Dynasty Forest Sandown Accommodation
Review Summary
Chanmarej W - Jul 2024
Overall rating
Very nice.
Charlene Z - Aug 2024
Overall rating
It was value for money, the rooms are an accurate representation.
Lindokuhle M - May 2024
Overall rating
Matric dance get ready with me.
Dynasty Forest Sandown Accommodation 's response
Thank you for your comments. See you soon.
Lucy Zhu
Tania A - Apr 2024
Overall rating
Pleasant stay.
Mia V - Mar 2024
Overall rating
Clean and neat, but especially rooms without windows need an aircon.
Dynasty Forest Sandown Accommodation 's response
This is the cheapest room. We only have two rooms. Although the window is small, we have a natural ventilation system. If you don't like it, you can choose a more expensive room with a window and view.
Lucy Zhu
Reynard O - Feb 2024
Overall rating
Unsatisfied.
Lize M - Aug 2024
Overall rating
Baie teleurgesteld en het so uitgesien daarna.
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Very disappointed and was so looking forward to it.
There was no water and the place didn't even have yo-yo tanks to help as an alternative. We had to carry buckets of water from the pool ourselves to flush the toilet. They didn't even put bottles of water in the rooms. Guests must sign an inventory of the room upon arrival to confirm that everything is there and to our shock there were things that were not in the room. We have to pay R800 deposit and if we didn't check one by one, they could have kept our deposit. Poor of them. There are double beds in the room, but only one side has a bedside table. I had to take the chair to make myself a small table. Extremely uncomfortable. If the room was for a single person it would be fine, but we were two people in the room. There are also an awful lot of stairs. It is not at all suitable for people who cannot climb stairs.
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Alwyn M - Feb 2024
Overall rating
Waiting for deposit.
Joanne C - Jan 2024
Overall rating
Regret booking this accommodation.
Kristina N - Feb 2024
Overall rating
Dissatisfied.
Leon D - Jun 2024
Overall rating
Very poor place to stay.
Read moreDynasty Forest Sandown Accommodation 's response
Good day,
Your review is exaggerated regarding the state of our room. We would never check in guests into a room that could potentially be a fire hazard or any form of safety risk.
Upon check-in, you only need to sign a single guest information document, not multiple forms as stated, and we require your ID or driver's license, which is standard procedure.
Our gate was fixed on the same day you checked out.
Michael N - Oct 2023
Overall rating
Had a fantastic stay.
Dynasty Forest Sandown Accommodation 's response
Thank you. I hope to see you soon.
Lucy Zhu
Marjhan D - Nov 2023
Overall rating
Lekker maar bitter warm.
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Nice but bitter hot.
It was a beautiful place. Only very bad our room did not have air conditioning. We slept very little.
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Dynasty Forest Sandown Accommodation 's response
Good day,
Thank you for your review.
We hope to see you in the future again.
Best regards,
Dynasty Property Group
Louis V - Oct 2023
Overall rating
Everything you need and comfortable.
Dynasty Forest Sandown Accommodation 's response
Good day,
Thank you for your review.
We hope to see you in the future again.
Best regards,
Dynasty Property Group
Nandipha J - Nov 2023
Overall rating
I enjoyed my stay.
Dynasty Forest Sandown Accommodation 's response
Thanks you stay. Help see you soon
Steronie L - Jul 2022
Overall rating
Goeie waarde vir geld. Vriendelike atmosfeer.
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Good value for money. Friendly atmosphere.
Everyone was very friendly and helpful. Rooms were equipped with everything you would need and very modern. Very good value for money.
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Brunisha B - May 2022
Overall rating
Baie rustig.
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Very calm.
It was very nice there I just had a problem with the bed you can only cough then it makes noise. I think it's time for a new one, but above all it was very nice.
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Dynasty Forest Sandown Accommodation 's response
Good day Brunisha,
Thank you very much for your views and comments as these will allow us as establishment to improve and maintain our services.
We confirm that the bed issue is going to be dealt with, with no time as we want our guest to feel comfortable.
Looking forward hosting you at our establishment.
Best regards,
Blessing
Phelokazi G - Oct 2022
Overall rating
The stay was okay. The place was reasonably quiet. All facilities that were on the ad were there.
Johann W - May 2022
Overall rating
Dit is raserig met mense wat permanent daar bly. Klank weergalm baie en mens kan mense oorkant jou hoor selfs met vensters toe.
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It is noisy with people staying there permanently. Sound reverberates a lot and you can hear people across from you even with the windows closed.
Location is good for business in and around Sandton area. Safe and clean.
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Karabo M - Apr 2022
Overall rating
Beautiful place but poor service.
Dynasty Forest Sandown Accommodation 's response
Good day Karabo,
Thank you very much for your views and comments as these will allow us as establishment to improve our services.
Regarding DStv in the hotel rooms depending on the room booked, we do offer DStv in specific rooms such Luxury room, Executive room, Penthouse and the Apartments. In the Bachelor, Standard and Economy we offer Openview.
