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Garden House and Cottage

Self Catering

Review Summary

4.5 out of 5from 91 reviews for Garden House and Cottage
Cleanliness
4.6/5
Service
4.5/5
Location
4.5/5
Safety
4.4/5
Value for money
4.5/5
Shaun B - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaun B
With friends

Excellent venue not wanting for anything.

Incredible premises that would be very suited to long stays with everything you could possibly need, accommodating a large family.

Ramona R - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ramona R
With partner

Ruim woonstel, sou graag opsie wou hê om nader te parkeer om bagasie op te laai.

Ons het 'n aangename verblyf geniet.

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Spacious apartment, would like option to park closer to pick up luggage.

We enjoyed a pleasant stay.

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Ben S - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ben S
With partner

Baie aangenaam.

Baie goeie oornagplek, maar 'n mens sal ook vir 'n paar dae lekker daar kan bly.

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Very pleasant.

A very good place to stay overnight, but you can also stay there for a few days.

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Alan N - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alan N
With partner

Very comfortable.

Very comfortable. Perfectly situated.

Janine V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janine V
Family with teenagers

Loved it.

Het dit baie geniet. Groter as wat ons gedink het.

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Loved it.

Enjoyed it a lot. Bigger than we thought.

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Paul P - Mar 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Paul P
With partner

Great.

Our stay was excellent even though very short. We have no complaints about anything provided. In fact, it was all better than expected. I would recommend to anybody with the proviso they are happy with on-street parking. The rechargeable globes were also very dull or not working, but we did have our own magento lantern. Having said that, the lamp left of the stove was amazing during load shedding.

Gustav &therese S - Jun 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Gustav &therese S
With partner

Doen aan die vereistes.

N paar pointers: • Nuwe kussings vir die bed - die “rou eiers” is way beyond hulle sell by date. 'n Bekertjie melk in die yskas/250ml boksie long life melk dink ek nie is te veel gevra nie - daar is koffie/tee/olie/suiker, hoekom nie melk nie? ⁠Nuwe vadoek - hy is skoon maar oud. ⁠Wat van 'n TV?

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Do the requirements.

A few pointers: • New pillows for the bed - the "raw eggs" are way beyond their sell by date. A cup of milk in the fridge/250ml box of long life milk I don't think is too much to ask - there is coffee/tea/oil/sugar, why not milk? ⁠New dishcloth - he is clean but old. ⁠How about a TV?

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Chris S - Apr 2024
Overall rating
Cleanliness
1/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Chris S
With partner

Lekker oornag plek.

Baie lekker plekkie, mooi en skoon. WiFi kort net so bietjie 'n opgradering.

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Nice overnight place.

Very nice place, nice and clean. WiFi just needs a bit of an upgrade.

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Jacques O - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques O
Family with young children

Lekker, rustig.

Vriendelik verwelkom, baie netjies en skoon.

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Nice, calm.

Friendly welcome, very neat and clean.

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Bruce N - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bruce N
With partner

Lovely self catering facility.

The cottage was lovely. Clean, neat, and well-equipped. Home away from home.

Marelie D - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marelie D
With partner

Ja, waarde vir geld.

Sentraal gelee. Naby eetplekke.

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Yes, value for money.

Centrally located. Close to places to eat.

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Stefanie D - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stefanie D
Individual traveller

It was a great stay.

The WiFi name was not listed. Instructions for the gas stove would be helpful. The bedroom door to the terrace got stuck several times and should be fixed.

Garden House and Cottage 's response

Thank you for your review, Stephanie. We value the feedback and shall attend to the door as well as the oven instructions. Best wishes. Garden House and Cottage

Garden House and Cottage
Armand A - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Armand A
Individual traveller

Baie lekker, netjies en privaat.

Vriendelike diens, WiFi en als was 100%. Kon kosmaak tydens beurtkrag ook.

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Very nice, neat and private.

Friendly service, WiFi and everything was 100%. Could cook during load shedding too.

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Linda V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Linda V
With friends

Baie lekker!

Al probleem, nie voorsiening gemaak vir loadshedding nie. Geen addisionele ligte, een was beskikbaar, batterye was nie gelaai nie. Meer inligting oor restaurante sal die besoek vergemaklik!

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Very nice!

All problem, not provided for loadshedding. No additional lights, one was available, batteries were not charged. More information about restaurants will make the visit easier!

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Ansie N - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ansie N
With friends

Kommunikasie voor aankoms was puik. Eskom was ons nie goed gesind nie.

Pragtige plekkie, ruim en die badkamer is pragtig. Die lang nou gangetjie tot by die Cottage is nou vir mens en tas - maar dit was maar klagte van my vriend.

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Communication before arrival was great. Eskom was not kind to us.

Beautiful place, spacious and the bathroom is beautiful. The long narrow corridor to the Cottage is now for people and luggage - but that was just a complaint from my friend.

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Gino V - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Gino V
With partner

Dit was baie aangenaam.

Net die loadshedding wat 'n probleem is en daar was geen rechargeable lights nie. Baie netjies uiteen gesit. Waarde vir geld.

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It was very pleasant.

Only the loadshedding is a problem and there were no rechargeable lights. Very neatly laid out. Value for money.

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Carl E - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Carl E
With partner

All good.

Very neat, clean with all you need. A bit tricky with off street parking so had to take bike off car. Creche next door noisy for 2 hrs.

Anonymous Guest - Oct 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Anonymous Guest
With partner

Clean and tidy overnight place.

The cottage was clean and tidy, However, it lacks the final touches that a tired traveler needs, basic items such as milk, TV, hangers in the clothes closet etc. The entrance is through an alley to the back of the Main house which does not complement the cottage. . Secure parking close to the cottage is problematic because you have to ask for access every time by ringing the bell to Vuyanie at home. For my wife, who has difficulty walking, it was too far to the small gate at the end of the alley. The equipment in the cottage, especially crockery and eating utensils, is old and tired.

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Hans Joerg D - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Hans Joerg D
With partner

Lovely.

Pity that there was no hot water.

Cathy S - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Cathy S
With partner

We only stayed 1 night in the Garden Cottage during loadshedding. No Magneto light, one very weak candle type.

There was gas to boil a kettle. No wifi during loadshedding.

