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Hole in the Wall Resort

166 reviews
Resort

Review Summary

3.8 out of 5from 166 reviews for Hole in the Wall Resort
Cleanliness
3.7/5
Service
3.7/5
Location
4.0/5
Safety
3.9/5
Value for money
3.6/5
Colla T - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Colla T
With partner

Awesome

Dit was ongelooflik lekker. Almal is so vriendelik en behulpsaam. Van bestuur tot tuiniers. Maryke jy kan trots wees op die personeel. Alles netjies.

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Awesome

It was incredibly fun. Everyone is so friendly and helpful. From management to gardeners. Maryke you can be proud of the staff. Everything neat.

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Hole in the Wall Resort 's response

Hi Colla, Baie baie dankie vir jou terug voer. Dit was net 'n plesier gewees om julle hier by ons he. Lekker daggie vir julle en ons hoop ons sien julle binnekort weer.

Hole in the Wall Resort
Ina D - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ina D
With friends

Wonderfull experience!

Staff was very very friendly and helpfull. Excellent service and the food was very delicious! We all go for massages and that was very good!

Samantha B - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Samantha B
Family with teenagers

Lekker en rustig.

Dit was lekker om net so bietjie af te skakel vir 'n paar dae. Daar was baie "locals" wat rondgehang het by die resort, gereed om enige ietsie aan jou te verkoop of te "organise". Die eenheid waarin ons gebly het, het so bietjie werk nodig. Daar is baie muf en een van die vensters in die sitkamer is stukkend. Daar was ook 'n probleem met die WiFi. Die beddens se matrasse was ook nie lekker om op te slaap nie. Ons verstaan dis moeilik om goeters te kry in die middel van nêrens. Overall het ons ons tyd geniet by die resort.

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Nice and quiet.

It was nice to switch off for a few days. There were many "locals" hanging around at the resort, ready to sell or "organize" anything for you. The unit we stayed in needs some work. There is a lot of mold and one of the windows in the living room is broken. There was also a problem with the WiFi. The beds' mattresses were also not nice to sleep on. We understand it's hard to find goodies in the middle of nowhere. Overall we enjoyed our time at the resort.

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Denver P - Mar 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Denver P
With partner

Relaxing wonderful.

Overall it was a pleasant, relaxing stay. The staff were so good.

Hole in the Wall Resort 's response

Hi Denver, thank you so much for taking the time to review us. We are so happy you enjoyed it. We hope to see you again soon.

Hole in the Wall Resort
Anne-marie P - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
5/5
Anne-marie P
Family with teenagers

Enjoyed beautiful scenery.

Our stay was lovely. We had a nice unit overlooking the sea. I will suggest that the accommodation have their own guides to take people to the Hole in the Wall.

Hole in the Wall Resort 's response

Hi Anne-marie, thank you so much for taking the time to review us. We are so happy you enjoyed it. We hope to see you again soon.

Hole in the Wall Resort
Marthinus J - Oct 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Marthinus J
On business

Pragtige omgewing, baie rustige atmosfeer!

Baie lekker, dankie! Die personeel was regtig baie vriendelik!

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Beautiful surroundings, very peaceful atmosphere!

Very nice, thank you! The staff was really very friendly!

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Hole in the Wall Resort 's response

Hi Marthinus,

Baie dankie vir jou terugvoer. Dit was net 'n plesier om julle hier by ons te hê. Ons hoop julle kom gou weer.

Hole in the Wall Resort
Chris E - Apr 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
5/5
Chris E
With partner

Diskonnekteer en herlaai.

Pragtige plek en ongelooflike natuurskoon, maar moeilike toegangspaaie en veiligheid op wandelinge buite oord. Motoriste moet gewaarsku word dat pad verkieslik is vir bakkies of viertrek voertuie. Ons sedan het swaar gekry met slaggate, grondpaaie en steil trekwereld. Buite oord word jy oorval deur plaaslike mense wat jou met alles wil help. Nee word nie aanvaar nie. Op pad loop sommige voor uit en ander volg jou. Dit laat jou onveilig voel en verhoed dat jy uitstappie werklik geniet. Oord moet dit dalk beter beheer en gidse deur hulle gekeur word as by ontvangs gereël. So sal meer werk geskep word en standaard fooie betaal word.

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Disconnect and reboot.

Beautiful place and incredible scenery, but difficult access roads and safety on walks outside the resort. Motorists should be warned that the road is preferable for vans or four-wheel drive vehicles. Our sedan had a hard time with potholes, dirt roads and steep treks. Outside the resort, you are mobbed by local people who want to help you with everything. No is not accepted. On the way, some lead and others follow you. It makes you feel unsafe and prevents you from really enjoying the trip. Resort may need to control it better and have guides screened by them than arranged at reception. Thus more work will be created and standard fees will be paid.

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Hole in the Wall Resort 's response

Hi Chris, ons is so bly julle het dit geniet. Baie dankie vir julle wonderlike terugvoer en so ook terugvoer oor die gidse. Ons het gidse wat direk deur ons ontvangs dames gereel kan word, wat die veiligste is. Ons hoop om julle vinnig weer te sien.

Hole in the Wall Resort
Elma G - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Elma G
With friends

Heerlik.

Ons het lekker gebly. Die omgewing is pragtig en elke dag se stap was 'n hoogtepunt.

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Delicious.

We had a nice stay. The surroundings are beautiful and every day's walk was a highlight.

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Hole in the Wall Resort 's response

Hi Elma, ons is so bly julle het dit geniet. Baie dankie vir julle wonderlike terugvoer. Ons hoop om julle vinnig weer te sien.

Hole in the Wall Resort
Marthinus L - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
5/5
Marthinus L
With partner

Ons het lekker gekuier. Baie lekker en veilige strand.

Die oord voldoen aan alle behoeftes. Chalets is volledig toegerus en word daagliks gediens. Ook braai area word daagliks gediens. Alles is in werkende toestand. Die plek is baie netjies en die uitsig baie mooi. Handdoeke is bietjie oud. Toegangsroetes is dalk bietjie swak en daar is geen aanwysings op die paaie nie. 'n Pragtige restaurant is beskikbaar.

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We had a nice time. Very nice and safe beach.

