Garden House and Cottage
Review Summary
Shaun B - Sep 2024
Overall rating
Excellent venue not wanting for anything.
Ramona R - Aug 2024
Overall rating
Ruim woonstel, sou graag opsie wou hê om nader te parkeer om bagasie op te laai.
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Spacious apartment, would like option to park closer to pick up luggage.
We enjoyed a pleasant stay.
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Ben S - Jun 2024
Overall rating
Baie aangenaam.
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Very pleasant.
A very good place to stay overnight, but you can also stay there for a few days.
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Alan N - Mar 2024
Overall rating
Very comfortable.
Janine V - Jan 2024
Overall rating
Loved it.
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Loved it.
Enjoyed it a lot. Bigger than we thought.
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Paul P - Mar 2024
Overall rating
Great.
Gustav &therese S - Jun 2024
Overall rating
Doen aan die vereistes.
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Do the requirements.
A few pointers: • New pillows for the bed - the "raw eggs" are way beyond their sell by date. A cup of milk in the fridge/250ml box of long life milk I don't think is too much to ask - there is coffee/tea/oil/sugar, why not milk? New dishcloth - he is clean but old. How about a TV?
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Chris S - Apr 2024
Overall rating
Lekker oornag plek.
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Nice overnight place.
Very nice place, nice and clean. WiFi just needs a bit of an upgrade.
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Jacques O - Nov 2023
Overall rating
Lekker, rustig.
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Nice, calm.
Friendly welcome, very neat and clean.
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Bruce N - Apr 2023
Overall rating
Lovely self catering facility.
Marelie D - Mar 2023
Overall rating
Ja, waarde vir geld.
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Yes, value for money.
Centrally located. Close to places to eat.
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Stefanie D - Mar 2023
Overall rating
It was a great stay.
Garden House and Cottage 's response
Thank you for your review, Stephanie. We value the feedback and shall attend to the door as well as the oven instructions. Best wishes. Garden House and Cottage
Armand A - Jan 2023
Overall rating
Baie lekker, netjies en privaat.
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Very nice, neat and private.
Friendly service, WiFi and everything was 100%. Could cook during load shedding too.
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Linda V - Feb 2023
Overall rating
Baie lekker!
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Very nice!
All problem, not provided for loadshedding. No additional lights, one was available, batteries were not charged. More information about restaurants will make the visit easier!
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Ansie N - Jan 2023
Overall rating
Kommunikasie voor aankoms was puik. Eskom was ons nie goed gesind nie.
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Communication before arrival was great. Eskom was not kind to us.
Beautiful place, spacious and the bathroom is beautiful. The long narrow corridor to the Cottage is now for people and luggage - but that was just a complaint from my friend.
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Gino V - Jun 2023
Overall rating
Dit was baie aangenaam.
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It was very pleasant.
Only the loadshedding is a problem and there were no rechargeable lights. Very neatly laid out. Value for money.
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Carl E - Jan 2023
Overall rating
All good.
Anonymous Guest - Oct 2023
Overall rating
Clean and tidy overnight place.
The cottage was clean and tidy, However, it lacks the final touches that a tired traveler needs, basic items such as milk, TV, hangers in the clothes closet etc. The entrance is through an alley to the back of the Main house which does not complement the cottage. . Secure parking close to the cottage is problematic because you have to ask for access every time by ringing the bell to Vuyanie at home. For my wife, who has difficulty walking, it was too far to the small gate at the end of the alley. The equipment in the cottage, especially crockery and eating utensils, is old and tired.
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Hans Joerg D - May 2023
Overall rating
Lovely.
Cathy S - Apr 2023
Overall rating
We only stayed 1 night in the Garden Cottage during loadshedding. No Magneto light, one very weak candle type.
Garden House and Cottage 's response
Thank you for your review, Cathy, I'm sorry for the inconvenience. The ceiling lights are rechargeables, however, we will arrange for a stronger lantern to add to the existing one. The stove and oven are gas so that guests can still cook unimpeded by loadshedding, and there is also a braai. We are so glad you enjoyed your stay despite load shedding.
Ruth G - Jul 2023
Overall rating
We overnighted in this beautiful home en route to the coast and it was so comfortable we said we should have spent two nights!
Nicole Jordan M - Apr 2023
Overall rating
Pragtige Karoo huis, ruim en skoon.