Garden House and Cottage 's response

Thank you for your review, Cathy, I'm sorry for the inconvenience. The ceiling lights are rechargeables, however, we will arrange for a stronger lantern to add to the existing one. The stove and oven are gas so that guests can still cook unimpeded by loadshedding, and there is also a braai. We are so glad you enjoyed your stay despite load shedding.

Garden House and Cottage
Ruth G - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ruth G
Family with teenagers

We overnighted in this beautiful home en route to the coast and it was so comfortable we said we should have spent two nights!

We are a large family and needed suitable accommodation for us all. Pleasantly surprised to find such a welcoming home with enough room for us all.

Nicole Jordan M - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
4/5
Nicole Jordan M
On business

Pragtige Karoo huis, ruim en skoon.

Ons het hier oorgebly op 'n sakereis. Die huis is skoon, ruim en ongelooflik mooi. Daar is alles wat jy sal nodig hê. Al probleem is dat daar geen veilige parkering is nie, net straat parkering. En vir ons as fotograwe is dit maar 'n probleem. Die huis is ook langs 'n speel skool, so dit raak raserig deur die dag. Verder was alles perfek en het ons, ons verblyf hier vreeslik geniet.

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Beautiful Karoo house, spacious and clean.

We stayed here on a business trip. The house is clean, spacious and incredibly beautiful. There is everything you will need. All problem is that there is no safe parking, only street parking. And for us as photographers it's just a problem. The house is also next to a play school, so it gets noisy during the day. Furthermore, everything was perfect and we really enjoyed our stay here.

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Johan V - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
1/5
Johan V
Family with teenagers

Over promise, under deliver.

If you want a clean bed and warm water you can go here, but don't expect a working kettle, a working stove or working Wi-Fi. No plugs for charging your electronic devices. Unsatisfactory product, but good service.

Garden House and Cottage 's response

Thank you for your review, Johan. We are sorry that the kettle was not working - it has now been sorted. The wifi and the stove, however, continue to be in good working order so unfortunately we are not sure about why they seemed to pose a problem. If you had called our manager she would have been on site in a matter of minutes to attend and help you out. As for plugs there are multiple plug sockets in all the reception rooms (kitchen, study, sitting room, dining room) and of course the usual plug sockets that all bedside lamps are plugged into. Perhaps it would be worth mentioning any issues in real time so that your hosts can immediately solve any problems for you.

Garden House and Cottage
Cj J - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cj J
With partner

Baie lekker blyplek, groot en netjies!

Baie lekker blyplek in die middel van Graaff-Reinet! Alles is naby en in loopafstand, stort lekker groot en lewensruimte!

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Very nice place to stay, big and tidy!

Very nice place to stay in the center of Graaff-Reinet! Everything is close and within walking distance, nice big shower and living space!

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Anne P - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anne P
With friends

A very pleasant stay.

Nice and quiet away from town.

Sonja P - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja P
With partner

Fabulous.

We stayed in the Main House. This was absolutely perfect! Great location, and large bedrooms. Lovely courtyard and outdoor furniture for braai. The house was even much better than on the photos.

Anonymous Guest - Aug 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner
Jacobus M - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Jacobus M
With partner

Baie mooi woning, goed geleë in die dorp, baie rustig.

Die huis het twee probleme, eerstens die hoofslaapkamer se badkamer wat in die motorhuis weggesteek is, dit is nie optimaal nie. Tweedens in die advertensie vir hiedie huis word al die slaapkamers wat nie enkelbeddens in het nie aangedui dat hulle met "queen-size" beddens toegerus is. Nie een van hierdie 3 beddens is "queen-size" nie, almal gewone dubbelbeddens, wat teleurstellend is en wanvoorstelling behels. Addisioneel laat 2 van die vemelde beddens (hoofslaapkamer en agterste kamer) se matras kwaliteit veel te wense na. Finaal op die oggend van vertrek was daar geen water in die huis nie!

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Very nice house, well located in the town, very quiet.

The house has two problems, firstly the master bedroom bathroom is hidden in the garage, it is not optimal. Secondly, in the advertisement for this house, all the bedrooms that do not have single beds are indicated as being equipped with "queen-size" beds. None of these 3 beds are queen size, all are regular double beds, which is disappointing and involves misrepresentation. Additionally, the mattress quality of 2 of the listed beds (master bedroom and back room) leaves much to be desired. Finally on the morning of departure there was no water in the house!

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Garden House and Cottage 's response

Thank you for your review Jacobus, it is very helpful to be given guidance - thank you especially about the point regarding double vs queen beds description! We have changed the description. Regarding mattresses, we have chosen Cloud 9 brands - I'm sorry you did not find these comfortable, but they are a good brand and unfortunately we cannot cater to all preferences. The water was indeed a problem - Graaff Reinet suffered terrible water issues over Christmas due to loadshedding which meant that the water pumps for the town reservoirs could not keep up with demand. We have chosen to install pressure pumps and link our borehole, so now are able to sidestep any of these issues should the town suffer them again. Please accept our apologies for that annoyance on the morning you left.

Garden House and Cottage
Ilona V - Dec 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
3/5
Ilona V
With partner

Geen water vir amper 24 uur gehad nie!

Met beurtkrag werk die drukpomp nie! Die krag was 4ure lank af, moeg gery en geen water nie!. Daar kan vir seker sonkrag of kragopwekker voorsien word, net vir die drukpomp. Die volgende oggend was daar ook glad nie water nie, want die tenk was leeg, al was daar krag! Pateties! My man het die eienares in die hande gekry en sy geld terug geëis! Die feit dat mens in die straat moet parkeer met 'n vol gepakte kar en ons ver daarvandaan was, was ook nie gerusstellend nie!

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Had no water for almost 24 hours!

With load shedding, the pressure pump does not work! The power was off for 4 hours, tired driving and no water!. For sure, solar power or generator can be provided, just for the pressure pump. The next morning there was no water either, because the tank was empty, even though there was power! Pathetic! My husband got hold of the owner and demanded his money back! The fact that you have to park in the street with a fully packed car and we were far from it was not reassuring either!

