Diaz Hotel and Resort
Review Summary
Leandrie M - Dec 2024
Overall rating
Mooi en skoon see-uitsig kamers.
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Nice and clean sea view rooms.
Had a great stay, will definitely book there again.
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Colyn P - Sep 2024
Overall rating
Beyond awesomeness.
Lizelle D - May 2024
Overall rating
Heerlik gekuier. Kwaliteit en vriendelikheid van personeel is 100%.
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Had a great time. Quality and friendliness of staff is 100%.
Every year we visit the place for a few nights and every year the service we get is excellent. Will always remain a guest.
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Mona L - Jan 2024
Overall rating
Awesome.
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Awesome.
Very nice stay and excellent service with friendly staff.
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Jaco L - Jul 2024
Overall rating
Loving it.
Linde V - Mar 2024
Overall rating
Moeite werd.
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Worth it.
It was a wonderful time.
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Ryno V - Feb 2024
Overall rating
Alles reg behalwe TV werk nie.
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Everything ok except TV not working.
Yes, thank you, but the music noise from the beach bar is disturbing. Smoking on the balconies is not desirable.
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Amelia R - Nov 2024
Overall rating
Aangenaam en rustig.
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Pleasant and peaceful.
The stay was pleasant with very friendly and helpful staff.
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John B - Jan 2024
Overall rating
Uitstekend kuier.
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Excellent visit.
It's always great to stay at the Diaz Hotel and Resort. Breakfast is excellent. WiFi and television reception is poor.
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Hennie D - Feb 2024
Overall rating
Verblyf en ontbyt uitstekend maar restaurant pateties.
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Accommodation and breakfast excellent but restaurant pathetic.
The accommodation was really excellent but the dinner in their restaurant was the worst I have ever experienced. Had to ask to be served and had to wait about an hour and a half before our food was served. Never again.
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Anton G - Aug 2024
Overall rating
Pragtige uitsig en goed geleë, maar kort ernstig bestuur wie beheer kan neem.
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Beautiful view and well located, but seriously lacking management who can take charge.
Beautiful view and well located, but unfortunately that's where it ends. Our bathroom's toilet was very awkwardly squeezed between a bath and a wall with little space, so a tall person would have struggled if they stayed there. We could work with it, but other people won't necessarily manage. The fire alarm went off multiple times each of the 3 mornings we were there (3-5 times), so sleeping late was not an option. And of course, once it goes down, you just have to take the stairs since the elevator won't work for a few minutes. The breakfast hall is in serious need of a manager or alternatively a chef who can take charge. There are a lot of things that you can overlook, but what made it difficult is the fact that they don't make any eggs (fried or scrambled) in advance and keep them in hot bowls with the other breakfast foods like sausages and bacon. So they make all kinds of eggs on demand - which is fine, except if you only have one person making eggs and can only help one person at a time - it causes a long line of people waiting while others get cold food touch Also makes it impossible for people at the table to enjoy their breakfast together. The dining hall was never more than 50% full and it was already chaos. I could not tell that there was a chef on duty or a manager supervising.
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Danie M - Mar 2024
Overall rating
Absolutely shocking! Worst experience.
Elvia W - Nov 2023
Overall rating
Heerlik en gerieflik gebly vir die paar dae met 'n wonderlike ontbyt soggens.
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Lovely and comfortable stay for the few days with a wonderful breakfast in the morning.
Reception staff were very friendly and helpful. Room was clean and tidy with a nice sea view. A plus was that the lights were on with load shedding and we felt safe.
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Lizelle D - Aug 2023
Overall rating
Heerlike en ontspanne kuier by Diaz Hotel.
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Delicious and relaxing stay at Diaz Hotel.
Had a wonderful visit at Diaz Hotel. Breakfast every morning was delicious. Bahia Bleu Restaurant's manager is a hospitable person and he and his staff provide excellent service.
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Lizelle D - Aug 2023
Overall rating
Skoon, netjies en super diens van personeel.
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Clean, tidy and super service from staff.
Diaz Hotel will always be our favorite place to stay during holidays. Staff go out of their way to treat guests kindly. 110% For Diaz Hotel.
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Diaz Hotel and Resort 's response
Dear Lizelle
Thank you for your beautiful review of our Hotel and Staff - this will be relayed to all our staff members. As a team we always strive to improve our services to our guests. Looking forward in welcoming you back to Diaz Hotel and Resort soon.
Moya C - Aug 2023
Overall rating
Ongelooflike hotel!
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Amazing hotel!
Everything was perfect. Friendly and pleasant service.
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Corinne V - Mar 2023
Overall rating
Baie ruim en netjies.
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Very spacious and neat.
Thank you, we had a great stay in the Beach Club. The places are of very good quality and the hotel is very helpful.
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Christine B - Mar 2023
Overall rating
Great location.
Heinrich S - Mar 2023
Overall rating
Uitstekend.
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Outstanding.
Neat, clean room and bathroom. Bath overlooking the sea is a hit. Friendly staff and delicious breakfast. Keep it that way.
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Uys G - Feb 2023
Overall rating
Skoon en vriendelike personeel.
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Clean and friendly staff.
Restaurant staff friendly and prices very reasonable.
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Gerhard V - Jul 2023
Overall rating
Skoon, netjies, gerieflik en pragtige uitsig.
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Clean, tidy, comfortable and beautiful view.
Have stayed at Diaz's several times and never been disappointed.
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Louise V - Aug 2023
Overall rating
Gerieflik, netjies en goed geleë.
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Comfortable, neat and well located.
Very neat and conveniently located. Communication was a bit poor about where we have to park, what time our room is ready, where our film festival activities take place, etc. Otherwise very friendly and professional service. Room service very good. Would have liked more options for breakfast and had to ask more than once for spoons etc. One expects more from a four star hotel, otherwise the restaurant is good. The hotel's biggest advantage is its location and beautiful view of the sea. Most beautiful sunrise I've ever seen and it's very comfortable.
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Barbara V - Dec 2023
Overall rating
Pleasant.
Anja C - Dec 2023
Overall rating
Sal definitief weer teruggaan, perfekte ligging, lekker Afrikaanse vriendelike mense.
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Will definitely go back again, perfect location, nice Afrikaans friendly people.
It was a quick one-night stay, so we didn't really get to explore the area, but our stay and breakfast were very nice. Beautiful oceanfront room. Perfect location.
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Liesl F - May 2023
Overall rating
Die uitsigte is asemrowend van waar ons gebly het, alles was baie skoon en netjies met aankoms.
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The views are breathtaking from where we stayed, everything was very clean and tidy on arrival.
The geysers are not big enough for all the guests. Only one can take a shower, the tub also only fills 1/4 before it starts to get cold which was a huge disappointment as the tub was a focal point in the photos. Washing machine was also broken.
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Hannelie D - Apr 2023
Overall rating
Rustig, uitgerus, besig.
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Calm, rested, busy.
There were a few tour buses that arrived and the people stayed in the hotel with us, we then had to move from our dining room to the restaurant for the majority of our stay. It didn't go well. The resturant was not suitable to deliver buffet breakfast, we waited a long time for our food and when we got it, it was not cooked. We had to buy breakfast for the rest of our holiday which was now an extra cost to us. The food in the dining hall where we used to be was great, but then we had to move. Not a nice experience at all.
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Ivan M - May 2023
Overall rating
Fantasties.
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Fantastic.
Room very neat and location excellent.
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Anonymous Guest - Jul 2023
Overall rating
Disappointing.
We have been to Diaz before and really enjoyed our stay there, but were slightly disappointed this time. The day we got there they didn't know about the 2 rooms we booked, but only one was fixed. A good night's sleep apparently did not give them all the information. There were no blankets in the rooms and we asked for them 3 times at reception before we got them.
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Jaco J - Apr 2023
Overall rating
Langnaweekwegbreek.
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Long weekend getaway.
Cleanliness not up to standard, apartment was not clean. Areas such as stairs and lift very dirty.
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Skye S - Dec 2022
Overall rating
Baie mooi en netjiese hotel.
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Very nice and tidy hotel.
Excellent location. Clean, tidy and good service.
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Kobie V - Dec 2022
Overall rating
Baie lekker.
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Very nice.
Will recommend people.
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Rhowen M - Nov 2022
Overall rating
Baie vriendelike personeel. Diaz-strand is netjies en skoon.
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Very friendly staff. Diaz beach is neat and clean.
Diaz Hotel and Resort is one of the best hotels I have ever been to. Their breakfast is very delicious. Bedrooms are very neat and clean.
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Erika K - Nov 2022
Overall rating
Net die beste.
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Only the best.
Room 1009 that view from the bathroom!
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Erika H - Oct 2022
Overall rating
Dit was baie lekker.
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It was very nice.
Most beautiful sea view!
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Christo S - Oct 2022
Overall rating
Pragtige ligging en vriendelike diens.
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Beautiful location and friendly service.
Rooms were nicely cleaned every day. Breakfast was very nice, staff were very friendly and the view was just something special. Will visit again.
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Yvonne B - Sep 2022
Overall rating
Een woord: Fantasties!
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One word: Fantastic!
Good location, beautiful sea view, Good variety of dishes for breakfast, friendly service.
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Lizelle D - Sep 2022
Overall rating
Die heel beste plek in Mosselbaai om te bly.
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The very best place in Mossel Bay to stay.
Comfortable, neat, clean, friendly reception, delicious buffet breakfast, lovely restaurant to eat at in the evenings. A super hotel and will always come back.
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Thea N - Aug 2022
Overall rating
Baie lekker en skoon akkommodasie.
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Very nice and clean accommodation.
Clean and nice accommodation. Food is very well prepared and well served.
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Bernice W - Aug 2022
Overall rating
Gesinsverblyf vir 1 aand.
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Family stay for 1 night.
Very nice hotel with the most beautiful sea view.
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Nicola P - Jun 2022
Overall rating
Awesome.
Johan V - May 2022
Overall rating
Heerlike verblyf met pragtige uitsigte.
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Lovely accommodation with beautiful views.
The service was excellent and the breakfast was delicious.
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Sura S - May 2022
Overall rating
Baie aangename ervaring, skitterende diens, uitstekende waarde vir geld.
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Very pleasant experience, brilliant service, excellent value for money.
Breathtaking view from my room's balcony and it was great to fall asleep to the sound of the waves. Comfortable and well equipped room. Feeling of luxury is created.
