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Harbour House Hotel

Review Summary

4.7 out of 5from 64 reviews for Harbour House Hotel
Cleanliness
4.7/5
Service
4.6/5
Location
4.9/5
Safety
4.8/5
Value for money
4.5/5
Johann V - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Johann V
Family with young children

Lekker ontspanne, goeie weer en lekker kos.

Baie lekker gebly met goeie diens en mooi uitsigte. Lekker sentraal binne loopafstand van al die goeie bestemmings en see-uitsigte.

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Nice relaxed, good weather and good food.

Very nice stay with good service and beautiful views. Nicely central within walking distance of all the good destinations and sea views.

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Francis W - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Francis W
With partner

Wonderlike wegbreek ervaring.

Ons verblyf by Harbour House Hotel was alles waarop ons gehoop het. Luukse, stylvolle eenhede, alles wat ons benodig het en vriendelike diens. Ontbyt was uit die boonste rakke. Ligging was ideaal, 'n uitsig oor die see en die spreekwoordelike klipgooi van al die restaurante op die kusweg. Die swembad waar ons kon ontspan en 'n drankie geniet was ook 'n wenner.

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Wonderful getaway experience.

Our stay at Harbor House Hotel was everything we hoped for. Luxurious, stylish units, everything we needed and friendly service. Breakfast was top notch. Location was ideal, a view of the sea and the proverbial stone's throw from all the restaurants on the coast road. The pool where we could relax and enjoy a drink was also a winner.

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Andre D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Andre D
With partner

Uitstekende diens en fantastiese ligging/uitsig oor see.

Aan te beveel, duur vir ons Suid-Afrikaners !

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Excellent service and fantastic location/sea view.

Recommended, expensive for us South Africans!

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Melinda S - Mar 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Melinda S
With partner

Net teleurstellend om daar te kom en jy bly nie in die hoofgebou nie. Dis vals-advertering.

Die ligging is perfek omdat jy oral kan stap. Maar spesifiseer op die website dat die standaard kamers nie by die hoof hotel is nie. Jy dink jy boek daar, betaal duur en is vrek opgewonde en dan bly jy in die wit geboutjie oorkant die pad. Ons aircon het nie gewerk nie en ontbyt diens was bietjie stadig.

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Just disappointing to get there and you don't stay in the main building. It's false advertising.

The location is perfect because you can walk everywhere. But specify on the website that the standard rooms are not at the main hotel. You think you book there, pay dearly and are damn excited and then you stay in the little white building across the road. Our aircon did not work and breakfast service was a bit slow.

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Jess M - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jess M
With partner

Well situated, extremely comfortable.

Stayed in Harbour Square where we were about 50m from the sea, restaurants, shops etc. Had stunning views from our balcony, and our accommodation was spacious and very comfortable.

Neil C - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neil C
With partner

Great location, excellent value good breakfast.

Friendly staff, a pleasant experience, will visit again.

Tanya U - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tanya U
With partner

Stunning, stunning, stunning!

Die hotel was nie vol nie. Die ontvangsdame het ons toe na 'n ander kamer geskuif met 'n baie beter see uitsig en was ook groter. Dit was nogal amazing!

Monica T - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monica T
With partner

Waarde vir geld met vriendelik personeel en mooiste uitsig.

Harbour House is perfek geleë met die mooiste uitsig en loopafstand van restaurante en winkels. Die rustigheid van die see en omgewing is perfek vir 'n ontspanne wegbreek.

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Value for money with friendly staff and the most beautiful view.

Harbor House is perfectly located with the most beautiful view and walking distance to restaurants and shops. The tranquility of the sea and surroundings are perfect for a relaxing break.

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Marius D - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marius D
With partner

Hoogtepunt in Hermanus.

Ons verblyf was 'n absolute hoogtepunt van 'n drie weke ry en toer vakansie. Die fasiliteite is alles 5 ster, die personeel is gaaf, vriendelik en behulpsaam en die ligging is twee maal 5 ster.

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High point in Hermanus.

Our stay was an absolute highlight of a three week driving and touring holiday. The facilities are all 5 star, the staff are nice, friendly and helpful and the location is twice 5 star.

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Timothy M - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Timothy M
With partner

Beautiful setting.

