Floreat Riverside Lodge
Review Summary
Lieze B - Dec 2023
Overall rating
Welcoming, clean and friendly staff.
Elmarie B - May 2023
Overall rating
Mooi skoon kamers met alles daarin wat jy nodig het.
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Nice clean rooms with everything you need in them.
Quick feedback on emails. Everything was in place during a very busy weekend.
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Jani V - Jan 2023
Overall rating
Baie gemaklik.
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Very comfortable.
The places are arranged very neatly. We slept well and had a good time with the children at the restaurant. It was a great treat for all of us.
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William M - May 2023
Overall rating
Good.
Thys F - May 2023
Overall rating
Baie potensiaal, min onderhoud.
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Lots of potential, low maintenance.
On arrival there was no water and water was cold. Severe rain damage in the room and when it rains it drips on the floor. The staff were friendly and helpful. The room is way too expensive for what you get. Parking far from the room. The spa was fantastic and their 'Swedish Massage' is recommended.
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Lizel S - Jan 2023
Overall rating
Baie lekker.
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Very nice.
Well located but felt neglected in terms of kitchenware. Had to use my paring knives to eat because no sharp knives or good tableware.
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Cornelia S - Jul 2023
Overall rating
Diens was goed, instandhouding kort werk.
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Service was good, maintenance needs work.
Walter is great, went out of his way to help us. The furniture needs renovation. It's very old and neglected. The other guests partied until after 12, they were helpful and asked a couple of times to slow down. They didn't listen.
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Lee C - Sep 2023
Overall rating
It was not the best.
Read moreQueen J - Oct 2022
Overall rating
The place was perfect I've really enjoyed to be with u guys.
Pam C - Jun 2022
Overall rating
Bed comfortable, hard pillows that they replaced with soft ones. Food excellent.
Dylan K - Apr 2022
Overall rating
Ontspannend en rustig.
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Relaxing and peaceful.
Friendly staff. Lovely food.
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Yorick V - Feb 2022
Overall rating
It was delightful.
Gronighan G - Feb 2022
Overall rating
Fantasties, vriendelik en baie goeie diens.
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Fantastic, friendly and very good service.
Very nice, neat and clean.
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Masodi S - Dec 2022
Overall rating
The place has potential and needs a little bit of TLC.
Read moreChristian G S - May 2022
Overall rating
Aangenaam en netjies.
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Pleasant and neat.
The place is beautiful with friendly, helpful staff. Very cozy restaurant with fireplace, nice menu. Will stay there again.
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Dawid A - Oct 2022
Overall rating
Lekker rustig. Ontbyt uitstekend en 'n goeie verskeidenheid.
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Nice and quiet. Breakfast excellent and a good variety.
Staff very friendly and helpful.
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Maxwell M - Jan 2022
Overall rating
Best of all.
Motsatsi Vinolia R - Dec 2022
Overall rating
Nice.
Louis F - Apr 2022
Overall rating
Uiters swak en baie vuil sal nooit weer van hulle gebruik maak nie.
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Extremely weak and very dirty will never use them again.
The accommodation was extremely dirty, plates knives forks and glasses were dirty. There were cockroaches everywhere and the place smelled of urine. If we didn't already have reservations for the next day so we didn't spend the night there. I think that what we paid and what we got was not fair or value for money at all. This is the first time I have had such a bad experience with the website and will think twice before using them in the future.
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Susan D - Feb 2022
Overall rating
Glad nie toegerus, skoon en netjies nie.
Willie V - Jul 2021
Overall rating
Beautiful place to overnight.
Floreat Riverside Lodge 's response
Morning Willie,
We thank you for taking the time to review your recent stay with us.
We appreciate each client's experience and we strive to improve our standards where we can.
We are still trying to recover from the pandemic, therefore the lack of service in certain departments, and I can guarantee that we are taking each point raised seriously. We look forward to normal times again so that we can have all of our staff back.
We are most certainly aware of the issues in the restaurant, and we can only improve from there.
