Fairy Knowe Hotel
Review Summary
Reinhardt Z - Nov 2024
Overall rating
Dit was fantasties gewees.
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It had been fantastic.
Had a very nice stay and breakfast was also very good.
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Mavis W - Oct 2024
Overall rating
Relaxing, affordable, great breakfast.
Ruth M - Oct 2024
Overall rating
A lovely welcoming hotel!
Martlie J - Oct 2024
Overall rating
Een groot heerlikheid.
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One great glory.
It was a paradise festival. Staff competent and helpful. The rondavel was cozy and well furnished. Everything very neat.
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Paula B - Oct 2024
Overall rating
We had a 50 year reunion and spent most of the time at the hotel.
Pierre V - Oct 2024
Overall rating
Most enjoyable stay with a group of friends for reunion from our student days.
Read moreCecilia A - Sep 2024
Overall rating
Fantastic!
John W - Jun 2024
Overall rating
Great spot, close to nature and down the road from the centre of Wilderness.
Ingrid H - Apr 2024
Overall rating
Beautifully refurbished, but retains the old world charm - loved our stay there.
William S V - Apr 2024
Overall rating
Soos bo.
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As above.
Delicious, excellent food. Prices are fair, as are the drinks and wine. Staff really excellent!
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Willie K - Nov 2024
Overall rating
Lekke.
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Leaks.
Very nice stay and walking around.
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Laremy L - Oct 2024
Overall rating
Lekker by die rivier.
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Nice by the river.
Very nice stay with a nice view of the river. The only negative thing was the breakfast which was the same every day and got boring.
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Washiela B - Oct 2024
Overall rating
A peaceful getaway.
Daniel S - Jan 2024
Overall rating
Baie lekker.
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Very nice.
Close to everything, it gives you the true atmosphere of Wilderness.
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Corine S - Jan 2024
Overall rating
Heerlijke plek.
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Lovely place.
Nice place to enjoy nature and water for a few days.
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Jan K - Jan 2024
Overall rating
Baie goeie waarde vir geld.
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Very good value for money.
We had a wonderful stay. The restaurant's breakfast was delicious. All the staff were very friendly.
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Simone U - Aug 2024
Overall rating
Clean, secure and comfortable.
Mark F - Jun 2024
Overall rating
Short stay, fit for purpose.
Anneke M - Jan 2024
Overall rating
Bevredigend.
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Satisfactory.
Very nice logging. It was just very hot and there was no air conditioning or a fan in the room. On Friday morning the fire alarm went off and it took a long time before anyone told us what to do. We were there on our honeymoon, we let the hotel know this well in advance, but no attention was paid.
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Christina T - Jan 2024
Overall rating
Rustig.
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Restful.
It's always nice. We went to stay there on our honeymoon on June 2, 1984 in rondavels no. 17. This June 40 years ago.
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Suretha B - Jun 2024
Overall rating
Dis 'n netjiese plek. TV kanale is net baie beperk.
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It's a neat place. TV channels are just very limited.
On a scale of 1 to 10, it gets a 6.
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Pieter M - May 2024
Overall rating
Pleasant environment.
Zhivago S - Oct 2023
Overall rating
Pragtige plekkie!
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Beautiful place!
We were on honeymoon, the location and room were very beautiful! We will definitely go back again!
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Jacobus L - Oct 2023
Overall rating
Alle verwagtinge oortref!
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Exceeded all expectations!
Beautiful scenery; fantastic rooms.
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Annalie J - Sep 2023
Overall rating
Dit was een nag. Rustig en mooi.
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It was one night. Quiet and beautiful.
The staff were very friendly and helpful.
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Jean S - Sep 2023
Overall rating
Fairy Knowe is altyd betowerend!
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Fairy Knowe is always enchanting!
Fairy Knowe Hotel is like a secret you don't want the world to find out about, so you can keep it to yourself!
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Cornelia S - May 2023
Overall rating
It was a great hotel, everything was good. Even we could do kayaking for free on the lake.
Barry H - Mar 2023
Overall rating
Wonderful stay.
Suretha G - Jan 2023
Overall rating
Heerlik rustig en naby die natuur! Die Knysnaloeries is óral te sien en slaap saans in die bome op die terrein.
