+20

Heroes Garden Lodge

3 reviews

Guest House

Review Summary

3.9 out of 5from 3 reviews for Heroes Garden Lodge

Cleanliness

4.0/5

Service

4.0/5

Location

4.0/5

Safety

4.0/5

Value for money

3.3/5

Marileen L - Oct 2024

Overall rating

Cleanliness

5/5

Service

5/5

Location

4/5

Safety

4/5

Value for money

3/5

Marileen L

Interesting.

Recently stayed at this location and received a friendly call beforehand to confirm if I eat pork, specifically bacon, with my breakfast. On arrival, parking was slightly confusing, but a friendly staff member assisted, making things easier. The reception team was very welcoming and accommodating. The property seems to still be under some construction, and a bit more warmth in the rooms—such as bedside lamps or a small mat—would make for a cozier stay. A few finishing touches in the room would also enhance comfort. One thing to note is that you have to ask for the WiFi code; it would be convenient if a leaflet with rules, WiFi info, and general information were provided in the room. When I checked in, I was asked if I would be going out again, and a remote control was handed to me, which felt a bit unusual. However, overall, the stay was pleasant, with clean rooms, warm water, and friendly staff. For a one-night stay, it was just right.

Overall rating

Cleanliness

4/5

Service

4/5

Location

4/5

Safety

4/5

Value for money

4/5

Jenny T

With partner

A clean, safe, friendly place. It is old but was all we needed for one night.

It was a lovely overnight stay. The rooms are old but spacious. With a few touch-ups, the room could be more inviting. The cupboard doors all need handles. The cupboard doors need to be able to stay closed. This would create a much better impression. The airbricks between rooms could be filled in to reduce the noise from other rooms. The sound seems to travel easily. Perhaps guests could be encouraged to speak softly, especially when arriving late or leaving early. We enjoyed our one night. It was very clean and the beds were very comfortable. Water was nice and hot.

Overall rating

Cleanliness

3/5

Service

3/5

Location

4/5

Safety

4/5

Value for money

3/5

Elzanne V

Individual traveller

Ek het bietjie vroeër ingecheck en die persone wat ons ontvang het, het geen idee gehad hoe om in te boek nie.

Hulle het ook ipv R1,500 vir my R2,250 gecharge, gelukkig het ek die bewyse gehad van die deposito wat ek betaal het. Die kamers het DSTV premium package geadverteer en daar was sekere kanale wat ek nie kon kyk nie. Die ketel en mikrogolfoond moes ek elke keer skuif om by die plug uit te kom en die plug was agter die yskas. My handdoeke is nooit vervang met skoon handdoeke nie en ek het vir die heelweek net 1 handdoek gekry. Die erf was ook nie baie skoon nie en daar het 'n klomp ou, stukkende goed rondgestaan.

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