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Fountains Hotel

Review Summary

4.3 out of 5from 15 reviews for Fountains Hotel
Cleanliness
4.2/5
Service
4.5/5
Location
4.3/5
Safety
4.2/5
Value for money
4.1/5
Mapitso P - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mapitso P
Large group

You will never go wrong when choosing to stay at Fountains, high standard.

We will definitely come back again. The best in everything and helpful. We have enjoyed our stay. The service was excellent from reception to cleaner. Well done!

Johny M - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johny M
On business

Wonderful.

It was a lovely stay plus during the day we had to attend the FIP Expo, so coming back to the hotel to rest was the best feeling ever.

Paseka Thomas M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paseka Thomas M
With friends

Good service.

Perfect, location was so good at the city.

Fountains Hotel 's response

Good day,

Thank you for your valued feedback!
We are honoured to have hosted you at Fountains Hotel.

We take pride in our service and look forward to welcoming you back soon!

Best regards, Team Fountains

Fountains Hotel
Hanlie B - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanlie B
With partner

Heerlike hotel, met fantastiese ligging as jy in die stad wil wees.

Dit was heerlik! Die buffetaandete was nie na wense nie, maar die ontbyt was heerlik. Volgende keer sal ons eerder van die spyskaart af bestel. Die kroegman, Mike, was regtig uitstekend.

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Lovely hotel, with fantastic location if you want to be in the city.

It was delicious! The buffet dinner was not to our liking, but the breakfast was delicious. Next time we will order from the menu instead. The bartender, Mike, was really excellent.

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Fountains Hotel 's response

Good day,

Thank you for your valued feedback!
We are honoured to have hosted you at Fountains Hotel.

We take pride in our service and look forward to welcoming you back soon!

Best regards, Team Fountains

Fountains Hotel
Lebogang S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lebogang S
Large group

Friendly staff, especially Vuyo at the kitchen.

Wonderful, pleasant and peaceful.

Fountains Hotel 's response

Good day,

Thank you for your valued feedback!
We are honoured to have hosted you at Fountains Hotel.

We take pride in our service and look forward to welcoming you back soon!

Best regards, Team Fountains

Fountains Hotel
Nadine J - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadine J
With partner

Fantasies.

Dit was 'n baie lekker bly by Fountains Hotel.

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Fantasies.

It was a very nice stay at Fountains Hotel.

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Fountains Hotel 's response

Dear valued guest,

Thank you for your feedback, we appreciate your time spent with us and look forward to welcoming you back!

Team Fountains Hotel.

Fountains Hotel
Vian R - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Vian R
With friends

Lekker hotel, goeie restaurant.

Baie skoon en mooi, ongelooflike restaurant. Parkeering is bietjie moeilik.

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Nice hotel, good restaurant.

Very clean and beautiful, amazing restaurant. Parking is a bit difficult.

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Fountains Hotel 's response

Good Day

Thank you for your valued feedback!

We are honoured to have hosted you at Fountains Hotel. We take pride in our service and look forward to welcoming you back soon!

Best Regards,
Team Fountains

Fountains Hotel
Mbalenhle M - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Mbalenhle M
Family with young children

The place was clean and the staff was friendly and willing to assist.

See stars.

Fountains Hotel 's response

Good day Mbalenhle,

Thank you for your valued feedback! We are honoured to have hosted you at Fountains Hotel. We take pride in our service and look forward to welcoming you back soon!

Best regards,
Team Fountains

Fountains Hotel
Alishea D - Oct 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Alishea D
With partner

Baie lekker gebly, gemaklik geslaap. Puik personeel en diens.

Baie lekker gebly. Kamer was skoon en netjies. Sal dit beslis vir ander aanbeveel en sal in die toekoms weer daar oorbly. Ontbyt was ook heerlik!

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Very nice stay, slept comfortably. Great staff and service.

Very nice stay. Room was clean and tidy. Will definitely recommend to others and will stay there again in the future. Breakfast was also delicious!

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Jyothika R - Jan 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Jyothika R
With partner

Pleasant, friendly staff.

My stay was pleasant. Very friendly and helpful staff. The restaurant needs an upgrade on the menu. It's very limited. For example, no toasted sandwiches or pizza. There wasn't even a chicken pasta option. Also, they need to offer a wider variety at breakfast. Offer chicken sausages as some people do not eat pork and beef.

Fountains Hotel 's response

Good day,

Thank you for your valued feedback. We pride ourselves in ensuring our guests' satisfaction and will ensure improvements are made to the above standard.

We look forward to welcoming you back soon!
Team Fountains

Fountains Hotel
Loganadan P - Jan 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
2/5
Value for money
3/5
Loganadan P

Firstly, parking facility is very poor. Too many flies in the restaurant area.

Average stay, friendly staff.

Fountains Hotel 's response

Good day,

Thank you for your valued feedback. We pride ourselves in ensuring our guests' satisfaction and will ensure improvements are made to the above standard.
We look forward to welcoming you back soon!

Team Fountains

Fountains Hotel
Vernon V - Mar 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Vernon V
With friends

Dit was redelik raserig, maar nie ondraaglik nie.

Ja, was voldoende gewees. Die 2 negatiewe aanmerking: die eenheid het 'n voorafbetalingskragmeter gehad, en die krag het afgesny en ons moes sowat 30 minute sonder krag sit voordat hulle dit kom herlaai het. Dit behoort 'n daaglikse roetine te wees om te verseker dat daar genoeg krageenhede beskikbaar is. Die hysbakke is verskriklik stadig om na die vloer te kom en ook net 2 van die 4 het gewerk.

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It was quite noisy, but not unbearable.

Yes, was enough. The 2 negative comments: the unit had a pre-paid power meter, and the power went out and we had to sit without power for about 30 minutes before they came to recharge it. It should be a daily routine to ensure that there are enough power units available. The elevators are terribly slow to get to the floor and also only 2 of the 4 worked.

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Aneshen G - Feb 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
1/5
Safety
2/5
Value for money
2/5
Aneshen G
Family with young children

Stay was good, not great.

Rooms are nice and spacious. However, the basement parking was too small, and another driver damaged my rental vehicle and did not report it.

Fountains Hotel 's response

Good day,

Thank you for your valued feedback!

We are honoured to have hosted you at Fountains Hotel. We take pride in our service and look forward to welcoming you back soon! Best regards,

Team Fountains

Fountains Hotel
Melody Leigh P - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melody Leigh P
On business

It was amazing.

It was my place of peace.

Fountains Hotel 's response

Good Day Melody

Thank you for your valued feedback!
We are honoured to have hosted you at Fountains Hotel, We take pride in our service and look forward to welcoming you back soon!

Kindest Regards,
Team Fountains

Fountains Hotel
Anonymous Guest - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Good location but not 4 star service or quality throughout.

The location is very good. Not really 4 star service or quality in all respects.

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From
From R 1 750
per night (sleeps 2)
From
R 1 750
per night (sleeps 2)
Make a Booking
  • Capacity: 336 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 11:00
  • Address: 1 St Georges Mall, Cape Town CBD, 8001, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAfcd6b21355da36a03f2e06a08afc46373d4dbc93914dc64878558def169e084989a777078721ef246d465f51b3ef48943979?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 750 per night (sleeps 2) 15 5 1 5 1 St Georges Mall Cape Town CBD 8001 Western Cape 021 201 8900 14:00-22:00 11:00 -33.919729395553 18.424811682942