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Wonderfully peaceful and close to nature! The Knysnaloeries can be seen everywhere and sleep in the trees on the site at night.
Fairy Knowe had a facelift that makes her look fresh and new again! The warm hospitality and friendliness of all the staff is experienced everywhere in the hotel. The breakfast is excellent!
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Nannette V - Mar 2023
Overall rating
Awesome - awesome service and awesome setting and venue.
Anonymous Guest - Jul 2023
Overall rating
Impersonal.
Very formal ideal for business single travellers. There was also a leak in the roof that dripped onto the ceiling all night.
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George W - Jun 2023
Overall rating
Aangename verblyf met vriendelike en hulpvaardige personeel.
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Pleasant stay with friendly and helpful staff.
However, kitchen staff must note that they do not talk too loudly in the kitchen, which could be disturbing for guests in the dining room.
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Johan P - May 2023
Overall rating
Uitstekende verblyf.
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Excellent stay.
Very nice stay. Good breakfast. Good restaurant facilities. Kitchen open plan - a bit noisy.
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Jean S - Oct 2022
Overall rating
Beautiful overnight stay on the river's edge.
Ursula S - Aug 2022
Overall rating
Netjies, vriendelik sal definitief weer daar bly.
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Neat, friendly will definitely stay there again.
Really enjoyed our visit there and was very happy that we chose Fairy Knowe Hotel. Peaceful and beautiful there, wish we could have stayed longer.
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Maggie O - Feb 2022
Overall rating
Uitsig is pragtig. Ontbyt 5-ster. Personnel is baie behulpsaam.
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View is beautiful. Breakfast 5 star. Staff is very helpful.
View is fairytale beautiful, Resturant very good food. Friendly staff. Rooms new and clean. Pool overlooks river. Can recommend it. Enough to do. Linen clean and fresh.
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Jessica M - Feb 2022
Overall rating
Baie lekker gebly! Sien uit na volgende kuier!
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Very nice stay! Looking forward to the next visit!
Rooms are neat and comfortable. Everything one needs is available at Fairy Knowe. Will definitely visit again and recommend.
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Linde D - Jan 2022
Overall rating
Lekker privaat en als wat benodig het. Gehou van die bed en ontbyt en veral swemarea.
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Nice and private and everything needed. Loved the bed and breakfast and especially the swimming area.
Very good value for money. Felt safe enough to sleep with balcony sliding doors open at night. Mind you, all that was bad to see was the snake catcher who had to catch 2 tree snakes (I'm terrified of snakes).
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Fairy Knowe Hotel 's response
Baie dankie vir die terugvoer, ek waardeer jou mooi woorde. Hoop ons sien julle gou weer.
Martin O - Dec 2022
Overall rating
Alles wat jy wil hê vir 'n vinnige wegbreeknaweek.
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Everything you want for a quick weekend getaway.
The location is stunning, the room is more than big enough with everything and more for two people and then the loads of activities on your doorstep. It's amazing. Just made inquiries for a group booking for 6 couples for the weekend of my birthday. We're going to have a good time there for sure.
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Phil D - Oct 2022
Overall rating
1 night for nostalgia sake.
Mandy O - Jul 2022
Overall rating
A short, but comfortable stay.
Wouter S - Jan 2022
Overall rating
Vir 'n vinnige wegbreek.
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For a quick getaway.
The hotel perfect for us, nice breakfast, walking distance from everything and neat and clean.
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Adri B - Dec 2022
Overall rating
So-so.
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So-so.
The rooms very nice, but a fan or air conditioning is a priority for me. Because there are no fans in the bathroom, all the hot air enters the room and it is very very hot and stuffy. Because I mostly travel alone, I don't sleep with doors open. The restaurant was a disappointment. 2 items on a small menu not available. 07:15 next morning the restaurant's doors were still closed. The food was cold and the noise from the kitchen deafening. Come on, Fairy Knowe Hotel, such a beautiful place. I think you can do better than that!
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Jason B - Jan 2022
Overall rating
We had a great time at the accommodation. Front of house staff very friendly. Kitchen staff very helpfully. Wish the cleaning staff would have cleaned better but all in all our stay was awesome.
Thelma C - Jul 2022
Overall rating
Pragtig, netjies en lekker.
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Beautiful, neat and tasty.
