Go 2 Chalets Loskopdam
Review Summary
Tommie H - Dec 2024
Overall rating
Baie vriendelik, skoon en behulpsaam.
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Very friendly, clean and helpful.
Was very nice, services are 100% will definitely go again.
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Nothando M - Nov 2024
Overall rating
Great.
Carien H - Nov 2024
Overall rating
Groot waardering vir Nic se moeite om vir ons hengelplek te reël.
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Great appreciation for Nic's effort to arrange a fishing spot for us.
Had a great stay, would definitely recommend the place.
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Dimakatso M - Aug 2024
Overall rating
We loved it.
Go 2 Chalets Loskopdam 's response
Hi Dimakatso,
Thank you for your support and kind review - much appreciated.
Freddie V - Jun 2024
Overall rating
Fantasties.
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Fantastic.
Very friendly reception and hospitable host and hostess, nice and quiet and we will definitely use their accommodation again. The food at the restaurant is definitely a must.
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Go 2 Chalets Loskopdam 's response
Dankie Freddie vir julle ondersteuning en positiewe terugvoer - dit word opreg waardeer!
Ntokozo N - Jun 2024
Overall rating
Would visit again.
Go 2 Chalets Loskopdam 's response
Thank you Ntokozo for your support and positive feedback - much appreciated.
Janko S - Apr 2024
Overall rating
Value for money and well situated with all of the necessities.
Tammy D - Mar 2024
Overall rating
Beautiful.
Go 2 Chalets Loskopdam 's response
Hi Tammy, thank you for your support and kind review. Much appreciated!
Boitumelo M - Nov 2024
Overall rating
Well rested.
Phia S - Apr 2024
Overall rating
Genotvol, vriendelik.
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Enjoyable, friendly.
Very nice, wonderful hospitality.
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Go 2 Chalets Loskopdam 's response
Dankie Phia, ons waardeer julle ondersteuning en julle is altyd welkom!
Estelle P - Nov 2024
Overall rating
Beste gasvrou.
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Dear hostess.
Place neat and clean.
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Neville E - Jul 2024
Overall rating
Baie lekker.
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Very nice.
Als was nicely laid out, just enough for what I needed.
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Go 2 Chalets Loskopdam 's response
Hi Neville - Baie dankie vir julle ondersteuning en vir jou moeite om kommentaar te lewer. Dit word waardeer.
Jaco H - Dec 2024
Overall rating
Netjies verblyf.
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Neat accommodation.
Only the power of the units is ridiculous! This could be a problem in the long run for people staying for a long time, but a guest who sleeps one night and already has to pay for two nights, it doesn't sit well!
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Marlene L - Dec 2024
Overall rating
Ristige, lekker skoon en netjiese plek.
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Quiet, nice clean and tidy place.
We had a great time. Charmaine hul is very friendly and helpful. Sommer immediately felt welcome. They might just put fans in rooms. It's very hot, or let people know they can bring it with them.
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Danie M - Jun 2024
Overall rating
Dus 'n baie aangename verblyf.
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So a very pleasant stay.
Yes, only problem that there was no hot water, and no one informed us ahead of time to take our own towels.
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Go 2 Chalets Loskopdam 's response
Goeiemore Danie - dankie vir julle ondersteuning en jammer vir die ongerief verduur. Met betrekking tot die handoeke, dit word op die webtuiste adverteer. Ons infopak wat ek 11 Maart gestuur het, word julle duidelik gemaan om julle eie handdoeke te bring. Ek het vir jou 'n tweede infopak gestuur op 14 Jun - waarin dit weer staan. Op die bevestigings epos herinner ons julle weer om eie handdoeke te bring. Indien julle nie die infopak lees nie, bied ons nogtans ons eie handdoeke aan vir, juis gaste wat of vergeet het of hier verby ry en onmiddelik wil inboek - so ons probeer ons gaste tegemoed kom waar moontlik. Die geyser was vir een of ander rede buite afgeskakel - en werk eintlik 100% - moes net aangeskakel word. Ons het geen idee waarom dit afgeskakel was nie.
Danie S - Apr 2024
Overall rating
Ons het dit geniet.
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We enjoyed it.
Nice stay, good and kind service.
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Rachalet G - Jun 2024
Overall rating
Rustig, ontspannende naweek.
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Quiet, relaxing weekend.
The management team and waiters of Go 2 Chalets Loskopdam were very friendly and went out of their way to provide excellent service. Highly recommended.
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Go 2 Chalets Loskopdam 's response
Dankie Rachalet vir julle ondersteuning asook positiewe terugvoer - waardeer opreg!
Fridah R - Mar 2024
Overall rating
Peace and quiet.
Go 2 Chalets Loskopdam 's response
Hi Fridah, thank you for your support and review. We appreciate it greatly.
Yolandia O - Dec 2024
Overall rating
Het dit geniet.
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Enjoyed it.
Very neat and clean.
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Cobus L - Sep 2024
Overall rating
Lekker plek om net niks te doen nie.
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Nice place to just do nothing.
Had a great time. Will go again.
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Go 2 Chalets Loskopdam 's response
Dankie Cobus vir julle ondersteuning en plasing - waardeer.
Monique Smit L - Apr 2024
Overall rating
Great stay.
Go 2 Chalets Loskopdam 's response
Hi Monique, thank you for your support and for taking the time to rate us - much appreciated!
Elbedre V - May 2024
Overall rating
Dit was baie rustig en lekker.
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It was very peaceful and nice.
The silence had been awesome for us, because we just wanted to get away from the hustle and bustle of life.
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Go 2 Chalets Loskopdam 's response
Dankie Elbedre vir jou ondersteuning en terugvoer - dit word opreg waardeer. Jy is altyd welkom.
Anonymous Guest - Jan 2024
Overall rating
Thuri P - Jan 2024
Overall rating
Revisit 7 units per room for electricity.
