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Elephant Walk Guesthouse and Backpackers

Review Summary

4 out of 5from 87 reviews for Elephant Walk Guesthouse and Backpackers
Cleanliness
3.8/5
Service
3.9/5
Location
4.3/5
Safety
4.1/5
Value for money
3.8/5
Jos N - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jos N
With partner

2km van Phalaborwa gate Krugerpark.

Goed verzorgde blyplek. Veilig.

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2km from Phalaborwa gate Kruger park.

Well maintained accommodation. Safe.

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Marlisa S - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marlisa S
Large group

Dit is 'n goeie oornagplek.

Dit was goeie waarde vir die geld. Dis meer vir backpackers as 'n gastehuis. Eienaar was baie hulpvaardig. Klein kindertjies kon lekker rondhardloop en speel.

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It is a good place to stay.

It was good value for money. It's more for backpackers than a guest house. Owner was very helpful. Small children could run around and play.

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Adelle C - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Adelle C
With partner

Backpackers

Goeie opsie vir 'n oornag blyplek. Baie naby aan Kruger Wildtuin se hek. Ons het in 'n kamer gebly. Gemeenskaplike badkamers.

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Backpackers

Good option for an overnight stay. Very close to Kruger Wildlife Park's gate. We stayed in a room. Shared bathrooms.

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George M - Sep 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
George M
With partner

Baie basiese akkommodasie.

Baie basiese akkommodasie, stort is net groot genoeg vir skoliere, maar skoon en netjies en veilig. Lekker naby aan Phalaborwa hek.

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Very basic accommodation.

Very basic accommodation, shower only big enough for scholars, but clean and tidy and safe. Nice close to Phalaborwa gate.

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Anonymous Guest - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
3/5
Anonymous Guest
Individual traveller

Nice but showering and sleeping was exhausting.

The hot water from the shower disappears as you shower. Bed's mattress very uncomfortable. Dive in to the middle of the bed.

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Philippus (phlip) P - Jan 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Philippus (phlip) P
Individual traveller

One night stand.

Komunale stort het nie gordyn. Skoon en veilig.

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One night stand.

Communal shower does not have curtain. Clean and safe.

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Lucinda G - Aug 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Lucinda G
With partner

Nie so lekker nie.

Baie beknop gewees. Bietjie verwaarloos.

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Not so nice.

Been very tight. A little neglected.

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Anonymous Guest - Jun 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
1/5
Anonymous Guest
With partner
Clive G - Aug 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
5/5
Clive G
Individual traveller

Good value for money.

Perfect for a 1x night stay.

Jacqualine V - Nov 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Jacqualine V
Large group

Die bostaande inligting.

Lekker stil en rustig. Daar kan aandag gegee word aan linne en higiëne. Alhoewel die kamer geen rookbordjie gehad het nie, het die kamer erg na rook geruik.

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The above information.

Nice quiet and peaceful. Attention can be paid to linen and hygiene. Although the room had no smoking sign, the room smelled strongly of smoke.

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Louis V - Sep 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Louis V
Individual traveller

Kan verbeter.

Ek was ietwat teleurgestel met my verblyf. 1. Daar is koffie en Cremora, maar geen vars melk nie. Net koffie word verskaf en geen tee nie. Wat van persone wat nie koffie drink nie? 2. Ek het geen noodlig gesien wat gaste moet gebruik tydens beurtkrag nie. 3. Die kamer waarin ek gebly het het 'n deur wat lei na ander kamers/res van die huis. Daar was mense ingewees wat luidrigtig was en tot laat aand deure hard toegeklap het. Dit was regtig steurend. 4. Alhoewel my kamer skoon en netjies was, het die geheel die voorkoms geskep van onnetheid/onversorgdheid. Bietjie meer aandag sou 'n groot verskil maak.

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Can improve.

I was somewhat disappointed with my stay. 1. There is coffee and Cremora, but no fresh milk. Only coffee is provided and no tea. What about non-coffee drinkers? 2. I did not see any emergency light that guests should use during load shedding. 3. The room I stayed in has a door that leads to other rooms/rest of the house. There were people in there who were loud and slammed doors until late at night. It was really disturbing. 4. Although my room was clean and tidy, the whole created the appearance of uncleanliness/negligence. A little more attention would make a big difference.

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Johan A - Aug 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Johan A
With partner

Die plek lyk of hy beter dae geken het.

Die algemene indruk was van swak instandhouding.

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The place looks like it has seen better days.

The general impression was of poor maintenance.

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Santie R - Jul 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Santie R
With partner

Die huisie was nie baie skoon nie.

Die huisie was nie heeltemal skoon nie, die stort was gekraak en nie stewig nie.

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The house was not very clean.

The cottage was not completely clean, the shower was cracked and not sturdy.

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Ansie V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie V
On business

Lekker gebly.

Ons mense het lekker gebly en sal weer daar gaan bly.

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Nice stay.

Our people had a great stay and will stay there again.