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Beautiful Karoo house, spacious and clean.
We stayed here on a business trip. The house is clean, spacious and incredibly beautiful. There is everything you will need. All problem is that there is no safe parking, only street parking. And for us as photographers it's just a problem. The house is also next to a play school, so it gets noisy during the day. Furthermore, everything was perfect and we really enjoyed our stay here.
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Johan V - Jan 2023
Overall rating
Over promise, under deliver.
Garden House and Cottage 's response
Thank you for your review, Johan. We are sorry that the kettle was not working - it has now been sorted. The wifi and the stove, however, continue to be in good working order so unfortunately we are not sure about why they seemed to pose a problem. If you had called our manager she would have been on site in a matter of minutes to attend and help you out. As for plugs there are multiple plug sockets in all the reception rooms (kitchen, study, sitting room, dining room) and of course the usual plug sockets that all bedside lamps are plugged into. Perhaps it would be worth mentioning any issues in real time so that your hosts can immediately solve any problems for you.
Cj J - Dec 2022
Overall rating
Baie lekker blyplek, groot en netjies!
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Very nice place to stay, big and tidy!
Very nice place to stay in the center of Graaff-Reinet! Everything is close and within walking distance, nice big shower and living space!
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Anne P - Sep 2022
Overall rating
A very pleasant stay.
Sonja P - Jun 2022
Overall rating
Fabulous.
Anonymous Guest - Aug 2022
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Jacobus M - Dec 2022
Overall rating
Baie mooi woning, goed geleë in die dorp, baie rustig.
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Very nice house, well located in the town, very quiet.
The house has two problems, firstly the master bedroom bathroom is hidden in the garage, it is not optimal. Secondly, in the advertisement for this house, all the bedrooms that do not have single beds are indicated as being equipped with "queen-size" beds. None of these 3 beds are queen size, all are regular double beds, which is disappointing and involves misrepresentation. Additionally, the mattress quality of 2 of the listed beds (master bedroom and back room) leaves much to be desired. Finally on the morning of departure there was no water in the house!
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Garden House and Cottage 's response
Thank you for your review Jacobus, it is very helpful to be given guidance - thank you especially about the point regarding double vs queen beds description! We have changed the description. Regarding mattresses, we have chosen Cloud 9 brands - I'm sorry you did not find these comfortable, but they are a good brand and unfortunately we cannot cater to all preferences. The water was indeed a problem - Graaff Reinet suffered terrible water issues over Christmas due to loadshedding which meant that the water pumps for the town reservoirs could not keep up with demand. We have chosen to install pressure pumps and link our borehole, so now are able to sidestep any of these issues should the town suffer them again. Please accept our apologies for that annoyance on the morning you left.
Ilona V - Dec 2022
Overall rating
Geen water vir amper 24 uur gehad nie!
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Had no water for almost 24 hours!
With load shedding, the pressure pump does not work! The power was off for 4 hours, tired driving and no water!. For sure, solar power or generator can be provided, just for the pressure pump. The next morning there was no water either, because the tank was empty, even though there was power! Pathetic! My husband got hold of the owner and demanded his money back! The fact that you have to park in the street with a fully packed car and we were far from it was not reassuring either!
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Garden House and Cottage 's response
Thank you for your review Ilona, it is always helpful to have feedback. The listing states that parking is on-street. We fully understand that in some parts of the country people don't leave cars out, but we are grateful that in the Karoo and this has not so far posed a problem. Regarding the water, I would gently like to remind you that there was in fact water, but not during load shedding. Certainly, we can put a solar panel in for the pump, but as this (the load shedding leading to no water) was a town crisis that the whole area had only just been plunged into we were all still learning. We apologised and explained to you how to turn off and on the pump to suit preferences and would like to reiterate that there was indeed water. We do look forward to keeping ahead of any new challenges that may come to the country this year, and are deeply grateful to guests who have been understanding and tolerant while we got to grips with the last one. Again, we apologise for the inconvenience during load shedding hours at the time. Kind regards, Garden Cottage management
Coreen S - Jan 2022
Overall rating
Oornag.
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Overnight.
