Ezemvelo Nature Reserve
Review Summary
Sonia T - Apr 2024
Overall rating
Rus vir die siel.
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Rest for the soul.
Beautiful, clean and dead quiet as I had hoped. Could walk among the wildlife.
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Calum K - Mar 2024
Overall rating
Beautiful bush stay.
Read moreWalter K - Jan 2024
Overall rating
Excellent.
Karin S - Apr 2024
Overall rating
Great stay, lovely reserve.
Angelia C - Mar 2024
Overall rating
Lovely stay, would recommend.
Karin S - Apr 2024
Overall rating
Nice reserve, good accommodation.
Darryl F - May 2024
Overall rating
Comfortable and relaxing.
Bernard D - May 2024
Overall rating
Come on management
Read moreEzemvelo Nature Reserve 's response
Good morning Bernard,
Thank you for taking the time to post this review, we are glad that you love Ezemvelo. We are disappointed to read some of your comments. What is even more disappointing is that while you were onsite, you didn't mention any of this to us. Most of the time, Kyle and I are on site and during your stay, we were here. Had any complaint been raised with the team in reception or had you asked to speak to us, we would have been there to assist you.
We have a lot of guests who come through, who can see the good we have done over the last year and a half and it is really a pity that you did not come and speak to us directly.
Regarding the Mountain Huts, we can't close that area as the rock pools are down there. We have already spoken to the builders to tidy up their things and keep it tidy for the sake of our guests and the environment.
The river camp is currently closed as we need to do renovations because it has deteriorated. It is a pity you didn't chat to us directly about this as we would have loved to share our plans with you.
We are part of a non-profit organisation and we rely heavily on donations. Due to our remote location, construction is taking longer than it would in the city. We will have a chat with the staff in question whom I believe you reprimanded for making too much noise. These are new staff members who still learning the ropes and had something been said directly to us, we would have acted swiftly to ensure things were put right.
We apologise that you didn't enjoy your stay with us as much as before, but we could have changed that very quickly had any of the above been raised with the team while you were here. We hope that we will be able to welcome you back in the future to once again enjoy our beautiful Nature Reserve.
Warm regards,
Charlie (GM)
Anonymous Guest - Oct 2024
Overall rating
Carel D - Oct 2024
Overall rating
Challenging.
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Challenging.
You guys have my number and email, call or email me, then we'll talk through this. Ezemvelo has a lot of potential, but you were left behind 30 years ago. There are challenges that I'm sure you know about. Yes, the photos look more or less like that, but it's about detail. Bathrooms e.g. The kiosk is very understocked. It's the basics that you can do that just give that extra touch. The area around the pool is very neglected and dry. Yes, I know it was winter, but I don't think you have a shortage of water. Certainly there could be a little more greenness. If you want, talk to me.
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Jacques V - Mar 2024
Overall rating
50/50.
Read moreTonie V - Aug 2024
Overall rating
Teleurstellend.
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Disappointing.
It was disappointing. All two chairs in the room were broken. Sink in the bathroom crooked and loose. Shower walls were dirty. Table outside was broken. The 20 km dirt road is very bad. Looks like no maintenance is being done.
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Susan S - Dec 2023
Overall rating
Geniet. Sal weer gaan.
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Enjoy. Will go again.
Was very nice and peaceful.
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Thabiso K - Dec 2023
Overall rating
Amazing holiday. Exceeded my expectations.
Lee-anne S - Sep 2023
Overall rating
Rustige, ontspannende natuurervaring.
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Peaceful, relaxing nature experience.
The nature is beautiful and there is a lot of wildlife to see with walking paths. The walking paths are well marked and worth walking. The campsite is neat and quiet. It's worth it if you love nature and just want to experience tranquility. (Psst. The large pool is out of order and it would definitely be more worth going if the pool was in working order.)
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Ezemvelo Nature Reserve 's response
Dear Lee-Anne S,
Thank you very much for your review. It was a pleasure having you here. We are thrilled that overall you had a lovely time in our campsite. We are sorry that the pool was being renovated during your stay with us. It was very unexpected maintenance. I am pleased to let you know that it is currently being filled up again as the renovation is complete.
