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Helderzicht

Self Catering

Review Summary

4.1 out of 5from 29 reviews for Helderzicht
Cleanliness
4.0/5
Service
4.0/5
Location
4.3/5
Safety
4.3/5
Value for money
3.8/5
Estelle G - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Estelle G
With partner

Puik kliente diens, veilig, rustig.

Glad nie spyt nie, sal definitief weer so maak, dankie Amanda.

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Great customer service, safe, quiet.

No regrets at all, will definitely do it again, thanks Amanda.

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Riana M - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riana M
With partner

Net een plesier om in te bly in 'n plek wat alles werk!

Pragtige wooneenheid. The host was baie gaaf. Als was skoon en netjies. Solar verskaf krag tydens loadshedding. TV het beperkte kanale maar 144 is wel daar. WiFi, fan, ketel, braaipan, toaster, mikrogolf, klein yskassie, nodige borde/bekers/glase/messegoed/glasbak is als daar. Kar veilig agter gesluite hek. Baie veilig plekkie. Regtig juweel wat ons ontdek het! O en die bed slaap lekker! En stort is plesier om te gebruik! 10/10 plekkie! Dankie!

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Just one pleasure to stay in a place where everything works!

Beautiful apartment. The host was very nice. Als was clean and tidy. Solar provides power during loadshedding. TV has limited channels but 144 are there. WiFi, fan, kettle, braai pan, toaster, microwave, small fridge, necessary plates/cups/glasses/knives/glass bowl are all there. Car safe behind locked gate. Very safe place. What a gem we discovered! Oh and the bed sleeps well! And shower is a pleasure to use! 10/10 place! Thank you!

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Elize J - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize J
With partner

Rustig tog naby alles wat jy benodig.

Die ligging is ideaal naby groot sentrums en ook die stad. Baie veilige en rustige omgewing.

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Quiet yet close to everything you need.

The location is ideal near major centers and also the city. Very safe and peaceful environment.

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Zaid F - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Zaid F
With partner

Immaculate.

It was amazing, the area is quiet and it's nice and clean.

Charleen W - Aug 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Charleen W
With partner

Plekkie en eetgerei geniet aandag, sowel as die skoonmaak van die stort en ander.

Plekkie baie klein. Koud in winter. Geen elektriese kombers om die bed warm te maak. Geen plek om tasse op te sit. Venster en sliding door klap as die wind waai. Hou jou uit slaap. Kan bure duidelik hoor. Geen stofie om kos te maak. Slegs braaipan. Slegs een braaigerief. Alle inwoners kan nie op dieselfde tyd braai. Handoeke word nie vervang. Reën. Kon nie handoeke buite hang nie. Eetgerei verouderd en ons het dit glad nie eintlik gebruik nie.

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Placemats and utensils receive attention, as well as cleaning the shower and others.

Place very small. Cold in winter. No electric blanket to warm the bed. No place to put suitcases. Window and sliding door slam when the wind blows. Keeps you awake. Can hear neighbors clearly. No dust to make food. Frying pan only. Only one braai facility. All residents cannot barbecue at the same time. Towels are not replaced. Rain. Couldn't hang towels outside. Cutlery outdated and we didn't actually use it at all.

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Annerene L - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Annerene L
With partner

Dit het als wat jy nodig het.

Dit was 'n lekker oorslaapplekkie vir ons. Dis klein, maar het als wat jy nodig het.

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It has everything you need.

It was a nice place to sleep for us. It's small, but has everything you need.

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Celesté S - Aug 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Celesté S
With partner

Dit was voldoende.

Daar was net een handdoek en slegs een peppermint alhoewel ons geboek het vir twee. Verder aan van die minimum vereistes voldoen.

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That was sufficient.

There was only one towel and only one peppermint even though we booked for two. Also meet some of the minimum requirements.

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Alicia S - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Alicia S
With partner

Dit was heerlik. Ons het 'n aangename verblyf gehad.