Lovely accommodation. Location superb. Will definitely return in the near future.

Gustav V - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gustav V
With partner

Baie ontspannend. Mooi kamer. Mooi ligging.

Lekker naby die middedorpie.

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Very relaxing. Nice room. Nice location.

Nicely close to the town centre.

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Theresa B - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theresa B
With partner

In die hartjie van Hermanus.

Hoogs aanbeveel aangesien die eenheid sentraal geleë is met 'n see-uitsig. Ruim woonstel met alle toebehore om jou verblyf gerieflik te maak. Pragtige stoep en swembad op die houtdek. Ontbyt van goeie gehalte. Personeel baie vriendelik en hulpvaardig.

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In the heart of Hermanus.

Highly recommended as the unit is centrally located with a sea view. Spacious apartment with all accessories to make your stay comfortable. Beautiful porch and pool on the wooden deck. Good quality breakfast. Staff very friendly and helpful.

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Angelique S - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Angelique S
With partner

Mooiste uitsig.

Ons het heerlik by die swembad gesit met die mooi uitsigte! Baie goeie waarde vir geld.

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Most beautiful view.

We had a great time sitting by the pool with the beautiful views! Very good value for money.

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Mark V - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mark V
With partner

Wonderful views, great service, clean and luxurious apartment, very central , walk everywhere

We had a bit of an issue when we arrived about not getting the room I requested through the website. The hotel did eventually put me in a room with the same view I had wanted so that was solved and Erica front manager did a fantastic job of pleasing us. However, on the website form I completed I specifically asked for a certain room type (sea facing). The hotel was not advised of this so not their fault. On contacting the website I got a call back about an hour after I logged a call and after the mini crisis was over. The explanation I received indicates you need to upgrade your system/forma. I was told that because I paid immediately, the website nor the hotel could see my request? Not sure how that works, what is the purpose then of putting it in the form. I should then in future email requests separately? Would suggest you update your system to avoid this happening to other guests, and giving you a headache?

Belinda C - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Belinda C
With partner

Heerlike rustydjie.

Sal verseker aanbeveel vir 'n romantiese wegbreek met die mooiste uitsig.

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Lovely break.

Would definitely recommend for a romantic getaway with the most beautiful view.

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César A - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
César A
With partner

Lovely location in central Hermanus.

Unfortunately Nespresso machine didn't work (coffee came out cold). Electric kettle lead was too short and needed to be plugged under the table.

Jacques B - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacques B
With partner

Rustig veilig skoon en baie goeie diens.

Harbour House bied die iedeale geleentheid km net gaan afskakel. Alle fasiliteite is beskikbaar en skoon. Die uitsig oor die oseaan is asemrowend en die diens by die hotel is baie goed.

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Quiet safe clean and very good service.

Harbor House offers the ideal opportunity to just switch off. All facilities are available and clean. The view of the ocean is breathtaking and the service at the hotel is very good.

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Aimee B - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Aimee B
With partner

Great place for a weekend away!

We stayed in the newer part of the hotel across the road from reception and the rooms were very nice, modern and clean. We had everything we needed. Breakfast was included and we also were able to book a couples massage on Saturday. The hotel is super central with a wide variety of restaurants to visit. Would definitely recommend Harbour House Hotel to friends.

Mercia D - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Mercia D
With partner

Ons was op ons wittebrood en het dit baie geniet by die swembad die heeldag. Die hotel is goed geleë en het 'n ongelooflike uitsig oor die see.

Ons het die ontbyt wat hulle in die oggende verskaf het baie geniet. Jy kan van 'n paar opsies kies. Die diens is vinnig en die ontbyt baie lekker. Die kamers was mooi netjies en word elke dag skoongemaak indien jy so verkies. Ons bakkie was ook veilig parkeer agter 'n hek en onderdak. Ons het ook die swembad baie geniet elke dag. Die hotel is ook sentraal geleë naby al die restaurante en die middedorp. Ons het geloop na waar ons wou wees. Ek sal die hotel kan aanbeveel.

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We were on our honeymoon and had a lot of fun at the pool all day. The hotel is well located and has an incredible view of the sea.