We hope to welcome you back to Ezemvelo Nature Reserve in the future.
Warm regards,
Charlie P
General Manager
Chanel S - Dec 2023
Overall rating
Beautiful place, amazing views.
Martin M - May 2023
Overall rating
Great place to stay and enjoy nature.
Sarel B - Nov 2022
Overall rating
Dit was vir ons baie rustig en ons het dit geniet. Sal graag weer wil gaan.
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It was very peaceful for us and we enjoyed it. Would love to go again.
I would have preferred that the chalets were built much further apart. We escape from the city and commotion to come to rest, then you hear the neighbors. The animals are healthy and fat, the barbecue area is good and the service was excellent and friendly, the man at the main gate is grumpy, but otherwise the visit was nice.
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Sharon D - Jan 2022
Overall rating
Geen kommunikasie van bestuur oor 8 ure lange krag onderbreking op Nuwejaar. Moet glo by ontvangs vra vir toiletpapier omdat chalet nie genoeg toiletpapier het nie. Die asblikke word nie skoongemaak in 3 dae nie agv van Covid, volgens eienaar.
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No communication from management about 8 hour long power outage on New Years. Apparently have to ask reception for toilet paper because chalet doesn't have enough toilet paper. The bins are not cleaned in 3 days due to Covid, according to owner.
See stars.
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Debbie M - Dec 2022
Overall rating
Dis 'n bietjie teleurstellend. Niks WiFi-sein. Geen TV of radio.
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It's a bit disappointing. No WiFi signal. No TV or radio.
Was very calm. Couldn't do much because rain, not Exemvelo's fault but no one came to hear if we are satisfied or have any comments. Terrible dirt road to drive on. The resort's road is well laid out and we saw many beautiful goats. Fishing facilities are bad.
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Ezemvelo Nature Reserve 's response
Good day Debbie, thank you very much for taking the time to leave a review for, I am sorry to hear that Ezemvelo was not to your taste. As you have mentioned Ezemvelo is a peaceful place and this is exactly what we are - a place for one to reconnect with Nature and to disconnect from the hustle and bustle from city life. I have spoken to the team on duty during your stay and they have said that they did ask you a few times how you are and you mentioned everything was fine and that you said the basin was loose in your chalet. Unfortunately, we had a lot of rain during that period, it made the roads muddy. Since the rain a large bulk of the road has now been graded. With all of this said Ezemvelo Nature Reserve has new General Management and we will be looking at how we can improve the guest experience even during the wet days. We hope to have you back in the future so that you can see the work we have done. Please do not hesitate to contact us with anything else. Warm regards, Charlie P
Joani D - Nov 2022
Overall rating
Beveel glad nie aan nie.
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Do not recommend at all.
I would not recommend anyone to stay here at all. I unfortunately made the mistake of looking at the Chalets which were R900 and thought a cabin for R800 would be more or less the same. We struggled to find the place and got stuck in mud. At least Adriaan was very nice and came to help us. We are very grateful for that. The hut was 8 km away from everything so we couldn't swim either. The pool was at reception. The cabin was very dirty and did not have forks, although I asked in advance. There was no lighting. The ad says there are solar lights, there aren't. There is also no drinking water. The water is full of bugs that come out of the tap. The geyser was also faulty. There were only 2 statements. Very hot or freezing cold. The fridge didn't work either. And I had to use the freezer section to keep cold. The fridge door was also broken. If I had known it was so bad I would have brought my tent and camped for R300 instead. The experience is the same, except you expect it. When you rent a cabin you don't expect to pack that much. If I had known that I could have at least brought my own tools. The nature is very beautiful and peaceful. But the hut is "daylight robbery". I feel very disappointed. I would rather pay for a chalet or campsite.
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Zeldi V - May 2021
Overall rating
Baie stil en rustig.
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Very quiet and peaceful.
You can really just rest, watch wildlife, the house was neat and clean.