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Garden House and Cottage 's response

Thank you for your review Ilona, it is always helpful to have feedback. The listing states that parking is on-street. We fully understand that in some parts of the country people don't leave cars out, but we are grateful that in the Karoo and this has not so far posed a problem. Regarding the water, I would gently like to remind you that there was in fact water, but not during load shedding. Certainly, we can put a solar panel in for the pump, but as this (the load shedding leading to no water) was a town crisis that the whole area had only just been plunged into we were all still learning. We apologised and explained to you how to turn off and on the pump to suit preferences and would like to reiterate that there was indeed water. We do look forward to keeping ahead of any new challenges that may come to the country this year, and are deeply grateful to guests who have been understanding and tolerant while we got to grips with the last one. Again, we apologise for the inconvenience during load shedding hours at the time. Kind regards, Garden Cottage management

Garden House and Cottage
Coreen S - Jan 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Coreen S
With partner

Oornag.

Ek was baie teleurgestel in die feit dat ons geen WiFi access gehad het nie, ek dit aangemeld by Nicole die agent en tot op hierdie uur geen terugvoer ontvang nie. Een van ons main redes was dat ons oorslaap omdat ons online meetings sou hê en omdat die bespreking gewys het dat WiFi beskikbaar is, het ons aangeneem dit sou geskik wees. Ook die straatparkering was baie risky, ons gedink dat ons sou kon aflaai van ons belangrike items en inneem tot by die blyplek, maar dit was so ongemaklike setup. So dankie, maar nee dankie vir 'n volgende besoek. Ons ry gereeld via G. R en ons slaap altyd oor. En dit ons 1ste keer dat ek so ongename ervaring ervaar.

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Overnight.

I was very disappointed in the fact that we had no WiFi access, I reported it to Nicole the agent and until this hour received no feedback. One of our main reasons was that we were sleeping over because we would have online meetings and because the booking showed that WiFi was available, we assumed it would be suitable. Also the street parking was very risky, we thought that we would be able to drop off our important items and take them up to the accommodation, but it was such an awkward setup. So thanks, but no thanks for a next visit. We often drive via G. R and we always sleep over. And this our 1st time that I experience such unpleasant experience.

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Garden House and Cottage 's response

Hello Coreen,
Thank you for your review and I am sorry you didn't enjoy your trip.
The parking is advertised as on street, and we leave our own cars out at night.
The Wi-Fi issue I note, as I realise it can be very frustrating. I would like to add that our manager did respond promptly to you when you asked for the code, though it is written in the welcome book. Bluesky checked the Wi-Fi and all was fine. Our manager worked to have the cottage ready for you 3 hours earlier than check in, so I hope that went some way to pleasing you.
Best wishes, Garden Cottage.

Garden House and Cottage
Mari N - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mari N
With partner

Geïsoleerd soos dit hoort gedurende 'n pandemie!

Skoon, stil, geïsoleerd, met alles wat mens nodig mag kry gedurende 'n oorslaap na die kus.

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Isolated as it should be during a pandemic!

Clean, quiet, isolated, with everything one might need during an overnight stay to the coast.

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Gavin T - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gavin T
With partner

Fantastiese plek!

Garden Cottage is 'n wonderlike plekkie om te bly vir 'n couple. Veilig, ruim en privaat. Alles is daar wat jy benodig en daar is boonop 'n lekker kaggel. Sal enige tyd weer daar gaan bly.

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Fantastic place!

Garden Cottage is a wonderful place to stay for a couple. Safe, spacious and private. Everything you need is there and there is also a nice fireplace. Would stay there again anytime.

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Anli M - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Anli M
With partner

Ons het baie lekker gebly. Op die webtuiste word 'n tuinwoonstel geadverteer. Ons het egter die hele huis met 4 slaapkamers, 3 badkamers en 'n toesluit garage tot ons beskikking gehad. Absolute waarde vir geld. Langsaan is egter 'n plek van veiligheid met baie raserige kindertjies wat buite speel. Teen 19:00 was dit egter doodstil tot die volgende oggend.

Ons gasvrou was baie vriendelik en hulpvaardig.

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We had a very nice stay. A garden apartment is advertised on the website. However, we had the entire house with 4 bedrooms, 3 bathrooms and a lock-up garage at our disposal. Absolute value for money. Next door, however, is a place of safety with lots of noisy children playing outside. However, by 19:00 it was dead quiet until the next morning.

Our hostess was very friendly and helpful.

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Monique S - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Monique S
With partner

Waarde vir geld en baie vriendelike diens.

Sal aanraai dat daar gespesifiseer word op bespreking dat dit op-straat parkering vereis en langs 'n dagsorgsentrum is.

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Value for money and very friendly service.

Would advise that it is specified on booking that it requires on-street parking and is next to a day care centre.

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Charmaine D - Dec 2021
Overall rating
Cleanliness
5/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
5/5
Charmaine D
With partner

Baie netjiese en oulike plekkie.

Baie netjies en privaat. Lekker bederf op pad na ons vakansiebestemming.

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Very neat and cute place.

Very neat and private. Nice treat on the way to our holiday destination.

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Monique R - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Monique R

Garden House and Cottage is 'n lieflike, historiese huis.

Die kuier daar was kort, maar gemaklik en gerieflik. Met aankoms het ons wel gesukkel om toegang tot die perseel te kry omdat ons die bestuurder se WhatsApp die oggend gemis het.

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Garden House and Cottage is a lovely, historic home.

The visit there was short, but comfortable and convenient. On arrival we did have trouble accessing the premises as we missed the manager's WhatsApp in the morning.

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Sanet S - Oct 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Sanet S
With partner

Vinnige oorslaap om lang reis van Kaapstad na Oos-Kaap te breek.

Hierdie was van die goedkoper verblyf beskikbaar in Graaff-Reinet. Ideaal (ekonomies) vir 'n vinnige 1 nag oorslaap. Die beddegoed en handdoeke was silwerskoon. En ons het heerlik geslaap. Stil en privaat die tuinwoonstel. Paar goedjies om net te weet dalk: Parkering nie beskikbaar nie, motor moet in straat staan oornag. Geen TV of radio nie, geen toiletsproei nie. Wel koffie en teesakkies en suiker beskikbaar, maar geen melk nie. Bring jou eie melk saam vir koffiedrink. Kombuis se asblikdeksel was stukkend. En van die eetgerei was nie silwerskoon gewas nie. Ons moes eers borde was voor ons kon eet. Sout en peper sou ook handig gewees het. Ons het maar gaan melk en sout en peper koop by die Spar. Maar steeds die moeite werd, prysgewys.