We really enjoyed the breakfast they provided in the mornings. You can choose from a few options. The service is fast and the breakfast very tasty. The rooms were pretty neat and cleaned every day if you prefer. Our bakkie was also safely parked behind a gate and under cover. We also really enjoyed the pool every day. The hotel is also centrally located close to all the restaurants and the town centre. We walked to where we wanted to be. I would be able to recommend the hotel.

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Beatrix V - Jun 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Beatrix V
With partner

Lieflik

Goeie plek om saam met jou lewensmaat tyd saam te spandeer, rustig, stil.

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Lovely

Good place to spend time together with your partner, peaceful, quiet.

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Linda S - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda S
With partner

Wonderful place.

No complaints - excellent service.

Johan L - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan L
With partner

Awesome.

Waarde vir geld. Sentrale ligging in die dorp.

Ansie B - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie B
Family with teenagers

Beste wegbreek naweek in 'n baie lang tyd.

Diens was uitstekend, ligging perfek met die mooiste uitsig oor die see. Personeel was altyd vriendelik en behulpsaam, 'n baie gasvrye atmosfeer en heerlike ontbyt. Kamer was baie netjies, van uitstaande gehalte en goed toegerus, ons het elke oomblik geniet en sal definitief weer terug wees.

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Best getaway weekend in a very long time.

Service was excellent, location perfect with the most beautiful view of the sea. Staff were always friendly and helpful, a very hospitable atmosphere and delicious breakfast. Room was very neat, of excellent quality and well equipped, we enjoyed every moment and will definitely be back again.

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Chris E - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris E
With partner

Waarde vir geld.

Ons het gebly in 'n Harbour House Classic Suite. Veilige parkeerplek op die perseel. Kombuisie met alles wat nodig is (yskas, mikrogolf, koffiemaker, koffie "plunger" ,tee en koffie, ens.). Lekker gemaklike bed. Groot ruim vertrek. Klein balkon met gedeeltelike uitsig op see (is meer wind-beskut as die wooneenhede wat see-uitsig het). Lekker badkamer met bad en stort. Niks kortgekom nie. Baie lekker ontbyt (genoeg om jou te hou tot die aand). Hysbak. Rolstoelvriendelik. Was lekker stil en rustig.

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Value for money.

We stayed in a Harbor House Classic Suite. Secure parking on site. Kitchen with everything you need (fridge, microwave, coffee maker, coffee "plunger", tea and coffee, etc.). Nice comfortable bed. Large spacious room. Small balcony with partial sea view (is more wind-sheltered than the residential units that have a sea view). Nice bathroom with bath and shower. Nothing was missing. Very nice breakfast (enough to keep you going until the evening). Elevator. Wheelchair friendly. Was nice and quiet.

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Shannon M - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shannon M
Family with teenagers

Awesome location

Big spacious rooms. Good view of the sea from the balcony, even spotted some whales. Having breakfast included was great and tasty. Worth sitting outside to eat with a view over the bay.

Karin N - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin N
With partner

Die mooiste hotel waarin ek al ooit gebly het. Die kamers is modern en goed uitgelê. Die bad is 'n heerlike bederf vir my gewees.

Manlief het veral die Nespresso masjien geniet, so neem ekstra pods en melk saam! Delistyl-ontbyt verskaf is heerlik en ekstras is goedkoop. Wonderlike uitsig oor die hele baai! Pragtige swembad!

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The most beautiful hotel I have ever stayed in. The rooms are modern and well laid out. The bath has been a wonderful treat for me.

Hubby especially enjoyed the Nespresso machine, so take extra pods and milk with you! Deli style breakfast provided is delicious and extras are cheap. Wonderful view of the entire bay! Beautiful pool!

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Kurt B - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kurt B
With partner

Central, modern, crisp with a great view.

We loved the location and could walk everywhere with our car parked safely in the basement. Although the usual room cleaning was not available (COVID regulations) we kept it neat. The complimentary breakfast next to the pool with a view of the bay is the best! Friendly staff with great advice on dinner options.

Piet D - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Piet D
With partner

Fantasties.

Harbour House is heerlik sentraal geleë met baie lekker ontbyt.

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Fantastic.

Harbor House is wonderfully centrally located with a very nice breakfast.

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Mareli S - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Mareli S
With partner

Beste ligging met ongelooflike uitsig oor die baai!

