The Main Chalet @ Eagle Falls Country Lodge & Adventure
Review Summary
Carol C - Jul 2024
Overall rating
Wonderlike wegbreek plek.
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Wonderful getaway place.
Beautiful place and we had a great stay.
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Goeiedag Carol
Baie dankie dat jy die tyd geneem het om jou gedagtes oor Eagle Falls te deel. Ons waardeer dit, en hoop om jou weer in die nie te lank van nou af toekoms weer hier te kan ontvang.
Groete
Anina
Anja A - May 2024
Overall rating
We will keep coming back!
The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Thank you Anja, not only for coming back and spoiling us with your presence, but also for taking the time to put your thoughts onto "paper". Much appreciated, and looking forward to the next visit.
Regards,
Anina
Anja A - Mar 2024
Overall rating
A pet-friendly hidden gem!
Read moreThe Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Hi Anja
Always a huge pleasure to host someone like yourself and your lovely four-legged furry family members. Looking forward to seeing you again soon.
Regards
Anina
Joané L - Sep 2023
Overall rating
Oase in die Langkloof.
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Oasis in the Langkloof.
Comfortable accommodation with beautiful views of the mountains and walking distance to a large waterfall.
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James G - Aug 2023
Overall rating
Overnight stay on a business trip.
The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Good day James, thank you for choosing Eagle Falls for your overnight stay and we are so happy you enjoyed your stay. Hope to see you again soon.
Kind regards. Riaan and Barbara
Hendrik P - Aug 2023
Overall rating
Ongelooflike pragtige plek. Met ons aankom het 'n "welcoming party" van drie lewenslustige en baie vriendelike Jack Russels ons kom haal by die voertuig. Hulle het sommer die nag by ons geslaap ook. Dit was een van ons beste uitbly-ervarings. Ons sal dit beslis weer wil doen met die res van ons familie.
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Unbelievably beautiful place. When we arrived, a "welcoming party" of three lively and very friendly Jack Russels came to collect us from the vehicle. They just slept the night with us too. It was one of our best staycation experiences. We would definitely want to do it again with the rest of our family.
Beautiful place hidden between the mountains with the sounds of waterfalls in your ears as you relax. Very safe. A paradise for the three Jack Russels.
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Good Day Henk, Thank you for an awesome review. Eagle falls look forward to see you and your family in the near future. have an awesome day. Kind Regards Barbara & Riaan Lodge manager
Belinda V - Jun 2023
Overall rating
'n Heerlike wegbreek.
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A wonderful getaway.
Everything was clean and tidy. Michael goes out of his way to make sure you are comfortable. Thank you that we could once again recharge our batteries with you.
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Belinda V - Jan 2023
Overall rating
'n Stukkie hemel.
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A piece of heaven.
From the moment we landed at Eagle Falls we were warmly welcomed by Michael and his team and immediately felt at home. The main chalet has a beautiful view of the pools and the waterfall. Everything is clean and tidy. Even with load shedding provision has been made for emergency lights. We will definitely visit again and bring quite a few friends.
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Sean H - Dec 2023
Overall rating
Picturesque cabin on mountainslope for those looking for rest and relaxation!
Read moreAnonymous Guest - Apr 2023
Overall rating
Dirty, everything broken, nothing available on website.
Cottages are very dirty - one does not want to use the shower. The bathroom mat was very dirty. The arrangements on stoep (above a very high precipice) are about to fall down and take you with it. Windows falling out of frames, floor tiles in bathroom broken. None of the activities listed on the website were available - our main reason for going with young children. The place has incredible potential and if only it is clean one can excuse the other shortcomings.
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Jan D - Oct 2022
Overall rating
Lekker bene in die lug met koue bier en lekker braai. Na 7 ure op MTB was die bier baie koud.
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Nice legs in the air with cold beer and nice barbecue. After 7 hours on MTB the beer was very cold.
Reception by Renaldo was very friendly, he helped us with every demand. The wood for the fire was dry.
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Rubin P - Jan 2022
Overall rating
Awesome.
Sané T - Jan 2022
Overall rating
Truly off the grid.
Read moreRonel S - Dec 2022
Overall rating
Salig, vreedsaam en natuurskoon.
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Blissful, peaceful and scenic.
Very safe, in nature, without any city noise. Surrounded by mountains, trees and birds!