Regarding gate operation, we have managed to speak with the security guys to be quick and efficient when opening the gate for the guest and we confirm that everything is working in good order.
Looking forward hosting you again.
Best regards,
Reservation Team
Estelle C - Feb 2022
Overall rating
Disappointing stay at Forest Sandown.
Dynasty Forest Sandown Accommodation 's response
Thank you very much for the views and comments we really value them, as they you enable us to improve and maintain our services. Kindly be advised that we have looked in all the areas that wasn't pleasant and managed to fix all the problem. Everything is in good working conditions now.
Dominique L - Oct 2021
Overall rating
Professioneel en skoon.
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Professional and clean.
Security is excellent and very helpful.
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Ricardo C - Aug 2017
Overall rating
Nice!
Dynasty Forest Sandown Accommodation 's response
Dear Bongani,
Thank you for your review, it truly motivates us to do better. Hope to see you next time when you are coming to Sandton.
Have a nice day!
Kind regards,
Nancy
Babsie B - Oct 2017
Overall rating
Excellent stay.
Dynasty Forest Sandown Accommodation 's response
Good day,
Thank you for your review and comment.
The room was not ready while you came during mid morning, as our normal check in time is 14:00.
In the future if you wish to come earlier, please let us know in advance and we will try to clean your room first, depending on availability.
Kind regards,
Nancy
Yoliswa S - Dec 2017
Overall rating
Terrible customer service.
Dynasty Forest Sandown Accommodation 's response
Good day Yoliswa,
The executive 2 bedrooms apartment that we upgraded you to is 268 square meter large, so we need to check everything before you check out to ensure everything is in order. We could not check you in before the security deposit was paid. After you arrived and paid the security deposit, you were checked in within 2 minutes. The reason that we took half an hour is that your phones, chargers, bags and personal belongings were still in both bedrooms, and there were goods in the kitchen cupboards. If we did not check thoroughly upon your check out, you could have left these items behind. We had to bring these items to you in our reception one by one upon discovery.
Have a nice day!
Kind regards
Nancy
Natasha J - Aug 2017
Overall rating
Sal hul nie aanbeveel nie.
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Would not recommend them.
Couldn't sleep at all. Light from portal shines into room and lots of noise until 11 o'clock at night. Room very small. Reception service was unprofessional.
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Jacques H - Oct 2017
Overall rating
Klein en basies.
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Small and basic.
Very small and basic with no DStv.
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Dynasty Forest Sandown Accommodation 's response
Thank you very much for the views and comments and this will allow us the improve and maintain our services.
Ryno D - Oct 2017
Overall rating
Geen waarde vir geld.
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No value for money.
Rooms are small. Breakfast is only served from 8 to 10. Have to drive for 6 hours to be at work. Certain rooms don't even have DStv. I had to upgrade to another room and there were only selected channels. Shower head is okay if you are 1.6 m tall. Very low! Parking was a problem. Will never stay there again. 0 out of 5. Very poor, looks fantastic on website. But not worth it. For R400 a night less I can find much better places.
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Tshepo M - Jul 2016
Overall rating
I want to come again for my anniversary.
Dynasty Forest Sandown Accommodation 's response
Good day,
Thank you very much for your comments, this will help us improve our service and maintenance. We really appreciate all your view, suggestions and opinion. Looking forward to see you again.
Have a wonderful day.
Gerrit D - Jul 2015
Overall rating
Wonderlik.
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Wonderful.
Excellent location with friendly service and clean facilities. Will stay there again.
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Niki V - Oct 2015
Overall rating
Gerieflik.
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Comfortable.
The place was very neat. We felt very safe.
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Dynasty Forest Sandown Accommodation 's response
Good day Thank you very much for your comments, this will help us improve our service and maintenance. We really appreciate all your view, suggestions and opinion. Looking forward to see you again. Have a wonderful day.
Andre V - Aug 2015
Overall rating
Ons sal nie weer van die plek gebruik maak nie.
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We will not use the place again.
The room was neat, but very stuffy with no air conditioning or fan. We slept uncomfortably. The stairs to the room are small spiral stairs that you struggle to carry your luggage down.
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Dynasty Forest Sandown Accommodation 's response
Good day Thank you very much for your comments, this will help us to improve our service and maintenance. We really appreciate all your view, suggestions and opinion. We promise that next time you visit everything will be in order. Regarding the Bachelor room with no window, we advertised as is, at a cheaper rate to be able to accommodates everyone. We also have Porters to assist all our guest to carry their bags on the staircase and give directions. Looking forward to see you again. Have a wonderful day.
Gerhardus H - Jul 2014
Overall rating
Net een nag oorgeslaap.
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Only stayed one night.
See the stars below.
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- Capacity: 32 people
- All ages welcome
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 19 West Brooke Drive, Sandown, Sandton, 2031, Gauteng