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Joseph M - Feb 2021
Overall rating
Very beautiful camping sites and a fantastic area for running and hiking
Boshoff S - Jul 2021
Overall rating
Dit was baie lekker om soveel stilte so na aan die stad te beleef.
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It was nice to experience so much quiet so close to the city.
The Highveld Park offers an exceptional biome of which little is protected. The walking trails are well-marked and well-kept. I had good walks with my teenagers.
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Taryn-lee P - Mar 2021
Overall rating
Dit was rustig maar nie waarde vir geld.
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It was peaceful but not value for money.
We have previously stayed in many other places that we found online on the website that cost less and were more value for money. We were informed we could check in until 10pm, we got to the gate and the guard looked a bit confused but got our keys, when we got to reception to hear where the chalets were (because the normal chalets weren't designated not on plates) then it was already closed, apparently already 17:00. We drove around and then came across the caretaker who was happily able to show us where to go. The chalet was neat, but as I said the amount paid and value for money does not line up, I think it is worth more R450 per night.
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Riaan V - Feb 2020
Overall rating
Beautiful nature all around with quality accommodation.
Promise D - Dec 2020
Overall rating
It was a great experience, loved everything outdoor, peace and quiet.
Cinta B - Mar 2019
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Idillies.
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Idyllic.
Scenic, peaceful. Plenty of animals and nice mountain bike trails.
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Ben V - Sep 2019
Overall rating
Ons was op soek na 'n rustige wegbreeknaweek vir die gesin. Dit was toe wat ons gekry het.
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We were looking for a quiet getaway weekend for the family. And that's what we got.
Tranquillity is important to us. The no music policy is a good thing. I hope it will be sustained.
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Deon M - Nov 2019
Overall rating
Pragtige natuurreservaat.
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Beautiful nature reserve.
Always very nice at Ezemvelo. Camp and Chalet accommodation are both very neat and the shop is well equipped.
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Kayla D - Dec 2019
Overall rating
Opwindend en vol nuwe ervarings.
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Exciting and full of new experiences.
The game drive was an experience and will definitely do it again.
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Nanet H - Aug 2019
Overall rating
Lekker en rustig.
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Nice and quiet.
It's a nice, peaceful place, very nice for a weekend getaway.
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Melicia B - Aug 2018
Overall rating
Wonderful experience.
Rachelle T - Jan 2018
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Wonderlike plek.
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Wonderful place.
We had a great time. The animals are plentiful and the game drive was very enjoyable.
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Sisanda M - Jul 2018
Overall rating
Great value for money.
Read moreSakkie H - Jan 2018
Overall rating
Stil, rustig en kalm.
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Quiet, peaceful and calm.
Comfortable without any unnecessary luxuries that will drive up costs. Very beautiful nature with lots of wildlife to see. Pool clean and tidy. Pond with fishing facilities was a bonus. (Reeds may be removed to create larger fishing area). Game that came to graze right up to residential units at night was something special.
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Alet S - Oct 2018
Overall rating
Rustig.
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Restful.
Been very calm. Apart from the rain, we enjoyed it and were kindly received.
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Magda P - Jan 2018
Overall rating
Natuurskoon baie mooi.
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Nature very beautiful.
Pool well maintained, chalet needs renovation. Clean, but old fashioned.
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Ezemvelo Nature Reserve 's response
Dear Magda,
Thank you for your review.
I am glad that you enjoyed the cleanliness and nature portions of your stay.
We are working on plans to upgrade our chalets, being a Non-Profit organisation these things can take some time.
We hope to see you in the future.
Hannes G - Dec 2017
Overall rating
Dit was baie rustig en verskeidenheid om te geniet. Het die plek vir onsself gehad.
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It was very peaceful and varied to enjoy. Had the place to ourselves.
The accommodation was clean and tidy. The variety of game is great. The pool is an asset. The general manager and manager as well as the lady at reception were very helpful and friendly. We had a nice stay.
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- Capacity: 160 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Ezemvelo Nature Reserve, Bronkhorstspruit, 1020, Gauteng