De Herberg Lodge
Review Summary
Roelien J - Aug 2024
Overall rating
Puik!
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Great!
Very neat and comfortable! Their food is excellent!
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De Herberg Lodge 's response
Ons is regtig bly julle het die ete en verblyf geniet. Dit was 'n plesier om julle te huisves. Baie dankie vir die ondersteuning. Ons waardeer dit.
Brent S - Jul 2024
Overall rating
Pleasant stay.
De Herberg Lodge 's response
Brent, thank you for your beautiful words. It means a lot to us.
Kim G - May 2024
Overall rating
Kort en kragtig met alles wat ons nodig gehad het.
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Short and sweet with everything we needed.
Really nice stay - everything you need.
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De Herberg Lodge 's response
En dit is vir ons vreeslik lekker om te hoor dat jy vreeslik lekker gebly het. Baie baie dankie, jy maak ons dag.
Pete-dawid W - Apr 2024
Overall rating
Consistently good.
De Herberg Lodge 's response
Thank you so much for your much appreciated remarks. We hope to see you again in the future and would love to host you again.
Abraham B - Apr 2024
Overall rating
Dit was lekker om in so netjiese skoon ruim plek oor te slaap. Baie dankie.
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It was nice to sleep over in such a neat and clean spacious place. Thank you very much.
We were received very kindly, helped quickly and referred to our unit. Beautiful rooms just like in photos that are clean, comfortable and very well equipped. Great rest while watching the rain outside the Karoo. Can recommend the accommodation with great confidence.
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De Herberg Lodge 's response
Dit was vir ons 'n plesier om julle te kon huisves. Baie dankie en ons hoop om julle weer in die toekoms te sien.
Pieter V - Jan 2024
Overall rating
Baie aangenaam.
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Very pleasant.
Very short, but very nice. Very accommodating.
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De Herberg Lodge 's response
Baie dankie, Pieter. Hopelik sien ons jou weer vir baie langer sodat jy lekker saam met ons kan kuier en ons dit nog aangenamer vir jou kan maak. Dit was lekker om jou hier te hê.
Willem N - Mar 2024
Overall rating
Ruim, netjies en gemaklik.
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Spacious, tidy and comfortable.
Very satisfied. Spacious and comfortable with good facilities.
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De Herberg Lodge 's response
Baie dankie vir u ondersteuning. Dit was lekker en baie maklik om julle te huisves en ons sien uit na 'n volgende besoek.
Elna V - Oct 2024
Overall rating
Sal nie weer van die Herberg Lodge gebruikmaak nie!
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Will not use the Herberg Lodge again!
The unit we stayed in met all our expectations. The employees were incredibly friendly and helpful - 10/10 for them. Unfortunately I give 0/10 for the driver. Reason: a pipe in the kitchen burst. Can happen anywhere and made it part of vacation adventure. But, been without water all night after an 800 km ride. Expect to shower. The manager assigned the employees to deal with the problem and clean it up. Neither of them made any effort afterwards to come and check and make sure that there was water or offered other accommodation/room. All the owner was interested in was that the food and drink bill was paid. Very unprofessional!
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De Herberg Lodge 's response
Ons is werklik geweldig ontsteld om van u nare ondervinding te lees en kan u verseker dit is nie hoe ons sake doen nie. Omdat die fout na-ure ontstaan het en die besighede gesluit was sodat ons nie die nodige onderdele kon koop nie, het my loodgieter die foutiewe pyp afgebind. Hy het ons verseker hy het saam met u na die badkamers gegaan en seker gemaak daar is water en dat u die warm waterkrane laat loop het tot die warm water uitgekom het. Ons het dus van ons kant aanvaar dat alhoewel die warm waterkraan in die kombuis nie gewerk het nie, u wel water het. Wat daarna fout gegaan het, weet ons eerlik nie en ons is regtig baie jammer u het ons nie onmiddellik laat weet u het nie water nie dan sou ons dadelik alternatiewe reëlings getref het om seker te maak u kan stort soos wat u op geregtig is. Ons sal u persoonlik kontak om die saak reg te stel.
Anonymous Guest - May 2024
Overall rating
See above.
Not really, one of the worst mattresses I've ever slept on. Like a coconut hair trampoline on which you bounce up and down every time you move and walk downhill to the sides, so you feel like you're going to fall off. Bedding also not up to standard at all. The TV is on top of the hanging cabinet and you can only watch TV when you are lying on the bed, there is no easy chair available to sit on, only rock hard upright chairs that need new cushions because they are worn out. Definitely not worth R1000 per night for one person.
