Die Blokhuis
Review Summary
Lionel Reginald F - Sep 2023
Overall rating
Absoluut heerlik!
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Absolutely delicious!
We were pleasantly surprised to find such a spacious, tidy and well-equipped house. We were really impressed with the facilities and fantastic location of the house in a very safe area and within easy reach of the shops. We thoroughly enjoyed the weekend and the children in particular had a blast with the large selection of board games available to them. We booked and paid for three nights and were stuck in Hermanus on the morning of our departure because all the roads back to the Southern Cape were cut off due to flood damage. We contacted the friendly people of Die Blokhuis for an extra night's stay and we were accommodated for free! Thank you very much for your selflessness Die Blokhuis, our hearts are overflowing with gratitude for your kindness. May God bless you abundantly with His love, His grace and His peace.
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Die Blokhuis 's response
Baie dankie vir die positiewe resensie. Ons sien uit daarna om u in die toekoms weer by die Blokhuis te verwelkom.
Vriendelike groete,
Die Blokhuis
Annette S - Feb 2023
Overall rating
Love Hermanus, pleasant stay.
Die Blokhuis 's response
Hi Annette, we are happy to hear that you had a pleasant stay at The Blockhouse.
We would like to reply as follows to the issues you have raised:
We make use of a professional cleaning company to ensure a high standard of cleanliness. In this instance the total cleaning fee was R2848.80, of which almost 50% was for laundering towels and linen (8 adults). As for the garden, we accommodated you and your party on less than a day’s notice. We could not get a gardener in on such short notice and it was raining at the time. As for the key box, we will take that up with the property manager.
We also note a score of 1 for service. We provided several phone numbers where you could have contact us 24/7. In fact we invited you to do so in several whatsapps. This is a self-catering facility and we are not sure what further services you would have preferred. Kindly elaborate.
Kind regards
Sara
- Capacity: 14 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 54 8th Street, Voëlklip, Hermanus, 7200, Western Cape