Go 2 Chalets Loskopdam 's response
Hi Thuri,
Thank you for your feedback. Over 85% of our guests use less than 7 units per day, regardless of the season. Based on this, we believe that 7 units are sufficient. You are welcome to use more if needed, albeit at an additional cost. We have valid reasons for controlling electricity usage.
Jeanett T - Sep 2024
Overall rating
Good place just to sleep in only.
Go 2 Chalets Loskopdam 's response
Good day Jeanett - our info pack has been designed specifically to inform our visitors exactly what to expect at GO-2. If you had read it you would have been informed. The pool was treated after rain, which caused it to not be bright - sorry for that.
Mavis M - Apr 2024
Overall rating
Not so bad.
Go 2 Chalets Loskopdam 's response
Hi Mavis,
Thank you for your feedback.
We do suggest that guests always read the information pack provided to be informed on what to expect. If you had any problems you were welcome to approach us and we could have assisted as far as possible.
Rudi C - Oct 2024
Overall rating
Baie raserige pad reg teen die Charlets.
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Very noisy road right against the Charlets.
The Charlet where we slept was neat. The swimming pools and restaurant no longer exist. Pool that did have water was dirty. The area is neglected. It would be ok just for a one night stay.
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Go 2 Chalets Loskopdam 's response
Dankie Rudi vir julle ondersteuning. Ek antwoord graag soos volg: Die feit dat ons so naby aan die hoofpad is, is vir sommige gaste 'n voordeel. Ons kan ongelukkig nie die verkeer beheer nie. Die restaurant is tydelik gesluit en die ingange is toegespan met "danger tape" om toegang te beperk. Ons het dit ook wyd op sosiale media bekendgemaak. Daar is twee swembaddens - een by die restaurant wat buite gebruik is en een vir die chalets. Dus jou kommentaar dat die swembaddens nie meer bestaan nie, is onakkuraat. Ek het jou in die middag by die swembad ontmoet terwyl jy geswem het en die swembad was skoon. Hierdie is ongelukkig die "wind seisoen" en blare sal daar inwaai - wat gereeld uitgeskep word. Ek sal graag wil verneem wat jy bedoel met "verwaardeloos".
Nicole A - Aug 2024
Overall rating
Not too bad, not great.
Go 2 Chalets Loskopdam 's response
Hi Nicole, Thank you for your feedback. We always strive to ensure that our customers' experience is warm, helpful and enjoyable. We unfortunately cannot improve on any bad experience if we are not made aware of whilst you are here. Unfortunately, I have no idea what you mean with "unexpected cost arose" All our tariffs are on the bookings site, as well as our info pack - which you are made aware of before you make any commitment. The restaurant unfortunately closed on 21 July. Again, the hot water runs off a gas geyser and need to be balanced between hot/cold water. My manager had no complaint regarding this while you were here. The electricity being unreasonable in your view, has been established over many years average usage, while 90% of our customers use less than 7 units per day - same as you has used. So, claiming that it is unreasonable is rather strange.
What you did not mention is the following: we did not charge you a key deposit - which is company policy; You also brought a friend along who occupied a second chalet without being charged for, as you booked two nights and then requested whether we could transfer your second night to your friend for one night. Again, this is against company policy, but we accommodated you nevertheless.
I hope your next visit will be more enjoyable.
Abraham B - Jan 2024
Overall rating
'n Bitter groot terleurstelling. Sal dit beslis nie aanbeveel nie.
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A bitter big disappointment. Definitely wouldn't recommend it.
The room we booked was apparently not "made right" as we would only be 2 people. We booked a 2 bedroom place and paid in full ahead of time. Then we had to wait half an hour before unpacking. What is presented in the photos looks nothing like what we got. You could see the location was not deleted. Previous guests' hair was all over the place, so much so that we didn't want to use the drawers they were so dirty. When we wanted to sit down for dinner and an evening of "board games" there were only 2 chairs in the place. I went to ask the hostess for two estra chairs. Sorry to say that she was not very friendly. But we got two dirty chairs. The shower had clearly not been washed in a very long time. The water from the shower head sprays out above the shower and the taped soap dish cannot hold the weight of face soap. The white bedding's brown stains were unfortunately very visible and since one uses white bedding to see stains, it was funny that it was not bleached. And remember, you are paying for the power we were not informed about. Also, don't expect to receive your deposit back too quickly. You just have to ask for it. Be wary of the place, personally I don't think it should be partners.
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Go 2 Chalets Loskopdam 's response
Abram - ons is jammer dat jou ondervinding onaangenaam was. Daar was 'n klein verwarring met 'n ander bespreking vir twee persone dieselfde dag. Met betrekking tot die vloer, stort, ens., versoek ons gereeld dat indien iets nie na wense is nie, u onmiddellik vir ons in kennis moet stel - dan kan ons immers iets daaraan doen terwyl u nog hier is - net soos u gedoen het met die stoele. Die laaie het ons die volgende dag geïnspekteer en stem ongelukkig nie met u saam nie. So ook nie met die elektrisiteit nie - aangesien ons dit in ons inligtingstuk uitwys vir uitermate gebruik. U deposito wou ons terugbetaal maar u rekening inligting het gewys onder 'account type: Credit' wat dit toe nie was nie. Ons moes u kontak om die regte rekeningbesonderhede te kry. Ek verstaan ongelukkig nie waarna u verwys met: '. . . persoonlik dink ek nie dit behoort venote te wees nie.'
Rico P - Feb 2024
Overall rating
I could've slept at home!
Go 2 Chalets Loskopdam 's response
Good day Rico, please note the following: my manager advised you on how to use the gas geyser when you checked in. You called at 11:30 pm advising that you did not have hot water. My wife refutes your claim that she told you to use a bird bath! When we checked the gas geyser the next day, it was working perfectly and subsequent guests had no issues with the gas geyser. Sometimes, the gas cylinder can run out of gas, but this was not the case here.