Een van die mooiste kamers waarin ek nog gebly het met kraakvars linne en handoeke. Die uitsig is ongelooflik en die ligging perfek vir Hermanus verken. Die diens is vriendelik en die ontbyt heerlik. Sal defnitief weer hier inboek.!

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Best location with amazing view of the bay!

One of the nicest rooms I've ever stayed in with crisp linen and towels. The view is amazing and the location perfect for exploring Hermanus. The service is friendly and the breakfast delicious. Will definitely book here again.!

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Verdine D - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Verdine D
With partner

Beautiful ligging en uitstekende kliëntediens.

Ons het baie lekker gebly en baie walvisse vanaf ons balkon gesien.

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Beautiful location and excellent customer service.

We had a great stay and saw many whales from our balcony.

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Cornelle Y - Sep 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornelle Y
With partner

Venue wonderful

We saw some whales, had a beautiful Saturday, with mild weather. Sunday stormy! Hosts allowed us to book out later: very accommodating.

Jan R - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jan R
With partner

Lekker. Daar is geen TV nie.

Geen TV. Neem jou eie.

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Nice. There is no TV.

No TV. Take your own.

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Rika S - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Rika S
With partner

Baie lekker en stil. Goed geleë.

Al wat vir ons negatief was, geen DStv as gevolg van probleme met opstelling, blykbaar moes die webtuiste ons laat weet het. Lugversorger het nie gewerk nie, extractor fan in toilet het nie gewerk nie. Venster nie goed geseël nie wat veroorsaak het dat koue lug in kamer ingewaai het. Ek het 'n handdoek opgerol en by vensterraam ingedruk om koue uit te hou.

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Very nice and quiet. Well located.

All that was negative for us, no DStv due to problems with setup, apparently the website should have let us know. Air conditioner did not work, extractor fan in toilet did not work. Window not sealed well which caused cold air to blow into room. I rolled up a towel and pressed it against the window frame to keep out the cold.

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Prichard M - Nov 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Prichard M
With partner

Beautiful experience.

It was a beautiful experience, the hotel has amazing sea views. I think they can do better with complementary snacks, especially in the luxury suites. But overall the customer service is number 1! Big thanks to Erica one of their receptionists.

Morne H - Dec 2020
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Morne H
With partner

Details is belangrik.

Kamer 13 waarin ons moes in bly het so na rook geruik, hulle was gedwing om ons na Kamer 33 te skuif. Daar was ’n gat in die wasbak, die stort strip wat water moet keer was los en dit moes hulle kom regmaak. Die deurstrip by die skuifdeur was stukkend en kon nie sluit nie.

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Details are important.

Room 13 we had to stay in smelled so much like smoke, they were forced to move us to Room 33. There was a hole in the sink, the shower strip that should stop water was loose and they had to come and fix it. The door strip at the sliding door was broken and could not close.

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Barry P - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Barry P
With partner

Lovely, clean, well-located accommodation.

We really had a great stay, the staff were friendly and accommodating and knowledgeable about the surrounds. The only slightly negative was the enclosed parking, my opinion is that the bays are too narrow to accommodate vehicles bigger than a medium SUV.

Marisa D - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marisa D
With partner

'n Lieflike hotel, wonderlike ligging.

Ons het dit baie geniet!

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A lovely hotel, wonderful location.

We really enjoyed it!

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Bets S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bets S
With partner

Lovely room and excellent service.

It was a lovely room and excellent location. Service was great.

Stephan C - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Stephan C
With partner

Very pleasant stay and would highly recommend.

Well located, very friendly and efficient staff.

Margaretha S - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Margaretha S
With partner

Great stay!

Friendly and efficient staff and a well-appointed room made for a great stay. We loved the extras - e.g. not only coffee making facilities but a Nespresso machine and L'Occitane toiletries. Neat kitchenette. Very comfortable bed. Spacious room.

Dirk V - Mar 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Dirk V
With partner

Ligging; moderne uitrusting in kamer, puik ontbyt.

Uitstekende opsie naweek en kort vakansie opsie. Was in Classic Suite; mooi balkon en uitsig. Totaal oorgedoen. Parkering was 'n problem; spasie in kelder was te klein; kon nie motor, C200 Mercedes, daar parkeer.