I was very disappointed in the fact that we had no WiFi access, I reported it to Nicole the agent and until this hour received no feedback. One of our main reasons was that we were sleeping over because we would have online meetings and because the booking showed that WiFi was available, we assumed it would be suitable. Also the street parking was very risky, we thought that we would be able to drop off our important items and take them up to the accommodation, but it was such an awkward setup. So thanks, but no thanks for a next visit. We often drive via G. R and we always sleep over. And this our 1st time that I experience such unpleasant experience.
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Garden House and Cottage 's response
Hello Coreen,
Thank you for your review and I am sorry you didn't enjoy your trip.
The parking is advertised as on street, and we leave our own cars out at night.
The Wi-Fi issue I note, as I realise it can be very frustrating. I would like to add that our manager did respond promptly to you when you asked for the code, though it is written in the welcome book. Bluesky checked the Wi-Fi and all was fine. Our manager worked to have the cottage ready for you 3 hours earlier than check in, so I hope that went some way to pleasing you.
Best wishes, Garden Cottage.
Mari N - Dec 2021
Overall rating
Geïsoleerd soos dit hoort gedurende 'n pandemie!
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Isolated as it should be during a pandemic!
Clean, quiet, isolated, with everything one might need during an overnight stay to the coast.
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Gavin T - Aug 2021
Overall rating
Fantastiese plek!
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Fantastic place!
Garden Cottage is a wonderful place to stay for a couple. Safe, spacious and private. Everything you need is there and there is also a nice fireplace. Would stay there again anytime.
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Anli M - Apr 2021
Overall rating
Ons het baie lekker gebly. Op die webtuiste word 'n tuinwoonstel geadverteer. Ons het egter die hele huis met 4 slaapkamers, 3 badkamers en 'n toesluit garage tot ons beskikking gehad. Absolute waarde vir geld. Langsaan is egter 'n plek van veiligheid met baie raserige kindertjies wat buite speel. Teen 19:00 was dit egter doodstil tot die volgende oggend.
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We had a very nice stay. A garden apartment is advertised on the website. However, we had the entire house with 4 bedrooms, 3 bathrooms and a lock-up garage at our disposal. Absolute value for money. Next door, however, is a place of safety with lots of noisy children playing outside. However, by 19:00 it was dead quiet until the next morning.
Our hostess was very friendly and helpful.
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Monique S - Sep 2021
Overall rating
Waarde vir geld en baie vriendelike diens.
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Value for money and very friendly service.
Would advise that it is specified on booking that it requires on-street parking and is next to a day care centre.
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Charmaine D - Dec 2021
Overall rating
Baie netjiese en oulike plekkie.
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Very neat and cute place.
Very neat and private. Nice treat on the way to our holiday destination.
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Monique R - Nov 2021
Overall rating
Garden House and Cottage is 'n lieflike, historiese huis.
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Garden House and Cottage is a lovely, historic home.
The visit there was short, but comfortable and convenient. On arrival we did have trouble accessing the premises as we missed the manager's WhatsApp in the morning.
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Sanet S - Oct 2021
Overall rating
Vinnige oorslaap om lang reis van Kaapstad na Oos-Kaap te breek.
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Quick stopover to break long journey from Cape Town to Eastern Cape.
This was some of the cheaper accommodation available in Graaff-Reinet. Ideal (economical) for a quick 1 night sleepover. The bedding and towels were spotless. And we slept great. Quiet and private the garden apartment. A few things to know just maybe: Parking not available, car must be parked in the street overnight. No TV or radio, no toilet spray. Well coffee and tea bags and sugar available, but no milk. Bring your own milk for drinking coffee. Kitchen bin lid was broken. And some of the cutlery was not washed clean. We had to wash the plates before we could eat. Salt and pepper would have been handy too. We just went to buy milk and salt and pepper at the Spar. But still worth it, price wise.
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Tertia O - Dec 2021
Overall rating
Nie wat dit voorstel om te wees nie.
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Not what it pretends to be.
Well located, easily accessible. BUT: sink drain was blocked, owner said they wouldn't attend to it until the next morning after check-in. Had to live with the stench all night. Patio door could not unlock. Other persons on site had access to pool, we did not. Think it's unfair. Photos of living room and room were taken with wide angle lens, not as spacious as in photos. Only ONE 2 seater couch in front of a fireplace, no TV. There really could be at least 1 more easy chair please. Not everyone wants to sit on each other's laps. Bathroom does not have a door which makes it uncomfortable if the unit is shared. Although very clean, the overall experience was a huge disappointment. Owners should go live in their places themselves before they rent them out to realize the shortcomings. Poor response from owner to front door key not working and blockage of drain was disappointing. Someone could have been sent to attend immediately, not done.