The resort meets all needs. Chalets are fully equipped and serviced daily. The braai area is also serviced daily. Everything is in working order. The place is very neat and the view very beautiful. Towels are a bit old. Access routes may be a bit poor and there are no signs on the roads. A beautiful restaurant is available.

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Hole in the Wall Resort 's response

Hi Marthinus, thank you so much for taking the time to review us. We are delighted you enjoyed your stay. We look forward to seeing you again soon.

Hole in the Wall Resort
Karien V - Mar 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Karien V
Family with young children

Friendly staff and great location.

The staff is very friendly, and the resort allowed us to check in at 10 am and granted our sea view request. So in that regard, the service was friendly and attentive, and the location was perfect. However, the rooms and hotel need a bit of attention, but I can see it would be difficult given the secluded location. The children's room blind was broken, so their room was full of mosquitoes, and the walls had some black mold. Our cleaner was really lovely. She brought us new towels, gave us some Sunlight liquid for the dishes, and cleaned really well. We really enjoyed the experience, the hotel swimming pool with a slide, and the play area for the children. Overall experience was lovely, thank you.

Hole in the Wall Resort 's response

Hi Karien, we are so happy you enjoyed your stay with us and took the time to leave a review. We hope to see you again soon.

Hole in the Wall Resort
Nicolaasjohannes R - Aug 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
2/5
Value for money
3/5
Nicolaasjohannes R
With partner

Pragtige omgewing, maar verblyf en veiligheid kort aandag.

Ons het nie sleg gekuier nie, maar die eenhede kort aandag - dit is skoon, maar oud en nie op 'n standaard van wat mens van die ikoniese plek verwag nie. Die bed het lekker geslaap, maar die gordyn en badkamer reëlings kom los, daar is geen TV nie, die toilet se uitloop buite was stukkend en gemors het op die grond uitgeloop. Die plek se mense is vriendelik en hulpvaardig en die omgewing is pragtig, maar die gidse buite die blyplek los jou nie uit nie en 'n mens voel heeltyd onveilig op die strand en waar jy loop. Ons het wel 'n gids via die kantoor geidentifiseer wat oulik was en goed na ons omgesien het. Die pad daarheen is rowferig, maar nie onbegaanbaar nie - 'n mens moet maar net stadig ry en oppas vir diere en kinders. Dit sal wonderlik wees indien die blyplek opgeknap is, die veiligheidsgevoel beter is en die pad daarheen bietjie beter en meer toeganklik is. Met dit alles gesê, is ons tog bly dat ons daarheen gegaan het en hierdie pragtige omgewing en natuurwonder kon sien en van naby ervaar het.

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Beautiful surroundings, but accommodation and safety need attention.

We didn't have a bad stay but the units need attention - they are clean but old and not up to a standard of what one would expect from the iconic place. The bed slept well, but the curtain and bathroom arrangements are coming loose, there is no TV, the toilet spout outside was broken and rubbish spilled onto the floor. The local people are friendly and helpful and the surroundings are beautiful, but the guides outside the accommodation do not leave you alone and you feel unsafe all the time on the beach and where you walk. We did identify a guide via the office who was lovely and looked after us well. The road there is rough, but not impassable - you just have to drive slowly and watch out for animals and children. It would be great if the accommodation was renovated, the feeling of security was better and the road to it was a little better and more accessible. Having said all that, we are glad we went there and got to see and experience this beautiful environment and natural wonder up close.

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Hole in the Wall Resort 's response

Hi Nicolaas, baie dankie vir jou terugvoer. Ons waardeer dit baie. Ons is besig met opknapping in die beplanning. Ek is baie bly dat ons eenheid skoon was en dat al ons staff vriendelik en hulpvaardig was. Ons hoop ons sien jou weer.

Hole in the Wall Resort
Tinus M - Jun 2024
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Tinus M
Family with teenagers

Ons het die omgewing en natuurskoon baie geniet.

Die oord se ligging is ideaal. Die eenhede is skoon.

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We really enjoyed the surroundings and scenery.

The resort's location is ideal. The units are clean.

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Hole in the Wall Resort 's response

Hi Tinus, baie dankie vir jou terugvoer. Ons is so bly jy het dit geniet hier by ons.

Hole in the Wall Resort
Cobus S - Aug 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Cobus S
With friends

Vriendelike mense, lekker geslaap, see se gedreun pragtig.

Ligging is pragtig, pad is die grootste negatiewe punt. Plek is goed ingerig, kort opgradering, maar is vir seker vir daardie rede goedkoper as ander verblyf.

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Friendly people, slept well, the roar of the sea beautiful.

Location is beautiful, road is the biggest negative point. Place is well appointed, needs upgrading, but is probably cheaper than other accommodations for that reason.

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Hole in the Wall Resort 's response

Hi Cobus, baie dankie vir jou terugvoering. Ons waardeer dit baie en hoop om julle weer by ons te hê.

Hole in the Wall Resort
Roelof D - Jan 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Roelof D
Family with teenagers

Het nie geslaap nie.

Plek is baie verwaarloos.

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Didn't sleep.

Place is very neglected.

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Hole in the Wall Resort 's response

Good day Roelof,

Since your visit, we have received the resources and approval to rectify a lot of the necessary issues. We apologise for the inconvenience you experienced.

Hole in the Wall Resort
Helga D - Oct 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
1/5
Helga D
With partner

Hole in the Wall is 'n ongelooflike gesig. Verblyf was substandaard.

Ons het in 'n rondawel gebly wat interessant geklink het tot ons ingetrek het. Daar word geen onderhoud gedoen nie. Die vloer teëls is gekraak en lig plek-plek op. Die stort is baie primitief en het nie 'n randjie om om die water te keer nie. Die nat vloer na 'n stort is seepglad. Die kersie op die koek was toe ek muskietspuit gebruik het. Miljoene lewendige vismotte het uit die grasdak op ons neer gereën. Ek het dit geraporteer en nie 'n woord gehoor nie. Die goed was op die bed, wasbak, kookarea en vloer. Die ontvangsdame en restaurantpersoneel was baie vriendelik en behulpsaam en die geregte was heerlik.

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Hole in the Wall is an incredible sight. Accommodation was substandard.