We had a nice meal and walked around. Everything is made new. Bedrooms very nice and tidy.
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Francois V - Apr 2022
Overall rating
Stil, rustig en mooi ligging.
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Quiet, peaceful and beautiful location.
Lovely, quiet and peaceful place to relax.
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Mari B - Mar 2021
Overall rating
Perfekte vakansieplek.
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Perfect vacation spot.
We were very kindly received and could choose our own rondavel when we got there and see what it looks like. The food was absolutely fantastic! We spent hours by the river and caught some great fish. Although there were other guests staying in the rondavel next to us, we had privacy and enjoyed the silence.
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Fairy Knowe Hotel 's response
Hi Mari, baie dankie vir jou wonderlike terugvoer! Ons is tans besig met opknappings werk. Kom kuier gerus weer na 1 September, julle gaan aangenaam verras wees! Groete.
Pedja L - Dec 2021
Overall rating
Beautiful location, friendly staff, relaxed atmosphere.
Alida M - Dec 2021
Overall rating
Die kamer op die rivier was gerieflik en wanneer jy die deur toetrek is al die geluide buite uitgedoof. Dit was 'n lieflike kuier gewees!
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The room on the river was comfortable and when you close the door all the sounds outside are drowned out. It was a lovely visit!
The customer service was very good and in Afrikaans! The room is clean and tidy and has everything you need, and you sleep very well! The restaurant offers the most delicious breakfast and other meals. We also did the Christmas dinner there and it was out of the book delicious! The people who work for the Fairy Knowe Hotel are friendly and always helpful. I will go there again for sure.
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Relda M - Nov 2021
Overall rating
Baie mooi en netjies.
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Very nice and neat.
Good location. Friendly service. I would only recommend that the rooms have a light or lamp during load shedding.
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George S - Sep 2021
Overall rating
Al was hul besig met reperasies het ons 'n goeie ontvangs deur vriendelike personeel gekry. Sal enige tyd weer by die Fairy Knowe oorbly.
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Even though they were busy with repairs, we got a good reception from friendly staff. Would stay at the Fairy Knowe again anytime.
Fairy Knowe Hotel is located in a beautiful part of our country not far from businesses, yet peaceful. With a river and hiking trails there is no reason to be boring and in the evening if you don't want to be quiet a trip to Wilderness for entertainment and restaurants is a good idea.
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Karen E - Dec 2021
Overall rating
Peaceful and beautiful location.
Esna V - Feb 2021
Overall rating
Baie lekker ontspannend.
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Very relaxing.
The location is ideal to switch off a bit for a weekend.
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Fairy Knowe Hotel 's response
Hi Esna, baie dankie vir die terugvoer! Ons is tans toe vir opknappings werk. Kom loer gerus in na 1 September, jy sal aangenaam verras wees! Groete.
Desiree S - Feb 2021
Overall rating
Very relaxed.
Johann B - Jan 2021
Overall rating
Rustige en baie mooi oornagplek. Die ligging, pragtige omgewing en vriendelike personeel maak dit werklik 'n oase.
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Quiet and very nice place to stay. The location, beautiful surroundings and friendly staff make it truly an oasis.
There you can now relax after a tiring business trip. Definitely worth staying there.
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Fairy Knowe Hotel 's response
Baie dankie vir die pragtige terugvoer Johann, hoop ons sien gou weer!
David D - Feb 2021
Overall rating
The accomodation meets your basic needs. The staff were friendly and helpful.
Fairy Knowe Hotel 's response
Dear David, thank you for your lovely review! We are currently closed for renovations. Please visit again after 1 September, you will be pleasantly surprised!
Hester H - May 2021
Overall rating
Die uitsig vanuit die kamers aan die rivier se kant is asemrowend.
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The view from the rooms on the river side is breathtaking.
This makes up for the condition of the building which definitely needs attention. I also stayed there a few years ago and thought the building needed renovation, I was really disappointed that it still looks the same.
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Fairy Knowe Hotel 's response
Hi Hester, baie dankie vir jou tyd om terugvoer te gee! Jy sal bly wees om te hoor ons is huidige toe en besig met opknapping van die river uitsig kamers. Ons gaan ook 'n nuwe restaurant hê met lieflike dek tussen die bome! Kom besoek ons gerus na 1 September, ek weet jy gaan baie verras wees! Groete.
