Greenwich Villa
Review Summary
Charl V - Dec 2023
Overall rating
Pure lekkerte.
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Pure deliciousness.
Had a great stay and my children really enjoyed the area with the private beach.
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Marlon M - Sep 2023
Overall rating
Very well located.
Carika Venter V - May 2023
Overall rating
Lovely. Spacious. Quiet.
Amy V - Mar 2024
Overall rating
It's a nice flat for two adults, not more than that.
Greenwich Villa 's response
Dear Amy,
Regarding the size of the unit, I want to make it clear that we have not changed the description or the images of the unit before or after your reservation. They accurately represent the unit's size and features. We do allow for 2 small children to sleep on a day bed in the living area as this provides an affordable option for families compared to larger 2 bedroom units, which are often much more expensive in the St. Francis area. Previous reviews have also mentioned the unit's size, and while we appreciate honest feedback, we hope it will help future guests make informed decisions and manage their expectations accordingly.
During your stay, you mentioned a problem with the fridge not being cold enough, but when we asked about it, you indicated that your items were fine. However, we apologize for any inconvenience caused by the loss of your milk and yogurt, and we immediately followed up with our management agency to address the refrigerator's performance.
Regarding the security rating, we have never encountered any security issues ourselves as it is a gated complex. However, we understand that your perception may differ, and we respect your feedback.
After your departure, we did not receive any feedback for two weeks until we were asked by the platform to provide a rating for you as a guest. Unfortunately, we have had to rate you lower than our previous guests due to the damage sustained during your stay, which was significant and unprecedented. Although accidents can happen, we would have appreciated communication or acknowledgment regarding the damage.
Prior to this incident, our average rating stood at 4.7 from 20 previous guests, reflecting the positive experiences we strive to provide.
Hendrik D - Mar 2023
Overall rating
Baie netjiese woonstel in 'n pragtige kompleks.
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Very neat apartment in a beautiful complex.
The hostess assisted us well upon our arrival. The apartment was great. It is recommended for holiday use. The bathtub is just uncomfortable for older people to use because it's a bit narrow but otherwise the apartment was well equipped. Felt safe with security patrolling.
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Jenna B - Jan 2023
Overall rating
Right on the beach.
Andre V - Dec 2023
Overall rating
Comfy but small.
Greenwich Villa 's response
Morning Andre, thank you for the review. We realised that a shower is more ideal and we are actually installing one of those tap conversion showers in the bath tub today.
Christo V - Feb 2023
Overall rating
Baie beknop, maar alles wat benodig word is daar.
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Very cramped, but everything needed is there.
Very well located with a nice walking path to the harbor and shops.
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Natasha Z - Feb 2022
Overall rating
Was fantasties!
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Was fantastic!
Lovely visit! By the sea and pool! Will go again for sure!
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Cherie N - Jan 2022
Overall rating
Woorde is te min! Self gaan om dit te beleef.
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Words are too few! Go to experience it yourself.
There are so many mountain biking and hiking trails, so much to do in the area, definitely worth the money and time.
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Sanett L - Mar 2022
Overall rating
Dit was ʼn baie rustige tydjie. Ons het dit werklik geniet.
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It was a very peaceful time. We really enjoyed it.
Was sure the right time of the year had very nice weather.
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Anonymous Guest - Apr 2022
Overall rating
F Bellingan B - Dec 2021
Overall rating
Topklas, het dit vreeslik geniet.
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Top class, really enjoyed it.
Excellent location and really enjoyed it. Will definitely go back again.
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Jolanda L - Oct 2021
Overall rating
Heerlik!
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Delicious!
Everything you need to be comfortable. Extra blankets, nice and close to the beach which is nice and private. Dalene is great!
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Jenny V - Mar 2021
Overall rating
It was great place to stay and visit.
Greenwich Villa 's response
Hi Jenny, thank you for your review we do appreciate it.
This is not an excuse but we rely on a 3rd party cleaning company that is responsible for ensuring that there is toilet paper when guests arrive, we will take it up with them. Thank you very much for bringing this to our attention.
I assume the dustpan is for the braai, in which case there should definitely be one. We will also follow-up on that. In complexes like these other units sometimes borrow it because it is outside. We will look into it, also not excusable.
We really value your honestly because the only way we can correct these things are if we are aware of them.
With it all said we are glad that you still enjoyed your time there.
Regards
Dalene
Ronald B - Sep 2021
Overall rating
The accommodation is suitable for two guests. Has everything one would need for a comfortable stay.
Lisa S - Dec 2021
Overall rating
Very nice.
Welma V - May 2021
Overall rating
Oulike kompleks, maar baie klein eenheid.
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Cute complex, but very small unit.
As a family with 2 children and a baby, the unit was just too small for us. There is also only a bath and no shower in the unit which makes it difficult if you want to wash well after you have been on the beach. It's a neat little place for a family of max 3. The hostess was lovely, but unfortunately the space didn't work for us.
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Greenwich Villa 's response
Dankie vir jou resensie, dit is waardevol, nou kan 'n volgende persoon 'n ingeligte besluit maak. Soos ons reeds gekommunikeer het sou ons verseker die plekkie afgeraai het as daar in julle navraag aangedui was dat julle 'n derde kindjie met 'n kot en vir elkeen 'n fiets en bodyboard ook was, vir dit alles is die spasie ongetwyfeld te min. Vir ons self met 2 kinders wat meer buite tyd spandeer is dit voldoende. Wat die stort betref, daar is nêrens in die eenheid se beskrywing of foto's melding gemaak dat daar wel 'n stort is nie, daar word duidelik aangedui dat daar net 'n bad is. Omtrent die tarief, dit was die jaarlikse tuna challenge en skool vakansie daardie week, wat dit 'n bietjie duurder tyd maak.
Steeds waardeer ons regtig jou resensie, dis vir ons belangrik dat 'n volgende gas nie vir dieselfde redes ontevrede is nie en van alles bewus is voor hulle bespreek.
Daniel B - Sep 2021
Overall rating
We enjoyed our stay, the host was super helpful, friendly and kind.
Stephen H - Jul 2021
Overall rating
Nice and clean with all amenities needed.
Xannie S - Dec 2020
Overall rating
Baie goed.
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Very good.
Will visit again soon.
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Greenwich Villa 's response
Baie dankie vir die goeie resensie, ons waardeer dit. Ons hoop om weer in die toekoms van julle te hoor. Mooi bly.
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 09:00 - Address: Leighton Hullett Drive, Port St Francis Village One Unit 24, St Francis Bay, 6312, Eastern Cape