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The Dongola Guesthouse

7 reviews
Guest House

Review Summary

4.8 out of 5from 7 reviews for The Dongola Guesthouse
Cleanliness
5.0/5
Service
4.9/5
Location
4.7/5
Safety
4.9/5
Value for money
4.6/5
Grant K - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Grant K
Family with teenagers

Perfect.

Great view, tranquil garden and pool.

The Dongola Guesthouse 's response

Hi Grant, thank you so much for the top review and valuation you gave us. We appreciate and send you best wishes for the coming travelling year. Take care, Claudio and team.

The Dongola Guesthouse
David N - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David N
With partner

Wonderful find!

We loved Claudio's attention to detail in the refurbishment and in the catering as well as his unobtrusive hosting.

The Dongola Guesthouse 's response

Hi David, thank you very much for your very positive review. We appreciate and continue to create the best possible experience for our guests. Happy to welcome you back one day.
Claudio and team

The Dongola Guesthouse
Dana C - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Dana C
Individual traveller

Baie netjies en het gevoel soos 'n koning.

Vriendelike en baie behulpsame en akkommoderende personeel. So mooi dat jy nie die plek wil verlaat nie.

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Very neat and felt like a king.

Friendly and very helpful and accommodating staff. So beautiful that you don't want to leave the place.

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The Dongola Guesthouse 's response

Hi Dana, we took over in September 2021 and are new owners from Switzerland. Cheers.

The Dongola Guesthouse
Antoinette W - Mar 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Antoinette W
Family with young children

Baie aangenaam met vriendelike diens.

Ons is vriendelik ontvang en diens was goed. Kinderoppasser was vriendelik. Ons kon nie normale ontbyt eet nie, maar hulle het gesorg dat ons elke aand 'n skinkbord met vars vrugte, vrugtesap, muesli en yogurt met vars koffie kry.

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Very pleasant with friendly service.

We were received kindly and service was good. Babysitter was friendly. We couldn't eat normal breakfast, but they made sure that we got a tray with fresh fruit, fruit juice, muesli and yogurt with fresh coffee every night.

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Donovan N - Oct 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Donovan N
With partner

The delivery of personalized service, the birth place of one on one relation.

As a frequent traveler and hospitality consultant, I am very impressed with Dongola House. Attention to detail is noted 5 out of 5, the ability to focus on guest's needs are taken into consideration and pays off well. Thank you to Natalie at reception for her lovely hospitality, welcoming us as we entered the property. She offered us a beverage at check-in. Our room was not ready when we arrived, but she expressed her sincere apology and noted that it would be ready in 7 minutes. The fact that she had given a time is another tick in the box, as most service professionals does not recognize a factor to their apology. Our room was ready in 6,43 minutes (yes I counted), and that impressed me! Sally the general manager is a very well educated and experienced lady. She know's what she's talking about and have constructive conversations with the guests. Owner's of guest houses are frequently caught out to make small talk just to make you feel at ease. There is another factor that is important about this property. Their staff (seemed to me) is happy to be there. There is nothing more warming and soothing to realize as a manager, that your staff want to be at work. When your staff feels well, they will perform well too. Hospitality means: "to love and care for the unknown"... Dongola House does this perfectly. Fantastic property and great team! Keep up the good work.

Adri V - Sep 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adri V
With partner

Lieflike gastehuis, puik fasiliteite, uitstekende gasheer en gasvrou. Goed geleë.

Sal definitief weer van Dongola Gastehuis gebruik maak, goed geleë, puik diens.

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Lovely guest house, great facilities, excellent host and hostess. Well located.

Will definitely use Dongola Guest House again, well located, great service.

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Petrus V - Aug 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Petrus V
With partner

Erg lekke! Keurverblyf!

Professionele en hartlike ontvangs was 'n puik inleiding vir uiters aangename verblyf. Die geriewe is 5-ster. Dankie vir 'n lekker wegbreek!

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Very leaky! Choice accommodation!

Professional and warm reception was a great introduction to an extremely pleasant stay. The facilities are 5-star. Thanks for a nice break!

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7 reviews
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  • Capacity: 20 people
  • No children under 14
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 30 Airlie Place, Constantia, Cape Town, 7806, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbfd1225b8d31156001eae5e5910e0d76c0e90195f6373545c7dded3d61d73c4f3aace6f24504c5206cb6b97d3dd059219d1d?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 900 per night, for 2 ppl 7 5 1 5 30 Airlie Place Constantia 7806 Western Cape 021 201 8900 14:00-19:00 11:00 -34.041622897341 18.434452414513
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