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Mariaan V - Dec 2023
Overall rating
Baie lekker.
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Very nice.
We were very impressed with the unit. It is very neat and clean. Will definitely stay there again. Has everything you need. Air conditioning was heavenly, it was very hot.
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De Herberg Lodge 's response
Goeie middag Mariaan
Groot waardering vir jou vriendelike terugvoering en ondersteuning. Wens julle 'n voorspoedige nuwe jaar toe en veilige reis huis toe.
Vriendelike groete
Lydia H - Dec 2023
Overall rating
De Herberg Lodge. 'n Oase in die Karoo.
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The Herberg Lodge. An oasis in the Karoo.
What a lovely visit. De Herberg Lodge is like an oasis in the Karoo. Won't stay anywhere else for sure.
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De Herberg Lodge 's response
Sjoe Lydia, wat 'n wonderlike kersgeskenk gee jy nie nou vir ons almal by De Herberg Lodge nie. Duisende, duisende dankies, jy maak harte warm. Kom kuier asb. weer eendag by ons.
Pete-dawid W - Nov 2023
Overall rating
Perfek vir besigheidsverblyf en vakansie-overnag akkommodasie.
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Perfect for business stays and holiday overnight accommodation.
Very nice stay. The unit was clean and everything was top quality.
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De Herberg Lodge 's response
Baie dankie - ons is bly u het u verblyf geniet en sal u baie graag weer in die toekoms tot diens wil wees.
Val W - Sep 2023
Overall rating
Very pleasant.
De Herberg Lodge 's response
We are delighted to see that we have met your expectations and are very grateful. We hope to see you again in the future.
Andre Johann O - Apr 2023
Overall rating
Huis weg van die huis.
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Home away from home.
Friendly and professional reception. Fantastic accommodation and food at their restaurant. Highly recommended.
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De Herberg Lodge 's response
Ons het ongelooflike waardering vir jou mooi woorde. Dit is 'n riem onder die hart en baie bemoedigend. Ons sien uit om u weer eendag as gaste te ontvang. Nogmaals dankie.
Sonja J - Sep 2023
Overall rating
Overnight in De Aar with family.
De Herberg Lodge 's response
We are very pleased to see all was well. Many thanks, this is appreciated
Rudi S - Mar 2023
Overall rating
Baie goeie diens ongeag ná ure.
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Very good service regardless of after hours.
Good service and and photos not misleading.
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De Herberg Lodge 's response
Baie dankie vir elke ster aan ons toegeken. Ons is dankbaar dat jy ons diens goed gevind het en sal jou graag weer eendag wil sien.
Anja C - Jan 2023
Overall rating
Twee nagte oorgeslaap.
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Overslept two nights.
Had a delicious breakfast before departure.
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De Herberg Lodge 's response
Baie dankie vir jou mooi woorde. Ons is jammer ons kon jou nie 4-ster diens gee nie, en sal beslis daarop probeer verbeter.
Beverley K - Jan 2023
Overall rating
Extremely helpful hostess and pleasant staff and extremely comfortable. Pet friendly and LGBTQ friendly.
De Herberg Lodge 's response
Wow. Your kindness is highly appreciated. Thank you so much. We are glad to hear that you enjoyed your stay with us and hope to see you soon again.
Heynn L - Dec 2023
Overall rating
Baie lekker.
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Very nice.
Very nice. Value for money. Clean.
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De Herberg Lodge 's response
Ons waardeer u mooi woorde en is dankbaar dat u u verblyf geniet het.
Rhode G - Apr 2023
Overall rating
Was baie lekker!
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Was very nice!
The unit was nice and big. The reception was friendly, the dinner was very nice and the breakfast was good.
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De Herberg Lodge 's response
Baie dankie vir jou mooi komplimente. Ons waardeer dit. Jammer ons kon jou nie 5-sterdiens gee nie, maar sal volgende keer harder probeer. Seënwense vir julle as gesin.
Rizelda W - Dec 2023
Overall rating
Mooi en skoon.
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Nice and clean.
Was convenient yes, just a pity about the town going backwards.
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De Herberg Lodge 's response
Goeie middag Rizelda
Dankie vir julle ondersteuning, ons waardeer dit opreg. Indien jy dalk enige voorstelle het waarop ons kan verbeter, sal dit waardeer word. Wat die dorp betref, is dit maar 'n stryd met die wat in beheer is. Ons het plaaslike organisasies wat aandag gee aan die probleme, soos maar oral landwyd. Wat veiligheid betref, het ons nog nie insidente gehad nie.