Sandy M - Jun 2024
Overall rating
Well, it was cool for me.
Go 2 Chalets Loskopdam 's response
Hi Sandy, thank you for your feedback. We are one of the only steakhouses with chalets in the area that provide live entertainment on weekends. You booked for a Sunday only and we have live music on Sundays. There is also a play-area for children, beach area and two pools for your children - all information which was shared with you prior to arrival. Your chalet is fitted with a 150lt electric geyser - it takes a while to reheat after a shower. I can assure you the geyser works 100%.
Anchen R - Dec 2023
Overall rating
Waarde vir geld.
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Value for money.
Fantastic place to stay. The rooms are clean and tidy, the area is nice and quiet and the location is perfect. Close to many activities for young and old.
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Go 2 Chalets Loskopdam 's response
Baie dankie, Anchen, vir julle ondersteuning asook mooi terugvoering - dit word opreg waardeer!
Her V - Oct 2023
Overall rating
Baie rustig.
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Very calm.
Very neat, peaceful and relaxing place. Has a restaurant with daily specials. Near Loskop Dam.
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Nicolette J - Sep 2023
Overall rating
Baie lekker.
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Very nice.
Cute well appointed accommodation. Friendly staff.
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Go 2 Chalets Loskopdam 's response
Baie dankie vir julle ondersteuning. Julle is altyd welkom.
Piet V - Sep 2023
Overall rating
Puik kliëntediens.
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Great customer service.
Reception staff and other staff make you feel at home immediately.
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Go 2 Chalets Loskopdam 's response
Baie dankie, Piet vir julle ondersteuning. Julle is altyd welkom.
Tersia V - Mar 2023
Overall rating
Memories forever.
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Memories forever.
Very special place!
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Derik M - Mar 2023
Overall rating
Baie lekker.
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Very nice.
Very clean and tidy, had a small problem with the geyser and security gate, but it was sorted out in a flash, received friendly service.
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Marry M - Dec 2023
Overall rating
Cool place.
Go 2 Chalets Loskopdam 's response
Thank you Marry for your support as well as your positive review - much appreciated!
Hendrik S - Sep 2023
Overall rating
Baie rustige oord.
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Very peaceful resort.
Very quiet, clean and tidy.
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Go 2 Chalets Loskopdam 's response
Baie dankie vir julle ondersteuning. Julle is altyd welkom.
Lourens P - Mar 2023
Overall rating
Aangenaam verras.
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Pleasantly surprised.
Chalets are very neat. Maintenance is 100%. Steakhouse very good food and atmosphere. Would stay there again anytime.
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Suzeni M - Dec 2023
Overall rating
Perfect.
Go 2 Chalets Loskopdam 's response
Thank you Suzeni for your support. Please bring any unsatisfactory situations to our attention while on site - that way we can address them immediately.
Richard M - Sep 2023
Overall rating
Friendly, welcoming, excellent service by your waiters.
Go 2 Chalets Loskopdam 's response
Hi Richard - thank you for your support and kind review - much appreciated.
Gas showers are, unfortunately, affected during loadshedding when the water pressure pumps do not work. Sorry for the inconvenience caused.
Nande V - Feb 2023
Overall rating
Rustige bosveld-omgewing.
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Tranquil woodland setting.
Friendly and helpful staff. Cute restaurant.
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Lisa B - Nov 2023
Overall rating
Netjies eenhede.
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Neat units.
Nice - Thank you. Can only replace shower heads and faucets in bathroom.
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Go 2 Chalets Loskopdam 's response
Dankie vir jou ondersteuning, Lisa, en ons is bly jy het dit geniet. Ons sal aandag skenk aan die stort-koppe. Kalk in die water bly maar 'n probleem.
Moreen N - Oct 2023
Overall rating
Baie rustige atmosfeer. Ons het lekker gebly, dankie.
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Very peaceful atmosphere. We had a great stay, thank you.
Would only recommend that they put an extra bowl for braai meat and washcloth in the chalet. Everything else 100%.
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Go 2 Chalets Loskopdam 's response
Goeiedag Moreen, Dankie vir julle ondersteuning asook die moeite wat jy doen om 'n resensie te plaas. Ons sal beslis aandag skenk aan jou voorstel.
Sandra V - Oct 2023
Overall rating
Sal definitief weer besoek.
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Will definitely visit again.
Very nice stay. Nic was very hospitable. Will definitely visit again. The food at the steakhouse was also very nice.
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Anonymous Guest - Jun 2023
Overall rating
Restful.
Quiet, clean and apparently the generator was working so the restaurant was open.
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Anonymous Guest - May 2023
Overall rating
Bennie S - Dec 2023
Overall rating
Oorkan by Kranspoort gekuier by familie, net by go 2 oornag.
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Oorkan visited family at Kranspoort, only spent the night at go 2.
Slept well, double room booked, room maybe for single person, bathroom doesn't have a door, very uncomfortable.
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Go 2 Chalets Loskopdam 's response
Dankie Bennie vir jou ondersteuning en terugvoer. Ons sal aandag daaraan skenk - die twee-slaper is eintlik bedoel vir getroude pare.
Antoinette I - May 2023
Overall rating
Perfectly adequate for a whistle stop stay.
Go 2 Chalets Loskopdam 's response
Baie dankie vir julle ondersteuning. Julle is altyd welkom.
Anonymous Guest - Jun 2023
Overall rating
No one knew we paid or where we checked in when we got there, confused, made us feel uncomfortable, won't go there again.
Deposit refunded only 6 days after our departure, not acceptable.
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Henry R - Oct 2023
Overall rating
Teleurstellend.
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Disappointing.
The night we got there it was power sharing time. There were not even candles or flashlights in the rooms for guests.