We stayed in a rondavel which sounded interesting until we moved in. No maintenance is done. The floor tiles are cracked and lift in places. The shower is very primitive and does not have a rim to stop the water. The wet floor after a shower is soapy. The icing on the cake was when I used mosquito spray. Millions of live fish moths rained down on us from the thatch. I reported it and didn't hear a word. The stuff was on the bed, sink, cooking area and floor. The receptionist and restaurant staff were very friendly and helpful and the dishes were delicious.

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Hole in the Wall Resort 's response

Hi Helga,

Baie dankie vir jou terugvoer. En jammer oor die ongerief. Rondavel 41 is die enigste rondavel wat rolstoelvriendelik is en dus ook hoekom die stort so gebou is.

Ons spuit gereeld doom fogger vir thatch se goggas. Alhoewel ons nie kan doom fogger as ons mense in het nie, omdat dit ten minste 2 dae na dit gespuite is, niemand kan in nie en die rondavel het baie besprekings vir die laaste maand gehad. So ons kon ongelukkig nie doom fogger vir die laaste maand nie. Ons het wel vandag gedoom fogger omdat dit die eerste kans is wat ons het tot die volgende bespreking.

Ons kan ongelukkig geen nuwe teëls insit nie want die rondavel behoort nie aan ons nie. Ons hanteer net die skoonmaak en besprekings namens die eienaar. En omdat mens nie die teëls wat binne is weer kan kry nie, sal die eienaar ongelukkig nie die hele rondavel oor teël as daar 2 teëls is wat gebroke is nie. Alhoewel alles oud is, beteken dit nie dat daar nie onderhoud gedoen word nie: Enige bedrading, elektriese en plumbing of waterfoute word daagliks nagegaan. Fogger ook gereeld as ons kan. So ons doen die beste wat ons kan om 'n skoon eenheid, met werkende elektrisiteit, water en plumbing te verskaf.

Hole in the Wall Resort
Willem P - Aug 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
1/5
Safety
4/5
Value for money
1/5
Willem P
With partner

Rondawel was nie op standaard nie. Volledige e-pos aan Shanne gestuur.

Nee, ons het lekker gebly nie.

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Rondavel was not up to standard. Full email sent to Shanne.

No, we didn't have a good time.

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Hole in the Wall Resort 's response

Hi Willem, baie dankie vir jou terugvoer. Sou jy na die oord toe gegaan het, sou hulle jou met die grootste plesier geskyf het na 'n eenheid wat jy meer gelukkig sou wees, gratis. Maar geen terugvoer is gegee die aand wat julle gebly het, of toe julle vertrek het die volgende oggend nie. Ons kan nie enige iets probeer regstel as ons nie die geleentheid gegee word nie.

Hole in the Wall Resort
Japie M - May 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
2/5
Japie M
With partner

Nie lekker geslaap nie.

Plek is oud en afgeleef, matras in skokkende toestand, chalet het heeltyd 'n skerp amoniak reuk, kon nie kamer diens kry nie omdat hulle nie 'n spaarsleutel het nie, personeel onvriendelik en onbehulpsaam.

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Didn't sleep well.

Place is old and run down, mattress in shocking condition, chalet has a strong ammonia smell all the time, couldn't get room service because they don't have a spare key, staff unfriendly and unhelpful.

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Hole in the Wall Resort 's response

Hi Japie, baie dankie vir jou terugvoer. Ons vra omverskoning oor die sterk skoonmaakmiddelreuk, ongelukkig omdat ons omgewing so humid is, moet ons gereeld die skimmel wat binne 'n paar uur vorm skoonmaak. So, ons eenhede is uitstekend skoon. Jy moet verstaan dat ons eenhede ouer is en ons as 'n 'oulike rustige wegbreek' geklassifiseer word. Die meeste van ons personeel kan nie Engels of Afrikaans praat nie, so dit sal die beste wees om altyd met ontvangs te praat. Geniet jou dag.

Hole in the Wall Resort
Sarah W - Apr 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
1/5
Value for money
1/5
Sarah W
Family with young children

Vuil vuil vuil.

Fotos vir seker 15 jaar oud. Aaklige verblyf, vuil vuil vuil, niks werk! Geen mens kan dit aanvaar en voor betaal nie. Het verskeie kamers probeer, maar alles het so gestink. Alle gaste het gekla nie net ons nie. Pragtige baai en ligging, maar swakste verblyf wat ek al ooit in gebly het. Moes 2 aande bly, maar na 1 aand toe vertrek ons.

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Dirty dirty dirty.

Photos for probably 15 years old. Awful accommodation, dirty dirty dirty, nothing works! No man can accept and pay for it. Tried several rooms but everything smelled so bad. All guests complained not only us. Beautiful bay and location, but worst accommodation I have ever stayed in. Had to stay 2 nights, but after 1 night we left.

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Hole in the Wall Resort 's response

Hi Sarah, baie dankie vir jou terugvoer. Hotel unit 11 is skoongemaak voor julle ingeboek het. Die unit is baie oud en verkleur met tyd maar nie vuil nie. Ons wag vir goedkeuring vir 'minor revamping'. Tot tyd en wyl dit goedgekeur is, maak ons seker alles is skoon. Enige iets wat stukkend is word dadelik reggemaak as dit gerapporteer word. Maar ontvangs sê daar was niks aangemeld nie of klagtes toe julle hier was nie. Sou jy dit aangemeld het, sou ons dadelik reggemaak het en seker gemaak het julle is gelukkig.

Hole in the Wall Resort
Gerhard V - Jun 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Gerhard V
With partner

Baie swak. Sal nooit weer soontoe gaan.

Die natuur is mooi, maar ek sal niemand aanbeveel om soontoe te gaan nie. Die pad is pateties van N2 tot daar. Die plek kort aandag. Die toilet lek, daar is geen TV nie, en daar is geen winkel naby nie. Die tuch shop in die plek is ongelooflik duur. Jammer, sal nooit weer soontoe gaan.

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Very weak. Will never go there again.

The nature is beautiful, but I would not recommend anyone to go there. The road is pathetic from N2 to there. The place needs attention. The toilet leaks, there is no TV, and there is no shop nearby. The tuch shop in the place is incredibly expensive. Sorry, will never go there again.