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Elephant Walk Guesthouse and Backpackers 's response

Dankie hoop ons sien julle gou

Elephant Walk Guesthouse and Backpackers
Stafford M - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stafford M
On business

Pleasant.

I would recommend this guesthouse for business travelers, great value.

Jakes V - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jakes V
With partner

Nice place.

Close to all businesses.

Ivy T - Sep 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Ivy T
With partner

Slegs vir backpackers.

Het nie verwag om te deel met ander gaste nie, soos ek sê alleenlik vir backpackers.

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Only for backpackers.

Didn't expect to share with other guests, as I say only for backpackers.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
1/5
Anonymous Guest
Family with teenagers

Only for overnight.

Bed was dirty. Walls are dirty. Had no hot water, only in the morning. No glasses.

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Ronel D - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel D
With partner

Peaceful.

Really clean and neat with all the basics one needed.

Elephant Walk Guesthouse and Backpackers 's response

Baie dankie, Ronel.

Elephant Walk Guesthouse and Backpackers
Marius E - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marius E
On business

Alles was reg vir ons aankoms.

Die plek was skoon en ons het lekker gebly vir ons vinnige 2-dag oorslaap.

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Everything was ready for our arrival.

The place was clean and we had a nice stay for our quick 2-day sleepover.

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Pieter O - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pieter O
With partner

Lekker en stil.

Is naby die Krugerwildtuin.

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Nice and quiet.

Is close to the Kruger National Park.

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Stewart C - Nov 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
1/5
Value for money
3/5
Stewart C
Individual traveller

Stayed at Elephant Walk Guesthouse and Backpackers. Fridge wasn't clean.

Fridge had smelly meat in it.

Hercu S - May 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Hercu S
With partner

Glad nie baie skoon of instandgehou nie.

Kamerdeur kon nie sluit van binne. Yskas baie vuil en het gestink. Bedrading by ketel glad nie veilig. Ketel het plofgeluid en vonk gemaak en kon daarna nie water kook. Algehele onderhoud - swak. Algehele netheid - swak. Kamers bekostigbaar. Ek betaal volgende keer eerder 'n bietjie meer vir 'n skoon, netjiese plek wat onderhou word.

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Not very clean or maintained at all.

Room door could not lock from inside. Fridge very dirty and smelled. Wiring at boiler not safe at all. Kettle made explosive noise and spark and then failed to boil water. Overall maintenance - poor. Overall cleanliness - poor. Rooms affordable. Next time I'd rather pay a little more for a clean, tidy, maintained place.

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John C - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
John C
With friends

Dit was baie lekker en kinder vriendelik

Warm water werk met gas hou net gasbottels vol dankie

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It was very nice and child friendly

Hot water works with gas just keep gas bottles full thanks

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie vir julle besoek

Elephant Walk Guesthouse and Backpackers
Hyla S - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hyla S
With friends

Vriendelike diens, netjiese kamers.

Ons het baie ver in gietende rëen gery. Ons het laat weet ons gaan laat wees en hulle was so gasvry en het vir ons gewag. Beslis goeie diens.

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Friendly service, neat rooms.

We drove very far in pouring rain. We let them know we were going to be late and they were so hospitable and waited for us. Definitely good service.

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie Hyla.
Ons is bly ons kon help.

Elephant Walk Guesthouse and Backpackers
Teresa D - Nov 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Teresa D
With friends

Ons het baie lekker gebly.

Dit is skoon, bekostigbaar en teen die Phalaborwa-hek.

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We had a very nice stay.

It is clean, affordable and opposite the Phalaborwa gate.

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Magda F - Oct 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda F
Family with young children

Was baie lekker. Het dit baie geniet.

Het gehou van die ligging en veiligheid. Baie vriendelike mense.

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Was very nice. Enjoyed it a lot.

Loved the location and safety. Very friendly people.

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie

Elephant Walk Guesthouse and Backpackers
Natacha V - Dec 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
3/5
Natacha V
With partner

Dit lyk ongelukkig glad nie soos op die foto's nie. Als is verwaarloos en slordig. Die kamers ruik muf van toestaan en waterdruk is baie swak. As jy nie kan dans nie, kan jy nie nat word nie.

Ek sal nooit weer hulle dienste gebruik of aanbevelings doen nie.

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Unfortunately, it doesn't look like the pictures at all. Als is neglected and untidy. The rooms smell musty and the water pressure is very poor. If you can't dance, you can't get wet.

I will never use or recommend their services again.

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Mfanelo T - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mfanelo T
Family with young children

Warm staff and quick service.

The place is secure and quiet. Staff shares information about places to be visited in the area. Will surely consider visiting again.

Elephant Walk Guesthouse and Backpackers 's response

Good day Mfanelo,

Thank you for your review

Elephant Walk Guesthouse and Backpackers
Roelof V - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Roelof V
With friends

Aangenaam.

Nie aan te beveel vir karavane en boswaens. Slegs klein tente. Kon glad nie kamp waar van ons verwag is nie. In parkeerterrein!