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Quick stopover to break long journey from Cape Town to Eastern Cape.

This was some of the cheaper accommodation available in Graaff-Reinet. Ideal (economical) for a quick 1 night sleepover. The bedding and towels were spotless. And we slept great. Quiet and private the garden apartment. A few things to know just maybe: Parking not available, car must be parked in the street overnight. No TV or radio, no toilet spray. Well coffee and tea bags and sugar available, but no milk. Bring your own milk for drinking coffee. Kitchen bin lid was broken. And some of the cutlery was not washed clean. We had to wash the plates before we could eat. Salt and pepper would have been handy too. We just went to buy milk and salt and pepper at the Spar. But still worth it, price wise.

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Tertia O - Dec 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
2/5
Tertia O

Nie wat dit voorstel om te wees nie.

Goed geleë, maklik bereikbaar. MAAR: wasbakdrein was verstop, eienaar het gesê hulle sal eers die volgende oggend na aanmelding daaraan aandag gee. Hele nag met die stank moes saamleef. Stoepdeur het nie kon oopsluit nie. Ander persone op perseel het toegang tot swembad gehad, ons nie. Dink dit is onbillik. Foto's van sitkamer en kamer is met wyehoeklens geneem, nie so ruim soos op foto's nie. Slegs EEN 2-sitplekbank voor 'n kaggel, geen TV. Daar kan regtig ten minste nog 1 gemakstoel wees asb. Nie almal wil op mekaar se skote sit nie. Badkamer het nie 'n deur nie wat dit ongemaklik maak as die eenheid gedeel word. Alhoewel baie skoon, was die totale ervaring 'n groot teleurstelling. Eienaars moet self in hul plekke gaan bly alvorens hulle dit uithuur om die tekortkominge te besef. Swak reaksie van eienaar op voordeur se sleutel wat nie kon werk nie en verstopping van drein was teleurstellend. Iemand kon gestuur word om dadelik aandag te gee, nie gedoen nie.

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Not what it pretends to be.

Well located, easily accessible. BUT: sink drain was blocked, owner said they wouldn't attend to it until the next morning after check-in. Had to live with the stench all night. Patio door could not unlock. Other persons on site had access to pool, we did not. Think it's unfair. Photos of living room and room were taken with wide angle lens, not as spacious as in photos. Only ONE 2 seater couch in front of a fireplace, no TV. There really could be at least 1 more easy chair please. Not everyone wants to sit on each other's laps. Bathroom does not have a door which makes it uncomfortable if the unit is shared. Although very clean, the overall experience was a huge disappointment. Owners should go live in their places themselves before they rent them out to realize the shortcomings. Poor response from owner to front door key not working and blockage of drain was disappointing. Someone could have been sent to attend immediately, not done.

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Garden House and Cottage 's response

Hello Tertia, thank you for the review. I'm sorry you felt you had a number of issues.
I'll start with the key, if you remember you were trying to enter through the wrong door and after my manager called you, you came right.
The town was blessed with unbelievable rain that day, I believe it was 60ml in one hour, which caused havoc with drains, and you raised it after 18:00 in the evening when unfortunately little could be done. Although my manager had responded to you immediately with an apology and an assurance that it would be fixed first thing, as it was. Certainly we are sorry for that experience.
We feel we have improved the seating arrangements, although I appreciate everyone has different taste.
We do not advertise a pool or a TV so consequently it is not something you can expect to have use of.
As for the door to the bathroom I am wondering if you are mistaking the cottage with another, because there is most certainly a door.
Wishing you all the best for 2022, from the staff at Garden Cottage.

Garden House and Cottage
Dirk H - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk H
With partner

Made Graaff-Reinet a better place.

This was not our first visit to Graaff-Reinet. Garden Cottage made this town special. The service is friendly and very good. Everything is as described on the website. It is so centrally situated, you are a walk away from coffee shops, restaurants and attractions. We loved it and will anytime chose this accommodation again. Thanks Nilene for everything.

Clausanne O - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clausanne O
With friends

Waarde vir geld, netjies en goed toegerus.

Vir ‘n vinnig oornag in Graaff-Reinet was Garden Cottage ideaal. Vriendelik diens, baie mooi en goed toegruste woonstel en definitief waarde vir geld.

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Value for money, tidy and well equipped.

For a quick overnight stay in Graaff-Reinet, Garden Cottage was ideal. Friendly service, very nice and well equipped apartment and definitely value for money.

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Gary W - Mar 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gary W
With partner

Ideal for a base and very comfortable.

Perfect spot from which to explore Graaff-Reinet, Valley of Desolation, etc. Cottage was roomy, comfortable, and supplied all our needs. Pity that it was so hot there during our stay, but air con in the cottage provided much relief.

Johan G - Nov 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan G
With partner

Very quiet, nice beds and baths.

The bathrooms needs improvement.

Ja V - Mar 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
1/5
Value for money
3/5
Ja V
With partner

Geen veilige parkering, afstand om bagasie te dra is ver en reg langs kleuterskool geleë.

Sien sterre.

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No safe parking, distance to carry luggage is far and located right next to kindergarten.

See stars.

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Garden House and Cottage 's response

Hello Ja, and thank you for the review.
The listing clearly says street parking and access down a side passage to the private cottage. We leave our own vehicles out as it is perfectly safe.
May I suggest you specifically book a listing that has off-street parking if that is what you prefer, as I am sure you will understand. We also prefer guests not to be disappointed if they have different expectations.
Kind regards,
Garden Cottage

Garden House and Cottage
Mary S - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mary S
With partner

Quiet and the nicest place we have stayed at on our various trips.

So well located in Graaff-Reinet, well laid out, really peaceful, comfortable and the owners an absolute pleasure to meet. Nilene - you made our trip and so pleased it rained while we were there.

Leon L - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon L
With partner

Netjies en gerieflike oornagverblyf.

Nilene het ons vriendelik ontvang en gereël vir veilige parkeerplek. Die eenheid is netjies, skoon en het alles wat nodig is vir gerieflike oornagverblyf in Graaff-Reinet.