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Hole in the Wall Resort 's response

Hi Gerhard, baie dankie vir jou terugvoer. Ek is bly dat ons jou met 'n gratis ete op die huis kon help die eerste aand om op te maak vir die ongerief. En dat ons julle gratis opgegradeer het na 'n twee slaapkamer hotel eenheid. En dat ons namens julle gery het en 'n paar goed vir julle gekoop het en gebring het. Die lek in die toilet is uitgesorteer (dit was die 2de toilet in die kamer wat julle nie gebruik het nie). Ons is ook bly ons kon bevestig watter roete julle moet terugvat omdat ons paaie deur 'n vloed en storm beskadig is. Hulle het al klaar begin regmaak op al 2 roetes.

Hole in the Wall Resort
Lydia S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lydia S
With friends

Perfek.

Die chalet was netjies en skoon, die personeel vriendelik en baie hulpvaardig. Ons het heerlik gekuier.

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Perfect.

The chalet was neat and clean, the staff friendly and very helpful. We had a great time.

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Mhairi P - Jul 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Mhairi P
With partner

A relaxing resort hidden away in one of the most beautiful parts of the Eastern Cape. Ideal for anyone wanting to get away from the hussle and bussle of city life.

Our rondavel was cosy and had everything you needed. Our view was a bonus. The double bed mattress however needs replacing as it dipped in the middle. Otherwise, we thoroughly enjoyed our stay and will be back.

Lucius M - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Lucius M
With friends

It is a fantastic place to spend a holiday, will go anytime again.

The roads are very bad, you will have to make use of a bakkie or SUV.

Natalie C - Apr 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Natalie C
With partner

Pleasant and safe in a brilliant location.

Unfortunately, the roads getting there were the worst I've ever driven on. They could've said only drivable with 2x4 or 4x4. But other than that, the service was great and place was clean and safe.

Herman C - Aug 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Herman C
With partner

Great experience!

When booking our stay we were informed that the road there is bad. But no, if one uses Hole In The Wall as a destination on maps it is quite a pleasant drive, even the last part gravel road and even with a small vehicle (Hyundai i20). The units are not new, but very well-maintained, well-equipped and serviced. To experience the Hole in the Wall and its surroundings was just fantastic. We met up with a guide, Joseph, as we started our walk and what a joy! He has shown us so many of the small wonders that we would have missed going alone. I would certainly recommend Hole in the Wall to anyone who wants to have a wow experience in nature.

Hole in the Wall Resort 's response

Hi there Herman!

We are delighted to know you had an amazing experience with us.

We cannot wait to create more magical and lasting memories with you :)

Hole in the Wall Resort
Tracey H - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Tracey H
On business

Ideal getaway.

Nice location, would be nice if there was a shop open to sell the basics.

Hole in the Wall Resort 's response

Good morning Tracey,

Thank you for your review and that your overall stay was great.

We do have a shop on site that is open on weekends and upon request of reception that sells the bare essentials. However 18km from us is a Mega save that sells everything you can think of fruit, veg, meat, groceries etc, there is even a liquor store, bakery, hardware shop, fuel station, clothing shop etc.

Hope you have a great day and that we see you again soon.

Hole in the Wall Resort
Prof. Hennie K - May 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Prof. Hennie K
With partner

Gemaklike verblyf om een van SA se natuurwonders te ervaar.

Ons het 'n rondawel gehad. Die akkommodasie was voldoende om die HIW te ervaar.

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Comfortable accommodation to experience one of SA's natural wonders.

We had a rondavel. The accommodation was sufficient to experience the HIW.

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Michael S - Jan 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Michael S
With partner

Lovely people and location, very poorly maintained lodging units.

We enjoyed the service as well as the location of the resort. However, it rained for three days and our unit leaked in the bedrooms, lounge and kitchen. We were constantly moving our beds and belongings around to ensure they do not get wet as well as sweeping water out that was pooling in the lounge. Reception was informed but no units were available for us to move into and nothing further was done.

Vuyani K - Dec 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Vuyani K
With partner

My stay was great.

It was great but there was no internet.

Hole in the Wall Resort 's response

Hi Vuyani,

We are so happy you enjoyed your stay. Come again soon.

Hole in the Wall Resort
Gm S - May 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Gm S

Sekuriteit goed, restaurant het goeie diens en is waarde vir geld.

Onder nuwe bestuur, kan sien hul probeer alles opknap. Verblyf effe duur vir wat jy kry. Sal meer as net verf kos om ou rondawel nuut op te knap.

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Security good, restaurant has good service and is value for money.

Under new management, you can see they are trying to renovate everything. Stay a bit expensive for what you get. It will cost more than just paint to renovate old rondavel.

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Hole in the Wall Resort 's response

Hi Gerrie,

Baie dankie vir jou terugvoer.

Ons probeer ons bes en maak seker dat alles beter raak.

Hole in the Wall Resort
Jan S - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Jan S
With partner

Vriendelik. Mooi omgewing. Lekker gekuier.

Ons het lekker gebly en dit geniet. WiFi kan verbeter. Toegangspad is besonder sleg. 2 ure om 50 km te ry.

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Friendly. Nice environment. Have a nice time.

We had a nice stay and enjoyed it. WiFi could improve. Access road is particularly bad. 2 hours to drive 50 km.

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Anonymous Guest - Oct 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With partner

All I can complain about is the rush Saturday afternoon and Sunday night. The thatched roof leaked terribly.

No additional complaint.

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Malinge K - Jan 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Malinge K
Family with young children

I enjoyed my stay.

I enjoyed my stay at Hole in the Wall.

George V - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
George V
On business

Dit was lekker om te bly, maar 'n bietjie opknappingswerk is benodig.

Ons het gerus gebly, die plek was netjies.

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It was nice to stay, but some renovation work is needed.

We stayed comfortably, the place was neat.

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Duncan K - Aug 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
3/5
Duncan K
With friends

Baie mooi ligging.

Baie mooi. Vriendelike personeel. Waarde vir geld.

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Very nice location.

Very pretty. Friendly staff. Value for money.

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Hole in the Wall Resort 's response

Ons kan nie wag om jou binnekort weer terug te verwelkom nie Duncan.

Hole in the Wall Resort
Yossi N - Jan 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Yossi N

Average.

Close to the beach and walking distance from the hole in the wall. The accommodation both inside and outside is definitely due for some upgrade, particularly in summer when humidity is high and no air conditioning is available in any of the rooms. We struggled to find the place as no direction signs were available.

Theni Y - Oct 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Theni Y

It was good. There was no iron in our room.

The opening hours are not accommodating for early travellers.