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Location; modern equipment in room, great breakfast.

Excellent option weekend and short holiday option. Wash in Classic Suite; nice balcony and view. Totally redone. Parking was a problem; space in basement was too small; could not park car, C200 Mercedes, there.

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Jason T - Oct 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Jason T
With partner

Perfek geleë, maar nie wat ek verwag het nie.

Van al my jare wat ek al lewe was dit vir my 'n droom om by die hotel te bly met die swembad teen die see. Na hoe lank se spaar en die duurste wat ek nog ooit betaal het vir 'n blyplek was ek ongelooflik teleurgestel. Die kamers is perfek, ligging is ideaal maar die klein dingetjies het my aankoms baie onsmaaklik gemaak. Toe ons daar kom was daar 'n probleem met parkering. 'n Bakkie pas glad nie in enige van die parkeerareas nie. Dan was 'n probleem dat ek gereël het vir blomme en champagne op aankoms, maar daar was geen. Dit het wel daar aangekom na ons geëet het die aand, maar dit het die hele doel gemis. Die WiFi werk nie. Dan deur die nag klink dit of die plumbing pype lug inkry en dit maak dus heel nag geluide wat dit basies onmoontlik maak om te slaap. Gelukkig staan ons vroeg op, want Saterdagoggend half 8 het hulle ook aan die pad begin werk buite die hotel en as ek wou inlê sou dit my grensloos geïrriteer het. Ek stel voor julle kyk na die WiFi-situasie en veral na die plumbing pype, want mens kom tog om te rus en daardie geluide wat die voorreg heeltemal weg.

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Perfectly located, but not what I expected.

For all my years that I have been alive, it has been a dream for me to stay at the hotel with the swimming pool by the sea. After how long of saving and the most expensive I have ever paid for a place to stay I was incredibly disappointed. The rooms are perfect, location is ideal but the little things made my arrival very unpleasant. When we got there there was a problem with parking. A bakkie does not fit in any of the parking areas at all. Then a problem was that I had arranged for flowers and champagne on arrival, but there were none. It did get there after we ate that night, but it missed the whole point. The WiFi is not working. Then during the night it sounds as if the plumbing pipes are getting air and it therefore makes noises all night which basically makes it impossible to sleep. Luckily we got up early, because on Saturday morning at half past 8 they also started working on the road outside the hotel and if I wanted to sleep in it would have annoyed me to no end. I suggest you look at the WiFi situation and especially at the plumbing pipes, because you come to rest and those sounds that the privilege completely go away.

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Piet D - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Piet D
With partner

Baie goed ontvang.

Kamers het nie lugversorging nie.

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Well received.

Rooms don't have aircon.

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Riana E - Sep 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
4/5
Riana E
With partner

Hermanus is always a good location, not sure I would spend my money at Harbour House again.

I was a bit annoyed when I arrived and realised that we are not booked in at the actual hotel, but one block further. The aim was to be on the sea, at the sea. Even when I contacted the hotel nobody corrected my understanding that the booking is not really at the hotel, but rather in another location. It was not that bad location wise, but it is not what I believed I booked. Secondly the insistence on a breakage deposit without a walk-through with the staff is not on. My attempts to point out issues which could affect breakage deposit was ridiculed which I did not appreciate. I would recommend, but would be very clear that people should be clear about where they will stay, and that the deposit story is managed. I was advised on arrival that a cash deposit is preferable. I feel that could have been shared upfront. Restaurant service not very good.

Johannes J L - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes J L
With partner

Fantasties!

'n Fantiestiese Hotel Baie dankie die verblyf was weereens ongelooflik lekker!

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Fantastic!

A fantastic hotel. Thank you very much, the stay was once again incredibly nice!

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Otto S - Jul 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Otto S
With partner

Heerlik en gesellig met net genoeg aandag om jou tuis en op jou gemak te laat voel.

Die Harbour House Hotel is my gunsteling-verblyfopsie in Hermanus en ek poog altyd om eers daar geholpe te raak.

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Lovely and cozy with just enough attention to make you feel at home and at ease.

The Harbor House Hotel is my favorite accommodation option in Hermanus and I always try to get help there first.

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Gawie S - Apr 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gawie S
With partner

Baie gerieflik.