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Pleasant.

Not recommended for caravans and forest wagons. Small tents only. Couldn't camp where we were expected at all. In parking lot!

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Jannie G - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Jannie G
On business

Oulike plek, bekostigbaar.

Het nou 'n tweede keer daar gebly, baie eenvoudig, maar skoon en netjies, sal weer hier bespreek en aanbeveel.

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Cute place.

This is the second time I've stayed here, very simple, but clean and neat. Would stay here again and recommend it.

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie, ek waardeer.

Elephant Walk Guesthouse and Backpackers
Theuns J - Jun 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Theuns J
On business

Fair.

The accommodation is very nicely situated. I shared accommodation on Monday night with 4 very nice friends in the dorm, we respected each other. Tuesday night 3 other guests joined us, they were noisy, they left the place where the TV stand like a pigsty. People do not care to share a bathroom, but the underpants after being washed, was hanged on the shower rail and towel rail, for the whole day? The WiFi was a bonus and was appreciated.

Elephant Walk Guesthouse and Backpackers 's response

Good day Theuns,

Thank you for your review, we hope to see you again

Elephant Walk Guesthouse and Backpackers
Mello K - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Mello K
With partner

Convenient.

Convenient place to stay at.

Elephant Walk Guesthouse and Backpackers 's response

Thank you Mamello.

Elephant Walk Guesthouse and Backpackers
Luce P - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luce P
Individual traveller

Gerieflik.

Uitstekend vir diegene wat minimale fassiliteite benodig, vir 'n vinnige oornagverblyf.

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Comfortable.

Excellent for those requiring minimal facilities, for a quick overnight stay.

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie, kom kuier gerus weer.

Elephant Walk Guesthouse and Backpackers
Heidi M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi M
With partner

Alles wat jy benodig is daar.

Ons was baie vriendelik ontvang en daar is seker gemaak ons is gemaklik.

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Everything you need is there.

We were received very kindly and they made sure we were comfortable.

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Elephant Walk Guesthouse and Backpackers 's response

Ons sien daarna uit om julle weer te sien.

Elephant Walk Guesthouse and Backpackers
Marina H - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marina H
With partner

Heerlik en sal weer daar gaan slaap!

Baie geniet. Vriendelik ontvang, sal verseker aanbeveel en weer gaan indien nodig.

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Lovely and will sleep there again!

Enjoyed a lot. Friendly welcome, would definitely recommend and go again if needed.

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Elephant Walk Guesthouse and Backpackers 's response

Thank you very much for your positive review. This will be passed on to my staff as well, as it is at times very difficult to please every one 100%, and they as much as I do appreciate it.
This I must say, also motivates us to try and maintain standards as high as possible.

Kind regards,
James

Elephant Walk Guesthouse and Backpackers
Clive H - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Clive H
With friends

Waarde vir geld teen 'n bilikke prys.

Sien sterre.

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Value for money at a bargain price.

See stars.

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Basti V - Apr 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Basti V
With partner

Slegs voldoende.

Ons het na donker eers arriveer, was moeg en moes op aankoms eers 'n grappie aanhoor wat ongelukkig nie op die regte ore geval het nie. Die kamer, alhoewel klein, is voldoende vir een nag oornag, stort en badkamer baie klein, maar dien die doel. Die kamer is geleë langs die backpackers en ons was deur die nag gepla deur die rumoer, oop en toe klap van deure en ongewone geraas. Die lugversorger raas so baie dat ons dit na vyf minute moes afsit. Sal nie weer daar gaan bly nie, alhoewel dit 'n goeie "budget" opsie kan wees.

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Only sufficient.

We arrived after dark, were tired and had to listen to a joke on arrival which unfortunately did not fall on the right ears. The room, although small, is sufficient for one night, shower and bathroom very small, but serves the purpose. The room is located next to the backpackers and we were bothered throughout the night by the commotion, doors opening and closing and unusual noise. The air conditioner makes so much noise that we had to turn it off after five minutes. Would not stay there again, although it could be a good "budget" option.

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Elephant Walk Guesthouse and Backpackers 's response

Thank you for your review. I take note of your remarks made concerning the noises you heard, of which I unfortunately was not aware of up and until now. I do have signs that have been in place for years that clearly request all clients staying at Elephant Walk, to keep noise levels down especially after 22:00.
The shower is a standard size shower and unfortunately there is nothing that I can do concerning the size of room, which is a first time being reported as a fault. I can however, have a look at the air-conditioner and attend to it, if need be.
You will recall that after you made it clear to me that you were tired and didn't appreciate the joke I made with you, that I apologised twice for making a joke with you, to both you and your wife. I felt that I had taken action concerning that, and can only once again apologies for that.

Elephant Walk Guesthouse and Backpackers
Ishmael R - Dec 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Ishmael R
Family with young children

Still using outdated facilities.

I think the whole house needs a serious upgrade because it was very hot. Communal kitchen is not a good idea. Let them use air-conditioner instead of fans.