Ann V - Jan 2021
Overall rating
Very old hotel in need of TLC.
Pieter M - Apr 2021
Overall rating
Oud en afgesloof. Renovasie aan die gang is steurend.
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Old and worn out. Renovation in progress is disturbing.
It's a very outdated place. The shower over the bath without a mat to provide slip resistance is a death trap.
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Leigh J - Sep 2020
Overall rating
We had a truly wonderful experience at Fairy Knowe Hotel. It was the perfect home away from home with friendly staff and an incredible location!
Elise H - Jan 2020
Overall rating
Heerlik gebly in die pragtige Vrede Hotel.
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Lovely stay in the beautiful Vrede Hotel.
A nice, very affordable place to stay. The breakfast was also excellent.
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Andre S - Dec 2020
Overall rating
Onspannend.
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Relaxing.
Special word of thanks to Carl for his effort.
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Harry V - Nov 2020
Overall rating
Baie lekker gekuier. Baie goeie ligging. Personeel probeer regtig hard om alles reg te doen.
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Had a great time. Very good location. Staff try really hard to do everything right.
Would go again, only two things scratched: We think a cold bottle of water in the fridge on arrival would have been very welcome. We were not informed in advance that there would be no dinners, nor that the bar would be closed. Would like to see one or two sports channels on TV. Other than that it was a very nice experience.
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Leanie L - Sep 2020
Overall rating
Baie eenvoudige akkommodasie, maar tog wil ek terug gaan.
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Very simple accommodation, but still I want to go back.
Fantastic location. We stayed in a rondavel. Simple accommodation with only the necessary in the rondavel, but neat and clean. The staff was extremely friendly and kind. The farm has been in the same family since the 1800s, which makes it special.
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Christian K - Feb 2020
Overall rating
Clean room, comfortable bed and good sleep.
Sanette K - Jan 2020
Overall rating
Baie teleurgesteld.
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Very disappointed.
The staff is friendly, but very unprofessional. It is a shame for a bunch of young men who terrorized other guests and the management was not up to dealing with it. One goes with the expectation to experience the peace and quiet of the Wilderness, and not to sleep in fear.
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Corrie M - Oct 2019
Overall rating
Baie ontspannend.
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Very pleasant.
Food was delicious. Rooms very neat. Charl at reception went out of his way to make the stay enjoyable for us. He was always friendly and helpful. Would recommend Fairy Knowe Hotel to anyone.
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Christa V - Oct 2019
Overall rating
Rustig.
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Restful.
Was very peaceful and beautiful, right next to the river, rooms are clean and the bed comfortable. Everything very nice.
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Riana D - Oct 2019
Overall rating
Lieflike omgewing.
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Lovely environment.
Lady at reception incredibly friendly and helpful! Room very neat and clean, would just like to recommend a small bar fridge.
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Ria C - Oct 2019
Overall rating
An absolutely amazing experience.
Richard O - Oct 2019
Overall rating
Nice old hotel.
Karin C - Sep 2019
Overall rating
Awesome.
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Awesome.
It was absolutely worth the money.
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Yolandi B - Sep 2019
Overall rating
Weggesteekte gem.
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Hidden avg.
Beautiful old hotel hidden by water among trees.
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Anneke S - Aug 2019
Overall rating
Gemaklik en baie vriendelike ontvangs. Ontbyt baie lekker.
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Comfortable and very friendly reception. Breakfast very tasty.
It was a safe and comfortable overnight place and it met my requirements. The room is very spacious!
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Riana P - Jun 2019
Overall rating
Uitstekende waarde vir geld.
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Excellent value for money.
We were welcomed with kindness. Room was clean and tidy. Breakfast was a feast. Staff were friendly and helpful at all times. It was really nice to stay there.
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Conrad K - Jun 2019
Overall rating
Hot water.
Mike T - Apr 2019
Overall rating
Will definitely be back.
Mike V - Mar 2019
Overall rating
Enjoyable as usual.
Sandra L - Feb 2019
Overall rating
Nie luuks nie, maar die vriendelike diens, netheid en ligging maak meer as op daarvoor.
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Not luxurious, but the friendly service, cleanliness and location more than make up for it.
See stars.
