Get Cosy Unit
Review Summary
Niel S - Sep 2024
Overall rating
Beste waarde vir geld.
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Best value for money.
Get Cozy Unit is for sure the best value for money. I will definitely use them again. Dennis was also very helpful in answering questions and requests. I had a very nice stay.
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Ilse D - Jun 2024
Overall rating
Gemaklik en veilig.
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Convenient and safe.
Neat accommodation, located close to the eye hospital, secure parking and it was comfortable with all the necessary facilities.
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Isabella B - Mar 2024
Overall rating
Rustig.
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Restful.
Peaceful stay with everything you need.
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Johan H - Jan 2024
Overall rating
Skoon en netjies.
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Clean and tidy.
Very clean and tidy. Very quiet and close to my training center. Talked to the manager about maybe just putting a desk with a chair in the room.
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Evelyn K - Jan 2024
Overall rating
Home away from home.
Petro D - Jan 2024
Overall rating
Dit was middelmatig, nie baie lekker gebly nie, lawaai van bure nie lekker nie.
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It was mediocre, not a very nice stay, noise from neighbors not nice.
Toilet pipe leaking. Rats running around on the porch. No coffee and tea available as advertised. No roof fan or regular fan available. The music of permanent people who live there is disturbing and the neighbors above us kept us up all night.
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Get Cosy Unit 's response
This is a rather surprising review. I recall you mentioning how pleasant your stay was, so I am both confused and disappointed by this review. Regarding the rats, I have never seen a single one in the complex, so this is a major surprise to me. Anyway, thank you for booking with us and we will definitely address the other issues that you raised.
Martie B - Jul 2024
Overall rating
Woonstel blok, advertensie misleidend.
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Apartment block, advertisement misleading.
Nice unit, but the bedding was not clean, hangers were all broken in the cupboards, no coffee and milk was offered and advertised as a B&B - descriptions were misleading. It is in a complex where I had to pick up the key from another complex from a security guard. No office or card facilities and I slept very restlessly - the neighbors kept me up all night and it sounded like someone was playing swing ball between 2 and 3 in the morning. This is an apartment block. My keys also had no room number. I had to communicate with the owner all the time to figure things out (at least the owner was very helpful and friendly).
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Get Cosy Unit 's response
Hi Martie,
Thank you for taking the time to review us. I understand your complaints, but the apartment is as advertised on the platform. You're right, it's an apartment complex, and this can be seen from the pictures. Therefore, I don't think you were misled as this is outlined in the pictures. With regards to the bedding, I did speak with my helper and I'm not sure what went wrong, as we pride ourselves on cleanliness. Normally, the key is collected inside the keybox. However, on the day you checked in, I wasn't around to open the gate for you, hence why I made alternative arrangements for a smooth check-in (the other complex you refer to is on the same street and less than 3 minutes away from where you needed to check in).
Regarding coffee, we do provide coffee and sugar, but not milk. However, moving forward we can provide milk so thank you for the feedback. It's feedback like this that helps us improve. I'm sure there will be upgrades and improvements next time you wish to book with us.
Regarding the office and numbering on keys, the unit only has one main entrance so the numbering of keys isn't really necessary. We don't have offices as well, as there is no need for them.
We wish you well and thank you for choosing us...
- Free cancellation up to 1 week before your stay!
- Capacity: 2 people
- All ages welcome
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Check-in: 15:00 to 23:00
Check-out: 10:00 - Address: 37 Union Avenue, Lyttelton, Centurion, 0157, Gauteng