Dalberry Guest House
Review Summary
Tharina V - May 2024
Overall rating
Heerlik geslaap in skoon, netjiese en ruim kamer. Goeie ervaring.
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Had a wonderful sleep in a clean, tidy and spacious room. Good experience.
We had a nice stay, quiet environment, guest house is very neatly maintained, beautiful swimming pool. Friendly staff. What particularly struck me were the birds in the trees. Easily accessible from highway.
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Christo V - Sep 2023
Overall rating
Sal enige tyd weer daar oorslaap!
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Would stay there again anytime!
Clean, tidy and friendly people.
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Elizabeth V - Aug 2023
Overall rating
Baie veilig, skoon en vriendelike diens.
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Very safe, clean and friendly service.
We were warmly received by Lerato. Breakfast was very nice. Felt very safe. Delberry is around the corner from Monte Casino where we wanted to be.
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Mandy W - Feb 2024
Overall rating
Very stressful.
Read moreDalberry Guest House 's response
Good day Mandy,
Thank you for sharing your feedback with us. I've thoroughly investigated the issue with the linen, and unfortunately, my cleaning staff hasn't come across any blood-stained linen as described. It's essential for us to address any concerns promptly, so I would have appreciated it if you had reached out to me directly during your stay. My contact number is provided in the room for this purpose, and I'm always available to assist.
Regarding the electricity issue, I want to assure you that we did everything within our power to resolve it swiftly. Despite the challenges posed by stage 6 load shedding, we logged a fault with Eskom and worked diligently throughout the day to restore power, which was eventually resolved by 7 pm. We even extended an extension cord to your room to accommodate your needs, and our emergency backup lights and solar lighting were available for your comfort and safety.
I regret any inconvenience caused and would have been more than happy to relocate you to another room had we known about your dissatisfaction. Please know that I am always reachable via WhatsApp or phone, and I encourage guests to reach out to me directly for any assistance.
Your comfort and satisfaction are our top priorities, and we appreciate your understanding. Please feel free to share any photos of the alleged stained linen, and rest assured, we will address any issues promptly to ensure a pleasant stay for all our guests.
Take care,
Michelle P - Jul 2023
Overall rating
Waarde vir geld.
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Value for money.
Very neat and clean. Reception was good and breakfast was delicious.
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Dalberry Guest House 's response
Good evening Michelle. Thank you for your review. We are very happy you enjoyed your stay with us. Hope you visit again. Take care.
Ina V - Mar 2023
Overall rating
Baie goeie ervaring.
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Very good experience.
We were kindly received, assisted with arranging to arrange Uber. The rooms were clean and tidy and the coffee and tea in the rooms were so welcome. The breakfast in the morning was off the books and the staff friendly and helpful. I would definitely recommend it to any person.
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Dalberry Guest House 's response
Hi Ina. We are glad you enjoyed your stay with us and that we were able to assist in your needs. Hope to see you again. Take care.
Petrus V - Feb 2023
Overall rating
Was naby aan alles wat ons van plan was om te doen oor daai naweek.
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Was close to everything we planned to do over that weekend.
Was nice and close to all the activities we had planned and more. Felt very comfortable here and would definitely go again.
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Jannie O - Jul 2023
Overall rating
Baie gerieflik met vriendelike personeel en goeie ontbyt vir 'n oornag-gastehuis.
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Very comfortable with friendly staff and good breakfast for an overnight guest house.
Good guesthouse for an overnight facility. Will use them again.
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Dalberry Guest House 's response
Good day Jannie. Thank you for your review. We are glad you enjoyed your stay with us. See you again. Take care
Nikkita M - Dec 2023
Overall rating
Nice experience.
Dalberry Guest House 's response
Good day Nikkita,
Thank you for your review. We are glad you enjoyed your stay with us. I've spoken to the staff and there wasn't an issue, and no one informed them of the food running out. We would have gladly made more.
Anita W - Jul 2023
Overall rating
Die ontvangs was vriendelik.
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The reception was friendly.
The place has potential to get a glowing recommendation if the facility is maintained.
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Dalberry Guest House 's response
Hi Anita. Thank you for your review. Please advise what issue you had. Please bring them to our attention immediately onsite.
Alta J - Aug 2023
Overall rating
Gemiddeld.
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Average.
Friendly staff, clean and tidy unit. The ambience is disturbed by a car standing on blocks with the flap open. Does the site then serve as a secondary service location for cars as well? Water for shower was lukewarm when we returned late at night. Breakfast was pleasant thank you.
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Dalberry Guest House 's response
Hi Alta. Thank you for your review. The owner was helping a Pilates client that came for a class to see why their car would not start. Unfortunately the car was only towed away the next day, apologies for that. Please inform us of any issues you experience immediately onsite so we can look into the problem and rectify at once. Glad you enjoyed your stay otherwise. Take care.
Annamarie N - Oct 2022
Overall rating
Vriendelike ontvangs.
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Friendly reception.
We only stayed 1 night. Staff very friendly and room very neat.
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Dalberry Guest House 's response
We are glad you enjoyed your stay with us. Hope to see you again.
Alet D - Oct 2021
Overall rating
Kan verbeter.
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Can improve.
A few things they need to work on, like customer service.
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Marlene W - Oct 2018
Overall rating
Naby Monte Casino.
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Near Monte Casino.
Nothing wrong with the stay. Staff do not consider guests eating breakfast, talking loudly to each other. Staff must be trained.
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Dalberry Guest House 's response
Hi Marlene,
Thank you for your review. We are glad you enjoyed your stay with us.
- Capacity: 37 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 7 Troupant Avenue, Magaliessig, Fourways, 2055, Gauteng