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Go 2 Chalets Loskopdam 's response
Goeiedag Henry, ons bly in die nuwe Suid-Afrika - waar feitlik niks meer werk nie. Lees asb. die inligtingspakket wat ons vir jou gestuur het. Daarin vra ons duidelik dat jy jou eie flits (onder andere) moet saambring aangesien Eskom beurtkrag buite ons beheer is.
Nicoline R - Nov 2022
Overall rating
A very lovely, clean and quiet place. People are also very friendly.
Go 2 Chalets Loskopdam 's response
Baie dankie Nicoline vir julle ondersteuning en resensie. Ons waardeer dit opreg.
Marisa K - Nov 2022
Overall rating
Vir 'n wegbreek weg van die stadslewe af is dit 'n moet.
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For a break away from city life this is a must.
Accommodation was extremely clean with really friendly people working there. The restaurant's food is top notch. Note that if you want to tackle the eisbein, you must come hungry.
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Go 2 Chalets Loskopdam 's response
Baie dankie Marisa vir julle ondersteuning en resensie. Ons waardeer dit opreg.
Evah N - Nov 2022
Overall rating
It was nice to be at Go 2 chalets.
Go 2 Chalets Loskopdam 's response
Hi Evah, thank you for your support. Hope to see you soon again.
Alta V - Aug 2022
Overall rating
Our stay exceeded our expectations.
Go 2 Chalets Loskopdam 's response
Dankie Alta, ons waardeer julle ondersteuning en julle is altyd welkom.
Mesadie N - Jul 2022
Overall rating
Baie lekker plekkie.
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Very nice place.
Friendly staff and good service.
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Go 2 Chalets Loskopdam 's response
Hi Mesadie - dankie vir julle ondersteuning en mooi verslag. Ons waardeer dit!
Chantelle D - Jun 2022
Overall rating
We had a short stay, but we enjoyed it. Would love to there stay again.
Go 2 Chalets Loskopdam 's response
Hi Chantelle - thank you for your support and for taking the time to rate us - much appreciated!
Anuskha B - May 2022
Overall rating
Great.
Go 2 Chalets Loskopdam 's response
Thank you Gert, for your support and review. It is much appreciated.
Anton B - May 2022
Overall rating
Goeie ligging, rustig, veilig, goeie restaurant.
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Good location, quiet, safe, good restaurant.
Close to everything in the area. Felt safe, calm atmosphere, very friendly staff. The on-site restaurant's food is very tasty. We will definitely go again. We are very satisfied.
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Go 2 Chalets Loskopdam 's response
Dankie Anton, vir julle ondersteuning en mooi resensie. Ons waardeer dit opreg.
Wietske B - May 2022
Overall rating
Fantasties.
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Fantastic.
We had a great time.
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Go 2 Chalets Loskopdam 's response
Hi Wietske - bly julle het heerlik gekuier. Dankie vir julle ondersteuning! Waardeer!
Ocean M - Jun 2022
Overall rating
Good.
Go 2 Chalets Loskopdam 's response
Hi Ocean,
Sorry to hear about the shower head and the hot/cold issue - not nice!
However, in future please feel free to call us immediately when you experience a problem. That way we can attend to it while you are here - resulting in a pleasant experience for the rest of your stay.
Kobus E - Aug 2022
Overall rating
Puik.
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Great.
Very hospitable and pleasant people.
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Go 2 Chalets Loskopdam 's response
Dankie Kobus, vir julle ondersteuning en julle is altyd welkom.
Claus D - Jun 2022
Overall rating
Wegbreek na Loskopdam.
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Breakaway to Loskop Dam.
It was our first time in Loskopdam, a lovely break. Clean chalet with more than enough of everything that was needed.
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Go 2 Chalets Loskopdam 's response
Dankie Claus, vir julle ondersteuning en verslag. Ek waardeer dit.
Vusi N - Nov 2022
Overall rating
Tranquil and homely.
Go 2 Chalets Loskopdam 's response
Hi Vusi, thank you for your support and review. It is much appreciated.
Sophy M - Nov 2022
Overall rating
It was a very nice environment the staff is welcoming, delicious food served at the restaurant. We managed to relax.
Go 2 Chalets Loskopdam 's response
Hi Sophy, thank you for your support and review. It is much appreciated.
Anonymous Guest - Oct 2022
Overall rating
Anonymous Guest - Dec 2022
Overall rating
We stayed 1 night. The rate is not in line with what is offered.
Suggestions should be seen as constructive: A. Our booking and payment made in Apr 22 was not available on arrival and I had to provide proof of payment. B. For the amount one expects towels, coffee, tea, milk, sugar, guest soap. C. The gas geyser is a safety risk, boiling water one moment, ice cold the next. One can burn. D. Restaurant was closed before arrival due to rain, therefore no dinner available. E. Deposit of R500 for keys is too high and refund is still outstanding. F. The bed is a 3/4 bed and not a double bed and is in a poor state of wear. The mattress sags badly and sleeps uncomfortably. There was a water leak in the chalet which did receive immediate attention when it was reported.
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Jan O - Oct 2022
Overall rating
Good weather, lekker warm, nice location.
Louis R - Aug 2022
Overall rating
It is a horrible place.
Read moreGo 2 Chalets Loskopdam 's response
Goeiemiddag Thea,
Ons neem "reviews" baie ernstig op. Daarom het ek Louis dadelik geskakel. Ek het u 'n paar keer daarna geskakel, asook 'n Whatsapp boodskap gelaat, sonder sukses.
Daarna het ek vir Louis, u man geskakel.
GO-2 is nie ge-gradeer nie en bied basiese geriewe teen markverwante tariewe. Laat my asb toe om dus op u plasing te antwoord. Die stortmatjie was die vorige dag gewas en ons vra omverskoning dat dit nie teruggeplaas was nie. Ons wou graag by u uitvind waarom u so ongelukkig was. Daar is komberse. Daar is alluminium potte (nie staal nie) en hulle is nie gebreek nie. U het bespreek vir twee nagte en u het twee nagte oorgebly. Tydens inboek het u geen deposito gehad nie, dus het ons ons reëls aangepas om u te akkommodeer. Ons wil graag sien dat ons gaste hulle tyd hier geniet - dus, indien iets nie na wense is nie - kontak ons gerus dadelik, terwyl u hier is, en ons skenk dadelik aandag daaraan.