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Garden House and Cottage 's response
Hello Tertia, thank you for the review. I'm sorry you felt you had a number of issues.
I'll start with the key, if you remember you were trying to enter through the wrong door and after my manager called you, you came right.
The town was blessed with unbelievable rain that day, I believe it was 60ml in one hour, which caused havoc with drains, and you raised it after 18:00 in the evening when unfortunately little could be done. Although my manager had responded to you immediately with an apology and an assurance that it would be fixed first thing, as it was. Certainly we are sorry for that experience.
We feel we have improved the seating arrangements, although I appreciate everyone has different taste.
We do not advertise a pool or a TV so consequently it is not something you can expect to have use of.
As for the door to the bathroom I am wondering if you are mistaking the cottage with another, because there is most certainly a door.
Wishing you all the best for 2022, from the staff at Garden Cottage.
Dirk H - Mar 2020
Overall rating
Made Graaff-Reinet a better place.
Clausanne O - Feb 2020
Overall rating
Waarde vir geld, netjies en goed toegerus.
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Value for money, tidy and well equipped.
For a quick overnight stay in Graaff-Reinet, Garden Cottage was ideal. Friendly service, very nice and well equipped apartment and definitely value for money.
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Gary W - Mar 2020
Overall rating
Ideal for a base and very comfortable.
Johan G - Nov 2020
Overall rating
Very quiet, nice beds and baths.
Ja V - Mar 2020
Overall rating
Geen veilige parkering, afstand om bagasie te dra is ver en reg langs kleuterskool geleë.
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No safe parking, distance to carry luggage is far and located right next to kindergarten.
See stars.
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Garden House and Cottage 's response
Hello Ja, and thank you for the review.
The listing clearly says street parking and access down a side passage to the private cottage. We leave our own vehicles out as it is perfectly safe.
May I suggest you specifically book a listing that has off-street parking if that is what you prefer, as I am sure you will understand. We also prefer guests not to be disappointed if they have different expectations.
Kind regards,
Garden Cottage
Mary S - Dec 2019
Overall rating
Quiet and the nicest place we have stayed at on our various trips.
Leon L - Dec 2019
Overall rating
Netjies en gerieflike oornagverblyf.
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Neat and comfortable overnight accommodation.
Nilene received us kindly and arranged for safe parking. The unit is neat, clean and has everything needed for a comfortable overnight stay in Graaff-Reinet.
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Lanri J - Nov 2019
Overall rating
Dit was 'n lieflike plek om in te bly en sal enige iemand aanbeveel om hier te oornag
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It was a lovely place to stay and would recommend anyone to stay here
See stars.
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Elsa V - Nov 2019
Overall rating
Lovely place to stay.
Lynette B - Oct 2019
Overall rating
Pragtige plekkie met vriendelike gasvrou.
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Lovely place with friendly hostess.
Was really one big pleasure to stay here. Clean and convenient and everything you need. Within walking distance of the town centre. Beautiful church and Reinet House has so much history. Valley of Desolation is worth a visit. Restaurants good service and delicious food.
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Blok F - Jul 2019
Overall rating
Uiters aangenaam en vriendelike diens.
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Very pleasant and friendly service.
The Garden Cottage is a spacious and neat overnight stay in a quiet, private setting.
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Rosalie V - Jul 2019
Overall rating
Uncomplicated stop over.
Chanel P - Jul 2019
Overall rating
Ongelooflik lekker oornag!
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Unbelievable overnight!
We will recommend the Garden Cottage anytime! It was much more than we expected! It is a lovely place, so neat and nicely decorated! We will definitely use the accommodation again!
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Pieter D - Mar 2019
Overall rating
Baie gerieflik en veilig.
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Very convenient and safe.
Great stay, and thank you Will, you made us feel very much at home during our stay there. Great value for money, and can highly recommend Garden Cottage!
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Jaco S - Jan 2019
Overall rating
Stil en rustigheid na 'n lang reis. Alles wat nodig is.