Adele R - Sep 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
1/5
Safety
1/5
Value for money
3/5
Adele R
With partner

Bedenklike area, onveilig gevoel.

Hole in the Wall Resort was nie vir ons wat ons verwag het om te kry nie. Van 'n septiese tenk wat oorloop tot bierbottels in die parkeerarea. Ons kon wel die rugby hier kyk en die kos was lekker. Die bed was gemaklik, maar het nie baie skoon gevoel nie. Daar het goggas uit die dak op ons geval. Die stort was aaklig, krane gebreek en die grout swart. Mens kon wel van hier stap na die Hole in the Wall toe, maar ons was bang ons word beroof deur die mense wat jou soontoe begelei. Ons het die volgende dag met die kar tot daar gery. Hierdie plekkie sal ons nie weer sien nie. Om hier uit te kom, is daar 'n aaklige grondpad deur 'n informele nedersetting. Ek het my bedenkinge of 'n gewone kar hier sou uitkom.

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Concerned area, unsafe feeling.

Hole in the Wall Resort was not what we expected to find. From an overflowing septic tank to beer bottles in the parking area. We could watch the rugby here and the food was delicious. The bed was comfortable but didn't feel very clean. Bugs fell from the roof on us. The shower was awful, taps broken and the grout black. You could walk from here to the Hole in the Wall, but we were afraid we would be robbed by the people who escort you there. We drove there the next day. We will not see this place again. To get here, there is a horrible dirt road through an informal settlement. I have my doubts about whether a normal car would come out here.

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Hole in the Wall Resort 's response

Dankie vir die e-pos.

Ons is jammer om te hoor dat dit jou ervaring met ons was.

Neem asseblief kennis dat dit nie 'n septiese tenk was nie, maar die stort-, bad- en wasbakwater het oorgeloop (soos ons reën gehad het, het dit oorgeloop namate baie reënwater ingegaan het). Riooltenks word weekliks gedoseer vir vlakbeheer.

Ons het wel sekuriteit gevra om die gaste in sommige hoteleenhede wat in die parkeerarea gedrink het te vra om op te hou, soos hulle weg is, het hulle net al hul rommel agtergelaat en aangesien ons tuiniers net soggens werk moes ons instandhoudingsman kom skoonmaak (maar het 'n bietjie tyd tussen sy ander pligte geneem).

Met grasdakke sou jy van tyd tot tyd goggas kry. Ons vernevel dit gereeld wanneer ons nie gaste in die eenhede het nie.

Ons krane is bietjie aan die hou kant en ons het vorige gaste baie hard laat werk met die krane wat tot 'n stukkende kraan kon gelei het (en die gaste het dit nie aangemeld nie). Ons wag vir goedkeuring vir herstelwerk. Ons sit wel vormborsvorm op al ons grout en maak gereeld skoon, maar die grout het verkleur met ouderdom aangesien hierdie grout al meer as 10 jaar daar is. Dus, om dit helder en lig te kry, sal nuwe grout nodig wees.

Die beddens word gereeld skoongemaak en die linne word gewas, gestoom en gestryk na elke gasuitklok.

Dit is altyd raadsaam om ontvangs te vra vir 'n aanbevole gids om jou na gat in die muur te neem wat jou gemoedsrus sal gee. Ons het egter baie gaste wat op hul eie na gat in die muur stap en geen voorvalle het tot dusver plaasgevind nie.

Ons grondpad word gereeld geskrap (hulle het vandag net weer gedoen) en alle plaaslike inwoners wat jy deur die plaaslike dorpie sien gaan is sover altyd vriendelik en behulpsaam. Ons het baie gaste wat met klein motors, groot motors en selfs baie lae sportmotors kom (ons het vandag altesaam 5 in huis). En is baie beter as die teergat gevulde alternatiewe pad.

Hoop in die nabye toekoms word ons 'n geleentheid gegun om te help waar ons kan terwyl jy nog ingeteken is

Geniet 'n super dag.

Hole in the Wall Resort
Flytinah M - Jun 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
3/5
Flytinah M
Family with young children

The stay was great.

The staff can be more friendly, instead of just giving you the keys and you see your way to your room. The rooms were big but they need an upgrade, the furniture is old and makes the rooms seem like they are not clean. The road was horrible but they did mention the gravel on the booking.

Diana C - Dec 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Diana C
With partner

Wouldn't stay here ever again.

Would not recommend. Place is dirty and smelly and the service is terrible.

Hole in the Wall Resort 's response

Hi Diana,

Thank you for your review. Apologies for your inconvenience. Due to the heavy rains and humidity, our units could not air properly, which is what you smelled from the dampness. The place is not dirty, as a thorough clean is done before check-in and every day during your stay. Due to the thatch that sheds, this is a must for us. So, what you experienced is thatch that shed and a dampness smell from the wet thatch. We try our best to remedy this by going the extra mile with housekeeping; we even wash dishes. Linen gets changed every third day and towels are replaced as requested, as they can't always dry naturally.

Hole in the Wall Resort
Anonymous Guest - Dec 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
1/5
Anonymous Guest
With partner
Nilesh S - Aug 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
1/5
Nilesh S
With friends

Disappointing service all round.

Showers were clogged and blocked. We complained to Hole in the Wall staff. Eventually, on the second night, the shower overflowed and water got into the unit - dining room, kitchen and sleeping rooms. Overall, the service was very poor. We asked to see the manager and this did not happen. I was told to use the after-hours number. I tried 3 times and the phone did not even ring. I have records to prove this. I sent an email and eventually, we got a response. I asked for a refund as there was no value for money given the huge amount paid. I had taken guests there and this was just a very frustrating experience overall. Secondly, lights were not working in the bathroom. This only got fixed that evening by using another fitting from under the stairs. The cords from the fitting under the stairs were left exposed and were live. This is a major safety breach. My request for freezers was not honoured until I insisted on the freezer. They only brought one. On the second day, after my complaint, they supplied the 2nd one. As I said, there is very little value for money and poor management overall.

Hole in the Wall Resort 's response

Hi Nilesh

Thank you for your feedback

Just a quick note.

Your original complaint was only for the shower which was sorted and we had many guests after this with no such incident again.

You asked for a freezer which I myself took up with the bakkie on the first day. Our guests normally only get 1 freezer on request. We had to wait for a second freezer to become available and we took that on the second day.