Please do visit us again.
Take care.
Have a great day.
Modise M - Dec 2021
Overall rating
It was worth the money paid and more.
Megan G - May 2021
Overall rating
Ons het 'n goeie tyd gehad, was baie beïndruk met die personeel - hierdie is well 'n no frills plek, maar ek sal weer daar bly en glo hulle kort net nog ondersteuning om die geriewe te verbeter.
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We had a great time, were very impressed with the staff - well this is a no frills place but I would stay there again and believe they just need some more support to improve the facilities.
The staff was the highlight of the stay. Rooms and facilities were clean and tidy, beds were very comfortable and breakfast was fantastic. I wouldn't suggest the restaurant's dinners, I suspect that COVID and travel restrictions had an impact on the fact that one member of staff had to man the bar, restaurant and kitchen. It was a bit wild but probably understandable considering that we were 1 of 3 groups of guests there. On the last night we were not informed that the restaurant and bar were not open - because we were the only guests there and they sent the staff home. The amenities in the rooms are limited so we didn't have a fridge to keep things cold, it would have been nice but not required. If you would like to watch TV, pack your laptop/iPad instead, the WiFi is great, the TV channels are limited and reception is bad. I would definitely stay there again because I believe these places just need more support in difficult times and that everything will improve as soon as people can travel again and tourists are plentiful again. Thank you very much for a good, comfortable weekend.
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Jaco V - Mar 2021
Overall rating
Lekker geslaap.
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Slept well.
Floreat is very well located and affordable. I enjoyed the service and the staff were friendly and competent. The only negative comment I can have is that the more exotic dishes could use more attention. The "Trout" was not prepared well at all, and neither were the prawns. The other dishes and breakfast were first class.
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Thembi Cynthia M - Oct 2021
Overall rating
Nice but disappointed about the Jaccuzi.
Floreat Riverside Lodge 's response
Hi Thembi,
Thank you for taking the time to post your review of your recent stay with us.
We regret that all was not as expected.
We do feel that we personally assisted your group, as best we could as you were not happy with a few things.
We do not advertise any 2-sleeper bathrooms, as we don't have this. Our Health Spa menu gets sent to all customers that pre-books so they can see what services we offer.
We are not able to offer this as free service, as the Health Spa is a separate company.
We always try to improve our services and standards where we can, as to ensure all of our guests are happy at all times.
Claudia T - Aug 2021
Overall rating
Geraas, duur en onplesierig.
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Noisy, expensive and unpleasant.
Noise from guests is too much. The bar and restaurant did not have most of the items available.
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Thami S - Oct 2021
Overall rating
We loved the location, perfect view.
Elfreda O - Aug 2021
Overall rating
Baie lekker
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Very nice
Location is good, but nowhere where you can sit in the sun and watch birds. Cold and clinical. Want more personal space. Such a shame for the fantastic place that accommodates tour buses.
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Paul B - Sep 2020
Overall rating
'n Vinnige oornag
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A quick overnight stay
Was a "last minute" booking. Very friendly service and rooms very spacious and clean.
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Heinrich J - Feb 2020
Overall rating
Netjiese fasiliteite en goeie etes.
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Neat facilities and good meals.
See stars.
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Jerida M - Aug 2020
Overall rating
It was a lovely stay!
Barbara H - Nov 2020
Overall rating
Friendly but disappointing. Advertised picture was not what we found.
Read moreAnonymous Guest - Feb 2020
Overall rating
Not value for money.
The place's lights were broken, the stove was broken, there was not the necessary equipment as requested in advance, the rules of loud music are not implemented.
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Thinus D - Oct 2020
Overall rating
Nie op standaard nie.
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Not on standard.
Well received at reception. Only two glasses in unit that has to accommodate 5 people, Not enough towels for number of guests, no braai equipment in self-catering unit. Some of the beds did not have top sheets. For a three star rating, they need to do much better.
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Frank C - Nov 2020
Overall rating
Glad nie soos verwag nie.