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Peace and quiet after a long journey.
Cottage had everything we needed. Spacious.
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Hercules N - Dec 2019
Overall rating
Rustige, gemaklike en sentraal geleë oorblyverblyf in Graaff-Reinet.
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Quiet, comfortable and centrally located accommodation in Graaff-Reinet.
The residential unit is very well located nearby so that what Graaff-Reinet has to offer is easily accessible. The spacious apartment is at the back of the garden of the owner's residence and is well equipped with everything needed and therefore offers a tranquility and comfort that will be hard to beat. We were received generously and the service was very friendly and efficient. In short, the stay was exceptionally good value for money.
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Johan V - Nov 2019
Overall rating
Baie goeie en aangename verblyf.
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Very good and pleasant accommodation.
We can definitely recommend Garden Cottage. Nilene ent out of her way tot make everything comfortable for us. Will stay there again when we are in that area.
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Daleen S - Nov 2019
Overall rating
Great stay at an affordable price.
Magda D - Oct 2019
Overall rating
Baie aangenaam.
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Very pleasant.
We had a very nice stay.
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Alewyn B - Dec 2019
Overall rating
Pragtig en privaat.
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Beautiful and private.
With our arrival it was terribly hot in Graaff-Reinet, but a very effective air conditioner quickly cooled our unit. Beautiful spacious unit with large living room and large bedroom and bathroom. Small veranda where we had a great braai that evening. The owner was very kind and immediately met all our requests - such as extra freezer facilities. It would be great to have 4 knives, forks, etc. instead of just 2 of each because one eats dinner and breakfast there. Furthermore, everything was more than we expected.
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Erika V - Dec 2019
Overall rating
Tevrede met verblyf en bestuur van Garden Cottage.
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Satisfied with accommodation and management of Garden Cottage.
Can do with a Bible, tissues, hand cream and a sheet and blanket. Very hot to sleep under a duvet in summer! Furthermore, good value for money.
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Magda V - May 2019
Overall rating
Pragtig ruim en sonnig.
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Beautifully spacious and sunny.
Very nice stay. Unfortunately we were few at the accommodation. Mostly washed out.
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Gerrit V - Aug 2019
Overall rating
Die plek se aanbod is goed vir die prys. Sal weer hier bly.
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The place's offer is good for the price. Will stay here again.
Everything was fine and convenient, except that the water did not want to get hot. A cold shower is not pleasant in winter. When they pay attention to it, then everything will be fine.
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Anton K - Dec 2018
Overall rating
Netjiese eenheid, ruim, naby aan baie goeie restaurante. Baie lekker gebly.
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Neat unit, spacious, close to many good restaurants. Very nice stay.
See stars.
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Liezl F - Nov 2018
Overall rating
Awesome - sal vir seker Garden Cottage weer gebruik wanneer!
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Awesome - will definitely use Garden Cottage again.
Friendly, safe, neat - all in one!
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Herman S - Nov 2018
Overall rating
Baie lekker.
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Very nice.
Many friendly and hospitable people. Peaceful and quiet, but still central.
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Chris Z - Jul 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
Nilene received us warmly and made sure that we had a good stay.
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Rene D - Jun 2018
Overall rating
Baie netjiese goed geleë verblyf.
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Very neat and good located accommodation.
We were pleasantly surprised with the accommodation. Very charming way of welcoming us and free Wi-Fi! The apartment is well equipped and clean. Will make use of the facilities again in the future.
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Walter B - Apr 2018
Overall rating
Uitstekend.
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Outstanding.
Beautiful cottage just around the corner from shops and eateries. The young couple who host you here are extremely friendly and helpful.
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Frikkie L - Dec 2018
Overall rating
Uitstekende waarde vir geld met 'n goeie ligging en fasiliteite.
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Excellent value for money with a good location and facilities.
We enjoyed our stay at Garden Cottage. The facility offers exceptional value for money. We can recommend it in any season. There is air-conditioning for hot summer days and a fireplace for cozy nights on cold winter days. Just a short walk around the block takes you to very good restaurants. Unfortunately your car must be parked in the street, but the cottage is very safe and private. We can highly recommend the Garden Cottage.
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Talita M - Dec 2018
Overall rating
Baie lekker verblyf met al die nodige geriewe, goeie waarde vir geld.
