Gecko Moon

Gecko Moon 's response

Bless you, Philani, for your kind words.
You and your friends were a joy to host, and we look forward to your next visit.
Until then, stay well and safe.
Kind regards,
The Gecko Moon Team

Gecko Moon 's response

Thanks for your positive feedback, Carin. We are delighted that you enjoyed your stay with us.
We hope to see you and your lovely family again soon.
Kind regards,
The Gecko Moon Team

Gecko Moon 's response

Thanks for your awesome review, Nomathemba, and we look forward to hosting you all again soon.
Warm regards
The Gecko Moon Team

Gecko Moon 's response

It was great to meet you and your family, and we hope you will visit us again.
Your positive comments are much appreciated.
Kind regards,
The Gecko Moon Team

Gecko Moon 's response

Thank you so much for your great rating Ketha and thank you for leaving the house so clean and tidy before you left. This is testament to the caliber of an awesome group of youngsters who we would welcome back.
Bless you all and take care.
Sandi + The Gecko Moon Team

Gecko Moon 's response

Re: Customer service
I'm very sorry that you did not enjoy your stay with us and had nothing positive to say. We tried our utmost to fulfill all requests from allowing you early access (five hours before our published check-in time), loaning you board games/darts, and transferring cash back to you that was left in a bedroom drawer. Have a blessed year.
-The Gecko Moon Team

Gecko Moon 's response

Thank you for your kind words and it is always a pleasure to host a lovely group like you.
Stay safe, well and have a Blessed Festive Season.
Kind regards
Sandi & The Gecko Moon Team

Gecko Moon 's response

Bless you Lineo, and your awesome friends, for your kind words and we look forward to your next visit.
Warm regards,
The Gecko Moon Team

Gecko Moon 's response

Thank you for your kind words Mabongi and we are thrilled that you enjoyed your stay with us.
We look forward to your next visit.
Warm regards.
The Gecko Moon Team

Gecko Moon 's response

Thank you for your kind words Mvelo, and we look forward to hosting you all again.
Until then keep well, happy and safe.
The Gecko Moon Team.

Gecko Moon 's response

Thank you for your kind words Precious, and we look forward to your next visit.

Gecko Moon 's response

Thank you for your kind words Martin and we hope to host you and your lovely family again soon.

Gecko Moon 's response

We can only apologize for UGU, the local Municipality here, for the ongoing lack of a continuous water supply but so pleased that you enjoyed your Gecko Moon experience and will welcome you all back with open arms. Go well and be safe and happy. The Gecko Moon Team.

Gecko Moon 's response

Good Day Nomfundo.
Thank you so much for your kind words and excellent rating which is much appreciated.
The intermittent supply of municipal water in the area is a huge bug bear of ours and we have recently installed another two water tanks in an attempt to assist our guests when shortages occur.
You were a lovely group of people and we hope to see you back soon.
Take care.
The Gecko Moon Team

Gecko Moon 's response

We are thrilled that you loved your stay with us Avril, and hope to see you back soon.
Stay safe.
The Gecko Moon Team

Gecko Moon 's response

Hi Msizi,
Thanks for your kind words and we will address the handrails on the staircase.
All the outside patios and stairs do already have non-slip tiles and wish we had the space for ping pong or a pool table.
Hope to see you back at Gecko Moon in the new year.
Stay safe and well.
Kind regards
The Gecko Moon Team

Gecko Moon 's response

Thank you for your kind words and for being such awesome guests. We look forward to your next visit to Gecko Moon.
Kind regards,
Sandi and Team

Gecko Moon 's response

Thanks for your special review Msizi, we hope to see you back at Gecko Moon soon.
Take care.
Sandi

Gecko Moon 's response

Thank you for your kind words Andile, and we look forward to your return visit.
Kind regards,
The Gecko Moon team

Gecko Moon 's response

Good day Lungile,

We are alarmed to learn of your bad experience at Gecko Moon and that you feel that we do not offer good value for money or customer service. We believe R317 per person per night for 4-star accommodation is very affordable and, in our opinion, our customer service is one area that we do pride ourselves on.

On arrival we did point out that there is a critical water shortage in the area and to please use it sparingly. There were 10 x 5 litre bottles of water in the scullery for emergency use (such as flushing toilets). When you brought the lack of water in the house to our attention early on Saturday morning, we immediately pumped 4500 litres of water from our catchment reservoir into the holding tank for your use and had no further feedback from you so assumed that all was well.

Kind regards,
The Gecko Moon Team