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Not at all as expected.
The pictures are very misleading. Didn't get the room that was booked the first night and the TV's remote and aircon didn't work, there aren't carports for everyone's cars either. The next day I had to move to another room where it went a little better. Place does not look at all like in pictures. I wouldn't consider it a lodge, more like a guest house. Before the guests book in, it must be checked that als works. At least staff are helpful.
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Ray S - Dec 2019
Overall rating
Bad admin.
Elizma D - Feb 2019
Overall rating
Teleurstellend.
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Disappointing.
The photos are misleading. It is not worth the money at all. The room has a smell and the appearance is disappointing.
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Floreat Riverside Lodge 's response
Liewe Elizma,
Ek vra onverskoning dat julle tydjie hier nie tot op julle standaard was nie. Ons het verskillende tipe kamers. Ons standaard kamers is ons goedkoopste kamers en is uitgerus met die basiese komponente wat mens nodig het om te slaap.
Ons is besig om te opgradeer en ons kamers toe te rus met nuwe beddens en so voorts.
Groete
Nadia
Tertia-louise M - Dec 2018
Overall rating
Ontspannend, heerlik! Baie skoon, netjies.
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Relaxing, delicious! Very clean, tidy.
It was a wonderful holiday. We will definitely go again, excellent service, friendly, if you want to rest, this is the place for you! Thank you very much for excellent service!
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Floreat Riverside Lodge 's response
Liewe Tertia-louise,
Baie dankie vir jou terug voer. Ons is baie bly julle het jul tydjie hier by ons geniet.
Groete
Nadia
Portia M - Sep 2018
Overall rating
We had a wonderful stay, the service was on point, they go out of their way to make sure the customer is happy.
Floreat Riverside Lodge 's response
Dear Portia,
Thank you so much for your wonderful review. We hope to see you soon.
Sincerely
Nadia
Susan A - May 2018
Overall rating
Dit was stil en rustig en mens was skaars bewus van ander gaste.
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It was quiet and peaceful and one was hardly aware of other guests.
The accommodation is pleasant and comfortable. It would be nice to have better lighting at the dressing table, as well as a small table or bench in the bathroom to put your clothes on. The room was thoroughly cleaned daily. The restaurant's food was very nice. At breakfast the line was sometimes a bit long, it would be good if there could be more staff present to help with frying eggs or making omelettes if the restaurant is very busy. The staff are friendly and helpful.
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Floreat Riverside Lodge 's response
Dear Susan,
Your feedback is of great value, and we appreciate it very much. We will definitely attend to the needs in the room as well as the staffing situation in the restaurant.
Warm regards,
Nadia
Zanele N - Jul 2018
Overall rating
Had an awesome stay.
Floreat Riverside Lodge 's response
Hi Zanele,
Thank you so much for your great review. We are very pleased that you enjoyed your stay, and we hope to see you soon.
Kind regards,
Nadia
Cristo R - May 2018
Overall rating
Die kamer was nie soos bespreek nie.
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Die room wasn't what we booked.
The room was a big disappointment.
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Floreat Riverside Lodge 's response
Dear Cristo,
Thank you for your feedback. I do apologize that the room was not as expected.
We are working on a few things at the lodge, to make it more enjoyable and upgrades are also being done.
Kindest regards,
Nadia
Sunel V - Apr 2018
Overall rating
Aangename wegbreek.
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Pleasant getaway.
Although we had a very nice stay, I feel the price per room is way too high for what you get. There were tea and coffee making facilities but literally only 1 bag of coffee per person. A small bar fridge would also have been convenient. The buildings need a little renovation. However, staff were very helpful and quick to help.
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Riaan V - Apr 2018
Overall rating
Teleurgesteld.
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Disappointed.
We booked for three people and asked for a double bed and a single bed and got two single beds that were pushed together. There are no braai facilities!
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Anonymous Guest - Apr 2018
Overall rating
Not value for money.