Vriendelike groete
Johan D - Nov 2023
Overall rating
Redelike swak kommunikasie met gaste.
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Fairly poor communication with guests.
After I complained about poor service, the owner writes me an email while I'm on site - instead of talking to me. I had to invite her for a conversation - which then took place. Owner talks a lot without addressing the real complaints. Just excuses. No explanation of poor communication with guests. The representation and the reality are not the same. Some rooms/units are on other premises in the town and not on the guesthouse's property. The photos don't reflect it either. The photos also show delicious seafood on the menu, but when the menu is presented, there is no such thing. Misleading.
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De Herberg Lodge 's response
Beste mnr. Du Rand, ek is werklik jammer om te hoor dat u steeds ongelukkig was met u verblyf. Ek erken ek het 'n e-pos gestuur, maar het dit opgevolg met 'n persoonlike besoek aan u en u vrou in u eenheid waar ek na my mening baie lekker vir meer as 'n uur saam met julle gekuier het. Op daardie stadium het ek nie 'n vermoede gehad dat u steeds ontevrede is nie en vra groot om verskoning. Wat ek wel onthou is dat u ook genoem het u bly gereeld by 'n ander gastehuis in De Aar en dat dit die plek van u keuse is. Ek vra ook om verskoning dat ek nie gedink het die feit dat die eenheid reg oorkant die straat van die hoofperseel geleë is, u steeds ongelukkig stem nie, aangesien u nie weer nodig gehad het om na die hoofperseel te kom nie en u etes in u eenheid bedien is. U het waarskynlik net vergeet om te noem dat ons in ruil vir u en u vrou elkeen 'n ete met voor- en hoofgeregte gratis gegee het om op te maak vir die onvoorsiene, massiewe krisis wat ons die aand ervaar het. Ons is opreg jammer ons kon nie vir u die diens en geriewe gee waarop u gehoop het nie. Ons is onbewus van foto's met seekos op ons spyskaart aangesien ons geen foto's gebruik nie.
Daphne M - Nov 2022
Overall rating
Fantasties.
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Fantastic.
From arrival to departure we were taken care of. Great customer service and delicious meals.
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De Herberg Lodge 's response
Eben, jy maak ons dag. Duisende dankies vir die bemoedigende woorde. Ons waardeer dit opreg. Hoop om jou weer te sien.
Elmarie H - Oct 2022
Overall rating
Vriendelike diens en baie veilig.
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Friendly service and very safe.
The breakfast is a must. Definitely worth staying there, will definitely go there again.
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De Herberg Lodge 's response
Elmarie ons is diep dankbaar dat jy ons plek aangenaam gevind het. Baie dankie vir jou gradering ons waardeer dit opreg
Linda S - Sep 2022
Overall rating
It was such a pleasure to stay there!
De Herberg Lodge 's response
Ons is verskriklik bly ons kon aan jou standaarde voldoen en dat jy jou verblyf geniet het. Mag ons jou weer sien in die toekoms en dankie vir die ondersteuning
Marius B - Apr 2022
Overall rating
Baie mooi en oulike plek.
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Very nice and cute place.
The owners are very hospitable and helpful. Very nice stay there.
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De Herberg Lodge 's response
Baie dankie vir jou moeite, Marius. Dit was 'n plesier om julle as gaste te hê en ons hoop om julle weer te sien.
Natie S - Feb 2022
Overall rating
Waarde vir geld.
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Value for money.
Everything in order. Clean and tidy.
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De Herberg Lodge 's response
Baie dankie vir die mooi gebaar. Ons is baie bly u het u verblyf geniet en waardeer u ondersteuning.
Marlies S - Dec 2021
Overall rating
Wat 'n wonderlike oornagplek!
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What a great place to stay!
The Herberg Lodge was great! Our own little house where we felt safe and could also enjoy privacy! Owner and staff are excellent! We enjoyed a delicious breakfast!
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De Herberg Lodge 's response
Baie dankie. Jou mooi woorde maak ons almal se harte warm. Ons waardeer dit verskriklik baie.
Chris T - Dec 2021
Overall rating
Gasvry, regtig ’n baie lekker aand na ’n lang pad.
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Hospitable, really a very nice evening after a long journey.
After a long journey we were received very kindly, the room was clean and the dinner was excellent!
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De Herberg Lodge 's response
Hoop om weer eendag die voorreg te hê om aandete aan julle te bedien.
Michele V - Dec 2021
Overall rating
Aan te beveel!
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Recommended!
Very nice stay and the dinner and breakfast were delicious!
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De Herberg Lodge 's response
Ons is baie bly jy het jou verblyf geniet en baie dankbaar vir jou mooi woorde.