Sallie V - Jul 2022
Overall rating
Inklok was 'n frustrasie.
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Check in was a frustration.
About 20 min standing and waiting. Had to ask for soap and coffee, they say it's self-catering, but don't provide soap or coffee. Go 2 Chalets was not aware I booked and paid? Handing over the keys in the morning is a frustration. 08:15 als was still closed, no one in sight. Ask for deposit next day. No inventory in relation to no deposit?
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Go 2 Chalets Loskopdam 's response
Baie dankie vir die resensie.
Ons ontken dat julle 20 minute gewag het - hoogstens 10 minute omdat die besprekings-dokument voor die tyd ingevul moes word, wat nie gedoen was nie.
Ons bestuurder het julle tegemoed gekom deur van hulle eie persoonlike toiletware te voorsien. Hy het julle ook voorsien van koffie, suiker en tee - asook handdoeke - alles sonder enige kostes.
My bestuurder het julle ingelig ons maak eers 09:00 die oggende oop. Indien julle vroeër wou uitboek, moes julle net vooraf gereël het - hy woon op die perseel.
Ons verlang 'n sleutel-deposito, wat ons nie van julle verhaal het nie.
Johan B - Mar 2022
Overall rating
Rustige naweekwegbreek. Skoon. Netjies. Goeie waarde vir geld.
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Peaceful weekend getaway. Clean. Tidy. Good value for money.
My husband and I went home for the weekend. The place is adequate and is very clean and tidy. Can recommend it.
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Go 2 Chalets Loskopdam 's response
Dankie Johan vir julle ondersteuning en mooi review - waardeer!
Julle is altyd welkom.
Anonymous Guest - Dec 2022
Overall rating
Lesiba Anthony K - Mar 2022
Overall rating
Not that comfortable. Their mattresses not even close to being comfortable.
Go 2 Chalets Loskopdam 's response
Hi Lesiba - you booked with us on 9 March. The same day I send you our info pack which contains all the relevant info, including a request to please complete our booking form - which in turn speeds up the checking-in process. Unfortunately, it seems you never read nor completed or returned it. Hence, you had to complete it upon arrival - standard procedure.
Furthermore, the info pack (as well as the website's booking page) clearly indicate that we do not provide towels. We do hold extra towels though - especially for business reps who book in without notification, while travelling past. Had you only asked.
If you had reported the mattress issue whilst here, we would have investigated immediately. Subsequent to your review, we have tested the mattress and found it to be in order. In addition, we have never had any complaints about the mattresses - not before nor since your visit. Our manager resides on site and would have attended to your problems - even after hours. We are sorry that you feel that we "could have done better". In all honesty, we believe that if you had read our info pack, your visit would have been better prepared and more enjoyable.
Anonymous Guest - Dec 2022
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Anonymous Guest - Jul 2022
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Marietjie D - Nov 2021
Overall rating
Baie lekke en baie gawe werkers.
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Lots of licks and very nice workers.
It's a very cool place and everyone is happy to help if you're looking for something. Would recommend place to anyone.
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Go 2 Chalets Loskopdam 's response
Dankie vir julle ondersteuning en resensie - waardeer. Julle is altyd welkom.
Ndivhoniswani M - Sep 2021
Overall rating
Was a great getaway.
Go 2 Chalets Loskopdam 's response
Thank you Ndivhoniswani - glad you enjoyed your stay. Thank you for your support!
Collen Themba M - Sep 2021
Overall rating
Perfect!
Go 2 Chalets Loskopdam 's response
Hi Collen - thank you for your support and nice review - much appreciated!
Lizette S - Sep 2021
Overall rating
Fantasties.
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Fantastic.
Perfect location, neat and clean.
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Go 2 Chalets Loskopdam 's response
Hi Lizette - Bly julle het dit hier geniet! Altyd welkom.
Marilize P - Aug 2021
Overall rating
Impressed.
Go 2 Chalets Loskopdam 's response
Thank you Marilize, for taking the time to comment, much appreciated!
Liezel B - Aug 2021
Overall rating
Mooi, skoon en netjiese slaapplek.
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Nice, clean and tidy place to sleep.
Very friendly service.
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Go 2 Chalets Loskopdam 's response
Hi Liezel - Baie bly julle het GO-2 aangenaam gevind - dankie vir julle ondersteuning!
Angelique G - Aug 2021
Overall rating
Baie rustig en ontspanne.
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Very calm and relaxed.
Very peaceful and relaxing. Very nice atmosphere.
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Go 2 Chalets Loskopdam 's response
Hi Angelique - Bly julle het lekker ontspan!
Philip D - Apr 2021
Overall rating
Heerlik.
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Delicious.
We had a wonderful stay, thank you very much.
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Beauty M - Mar 2021
Overall rating
Quiet and nice.
Tania M - Oct 2021
Overall rating
Vriendelike diens. Baie netjiese blyplek met genoeg spasie.
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Friendly service. Very neat place to stay with enough space.
Thank you for the good service and helpfulness.
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Go 2 Chalets Loskopdam 's response
Dankie Tania - bly julle het dit geniet - en dankie vir julle ondersteuning!
Jan D - May 2021
Overall rating
Great time and great food.
Go 2 Chalets Loskopdam 's response
Dankie Jan, vir julle ondersteuning. Julle is altyd welkom!
Adele L - Apr 2021
Overall rating
Lovely, clean and safe accommodation.
Lorna V - Dec 2021
Overall rating
Peaceful, relaxing.