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Neat and comfortable overnight accommodation.

Nilene received us kindly and arranged for safe parking. The unit is neat, clean and has everything needed for a comfortable overnight stay in Graaff-Reinet.

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Lanri J - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lanri J
With partner

Dit was 'n lieflike plek om in te bly en sal enige iemand aanbeveel om hier te oornag

Sien sterre.

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It was a lovely place to stay and would recommend anyone to stay here

See stars.

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Elsa V - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsa V
With partner

Lovely place to stay.

Enjoyed our stay in the Garden Cottage and will definitely stay there again with our next visit to Graaff-Reinet.

Lynette B - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette B
With friends

Pragtige plekkie met vriendelike gasvrou.

Was regtig een groot plesier om hier oor te bly. Skoon en gerieflik en als wat jy nodig het. Binne stapafstand van die middedorp. Pragtige kerk en Reinet Huis het soveel geskiedenis. Valley of Desolation is die moeite werd om te besoek. Restaurante goeie diens en heerlike kos.

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Lovely place with friendly hostess.

Was really one big pleasure to stay here. Clean and convenient and everything you need. Within walking distance of the town centre. Beautiful church and Reinet House has so much history. Valley of Desolation is worth a visit. Restaurants good service and delicious food.

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Blok F - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Blok F
With partner

Uiters aangenaam en vriendelike diens.

Die Garden Cottage is ruim en netjiese oornagverblyf in 'n rustige, privaat omgewing.

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Very pleasant and friendly service.

The Garden Cottage is a spacious and neat overnight stay in a quiet, private setting.

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Rosalie V - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rosalie V
With partner

Uncomplicated stop over.

Very simple check-in, friendly service. Cottage fully equipped with basic kitchen supplies, sufficient for a short stay. Lovely surroundings, and owner kindly allowed us to park our car in their garage. Beautiful little town with lots of character.

Chanel P - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chanel P
With partner

Ongelooflik lekker oornag!

Ons sal die Garden Cottage enige tyd aanbeveel! Dit was baie meer as wat ons verwag het! Dit is 'n lieflike plek, so netjies en mooi ingerig! Ons sal beslis weer van die verblyf gebruik maak!

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Unbelievable overnight!

We will recommend the Garden Cottage anytime! It was much more than we expected! It is a lovely place, so neat and nicely decorated! We will definitely use the accommodation again!

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Pieter D - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter D
With partner

Baie gerieflik en veilig.

Heerlik gebly, en dankie Will, julle het ons baie tuis laat voel met ons verblyf daar. Goeie waarde vir geld, en kan Garden Cottage sterk aanbeveel!

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Very convenient and safe.

Great stay, and thank you Will, you made us feel very much at home during our stay there. Great value for money, and can highly recommend Garden Cottage!

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Jaco S - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco S
With partner

Stil en rustigheid na 'n lang reis. Alles wat nodig is.

Lekker verblyf, groot en ruim.

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Peace and quiet after a long journey.

Cottage had everything we needed. Spacious.

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Hercules N - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hercules N
With partner

Rustige, gemaklike en sentraal geleë oorblyverblyf in Graaff-Reinet.

Die wooneenheid is baie goed geleë naby sodat dit wat Graaff-Reinet bied maklik bereikbaar is. Die ruim woonstel is agter in die tuin van die eienaarswoning en is goed toegerus met alles wat nodig is en bied dus 'n rustigheid en gemak wat moeilik geklop sal word. Ons is gul ontvang en die diens was baie vriendelik en effektief. In kort, die verblyf was besonder goeie waarde vir geld.

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Quiet, comfortable and centrally located accommodation in Graaff-Reinet.

The residential unit is very well located nearby so that what Graaff-Reinet has to offer is easily accessible. The spacious apartment is at the back of the garden of the owner's residence and is well equipped with everything needed and therefore offers a tranquility and comfort that will be hard to beat. We were received generously and the service was very friendly and efficient. In short, the stay was exceptionally good value for money.

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Johan V - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Johan V
With partner

Baie goeie en aangename verblyf.

Ons kan Garden Cottage baie beslis aanbeveel. Nilene het uit haar pad gegaan om alles vir ons gemaklik te maak. Sal weer daar oorbly as ons weer in daai rigting is.

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Very good and pleasant accommodation.

We can definitely recommend Garden Cottage. Nilene ent out of her way tot make everything comfortable for us. Will stay there again when we are in that area.

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Daleen S - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Daleen S
With partner

Great stay at an affordable price.

Garden Cottage is a clean, neat and peaceful place to stay in Graaff-Reinet. Value for money. Will definitely stay there again. Highly recommended. Friendly and quality service.

Magda D - Oct 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda D
With partner

Baie aangenaam.

Ons het baie lekker gebly.

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Very pleasant.

We had a very nice stay.

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Alewyn B - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Alewyn B
With partner

Pragtig en privaat.

Met ons aankoms was dit verskriklik warm in Graaff-Reinet, maar 'n baie effektiewe lugversorger het sommer vinnig ons eenheid afgekoel. Pragtige ruim eenheid met groot leefvertrek en groot slaap- en badkamer. Klein stoepie waar ons lekker gebraai het die aand. Die eienaar was baie gaaf en het al ons versoeke - soos ekstra vrieskasgeriewe- dadelik aan voldoen. Dit sou tog wenslik wees om in plaas van net 2 van elk messe, vurke , ens. te hê darem net 4 daar te los omdat mens die aandete en ontbyt daar eet. Verder was alles meer as wat ons verwag het.

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Beautiful and private.

With our arrival it was terribly hot in Graaff-Reinet, but a very effective air conditioner quickly cooled our unit. Beautiful spacious unit with large living room and large bedroom and bathroom. Small veranda where we had a great braai that evening. The owner was very kind and immediately met all our requests - such as extra freezer facilities. It would be great to have 4 knives, forks, etc. instead of just 2 of each because one eats dinner and breakfast there. Furthermore, everything was more than we expected.

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Erika V - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Erika V
With partner

Tevrede met verblyf en bestuur van Garden Cottage.

Kan doen met ‘n Bybel, tissues, handeroom en ‘n laken en kombers. Baie warm om in somer onder duvet te slaap! Verder, goeie waarde vir geld.