Room located right next to kitchen. Staff very noisy in the middle of the night and again at 05:00 in the morning. And this with small children in the room! Outside view of room badly neglected, short of paint! No night guards seen.
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Anonymous Guest - Feb 2018
Overall rating
These units are in urgent need of upgrading.
Urgent upgrading of units must be done.
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Carla B - Dec 2018
Overall rating
This place is run down.
Floreat Riverside Lodge 's response
Dear Carla,
Thank you for your feedback.
I would like to apologize for the inconvenience. We bought new towels at the end of 2018 so I don't understand why you there were swimming towels in your room. We did not receive any complaints that I am aware of or that was logged in our book.
Our property was built in 1960 which makes the architecture 60's architecture. With that, we are a 3-star lodge and we comply with the criteria for a 3-star lodge.
We are upgrading our rooms and refurbishing our rooms block by block.
Regards
Nadia
Maryna D - Mar 2018
Overall rating
Nie baie skoon nie.
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Not very clean.
The place looks nothing like the pictures. Had to wait a long time for our room because they gave ours to someone else. And their pool stinks.
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Johan H - Feb 2017
Overall rating
Baie lekker gekuier.
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Had a wonderful time.
Would book again there soon.
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Refilwe R - Aug 2017
Overall rating
Curtains in some rooms need to be changed. The staff are wonderful.
Anonymous Guest - Sep 2017
Overall rating
Neat, going backwards a bit.
Friendly, good service, facilities are deteriorating a bit.
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Jacques D - May 2017
Overall rating
Oud en benodig bietjie aandag.
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Old and needs a bit of maintenance
Units are a bit old and needs an upgrade, clean and neat.
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Anel S - Jul 2017
Overall rating
Dit lyk nie soos op die web nie - glad nie!
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It doesn't look like it does on the web - not at all!
Very old, drains blocked, the floor would sleep better than the beds, curtains and furniture are not as on web, there were plastic table and chairs - not as in the photo.
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Trudie C - Aug 2016
Overall rating
Dit was aangenaam en bekostigbaar en 'n lekker ontbyt!
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It was pleasant and affordable and a nice breakfast!
We got a good and friendly reception. It is a very nice place and really got value for our money. The breakfast was very nice - they have a good variety to choose from. The place is also very centrally located so that you can easily drive out to all the beautiful places. Will definitely use them again.
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Lucille L - Nov 2016
Overall rating
Very friendly staff members.
Floreat Riverside Lodge 's response
Thank you for the positive feedback received, it is much appreciated.
Pw H - Aug 2016
Overall rating
Gerieflik, netjies. Die personeel was baie hulpvaardig en tegemoetkomend gewees.
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Comfortable, neat. The staff had been very helpful and accommodating.
The accommodation was neat and comfortable. The food was very good. Floreat was good value for money.
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Leacia P - Mar 2016
Overall rating
In desperate need of a facelift.
Read moreLeynette V - May 2016
Overall rating
Very disappointing.
Read moreTrudie V - Dec 2016
Overall rating
Underrated.
Teresa G - Apr 2015
Overall rating
Alles beskikbaar sou ons die dag nêrens wou ry nie.
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Everything available, we wouldn't want to drive anywhere that day.
Very centrally located for activities and sightseeing around.
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Ilse V - Apr 2015
Overall rating
Pragtige omgewing, almal vriendelik en kos is uitstekend.
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Beautiful surroundings, everyone is friendly and the food is excellent.
I will only put cooling in rooms even if it is ceiling or floor fan. There is also no small fridge and so we could not keep our milk and water cool.
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Erich A - May 2015
Overall rating
Perfekte ligging. Skoon en netjiese kamers. Heerlike ontbyt!
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Perfect location. Clean and tidy rooms. Delicious breakfast!
The location is perfect by the river and offers a lovely view of the mountains. Rooms look old from the outside, but are clean and nicely done up inside. Service was very good. Breakfast is delicious. Also safe accommodation.
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Riaan V - Dec 2015
Overall rating
Vir 'n enkelnag-oorslaap was dit goed.