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Erika V - Feb 2019
Overall rating
Baie mooi en baie lekker oorgebly en ontbyt was ook lekker met goeie en vriendelike diens.
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Very beautiful and very nice overnight stay and breakfast was delicious with good, friendly service.
We will definitely go back. It was good value for money, clean, friendly and delicious breakfast. The view on the water was very beautiful.
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Danica V - Jan 2019
Overall rating
Baie netjiese, skoon en rustige verblyf.
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Very neat, clean and peaceful accommodation.
Rondavels are perfect for people who want to explore the beautiful surroundings by day. Clean, neat and very comfortable. Close to the beach and so many activities a stone's throw from the hotel. Delicious breakfast! Wish I could stay longer; will come again!
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Fairy Knowe Hotel 's response
Dear Danica,
It was an absolute pleasure! Hope to see you soon.
Regards,
Rochelle
Alison D - Sep 2019
Overall rating
Lovely spot. Although dated, it's clean and the location is excellent.
Philippa V - Apr 2019
Overall rating
Uitstekend, julle sien my weer.
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Excellent, you see me again.
This is the best accommodation I could recommend. Rooms excellent, view excellent, service excellent, breakfast excellent. I recommend it everywhere, you guys are great. For old and young. All activities that one can think of. Staff are excellent, friendly and helpful. Accommodation and rooms spotless and if you have a query it is addressed immediately.
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Marius K - Jan 2019
Overall rating
Baie gemaklik. Rustig.
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Very comfortable. Peaceful.
Breakfast was oily, but beautifully presented. The eggs wan't yellow at all, almost white. I recommend they get a new caterer.
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Laura S - Sep 2019
Overall rating
Dit is stil, natuurskoon plek wat perfek is vir 'n wegbreek.
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It is a quiet, scenic place perfect for a getaway.
The place was taught to a very nice place, the rooms are beautiful. Bathrooms may be renovated a bit in the future.
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Bruce T - Sep 2019
Overall rating
Rus vir die siel. Asemrowend mooi.
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Rest for the soul. Breathtakingly beautiful.
Value for money. Clean accommodation. Beautiful nature view. A little paint will make a big difference. Will visit again with kids.
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Michael H - Feb 2019
Overall rating
Fairy Knowe is a delightful hotel, set in beautiful surroundings.
Sonja M - Oct 2019
Overall rating
Ons het nie oorspronklik die kamer gekry waarvoor ons gevra het, maar na klagtes oor lekkende bad het hul ons dadelik geskuif.
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We didn't originally get the room we asked for, but after complaints about a leaking bathtub, they moved us immediately.
It was a wonderful experience. The breakfast is really delicious. The hotel needs renovation but for the price we paid it was value for money. The staff is very helpful and friendly. After complaining about leaking bathtub, we were moved to better room we asked for at the beginning. Very pleasant affordable accommodation.
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Lucille L - Sep 2019
Overall rating
Ontspannend.
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Relaxing.
Thank you very much for a very nice time with you. You went out of your way to make us comfortable. We especially enjoyed the delicious breakfast in the mornings.
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Riaan B - Sep 2019
Overall rating
Groot kamers, pragtige uitsig op rivier en geluide van paddas.
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Big rooms, beautiful view of the river and loved the sounds of the frogs.
Nice and big rooms with a comfortable bed. The view of the river is beautiful. Value for money.
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Izak S - Aug 2019
Overall rating
Bekostigbaar. Die plek is nie die nuutste nie, maar jy kan nie fout vind daarmee nie en die prys was reg. Kort regtig niks meer nie.
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Affordable. The place is not the newest, but you can't fault it and the price was right. Nothing needed.
Comfortable, good breakfast. Could be great in summer with the river nearby.
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Tonie En Annalie W - Jul 2019
Overall rating
Perfekte bestemming.
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Perfect destination.
I always have a wonderful stay at Fairy Knowe, I also came once with my grandchildren and it was very nice for them. This is my number 1 destination.
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Donald D - Jun 2019
Overall rating
Baie rustig, vreedsaam en aangenaam.
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Very quiet, peaceful and pleasant.
We spent a very pleasant time at the hotel. There was a large variety of breakfast and it was pleasant, staff also very helpful. The location makes you forget all your stress. I would recommend it again to friend. Negative: Room carpet could easily be replaced, as well as the bathtub was dirty.