Go 2 Chalets Loskopdam 's response
Hi Lorna, Thank you for your support and for taking the time to post a review - much appreciated!
Duduzile M - Oct 2021
Overall rating
Enjoyed every minute of our stay!
Go 2 Chalets Loskopdam 's response
Thank you Duduzile - appreciate your support and kind review!!
Zinhle M - Aug 2021
Overall rating
We had an awesome stay. The place is very nice, quiet and clean.
Go 2 Chalets Loskopdam 's response
Hi Zinhle,
Thanks for your review and support, appreciated it.
Just to clarify on the electricity, which is free up to 7 units per day, any excess above 7 units is charged for. This was advised upfront.
Duncan O - Jun 2021
Overall rating
Stunning - well priced and great service.
Go 2 Chalets Loskopdam 's response
Hi Duncan - thank you for your support and for taking the time to post a review, appreciated!
Ansie S - Sep 2021
Overall rating
Baie lekker, geen probleme met die eenheid nie.
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Very nice, no problems with the unit.
The staff is very helpful and friendly. We were a group of 15 who went to play Jukskei at Kranspoort. We are all over 60 and really enjoyed staying at Go 2. We have made it an institution to stay there every year for Jukskeinaweek. Price very affordable and food at their restaurant is delicious!
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Go 2 Chalets Loskopdam 's response
Baie dankie Ansie, ons waardeer julle resensie asook julle gereelde ondersteuning en uitwysings waar ons kan verbeter! Altyd welkom.
Werner V - Apr 2021
Overall rating
Baie lekker en rustig.
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Very nice and peaceful.
It has been very peaceful there and a swimming pool that is close by and braai area at the chalet will go again anytime. Just take towels with you, otherwise we wouldn't be able to shower.
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Roelf F - Apr 2021
Overall rating
Uitstekende oornag-fasiliteite.
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Excellent overnight facilities.
Nic is very friendly and helpful. It's opposite Kranspoort golf course and suited us wonderfully. Would definitely recommend. We organized a golf weekend at Kranspoort. The Go 2 Chalets were absolutely the best accommodation.
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Go 2 Chalets Loskopdam 's response
Baie dankie Roelf vir julle ondersteuning, waardeer opreg.
Precious W - Mar 2021
Overall rating
Chalets are beautiful and very well maintained.
Charl S - Aug 2021
Overall rating
Vriendelik, gasvry, behulpsaam.
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Friendly, hospitable, helpful.
Staff are friendly and extremely helpful. Management and owners are available at any time for inquiries and recommendations.
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Go 2 Chalets Loskopdam 's response
Hi Daléne - Dankie vir julle ondersteuning en mooi review. Waardeer!
Gert R - Apr 2021
Overall rating
The chalets are new and very neat. The staff is friendly and helpful. The food is good.
Michelle V - Apr 2021
Overall rating
Aangenaam en netjies.
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Pleasant and neat.
Very pleasant and neat. The unit's kitchen is somewhat small, but you can work in it. The rest of the unit is spacious (especially the rooms). The location against the road is not ideal, but a lot of effort has been made to block road noise as far as possible. The stay was very pleasant.
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Go 2 Chalets Loskopdam 's response
Dankie Michelle, vir julle ondersteuning en jou gewilligheid om jou insette te lewer. Ons waardeer dit.
Die N11 is ongelukkig 'n bron van geraas, maar die voordeel daarenteen is dat ons gaste nie lang en slegte grondpad hoef te ry om hier uit te kom nie.
Marina H - Sep 2021
Overall rating
Fun.
Go 2 Chalets Loskopdam 's response
Hi Marina,
It's time to test the golf course again - now boasting her lush green summer dress - which will make the course the more challenging. Off course - you know where to stay!!
Peak Power Solutions Pty Ltd G - Nov 2021
Overall rating
Kliëntediens vanaf bestuur is uiters onprofessioneel, ek sal nie Go 2 Chalets aanbeveel nie.
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Customer service from management is extremely unprofessional, I would not recommend Go 2 Chalets.
From the beginning of the process to the end there were only problems. When checking in the guests I was called to say that they had only received 1 out of 2 of my bookings, so the owner then wanted me to make direct payment (via EFT/card) to him again for the second booking which had already been made paid was on the website. I didn't want to make a further payment at that point, from where he then said he would check the system again soon, then our discussion was off to a good start. After the guests had checked out I was called again, this time by the owner's wife, to inform me that she was "disgusted" with the guests who had checked in and that one of the guests had taken a pillow from one of the rooms "stole". She made the call to me and accused the guest of theft before the room was properly searched and even before she personally went to inspect. It was threatened that it would be deducted from the key deposit fee. After personally inspecting, the pillow came out from under the bed, so the pillow was not "stolen", just moved. During the guests' stay there was also no hot water available.
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Go 2 Chalets Loskopdam 's response
Ek antwoord graag op hierdie kommentaar wat onder 'n Maatskappy (Peak Power Solutions) ingedien is.
Maatskappye boek nie by ons in nie - dis gaste (persone, mense) wat inboek. Dus ek sal ongelukkig 'n aanname moet maak en aanneem dit was die dame wat die bespreking namens die gaste gemaak het, wat die kommentaar ingedien het. En dis hier waar probleme oor die algemeen ontstaan.
Eerstens sal GO-2 bestuur mildelik omverskoning vra vir enige ongerief of probleme wat mag ontstaan tydens iemand se besoek aan ons. Ons sal ook dadelik, binne ons vermoe die probleem probeer oplos. Ons is menslik en mense maak foute.
Ek spreek hieronder die spesifieke aantuigings punts-gewys aan:
1. Indien gaste inboek en ons het geen rekord daarvan nie, is dit ons volste reg om verdere navrae te doen. In hierdie geval was die bevestiging ontvang maar dit het ongelukkig in ons "spam" folder beland - vandaar die verwarring met die eerste opspoor poging. Hierdie probleem is dadelik opgelos toe die bevestiging ontdek was.