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Dankie vir jou positiewe terugvoering
Groete
Michael
Maggie D - Sep 2021
Overall rating
Stil en rustig.
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Quiet and peaceful.
Bathrooms need urgent attention.
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Baie dankie vir u terugvoering.
Ons is besig om aandag aan alle badkamers te gee.
Hoop om u weer te sien.
Mike A - Dec 2020
Overall rating
A real gem of a place.
Db C - Apr 2019
Overall rating
Lekker rustige plaas atmosfeer.
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Nice and peaceful farm atmosphere.
Unfortunately, we only stayed one night which was too short. Will stay longer next time.
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Marilyn R - Apr 2019
Overall rating
Fantasmagories.
The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Baie dankie Marilyn.
Dit was heerlik om, julle te ontvang.
Kom gerus weer, en bring julle vriende en familie saam.
Vriendelike Groete
Hannes D - Oct 2019
Overall rating
Asemrowend mooie natuur.
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Breathtakingly beautiful nature.
The reception was warm and the accommodation is located in the most beautiful environment where you are secluded between mountains and streams.
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Elmarie S - Mar 2019
Overall rating
Lovely location, quiet and neat.
Robert S - Dec 2019
Overall rating
Breathtaking views, fantastic tranquil location and friendly helpful staff.
The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Robert, thank you very much. We appreciate your lovely review and are pleased that you enjoyed your stay. We hope to see you back soon.
Denise P - Mar 2019
Overall rating
Beautiful, but overpriced.
Read moreLiezel V - Apr 2019
Overall rating
Asemrowende uitsig, maar dis omtrent dit!
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Breathtaking view, but that's about it!
Sub-standard facilities - chips in the crockery, worn-out kitchen cupboards, mold in the shower, old bedding and furniture. And on top of it all you get 1-ply toilet paper!
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Karel O - Dec 2019
Overall rating
Baie ongelukkig.
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Very unfortunate.
It was our first holiday, we decided to camp there for 4 days for Christmas. Because they market like that and have all the activities there on their site, but it wasn't like that, it was said there was a swimming pool, horse riding, abseiling, quad bikes, nothing there. I asked the owner when he didn't do it anymore, I was very upset, when I asked about the pool he said he was swimming in Berg's Dam, but on the website they say there is a pool. There is only WiFi at the bar, not at the campsite. No horses and things and the dirt road is really not nice to drive with your car, there were also signs like they were driving from all activities but it's not like that. I am very unhappy that I only stayed there one night out of 3 nights that we paid for. Until today the owner or management has not contacted us about our issues, probably because we are not as important as other guests staying at the lodge, but I am unhappy because it would be first camp, and all the money we spend to buy things Very very disappointed, why are they advertising stuff they don't do?
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Goeie dag Karel,
Dankie vir jou resensie. Ek is jammer jy het nie jou verblyf by ons geniet nie en ek wil vir jou n langnaweek kampering gratis aanbied vir jou ongerief. In verband met die abseiling moet dit ongelukkig vooraf gereel word, omdat ons mense van Oudtshoorn kry om dit aan te bied. Ek wens jy het vooraf met my gepraat hieroor, maar julle was vroeg die volgende oggend al klaar weg.
Groete
Michael
Otto B - Dec 2018
Overall rating
Ou eenhede in pragtige natuuromgewing.
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Old units in beautiful natural surroundings.
Very friendly and hospitable reception with pleasant bar and comfortable restaurant. Most beautiful surroundings with lovely walking trails. Units are quite old but comfortable, breakables could be refurbished.
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Monique D - Feb 2018
Overall rating
Rus vir die siel!
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Rest for the soul!
The service, the view and the accommodation were all fantastic! Just not sure how clean the place was, there was a bowl of old meat in the fridge when we got there, bedding had a few marks on it and there was no toilet paper, but it's a fantastic break and I will definitely go again.
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Werner V - Apr 2018
Overall rating
Kamers te naby ander kamers, wou alleen wees.
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Rooms too close to other rooms, wanted to be alone.
Nice area but rooms too close to each other. The restaurant is more of a bar and doesn't create a friendly atmosphere, it's more of a sports bar type of place.
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Laurika S - Jan 2017
Overall rating
Rus vir die siel, terug na die natuur met ongelooflike gasvryheid.