Elephant Walk Guesthouse and Backpackers 's response

Thank you for your comments, we are presently busy with a lot of upgrades to our guesthouse and these comments assist us in prioritising the most important ones.

Elephant Walk Guesthouse and Backpackers
Derwin S - Oct 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Derwin S
With partner

Very poor.

Elephant Walk Guesthouse had no idea that we had a booking. We had to pay an extra R375 for the room as they had new owners.

Elephant Walk Guesthouse and Backpackers 's response

Good day,
We are new owners, however, we did have your booking, you requested an upgrade of room and that was what the extra R375 was for.
We do hope that you will come and visit us again

Elephant Walk Guesthouse and Backpackers
Charl M - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charl M
Family with young children

Waarde vir geld.

Was baie skoon en aangenaam, ons het geen klagtes.

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Value for money.

Very clean and nice, we have no complaints.

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Elephant Walk Guesthouse and Backpackers 's response

Baie dankie en ek moet by voeg dit is altyd lekker om sulke oulike mense te huisves. Mag dit vir julle 'n mooi 2017 wees.

Groete
James Clulow

Elephant Walk Guesthouse and Backpackers
Irinka S - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Irinka S
Individual traveller

Rustige en eenvoudige plekkie om by te bly.

Daar is toegang tot 'n gemeenskaplike kombuis om jou eie kos te maak en 'n braai-area beskikbaar gewees. Ek sal aanbeveel om eerder vir die gastekamer opsie te gaan indien jy deurgaan.

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Quiet and simple place to stay.

There is access to a communal kitchen to make your own food and a braai area was available. I would recommend going for the guest room option instead if you are passing through.

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Elephant Walk Guesthouse and Backpackers 's response

Thank you for your review, and I agree if you want a little more luxury than the Backpacker room options(budget), It is advised to try the en-suite units costing a little more.

Elephant Walk Guesthouse and Backpackers
Nolizwe M - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Nolizwe M
With partner

Perfectly placed with great vibes.

Awesome place at a very reasonable price.

Elephant Walk Guesthouse and Backpackers 's response

Dear Noli,

Thank you for your review. We welcome any review that can assist us to either maintain a good standard or improve on something that might need attention.

Kind regards,
James Clulow

Elephant Walk Guesthouse and Backpackers
Theuns B - Sep 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Theuns B
With partner

Skoon, netjiese verblyf in rustige area en ideaal geleë vir besoek aan nasionale park.

Hierdie was ons tweede verblyf by Elephant Walk en soos voorheen is ons vriendelik ontvang. Die eienaar het ons baie goed geakkommodeer toe ons op die nippertjie ekstra verblyf vir twee addisionele persone verlang het. Die verblyfplek self is netjies en ontbreek glad nie aan die basiese benodighede nie. Die kamers is basies maar skoon en voldoen 100% aan die behoefte om kop neer te lê na 'n lang dag. Parkering vir voertuie is verlig en veilig en die hek na die perseel word saans gesluit. Die bedrag wat per persoon gevra word per nag is bekostigbaar en solank dit in daardie omgewing bly sal ons altyd weer ons besprekings hier doen.

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Clean, tidy accommodation in a quiet area and ideally located for visiting the national park.

This was our second stay at Elephant Walk and as before we were warmly received. The owner accommodated us very well when we requested extra accommodation for two additional persons at the last minute. The accommodation itself is neat and does not lack the basic necessities at all. The rooms are basic but clean and meet 100% the need to lay down after a long day. Parking for vehicles is lighted and safe and the gate to the site is locked at night. The amount asked per person per night is affordable and as long as it stays in that range we will always make our reservations here again.

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Elephant Walk Guesthouse and Backpackers 's response

Thank you for the review as it motivates both myself and my staff to try our best as far as possible.

Elephant Walk Guesthouse and Backpackers
Nicole Y - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Nicole Y
With partner

A bit outdated.

The accommodation is neat but very old and outdated. The owner is friendly. All right for a stopover but I wouldn't stay for more than a night.

Anonymous Guest - Apr 2017
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Anonymous Guest
Family with young children

Inconvenient

Elephant Walk Accommodation is ? overnight facility and one would assume that the sleeping facilities must be comfortable, this was by no means our experience. It was the most uncomfortable double bed that had to be replaced years ago. I was really very disappointed.

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Amelda V - Jul 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Amelda V
Family with young children

Die verblyf was stowwerig, oud en bedompig.

Die badkamertoerusting werk nie behoorlik nie.

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The stay was dusty, old and stuffy.

The bathroom equipment does not work properly.

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Elephant Walk Guesthouse and Backpackers 's response

Good morning

Thank you for the review which serves the purpose for pointing out faults and problems enabling us to investigate and see what needs attention. I do apologise for replying in English due to my Afrikaans not being very good in the written form.

On the low rating given to customer service, it's a pity as I had a person who was standing in for me in my absence and therefore cannot really comment. He is a young well educated and friendly person and if he treated Amelda and her family badly I do apologise for that. It was his first time he had done this and intended to assist me in my absence this one time.

