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Garden Court B&B

13 reviews
Guest House

Review Summary

4.4 out of 5from 13 reviews for Garden Court B&B
Cleanliness
4.2/5
Service
4.2/5
Location
4.4/5
Safety
4.7/5
Value for money
4.5/5
Kristly K - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kristly K
On business

Perfect!

The guys loved their stay and said the rooms were so spacious and the beds slept amazingly!

Siyamthanda N - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Siyamthanda N
Family with young children

Lovely stay!

Thank you for your warm welcome.

Evans C - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Evans C
With friends

Baie goed en aan te beveel.

Baie goed en netjies. Hoogs tevrede met die verblyf. 'n Klein probleem was dadelik opgelos t.o.v. die besprokte verblyf.

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Very good and to be recommended.

Very good and neat. Very satisfied with the stay. A small problem was immediately resolved regarding the discussed accommodation.

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Ursula L - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ursula L
Family with young children

Baie lekker plekkie.

Ons was 3 gesinne wat gebruik gemaak het van die fasiliteit en dit was regtig baie aangenaam. Ek was net verward dat die kostes van die kamers almal dieselfde was, maar dat die eenheid waar ek gebly het heeltemal anders was as die ander en die koste was dieselfde. Daar was nie eens 'n gemaklike stoel in ons eenheid nie. Maar ongeag het ons lekker gebly en sal weer van hul gebruik maak.

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Very nice place.

We were 3 families that used the facility and it was really very pleasant. I was just confused that the costs of the rooms were all the same but the unit I stayed in was completely different from the others and the cost was the same. There wasn't even a comfortable chair in our unit. But regardless, we had a great stay and will use them again.

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Loraine G - Mar 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Loraine G
With friends

That was lit.

We enjoyed our stay and we had fun. The staff was very friendly.

Phambili M - Jun 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
3/5
Phambili M
With friends

It was a one night with many problems.

The shower mixer in two of the rooms was the worst. One did not have hot water, my friend had to boil water in a kettle. The other could not mix the hot and cold water. When the hot tap was on, the cold water was off, and vice versa. He had to shower using cold water. We left the electric blankets on when we went to get dinner. When we came back, the blanket was not warm. It suddenly became hot during the night while I was asleep. I was lucky to wake up and turn it off.

Garden Court B&B 's response

Hi Phambili, thank you for your valued feedback. This is the first time you have brought these issues to our attention. We checked the hot water and the electric blankets in the room you were staying in. They were both working when we checked.

We do sometimes have issues with low voltage on the property coming in from the municipality, but we have not encountered issues with the electric blankets before. The low voltage normally makes it difficult to heat food in the microwave.

The geyser in the room that you stayed in is a gas geyser. We use gas geysers on the property due to the low voltage issues and to ensure you have hot water even during load shedding. With the gas geysers, the hot water can cut off suddenly when going to the colder side of the mixer. We do have instructions in the bathrooms for those guests who are unfamiliar with gas geysers.

If you stay with us next time please do not hesitate to contact our 24-hour reception if you have these issues.

Garden Court B&B
Linda S - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda S
With partner

Beautiful place to stay in, everything you may need is in close proximity.

The place is clean and quiet. The room also has a study desk for work in case you have unfinished work to do.

Jeanie P - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jeanie P
Family with teenagers

Sal definitief aanbeveel.

Ons het hier oornag oppad na Port Alfred. Ons kon heerlik braai en ons familie-eenheid was netjies, gerieflik en die beddens skoon.

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Will definitely recommend.

We spent the night here on our way to Port Alfred. We could have a great barbecue and our family unit was neat, comfortable and the beds clean.

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Michelle L - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle L
Large group

Convenient, clean, and comfortable.

It was a beautiful venue. Comfortable and clean. However, there were no tea, coffee, or milk sachets in the room.

Heinrich R - Dec 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Heinrich R
On business

Lovely stay.

Pleasant stay, highly recommended.

Anonymous Guest - Nov 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Individual traveller
Anonymous Guest - Sep 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
Family with teenagers
Danie V - Sep 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Danie V
With friends

Die swakste plek wat ek nog bespreek het.

Ons was 2 paartjies waarvan 1 op die grond en die ander op die 1ste vloer was, ver van mekaar af. Daar was ander kamers beskikbaar, maar hulle wou ons nie nader aan mekaar skuif nie. Die ontvangsdame wat net Engels praat het ons moeilik verstaan en moes elke keer as ons iets vra eers die eienaar bel. Die kamers was nie behoorlik skoongemaak nie en die matte oud en vuil. Ons kamer het net 1 groot en 1 klein handdoek gehad. Die oggend voor ons vertrek het die een kamer nie warmwater in die stort gehad nie. Ons moes 'n uur wag vir die eienaar om die gasbottels te kom omruil, nie een van die personeel kon sê hoekom daar nie warmwater was nie en weet ook nie hoe om die gasbottels om te ruil nie.

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The worst place I have ever booked.

We were 2 couples of which 1 was on the ground and the other on the 1st floor, far from each other. There were other rooms available, but they didn't want to move us closer together. The receptionist who only speaks English had a hard time understanding us and had to call the owner first every time we asked something. The rooms were not properly cleaned and the carpets old and dirty. Our room only had 1 large and 1 small towel. The morning before we left, one room did not have hot water in the shower. We had to wait an hour for the owner to come and change the gas bottles, none of the staff could tell why there was no hot water nor know how to change the gas bottles.

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Garden Court B&B 's response

Hallo Danie, dankie vir jou resensie.

Ons was die naweek vol bespreek so dit was nie moontlik om julle nader aan mekaar te skuif nie. Veral omdat julle later i die dag aangekom het. As dit 'n voorvereiste was, sou dit vir ons makliker gewees het om u te hulp ​​as u ons vooraf laat weet het.

Ons vra om verskoning dat die gasbottel leeg was. Ons ontvangsdame was nuut en het nie geweet hou om na die vol bottel om te skakel op die Sondag oggend van die bespreking nie.

Ons praat hoofsaaklik Engels en Xhosa by ons B&B. Ons ontvangsdames praat nie Afrikaans nie en ons adverteer nie dat hulle Afrikaans kan praat nie.

Ek sal die handdoekkwessie opvolg aangesien dit nie moes gebeur het nie, maar ons ontvangsdame moes op die perseel gehelp het as sy bewus was van die probleem.

Ons is 'n budget-akkommodasie, maar ons is trots op ons diens en netheid.

Garden Court B&B
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per night, for 2 ppl
13 reviews
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  • Capacity: 17 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 53 Berry Street, Queenstown, 5320, Eastern Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAdca9fa2c2a4e63719e63074ac3953d3e3d9fe8e6b97750d15b17362288621cc462b0a3ca46e756c190f0756040056b58e5bf?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night, for 2 ppl 13 5 1 5 53 Berry Street Queenstown 5320 Eastern Cape 021 201 8900 14:00-19:00 11:00 -31.892178928674 26.880847571758
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