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Theo L - Jan 2019
Overall rating
Pleasant & peaceful.
Johanna W - Jun 2019
Overall rating
Al die basiese in plek, netjies en skoon, met vriendelike personeel en heerlike ontbyt.
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All the basics, neat and clean with friendly staff and delicious breakfast.
See rating.
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Frans D - Apr 2019
Overall rating
Rustig geleë in pragtige omgewing naby alles wat mens wil sien of ervaar!
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Quietly located in beautiful surroundings close to everything one wants to see or experience!
Very historic hotel with wonderful people.
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Celeste B - Jan 2019
Overall rating
Pragtig geleë. Uitstekende ontbyt. Baie vriendelike personeel.
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Beautifully located. Excellent breakfast. Very friendly staff.
The hotel is in a terrific location. The breakfast was really nice and the mornings were peaceful. The swimming pool and grounds are looked after. During the booking, one of the cheaper places in the area was. The rooms are a bit dilapidated (still clean), but I feel the price was expected and I was still happy with the room.
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Jani M - Jan 2019
Overall rating
Historiese belewenis en geleë op 'n uitstekende gedeelte van Wilderness.
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Historic experience and located on an excellent section of Wilderness.
Had a lovely stay will definitely go back again. The hotel is a bit old, but very neat.
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Reana R - Dec 2019
Overall rating
Gerieflik.
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Comfortable.
Very convenient overnight facility to visit and explore the area. Although the facility is in need of renovation and modernisation, it was good value for money.
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Pierre V - Dec 2019
Overall rating
Rustig en baie mooi natuurskoon.
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Quiet and very beautiful scenery.
Upon arrival I was kindly received. The rooms very clean and tidy. The river is very close and quiet and clean and also the braai area nice and clean. Will definitely visit and recommend them again. The history of the place is also very interesting.
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Gert V - Jun 2019
Overall rating
Aangenaam verras.
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Pleasantly surprised.
It was very pleasant to visit there. All that could possibly be added is the quality of the television channels. We realized this when we couldn't move around outside because of the rain. More channels, sports and KyNET will facilitate this. Would definitely want to stay there again for a longer time.
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Wynand F - Jun 2019
Overall rating
Gemiddeld.
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Average.
Staff are friendly and helpful. Furniture is old and worn. Table tennis and pool tables do not belong in a dining hall, noise of players is irritating while guests enjoy their meal.
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Jan Hendrik V - Jan 2019
Overall rating
Awesome.
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Awesome.
I was very surprised with this wonderful accommodation. Lovely, quiet room overlooking the lake gives one that calm and relaxed feeling. They also serve the most delicious breakfasts and meals. Will recommend Fairy Knowe Hotel to anyone staying overnight will not regret it. Keep up with your good quality service.
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Raymond K - Sep 2019
Overall rating
Het dit baie geniet.
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Enjoyed it a lot.
It is a very beautiful place.
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Philippa V - Nov 2019
Overall rating
Uiters teleurstellende tweede besoek.
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Very disappointing second visit.
My first visit was special, but with my second visit the service in the dining room was bad. The table tennis rackets were broken and the pool table felt was very thin and almost unplayable. The service was friendly and helpful, but the structure fell apart a bit. This is a great pity as it is a great location but unfortunately I will not visit the hotel again.
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Anonymous Guest - Jun 2019
Overall rating
Delicious breakfast. Very affordable.
Had a great time. The cleanliness needs attention. The big breakfast makes everything worthwhile.
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Monique R - Jan 2019
Overall rating
Net ligging is mooi - res swak.
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Only location is nice - rest poor.
The location and view are beautiful. The hotel was a disappointment. It is definitely not well maintained. Musty smell in rooms, carpets are worn, paint on walls is off, cobwebs in the windows, bath enamel is off, cabinet handle is off. Breakfast was like hostel food - dry and tasteless. We checked out one day early. Will only go there again when the hotel is renovated. It has incredible potential over the location. It's such a shame that the place is not maintained.
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Fortuin B - Apr 2019
Overall rating
Goed om te gaan rus.
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Good to rest.
Really enjoyed our time there. The breakfast and buffet meals were heavenly. Would recommend anyone to stay there. Something the management could look into is making WiFi more convenient by getting it in rooms.