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Very nice accommodation with all the necessary facilities, good value for money.
Comfortable accommodation, very peaceful surroundings. Good value for money.
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Braam L - Dec 2018
Overall rating
Uitstekende waarde vir geld!
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Good value for money!
Good value for money, very cosy unit. Had a lovely braai and sat in the garden. Very centrally located close to the shop.
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Cornie E - Aug 2018
Overall rating
Netjies en lekker ruimte.
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Neat and nice space.
Would recommend the place for overnight guests. Enjoyed staying there.
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Ewert O - May 2018
Overall rating
Baie baie gasvry en eerlik goeie waarde vir geld.
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Very very hospitable and honestly good value for money.
Nilene was very hospitable. Messages sent at the right time. Recommendations made about restaurants. Excellent service.
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Anina N - Apr 2018
Overall rating
Baie geniet.
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Enjoyed it a lot!
Had a lovely atmosphere in a beautiful area.
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Minette C - Jan 2018
Overall rating
Goeie waarde om 'n lang reis te breek in 'n mooi ou dorp.
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Good value to break a long journey in a pretty old town.
Good value, cottage in a pretty garden - perfect for our schauzer too to break a long journey in a pretty old town. Neat and clean, lovely linen! A few little things would be more welcoming: more than two tea bags, salt and pepper, coffee for the coffee pot.
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Philip P - Oct 2018
Overall rating
Brilliant stopover.
Ansie V - Jan 2018
Overall rating
Pragtige, stylvolle kothuis waar mens heerlik bly.
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Beautiful, stylish cottage where you have a wonderful stay.
Beautiful, stylish cottage. Wonderfully spacious. Air conditioning in the bedroom might be considered, but even without it still great value for money. Hostess went to great lengths to secure our vehicle.
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Hanlie M - Dec 2018
Overall rating
Gemaklik.
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Comfortable.
The room was at the back of the house. Quite an end to carry all your luggage. We had to carry almost everything out as there is only street parking and we were very surprised at all the security in such a small town.
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Garden House and Cottage 's response
Thank you for your review Hanlie. After your early check in, my husband helped you with this carrying, and we do offer our garage to guests, which fits a Fortuner-size car in. The street, however, is perfectly fine; as you saw, we leave our own cars out.
The security is there more to reassure guests who come from larger cities and feel nervous about such aspects of their stay. I do hope you enjoyed your holiday and have a good 2019.
Erich N - Oct 2018
Overall rating
Baie aangenaam en sentraal.
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Very pleasant and central.
The house is very pleasant, but attention is required with the following: The locks for fence and garage. Pipes lying in a half-dark corridor - stumbled upon this. Roof pit hanging loose. Animal faeces stench of the day. Surprised that there is no TV. Understand drought, but the garden is sloppy. Residence was offered for R500, account was R600.
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Koos B - Sep 2018
Overall rating
Lekker skoon en netjies en baie ruim.
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Nice clean and tidy and very spacious.
We would have liked to watch TV, but the fireplace and WiFi made up for that.
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James R - Apr 2018
Overall rating
Very enjoyable.
Garden House and Cottage 's response
Thank you for your feedback, James. The shower head has been replaced.
Claudia P - Nov 2018
Overall rating
Gut und sicher. Nilene ist eine gute Gastgeberin, die über mehrere andere Objekte in der Stadt verfügt.
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Good and safe. Nilene ist eine gute Gastgeberin, die über several other objects in the city.
Directly next to the Kindergarten. Keine Ausschilderung aber problemlos netter Kontakt mit der Hostgeberin Nilene. Quiet location in the back part of the garden with lemon trees surrounded by brick walls. Large shower, comfortable bed. Küche ausgestatt mit allem was man braucht. Ask the Hostess to go outside their Farm or to their other Übernachtungsangebote in klassischen Häusern zentral in der Stadt. Highly recommended.
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Elsa L - Mar 2018
Overall rating
Gerieflik.
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Comfortable.
Very nice. Security light at entrance from street did not work.
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Jj L - Jul 2018
Overall rating
Dit was die moeite en geld werd!
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It was worth the effort and value for money!
This overnight was needed and especially in such a beautiful little town! I recommend it!
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Hanli L - Dec 2017
Overall rating
Lieflik, loflik en rustig, tops!