I myself the manager walked past you several times and also spoke to you. Never once was a complaint raised towards me. Even when I asked you how your stay was, you were happy.

Kind regards,
Maryke Engelbrecht
Deputy General Manager

Hole in the Wall Resort
Helena V - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helena V
With partner

Lekker verblyf.

Ruim verblyf. Effens mufferig.

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Nice stay.

Spacious accommodation. Slightly musty.

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Belinda K - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Belinda K
With partner

The best we ever had. Will definitely book again.

Great for getaway. Suits us perfectly especially because we love fishing and if you need to really relax and kick your shoes off it definitely is the perfect resort.

Wade A - Sep 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
5/5
Value for money
5/5
Wade A
With partner

Very beautiful resort, amazing views but the road to get in is a bit bumpy.

You should preferably have a bakkie or 4x4 to get in. All people was so welcoming and I'd definitely return sometime. Awesome destination! I would recommend this travel destination to any adventurer, but preferably in the summertime.

Hugo L - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hugo L
With partner

Very pleasant experience.

The towels have seen better days and need replacement. The phone numbers on the documentation did not help: No answer or answered in Cape Town. Cape Town cannot answer any questions. Google Maps is not the correct address of Hole in the Wall Resort.

Marléne B - Sep 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marléne B
With partner

Was net 'n oornagbespreking.

Ons het Hole in the Wall besoek, die omgewing is baie mooi. Die natuur en strand is baie skoon.

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Was just an overnight booking.

We visited Hole in the Wall, the surroundings are very beautiful. The nature and beach are very clean.

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Frederik B - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Frederik B
With partner

Twee dae en twee nagte.

Die pad is sleg en vereis moontlik 'n 4x4, die restaurant se estetika en kos kan verbeter word, en geen WiFi. Die ligging is uitsigte is asemrowend en die kort stappie Hole in the Wall toe is beeldskoon.

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Two days and two nights.

The road is bad and may require a 4x4, the restaurant's aesthetics and food could be improved, and no WiFi. The location is views are breathtaking and the short walk to Hole in the Wall is picturesque.

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Theuni H - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Theuni H
With friends

Verblyf was goed. Iets wat gepla het: daar was op 'n stadium 8 rondloperhonde op ons stoep en op die gras gelê. Hul wag vir kos en wil sommer in die huis inkom. Dit was regtig lastig.

Pragtige omgewing by Hole in the wall.

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Stay was good. Something that bothered: at one point there were 8 stray dogs on our porch and lying on the grass. They are waiting for food and just want to come into the house. It was really difficult.

Beautiful surroundings at Hole in the wall.

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Hannes D - Nov 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Hannes D
With partner

Asemrowende natuurskoon, maar afgeleefde akkommodasie.

Die natuurskoon is 'n moet-sien. Die strand voor die akkommodasie is ongelukkig besaai met plastiekafval en ander gemors. Die plaaslike bevolking maak inbreuk op jou privaatheid met aanhoudende pogings om iets te verkoop of net bedel. Regtig onplesierig gewees al wil 'n mens graag help.

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Breathtaking scenery, but shabby accommodation.

The scenery is a must see. The beach in front of the accommodation is unfortunately littered with plastic waste and other rubbish. The locals invade your privacy with persistent attempts to sell something or just beg. It was really unpleasant even if one wants to help.

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Phakamani T - Jun 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Phakamani T
With friends

The units are very cold in winter. A ceiling would have helped. There were unwelcome visitors like lizards in the unit so it made some patrons uncomfortable.

The unit is overpriced. The service representatives are not very welcoming to guests.

Nathaniel M - Feb 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Nathaniel M
Family with teenagers

Great adventure.

Beautiful countryside, great scenery, very friendly and welcoming staff at the accommodation.

Willy S - Mar 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
4/5
Willy S
With partner

We had a pleasant one night stay at the resort.

The visit to the Hole In The Wall Resort made up for the appalling pot holed road conditions from N2 - just.

Coenraad P - Nov 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
3/5
Coenraad P
With partner

Goeie ervaring.

Stort se uitloop was geblok. Is dieselfde aand herstel. Water wat op vloer gelek het veroorsaak nare val vir my vrou. Het rapporteer. Niemand verneem na haar welstand.

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Good experience.

Shower outlet was blocked. Was repaired the same night. Water that leaked onto the floor caused a nasty fall for my wife. Reported. No one inquires about her well-being.

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Horst H - Dec 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Horst H
Family with young children

Location is great, the Resort needs some much needed maintanance.

Unfortunately the tar road to the Hole in the Wall needs major repairs by our government, which makes the Resort a bit out of the way. with a bit of much-needed TLC this resort can be a great destination.

Alida M - Sep 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Alida M
With partner

Baie netjies.

Die plekkie is baie netjies, die paaie is net ongaanbaar sleg na The Hole in the Wall toe.

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Very neat.

The place is very neat, the roads are just impassable to The Hole in the Wall.

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Anonymous Guest - Sep 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Anonymous Guest
Family with teenagers

We only stayed overnight but were disappointed with the unit.

The unit is in poor condition. From walking into the kitchen with a rusty microwave and stove, we knew it wasn't going to be a good night's sleep. The zips on the lounge set cushions are broken and the sponge is peeling out. If you sit on the ottoman, you fall almost to the ground. The coffee table is a piece of broken counter (plank) that is just loosely placed on the base piece. There is a shower on the lower floor that sinks into the floor when you step on it. The toilet in the same bathroom has a thick brown ring in it. The kitchen window curtain has holes in it. Upstairs, one single bed's bedding was stained - one child refused to sleep in it. The master bedroom's bed has a three-quarter sheet across the mattress and raw mattress sticking out. Luckily there was a top sheet that we just used as a bottom sheet. The door from the master bedroom onto the wooden deck is not tight and the wind comes through. In the room with 2 three-quarter beds, one's leg broke off during the night. We travel quite often and are really not full of nonsense, but we have unanimously decided that we will not go to Hole in the Wall again. We took photos if you would like to see.

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Anonymous Guest - May 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
On business

Short better management.

The resort has a lot of potential and is a major tourist attraction, but lacks better management and staff lacks training.

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Roy R - Apr 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
1/5
Safety
3/5
Value for money
3/5
Roy R
With friends

Pathetic.