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Annerina V - Apr 2019
Overall rating
Skoon beddegoed, maar kamers nie skoongemaak nie.
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Clean bedding, but rooms not cleaned.
I didn't feel it was a 3 star hotel. It just looks dilapidated in places. A 3-ter hotel also does not give Ricoffy and Cremora in the rooms. There was a lot of dust under the bed and things from previous guests that had fallen behind the dresser. So it certainly wasn't moved away every time guests were there. We also didn't have hot water to bath/shower every day.
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Anonymous Guest - Jun 2019
Overall rating
Weak.
What is suggested by advertisement is not what you get. Rooms and rest of hotel are neglected. We used to go and get other accommodation, didn't want to pay for such poor accommodation. Hotel urgently needs upgrading. The hotel's location is so ideal to offer accommodation that can be picture perfect.
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Beaulah D - Dec 2018
Overall rating
Rustige verblyf in pragtige omgewing met vriendelike personeel.
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Peaceful accommodation in beautiful surroundings with friendly staff.
The staff were very helpful with advice and information about the area and made us feel at home from the start. The breakfast is delicious with fast service. Despite the age of the building, it is well maintained and you have at your disposal everything you would expect at a reasonable rate. The children really enjoyed the river and pool.
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Jan N - Dec 2018
Overall rating
Happy with stay.
Daleen B - Nov 2018
Overall rating
Baie aangenaam.
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Very pleasant.
Friendly staff. Scenic location. Value for money. Clean and neat. From what I heard the facility is going to be upgraded. So much potential for somewhat more luxurious accommodation.
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Danie G - Sep 2018
Overall rating
Die gebou en fasiliteite is 'n bietjie oud, maar die wonderlike ligging en vriendelike diens maak op daarvoor.
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The building and facilities are a bit old, but the great location and friendly service make up for it.
The Fairy Knowe Hotel is situated on the beautiful Serpentine River in Wilderness. You can't find a better location. It is also super peaceful and beautiful there in nature. Unfortunately, the facilities (rooms, bathrooms and dining hall) are from a bygone era, but not an attractive bygone era. I would guess there was a renovation in the 70's and nothing was ever done again. So one can understand the reasonable cost. However, I would have been willing to pay more for a little more luxury. The staff, from the management to the kitchen and garden staff, were very friendly and helpful.
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Fairy Knowe Hotel 's response
Goeie Middag
Hoop dit gaan goed?
Baie dankie dat u by Fairy Knowe Hotel gebly het.
Ons is tans in die beplanning om opgradeerings te doen en ons glo dat met u volgende besoek n beter ervaring dan sal beleef na die opgradeerings.
Indien ons enige verdere inligting kan verkaf of kan help is u meer as welkom om ons te kontak.
Vriendelike Groete
Fairy Knowe Hotel Span
Sharne M - Dec 2018
Overall rating
Baie lekker langs die rivier!
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Very nice by the river!
Lots of space in the rondavel. Should please better canoes provided. And the shower curtain needs to be replaced.
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Fairy Knowe Hotel 's response
Dear Sharne,
It was great hosting you. We will definitely see to the shower curtain.
Regards,
Rochelle
Melanie B - Dec 2018
Overall rating
Old, outdated and in need of as major overhaul.
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Rene D - Oct 2018
Overall rating
Dit lyk as of daar baie opknapping nodig is.
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Looks like a lot of renovation is needed.
We would have liked to have dinner at the restaurant, but was informed that the kitchen was closed. Not friendly staff.
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Anonymous Guest - Jan 2018
Overall rating
The surroundings are beautiful, but the accommodation and reception at Fairy Knowe can no longer be seen of the former splendor and splendor.
Excellent location and lovely surroundings from which to explore. However, buildings, rooms and bedding are in urgent need of attention. The interior is old and run down, in dire need of renovation and replacement to regain its former sense of luxury and pampering.
