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Echo Garden Guesthouse

9 reviews
Guest House

Review Summary

3.6 out of 5from 9 reviews for Echo Garden Guesthouse
Cleanliness
3.6/5
Service
3.7/5
Location
3.7/5
Safety
3.9/5
Value for money
3.1/5
Marius W - Aug 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Marius W
Individual traveller

The place was neat and tidy. Thank you.

It was fine. Thank you.

Echo Garden Guesthouse 's response

Dear Marius, thank you so much for taking the time to review your stay! We're thrilled to hear that you found the place neat and tidy - we strive to provide a comfortable and clean environment for all our guests. We're grateful for your feedback and appreciate the 4.4-star rating. We'll keep working hard to ensure that all our guests have a wonderful experience. Thank you again for choosing Echo Garden Guesthouse, and we hope to welcome you back soon!

Echo Garden Guesthouse
Suzette H - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Suzette H
Individual traveller

Rustig en aangenaam.

Dit was baie lekker. The receptionist at Echo Garden Guesthouse is a very pleasant lady. She went out of her way to make me feel welcome. Ek sal weer inboek daar as ek Rustenburg toe moet gaan. Baie dankie.

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Quiet and pleasant.

It was very nice. The receptionist at Echo Garden Guesthouse is a very pleasant lady. She went out of her way to make me feel welcome. I will check in there again if I have to go to Rustenburg. Thank you very much.

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Echo Garden Guesthouse 's response

Dear Suzette, thank you so much for your kind words about your stay at Echo Garden Guesthouse! We're thrilled to hear that our receptionist made you feel welcome and went the extra mile to ensure your comfort. We're grateful for your feedback and appreciate your rating. We'll keep working hard to improve and provide an even better experience for our guests. We're looking forward to welcoming you back when you next visit Rustenburg. Baie dankie for choosing Echo Garden Guesthouse!

Echo Garden Guesthouse
Tshidiso T - Mar 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Tshidiso T
With partner

Dissatisfied

Upon paying the full amount, they referred us to an alternative accommodation, which was not the standard we signed up for and it seems they are used to referring guests there. The staff were not expecting us, were rude and not welcoming, and treated us with no respect. They didn't explain anything nor show us the premises, therefore we didn't know where the facilities were and had to drive out for all our meals. The suite that was allocated to us was stuffy, and we had little to no privacy. Definitely not book with Eco Gardens, nor would I recommend it.

Echo Garden Guesthouse 's response

Dear Tshidiso,
Thank you for the review.
Please note that all our guests had to be moved to the partnered hotel due to the unforeseen emergency maintenance that had to be made at Echo Garden Guesthouse. Apologies that you were not able to experience our guesthouse.
We do hope that you will book us in the future, we assure you the best service at all times and will ensure we do a follow-up with the hotel as we always get the best feedback in general.
Warm travel regards,
Tumi Jonas,
Echo Garden Guesthouse

Echo Garden Guesthouse
Lau-ann B - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lau-ann B

Baie aangenaam.

Baie dankie vir die vriendelike diens en netjiese kamer. Al wat wel 'n probleem was, was dat die bad se "jets" nie gewerk het nie. En dit was nogal iets waarna ek baie uitgesien het. Maar verder was alles perfek!

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Very pleasant.

Thank you very much for the friendly service and tidy room. All that was a problem was that the tub's "jets" didn't work. And that was quite something I was really looking forward to. But everything else was perfect!

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Cornelis D - Sep 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Cornelis D
On business

Het oornagverblyf benodig voor belangrike vergadering.