Room 9 had water leaking in the inside of the building, kitchen very very wet. Moved to room 1. Curtains damp, rooms damp and no water.

Claudette P - Dec 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
5/5
Value for money
1/5
Claudette P
Family with teenagers

Foto's is bedrieglik, nie dieselfde as wat oord gelyk het nie. Oord het 'n opgradering nodig.

Lank nie water gehad nie en as jy het is dit 'n moddergemors, vat baie gebottelde water saam. Oord het 'n dringende opgradering nodig. Franse dreine wat voor en langs eenheid is het oorgeloop en gestink, het gerapporteer. Maar dit bly gebeur. Kombuiskaste is gedaan. Een van die badkamers se deur wou nie behoorlik toe nie, want vloer het gesak. Braairooster het 'n gat in gehad so groot soos die "hole in the wall". Gillies en gidse is bietjie lastig en loop konstant verby heining naby eenheid en soek jou aandag permanent. Die staf is vriendelik en behulpsaam en werk met wat hulle het.

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Pictures are deceiving, not the same as resort looked. Resort needs an upgrade.

Haven't had water in a long time and if you have it's a muddy mess, take lots of bottled water with you. Resort needs an urgent upgrade. French drains in front and next to unit overflowed and smelled, reported. But it keeps happening. Kitchen cabinets are done. One of the bathroom doors wouldn't close properly because the floor had sagged. Grill had a hole in it as big as the "hole in the wall". Gillies and guides are a bit troublesome and constantly walk past the fence near the unit and constantly seek your attention. The staff are friendly and helpful and work with what they have.

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Alma P - Mar 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
1/5
Alma P
With partner

Disappointed.

The only positive about this place is the location.

Jacobus S - Jan 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Jacobus S
With partner

Teleurstellend.

Geen kliëntediens of terugvoer van Willem, die bestuurder, ondanks sy onderneming om dit te doen nie. Geen behoefte om besprekingdispuut op te los nie.

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Disappointing.

No customer service or feedback from Willem, the manager, despite his undertaking to do so. No need to resolve booking dispute.

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Shaw M - Dec 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Shaw M
With friends

Terrible, shocking, disaster, horrific, etc, etc.

It is clear that this resort is up for sale as no maintenance has been done in well over a year. The common areas are rough but manageable, the 3-bedroom chalet we were allocated, however, was a nightmare and unfit for human occupation. After stepping over the broken plank on the deck, we then noticed the missing cistern lid on the toilet which we discovered did not work. The shelving in the bathroom was so rusted I'm surprised it was still on the wall. The towel rail was stuck on with double-sided tape, so it kept falling off the wall. The water was a brown/ green colour, and stank (no good for drinking or showering). We didn't have water for 3 days and had to walk up and down carrying water so we could flush toilets. There were several tiles in both bathrooms that had fallen off the walls and not been replaced, and the doors and walls were so dirty, it was clear they hadn't seen a clean cloth in months. The roof in the 3rd bedroom was leaking so badly that we couldn't use it seeing as it was raining heavily. In the lounge, the furniture didn't have covers so bedsheets were used to wrap the sponge. The plug sockets were so badly rusted they had either fallen out of the wall or had lost their covers. The kitchen counters and cupboards were badly swollen and in need of replacement. All the curtains in the unit were about a foot too short and the rail in my room was too short and kept falling down. The grass outside the unit hadn't been cut in ages, there was broken glass all around the braai and beer bottles strewn over the edge, all of which could easily have been cleaned up. Staff showed little real concern (with a few exceptions) or they were simply fed up with being unable to do anything. The restaurant was good, the drinks were cold, but be careful as it's expensive. The beds were comfortable and the bedding was clean, although old. The Wild Coast is amazing with some surprisingly great seafood spots. The location of Hole in the Wall Resort is incredible, but the resort is an absolute disaster. I would avoid it at all costs.

Linda P - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda P
With partner

Wonderful location.

The road to get there is terrible but Hole in the Wall Resort is fantastic.

Marjorie G - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marjorie G
With friends

Pragtig en 'n belewenis om die Hole in the Wall te sien.

Dit was om by 'n paradys uit te kom na die pad van Umthatha deur Koffiebaai. So lekker rustig daar en die blyplek was netjies en skoon en die diens onverbeterlik.

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Beautiful and an experience to see the Hole in the Wall.

It was to arrive at a paradise after the road from Umthatha through Coffee Bay. So nice and peaceful there and the accommodation was neat and clean and the service impeccable.

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Pierre J - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pierre J
With partner

Ligging was uitstekend indien jy die Hole in Wall wil gaan besoek. Die fasiliteite was baie goed en die personeel was baie behulpsaam.

Na 'n uitmergelende rit van sewe ure het ek uiteindelik by Hole in the Wall oord gearriveer. Die ontvangspersoneel was baie vriendelik en behulpsaam en ons het ook die aand lekker pizza by die restaurant geëet. Ek het die volgende oggend hulp gesoek met die vervanging van my karavaan se elektriese prop(plug). Damien die hoofbestuurder het onmiddellik aangebied om my daarmee te help. Teen elfuur was die prop kosteloos vervang. Dit was uitstekende diens. Ons het ook 'n lekker uitsig oor die see gehad. Ek sal definitief die Hole in the Wall oord vir enige toergroep aanbeveel.

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Location was excellent if you want to visit the Hole in Wall. The facilities were very good and the staff were very helpful.

After a grueling seven hour drive I finally arrived at Hole in the Wall resort. The reception staff were very friendly and helpful and we also ate nice pizza at the restaurant that evening. The next morning I sought help with replacing my caravan's electrical plug. Damien the general manager immediately offered to help me with that. By eleven o'clock the plug had been replaced free of charge. It was excellent service. We also had a nice view of the sea. I would definitely recommend the Hole in the Wall resort to any tour group.

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Nandipha M - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nandipha M
With friends

It was the best ever.

It's virgin nature, the view, and it's best to drive during the daytime so as to explore all the beautiful views.

Charl D - Oct 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charl D
With partner

Baie aangenaam.

Binne stapafstand vanaf die Hole in the Wall. Mense is gaaf en hulpvaardig.

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Very pleasant.

Within walking distance of the Hole in the Wall. People are nice and helpful.

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John M - May 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John M
Family with young children

All in one.