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Lovely, lovely and calm, tops!
The owner Nilene was so hospitable and accommodating, the cottage beautifully tidy, clean, private and with cozy decor and our vehicle also safe in a locked garage - we would highly recommend this accommodation for a family with a baby/with small children .
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Melanie E - Dec 2017
Overall rating
Dit was so 'n lekker ondervinding en ons het so lekker geslaap in die comfy skoon beddens.
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Such a great experience and we slept well on the comfy clean beds.
The owners are so kind and even made their garage available to us. The place is gorgeous, so beautiful and clean. The beds and bedding are comfy and we slept like logs.
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Vernon R - Jul 2017
Overall rating
Baie rustig en privaat.
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Very peaceful and private.
We thoroughly enjoyed the stay in the freezing cold Graaff-Reinet. Garden Cottage is an exact description of the place. To one side in the garden and very private and peaceful. The hostess was friendly and helpful.
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Malie G - Jul 2017
Overall rating
Keurig en gemaklik met al die nodige in een van die mooiste historiese dorpshuise in Graaff Reinet.
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Exquisite and comfortable with all the necessities in one of the most beautiful historical houses in Graaff-Reinet.
The accommodation is well looked after and comfortable. Nilene is a charming hostess and welcomed me and my 2 young sons early on a cold evening. She and her husband Will farms on a historical farm outside town where they also offer accommodation and tourist activities, like mountain biking.
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Johann H - Oct 2017
Overall rating
Very nice and neat cottage.
Willem V - Nov 2017
Overall rating
Baie netjies, maar die water in die krane het sleg geruik en daar was geen melk in die yskas nie.
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Very neat, but the water in the taps smelled bad and there was no milk in the fridge.
Garden Cottages is well located and neat. The water in the taps smelled bad and was undrinkable, showering was also unpleasant. No alternative drinking water was provided. Even though there was coffee and tea, there wasn't much sugar, and no milk in the fridge. If Garden Cottage can fix these problems, I can recommend it to anyone.
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Garden House and Cottage 's response
Thank you for your comment. Unfortunately, there is little that can be done about the town water, which the whole area suffers from largely due to the drought. It is, however, completely safe to drink. The milk was an oversight, as usually the cottage is well stocked, so I shall see this is done.
Matilda B - Sep 2017
Overall rating
Baie gesukkel maar ten spyte daarvan heel aangenaam.
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Was a big struggle but despite that it was lovely.
The cottage has a great location, but access is a big issue. The little side gate that provides access to the property is locked with a chain and lock, and it's the most impractical setup I've ever come across. Every time you get to the gate you have to put arms full of luggage on the ground because you need two hands to open the lock and even then it is a struggle. Then you have to haul your luggage through the gate and put it on the ground again. The little corridor you have to walk through is very narrow and very uncomfortable if you're carrying luggage. Those are the practical problems. That said. The cottage is spacious, well-appointed and pleasant. If they can fix the gate issue it would be a big improvement. Parking in the street, didn't feel safe. WiFi insturctions weren't provided at arrival.
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Garden House and Cottage 's response
Thank you for your feedback.
1) Regarding Wi-Fi - The information is in fact in 2 places in the cottage; the information booklet on the table right in front as you walk in, as well as in a separate photo frame next to the fireplace.
2) Regarding on-street parking - It is clearly stated in the characteristics on the listing that there is safe, on-street parking only, so one is made aware of this before booking.
3) Regarding the 2 stars for security - Much of your complaint is about having to lock and unlock the side gate which is there for security purposes. We regret to inform you that the gate was not locked after you had left.
4) Regarding customer service - My husband offered to carry your bags when he came to greet you and you declined.
5) I am not sure why you have only given 3 stars for cleanliness as the cottage is kept immaculately clean and if you'd found a problem you need only have pointed it out and we would have rectified it immediately.
6) Regarding the side gate/padlock frustration, although we have had no complaints before, I apologise for the perceived hassle.
Christo S - Dec 2016
Overall rating
Baie lekker oornag plek.
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Very nice place to spend the night.
Lovely accommodation, neat, clean.
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- Capacity: 10 people
- All ages welcome
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Check-in: 15:00 to 20:00
Check-out: 09:00 - Address: 85 Cradock Street, Graaff-Reinet, 6280, Eastern Cape