Sorry about the report on the cleanliness of the unit, but I do not accept that. I did, however, speak to the person who is designated to that particular unit, and as I was, she too was totally surprised. However, I will keep an eye on this.

On the security side, the premises are locked at night. There are functioning security lights for the parking area. I must add that we do not have armed security guards at this establishment as it does not warrant it.

The amenities reported as not functioning properly was double checked, and it was found that the shower functions properly and the toilet flushes correctly as well as the lighting inside was found to be all OK.

Reviews do however ensure that we at our establishment do keep our finger on the pulse.

I would like to suggest that whoever the guest is, to please in future not to suffer in silence, but if there is something wrong to immediately bring it to the attention of the establishment owner affording them time to respond ASAP. This to ensure a pleasant stay. It will assist both parties whoever and wherever.

Thank you.

Elephant Walk Guesthouse and Backpackers
Wimpie B - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wimpie B
Family with teenagers

Baie lekker gewees!

Die akkommodasie was skoon en netjies! Die verblyf was baie aangenaam en die ontvangs was baie vriendelik!

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We enjoyed it so much!

The accommodation was clean and neat! It was pleasant and reception was very friendly!

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Elephant Walk Guesthouse and Backpackers 's response

Hallo Wimpie

Thank you for the nice review because it spurs us on to keep the standards high and to assist in making the stay a comfortable one.

Elephant Walk Guesthouse and Backpackers
Cecile D - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Cecile D
Individual traveller

Veilig en rustig.

Ek was baie moeg na 'n lang dag op die pad. Ontvangs was vinnig en vriendelik. Kamer het lugversorging gehad wat gehelp het teen die hitte. Ek sal Elephant Walk weer besoek en ook aanbeveel by ons ander personeel.

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Safe and quiet.

I was very tired after a long day on the road. Reception was quick and friendly. Room had air conditioning which helped against the heat. I will visit Elephant Walk again and also recommend to our other staff.

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Elephant Walk Guesthouse and Backpackers 's response

Thank you Cecille,
It does motivate us to try our best and try to improve anyone's stay here at Elephant Walk, when the feedback is constructive and positive. We are also from our side privileged to have the nice people who frequently visit us.
Thank you.

Elephant Walk Guesthouse and Backpackers
Terblanche B - Nov 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Terblanche B

Doeltreffende verblyf voor die Kruger Park.

Doeltreffende verblyf met vriendelike staf en lekker naby aan die Phalaborwa-hek na die Kruger Nasionale Park.

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Efficient accommodation before the Kruger Park.

Efficient accommodation with friendly staff and close to the Phalaborwa-gate to the Kruger National Park.

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Pieter D - Feb 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
2/5
Pieter D
With partner

Teleurgesteld.

Die matras moet vervang word. Dis nie geskik nie. Geen waarskuwing wat jou teen die trappe van slaapkamer op na badkamer geriewe waarsku nie. Twee steil trappies - my vrou was gelukkig sy het haar balans behou anders het sy sleg geval. Lugversorging werk nie behoorlik nie.

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Disappointed.

The mattress needs to be replaced. It's not suitable. No warning warning you up the stairs from bedroom to bathroom facilities. Two steep steps - my wife was lucky she kept her balance or she would have fallen badly. Air conditioning not working properly.

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Elephant Walk Guesthouse and Backpackers 's response

Pieter

Thank you for your review and I will have a look at what you have commented on and if possible take the required action..I do apologies for the steps incident your wife had leading up to the bathroom as it is reasonably visible when entering the bath room.
I will make mention to all new clients that they be aware of the steps leading up to he bath room in the future and that should hopefully alleviate any possible tripping up when wanting to enter the bathroom. Once again thank you.

Elephant Walk Guesthouse and Backpackers
Lukas En Milda O - Jun 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lukas En Milda O
With partner

Waarde vir geld.

Baie skoon en netjies. Ontvangs was baie vriendelik en James het ons na 'n baie lekker restaurant verwys. Sal julle enige tyd aanbeveel. Baie dankie.

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Value for money.

Very clean and tidy. Reception was very friendly and James directed us to a very nice restaurant. Would recommend you guys anytime. Thank you very much.

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Ja L - Feb 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Ja L
With partner

Voldoen aan vereistes.

Dit het vir ons gewerk. Skoon, netjies, gerieflik en rustig toe ons daar was.

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Comply with requirements.

It worked for us. Clean, tidy, comfortable and peaceful when we were there.

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Leoni B - Feb 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Leoni B
On business

Alles was perfek. Lugverkoeler en swembad was 'n heerlike lafenis!

Dit was 'n snikhete naweek dat ons daar gebly het. Die fasiliteite was baie goed in vergelyking met die prys wat betaal is. Werklik goeie waarde vir geld! James - die eienaar - was 'n uitmuntende gasheer en het uit sy pad gegaan om ons welkom te laat voel. Die lugverkoeling het uitstekend gewerk om die kamers koel te hou in die hitte!