2. Ons het skoonmakers wat kamers skoonmaak nadat gaste uitgeboek het. Hulle het 'n "checklys" waarop hulle werk. Enige afwyking van die checklys moet gerapporteer word - wat hulle ook gedoen het m.b.t. 'n kussing wat weg is. My vrou het geskakel om uit te vind of die maatskappy "dame" nie moontlik kan vasstel waar die kussing mag wees nie. Die dame het beweer dat hulle werkers nie steel nie. Daarna het my vrou self gaan ondersoek instel en die kussing onder die bed-basis op die grond vasgedruk gevind. Dit is uiters raar dat 'n kussing op die grond vasgedruk word en dus nie maklik opspoorbaar was vir die skoonmaker nie. Mens kyk nie normaalweg daar vir iets nie, aangsien die basis so laag op die grond is.
3. Daar was drie chalets bespreek. Om 'n aantuiging te maak dat daar geen warm water was nie - skep die indruk dat al drie chalets nie warm water gehad het nie - wat vals is. Ons bestuurder woon op die perseel, skaars 10m van die chalets af en was nog altyd behulpsaam om probleme na ure aan te spreek en op te los. Dit is egter onmoontlik om probleme aan te spreek of op te los as dit nie onder ons aandag gebring word nie.
Ek kry die indruk dat GO-2 Chalets hier 'n bietjie onredelik aangeval word deur iemand wat nie self hier ingeboek het nie, en moontlik nie al die feite of die omvang van die situasie verstaan nie.
Bonnie S - Sep 2021
Overall rating
Superb.
Go 2 Chalets Loskopdam 's response
Bonnie, thank you for your support - much appreciated.
Boitumelo T - May 2021
Overall rating
It was just for a night.
Go 2 Chalets Loskopdam 's response
Vorige gaste het warm water gehad. Bestuurder het ondersoek ingestel en gevind dat daar warm water in die kombuis was. Die geyser se termostaat het onklaar geraak, en is sedertdien vervang. Onderhoud is nimmereindig.
Steph L - Dec 2021
Overall rating
Baie swak ontvang.
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Very poorly received.
The owners who received us, especially the woman, were very unfriendly and unfit first saying we were not checked in, and then later we were. She was very grumpy and we felt very unwelcome. On inspection to get our deposit back she was angry because we didn't wash the 3 cups and 2 glasses we used. For the price we paid for the night I really can't say it's worth it. I would not recommend anyone to spend the night there. Floors were dusty.
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Go 2 Chalets Loskopdam 's response
In enige bedryf (glo ek) is 95% plus van jou kliente/gaste aangename mense wat rede en omstandighede verstaan. Dan is daar die klein persentasie van kliente/gaste wat jy net nooit kan tevrede stel nie.
Al ons gaste kry 'n redelike goeie insig op die internet oor hoe die plek lyk en wat die prys is - en daarvolgens moet hulle 'n besluit maak. Sodra hulle besluit het om in te boek, kry hulle 'n verdere "inligtings dokument" (voor aankoms) wat hulle volledig inlig oor wat om te verwag. Indien hulle dit nie lees nie, kan hulle nie verwag ons moet ons reels verbreek om hulle tevrede te stel nie - wat hier die geval was - en wat ons wel gedoen het om hulle tevrede te stel m.b.t. die terugbetaling van die deposito. Hulle het vroeg die oggend uitgeboek, nog voordat ons skoonmaak staf begin werk het, en daarop aangedring dat ons nou die inspeksie moet doen omdat hulle nou aandring op hulle deposito terugbetaling. My vrou het ingestem en die chalet deurgegaan en hulle deposito ten volle terugbetaal.
Verder glo ons dat ons waarde vir geld bied en kry bitter min teenkanting oor prys. Om nou na die verblyf te wil kla oor prys, maak ongelukkig weer-eens nie sin nie.
Ons aanvaar dat daar 'n klein persentasie van besoekers sal wees wat jy net nooit tevrede sal kan stel nie - ongeag wat ons doen buite ons reels.
Herman B - Dec 2021
Overall rating
Het 'n ruk gewag by aankoms, geen personeel by ontvangs nie. Die TV was 'n week terug gesteel en nie vervang nie.
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Waited a while on arrival, no staff at reception. The TV was stolen a week ago and not replaced.
They set an alarm in the morning and didn't clean the place. Upon arrival, they first sent someone to clean the place, then also wanted to install the TV. The remote for the air conditioner was not there, the lady sent a worker down to bring a remote, they had to come again that evening to look at the air conditioner would not come on, and only then repaired. I would just like a door to be put on the bathroom for privacy.
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Go 2 Chalets Loskopdam 's response
Beste Herman,
Ons is innig jammer vir die ongerief wat jy moes verduur het en vra omverskoning daarvoor.
Die realiteite van RSA is dat misdaad regtig verregaande is, en ja ons het die spesifieke week 'n inbraak/diefstal gehad - ten spyte van alarms. Die remotes was ook gesteel.
Ongelukkig moet ons wag vir goedkeuring van die versekering voordat daar items vervang kan word.
Fritz S - Dec 2020
Overall rating
Die chalets is in 'n veilige omgewing en bied gemoedsrus sodat jy kan ontspan.
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The chalets are in a safe environment and offer peace of mind so you can relax.
There are a few aspects that should receive attention. The prepaid electricity is problematic and the later deduction on the key and breakage deposit leaves a bitter taste in the mouth. Most South African people like to barbecue, but there are no barbecue tongs or something to put the barbecue meat in. There is also a lack of a bread knife and there are no or few serving trays. There is no table to eat at. The accommodation for 4 guests only has 2 outdoor chairs.
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Go 2 Chalets Loskopdam 's response
Dankie Frederik vir julle ondersteuning asook jou kommentaar.