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Cedric B - Apr 2022
Overall rating
Was baie lekker.
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Was very nice.
Would recommend Diaz to anyone. Very nice stay and very good service. Will book there again anytime.
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Michelle H - Feb 2022
Overall rating
What a stunning hotel. And the views are just incredible!
Malieka M - Jan 2022
Overall rating
The view from our room was spectacular and our stay was wonderful.
Elaesar M - Nov 2022
Overall rating
Excellent.
Derik W - Apr 2022
Overall rating
Netjies en mooi.
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Neat and beautiful.
View was beautiful! Room was very nice, neat and clean and the staff is very friendly. Breakfast is just awfully busy in the mornings and we had to take a table outside in the corner, where we got no service (coffee or tea) at all. Breakfast was still very tasty!
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Donovan D - Dec 2022
Overall rating
Awesome setting and view.
Llewellyn M - Jul 2022
Overall rating
Baie lekker. Mooi strand.
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Very nice. Nice beach.
Nice view and nicely located on the beach. There are not really shops nearby and you need a car to go anywhere.
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Ment D - Jan 2022
Overall rating
Baie lekker kuier, maar hotel self se hantering van versoeke was nie op standaard nie.
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Very nice visit, but the hotel's handling of requests was not up to standard.
Upon arrival, an additional R600 was placed on our account. Sober knows why, and their feedback was simply that the website made a mistake. Towels were also not provided, and the website's paperwork only indicated that beach towels should be brought. There were also differences in the check-in and check-out times between the hotel and the website's confirmations. The hotel was not at all accommodating about this and placed it at the door of the website. The above was not a reason not to stay here again, but is still something that you tell other people about. I hope I get my additional R600 back.
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Dorothea K - Nov 2022
Overall rating
Geniet.
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Enjoy.
Unit was not very clean.
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Angie N - Apr 2022
Overall rating
Mooiste uitsig.
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Most beautiful view.
Unfortunately, guests can only check in at 14:00 sharp.
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Anonymous Guest - Dec 2022
Overall rating
Incredibly nice in Mossel Bay.
Toilet was not flushed and smelled bad, we went to buy bleach and probably washed him 6 times. Some of the cutlery and plates and cups were dirty in the cupboard and drawer. People next to us no 806 smoked badly our flat was full of cigarette smoke all the time! Only got Netflix last day. Rooms and bathrooms are stuffy, not windows. Apartments that do not have a washing machine tumble dryer and dishwasher were quite a problem, you look for that luxury when you are on holiday. Everything else was nice, the area is perfect!
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Patricia J - Mar 2022
Overall rating
The self service apartment was neat and clean, but there was a very bad smell. We contacted reception and were moved to another apartment about an hour later. Not a lot of information regarding hotel, restaurant, parking or access swimming pool given upon arrival. I found the communication very poor. I was quite disappointed.
Anli V - Apr 2022
Overall rating
Disappointing.
Elna L - Dec 2021
Overall rating
Het baie goeie diens ontvang.
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Received very good service.
Very clean and tidy. Friendly staff. Beautiful view of the sea.
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David P - Nov 2021
Overall rating
Fantasties. Sal dit weer wil doen as tyd dit toelaat.
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Fantastic. Would like to do it again if time permits.
Everything was fine when we arrived at the hotel and it was barely 5 minutes until we were in the room. The service was fantastic. The breakfast was excellent and the staff were very helpful. The weather was excellent and we were able to enjoy the outdoors.
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Charles V - Oct 2021
Overall rating
Asemrowende uitsig oor die baai.
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Breathtaking view of the bay.
Perfect location. Very clean and tidy rooms Perfect location for a break.
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Tersia B - Sep 2021
Overall rating
Pragtige uitsig, vriendelike diens!
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Beautiful view, friendly service!
Clean and tidy with everything you need.
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Lizelle D - Aug 2021
Overall rating
Die beste verblyf, gasvryheid, netjies en asemrowendste uitsig in Mosselbaai. Heerlike ontbyte en aandetes in hotel. Ons sien Diaz Hotel beslis binnekort weer.
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The best accommodation, hospitality, neat and the most breathtaking view in Mossel Bay. Delicious breakfasts and dinners in hotel. We will definitely see Diaz Hotel again soon.
We have been to Diaz Hotel many times and no one has been able to beat them when it comes to accommodation in Mossel Bay.
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Bessie V - Aug 2021
Overall rating
Stylvol en uiters gemaklike suites, fantastiese uitsig oor die oseaan.
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Stylish and very comfortable suites, fantastic view over the ocean.
Quality service from reception to the restaurant. Can recommend Diaz Hotel!
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Frederik G - May 2021
Overall rating
Ontspannend, rustig, heerlik.
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Relaxing, peaceful, delicious.
Friendly staff, nice view, neat and clean. Nothing is too much trouble. Suggestions: DSTV more channels, Netflix (or smart TV, then you can use your own or your own DStv). Hot water pool still not available. Why can't you as a hotel guest pay the restaurant's bill at the end of your time there, link the two together. Now you have to put transactions on your card every time. Shuttle service, maybe to shopping centers 2 or 3 times a day.
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Sharonne D - Apr 2021
Overall rating
Money well spent, wish I could have stayed longer.
Elmien P - Apr 2021
Overall rating
Padlangsvakansie
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Roadside vacation
Here we had the best stay ever! The most beautiful room with its balcony with its fantastic view of the sea. Vinglek, delicious breakfasts! Dream stay.
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Willie L - Apr 2021
Overall rating
Wonderlik en vriendelike personeel.
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Wonderful and friendly staff.
The view of the beach and sea was incredibly beautiful. The price which included breakfast was better than many of the other places.
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Cheryl S - Apr 2021
Overall rating
Great experience.
Henry Y - Mar 2021
Overall rating
Heerlik.
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Delicious.
Had a wonderful stay.
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Frederik G - Jan 2021
Overall rating
Pragtige ongewing, lekker gekuier.
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Beautiful environment, nice visit.
Excellent location, beautiful view, great service.
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Henry M - Dec 2021
Overall rating
Dit was lekker.
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It was nice.
Everything went well.
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Schanika G - Jan 2021
Overall rating
Baie lekker gebly.
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Very nice stay.
On the beach. Restaurant has delicious food.
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Matt V - Nov 2021
Overall rating
Baie aangename hotel.
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Very pleasant hotel.
Very well located. Good and friendly service. Just a pity the KykNet channel didn't work.
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Willem D - Nov 2021
Overall rating
Skoon en gerieflik, goeie kos.
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Clean and comfortable, good food.
Didn't have our reservation due to a computer system problem. Not acceptable, hotel was fully booked and we were then put in a self-catering unit.
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Anandi D - Jun 2021
Overall rating
Aangenaam.
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Pleasant.
Nice and clean. Recommends.
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Elaine H - Dec 2021
Overall rating
Die beste vakansie-atmosfeer.
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The best holiday atmosphere.
The pool, water park and beach are all within reach, the atmosphere is fantastic! The rooms are beautiful and clean! It only gets very noisy in the evenings with the music and young people hanging out. But other than that it's fantastic!
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Lirize B - Apr 2021
Overall rating
Baie lekker, maar vreeslike geraas in die aande tot na 12:00.
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Very nice, but terrible noise in the evenings until after 12:00.
Noise from people until after 02:00 in the mornings from people staying there makes it a bit unpleasant.
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Stacey B - Dec 2021
Overall rating
Loved the location but wasn't very happy with staff and hospitality at the hotel.
Evan C - Dec 2020
Overall rating
Gesellig
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Sociable
Very nice. Will definitely visit again.
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Magriet D - Oct 2020
Overall rating
Baie rustig en uitsig fantasties.
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Very peaceful and fantastic view.
Very nice relaxing place would recommend it to anyone.
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Annelie C - Sep 2020
Overall rating
Mooi, netjies en baie vriendelike personeel en diens
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Nice, tidy and very friendly staff and service
The staff are all very friendly and the service is also fast. The whole hotel and the rooms are very nice, neat and clean.
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Thembisa Q - Sep 2020
Overall rating
We had the great time wish I could visit again
Willem S - Nov 2020
Overall rating
Oornag verblyf.
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Overnight accommodation.
Take own towels, unit 1001 neglected, some of the furniture has cigarette burn spots, parts of the ceiling have mold spots. Overpriced and can get better in Diaz. Furthermore, unit rules and regulations must be read carefully, because what was unexpected was the R 1500 breakage deposit. And should you break one of the rules, a deposit will be applied for it. Also, someone must inspect the unit before you can check out. But no one is available. Would I stay there again? I doubt it.
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Marius V - Dec 2020
Overall rating
Pretpark langsaan begin van vroeg tot laat oorverdowende musiek. Diaz Hotel se Pirates bedien 7 dae 'n week drank met gepaardgaande lawaai.
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Amusement park next door starts deafening music from early till late. Diaz Hotel's Pirates serves drinks 7 days a week with accompanying noise.
Matric farewell held in hotel with accompanying vehicles making noise.
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Renay M - Mar 2020
Overall rating
Dit was rustig en alles en secure.
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It was peaceful and everything and secure.
But they would really do something about their cockroaches, that put us off because they were in the bed. We spoke to manager but there was no change. They will lose customers.
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Rita P - Dec 2019
Overall rating
It was a royal experience.
Lizelle D - Jul 2019
Overall rating
Puik kliëntediens en asemrowende uitsig.
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Great customer service and stunning view.
Never had any complaints about Diaz Hotel and always a satisfied customer when we leave. The breakfast in the mornings is a big winner.
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Christiaan F - May 2019
Overall rating
Baie baie lekker.
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Very very nice.
Thank you very much Diaz Hotel for a nice stay. See you again soon.
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Manie S - May 2019
Overall rating
A fantastic hotel to stay at, awesome value for money.
Marieta S - May 2019
Overall rating
Rustig.
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Peaceful.
They can only put towels in the rooms. Did fly off space was little when to buy towels. They can give you options whether you want to clean yourself or pay for one. I would pay for one because you are going to rest. Lovely place.
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Frikkie S - Apr 2019
Overall rating
Baie lekker en rustig.
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Very nice and quiet.
Very nice on the beach. Restaurants inside the hotel. Reception staff very friendly and helpful.