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Everything was perfect. Air conditioner and pool was a great experience!

It was a sweltering hot weekend that we stayed there. The facilities were very good compared to the price paid. Really good value for money! James - the owner - was an excellent host and went out of his way to make us feel welcome. The air conditioning worked great to keep the rooms cool in the heat!

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Ian M - Dec 2015
Overall rating
Cleanliness
3/5
Service
2/5
Location
1/5
Safety
3/5
Value for money
2/5
Ian M
Family with teenagers

Although it is an acceptable establishment, the location is not the best.

Although their website states "a quiet rest before visiting the Kruger Park", we got very little sleep on the Friday and Saturday night of our 3 day stay due to the fact that the establishment is right opposite a night club that carried on until 03h00 every night. The owner's response: "We battle to enforce by-laws because SA does not have by-laws anymore". Although their website states "Dinner by arrangement" we were directed to a nearby restaurant for dinner. The swimming pool (being a "private pool") was only made available to guests until 18h00 in the evening, in a part of the country where temperatures remain into the mid 30's well into the night. Overall a very disappointing stay.

Elephant Walk Guesthouse and Backpackers 's response

Thank you for your review and concerns as stated. I responded to the complaints when they were brought to my attention and contacted the Lodge situated across the road from my establishment.
This I did by means of both telephonically and personally visiting the manager at the source of the noise. I have since then been contacted by the responsible people who offered me and my clients an apology and also assured me that the functions with loud music have been suspended.

The complaint was justified and I can report that the matter was attended to successfully. The swimming pool rules with the times permitted to use it, unfortunately, applies to all persons using that facility.

I’m sorry that your visit turned out the way it did, but has assisted me in having the source of the noise especially stopped.

Kind regards,

James Clulow
Owner

Elephant Walk Guesthouse and Backpackers
Antoinette H - Sep 2015
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
2/5
Antoinette H
Family with young children

Sal dit nie aanbeveel nie.

Die plek is nie baie skoon nie. Ons wou nie eers die badkamer gebruik nie. Die lugversorging is agter die gordyn geïnstalleer. Die swembad is vuil. Die TV werk nie. Die een kamer se waaier en lig werk op net een skakelaar. Jy slaap dus of in die hitte of in die lig.

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Would not recommend it.

The place is not very clean. We didn't even want to use the bathroom. The air conditioning is installed behind the curtain. The pool is dirty. The TV doesn't work. The one room fan and light work on just one switch. So you sleep either in the heat or in the light.

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Elephant Walk Guesthouse and Backpackers 's response

Antoinette
I am sorry you had the experience you documented. Thank you for the things reported that were really faulty and I do apologise for that. These things will be attended to by an electrician. There are some things I do not accept as will be seen below.

1). The unit being dirty. All of my units have white linen and towels in them so that any client arriving to stay in any unit at Elephant Walk can see immediately whether the unit is clean. This I support with the reviews of dozens of other clients.
2). Your comments on the bathroom I also totally disagree with.
3). The A/Con will be behind the curtain if you pull the curtain right across it.
4). Thank you for the report on the fan/light.

Elephant Walk Guesthouse and Backpackers
Hannelie M - Aug 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Hannelie M
With partner

Onsmaaklik.

Die fotos op die webtuiste is bedrieglik. En die diens was power. Vir dit wat ek betaal het en die kwaliteit wat ek gekry het, is daar geen woorde. Eks baie ongelukkig. Sal die plek by niemand aanbeveel nie.

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Distasteful.

The photos on the website are deceptive. And the service was power. For what I paid and the quality I got, there are no words. Ex very unlucky. Would not recommend the place to anyone.

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Elephant Walk Guesthouse and Backpackers 's response

Hi, Hannlie thank you for your review and it is appreciated that you feel aggrieved. We do try to give as good a service as possible and if this wasn’t so in your case I apologise.

Kind regards
James Clulow

Elephant Walk Guesthouse and Backpackers
Sonja V - Nov 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja V
With partner

Baie lekker geslaap!

Heerlik geslaap. Eienaar baie gasvry!

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Slept very well!

Had a great sleep. Owner very hospitable!

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Maryna F - Sep 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryna F
With partner

Stil en rustige omgewing.

Die eienaar was uiters vriendelik en behulpsaam, als baie netjies en skoon, 'n baie rustige area. Sal beslis weer hier oorslaap.

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Quiet and peaceful environment.

The owner was extremely friendly and helpful, also very neat and clean, a very peaceful area. Will definitely stay here again.

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Mariana K - Jul 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariana K
With friends

Heerlike gasvrye verblyf.

Sien die sterre hieronder.

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Lovely hospitable stay.

See the stars below.

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Larry H - Jul 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Larry H
With friends

Excellent

We got there late at night and left very early. But seemed very nice. Thank you.

Trudie N - Jul 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Trudie N

Ek kan die plek beslis aanbeveel!