Sodra ons 'n bespreking deur 'n agent ontvang, stuur ons 'n Info Pak wat al die inligting bevat en wat ons gaste vooraf inlig van wat om te verwag. Dus die "voorafbetaalde elektrisiteit" is nie heeltemal akkuraat nie. Ons voorsien gratis krag wat in die oorgrote meerderheid van die gevalle heeltemal voldoende is. Ons slaan slegs aan vir "oormatige" gebruik van krag. (Ons vind dit gereeld dat aircons aangeskakel word en vir lang periodes krag gebruik, terwyl niemand in die chalet is nie). Al die inligting is vooraf aan u bekend gemaak in ons Info Pak asook die tariewe.
Die opskepbak, braaitang ens. is normaalweg in die huis, maar vir een of ander rede het die skoonmaker dit nie opgemerk nie - ons het dit dadelik aan u voorsien.
Die twee sitplek stoel en tafel insette word waardeer - ons sal daaraan aandag skenk.
Vriendelike groete,
GO-2 Chalets.
Chris D - May 2019
Overall rating
Baie lekker.
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Very nice.
We were received very kindly! The unit was neat. Well equipped. Was calm to sit outside in the evening and grill some meat.
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Manisha J - Jan 2019
Overall rating
Relaxing and peaceful.
Johan M - Nov 2019
Overall rating
Goeie diens en mooi area.
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Good service and nice area.
Very helpful, good food, can only book for one night without any problems, thank you.
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Adele S - Apr 2019
Overall rating
Baie netjiese en gerieflike plek om oor te bly.
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Very neat and comfortable place to stay.
My negative about my stay would be that upon arrival their record showed that I was still 50% outstanding even though I had paid it a month before. I wasn't shown to my unit either, I was shown where it was and was told that the key was in the door. I had to ask where to park. Other guests, that I could see, did not experience the same. Other than the negative, my stay was fantastic and the unit was lovely to stay in. I will definitely return next year.
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Vernon K - Feb 2019
Overall rating
Lekker ontspan.
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Nice and relaxing.
Lovely. The food was excellent. Hannes, thank you for everything, you're iron! We will definitely come again.
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Jan O - Oct 2019
Overall rating
Lekker bosveld wegbreek.
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Nice bushveld getaway.
Very neat and large room, restaurant a plus.
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Janet N - Aug 2019
Overall rating
Lekker.
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Nice.
Go 2 Chalets is a great place to stay for a weekend getaway. Everything was neat and clean. Had a great stay there.
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Caren V - Sep 2019
Overall rating
Oulike plekkie met baie potensiaal.
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Cute little place with a lot of potential.
Management of resort can feel free to read previous reviews and work on them. Place is very clean and tidy. Just a few suggestions: Please sit. a brighter light in the bathroom. Please hang up a curtain or partition in front of the bathroom door. If someone walks past the chalet they can look in the door and see someone sitting on the toilet. Please sit down big sign up with directions where the chalet part's entrance is. 8 o'clock in the evening it is quite misleading where to go. Please sit down a pickup truck or 2 in the cupboards. There are braai facilities but no utensils. Guests do not always want to eat at the restaurant. Feel free to put a bench between chalets where guests can sit outside and visit each other. Guests do not always want to visit the restaurant.
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Anonymous Guest - Apr 2019
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Betty M - Aug 2019
Overall rating
Needs an upgrade.
Karien V - Feb 2019
Overall rating
Skandelik.
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Shameful.
This is the worst place I've ever been at home. No customer service, no water in the bathroom sink, no barbecue, no soap to wash the dishes, the room was not serviced, the staff didn't know about us, the resort is right next to a main road located which is not defined as such in the advertisement etc etc. It was so unpleasant that I returned home on Saturday.
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Izak P - Sep 2018
Overall rating
Was fantasties.
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Was fantastic.
Thank you. The reception and service and help were very good. Highly recommended.
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Gerhard E - Dec 2018
Overall rating
Rustig en stil.
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Calm and quiet.
Quiet, a bit "off the grid". Excellent restaurant dishes.
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Gavin O - Sep 2018
Overall rating
Baie lekker.
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Great.
Enjoyed it so much. I'd recommend it to anyone that's looking for tranquility.
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Heather D - Apr 2018
Overall rating
Awesome weekend.
Jacob M - Dec 2018
Overall rating
Great hospitality.
Janice V - Apr 2018
Overall rating
Aangenaam.
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Pleasant.
We were kindly received on arrival and given a 4 sleeper unit instead. A 2 sleeper. The unit needed a good cleaning as there was dust on windowsills and in the bathroom and the barbecue was still greasy. There were also no cushions on the rattan lounge set and we had to take cushions from the bed to sit on. There were only the basics in the unit and the unit for us lacked things like wine glasses and bedside lamps. At least there were quite a few DStv channels.
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Louise S - Oct 2018
Overall rating
Nie wat ons verwag het wat ons bespreek het nie.
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Not what we expected what we discussed.
We booked 2 cottages. In the end, the 3 people were put in one house. Hô-Kaai Bistro has a new owner, they have learned. At reception, the man who received them did not expect them and different houses were shown to them. No bath mats, no safety glass in bathroom windows. Electric kettle is on the stove. Als was half confused. They also learned that there would be a function on Saturday and the management was more focused on that. Ladies couldn't do their hair because there is no mirror near wall plug. They then asked for an extension cord because they had a course on Wednesday at Forever Loskop.
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Roberto S - Jul 2018
Overall rating
Onpersoonlik.
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Impersonal.
It's a nice place to stay, but the following was an issue for us: No one was there to welcome us, no one came to ask if everything was fine, they have a braai but don't provide a braai tong, and the shower was either too hot or too cold, you couldn't set it in the middle. Small things that are not paid attention to.
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- Capacity: 26 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: N11 Plot 73, Across from Kranspoort Vakansiedorp, Loskopdam, 0450, Mpumalanga