Die oornag was nie in lyn met die prysklas nie. My kollega se slaap is versteur deurdat die gas in die kamer langsaan tot 12 uur middernag luidkeels op haar selfoon (speaker aan) gepraat het. Dat ontbyt nie ingesluit is nie, is weggesteek op die advertensie. Dit behoort duideliker gestel te word. Die yskas (wat leeg was) het my nagrus versteur met aan- en afskakel deur die nag. Daar was 'n hond in die erf langsaan wat van tyd tot tyd deur die nag geblaf het. Die ontbyt was 'n "vat wat jy kry" bord wat klaar voorberei was en staan en koud word het toe ek 10 minute voor die afgesproke tyd in die lokaal gekom het. Die WiFi se sein is te swak om in die buitekamer bruikbaar te wees. Opsomming - vir die prysklas verwag 'n mens beter verblyf as wat ons gevind het.

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Needed overnight accommodation before important meeting.

The overnight stay was not in line with the price range. My colleague's sleep was disturbed by the guest in the next room talking loudly on her mobile phone (speaker on) until 12 midnight. That breakfast is not included is hidden on the ad. This should be stated more clearly. The fridge (which was empty) disturbed my night's sleep by switching on and off throughout the night. There was a dog in the yard next door that barked from time to time throughout the night. The breakfast was a "take what you get" plate that was already prepared and was standing and getting cold when I entered the venue 10 minutes before the appointed time. The WiFi's signal is too weak to be usable in the outdoor room. Summary - for the price range one would expect better accommodation than we found.

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Hannes D - Nov 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Hannes D
Individual traveller

Ongemaklik.

Warm gewerk, na 'n warm dag daar aangekom net om te vind die lugreëling werk nie. Sonder lugdeurvloei in die kleinerige kamer en sonder lugreëling was dit 'n ongemaklike nag met die waaier wat verskaf is 'n skrale troos. Geen bottel met koue water of ysblokkies in die yskas soos mens by ander plekke kry nie. Het my leë tas op die kas bo die yskas gesit. Toe ek dit afhaal kom daar 'n vlaag opgehoopte stof daarmee saam!

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Uncomfortable.

Worked hot, got there after a hot day only to find the air conditioning not working. With no air flow in the tiny room and no air conditioning it was an uncomfortable night with the fan provided a scant comfort. No bottle of cold water or ice cubes in the fridge like you get at other places. Put my empty suitcase on the cupboard above the fridge. When I took it off a flurry of accumulated dust came with it!

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Petro B - Aug 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
1/5
Petro B

Teleurgesteld.

Ander gaste tot 02:00 in 'n kamer met 'n oop deur lawaai. Daarna steeds aan deure geklop en lawaai. Ook het gaste in die nag by ons kamervenster gestaan en rook. Die toiletsitplek is stukkend.

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Disappointed.

Other guests until 02:00 in a room with an open door noise. After that, still knocking on doors and making noise. Also, guests stood by our bedroom window at night and smoked. The toilet seat is broken.

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Iwald N - Oct 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Iwald N
Family with teenagers

Okay.

Enjoyed the stay place, was fine.

Melissa M - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melissa M
With partner

Gemakliker, rustige verblyf en uitstekende gasvryheid.

Baie vriendelike personeel en het mooi na ons omgesien.

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Comfortable, quiet accommodation and excellent hospitality.

Very friendly staff and they looked well after us.

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Echo Garden Guesthouse 's response

Dear Melissa,

Thank you for choosing Echo Garden Guesthouse.
We are happy your stay with us delightful.
We look forward to seeing again in near future.

Baie Dankie

Tumi
Echo Garden Guesthouse

Echo Garden Guesthouse
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From
From R 964
per night, for 2 ppl
9 reviews
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From
R 964
per night, for 2 ppl
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  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 47 Safari Avenue, Safari Gardens, Rustenburg, 0299, North West
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5f95c17e9e369b64f21fd6b7b69335b0388f603d9e8e2bef7e451f75d0ab7a8c385266218ae30327e02730949559e590bf0a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R964 per night, for 2 ppl 9 5 1 4 47 Safari Avenue Safari Gardens 0299 North West 021 201 8900 14:00-19:00 10:00 -25.696917 27.220305