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Rest for the soul, back in nature with unbelievable hospitality.
Unbelievable! Most beautiful place ever, delicious food, will definitely go again.
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Elsie E - Dec 2017
Overall rating
Basiese oornagfasiliteite met asemrowende uitsig op bergreekse en waterval.
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Basic overnight facilities with breathtaking views of mountain ranges and waterfall.
The cottages are already quite old and it looks like basic maintenance has not been done for a long time, for example kitchen faucet that does not want to turn completely, shower faucet has come completely loose. Furthermore, our view was fantastic and we did sleep well.
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Rickey H - Dec 2017
Overall rating
Fantastiese ligging, akkommodasie kort aandag.
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Fantastic location, accommodation needs attention.
Eagle Falls' location is fantastic - and the no cell phone reception makes for good disconnection from the outside world. You literally become a part of nature at Eagle Falls. We (4 adults and 1 child) had to change our booking dates at short notice, but were immediately met by Michael. The "cabin" we were assigned was an absolute disappointment. The unit does not have 2 bedrooms, but rather 1 bedroom with 2 single beds that filled the entire living area. A door from the bedroom leads straight into the bar and is locked from inside the bar. Furthermore, the door is not completely full - the music from the bar is louder in the bedroom than in the bar next door. Despite many requests one night to turn the TV down because of a sleeping 2 year old in the room, we were only told it would be done in a little while. That stretch took a few hours to set in. A wall box is right in front of the sink - so you have to stand by the drying area to wash dishes. Furthermore, the door racks of the fridge were gone, the freezer had no partition and the fridge door was held in place with a piece of wire. The unit may be suitable for a parent couple with a child/ers, but not for 2 adult couples with a child as our booking was made. There is also little privacy at the cabins - when you sit on your porch or have a barbecue, your neighbor is a few steps away from you. No partition/privacy between the cabins. However, the hospitality at Eagle Falls is top notch and the meals we ordered from the kitchen were delicious! Will definitely visit Eagle Falls again, but will stay overnight at the chalets rather than the cabins. (Note, we were never told that changing the dates would cause a problem or result in a sub-standard cabin).
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Lennox D - Apr 2015
Overall rating
Absolutely breathtaking.
Carel K - Jan 2015
Overall rating
Kampeer vir een nag se verblyf.
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Camping for one night's stay.
At late notice, we got accommodation in a camping ground through excellent service from Leckeslaap over the internet. Reception was very friendly and helpful. Owner personally pointed out campsite for us. Amenities are decent and spotless. Very nice grass and trees in the campsite. Amazing view and many activities to do. We felt very welcome in the informal and well-run resort. The self help reception was great.
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The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Beste Carel,
Baie dankie vir die terugvoer, ons hoop om u weer hier te sien!
Groete,
Sancheo
Karl V - Mar 2015
Overall rating
Baie aangenaam.
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Very pleasant.
It really is a special place.
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Thelma M - Apr 2015
Overall rating
It was an absolute disaster.
The Main Chalet @ Eagle Falls Country Lodge & Adventure 's response
Dear Thelma,
I am truly appalled to hear of your experience, but we have now appointed new management and have been assured that these forms of mistakes are not likely to happen soon.
As a gesture of apology, please do contact us to redeem your free weekend with us.
Kind regards,
Sancheo
Arina H - Dec 2014
Overall rating
Nie waarde vir geld nie.
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Not value for money.
Very nice area in mountains. Road is not pretty. We drive a Kia Sportage and struggled on dirt roads. Need a 4x4 preferably. Especially if you want to go to the ponds for fishing, could not go there by car. Our accommodation was dirty, it was definitely not cleaned. Previous people who stayed there still had their food in the microwave, and the reason is probably because the microwave didn't work at all. Hanging cabinet door fell off when we opened it, the room is very small. There is only 1 room with kitchen, bedroom and a TV. Not worth the money at all.
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Suzette B - Dec 2013
Overall rating
Onbeskryflik mooi!
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Indescribably beautiful!
Michael is so hospitable, the food is delicious, and the view is breathtaking. We will definitely come again!
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Mike M - Jan 2013
Overall rating
Very hospitable, plenty of activities.
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: Ruigtenfontein Farm, Eagle Falls Country Lodge, 40 km outside Uniondale, 6460, Western Cape