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Charleen O - Apr 2019
Overall rating
Stunning uitsig, mal oor die plek.
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Stunning view, love the place.
We will be back again soon.
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Sanette B - Apr 2019
Overall rating
Dit was absoluut fantasties.
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It was absolutely fantastic.
The place was simply very nice, clean,. We were well rested and the view was breathtaking! I would recommend it anytime.
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Diaz Hotel and Resort 's response
Dankie vir die tyd geneem om u terugvoer te plaas.
Ons is bly om te hoor dat u 'n fantastiese tyd by die Diaz Hotel & Resort gehad het en sien uit na u volgende besoek.
Marjory M - Feb 2019
Overall rating
Simply love the location.
Lorinda B - Feb 2019
Overall rating
Baie tevrede met verblyf en sal dit aanbeveel vir ander.
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Very satisfied with the accommodation and will recommend to others.
We had a great stay at Diaz Hotel. The staff is very friendly and helpful and will go back.
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Dorothy M - Jan 2019
Overall rating
Awesome.
Christi D - Feb 2019
Overall rating
Die uitsig was asemrowend.
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The view was breathtaking.
Everything was clean and neat. Staff was friendly.
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Alex W - May 2019
Overall rating
Lekker.
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Nice.
Just waited a while to go to the room.
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Angela L - Jan 2019
Overall rating
Excellent service.
Ilze K - Mar 2019
Overall rating
Altyd lekker om in Diaz Hotel te bly, beste uitsig, mooi kamers, lekker ontbyt, sentraal geleë.
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Always nice to stay in Diaz Hotel, best view, nice rooms, nice breakfast, centrally located.
Best view, nice, tidy rooms and bathrooms. Nice breakfast, conveniently located near everything. Hope the price doesn't go up anytime soon.
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Nico E - Jan 2019
Overall rating
The most relaxing holiday.
Read moreLenette V - Jul 2019
Overall rating
Sien sterre.
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Clean, friendly service and stunning view.
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Sarel S - Mar 2019
Overall rating
Ons was slegs vir 2 aande daar gewees, maar het lekker gebly.
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We were only there for 2 nights, but had a nice stay.
Diaz Hotel is ideally located with a variety of activities in the area. The hotel and accommodation units were clean and we felt safe at all times. Had a great time. If I can criticize at all - we were not aware of the fact that there would be no towels available (bit of a bummer with 4 kids) and our self catering unit was in the bottom left corner - could still see sea but wow, can only imagine how it must have looked higher up.
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Jaco P - Mar 2019
Overall rating
Van rooi na 'n lekker ontspannende naweek.
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From red to a nice relaxing weekend.
Check-in time is 14:00. After 9 hours on the road we arrive at our destination at 13:00. So hoped we could just unpack and relax, unfortunately the lady at reception says we have to come back in an hour to book in. Okay, that's the rule, fall in with it. 14:00 we are there again. Do the formalities, get the key and move to our unit. Once there we find the cleaner still cleaning, unit is dirty. We stand around. 20 minutes later a person comes who offers us another unit. Thank goodness. Move all the luggage to the new unit again. Nice clean comfortable beautiful view. 15:00 we can start our holiday. On Saturday, the hotel swimming pool, which is sold as a plus point, is unfortunately prohibited due to a private function. No hotel guest may use it. Not fair to the guests at all. It was only the 3 points that got me hot under the collar. Food from the restaurant great. Good value for money.
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Linda G - Mar 2019
Overall rating
Aangenaam, net bietjie raserig en badkamer kry geen vars lug.
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Pleasant, just a bit noisy and bathroom doesn't get any fresh air.
Apartment is stunning, but a big detraction is made due to dark master bedroom and bathroom. Bathroom also gets no fresh air. Everything stays moist. Staff make a lot of noise in corridors early in the morning.
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Carl V - Mar 2019
Overall rating
Nice place to stay.
Bertie V - Jun 2019
Overall rating
Stunning view.
Diedre C - Feb 2019
Overall rating
Room service food was appalling, service was friendly but inconsistent.
Read moreJacques B - Apr 2019
Overall rating
Veroudered.
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Obsolete.
The hotel looks like it is starting to age and there are many small things that are not right and feel "off".
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Diaz Hotel and Resort 's response
Baie dankie vir u terugvoer geplaas. Die Diaz Hotel & Resort het die afgelope jaar deur 'n uitgebreide renovasie proses gegaan waartydens al 86 kamers opgegradeer is, badkamers inkluis. Verdermeer was alle publieke areas ook deel van die projek. Ons sal dit waardeer indien u vir ons 'n e-pos kan stuur om presies te kan spesifiseer waar u voel dat die hotel en dit wat ons aanbied, verouderd voorkom sodat ons onmiddelik aandag daaraan kan skenk.
Anonymous Guest - Feb 2019
Overall rating
Uncomfortable.
It took me 2 hours to go through the 3 page inspection and a lot of the stuff on the list is out of date and messed up.
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Esté N - Oct 2019
Overall rating
Geen.
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No.
I tried to move my stay to another date but was informed by the website that Diaz hotel will move my dates but that I still lose my deposit because I wanted to do it 29 days before the booking date. So no. I will not stay with them and definitely do not recommend them.
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Elna L - Dec 2018
Overall rating
Die diens by Diaz Hotel is baie goed, al die personeel is vriendelik en behulpsaam en alles is skoon en netjies.
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The service at Diaz Hotel is very good, all the staff are friendly and helpful and everything is clean and tidy.
The breakfast at the hotel is of top quality as well as the service and the service we received from all the staff was very good. They all deserve a thumbs up. Thank you for making our stay so pleasant.
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Noelene H - Dec 2018
Overall rating
Fantastic view of the ocean!
Johan S - Oct 2018
Overall rating
Baie netjies, mooiste see-uitsig, vriendelike werknemers.
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Very tidy, most beautiful sea view, friendly employees.
It was worth it. Clean, tidy self-catering units.
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Charmaine S - Oct 2018
Overall rating
Heerlik veral die ontbyt, die restaurant se kos was ook heerlik. Die kamer was ook baie netjies.
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Delicious, especially the breakfast, the restaurant's food was delicious as well. The room was also very neat.
We were very happy to be served in our language, Afrikaans.
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Beatri F - Oct 2018
Overall rating
Netjies, skoon en gemaklik.
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Neat, clean and comfortable.
Very friendly and helpful staff will go back for sure.
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Jacob L - Oct 2018
Overall rating
Onbeskryflik lekker.
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Unbelievably enjoyable.
We really enjoyed the stay.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd wat u geneem het om terugvoer te plaas. Ons is baie bly om te hoor u het u welverdiende vakansie geniet by die Diaz Hotel and Resort se selfsorg eenhede en sien uit na u volgende besoek.
Sophia S - Sep 2018
Overall rating
Dit was fantasties.
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It was fantastic.
The accommodation was wonderful and buffet breakfast from the books. Customer service was also excellent. Will definitely stay there again.
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Cindy B - Sep 2018
Overall rating
Aangenaam.
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Pleasant.
There were some small problems but they quickly helped us to make our stay cozy.
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Diaz Hotel and Resort 's response
Baie dankie vir u wonderlike gesindheid en verstaan. Gaste soos u maak ons werk sommer baie makliker. Ons sien uit na u volgende besoek.
Sibonise M - Sep 2018
Overall rating
Beautiful, clean and spacious apartment.
Diaz Hotel and Resort 's response
Thank you very much for taking the time to post your feedback. We look forward to welcoming you back sometime soon!
Charles M - Aug 2018
Overall rating
Lekker.
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Nice.
Good accommodation, pocket-friendly price, on the sea.
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Diaz Hotel and Resort 's response
Ons is bly om te hoor u het fasiliteite, etes en verblyf na wense gevind en sien uit na u volgende besoek!
Welmireana H - Aug 2018
Overall rating
Asemrowend.
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Breathtaking.
Everything was as described in the ad.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Dit was baie lekker om u groep by die Diaz Hotel and Resort se selfsorgeenhede te verwelkom en sien ons uit na u volgende besoek!
Abraham H - Aug 2018
Overall rating
Uitstekend.
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Outstanding.
Would recommend to any family or single person.
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Diaz Hotel and Resort 's response
Ons is baie bly om te hoor dat u u welverdiende ruskans so geniet het by die Diaz Hotel and Resort se selfsorg eenhede en sien uit na u volgende besoek!
Verina J - Jul 2018
Overall rating
Dis die ideale plek om net rustig en ontspanne te kan wees.
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It's the ideal place to just be calm and relaxed.
Mossel Bay is our favorite holiday destination. Ever since we became aware of Diaz Hotel and Resort, we will stay here every time in the future.
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Diaz Hotel and Resort 's response
Vreeslik baie dankie vir u terugvoer! Ons is baie bly om te hoor dat u ons fasiliteite so geniet en sien uit na u volgende besoek.
Nicolene S - Jun 2018
Overall rating
Fantastiese plek, rerig hoogtepunt van ons vakansie.
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Fantastic place, really highlight of our holiday.
Many dolphins swam in the breakers, could see them from balcony. Breathtaking!
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Diaz Hotel and Resort 's response
Ons is verskriklik bly om te hoor u het hierdie wonderlike voorreg beleef om die dolfyne te sien swem in die brekers! Kom besoek ons gerus weer en kyk uit vir die walvisse.
Dirk L - Jun 2018
Overall rating
Skoon, modern en vriendelike diens.
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Clean, modern and friendly service.
Very friendly reception, rooms are clean and nice and big. Where renovation has been done it is very modern. Dinner as well as breakfast were very tasty.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u al die harde werk wat ingesit word om die Diaz Hotel & Resort op te gradeer, na wense vind. Ons personeel is ons trots en is ons dankbaar dat u erkenning vir hulle harde werk op hierdie platform gee.
Kom besoek ons gerus weer!
Mareike V - Jun 2018
Overall rating
Dit was ongelooflik lekker en veilig in 'n baie netjiese omgewing met vriendelike personeel.
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It was incredibly fun and safe in a very neat environment with friendly staff.
We were very kindly received in a very neat unit. The view and accommodation were very clean and are highly recommended. The gym was of course also a great treat. Keep it up!