Ons het heerlik gekuier, en ons is vriendelik ontvang. Die plek is onberispelik skoon en netjies. Ons sal beslis weer van die plek gebruik maak. Beslis waarde vir geld!

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I can definitely recommend the place!

We had a great time, and we were kindly received. The place is impeccably clean and tidy. We will definitely use the place again. Definitely value for money!

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Helette H - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helette H
With friends

Very good value for money.

It is very close to Kruger National Park Gate. Very good value for money. Beautiful and clean and very friendly and helpful owner.

Gert D - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gert D
With friends

Uitstekend! As daar ses sterre bestaan het, het ons Elephant Walk ses sterre gegee.

Waarde vir geld is uitstekend. Ons het tuis gevoel. Ons groep sal sonder om te huiwer in die toekoms weer en weer en weer daar tuisgaan. Baie dankie vir die huislike atmosfeer.

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Outstanding! If six stars existed, we'd give Elephant Walk six stars.

Value for money is excellent. We felt at home. Our group will stay there again and again and again in the future without hesitation. Thank you very much for the homely atmosphere.

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Mynie K - May 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mynie K
With partner

Aangename verblyf in alle opsigte!

Wit mure, wit beddegoed en elke dag skoon handdoeke. Daar was boonop twee vollengte spieëls in die slaapkamer en 2 groot spieëls in die badkamer, en die kersie op die koek was 'n kragprop naby 'n spieël! Die eienaar is 'n baie hulpvaardige en vriendelike man wat ingestel is op die gemak en gerief van sy gaste.

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Pleasant stay in all respects!

White walls, white bedding and clean towels every day. In addition, there were two full length mirrors in the bedroom and 2 large mirrors in the bathroom, and the icing on the cake was a power plug near a mirror! The owner is a very helpful and friendly man who is focused on the comfort and convenience of his guests.

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Elmari V - Apr 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmari V
Large group

Lekker in die natuur.

Baie vriendelik ontvang en gehelp. Die kind van 12 jaar het net DStv gesoek, maar dit was haar probleem, nie myne nie. Baie rustig en veilig gevoel.

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Nice in nature.

Very kindly received and helped. The 12-year-old was only looking for DStv, but that was her problem, not mine. Very calm and safe feeling.

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Jean-matt V - Mar 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jean-matt V
With partner

Good Value for money and service with a smile.

My wife and I were on our way to the Kruger National Park and decided to stop-over in Phalaborwa to ensure we hit the gate at 6am. Lovely stop-over, locals are friendly and helpful. The local bushveld pub is a must, laid back atmosphere. Elephant walk is a guesthouse close to the Phalaborwa Gate and we would recommend it to any couples and or families.

Bessie F - Mar 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bessie F

Alles was heeltemal goed genoeg vir ons.

Sien die sterre hieronder.

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Everything was perfectly good enough for us.

See the stars below.

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Amanda V - Apr 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Amanda V
With partner

Baie lekker, maar die kamer is te na aan die woning.

Ek sal graag weer daar gaan woon, solank hulle net nie weer vir my 'n kamer aanbied sonder n stoep nie. Ek dink die eienaar is een wonderlike mens. Sal regtig Elephant Walk my woonplek maak vir 'n weeklange vakansie.

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Very nice, but the room is too close to the house.

I would like to live there again, as long as they don't offer me a room without a porch again. I think the owner is one wonderful person. Would really make Elephant Walk my place to stay for a week long holiday.

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Magda V - May 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Magda V
With friends

Heerlik!

Sien die sterre hieronder.

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Delicious!

See the stars below.

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Abrie M - Apr 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Abrie M
With partner

Perfek vir oornag!

Die kamer was baie mooi skoon, die diens was goed, en die area was baie goed. Ons het net oornag, en dit was die perfekte, sakpas plek om by te oornag. Ons sal dit kan voorstel vir enigeen wat 'n nag of selfs 2 wil gaan.

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Perfect for overnight!

The room was very nice and clean, the service was good, and the area was very good. We only stayed the night, and it was the perfect pocket-sized place to stay. We would be able to suggest it to anyone who wants to go for a night or even 2.

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Jannie G - Feb 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Jannie G
On business

Very clean and affordable, will book there again

Surprised by the great facilities available for the price. Stayed only one night, but will definitely stay there again!

Charlotte V - Jul 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Charlotte V
Family with teenagers

Billike, netjiese verblyf vir 'n gesin wat wil oorslaap voor hulle die wildtuin ingaan.

Lekker warm geslaap! Die plek is nie luuks nie, maar skoon, netjies en goeie waarde vir geld.

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Reasonable, neat accommodation for a family who wants to sleep over before entering the wildlife park.

Nice warm sleep! The place is not luxurious, but clean, tidy and good value for money.

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Cecilia S - Jun 2014
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Cecilia S
Family with teenagers

Lekke!

Sien die sterre hieronder.

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Leaks!

See the stars below.

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Desray N - Jul 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Desray N
Family with young children

Privaat, gasvry, veilig en skoon, maar bietjie beknop.

