Eden of Africa Guest Lodge
Review Summary
Reihaanah D - Jan 2024
Overall rating
Beautiful and value for your money.
Nikki E - Jan 2023
Overall rating
Baie welkom laat voel, baie gasvry. Dankie!
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Made to feel very welcome, very hospitable. Thank you!
Good service and hospitality from booste racks!
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Dean B - Jan 2023
Overall rating
Lekker gemaklik.
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Nice and comfortable.
Some of the best service I have ever received from a guest house. Very professional and at the same time you feel at home.
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Elzette A - Jan 2021
Overall rating
Fantasties!
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Fantastic!
Mariane was warm and hospitable and spared no effort to make us feel at home! We are terribly spoiled with the most delicious meals! Great service!
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Louise P - Nov 2021
Overall rating
Vriendelike professionele en pragtige netjies ruim verblyf.
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Friendly professional and beautiful neat spacious accommodation.
Everything I need man. 100% recommend to other guests. Mariane and her team are friendly people and make us feel very comfortable. Excellent service, food is excellent, rooms are cleaned very nicely. They offer everything one needs. I will book and stay with them again and again and recommend them with an open and honest mind to anyone interested.
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Anonymous Guest - Jan 2020
Overall rating
I will not book with eden or africa again.
If your breakfast is until 10:00 then serve it until 10:00 you don't invite all your friends to a guest house and play mesque until 3 o'clock in the morning. I know it was old years but it's still a guest house..
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Drienie V - Jan 2018
Overall rating
Heerlik.
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Delicious.
Pleasantly pleased. Professional hostess. Run the extra mine for her guests.
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Michelle G - Jan 2017
Overall rating
Baie gerieflik.
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Very comfortable.
LekkeSlaap is perfect, professional and proactive.
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Leon S - Dec 2016
Overall rating
Experienced serenity, with kindness and felt welcome.
Morne D - Mar 2016
Overall rating
Verblyf was fantasties.
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Stay was fantastic.
Many thanks to LekkeSlaap for making it possible for a fantastic holiday.
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Rehet T - Nov 2015
Overall rating
Baie gasvry.
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Very hospitable.
Would have liked a kettle in my room but the hospitality and cleanliness definitely made up for it. The excellent breakfast every morning was a winner.
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Helouise B - Dec 2015
Overall rating
Very poor client service.
Read moreEden of Africa Guest Lodge 's response
Good day Helouise,
Thank you for your feedback.
The room does have Wi-Fi, and does contain a hairdryer. All rooms have signage to explain the times of when breakfast is served and laundry facilities. Of course some clients do sleep in late and providing they are not too late passed 9am we be pleased to still serve breakfast.When you were having breakfast in the morning, you were asked if everything was ok in the room, your response was "Yes, only the TV does not play". Our reply was that once the room was vacant we will look into the matter.
We agree the TV was defective therefore we upgraded your room, free of charge.
After breakfast you went back into the room, just before you were leaving to go out for the day, you reported that the toilet was blocked. My reply to you was that we have never had a problem but we will deal with the blockage and see what the cause was. The toilet was blocked due to too much toilet paper being used and put in the toilet. This blockage was dealt with as soon as it was bought to our attention. On your return we explained what caused the blockage and asked that you do not to put too much toilet paper in the toilet.
As much as we tried to accommodate you and make your stay pleasant, you decided on your own to vacate the premises and find accommodation elsewhere without giving us the full opportunity to rectify the problems you were experiencing; as you have detailed here more issues than at the guest house. We did send you an email on the following Monday to ask what the issues were, to which we received no reply apart from this one.
Elsa H - Jan 2015
Overall rating
Nooit weer nie. Dit was koud en onpersoonlik.
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Never again. It was cold and impersonal.
On arrival we were impressed but it didn't stay that way. Air conditioning was turned off twice while we were in the room. We never once received coffee or tea in our room, only a box with sugar in it. One morning ordered breakfast and waited 20 minutes and staff just disappeared and no one apologized. Breakfast took a very long time to be served. We had our clothes washed and had to keep asking for it and we still had to pay in full even though they stained my husband's golf pants. Parking is also a problem. It was a cold atmosphere and we felt very unwelcome. We were not asked if we slept well or if everything was still okay. We did not enjoy the stay it was cold and we felt like students in a boarding house. Impersonal over.
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Jaco D - Jan 2014
Overall rating
Baie netjiese en skoon omgewing, uitstekende personeel.
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Very neat and clean environment, excellent staff.
Very pleasant stay. A fan or air conditioner will be a big plus for the room, as well as more TV channels. Breakfast every morning was excellent. Overall we had a lovely stay and were well looked after.
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Ilze M - Apr 2014
Overall rating
Great!
Christelle D - May 2014
Overall rating
Aangename mense en plek. Ons het lekker gebly.
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Pleasant people and place. We had a nice stay.
Please see the stars.
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Ronel V - Jul 2014
Overall rating
Ons was tevrede.
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We were satisfied.
Very friendly reception!
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Jacoba L - Mar 2013
Overall rating
Wow!
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Wow!
It was absolutely wow!!!
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Mark C - Mar 2013
Overall rating
Altogether an enjoyable experience.
Louwrence E - Aug 2013
Overall rating
Marianne was wonderlik, behulpsaam en baie vriendelik.
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Marianne was wonderful, helpful and very friendly.
Unfortunately, there were repairs done to the room that were not yet finished. This was beyond the control of the guest house, but the alternative arrangements were more than adequate. Thank you.
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- Capacity: 12 people
- No children under 10
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Check-in: 13:00 to 23:00
Check-out: 11:00 - Address: 46 Mostert Road, Melkbosstrand, 7341, Western Cape