Joret O - Dec 2021
Overall rating
Wonderful, safe and central guesthouse to stay over in De Aar!
De Herberg Lodge 's response
Baie dankie vir die mooi woorde - jy moedig ons aan om nog beter te doen.
Danie M - Nov 2021
Overall rating
Goeie waarde vir geld. Baie netjies en skoon. Ontbyt goeie waarde vir geld.
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Good value for money. Very neat and clean. Breakfast good value for money.
Good value for money.
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De Herberg Lodge 's response
Baie dankie Danie, ons waardeer dit en is dankbaar jy het jou verblyf geniet.
Ons hoop om jou weer te sien.
Wilfred T - Jul 2021
Overall rating
Uitstekende akkommodasie
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Excellent accommodation
Helpful and friendly owner and staff. Excellent facilities and equipment. Beautiful garden. Tasty food.
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De Herberg Lodge 's response
Baie dankie vir jou mooi woorde, Wilfred. Jy moedig ons aan om nog harder te probeer. Hoop om jou weer in die toekoms te sien.
Mooi dag en bly veilig.
Nurenitia Julia F - Dec 2021
Overall rating
Awesome food. Very quiet and relaxed.
De Herberg Lodge 's response
Thank you very much. We would love to host you again some day.
Hope M - Dec 2021
Overall rating
Perfect stay.
De Herberg Lodge 's response
Baie dankie vir die mooi woorde - ons waardeer dit opreg.
Johan V - Oct 2021
Overall rating
Goeie diens en waarde vir geld.
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Good service and value for money.
Good service and value for money. Very nice place and comfortable.
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De Herberg Lodge 's response
Dankie vir jou moeite Johan - ons is bly jy het jou verblyf geniet en sal graag wou hoor hoekom jy nie baie veilig gevoel het nie. Ons ontsmet elke dag elke kamer ten volle, ons ontsmet ons eetsaal en eetgerei, ons het veiligheidskameras, ons omheinings is beveilig, ons kamers het sekuriteitshekke en as daar nog iets is wat kort sal ons bitter graag aandag daaraan wil gee. Ons waardeer jou insette opreg
Elinza P - Dec 2021
Overall rating
Okay.
De Herberg Lodge 's response
We are very sorry our town is not tourist friendly with very little to see and do. Did we know beforehand, we would surely have informed you accordingly. We are also sad to hear about the broken holder in the shower as neither one of our guests nor our staff told us about it. We will replace it immediately. Due to Covid-19 and for the safety sake of our guests, we no longer use printed menus. We therefor Whatsapp our menus to our guests to order from. If no orders are received we presume they are not interested in dining with us. Had we known you were still interesting in having your meals with us, we would certainly have served you. We are honestly sorry for any inconvenience caused.
Karen M - Dec 2018
Overall rating
Pragtig, skoon en netjies.
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Beautiful, clean and neat.
We stayed overnight in the family unit. It's beautiful, clean and neat. We will definitely stay there again.
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De Herberg Lodge 's response
Duisende dankies, Karen. Ons is dankbaar julle het die verblyf geniet.
Irene R - Apr 2018
Overall rating
Die verblyf was puik!
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The stay was great!
We had a wonderful stay in their self-catering unit. Neat and homely.
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De Herberg Lodge 's response
Duisende dankies. Ons is opreg bly julle het jul verblyf geniet en dat alles na jul sin was.
Mooi dag.
Jd S - Mar 2018
Overall rating
Dit was 'n aangename, vreedsame oorslaap in 'n netjiese plek.
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It was a pleasant, peaceful overnight stay in a neat place.
De Herberg Lodge is indeed a place we would recommend anytime. Neat with everything that makes your stay special and comfortable. Our breakfast was delicious, atmosphere homely and peaceful and our pet was also welcome. Thank you very much for that permission!
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De Herberg Lodge 's response
Baie, baie dankie Nestie. Dit was 'n plesier om julle te huisves en ons hoop om julle volgende jaar weer by die fees te sien. Seënwense vir julle.
Tinia D - Mar 2018
Overall rating
Pragtig, netjies, baie rustig.
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Beautiful, neat, very peaceful.
It's a beautiful place and very "serene". We were kindly received, even if we were a little late. Staff were stunning and breakfast very tasty in an elegant "setting".
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De Herberg Lodge 's response
Baie dankie Tinia, ons waardeer dit opreg.
Hannes En Estelle V - Apr 2017
Overall rating
Verblyf was aangenaam en rustig. Gasvrou aangenaam en vriendelik.