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Diaz Hotel and Resort 's response
Baie dankie vir die wonderlike terugvoer geplaas. Ons hardwerkende span is nou selfs meer gemotiveerd om nog harder te werk. Dit is vir ons verskriklik lekker om te hoor dat u die welverdiende wegbreek so geniet en alles na wense gevind het. Ons sien uit na u volgende besoek!
Heidi G - Apr 2018
Overall rating
Onvergeetlik.
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Unforgettable.
We are going to make this our annual vacation for sure!
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Diaz Hotel and Resort 's response
Ons tel die slapies af na u volgende besoek. Baie dankie vir u terugvoering, dit word opreg waardeer.
Hendry C - Apr 2018
Overall rating
Ons verblyf was uit die boonste rakke.
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Our stay was top notch.
One would have to look very far to find any fault with anything. Value for money with a lovely view from our unit, with everything you need within reach.
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Diaz Hotel and Resort 's response
Dit is terugvoer soos die, wat ons hardwerkende personeel net nog meer motiveer om die ekstra myl te loop vir ons gewaardeerde gaste. Baie dankie vir die tyd geneem om ons dag te maak.
Hilary L - Apr 2018
Overall rating
Baie lekker. Fantastiese plek om weg te breek!
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Very nice. Great place to get away!
See stars.
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Diaz Hotel and Resort 's response
Ons is baie bly om te hoor dat u, u welverdiende wegbreek by die Diaz Hotel & Resort geniet het. Ons sien uit na u volgende besoek.
Aziz P - Jul 2018
Overall rating
Beautiful stay on the beach.
Diaz Hotel and Resort 's response
Thank you for taking the time to post your feedback. Please contact us directly with regards to the "unwelcome guests" as we would like to attend to the matter. We are happy to hear that you've enjoyed your stay otherwise and look forward to your next visit.
Tandy J - Jul 2018
Overall rating
Perfect location for a family holiday.
Diaz Hotel and Resort 's response
Thank you very much for your review received. We are happy to hear that you've enjoyed your stay and look forward to your next visit!
Johannes F - Apr 2018
Overall rating
Baie lekker en gerieflik geleë met toegang tot alles wat mens benodig vir vakansie.
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Very nice and conveniently located with access to everything you need for a holiday.
Be very nice.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u, u verblyf by die Diaz Hotel & Resort geniet het.
Riaan D - Apr 2018
Overall rating
Asemrowende uitsig en puik diens.
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Breathtaking view and great service.
It's definitely value for money and the staff is very helpful and friendly. Will definitely go back and recommend to friends and family.
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Diaz Hotel and Resort 's response
'n Mens sal nooit gewoond kan raak aan goeie terugvoer ontvang van gaste nie. Baie dankie dat u die tyd geneem het om u terugvoer te plaas. Dit is lekker om te hoor dat u ons fasiliteite na wense gevind het. Ons sien uit na u volgende kuier.
Laurelle I - Feb 2018
Overall rating
Dit was wonderlik.
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It was wonderful.
The stay was nice and we will definitely go again and also take others with us. The service was great, even though they didn't know about us early enough, we were well welcomed. Thank you.
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Diaz Hotel and Resort 's response
Baie dankie vir u terugvoer geplaas. Ons is baie bly om te hoor dat u die diens en fasiliteite na wense gevind het, en sien uit na u volgende besoek.
Daniel V - Jul 2018
Overall rating
Sielskos.
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Food for the soul.
On departure, we forgot all our shower things in the shower. At reception, someone was sent to check the place before the deposit could be refunded to us. This person did not report that items remained in the unit. For us, it's not about the shower things, but about the fact that it could have beent a handbag or jewellery that was left behind and it was not reported? Inquired via telephone, but without much success.
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Diaz Hotel and Resort 's response
Ons is jammer om te hoor dat u nie 100% tevrede was met vertrek nie. Ons huishoudingbestuurder het self u eenheid inspekteer en het ongelukkig geen toiletware gevind nie. Daar was al op vorige geleenthede 'n tablet, laptop en baadjie agtergelaat wat ons onmiddelik die gaste in kennis gestel het. Ons waardeer u terugvoer.
Graham B - Nov 2018
Overall rating
Aangenaam. Onverbeterlike uitsig.
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Pleasant. Unbeatable view.
Parking in the parking garage is totally impractical and unsafe for senior citizens.
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Hano D - Dec 2018
Overall rating
Die verblyf was netjies, skoon en geskik.
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The accommodation was neat, clean and suitable.
The apartment was very neat and spacious with lovely comfortable beds. Wonderful sea view. No briquette braai facilities on the stoepie. The kitchen was very poorly equipped. Only 4 of each - literally 4 teaspoons. There is room for a dishwasher, but there is none. The hotel does not offer the option of cleaning services at all. You may also not get someone from outside to come and clean - this is not permissible. The building is very noisy. Everything echoes. Slamming doors. Very poor ventilation in the bedrooms. The parking area is very impractical. We lived on the fourth floor. Our parking was on the 4th floor outside. There is no parallel entrance between the parking area and your floor where you live. You have to drop down to the third floor again to enter the building. The stairs in the parking area are closed for use, so you have to walk in the road where the cars drive to get to the third floor entrance. With luggage or shopping it is inconvenient. We have been standing in the outside parking lot at the third floor entrance all week. Your pram and your car are also far removed from each other, because pram parking is again only on the third floor. We paid a good price per night as I booked over a year in advance, but I will not book these apartments again in the future. I wouldn't really recommend it either considering all the factors that are important to me for holiday comfort.
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Saadiqah M - Apr 2018
Overall rating
Convenient and very helpful.
Diaz Hotel and Resort 's response
Thank you so much for taking the time to post your review. We are thrilled to hear that you found everything to your satisfaction, and we look forward to your next visit.
Ali B - Feb 2018
Overall rating
Dit was rustig en vreedsaam.
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It was calm and peaceful.
I always enjoy staying in Diaz Hotel. I prefer room service especially if I'm tired from driving and then arrive hot and hungry. This time there was apparently no one to bring the drink up. Just the guy on duty at the bar. It was a bit of a disappointment as room service should always be available. Otherwise delicious!
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoering te plaas, en sodoende die kamerdiens geval onder ons aandag te bring. Kamerdiens is te alle tye beskikbaar tot en met plasing, teen nie later as 21:00 nie. Ons sal dit beslis opneem met die betrokke partye. Indien u verkies, kan u ons voor aankoms laat weet watter gereg en drankie ons vir u kan voorberei, en na u kamer bring teen 'n spesifieke tyd wat u sal pas. Ons sien uit na u volgende besoek.
Donne V - Jan 2018
Overall rating
Was baie lekker maar baie swak diens.
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Was very nice but very poor service.
Some of the items on inventory list were gone and not replaced. Pipes were leaking and nobody did anything about it. Shower head not working properly. Bed linen not changed after 4 days. Only after 8 days and a lot of complaining.
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Diaz Hotel and Resort 's response
Die Diaz Hotel & Resort poog om te alle tye die beste diens moontlik te lewer en is teleurgesteld dat u dit nie so ervaar het nie. Dankie vir u terugvoer geplaas. Ons maak werk daarvan.
Liezl W - Dec 2018
Overall rating
Baie aangenaam, behalwe as iets skeefloop, dan is dit 'n groot gesukkel!
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Very pleasant, except if something goes wrong, then it's a big hassle!
We have already booked our accommodation for December 2018 a year in advance. Unforeseen circumstances forced us to shorten our stay by 3 of the 10 days. The arrangements around reduced days were less pleasant and a frustration to get arranged.
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Bertie V - Oct 2018
Overall rating
Kalmerend en rustig.
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Calming and peaceful.
Neat hotel with the calming atmosphere of the ocean's roar.
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Liezl M - Jan 2018
Overall rating
Nie waarde vir geld nie.
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Not value for money.
The hotel's staff are very friendly, but the facilities look as if they were left behind in the 90's.
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Diaz Hotel and Resort 's response
Beste Liezl,
Ons is hard aan die werk om die hotel op te gradeer en verskeie kamers en publieke areas is alreeds afgehandel. Ons is jammer om te hoor dat u voel u het nie waarde vir geld gekry as gevolg van die dekor nie en sal dit waardeer indien u vir ons 'n e-pos kan stuur om te spesifiseer presies waar u voel ons tekort skiet.
Groete,
Diaz Hotel and Resort
Maggie T - Dec 2017
Overall rating
Fantasties!
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Fantastic!
Absolute value for money and everything was top notch!
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Diaz Hotel and Resort 's response
Dit is vir die personeel van die Diaz Hotel & Resort altyd lekker om te hoor dat ons gewaardeerde gaste hul welverdiende vakansie by ons geniet. Baie dankie vir u terugvoer geplaas. Ons sien uit na u volgende besoek!
Liezl W - Dec 2017
Overall rating
Dit was heerlik en baie aangename verblyf!
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It was a wonderful and very pleasant stay!
The newly upgraded unit was a huge plus! Kitchen equipment a little scrappy, a pan for barbecue meat and barbecue equipment for gas grilling on the balcony will make the stay much easier! Staff very helpful and friendly! Great! Great! Great!
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Diaz Hotel and Resort 's response
Dis vir ons verskriklik lekker om te hoor as ons gaste hul welverdiende vakansies so geniet het en is die gerief van ons gaste van hoogste belang. Terugvoer word baie waardeer en maak ons beslis werk van u voorstel. Baie dankie daarvoor :-)
Ons wens u 'n geseënde en voorspoedige feesseisoen toe.
Ilze K - Dec 2017
Overall rating
Heerlike verblyf met fantastiese uitsig.
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Lovely accommodation with a fantastic view.
Good stay. Walking distance from beach. Delicious breakfast.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Dis altyd lekker om te hoor ons gaste het hulle verblyf, die fasiliteite en etes so geniet.
Ons beste wense vergesel u en u gesin vir 'n gelukkige en geseënde feestyd.
Theresa S - Dec 2017
Overall rating
Wow! Fantastiese see uitsig, baie skoon en netjies.
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Wow! Fantastic sea view, very clean and tidy.
We step onto a red welcome mat in a long hallway and it takes you to the best ocean view ever! You can't get more perfect than that! Everything is new and spotless. Nice with sea, swimming pool and restaurant within walking distance.
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Diaz Hotel and Resort 's response
Om te hoor dat ons gaste hul langverwagte vakansie so geniet het by ons, is ongelooflik lekker vir ons. Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons beste wense vir 'n geseënde en voorspoedige 2018.