Baie gerieflik, veilige omgewing en naby alles. Sal weer daar oornag as die geleentheid dit voordoen.

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Very convenient.

Very comfortable, safe environment and close to everything. Will stay there again if the opportunity arises.

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Stefan D - Jan 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Stefan D
With partner

Harbour hotel is goed geleë, netjies en ruim, ons kon orals te voet gaan.

Ek kan net kla oor TV-kanale wat meestal nie gewerk het nie. Die badkamerkrane het gelek en as Kapenaar het dit my gepla. Die kos was baie lekker en diens was goed.

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Harbor hotel is well located, neat and spacious, we could go everywhere on foot.

I can only complain about TV channels which mostly didn't work. The bathroom faucets leaked and as a Capetian it bothered me. The food was very tasty and service was good.

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Jeannette B - Jun 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Jeannette B
With partner

Heerlik.

Die stort het gelek en beddegoed op die bed was nie gemaklik te klein vir die bed verder het die sleutel van ons eenheid die eenheid langsang ook gepas. Almal was egter vriendelik.

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Delicious.

The shower was leaking and bedding on the bed was not comfortable too small for the bed also the key to our unit fit the unit langsang too. Everyone was friendly though.

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Karin L - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin L
With partner

Heerlike bederfaand in lieflike kamer met asemrowende uitsig.

Besliste plek om te besoek. Vriendelike personeel. Flinke diens en perfek geleë.

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Lovely pampering evening in a lovely room with a breathtaking view.

Definitely place to visit. Friendly staff. Great service and perfectly located.

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Pat K - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pat K
With partner

Baie lekker!

Die verblyf was baie lekker en beslis waarde vir geld! Sal Harbour House weer ondersteun.

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Very enjoyable!

The stay was excellent and definitely value for money! Would support Harbour House gain.

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Safety At Work S - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Safety At Work S
Individual traveller

Awesome.

Goeie dag. Awesome plek en sal weer daar gaan bly. Perfek geleë. Mooi skoon.

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Awesome.

Good day. Awesome place and I will stay there again. Perfect location. Nice and clean.

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Letitia S - Jul 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Letitia S
With partner

Absolute prima verblyf.

Ons is baie vriendelik ontvang en het die presiese kamer gekry waarvoor ek gevra het. Die kamer, diens en verblyf was uit die boonste rakke. Net 2 klein dingetjies, die badmatjie/handdoek en een van die gesighanddoekies het nie 100% skoon voorgekom nie en ons het die Saterdagaand 8 pm nie warm water by die bad/stort gehad nie.

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Absolutely great stay.

We were received very kindly and got the exact room I asked for. The room, service and accommodation were top notch. Only 2 small things, the bath mat/towel and one of the face towels did not appear 100% clean and we did not have hot water in the bath/shower at 8 pm on Saturday night.

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Nicol L - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Nicol L
With partner

Uitstekende ervaring.

Sien sterre.

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Excellent experience.

See stars.

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Emcé T - Mar 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Emcé T
With partner

Alles fabulous, maar personeel en kliëntediens van bestuurders en ontvangspersoneel nie op standaard, maar bedieningspersoneel by ontbyt-area uitstaande.

Beautiful plek, ligging, netjies, presies waar ek wou gewees het, maar daar is definitief 'n probleem met die personeel by ontvangs/telefoon/bestuur, geen dedication nie, bestuur nie visible nie, nie betrokke. Instandhoudingspersoon het die Sondagoggend daar rondgeloop en gevloek en geskel, blykbaar 'n buite persoon, en dit het ons hele ontbyt in 'n heerlike tranquil omgewing bederf! Jammer dat daar onderliggend personeel issues is, dit skemer deur na die mense wat op die grondvlak werk, maak hulle ongemaklik en skaam!

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Everything fabulous, but the staff and customer service from the managers and reception staff weren't up to standard, but the service staff at the breakfast area were excellent.

Beautiful place, location, neat, exactly where I wanted to be, but there is definitely a problem with the staff at reception/telephone/management, no dedication, management not visible, not involved. Maintenance walked around on Sunday morning swearing and yelling, it's apparently an outside person, but it spoiled our breakfast in a lovely tranquil area! It's a pity that there are underlying issues with staff, it surfaces in the people working on ground level, makes them uncomfortable and shy!