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Satisfied with accommodation and management of Garden Cottage.

Can do with a Bible, tissues, hand cream and a sheet and blanket. Very hot to sleep under a duvet in summer! Furthermore, good value for money.

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Magda V - May 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Magda V
With partner

Pragtig ruim en sonnig.

Baie lekker gebly. Ongelukkig was ons min by die blyplek. Was meestal uit.

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Beautifully spacious and sunny.

Very nice stay. Unfortunately we were few at the accommodation. Mostly washed out.

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Gerrit V - Aug 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
5/5
Gerrit V
With partner

Die plek se aanbod is goed vir die prys. Sal weer hier bly.

Alles was in orde en gerieflik, behalwe dat die water nie behoorlik warm wou word. 'n Kouerige stort is nie lekker in die winter. As hulle aandag daaraan gee, is alles piekfyn.

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The place's offer is good for the price. Will stay here again.

Everything was fine and convenient, except that the water did not want to get hot. A cold shower is not pleasant in winter. When they pay attention to it, then everything will be fine.

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Anton K - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anton K
Family with teenagers

Netjiese eenheid, ruim, naby aan baie goeie restaurante. Baie lekker gebly.

Sien sterre.

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Neat unit, spacious, close to many good restaurants. Very nice stay.

See stars.

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Liezl F - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezl F
Individual traveller

Awesome - sal vir seker Garden Cottage weer gebruik wanneer!

Vriendelik, veilig, netjies - alles in een!

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Awesome - will definitely use Garden Cottage again.

Friendly, safe, neat - all in one!

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Herman S - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman S
With partner

Baie lekker.

Baie vriendelike en gasvrye mense. Rustig en stil, maar nog steeds sentraal.

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Very nice.

Many friendly and hospitable people. Peaceful and quiet, but still central.

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Chris Z - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris Z
With partner

Baie lekker gebly.

Nilene het ons hartlik ontvang en gesorg dat ons lekker bly.

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Very nice stay.

Nilene received us warmly and made sure that we had a good stay.

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Rene D - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rene D
With partner

Baie netjiese goed geleë verblyf.

Ons was aangenaam verras met die verblyf. Baie oulike manier van ontvangs en gratis WiFi! Die woonstel is goed toegerus en skoon. Sal weer in die toekoms gebruik maak van die fasiliteit.

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Very neat and good located accommodation.

We were pleasantly surprised with the accommodation. Very charming way of welcoming us and free Wi-Fi! The apartment is well equipped and clean. Will make use of the facilities again in the future.

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Walter B - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Walter B
With partner

Uitstekend.

Pragtige cottage net om die draai van winkels en eetplekke. Die jong paartjie wat jou hier huisves is ontsettend vriendelik en behulpsaam.

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Outstanding.

Beautiful cottage just around the corner from shops and eateries. The young couple who host you here are extremely friendly and helpful.

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Frikkie L - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Frikkie L
With partner

Uitstekende waarde vir geld met 'n goeie ligging en fasiliteite.

Ons het ons verblyf in Garden Cottage baie geniet. Die fasiliteit bied besonder goeie waarde vir geld. Ons kan dit aanbeveel in enige seisoen. Daar is lugreëling vir warm somersdae en ‘n kaggel vir knus kuiers op koue wintersdae. Net ‘n kort stappie om die blok neem jou na baie goeie restaurante. Jou motor moet ongelukkig in die straat parkeer word, maar die huisie is baie veilig en privaat. Ons kan die Garden Cottage sterk aanbeveel.

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Excellent value for money with a good location and facilities.

We enjoyed our stay at Garden Cottage. The facility offers exceptional value for money. We can recommend it in any season. There is air-conditioning for hot summer days and a fireplace for cozy nights on cold winter days. Just a short walk around the block takes you to very good restaurants. Unfortunately your car must be parked in the street, but the cottage is very safe and private. We can highly recommend the Garden Cottage.

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Talita M - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Talita M

Baie lekker verblyf met al die nodige geriewe, goeie waarde vir geld.

Gerieflike verblyf, baie rustige omgewing. Goeie waarde vir geld.

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Very nice accommodation with all the necessary facilities, good value for money.

Comfortable accommodation, very peaceful surroundings. Good value for money.

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Braam L - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Braam L
With partner

Uitstekende waarde vir geld!

Uitstekende waarde vir geld, baie gesellige oorslaap-eenheid. Lekker gebraai en in die tuin gekuier. Baie sentrale ligging, naby winkel.

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Good value for money!

Good value for money, very cosy unit. Had a lovely braai and sat in the garden. Very centrally located close to the shop.

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Cornie E - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Cornie E
With partner

Netjies en lekker ruimte.

Sal die plek aanbeveel vir oornaggaste. Het dit geniet om daar te bly.

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Neat and nice space.

Would recommend the place for overnight guests. Enjoyed staying there.

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Ewert O - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ewert O
With partner

Baie baie gasvry en eerlik goeie waarde vir geld.

Nilene was baie gasvry. Boodskappe gestuur op die regte tyd. Aanbevelings gemaak oor restaurante. Uitstekende diens.

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Very very hospitable and honestly good value for money.

Nilene was very hospitable. Messages sent at the right time. Recommendations made about restaurants. Excellent service.

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Anina N - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Anina N

Baie geniet.

Heerlike atmosfeer in 'n pragtige omgewing.

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Enjoyed it a lot!

Had a lovely atmosphere in a beautiful area.

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Minette C - Jan 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Minette C
With friends

Goeie waarde om 'n lang reis te breek in 'n mooi ou dorp.

Goeie waarde, kothuis in 'n mooi tuin - perfek vir ons schauzer ook om 'n lang reis te breek in 'n mooi ou dorp. Netjies en skoon, heerlike linne! ‘n Paar kleinighede sou meer verwelkomend wees: meer as twee teesakkies, sout en peper, koffie vir die koffiepot.

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Good value to break a long journey in a pretty old town.

Good value, cottage in a pretty garden - perfect for our schauzer too to break a long journey in a pretty old town. Neat and clean, lovely linen! A few little things would be more welcoming: more than two tea bags, salt and pepper, coffee for the coffee pot.

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Philip P - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Philip P
With partner

Brilliant stopover.