Pieter R - Dec 2017
Overall rating
Die beste wat ons nog gekry het.
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The best we've found yet.
Everything unbeatable. All staff from all departments courteous and friendly. Find everyone very helpful. And then of course the view, wow.
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Diaz Hotel and Resort 's response
Dit was vir ons wonderlik om u by ons te verwelkom en te onthaal vir die 7 nagte wat u hier gebly het. Baie dankie vir die tyd wat u geneem het om u terugvoer te plaas. Ons sien baie uit daarna om u iewers in 2018 weer terug te verwelkom! 'n Geseënde en voorspoedige fees seisoen word u toegewens.
Ali B - Dec 2017
Overall rating
Vriendelike ontvangs.
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Friendly reception.
Always friendly and professional on reception.
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Diaz Hotel and Resort 's response
Dit is vir ons altyd lekker om gaste te verwelkom, maar dit is ekstra lekker as ons gaste terug verwelkom. Baie dankie vir die tyd geneem uit u besige skedule, om u terugvoer te plaas. Ons sien uit na u volgende besoek in 2018 en wens u 'n geseënde en voorspoedige feesseisoen toe.
Jessica C - Oct 2017
Overall rating
Fantastiese, skoon en netjiese verblyffasiliteite met die mooiste see-uitsig vir 'n moeë siel en liggaam!
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Fantastic, clean and tidy accommodation facilities with the most beautiful sea view for a tired soul and body!
I would not stay anywhere else in Mossel Bay than the Diaz Hotel and Resort. The location is perfect and there are activities for young and old! What was very convenient is that you don't even have to leave the Diaz Hotel at all, there is access to the beach or a swimming pool, a restaurant, Pirates Cocktail Bar where you can enjoy drinks with a beautiful view! Diaz Hotel and Resort is truly an all-in-one!
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Diaz Hotel and Resort 's response
Ai, dit is darem lekker om te hoor ons gaste geniet dit so by die Diaz Hotel and Resort. Baie dankie vir u terugvoering en veral vir die tyd wat u geneem het om dit deur te gee. Die gerief van ons gaste is vir ons van kardinale belang en ons is baie bly om te hoor u ervaar dit ook so. Ons sien uit na u volgende kuiertjie.
Verina J - Oct 2017
Overall rating
Asemrowend en baie rustig.
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Breathtaking and very peaceful.
Our expectations were exceeded.
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Diaz Hotel and Resort 's response
Ai, dis vir ons so lekker om te hoor ons gaste geniet hulle verblyf so baie by die Diaz Hotel & Resort se selfsorg eenhede. Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons sien uit na u volgende kuier.
Lorita O - Oct 2017
Overall rating
Baie lekker plek.
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Very nice place.
Was a very nice holiday destination. Nice, clean and friendly staff.
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Diaz Hotel and Resort 's response
Baie dankie vir u besoek en dat u die Diaz Hotel & Resort se selfsorg eenhede gekies het as bestemming vir u familie vakansie! Ons sien uit na u volgende kuier!
Hennie D - Sep 2017
Overall rating
Baie netjies en rustig.
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Very neat and quiet.
Excellent service. Very good location. Good view of the sea. Beautiful clean beaches. Excellent breakfast availability. Friendly service. Would definitely recommend.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd wat u geneem het om u terugvoering te plaas. Ons is bly om te hoor dat u die fasiliteite en etes na wense gevind het en sien uit na u volgende besoek.
Monique K - Sep 2017
Overall rating
Baie gemaklik en naby aan alles, sal vir seker weer daar gaan besoek.
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Very comfortable and close to everything, will visit again for sure.
We had a great time staying there, will definitely visit there again.
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Diaz Hotel and Resort 's response
Dis vir ons baie lekker om te hoor as ons gaste hul verblyf geniet het. Baie dankie vir u terugvoer, ons sien uit na u volgende kuier.
Reinhard V - Sep 2017
Overall rating
Vriendelike mense en pragtige eenheid.
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Friendly people and beautiful unit.
Great stay. Everything was either brand new or spotless. Very helpful reception and I didn't experience any discomfort.
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Diaz Hotel and Resort 's response
Baie dankie vir u terugvoering Reinhard. Die eenheid waarin u gebly het, is nou al vir so 'n jaar in gebruik. Ons is baie trots op ons flukse huishouding-span wat ons perseel so mooi skoon en netjies hou. Dit is vir ons lekker om te hoor dat u dit so by ons geniet het en ons sien uit daarna om u iewers in die toekoms weer by ons te verwelkom.
Martin J - Sep 2017
Overall rating
Ons het dit baie geniet en sal weer so maak.
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We enjoyed it so much and we will be back.
We were very impressed with the accommodation, lovely sea and Seal Island view. Diaz has a great location close to the mall, restaurant, and beautiful beach. We will definitely stay here again for a getaway weekend.
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Diaz Hotel and Resort 's response
Ons voel geëerd dat u die Diaz Hotel and Resort gekies het om u vrou se spesiale verjaardag te vier. Ons is baie bly om te hoor dat u dit so geniet het by ons. Ons sien uit na u volgende kuiertjie.
Nicolene H - Jul 2017
Overall rating
Fantasties.
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Fantastic.
From arrival to departure everything was well organized. Breakfast was top notch. Location fantastic.
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Diaz Hotel and Resort 's response
Dit was so lekker om die Hammond gesin by ons te verwelkom en sien daarna uit om u iewers in die toekoms weer te sien!
Chiara J - Jun 2017
Overall rating
Dit was 'n groot treat! Personeel baie vriendelik.
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It was a great treat. Staff very friendly.
See rating.
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Diaz Hotel and Resort 's response
Die bestuur en personeel van die Diaz Hotel & Resort het dit baie geniet om u en u familie te akkommodeer met u onlangse besoek. Ons sien uit na u volgende kuier.
Leanne K - Jun 2017
Overall rating
Very comfortable.
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Baie gemaklik.
Baie veilige plek, netjies, waarde vir geld.
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Diaz Hotel and Resort 's response
Thank you for taking the time to post a review. We are happy to hear that you enjoyed your stay at the Diaz Hotel & Resort and look forward to welcoming you back sometime soon.
Karen S - May 2017
Overall rating
Die uitsig is heerlik, ontbyt in die oggend baie lekker.
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Wonderful view, delicious breakfast.
We had a great time, the view was awesome and the location was perfect. Delicious breakfast. Will definitely be back.
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Diaz Hotel and Resort 's response
Dit was vir ons heerlik om u by ons te verwelkom en sien uit na u volgende kuiertjie.
Rene D - Apr 2017
Overall rating
Fantasties.
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Fantastic.
Incredible view, delicious breakfast.
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Diaz Hotel and Resort 's response
Beste Mnr & Mev Dittberner,
Dit was baie lekker om u by ons te verwelkom en ons sien daarna uit om u weer iewers in die toekoms terug te verwelkom!
Leon B - Apr 2017
Overall rating
Baie lekker en bekostigbare verblyf met 'n fantastiese uitsig.
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Very nice and affordable accommodation with a fantastic view.
Very nice stay here. Diaz Hotel offers value for money considering that breakfast is included. The hotel is well located with a fantastic view.
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Thea D - Apr 2017
Overall rating
Goeie waarde vir geld.
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Good value for money.
Excellent service, helpful, nice atmosphere and all this in front of the sea. Very good value for money.
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Diaz Hotel and Resort 's response
Dit was wonderlik om die du Plessis familie by ons te verwelkom en sien ons uit na 'n volgende kuiertjie!
Nicolene H - Apr 2017
Overall rating
Heerlik gewees!
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It was great!
See stars.
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Diaz Hotel and Resort 's response
Ons is baie bly om te hoor dat die Human gesin hulle vakansie by die Diaz Hotel & Resort so geniet het. Ons sien daarna uit om u weer eersdaags terug te verwelkom!
Barnie D - Apr 2017
Overall rating
Awesome.
Diaz Hotel and Resort 's response
We are happy to hear that you enjoyed your stay at the self-catering units, and that you found everything to your satisfaction. We are looking forward to welcoming you back sometime soon.
Francois B - Apr 2017
Overall rating
Verbasende goeie waarde vir 'n hotel op die see.
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Surprisingly good value for a hotel on the sea.
We had the most beautiful view. The room is neat, clean, more than big enough, and all the necessary accessories. Excellent value for money. Seems to me all the rooms have a sea view.
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Pieter V - Mar 2017
Overall rating
Dis nou wat ons vakansie noem!
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Now this is what I call a holiday!
The honeymoon suite was truly something to see. Excellent service and a dream-like view. We can recommend it to anyone and it was a fantastic start to a honeymoon!
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Versluis, ons voel geëerd dat u die Diaz Hotel & Resort gekies het om u wittebrood mee te begin en is bly om te hoor dat u dit so geniet het by ons. Ons sien uit na u volgende kuiertjie!
Marisca V - Mar 2017
Overall rating
Fantasties.
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Fantastic.
The staff are fantastic and were always available to help. My daughter and I lived in the hotel and it was a fantastic experience.
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Diaz Hotel and Resort 's response
Goeie dag Mev. van Zyl, baie dankie vir u terugvoer. Ons is baie bly om te hoor dat u en u dogter die tydjie by ons so geniet het. Ons vertrou dit het goed gegaan met haar tennistoernooi! Kom kuier gerus weer!
Jaco V - Mar 2017
Overall rating
Sal definitief aanbeveel.
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Will definitely recommend it.
Thank you, good value for money.
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Diaz Hotel and Resort 's response
Baie dankie dat u die Diaz Hotel and Resort gekies het as u verblyf opsie. Ons sien daarna uit om u weer by ons te verwelkom.
Glen S - Jan 2017
Overall rating
Valued all round service.
Diaz Hotel and Resort 's response
Thank you for your review Mr. Siljeur. It was awesome welcoming you to the most amazing hotel in Mossel Bay! We are very happy to hear that you enjoyed your stay with us and look forward to welcoming you back sometime soon.
Sias G - Jan 2017
Overall rating
Lekker.
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Nice.
Amanda is doing excellent work. Very nice, man!
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Grobler,
Dit was heerlik om u by die Diaz Hotel & Resort te verwelkom en ons is baie bly om te hoor u het dit so geniet. Ons vertrou u kuier aan die Weskus is ook volgens verwagting en wens u 'n veilige reis terug huis toe. Kom kuier gerus weer!