Alles was skoon en netjies. Was bekommerd oor parkering, maar was nie nodig nie. Daar was veilige parkering.

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It was delicious. We had a pleasant stay.

Everything was clean and tidy. Was worried about parking but didn't need to be. There was secure parking.

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Lizel M - Feb 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Lizel M
On business

The room was small, but a good stay.

The location was perfect for my stay, I had a good night's rest. Everything clean and neat, but basic.

Erik S - May 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Erik S
On business

Nie heeltemal wat ons verwag het nie.

Die eerste ding wat my gepla het, wat nie baie duidelik met my gekommunikeer was nie, is die feit dat ek my sleutel by 'n ander adres moes gaan optel (indien met eie voertuig gery het was dit 'n ander saak, maar het met 'n shuttle gery). Die kamer is gemiddeld, redelik beknopte kombuis. Geen voorbereiding vir beurtkrag nie. Glad nie my koffievoorraad kom hervul nie. Blinding voor skuifdeur wat ingang is se een segment is weg en skuifdeur sukkel ook om te sluit.

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Not quite what we expected.

The first thing that bothered me, which was not very clearly communicated to me, is the fact that I had to pick up my key at a different address (if driving with own vehicle it was a different matter, but with rode a shuttle). The room is average, quite cramped kitchen. No preparation for load shedding. Not coming to refill my coffee supply at all. One segment of the blind in front of the sliding door that is the entrance is gone and the sliding door also has difficulty closing.

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G W - Oct 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
1/5
G W

Teleurstellend.

Ons is na 'n ander adres verwys, 7 Helling Straat, Brackenfell. Die kamer was nie soos op die foto's nie. Die plek was vol stof en die beddegoed het kolle op die lakens gehad. DSTV het nie al die kanale gehad nie en die ketel se deksel was los. Daar was geen Netflix of slim TV nie en die glase was net enkels. Daar was slegs een klein sjampoe en stortgel, en die mikrogolf was baie oud, soos die meubels in die kamer. Daar was net 4 suikerpakkies en goedkoop koffie, opwasmiddel en toiletpapier.

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Disappointing.

We were directed to another address, 7 Helling Street, Brackenfell. The room was not like the pictures. The place was full of dust and the bedding had stains on the sheets. DSTV didn't have all the channels and the kettle lid was loose. There was no Netflix or smart TV and the glasses were only single. There was only one small shampoo and shower gel, and the microwave was very old, as was the furniture in the room. There were only 4 sugar packets and cheap coffee, washing-up liquid and toilet paper.

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Jason M - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jason M
With partner

Nice place.

Nice place to relax and get away.

Jason M - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jason M
With partner

Nice place.

Nice place to stay for a weekend.

Sonja J - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Sonja J
With partner

Good location near family.

Friendly, caring and helpful owner. The rooms are very neat with fresh crisp linen. Kind Regards. Sonja

Albertus C - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Albertus C
With partner

Nie wat ek verwag het nie.

Sou meer skoonmaakdienste verwag het.

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Not what I expected.

Would have expected more cleaning services.

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Philip V - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Philip V
Family with young children

Netjies en goed toegerus.

Netjies en skoon. Alles wat jy benodig.

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Neat and well equipped.

Neat and clean. Everything you need.

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Valencia L - Jan 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Valencia L
Family with young children

Gemaklik en lekker gebly.

Goeie diens en 'n lekker ervaring. Ekstra moeite en gasvry. Was verbaas oor die kinders goed ontvang was.

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Comfortable and nice stay.

Good service and a nice experience. Extra effort and hospitable. Was surprised that the children were well received.

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Modesta P - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Modesta P
Family with young children

Our unit was very neat, in a quit area, we had a good night's rest.

Our stay was the highlight of our trip. Will stay here again as well as recommend to others.

Stephanie D - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephanie D
With partner

Baie tevrede.