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Anonymous Guest - Nov 2018
Overall rating
Unpleasant
Fairy Knowe indicates on Lekkerslaap's website that a buffet breakfast is available. This was not the case at all. We could only choose between scrambled egg or Sunnyside up egg with 2 strips of bacon, a sizzle of small sausage, butter beans with potatoes and toast for 2 mornings in a row. In the morning at 3 we went to eat at Wimpy even though we paid for breakfast. When asked about the management, the lady at reception said that the hotel is under new management and the website has not yet been updated. The hotel also does not offer lunch or dinner as indicated on the website. The bathroom soap dish of the room where we went home was dirty, old yellow soap stuck to it, actually it was just creepy, the bath water lukewarm/cold, the furniture old and tired. We experienced that the management was extremely inept with the staff, we could hear the staff arguing during breakfast. The poor reception lady on the Sunday when we checked out was shaking like a reed while the driver was standing behind her again the driver was very unfit. The site is generally very neglected.
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Reivilo O - Feb 2017
Overall rating
Slegs een nag oornag, maar die uitsig was uitstekend!
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Stayed for one night only, but view was excellent!
As we only stayed one night a review wouldn't be fair.
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Johann V - Dec 2017
Overall rating
Rustige verblyf met vriendelike personeel.
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Peaceful accommodation with friendly staff.
A very pleasant stay with the tranquility of the surroundings and the nice rowing on the river was worth it. Didn't get the room that was booked. The hotel can become a preferred destination if it can be upgraded. The food is good, but not always constant. Staff very helpful and friendly.
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Ingrid W - Jun 2016
Overall rating
Puik diens en kos, maar kamer was ysig koud. Geen verwarmers, warmkomberse of ekstra komberse.
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Excellent service and food, but room was freezing. No heaters, electric blankets or extra blankets.
Will call again, but not in winter.
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Hannes M - Dec 2016
Overall rating
Goeie ligging, maar behoort opgegradeer te word.
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Good location but should be upgraded.
Good location, but some areas are tired and should be refreshed. Administration is not good and we struggled for weeks to get refund of room's cancellation. We will visit again but the place has unfulfilled potential and needs some loving attention.
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Fairy Knowe Hotel 's response
Baie dankie vir die resensie, ons waardeer die terugvoering geweldig baie.
Ek vra hartlik onverskoning vir die ongerief met die terugbetaling. Ons is tans besig met 2017 se beplanning met betrekking tot die herstelwerk wat ons benodig. Ons wil baie graag teen die einde van die jaar n goeie verandering maak aan die perseel met n bietjie verlange aandag aan onderhoud.
Ek hoop met julle volgende verblyf kan ons u veras!
Hannelie G - Sep 2016
Overall rating
Baie behulpsaam en vriendelik!
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Very helpful and friendly!
The staff were very helpful and made us feel at home during our visit for the SA Cross Country in George. My husband really enjoyed the barbecue that evening at the rondavel! We and our children enjoyed the short time in Wildernis, fortunately the weather cooperated and we were also able to get out of the stand.
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Mareli H - Mar 2016
Overall rating
Nie my geld werd.
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Not worth my money.
The photo of the room on the website I booked is not the room I got. I have for a double unit facing the garden and one next to the river with 2 single beds. The directions and GPF map kept pointing us to the wrong place. I contacted the reception to help me but the lady working there could not explain to me how to get there and suggested that the driver speak to me and would call me back immediately as we had already arrived in the Wilderness and repeatedly at the wrong destination arrived 10 minutes later, no call but luckily received correct directions from a Wilderness resident. Room clean and tidy. Nice view and location over river and safe environment. Breakfast was satisfactory although a waiter eating the last bacon crumble from a serving tray before it is refilled minutes later does not paint a good picture. May be listed as B&B instead. It's a nice place with a lot of potential but with better management.
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Anonymous Guest - Feb 2016
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Annatjie S - Aug 2016
Overall rating
Hotel en kamers en badkamers het opknapping nodig. Personeel baie vriendelik.
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Hotel and rooms and bathrooms need an upgrade. Staff very friendly.
At that particular time there were 60+ young rugby players from different clubs at the hotel for a course in the area. They were very friendly but complicated breakfast. The staff were thus very busy and I was the only other guest there for breakfast. The second morning I had yogurt, but no fruit. The room had a beautiful view, but I had to carry my luggage up and down a difficult staircase. The staff at reception were friendly and provided me with information on the area. I have stayed in better places for the same amount of money in the area. Wilderness is so beautiful that the view made up for the accommodation.
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- Free cancellation up to 24 hours before your stay!
- Capacity: 95 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Dumbleton Road, Wilderness, 6560, Western Cape