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2 Guests
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Durban Spa

2 reviews
Self Catering

Review Summary

3.1 out of 5from 2 reviews for Durban Spa
Cleanliness
1.5/5
Service
2.5/5
Location
4.5/5
Safety
4.5/5
Value for money
2.5/5
Daphne F - Mar 2025
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
1/5
Daphne F
Family with young children

Not comfortable and clean.

The place was not clean, cockroaches in the kitchen, aircon not working properly, shower heads keep falling, tap needs attention, furniture overused, damaged, dirty. Not enough kitchen storage for food, alcove room needs blockout curtains. The unit needs maintenance and revamp. Aircon vents are disgustingly dirty.

Durban Spa 's response

Hi Daphne, thank you for your feedback. We are very sorry that this was your experience, especially as cleanliness and comfort are top priorities for us. Our guests are encouraged to please inform us immediately of any issues, so that we can promptly address them on-site and ensure a pleasant stay. Rest assured, however, that these concerns are being investigated, and we look forward to regaining your trust in the future.

Durban Spa
Trevor G - May 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
4/5
Trevor G
Family with teenagers

They need to upgrade rooms especially bathrooms.

No beach towels was a problem cause we were not notified in advance to carry.

Durban Spa 's response

Hi Trevor, thank you for sharing your experience with us. We have taken note of your feedback as we use this information to evaluate our performance as a resort, so we can make the necessary improvements. Thank you again for staying with us and we hope you have a splendid time on your next holiday. Regards, Durban Spa.

Durban Spa
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From
From R 1 350
per night (sleeps 5)
2 reviews
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From
R 1 350
per night (sleeps 5)
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  • Capacity: 99 people
  • All ages welcome
  • Check-in: 15:00 to 23:00
    Check-out: 08:00
  • Address: 57 Oliver Tambo Parade, Addington, Durban, 4056, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6f7809cd432c268b08238ed4e4d364e9b55d13a4c90bd3660c838d5f9338ace255cdfefcead4222a7a448e9a82952e954c59?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 350 per night (sleeps 5) 2 5 1 4 57 Oliver Tambo Parade Addington 4056 KwaZulu-Natal 021 201 8900 15:00-23:00 08:00 -29.857805621568 31.039144992828
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