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For a single night sleepover it was fine.
The hotel-type breakfast was delicious and of high quality. It was very pleasant. Rooms spacious and sufficient for one night or a few nights.
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Wilhelm B - Apr 2015
Overall rating
Comfortable and value for money.
Lukas V - Apr 2015
Overall rating
Twee dae in tydens Sabie-Pelgrimsrus toer.
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Two days in during the Sabie-Pilgrimsrus tour.
The location and view are great and we thoroughly enjoyed our time. However, the facilities at Floreat are showing signs of wear and tear. Furthermore, it was quite shocking for us to sit down for breakfast the second morning and find out that there was no bacon available. The problem was addressed and we each received a plate of bacon for dessert. In summary, the price compares with that of a three- to four-star hotel in the city while the facilities, rooms and quality of the food are not at the same standard. However, the staff is very helpful.
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Riana S - Apr 2015
Overall rating
Web site is misleading.
Marize F - Apr 2015
Overall rating
Sal dit glad nie aanbeveel nie.
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Would not recommend it at all.
The bedding is dirty and broken and full of holes. Same with the towels. They should really think about upgrading. Can't believe they are 3 star rated.
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Niki D - Dec 2014
Overall rating
Sal definitief weer daarheen gaan.
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Will definitely go there again.
Will definitely visit Floreat Riverside Lodge again. From the time my sister and I checked in, until we left, the service was excellent, the staff friendly and helpful, and the silence and tranquility in the Lodge impressed me. The breakfast was excellent and the restaurant's dishes perfect. Compliments to the Chef. Many thanks to the staff and management.
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Enock B - Dec 2014
Overall rating
Quite nice place to stay. Very relaxing and quiet.
Derek C - Jul 2014
Overall rating
A very relaxing stay! Staff friendly and helpful. Accommodation great.
Wilna D - Mar 2014
Overall rating
Beter kommunikasie t.o.v WiFi en aktiwiteite wat beskikbaar is.
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Better communication regarding WiFi and activities available.
Very calm and quiet.
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Yolande H - Dec 2014
Overall rating
Die kamers was bitterlik vuil en die eetsaal ook nie veel skoner nie.
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The rooms were bitterly dirty and the dining hall not much cleaner either.
It was very unpleasant and especially when I had to pay so much too.
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Rosemary M - Dec 2013
Overall rating
The place was welcoming & enjoyable.
Kabelo D - Nov 2013
Overall rating
Felt like home
Tshete M - Dec 2013
Overall rating
It is a very nice and beautiful place
Chris W - Dec 2013
Overall rating
Waarde vir geld en ontbyt was great!
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Value for money and breakfast was great!
It was a very pleasant experience. Everyone really enjoyed it, and we will definitely come again.
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Annatjie K - Apr 2013
Overall rating
Just the best
Phillip V - Mar 2013
Overall rating
Het dit baie geniet.
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Enjoyed it a lot.
The room was nice and clean and all the staff were very friendly and helpful, but the TV reception was poor and we would have liked more TV channels available. We could e.g. not watching rugby at all. Attention must be paid to the geysers in the rooms - if water is tapped in another room, it makes such a loud noise that one cannot sleep.
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Dewald C - Jun 2013
Overall rating
Baie lekker!
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Very nice!
Nice, tidy and very good service.
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Eugene V - Dec 2013
Overall rating
Die verblyf was gepas vir ons doel om 'n naweek weg te kom.
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The accommodation was suitable for our purpose of getting away for a weekend.
The service and reception were good and everything was in place upon our arrival. The room was clean, but with the rain the roof leaked in several places. The breakfast was limited, but of a good quality and served on time. The Lodge needs a lot of work in several places, but we would definitely consider going back.
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John P - Sep 2012
Overall rating
Good place,
- Capacity: 194 people
- All ages welcome
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Check-in: 15:00 to 22:00
Check-out: 10:00 - Address: 103 Old Lydenburg Road, Sabie, 1260, Mpumalanga