Met beste wense,
Diaz Hotel & Resort Bestuur & Personeel
Peter T - Dec 2017
Overall rating
Ons het 'n heerlike tyd hier gehad!
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We had a great time here!
We will definitely come back. The staff is particularly friendly and helpful.
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Diaz Hotel and Resort 's response
Die personeel van die Diaz Hotel and Resort is bekend vir hulle goeie, vriendelike diens en behulpsaamheid. Dit is vir ons lekker om te hoor dat u dit ook so ervaar het. Ons sien uit na u volgende kuiertjie en wens u en u gesin 'n voorspoedige en gelukkige fees seisoen toe.
Uys V - Aug 2017
Overall rating
Baie rustig, lieflike uitsig.
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Very peaceful, lovely view.
Comfortable accommodation, friendly and helpful staff, free parking and lovely views.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas Mnr. van Zyl. Ons is bly om te hoor dat u dit so geniet het hier en sien uit na u volgende kuiertjie in November!
Thelma B - May 2017
Overall rating
Absoluut fantasties!
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Absolutely fantastic!
Fantastic location, neat and clean!
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Diaz Hotel and Resort 's response
Dit is vir ons altyd baie lekker om te hoor ons gaste geniet hulle verblyf so. Baie dankie vir die tyd geneem om u terugvoering te gee. Ons sien uit na u volgende kuiertjie.
Karen O - Apr 2017
Overall rating
Fantasties.
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Fantastic.
The view is amazing and the staff are very friendly and helpful.
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Diaz Hotel and Resort 's response
Dit was heerlik om die Odendaal familie by ons te verwelkom en sien ons uit na u volgende besoek!
Marthie V - Dec 2017
Overall rating
Bekostigbaar en goed toegerus.
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Affordable and well equipped.
Beautiful view. Good and friendly service. Fantastic buffet breakfast.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u die welverdiende vakansie so geniet het. Ons wens u en u familie 'n geseënde en voorspoedige fees seisoen toe.
Salmon V - Dec 2017
Overall rating
Waarde vir geld en gerieflik geleë. Die hartjie van al die vakansiegees in Voorbaai.
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Value for money and conveniently located. Voor Bay is at the heart of the holiday spirit!
Will definitely return.
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Diaz Hotel and Resort 's response
Ons is baie bly om te hoor dat u u verblyf by ons so geniet het en sien beslis uit na u volgende besoek! 'n Geseënde feesseisoen word u toegewens.
Mandi A - Dec 2017
Overall rating
Iets vir almal om te doen.
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Activities for everyone.
We enjoyed it so much, such a relaxing weekend, enough activities to keep the teenagers busy.
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Diaz Hotel and Resort 's response
Baie dankie vir u terugvoering. Ons is bly om te hoor dat u dit so geniet het by ons en ordentlik kon uitrus. Ons wens u 'n geseënde en voorspoedige feesseisoen toe.
Elmarie S - Nov 2017
Overall rating
Pragtige uitsig.
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Beautiful view.
Was at home in self-catering unit. Very luxurious and large. View over sea. Would recommend it.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd wat u geneem het om terugvoer te plaas. Ons is baie bly om te hoor dat u die selfsorgeenheid na wense gevind het en sien uit na u volgende kuiertjie.
Sanet S - Nov 2017
Overall rating
Wanneer 'n mens besluit om verblyf te soek by die see, wil jy die see sien, ruik en hoor en dit is presies wat ons hier gekry het.
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When you decide to look for accommodation by the sea, you want to see, smell and hear the sea and that is exactly what we got here.
When you unlock the room, you are greeted by the amazing view of the ocean. Open the door and you hear, see and smell the wonder of nature. Enjoyed a delicious breakfast and also incorporated a chat with the chef through his interaction with the guests. Only negative was the pillows which were a bit "mushy" but the rest...excellent.
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Diaz Hotel and Resort 's response
Dis altyd lekker om van ons gaste te hoor na 'n besoek en die tyd wat u geneem het om u terugvoer te plaas, word opreg waardeer. Die Diaz Hotel and Resort is werklik die mooiste hotel in Mosselbaai en ons personeel, kwaliteit van etes en fasiliteite is ons absolute trots. Ons het alreeds u terugvoer m.b.t. die pap kussings deurgegee aan ons Huishouding-span wat onmiddelik aandag daaraan gegee het. Kom besoek ons gerus weer.
Noret J - Oct 2017
Overall rating
Baie lekker.
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Very nice.
The place was very neat. Nice stay. Just had to go and buy towels, because the hotel does not provide towels at the self-catering units. Also there was no WiFi as indicated which was a bit disappointing.
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Diaz Hotel and Resort 's response
Baie dankie vir u teruvoer, ons is bly om te hoor dat u lekker gekuier het. Gaste wat ons selfsorg-eenhede bespreek word in kennis gestel om hulle eie handdoeke en seep te voorsien. Aangesien die selfsorg-eenhede gebou apart van die Hotel is en van die eenhede deur ander partye besit word, is Wi-Fi ongelukkig nie aktief in die gebou nie.
Carisa D - Sep 2017
Overall rating
Netjies en skoon!
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Neat and clean!
Close to everything and very quiet.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer vir ons deur te gee. Ons is bly om te hoor dat u dit by ons geniet het en sien uit na u volgende kuier.
Giselle D - Feb 2017
Overall rating
Mooi, skoon, lekker!
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Beautiful, clean, nice!
Was a nice experience - would like to stay longer in the future. Décor is beautiful! Place is clean. They just have a very long and comprehensive list of what it would cost if something in the flat were to break or get lost, or if you check in or out late. It makes you tread very extra carefully. Not so nice to see so many rules on arrival. But it probably depends on how you look at it - if you look after the place well you don't have to worry about it, and if you were to break something the cost would not be a surprise. All in all - great place.
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Diaz Hotel and Resort 's response
Beste Me. du Plooy,
Baie dankie vir u terugvoer en dat u die eenheid in so 'n mooi toestand vir ons gelos het. Dit is ongelukkig so dat ons 'n lang en deeglike lys moes in plek stel nadat ons eerste paar gaste die eenhede lelik verniel het en ons groot kostes moes aangaan om alles weer in die toestand te kry wat ons met trots aan gaste kan aanbied. Dankie dat u begrip het daarvoor.
Ons sien uit daarna om u weer iewers in die toekoms terug te verwelkom!
Mariette K - Dec 2017
Overall rating
Ek en my dogter kan nie wag vir ons Diaz-vakansie elke jaar nie!
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My daughter and I can't wait for our Diaz vacation every year!
There is a need for more accommodation for your pets.
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Diaz Hotel and Resort 's response
Dis vir die personeel van die Diaz Hotel en Resort altyd 'n besonderse voorreg om gaste terug te verwelkom en is ons bly om te hoor u vind die fasiliteite na wense. As gevolg van hoë standaarde m.b.t. higiëne, is die Hotel ongelukkig nie troeteldier-vriendelik nie. Met beste wense vir 'n geseënde en voorspoedige 2018. Ons sien uit na u volgende besoek.
Jose G - Dec 2017
Overall rating
Uitstekende ligging vir 'n familievakansie.
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Excellent location for a family holiday.
See stars.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u die self sorg eenheid na wense gevind het. Ons wens u 'n geseënde en voorspoedige fees seisoen toe.
Leana L - Mar 2017
Overall rating
Lekker gebly, alles is sentraal. Uitsig is asemrowend. Onbyt was heerlik.
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Nice stay, everything is central. View is breathtaking. Breakfast was delicious.
See stars.
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Diaz Hotel and Resort 's response
Beste Mnr en Mev. Liebenberg, baie dankie vir u terugvoering. Dit is altyd lekker om weer van ons gaste te hoor, spesifiek met bate van hoe hulle die produk wat ons aanbied, ervaar het. Ons sien daarna uit om u weer iewers in die toekoms terug te verwelkom.
Karen S - Dec 2017
Overall rating
Goeie ligging.
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Good location.
Very good location, very safe. Close to everything. However, our beach club apartment no 1005 had a very funny smell that we had to complain about a few times. The fridge was not on when we got there. We struggled with the front door's lock and also went to talk about it several times. Hot water tap in the kitchen does not work, toilet in master bedroom is connected to hot water.
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Diaz Hotel and Resort 's response
Beste Karen,
Baie dankie vir die terugvoer. Die eenheid waarin u gebly het, is 'n splinternuwe eenheid en, soos met talle nuwe goed, is daar partykeer probleme aan die begin. Baie dankie dat u die foute aan ons uitgewys het, ons instandhoudingspan het alreeds werk gemaak daarvan.
Ali B - Sep 2017
Overall rating
Voedsel vir die siel wanneer jy moeg arriveer na 'n dag se harde werk.
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Food for the soul when you arrive tired after a hard day's work.
The view is fantastic, especially for a Johannesburger who is used to only buildings around her. The friendly reception from the staff is top notch. Would definitely recommend it.
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Diaz Hotel and Resort 's response
Beste Ali,
Dit was vir ons heerlik om u by ons te verwelkom en hoop om u eersdaags weer te sien.
Dankie dat u tyd afgestaan het om u terugvoer te plaas.
Ons waardeer dit baie.
Jp V - Jul 2017
Overall rating
Lekker.
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Nice.
Central and quiet.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoering te plaas. Ons sien uit na u volgende kuiertjie.
Uys V - Nov 2017
Overall rating
Baie gerieflik, teenaan die see, onpretensieus.
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Very convenient, by the sea, unpretentious.
Simple but stylish room, good bathroom facilities, exceptional location next to the swimming beach.
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Diaz Hotel and Resort 's response
Dit was vir ons baie lekker om u weer terug te verwelkom by die Diaz Hotel & Resort en is dankbaar dat u weer die tyd geneem het om u terugvoer te plaas. Indien ons u nie weer voor die seisoen gaan sien nie, wens ons u 'n geseënde en gelukkige feestyd toe en sien uit na u volgende kuiert in 2018!
Alicia M - Oct 2017
Overall rating
Uitstekende ligging met pragtige uitsig op die baai!
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Excellent location with a beautiful view of the bay!
The staff is very friendly and the unit was beautiful and comfortable.
