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Guesthouse Serenity

17 reviews
Guest House

Review Summary

3.6 out of 5from 17 reviews for Guesthouse Serenity
Cleanliness
3.4/5
Service
3.6/5
Location
3.8/5
Safety
3.9/5
Value for money
3.2/5
Herman V - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Herman V
With partner

Basies maar netjies, skoon en gerieflik vir een aand.

Hulle verwelkoming was goed en ons was tevrede met die geriewe.

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Basic but neat, clean and comfortable for one night.

Their welcome was good and we were satisfied with the facilities.

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Ilze B - Mar 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilze B
With partner

Plek is netjies en mense is baie vriendelik.

Plek is heel netjies en skoon. Mense is baie vriendelik en hulpsaam.

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Place is neat and people are very friendly.

Place is very neat and clean. People are very friendly and helpful.

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Johann S - Aug 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Johann S
With partner

Die plek is vuil en diens is baie swak.

Ons het meer as 5 minute buite die hek gewag nadat ons menigmale geskakel het. Die staf hou hulle eie parties op die perseel, glad nie professioneel nie, die plek het 'n skoonmaak nodig, genuine overpriced, sal nooit weer daar slaap nie.

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The place is dirty and service is very poor.

We waited more than 5 minutes outside the gate after calling many times. The staff hold their own parties on the premises, not professional at all, the place needs a clean, genuine overpriced, will never sleep there again.

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Annamarie K - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annamarie K
With partner

Netjiese, skoon, gerieflike verblyf.

Pluspunt is die lamp en TV wat aanbly tydens kragonderbrekings.

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Neat, clean, comfortable accommodation.

Plus point is the lamp and TV that stay on during power outages.

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Jan-Rudolph B - Jun 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jan-Rudolph B
Individual traveller

Ligging is baie naby die damwal.

Sien sterre.

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Location is very close to the dam wall.

See stars.

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Ferdie S - Mar 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Ferdie S
With partner

Die wasbak moet met versigtigheid gebruik word, anders is jy sopnat.

Daar kort voorsiening vir eskom se alewige loadshedding.

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The sink must be used with care, otherwise you will be soaked.

There is a lack of provision for eskom's perpetual load shedding.

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Bevan L - May 2022
Overall rating
Cleanliness
1/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
1/5
Bevan L
With partner

Way overpriced for what you get.

Stains on sheets. Shower head stained and blocked. Toilet seat damaged. Coffee and tea poor quality. Not worth the high rates.

Guesthouse Serenity 's response

Good Day, Guesthouse Serenity is now under new management from June 2022, and all of those issues have been addressed and changed. Please do pop us a visit the next time you are around and you can re-judge for yourself.

Guesthouse Serenity
Mary-anne W - Dec 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
1/5
Mary-anne W
With partner

Nie waarde vir geld nie.

Kliëntediens kan verbeter.

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Not value for money.

Customer service could improve.

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Hennie S - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Hennie S
With partner

Dit is 'n baie netjiese gastehuis.

Dit sou gaaf gewees het indien daar 'n haardroër was. Ek dink ook hulle kon dalk meer seep en sjampoe vir 2 gaste in die kamer sit. Verder was alles reg gewees.

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It is a very neat guest house.

It would have been nice if there was a hair dryer. I also think they could have put more soap and shampoo for 2 guests in the room. Other than that, everything was fine.

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John P - May 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
John P
With partner

Gerieflike en gemaklik.

Die enigste probleem is dat daar nie melk vir koffie die volgende oggend was nie. Ons waardeer dat die eienaar ons toegelaat het om 11 uur die aand in te klok en dat sy ons verwelkom het.

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Convenient and comfortable.

The only problem is that there was no milk for coffee the next morning. We appreciate that the owner allowed us to check in at 11 o'clock in the evening and that she welcomed us.

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Lindie V - Nov 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Lindie V
With partner

Ontvangs was vriendelik en kamer is ruim.