Ons is baie vriendelik en stiptelik ontvang. Die woonarea was netjies met letterlik nét dit wat jy nodig het. Die badkamer was gerieflik en skoon en die linne silwerskoon. Die eetarea binne se spasie en die kwaliteit van die teelepels was bietjie teleurstellend, maar ons algemene ervaring was positief. Die area is puik geleë, so naby aan die Krugerwiltuin se hek! Die TV se opvangs was swak. Die tuin was kreatief en netjies.

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Private, hospitable, safe and clean, but a little cramped.

We were received very friendly and promptly. The living area was tidy with literally just what you need. The bathroom was comfortable and clean and the linen spotless. The space inside the dining area and the quality of the teaspoons were a bit disappointing, but our overall experience was positive. The area is superbly located, so close to the Kruger National Park's gate! The TV reception was poor. The garden was creative and neat.

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Daan D - Dec 2014
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Daan D
Family with teenagers

A very decent stay

We had a good stay with only one inconvenience - we were 8 people staying in the 10 bed dorm and the aircon wasn't working - although there was a fan in the room it was too hot to sleep. We only stayed there the one night before we entered the Kruger National Park, and enjoyed the other facilities.

Doret M - Mar 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Doret M
On business

Een nag vir "backpackers".

Ek sal dit weer gebruik, maar slegs vir een aand. Die tekort aan luversorging sal my noodsaak om te skuif.

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One night for "backpackers".

I would use it again, but only for one night. The lack of air conditioning will force me to move.

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Hennie V - Jul 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Hennie V
Large group

Dit was vir ons groep 'n kort oorslaap om die volgende oggend vroeg te vertrek.

Die gastehuis is naby die Kruger Wildtuin se hek.

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It was a short stopover for our group to leave early the next morning.

The guest house is close to the Kruger Wildlife Park's gate.

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Elize D - Jul 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Elize D
With partner

Dit was baie lekker!

Die oom wat ons ontvang het, was baie vriendelik. Hy het ons dadelik gemaklik laat voel. Die plek is netjies en stil. Ons het heerlik gerus en ek sal enige iemand aanbeveel om van die verblyf gebruik te maak!

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It was very nice!

The uncle who received us was very friendly. He immediately made us feel comfortable. The place is neat and quiet. We had a wonderful rest and I would recommend anyone to use the accommodation!

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Annelee C - Jul 2014
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Annelee C
Family with young children

Dit was netjies!

Dit was glad nie wat ons in gedagte gehad het nie. Dit was basies net een vertrek met die beddens in. Daar was nie 'n kombuis nie. Die stort was buitewerking. Wanneer jy probeer stort, was die hele badkamer onder water. Die plek word nie aanbeveel vir mense met kinders nie.

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It was neat!

This was not at all what we had in mind. It was basically just one room with the beds in it. There was no kitchen. The shower was out of order. When you try to take a shower, the whole bathroom is under water. The place is not recommended for people with children.

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Johann E - May 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Johann E
Large group

Goed, behalwe vir die kamer waarin honde/troeteldiere was.

Alles was gaaf, maar daar was duidelik 'n hond of ander troeteldier in die kamer voor ons daar ingekom het. My vrou, wat allergies is, het heeltemal toegetrek en kon feitlik nie slaap nie.

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Good, except for the room that had dogs/pets in it.

Everything was nice, but there was clearly a dog or other pet in the room before we got in there. My wife, who is allergic, completely shut down and could hardly sleep.

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Charmaine S - Dec 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
1/5
Charmaine S
Family with teenagers

Teleurgesteld met die eenheid.

Ons het 'n probleem met muskiete gehad. Die koffie en suiker was kliphard en onbruikbaar.

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Disappointed with the unit.

We had a problem with mosquitoes. The coffee and sugar were rock hard and unusable.

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Seef D - Sep 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Seef D
Large group

Stunning accommodation

Very friendly, casual and accommodating atmosphere. Excellent service. Personal care.

Lynn D - Jul 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynn D
With friends

Nice and clean - all communal areas looked after

Great value for money - highly recommended!

Willie B - Aug 2012
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Willie B
With partner

Great

Clean, with friendly service. DStv is recommended, especially the sport channels.

Charles M - Jan 2012
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles M

Good

Good value for money, and great location.

Lora C - Dec 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lora C
With partner

Excellent

Excellent place! Being with the Elephants was a magical experience that everyone should have!

From
From R 500
per night, for 2 ppl
From
R 500
per night, for 2 ppl
Make a Booking
  • Capacity: 36 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 30 Anna Scheepers Avenue, Phalaborwa, 1389, Limpopo
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAb977e8ec054da1f557dd626497c5b40227eb7383ce5aa52fee502daf5e6188822bef09b16c0760fbb489c0e5455c9e057a58?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R500 per night, for 2 ppl 87 5 1 4 30 Anna Scheepers Avenue Phalaborwa 1389 Limpopo 021 201 8900 14:00-20:00 10:00 -23.949596488379 31.150107979774
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