Very large and comfy cottage. Had a walk though town, nice and quiet. Pick and Pay and Spar to replenish stocks. To eat out it is best to book as most of the places were fully booked for dinner (it was a weekend). It was boiling hot 36 degrees, so the air-con in the cottage was a lifesaver.

Ansie V - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Ansie V
With partner

Pragtige, stylvolle kothuis waar mens heerlik bly.

Pragtige, stylvolle kothuis. Heerlik ruim. Lugreëling in die slaapkamer kan dalk oorweeg word, maar selfs daarsonder steeds wonderlike waarde vir geld. Gasvrou het moeite gedoen om ons voertuig te beveilig.

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Beautiful, stylish cottage where you have a wonderful stay.

Beautiful, stylish cottage. Wonderfully spacious. Air conditioning in the bedroom might be considered, but even without it still great value for money. Hostess went to great lengths to secure our vehicle.

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Hanlie M - Dec 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Hanlie M
With partner

Gemaklik.

Die kamer was aan die agterkant van die huis. Taamlike end om al jou bagasie te dra. Ons moes omtrent alles uitdra, aangesien daar net straatparkering is en ons was erg verbaas oor al die sekuriteit in so 'n klein dorpie.

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Comfortable.

The room was at the back of the house. Quite an end to carry all your luggage. We had to carry almost everything out as there is only street parking and we were very surprised at all the security in such a small town.

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Garden House and Cottage 's response

Thank you for your review Hanlie. After your early check in, my husband helped you with this carrying, and we do offer our garage to guests, which fits a Fortuner-size car in. The street, however, is perfectly fine; as you saw, we leave our own cars out.
The security is there more to reassure guests who come from larger cities and feel nervous about such aspects of their stay. I do hope you enjoyed your holiday and have a good 2019.

Garden House and Cottage
Erich N - Oct 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Erich N
With partner

Baie aangenaam en sentraal.

Die woning is baie aangenaam, maar die volgende benodig aandag: Die slotte vir hek en garage. Pype wat in half donker gang lê - het hieroor gestruikel. Afdakpyp wat los in gang hang. Dieremis-stank wat die dag gestrooi is. Verbaas dat daar geen TV is nie. Verstaan droogte, maar die tuin is slordig. Woning was vir R500 aangebied, rekening was R600.

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Very pleasant and central.

The house is very pleasant, but attention is required with the following: The locks for fence and garage. Pipes lying in a half-dark corridor - stumbled upon this. Roof pit hanging loose. Animal faeces stench of the day. Surprised that there is no TV. Understand drought, but the garden is sloppy. Residence was offered for R500, account was R600.

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Koos B - Sep 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Koos B
With partner

Lekker skoon en netjies en baie ruim.

Ons sou TV wou kyk, maar die vuurherd en WiFi het opgemaak daarvoor.

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Nice clean and tidy and very spacious.

We would have liked to watch TV, but the fireplace and WiFi made up for that.

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James R - Apr 2018
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
James R
Individual traveller

Very enjoyable.

Really enjoyed staying in this very neat, clean and spacious cottage. Only the shower head needs to be repaired and maybe a TV installed. Yes, I would use this same cottage again when I visit Graaff-Reinet.

Garden House and Cottage 's response

Thank you for your feedback, James. The shower head has been replaced.

Garden House and Cottage
Claudia P - Nov 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Claudia P
Individual traveller

Gut und sicher. Nilene ist eine gute Gastgeberin, die über mehrere andere Objekte in der Stadt verfügt.

Direkt neben dem Kindergarten. Keine Ausschilderung aber problemlos netter Kontakt mit der Gastgeberin Nilene. Ruhige Lage im hinteren Teil des Gartens mit Zitronenbaum umgeben von Backsteinmauern. Grosse Dusche, bequemes Bett. Küche ausgestattet mit allem was man braucht. Fragt die Gastgeberin nach Ihrer Farm ausserhalb oder nach ihren anderen Übernachtungsangeboten in klassischen Häusern zentral in der Stadt. Sehr empfehlenswert.

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Good and safe. Nilene ist eine gute Gastgeberin, die über several other objects in the city.

Directly next to the Kindergarten. Keine Ausschilderung aber problemlos netter Kontakt mit der Hostgeberin Nilene. Quiet location in the back part of the garden with lemon trees surrounded by brick walls. Large shower, comfortable bed. Küche ausgestatt mit allem was man braucht. Ask the Hostess to go outside their Farm or to their other Übernachtungsangebote in klassischen Häusern zentral in der Stadt. Highly recommended.

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Elsa L - Mar 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Elsa L
With partner

Gerieflik.

Baie lekker. Veiligheidslig by ingang vanaf straat het nie gewerk nie.

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Comfortable.

Very nice. Security light at entrance from street did not work.

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Jj L - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Jj L
With partner

Dit was die moeite en geld werd!

Die oornag was nodig en veral in die pragtige dorpie! Ek beveel dit aan.

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It was worth the effort and value for money!

This overnight was needed and especially in such a beautiful little town! I recommend it!

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Hanli L - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanli L
Family with young children

Lieflik, loflik en rustig, tops!

Die eienaar Nilene was so gasvry en tegemoetkomend, die kothuis pragtig netjies, skoon, privaat en met gesellige dekor en ons voertuig ook veilig in 'n toesluit garage - ons sal hierdie verblyf sterk aanbeveel vir 'n gesin met 'n babatjie/met klein kindertjies.

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Lovely, lovely and calm, tops!

The owner Nilene was so hospitable and accommodating, the cottage beautifully tidy, clean, private and with cozy decor and our vehicle also safe in a locked garage - we would highly recommend this accommodation for a family with a baby/with small children .

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Melanie E - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie E
Family with young children

Dit was so 'n lekker ondervinding en ons het so lekker geslaap in die comfy skoon beddens.

Die eienaars is so vriendelik en het ook vir ons hulle garage beskikbaar gemaak. Die plekkie is gorgeous en dit is so mooi en skoon. Die beddens en beddegoed is lekker comfy en ons het soos klippe geslaap.

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Such a great experience and we slept well on the comfy clean beds.

The owners are so kind and even made their garage available to us. The place is gorgeous, so beautiful and clean. The beds and bedding are comfy and we slept like logs.

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Vernon R - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vernon R
With partner

Baie rustig en privaat.