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Pleasant and peaceful. Hostess pleasant and friendly.
We stayed in a newly added apartment which was very neat and clean. The service was excellent and convenient. Well equipped and ample space. The shower needs a grab bar and maybe a little stool for older people. We really enjoyed our stay. The breakfast there was lovely.
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De Herberg Lodge 's response
Baie dankie Estelle,
Ons waardeer dit en neem kennis van die gebrek aan 'n stoel/vashouplek, sal aandag gee daaraan.
Joyce W - Dec 2016
Overall rating
Ons verblyf was aangenaam, baie professionele diens en vriendelike mense.
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Our stay was pleasant, very professional service and friendly people.
We will check in at De Herberg Lodge again any time, because the accommodation is by far worth the effort and money! Thanks Johann.
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De Herberg Lodge 's response
Wow - many thanks Joyce.
This is very much appreciated. I am proud to tell my staff their hard work and their attempts to satisfy our communal customers did not go unseen.
What a great Festive gift.
We bless you and would love to see you again.
Maggie B - Aug 2015
Overall rating
Baie netjies skoon en vriendelike diens.
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Very neat clean and friendly service.
It's a home away from home.
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De Herberg Lodge 's response
Duisende dankie vir die goeie terugvoer Maggie.
Hoop om julle weer eendag te sien.
Elmarie V - Aug 2015
Overall rating
Vir twee nagte oorgeslaap in De Aar.
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Stayed overnight in De Aar for two nights.
Please see the stars.
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De Herberg Lodge 's response
Baie dankie Elmarie.
Ons waardeer jou goeie gradering.
Hoop om julle weer eendag te sien
Pieter G - Mar 2015
Overall rating
Alles was lekker en kos baie goed.
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Everything was nice and the food was very good.
Good place to sleep.
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De Herberg Lodge 's response
Baie dankie Pieter - ons waardeer jou goeie terugvoering opreg.
Louisa M - Dec 2015
Overall rating
Great and affordable accommodation. Exceeded expections!
De Herberg Lodge 's response
Thanks a million, Louisa. I am very sorry about the kitchen being closed.
Dalene E - Jul 2015
Overall rating
Baie outyds! Dit lyk glad nie soos internetfoto's nie.
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Very old fashioned! It doesn't look like internet photos at all.
I would not recommend it. The wooden floors creak terribly. The thin wooden partition between the neighbors is not soundproof at all.
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De Herberg Lodge 's response
Beste Dalene,
Ons is werklik jammer om te hoor julle was teleurgesteld in die verblyf. Dit is jammer dat u dit nie met ons bespreek het terwyl u hier was nie, ons sou u graag tegemoet wou kom.
Ons is ook onseker van watter webblad u praat. Ons het weer dubbeld seker gemaak en gesien ons foto's is werklik soos ons kamers lyk. Ons is ook baie jammer dat u voel u het nie goeie diens gekry nie, aangesien ons diens juis die rede is waarom ons gaste (o.a Adjunk-presidente van SA, Premiers, LUR'e, direkteure van maatskappye, soos die bekende Boet Troskie) vir die laaste 20 jaar keer op keer terugkeer, sommige al vir die volle 20 jaar. Ander tot en met hul aftrede. Die NK-premier is 'n gereelde gas en bly weer binnekort hier terwyl die NK-LUR'e ook die naweek hier tuisgaan.
Oor die feit dat u beweer ons plek was nie skoon nie, is ons werklik stomgeslaan aangesien ons senior personeel het wat elke dag elke kamer deurgaan om te verseker niks is oorgeslaan nie. Wat die sekuriteit betref, kan ons regtig niks meer doen as die veilige omheining en sekuriteitskameras wat ons tans het nie. U moet ook verstaan die misdaadsyfer op die platteland is baie laag en ons het in 20 jaar nog geen voorvalle gehad nie - selfs nie eers met groot vragmotors wat a.g.v hul grotes noodgedwonge in die straat moet parkeer nie.
Ons sou u graag wou gerusstel as u dit met ons bespreek het. Indien ons geweet het u verkies 'n plek nader aan die hoofsentra - waar die geraas natuurlik ook baie meer is - sou ons met liefde vir u 'n alternatiewe plek help soek het. Ons is opreg jammer dat u so 'n onaangename ondervinding gehad het en vra nederig om verskoning. Ons hoop u kan ons vergewe.
U is baie welkom om ons te skakel met voorstelle as u voel ons kan meer doen.
Groete,
De Herberg Lodge - bestuur
- Capacity: 49 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 49 Schreiner Street, De Aar, 7000, Northern Cape