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Diaz Hotel and Resort 's response
Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is baie bly om te hoor u het die eenheid na wense gevind en hoop om u iewers in die toekoms weer terug te verwelkom!
Lorna N - Jul 2017
Overall rating
Goeie diens en baie vriendelike mense.
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Good service and very friendly people.
We had a really nice stay. Buffet breakfast was delicious in the morning. Room was always clean and tidy. Only problem was the terribly slow WiFi connection, but otherwise very good value for money.
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Diaz Hotel and Resort 's response
Baie dankie dat u die tyd geneem het om u terugvoering te plaas. Ons is bly om te hoor dat u ons fasiliteite na wense gevind het en ons sal beslis ondersoek instel na die Wi-Fi spoed.
Gerry V - Dec 2017
Overall rating
Kamers baie donker. Paar klein dingetjies wat pla, maar maklik om reg te maak.
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Rooms very dark. Few small things that bother, but easy to fix.
Here were our frustrations: Glass door closed between hotel and Beachclub. No sign to say use a small door on the side. Very frustrating standing in the rain to get the receptionist's attention to open the door. Bed lamp's connection very dangerous. Only after day 2 did they send someone to fix it. The kitchen sink area stank because the dishwasher's drain pipe was completely open. We just put a plastic bag in there. They should have told us or warned us that they were going to fumigate the apartment. The place stank so much, we had to sleep in the living room with the sliding door open that night. We were told there was WiFi in the rooms. There isn't. The kitchen bin was not emptied for 5 days. Bedrooms are very dark, even in the middle of the day. From last Wednesday there are people shouting in the corridors after midnight. It was very uncomfortable.
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Diaz Hotel and Resort 's response
Ons is jammer om te hoor van al u frustrasies en is spyt dat u dit nie onder Bestuur se aandag gebring het tydens u verblyf periode nie, sodat ons dit vinniger vir u kon uitsorteer.
Die glasdeur tussen die Hotel en Beach Club word in die aande na 22:00 eers gesluit vir sekuriteitsmaatreëls. Indien die weer nie na wense is nie, word die deur ook toegemaak. Die restaurant se deur is altyd oop wat in sulke tye gebruik kan word. Ons sal beslis u voorstel van gebruik maak m.b.t. 'n nota op die deur.
Die eenheid was glad nie voor u arrivering gefumigate nie, maar sal beslis ondersoek instel na die reuk. Aangesien die woonstelle in 'n aparte gebou langs die hotel is, vang die Wifi nie tot daar op nie en stel ons gaste dienooreenkomstig daaroor in.
Soos per ons oorspronklike kwotasie wat aan u gestuur is, het ons gemeld dat die kwotasie se bedrag nie die diens van die eenheid en of enige etes insluit nie. Verwydering van vullissakke uit die eenheid val dus ook in die kategorie. Aangesien slegs die kamers nie seefront uitsig het nie is van hulle donkerder as gevolg van die ligging van die kamer.
Met betrekking tot die geraas in die gange: Die Hotel beskik oor slegs 20 eenhede in die selfsorg blok en bly daar dus heelwat ander inwoners (hetsy tydelik of permanent) in die oorblywende 60+ eenhede. Daar is oral in die gebou kennisgewings opgesit om mense attent te maak met inagneming van geraas ens.
Ons hoop dat, ten spyte van u frustrasies, u tog u vakansie geniet het en gee ons u die versekering dat die gerief van ons gaste ons hoogste prioriteit is. Dankie dat u dit alles onder ons aandag gebring het. Ons gaan beslis werk maak hiervan.
'n Geseënde en voorspoedige feesseisoen word u toegewens.
Anonymous Guest - Dec 2017
Overall rating
Fantastic view, well appointed room and delicious breakfast.
We were pleasantly surprised with the beautiful sea view and the comfortable room. Crisp linen and towels. We fell asleep with the sound of the waves in our ears. However, the next morning there was a problem with the pump system and we were without water in the bathroom for a while, which was quite inconvenient, but the staff solved the problem while we went to breakfast. We will go back to Diaz Hotel again, because of the beautiful sea view, the nice room and the delicious breakfast.
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Anita S - Jul 2017
Overall rating
Gerieflik.
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Comfortable.
It's a beautiful place, nice with the hot pool almost on the same premises. I understood that the hotel guests could use it as part of the stay, but I must have misunderstood. The service at the restaurant on the ground floor is poor, but the food is good value for money. The breakfast was very good.
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Diaz Hotel and Resort 's response
Beste Anita,
Baie dankie vir u terugvoer wat ons hoog op prys stel. Die warmswembad word besit deur 'n eksterne party en derhalwe kan die hotel dit ongelukkig nie as 'n pakket aanbied vir hotelgaste nie. Ons is besig met 'n ondersoek na u klagte m.b.t. diens in ons grondvloer restaurant en sal dit waardeer indien u 'n e-pos kan stuur vir meer detail sodat ons die probleem korrek kan addresseer. Ons is bly om te hoor dat u ons etes na wense gevind het en sien uit na u volgende besoek.
Ettienne V - Jan 2017
Overall rating
Gerieflik met ongelooflike uitsig.
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Comfortable with unbelievable view.
Some small changes can change the hotel for the better.
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Diaz Hotel and Resort 's response
Baie dankie vir u terugvoering na u onlangse verblyf by die Diaz Hotel and Resort. Aangesien dit vir ons baie belangrik is om sover moontlik aan al ons gaste se behoeftes te voorsien, wil ons graag hoor waar ons spesifiek kan verbeter. 'n E-pos is alreeds na u gestuur vir u terugvoering. Ons hoor graag weer van u.
Anel V - Jan 2017
Overall rating
Parkering was 'n probleem.
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Parking was an issue.
We had to park outside the parking area at times. Also an issue at night when the kids wanted to go out, no direct entrance to hotel from parking area. Air conditioning is not negotiable.
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Diaz Hotel and Resort 's response
Beste Mnr. en Mev. Van Rensburg, baie dankie vir die tyd wat jul afgestaan het om ons in kennis te stel van waar die hotel, volgens u mening, tekort skiet. Alhoewel daar nie direkte toegang vanaf die hotel na die parkeerarea is nie, het ons 24 uur per dag sekuriteits personeel aan diens.
As gevolg van die hoë besoeksyfer in Mosselbaai gedurende Desember, is die 4 vlakke onderdak parkering somtyds nie genoeg nie, al verskaf dit parkering vir 260+ motors. Ons sal beslis ondersoek instel na die moontlikheid van lugreëling in die Superior kamers, die suites het wel lugreëling.
Ons beste wense vergesel u en u familie vir 'n voorspoedige en geseënde 2017 en ons sien uit daarna om u weer iewers in die toekoms terug te verwelkom.
Vriendelike groete
Diaz Hotel en Resort Bestuur en Personeel
Ross S - Dec 2017
Overall rating
The worst Hotel stay ever!
Read moreDiaz Hotel and Resort 's response
We thank you for taking the time again to place your review on this platform.
The water problem was unfortunately for us not a hotel problem, but as per our numerous discussions with you, a municipal problem. I quote an extract feedback from the Municipality as placed in our local newspaper, The Mosselbaai Advertiser, on 12 January 2018:
The Municipality received numerous complaints about water supply from residents of some of the complexes in the Diaz area over the festive season.
It is suspected some of the water supply systems of some of the complexes are contributing to the problem, as only certain blocks of flats are affected.
The municipality's Technical Services team is investigating the problem. The municipality will be communicating with the management of each complex in due time.
As it was our peak season, there was, unfortunately, no other vacant rooms we could move you to. The 8th floor where your sons stayed was not affected by the water supply issue and was that option available to you to make use of their bathroom facilities until the matter was resolved. We also suggested that you shower or bath in the evenings when the water supply was not affected.
Being a municipal matter, there was regrettably nothing we could do about the problem when it happened. We did however immediately sourced water tanks, which had to be transported to us. Installation thereof took another 2 days. We furthermore supplied all affected rooms with water containers to use as an interim measure. Bottled water was also supplied.
With the installation of the extra water tanks, the supply of water to our valued guests is supplied without fail and are we able to go on with our normal operational requirements on a daily basis ever since.
The management and staff of the Diaz Hotel & Resort will never ever ridicule guests for placing poor reviews on the hotel website. Despite numerous other guests affected by the water supply issue.
The comfort and satisfaction of our guests are of the highest priority to us and do we therefore always place guest reviews as an important communication tool to highlight where our service and or the product we offer, can improve.
Since 2 months have passed since this unforeseen incident, we view this matter now as finalised and look forward to moving on, focussing on what we do best – keeping our guests happy and comfortable.
Edward T - Jul 2017
Overall rating
Kon beter gebly het vir die waarde en ligging.
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Could have stayed better for the value and location.
Expected much more and expected much better service when I have to compare the value against places stayed in the area and maybe against places in the same industry. But LekkeSlaap definitely again, but not just Diaz.
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Diaz Hotel and Resort 's response
Dit is vir ons teleurstellend om te hoor dat u nie u verblyf by ons geniet het nie. Omdat ons altyd goeie diens en kwaliteit produkte nastreef, sal ons dit baie waardeer indien u 'n e-pos aan ons kan stuur met die besonderhede van waar ons, volgens u mening, tekort skiet.
Arnie W - Dec 2016
Overall rating
Skitterend.
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Brilliant.
First time in Mossel Bay. Will definitely come back to Diaz Hotel, staff friendly and helpful. Keep it up.
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Diaz Hotel and Resort 's response
Dit was so lekker om u by ons te verwelkom en is bly om te hoor u eerste ervaring van Mosselbaai was aangenaam. Kom kuier gerus weer! 'n Voorspoedige 2017 word u toegewens.
Lorraine V - Dec 2016
Overall rating
Ongelooflik lekker!
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Incredibly delicious!
See stars.
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Diaz Hotel and Resort 's response
Beste Me. van Zyl,
Dit was wonderlik om u by ons te verwelkom en is baie bly om te hoor u het u vakansie hier so geniet. Kom kuier gerus weer. 'n Geseënde Kersfees en voorspoedige 2017 word u en u familie toegewens.
Brigette K - Dec 2016
Overall rating
Perfekte bestemming.
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Perfect overnight destination.
Perfect destination. Friendly service.
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Katz,
Dit was wonderlik om u by die Diaz Hotel & Resort te verwelkom en ons sien uit na 'n volgende kuiertjie iewers in die toekoms. 'n Geseënde feesseisoen word u toegewens.