Baie netjies en skoon, was mal oor die wit beddegoed. Veilige area so kon rustig slaap.

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Very satisfied.

Very neat and clean, loved the white bedding. Safe area so could sleep peacefully.

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Mnikelo N - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mnikelo N
With partner

Welcoming host.

I had a very nice reception and arrived at a very nice, clean and tidy room.

Lee D - Dec 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lee D
With friends

Place was suitable.

The place was lovely, I just found that it could have been cleaned on a daily basis. We stayed there for 7 days and it was only cleaned once. The towels got dirty, the dustbin was full etc. We could not braai as it is right outside another unit, which makes it very uncomfortable. When there were other people staying there, it was noisy as their doors are right on the bedrooms. The owner is friendly and the place is very conveniently located.

Helderzicht 's response

Hi there, thank you for your input. This is self-catering units, we don't clean daily only if it is requested. Towels also get replaced on request but at an extra charge.

Helderzicht
Petres M - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Petres M
With partner

Baie lekker oor gebly.

Baie veilig nie so ver van winkel sentrum af nie, dienslewering fantasties.

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Very nice stay.

Very safe not so far from shopping center, service delivery fantastic.

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Audley C - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Audley C
With partner

Sal weer kom.

Baie gelukkig met verblyf. Eienaar was baie vriendelik en behulpsaam.

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Will come again.

Very happy with stay. Owner was very friendly and helpful.

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Helene S - Mar 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Helene S
Family with young children

Goeie waarde vir geld.

Dit was gemaklike verblyf en het aan ons behoeftes voldoen.

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Good value for money.

The accommodation was comfortable and met our needs.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner
Anonymous Guest - Mar 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
On business
Liesl V - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
3/5
Liesl V
With partner

Netjies, maar te klein.

Netjies, maar baie klein vir die bedrag. Geen bedlampies nie, net ‘n helder kamer lig. Bed baie groot vir die klein spasie. Niks om jou tas op te sit behalwe die bed nie. Mis net die fyner details.

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Neat, but too small.

Neat, but very small for the amount. No bedside lights, just a bright room light. Bed very large for the small space. Nothing to put on your suitcase except the bed. Just miss the finer details.

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Lynette S - May 2019
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Lynette S

Nie waarvoor betaal is nie.

Ons moes in akkommodasie oorbly wat ons nie bespreek het nie (en wat heelwat kleiner was) omdat daar glo 'n probleem met die geyser was by ons bespreekte eenheid. Die minste wat aangebied moes word, was om afslag op die akkommodasie te bied. Die kookgerei was onbruikbaar. Geen lappies of doeke of opwasmiddel wat jy sou verwag by 'n selfsorg-eenheid. Ook net 1 toilet/stort vir 5 mense. Gelukkig het ons net 1 aand bespreek.

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Not what was paid for.

We had to stay in accommodation that we had not booked (and which was much smaller) because there was apparently a problem with the geyser at our booked unit. The least that had to be offered was to offer a discount on the accommodation. The cookware was unusable. No cloths or diapers or washing-up liquid that you would expect from a self-catering unit. Also only 1 toilet/shower for 5 people. Luckily we only booked 1 night.

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Maurette W - Mar 2019
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Maurette W
With partner

It is not value for money.

Very basic, not value for money.

From
From R 640
per night (sleeps 2)
From
R 640
per night (sleeps 2)
Make a Booking
  • Capacity: 17 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 11 Helderzicht Street, Protea Heights, Brackenfell, 7561, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe0a1f308884a61ba03a38917c35838ebb15c90e7d35023af1c15b8b0ce7f015a419d0e7bb0b0e7e4c875a2646eb1fb74f8a6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R640 per night (sleeps 2) 29 5 1 5 11 Helderzicht Street Protea Heights 7561 Western Cape 021 201 8900 14:00-19:00 10:00 -33.887815773416 18.707520588955
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