Alhoewel dit B&B was, was geen ontbyt bedien.

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Reception was friendly and room is spacious.

Although it was B&B, no breakfast was served.

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Hans-jurgen L - Sep 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
3/5
Hans-jurgen L
With partner

Veilige en rustige omgewing.

Verwelkoming was onprofessioneel i.t.v. kameraanwysing. Niemand het gevra of ons in ontbyt belangstel nie.

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Safe and peaceful environment.

Welcome was unprofessional in terms of camera direction. No one asked if we were interested in breakfast.

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Rusinda D - Nov 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Rusinda D
With partner

Rustige gastehuis met 'n baie mooi tuin.

Ons was bietjie teleurgesteld dat daar geen ontbyt was nie. Ons het verwag om TV te kon kyk maar daar was geen DStv nie. Ons het al twee vlooibyte na een aand.

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Quiet guest house with a very nice garden.

We were a bit disappointed that there was no breakfast. We expected to be able to watch TV but there was no DStv. We already have two flea bites after one night.

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Rozanne T - Sep 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Rozanne T
With partner

Het neer verwag, maar dit was nogsteeds lekker

Het neer verwag, maar dit was nogsteeds

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Expected less, but it was still nice

Expected less, but it was still there

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Ian V - Dec 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Ian V
With partner

Swak.

Ons is deur gevat na ons kamer toe verby een van die groepe, waarvan nie een persoon 'n masker gedra het nie. Ons kamer was nie gesluit nie en toe ons in die kamer kom was 'n dame van die ander groep in ons kamer se kombuis besig om te eet van die kos wat sy in ons yskas gesit het.

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Weak.

We were taken through the door to our room past one of the groups, not a single person wearing a mask. Our room was not locked and when we got into the room a lady from the other group was in our room's kitchen eating some of the food she had put in our fridge.

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Elmarie L - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie L
With friends

Baie lekker veilig en skoon.

Wonderlike gasvrye mense wat jou welkom laat voel. Baie skoon en ruim kamers. Sal dit definitief aanbeveel en ook weer daar oorslaap.

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Nice and safe and clean.

Wonderful hospitable people who make you feel at home. Very clean, spacious rooms. Would definitely recommend it and sleep over again.

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Guesthouse Serenity 's response

Baie dankie Elmarie. Dit was baie lekker om julle hier te huisves. Ons sal 'n volgende kuiertjie baie waardeer.
Alles wat mooi is,
Die Guest House Serenity span.

Guesthouse Serenity
Zander B - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Zander B
With partner

Verblyf was fantasties en eienaars vriendelik en baie behulpsaam.

Guesthouse Serenity is 'n wonderlike gastehuis om by te woon in die Harties omgewing. Die eienaars het uit hulle pad uit gegaan om ons verblyf te vergemaklik en om seker te maak dat ons behoeftes na omgesien was. Kamers was lekker groot, netjies en baie skoon. Sal definitief aanbeveel vir enige iemand.

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Accommodation was fantastic and owners friendly and very helpful.

Guesthouse Serenity is a great guest house to stay in the Harties area. The owners went out of their way to make our stay easy and to make sure our needs were taken care of. Rooms were nice and big, neat and very clean. Would definitely recommend to anyone.

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Guesthouse Serenity 's response

Hi Zander,

Baie dankie vir julle kuier. Dit is mense soos julle wat ons bedryf die moeite werd maak.
Ons hoop on julle binnekort weer te verwelkom.

Groete Sharon xxx

Guesthouse Serenity
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From R 1 250
per night (sleeps 2)
17 reviews
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  • Capacity: 12 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: Portion 284, Zandfontein, Hartbeespoort, 0250, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAp0ZmJonSqieyK7hnGIOTecc23OciYAjovd87M31R7k8OUcyK2d?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 250 per night (sleeps 2) 17 5 1 4 Portion 284 Zandfontein 0250 North West 021 201 8900 14:00-20:00 10:00 -25.723530616557 27.823081441849
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