Greta V - Dec 2016
Overall rating
Baie lekker en mense baie vriendelik
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Lovely people, friendly.
We enjoyed it. Our family would gladly return there for vacation.
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Diaz Hotel and Resort 's response
Dit was heerlik om die van Staden gesin by ons te verwelkom en ons is baie bly om te hoor dat u as gesin dit so geniet het! Ons sien uit daarna om u weer by ons terug te verwelkom. 'n Geseënde feesseisoen word u toegewens.
Alan F - Oct 2016
Overall rating
Dit was 'n plesier om daar te wees.
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It was a pleasure to be there.
The staff were so friendly.
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Flanagan,
Ons is baie bly om te hoor dat u dit so geniet het by ons. Ons sien uit daarna om u weer by ons terug te verwelkom!
Liezel S - Jun 2016
Overall rating
Ontspannend.
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Relaxing.
Very pleasant and tidy. Menu of buffet breakfast was a bit strange, but otherwise the food was delicious.
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Diaz Hotel and Resort 's response
Beste Me. Bouwer,
Baie dankie vir u terugvoer. Dis vir ons lekker om te hoor dat u ons geriewe ontspannend, aangenaam en netjies gevind het. Aangesien diens en kwaliteit van etes wat voorgesit word van uiterste belang is vir ons, sal ons u terugvoer waardeer m.b.t. presies wat op ons ontbyt buffet vreemd was, sodat ons die nodige aanpassings kan maak.
Ons waardeer u terugvoer en hoop om u in die nabye toekoms weer by ons te verwelkom!
Vriendelike Groete,
Diaz Hotel & Resort Bestuur en Personeel
Yolandi P - Jun 2016
Overall rating
Diaz was ongelooflik.
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Diaz was amazing.
The service was excellent and we were welcomed like old friends. Exactly what you need when you are constantly travelling.
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Diaz Hotel and Resort 's response
Beste Me. Potgieter,
Baie dankie vir u terugvoer. Ons is bly dat u so lekker hier gekuier het soos wat ons dit geniet het om u by ons te verwelkom! Ons sien uit na u volgende besoek!
Vriendelike Groete,
Diaz Hotel & Resort Bestuur & Personeel
Deon R - May 2016
Overall rating
Heerlike ontspanning met uitstekende diens.
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Great relaxation with excellent service.
My wife and I celebrated our twentieth wedding anniversary in the luxury honeymoon suite. Amanda and her staff made it so enjoyable, from arranging the beautiful flowers, the sparkling wine to every friendly smile. Twelve out of ten for you. You will definitely see us again!
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Roos,
Dis 'n voorreg dat u ons Hotel gekies het om so 'n spesiale geleentheid te kom vier. Ons beste gelukwensing met die fantastiese mylpaal! Dit was heerlik om u hier te verwelkom en ons sien daarna uit om dit eersdaags weer te doen!
Vriendelike Diaz Groete,
Bestuur & Personeel
Mariette K - Dec 2016
Overall rating
Dit was 'n regte luukse vakansie.
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It was a real luxury vacation.
Happy holidays, mother and daughter. There are just not many children in the 10 year age group. Hotel is great. Hotel food is very nice.
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Diaz Hotel and Resort 's response
Dis vir ons wonderlik om te hoor 'n spesiale ma en dogter vakansie wat lank vooruit beplan is, het goed afgeloop en dat u dit so geniet het by die Diaz Hotel & Resort. Ons sien uit daarna om u weer in 2017 by ons terug te verwelkom en wens u en u dogter 'n geseënde en voorspoedige 2017 toe.
Ronette B - Oct 2016
Overall rating
Baie aangenaam en skoon, ontbyt van hoogste gehalte.
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Very nice and clean, delicious breakfast.
Very nice experience, will go back.
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Bester, baie dankie vir u terugvoer.
Ons is bly om te hoor u het ons fasiliteite en etes so geniet.
Ons sien daarna uit om u weer in die toekoms by ons terug te verwelkom!
Michelle B - Sep 2016
Overall rating
Heerlike verblyf en puik diens!
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Wondeful accommodation and excellent service!
The accommodation was unbeatable. The rooms were clean and neat, and the staff was very friendly and helpful. Fantastic breakfast buffet and perfect service at the restaurants on the premises. Perfect location - just a few steps and you are on the beach. I can recommend this hotel to anyone. Only little issue was that the covered parking doesn't have any visible security, but we didn't feel that our vehicle was unsafe at any time.
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Diaz Hotel and Resort 's response
Beste Mev. Blom,
Ons is baie bly om te hoor dat u alles wat die hotel aanbied na wense gevind het. Dis vir ons wonderlik om sulke terugvoer te kry wat beslis oorgedra sal word aan alle personeel. M.b.t. die onderdak parkering - alhoewel u geen sigbare sekuriteit gesien het nie, word daar wel gereelde rondtes deur sekuriteit gedoen.
Ons hoop om u weer iewers in die toekoms by ons terug te verwelkom!
Vriendelike Groete, Diaz Hotel & Resort Bestuur en Personeel
Larissa D - Sep 2016
Overall rating
Fantasties!
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Fantastic!
We booked for 3 days initially but we decided to stay the extra night and the friendly receptionist made it happen immediately. Fantastic breakfast every morning and there was a buffet meal on the Wednesday. The entire experience was outstanding.
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Diaz Hotel and Resort 's response
Beste Mnr & Mev. du Plessis,
Baie dankie vir u terugvoer. Dit was heerlik om u by ons te verwelkom en is baie bly om te hoor dat u ons prag-hotel na wense gevind het. Ons sien uit daarna om u iewers in die toekoms weer te sien!
Vriendelike Diaz Groete,
Bestuur en Personeel
Lizette D - Jul 2016
Overall rating
Heerlik en ontspanne.
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Lovely an relaxing.
The hotel is neat and the staff are friendly. Breakfast was a feat. Lovely view!
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Diaz Hotel and Resort 's response
Beste Me. Dalhouzie,
Ons is baie bly om te hoor dat u u verblyf by ons prag-hotel so geniet het en sien daarna uit om u weer terug te verwelkom!
Vriendelike Diaz Groete,
Diaz Hotel en Resort Bestuur & Personeel
Fr M - Dec 2016
Overall rating
Baie mooi en lekker.
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Very nice and beautiful.
Only problem is the noise at the Parows Tower which keeps one up at night.
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Diaz Hotel and Resort 's response
Beste Mnr en Mev. Marais,
Dit was vir ons heerlik om u by ons te verwelkom in Desember 2016. Ons vra omverskoning vir die geraas in die aande vanaf Pirates Tower Bar. Dit is gelukkig bedrywig slegs gedurende die laaste 3 weke van Desember, wanneer die vakansie-gees hoogty gevier word. Die res van die jaar is alles stil en rustig. 'n Voorspoedige Nuwe Jaar word u toegewens en ons hoop ons sien u weer iewers in 2017.
Justin C - Nov 2016
Overall rating
An amazing location ideal for a holiday experience of a lifetime. Rooms are well appointed and good value for money!
Diaz Hotel and Resort 's response
Thank you for your review and suggestion Mr. Coetzee. We will most definately take it into consideration. We look forward to welcoming you to the Hotel sometime soon!
Wynand G - Oct 2016
Overall rating
Die uitsig was asemrowend.
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The view was breathtaking.
If you ever want to take a quick vacation on your way back to the Cape from a wedding in Knysna, feel free to stay in the Diaz hotel. The view over the sea is exceptional and the location of the hotel is perfect. You can stand on your porch and drink coffee while you hear children playing on your right side on the water worm and if you look in front of you the people are lying in rows on the beach. At first I thought it was a bit expensive, but after my time there I didn't feel bad at all about spending just that little bit more.
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Diaz Hotel and Resort 's response
Beste Mnr. & Mev. Goosen,
Baie dankie vir u terugvoer. Dis altyd lekker om te hoor dat ons gaste dit so geniet by ons! Ons sien daarna uit om u iewers in die toekoms weer by ons terug te verwelkom.
Anonymous Guest - Nov 2016
Overall rating
Stay was average.
Service at breakfast was very slow. Showers are dirty between tiles. Beautiful view.
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Frits L - Jun 2016
Overall rating
Was baie aangenaam en waarde vir geld.
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Very pleasant and good value for money.
I think the hotel is good value for money, but it is obvious that the place needs a bit of care.
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Diaz Hotel and Resort 's response
Goeie dag Mnr & Mev. Lassche,
Baie dankie vir u terugvoer. Ons is bly om te hoor dat u voel ons bied 'n waarde vir geld pakket aan. Ons sal dit waardeer indien u moontlik vir ons kan laat weet presies waar volgens u opinie nog TLC nodig is, sodat ons onmiddelik aandag daaraan kan gee. U kan ons direk kontak op [email protected] / (044) 692 8400
Vriendelike Groete,
Diaz Hotel & Resort Bestuur en Personeel
Reinette L - Dec 2016
Overall rating
Beste ligging langs die Suidkus, gerieflik, baie om te doen binne stapafstand, wonderlike ligging van swembad, heerlike ontbyt met beste uitsig oor see.
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Best location along the South Coast, comfortable, lots to do within walking distance, great location of pool, delicious breakfast with best sea view.
We had a great time in Mossel Bay and the location of the Diaz Hotel meant that we were in the middle of all the action. It is so convenient to walk out of your hotel in the morning and be on the Beach for an early morning walk, followed by a long, drawn out relaxed breakfast in the dining room with the best view of the bay. Afterwards you can relax by the pool, go to the beach or do something in the area. The rooms were comfortable and it was easy to order room service. The hotel offers value for money, and everything was neat and comfortable.
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Diaz Hotel and Resort 's response
Beste Lourens Familie,
Dis vir ons wonderlik om te hoor dat u u lank voorafbeplande vakansie so geniet het by die beste hotel in Mosselbaai! Ons sien uit daarna om u iewers in 2017 weer terug te verwelkom. 'n Geseënde en voorspoedige 2017 word u toegewens.
- Capacity: 280 people
- All ages welcome
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Check-in: 15:00 to 00:00
Check-out: 09:00 - Address: 1 Beach Boulevard East, Diaz Beach, Mossel Bay, 6500, Western Cape