Ons het die verblyf in die yskoue Graaff-Reinet terdeë geniet. Garden Cottage is 'n presiese beskrywing van die plekkie. Eenkant in die tuin en baie privaat en rustig. Die gasvrou was vriendelik en behulpsaam.

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Very peaceful and private.

We thoroughly enjoyed the stay in the freezing cold Graaff-Reinet. Garden Cottage is an exact description of the place. To one side in the garden and very private and peaceful. The hostess was friendly and helpful.

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Malie G - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malie G
Family with young children

Keurig en gemaklik met al die nodige in een van die mooiste historiese dorpshuise in Graaff Reinet.

Die akkommodasie is goed versorg en gemaklik. Nilene is 'n sjarmante gasvrou en het my en my twee jong seuns vroegaand op 'n koue wintersdag verwelkom. Sy en haar man Will boer op 'n geskiedkundige plaas buite die dorp waar hul ook akkommodasie en toeris-aktiwiteite aanbied, onder andere bergfietsroetes.

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Exquisite and comfortable with all the necessities in one of the most beautiful historical houses in Graaff-Reinet.

The accommodation is well looked after and comfortable. Nilene is a charming hostess and welcomed me and my 2 young sons early on a cold evening. She and her husband Will farms on a historical farm outside town where they also offer accommodation and tourist activities, like mountain biking.

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Johann H - Oct 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Johann H
With partner

Very nice and neat cottage.

Nilene, thank you for the friendly reception and stay at your lovely cottage. We will be back for sure!

Willem V - Nov 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Willem V
With partner

Baie netjies, maar die water in die krane het sleg geruik en daar was geen melk in die yskas nie.

Garden cottages is goed geleë en baie netjies. Die water in die krane het egter sleg geruik en dit was ondrinkbaar, om te stort was ook 'n onaangename ervaring. Geen alternatiewe drinkwater is voorsien nie. Alhoewel daar koffie en tee was, was die suiker baie min en daar was ook geen melk in die yskas nie. Indien Garden Cottages hierdie probleme kan regstel, sal ek dit kan aanbeveel vir enigiemand.

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Very neat, but the water in the taps smelled bad and there was no milk in the fridge.

Garden Cottages is well located and neat. The water in the taps smelled bad and was undrinkable, showering was also unpleasant. No alternative drinking water was provided. Even though there was coffee and tea, there wasn't much sugar, and no milk in the fridge. If Garden Cottage can fix these problems, I can recommend it to anyone.

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Garden House and Cottage 's response

Thank you for your comment. Unfortunately, there is little that can be done about the town water, which the whole area suffers from largely due to the drought. It is, however, completely safe to drink. The milk was an oversight, as usually the cottage is well stocked, so I shall see this is done.

Garden House and Cottage
Matilda B - Sep 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
3/5
Matilda B
On business

Baie gesukkel maar ten spyte daarvan heel aangenaam.

Die cottage is goed geleë en goed ingerig, maar die toegang daartoe is 'n groot frustrasie. Die syhekkie wat toegang verleen word met 'n ketting en haakslot gesluit, en dis die mees onpraktiese opset wat ek nog teëgekom het. 'n Mens moet elke keer as jy by die hekkie kom arms vol bagasie en goedere op die grond neersit omdat jy twee hande nodig het om die slot oop te sluit, en selfs dan is dit 'n groot gesukkel. Dan moet jy al jou goed deurdra en weer alles op die grond sit om te sluit. Die gangetjie waardeur 'n mens moet loop is baie nou en uiters ongemaklik met bagasie. Dit is die praktiese probleme. Behalwe dit is die cottage mooi ruim, goed ingerig en heel aangenaam. As hulle die heksituasie kan oplos sal dit 'n reuse verbetering wees. Parkering is op straat en voel nie veilig nie. Inligting oor WiFi-toegang is nie met aankoms verskaf nie.

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Was a big struggle but despite that it was lovely.

The cottage has a great location, but access is a big issue. The little side gate that provides access to the property is locked with a chain and lock, and it's the most impractical setup I've ever come across. Every time you get to the gate you have to put arms full of luggage on the ground because you need two hands to open the lock and even then it is a struggle. Then you have to haul your luggage through the gate and put it on the ground again. The little corridor you have to walk through is very narrow and very uncomfortable if you're carrying luggage. Those are the practical problems. That said. The cottage is spacious, well-appointed and pleasant. If they can fix the gate issue it would be a big improvement. Parking in the street, didn't feel safe. WiFi insturctions weren't provided at arrival.

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Garden House and Cottage 's response

Thank you for your feedback.
1) Regarding Wi-Fi - The information is in fact in 2 places in the cottage; the information booklet on the table right in front as you walk in, as well as in a separate photo frame next to the fireplace.
2) Regarding on-street parking - It is clearly stated in the characteristics on the listing that there is safe, on-street parking only, so one is made aware of this before booking.
3) Regarding the 2 stars for security - Much of your complaint is about having to lock and unlock the side gate which is there for security purposes. We regret to inform you that the gate was not locked after you had left.
4) Regarding customer service - My husband offered to carry your bags when he came to greet you and you declined.
5) I am not sure why you have only given 3 stars for cleanliness as the cottage is kept immaculately clean and if you'd found a problem you need only have pointed it out and we would have rectified it immediately.
6) Regarding the side gate/padlock frustration, although we have had no complaints before, I apologise for the perceived hassle.

Garden House and Cottage
Christo S - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Christo S
With partner

Baie lekker oornag plek.

Heerlike verblyf, netjies, skoon.

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Very nice place to spend the night.

Lovely accommodation, neat, clean.

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From
From R 800
per night (sleeps 2)
From
R 800
per night (sleeps 2)
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 15:00 to 20:00
    Check-out: 09:00
  • Address: 85 Cradock Street, Graaff-Reinet, 6280, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8c208c6bdd0ef3220301c19650b69388f3956c571eba2c7ca8d20c3b4dbbef85bf2d5dbdccc7383ff4990f2665dbdb103b23?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R800 per night (sleeps 2) 91 5 1 5 85 Cradock Street Graaff-Reinet 6280 Eastern Cape 021 201 8900 15:00-20:00 09:00 -32.253127504122 24.53264949927