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Louie B - Dec 2017
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Louie B
Individual traveller

Disappointing experience.

Blind in bathroom removed and not replaced - light shines in room all night. Month-end market stalls broken down by workers after hours. Steel thrown down and Noisy till 24hoo. Surely work can be done during the day.

Joey M - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joey M

Dit was heerlik om daar te kon tuisgaan.

Harbour House personeel was so vriendelik en het ons baie welkom laat voel. Dit was my ma se eerste keer in Hermanus en Harbour House het ons tydjie daar vreeslik lekker gemaak. Die ontbyt was ook baie lekker en bied goeie waarde vir geld.

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It was wonderful to be able to stay there.

Harbor House staff were so friendly and made us feel very welcome. It was my mother's first time in Hermanus and Harbor House made our time there very enjoyable. The breakfast was also very tasty and offers good value for money.

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Naas V - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Naas V
With partner

Fantasties.

Ligging, verblyf, personeel en bestuur is net die beste. Vir seker weer ons volgende verblyf.

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Fantastic.

The setting, staff and management was the best. We will definitely stay here again.

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Johannes J L - Mar 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes J L
With partner

Vriendelike ontvangs.

Sien die sterre.

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Friendly reception.

See the stars.

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Aletta B - Jun 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Aletta B
With partner

Puik, baie skoon, en die kamer voldoen aan vereistes.

Ons het Vrydag en Saterdagaand oorgeslaap. Baie vriendelike personeel met 'n lekker atmosfeer. Ontbyt is van die bestes wat ek al beleef het en ek praat van wêreldwye hotelle. Sal dit definitief weer gebruik indien ek akkommodasie in Hermanus nodig sou hê.

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Great, very clean, and the room meets requirements.

We slept over Friday and Saturday night. Very friendly staff with a nice atmosphere. Breakfast is some of the best I've experienced and I'm talking about global hotels. Will definitely use it again if I need accommodation in Hermanus.

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Nicole N - Dec 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Nicole N
With friends

Ongelooflike mooi uitsig en 'n pragtige kamer!

Uitsig was fantasties en die diens was goed. Die kamer was ongelooflik mooi en netjies! Kan dit sterk aanbeveel!

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Unbelievably beautiful view and a beautiful room!

View was fantastic and the service was good. The room was incredibly beautiful and tidy! Can highly recommend it!

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Hester H - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hester H
With partner

'n Vreugdevolle ontspanning in die mooiste omgewing en akkommodasie.

'n Pragtige hotel met stylvolle afronding en voortreflike diens van die personeel!

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A joyful relaxation in the most beautiful surroundings and accommodation.

A beautiful hotel with stylish finishes and excellent service from the staff!

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Jan K - Mar 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan K
With partner

Uitstekende ligging, lekker atmosfeer en uiters vriendelike personeel. Aangename verblyf!!

Uitstekende verblyf wat baie goed gelee is naby al die geriewe.nOns was veral be-indruk deur die vriendelike hulpvaardige personeel.nSal volgende keer beslis langer oorbly.

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Excellent location, nice atmosphere and extremely friendly staff. Pleasant stay!!

Excellent accommodation that is very well located close to all the amenities. We were particularly impressed by the friendly helpful staff. Will definitely stay longer next time.

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James R - Oct 2013
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
James R
With partner

Baie aangenaam en goed geleë.

Vriendelike diens, hulpvaardige personeel, skoon kamer, en baie goed geleë.

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Very pleasant and well located.

Friendly service, helpful staff, clean room, and very well located.

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From
From R4 360
per night (sleeps 2)
From
R4 360
per night (sleeps 2)
Make a Booking
  • Capacity: 34 people
  • All ages welcome
  • Check-in: 15:00 to 21:00
    Check-out: 11:00
  • Address: 22 Harbour Road, Hermanus, 7200, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA38390a4a8e6f8224fa16c65dc80c5d5eb2cf9e3257874d53c10b97c83bd0992830590ff9175a3214921bac7470b218c57683?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 360 per night (sleeps 2) 64 5 1 5 22 Harbour Road Hermanus 7200 Western Cape 021 201 8900 15:00-21:00 11:00 -34.421237242366 19.242990911007
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