Elizabeth Manor Guest House
Review Summary
Netanya E - Aug 2024
Overall rating
Gemaklik, lekker, vriendelik.
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Easy, fun, friendly.
Was a very nice atmosphere.
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Johan V - Nov 2020
Overall rating
Gerieflik geleë, beddens was goed en ontbyt heerlik.
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Conveniently located, beds were good and breakfast delicious.
David, was the manager. He was extremely friendly and always willing to help. We had a great time staying there and will stay there again.
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Amanda A - Nov 2019
Overall rating
Baie netjies, kamer is groot en die free WiFi is 'n bonus.
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Very neat, room is spacious and the free WiFi is a bonus.
The area is quiet. Delicious breakfast.
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Louwrens W - Jun 2017
Overall rating
Baie lekker!
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Very nice!
The guesthouse is well located, very neat. We received friendly, good service.
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Elizabeth Manor Guest House 's response
Goeie Dag
Baie dankie vir die wonderlike terugvoering. Ons is bly U het U akkommodasie hier by ons geniet. Hoop om julle gou weer te sien
Groete
Bestuurderes
Christa H - Jan 2017
Overall rating
Nightmare.
Read moreElizabeth Manor Guest House 's response
Dear Christa,
Thank you for bringing this complaint to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused during your stay. With the heavy rain and lightning there was a large power outage in the area, which caused the guest house not to have power for the night. The air-cons and power sockets could therefore not operate. Our staff were sitting in the common areas to be able to assist our guests during this time without electricity, as we had one extremely sick guest as well on the premises who needed extra care. Above all else, providing excellent customer service is our main goal and it is unfortunate that you were not treated with the respect you deserve. Given the opportunity we will rectify the mistakes and hope to see you in the near future.
Warm regards,
Tanya - Manageress.
Diane V - Nov 2016
Overall rating
Excellent location to the medical facilities and shops.
John T - May 2016
Overall rating
Business trip.
Elizabeth Manor Guest House 's response
Dear John
Thank you for your response and for being a valued and great guest. You were a pleasure to have with us. We look forward to welcoming you back in future. Elizabeth Manor
Sophia O - Sep 2016
Overall rating
Die kamers kort aandag.
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The rooms need maintenance.
Address is misleading. Is it 141 or 165? Room wasn't clean. Looks clean. Cracked walls, no coffee, we had to ask for it. No DStv. Handy Andy was "left" in the bathroom. Candy wrappers in the bin. And a piece of paper in one of the drawers. Towel in room was moth-eaten. Old. Peaceful in dining room and at breakfast, one of the cleaners cleans with her cellphone blaring music at full volume.
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Elizabeth Manor Guest House 's response
We had a patient who checked out very late out of the room for unforeseen circumstances. We do apologise for any inconvenience caused. On all our websites our address show 141 First street Cnr Elizabeth Ave SANDHURST Sandton, not sure were the misleading directions came from. Thank you for staying with us and helping us improve our service .
Kind regards
Manageress
Pieter Francois R - Jun 2015
Overall rating
Oornag by EM sodat ons Maandagoggend by US Embassy kon wees.
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Overnight at EM so we could be at US Embassy on Monday morning.
Staff very friendly throughout - from arrival (greeting me by name) to departure. Comfortable room with nice bed. Maybe just pay attention to faucets at bath and sink - they are loose. Breakfast very nice and the coffee is delicious! Very nice to be able to speak Afrikaans. Location excellent for us. Will stay there again.
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Pieter K - Apr 2015
Overall rating
Goeie, vriendelike diens.
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Good, friendly service.
Very tidy and the people very friendly and helpful.
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Pieter Francois R - Dec 2014
Overall rating
Baie vriendelike en behulpsame personeel met aankoms en vertrek.
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Very friendly and helpful staff on arrival and departure.
Nice coffee at breakfast!
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Shelly B - Feb 2014
Overall rating
It was very nice.
Chrismari S - Aug 2014
Overall rating
Friendly and helpful staff, very nice breakfast
Gert D - Mar 2013
Overall rating
Pleasant experience - esspecially when the staff was fluently speaking Afrikaans.
Desmond K - Dec 2013
Overall rating
Baie aangename en rustige omgewing.
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Very pleasant and peaceful environment.
The room was very neat and clean. The staff were very helpful and spared no effort to be of help in an unfamiliar environment. Very friendly staff!
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- Free cancellation up to 1 week before your stay!
- Capacity: 36 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 141 First Street, Cnr Elizabeth Avenue, Sandhurst, 2157, Gauteng