We chose this place for its proximity to the hole. It is a pleasant walk, which was safe to do even late at night with camera equipment (some people walking past just asked if I wanted lobster or oysters) to the hole. There is a lovely looking beach right in front of the resort (which we did not use owing to the cold weather). The restaurant staff were extremely friendly and the food was good. Our accommodation was big with 2 en-suite bedrooms (great for a couple with a baby and mother-in-law), a large albeit simple lounge area, well equipped kitchen and lovely outside bench/table. Some simple maintenance would be nice but at this price with this space, it was a bargain find. We were only there for 2 nights but will certainly be back and for longer!

Siphesihle K - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Siphesihle K
Family with young children

It was amazing, the kids liked it.

The location was great, nice place to stay, safe private beach and convenient pool and water slides for kids. The vacation was amazing and i would like to go back again some time.

Ben K - May 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ben K
With partner

Absolute fantastic.

The setting is magnificent, the view excellent, the food at the restaurant fabulous, the accommodation outstanding. The road there was not so good, but the rest makes up for it. My first time ever here and we have decided that we will be back. The only downfall we had was that the picnic bench at the chalet (34) was broken and as I strolled through the resort I noticed that the electronics are definitely not up to scratch and actually a safety hazard. I am a qualified electrician with a wireman license. But otherwise, we had a fantastic stay.

Thomas B - Jan 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Thomas B
With partner

Good.

Only issue I have is only allowing us to check in at 15:00 and not allowing us to check-out at 11.

Michelle K - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Michelle K
With friends

A very nice venue in a beautiful setting.

Love that they are caring for the stray dogs in the area.

Carin S - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Carin S
Family with young children

Pragtige ligging.

Mooi plek reg op die see.

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Beautiful location.

Nice place right on the sea.

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Ruwayne R - Jul 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ruwayne R
Family with young children

Tranquil with stunning views.

The beautiful coastline and easy walking trails to the hole and up the hill was blissful and captivating.

Colleen B - Feb 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Colleen B
Family with young children

Onvergeetlik gewees.

Baie interressant gewees veral om Hole in the Wall net so te sien. Dit was voorwaar onvergeetlik mooi. Kinders het hulle gate uit geniet.

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Been unforgettable.

It was very interesting, especially to see Hole in the Wall in the same way. It was truly unforgettably beautiful. Children enjoyed themselves.

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Retha G - Jun 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Retha G
Family with teenagers

Baie rustig!

Was iets van 'n uitdaging die laaste 50 km grondpad, maar dit was als die moeite werd. Onbeskryflik mooi, rustig en naby die natuur. Ons Skepper se bederf aan ons. Sal dit vir seker aanbeveel.

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Very calm!

Was something of a challenge the last 50 km dirt road, but it was all worth it. Indescribably beautiful, peaceful and close to nature. Our Creator's treat to us. Would recommend it for sure.

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Charlene L - Apr 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
5/5
Charlene L
With partner

Wees gewaarsku dat die pad daarheen baie sleg is. Maar die beloning aan die einde was iets om oor liries te raak.

Alhoewel alles skoon en netjies is, is die linne oud en die winkeltjie het net die basiese. Die kos was smaaklik. Ons het gegaan om die Hole in the Wall te sien en dit was die moeite werd.

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Be warned that the road there is very bad. But the reward at the end was something to wax lyrical about.

Although everything is clean and tidy, the linen is old and the little shop only has the basics. The food was tasty. We went to see the Hole in the Wall and it was worth it.

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J_ H - Feb 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
J_ H
With partner

Great location.

The apartment is in need of a revamp.

Rochelle C - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
5/5
Rochelle C
Large group

A true get away. Serene, tranquil, fresh and quiet.

We had a great time even though on our arrival it was raining and the view in the car was very bad. Couldn't wait to enter the resort. The road leading to the resort really needs serious attention. That night we also had no hot water, but since it was very humid, we enjoyed the cold showers. The food served at the restaurant was lovely, but it just took long before we got it. However the food was tasty. I would recommend this resort to all our partners and friends. Thank you to the staff for our stay at Hole in the Wall Resort.

André K - Jun 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
4/5
André K
With partner

Pragtige ligging. Braaigeriewe nie ideaal geleë nie. Bemanning van winkel swak.

Ons is ingelig dat winkel oop is van 5 tot 6 in die middag. Nadat ons 30 minute gewag het vir deure om oop te gaan het dame by ontvangs ons meegedeel dat die persoon nie opgedaag het nie. Nadat ons beswaar aangeteken het, het sy redelik traag en onvriendelik daarin geslaag om iemand te kry sodat ons basiese dinge kon koop. Die optrede is beslis nie hoe kliënte behandel behoort te word nie.

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Beautiful location. Braai facilities not ideally located. Staffing of shop poor.

We were informed that shop is open from 5 to 6 in the afternoon. After waiting 30 minutes for the doors to open, the lady at reception informed us that the person had not arrived. After we objected, she quite slowly and unfriendly managed to get someone so we could buy basic things. The behavior is definitely not how customers should be treated.

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Gert V - Apr 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Gert V
With friends

Baie goeie ligging, naby aan strand en toeriste-attraksie.

Plek is maar verwaarloos en kort aandag. Restaurant is aanvaarbaar, maar diens nie die beste nie. Ons het in eenheid nommer 1 gebly, reg voor op die grens na die strand. Hier is ons heeltyd geteister deur die locals vir die verkoop van alles van kreef tot ''staptoere''. Dit was redelik steurend en baie irriterend.

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Very good location, close to beach and tourist attraction.

Place is just neglected and needs attention. Restaurant is acceptable but service not the best. We stayed in unit number 1, right in front of the border to the beach. Here we were constantly harassed by the locals for selling everything from lobster to "walking tours". It was quite disturbing and very annoying.

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Herman F - May 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
4/5
Value for money
4/5
Herman F
With partner

Gerieflik en veilig.

Hole in the Wall Resort is gerieflik en veilig, natuurskoon is onbeskryflik. Die pad daarheen is 'n uitdaging!

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Convenient and safe.

Hole in the Wall Resort is comfortable and safe, scenery is indescribable. The way there is a challenge!

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Ulanda W - Jul 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Ulanda W
With partner

Dis 'n pragtige plek, maar ek sal dit glad nie aanbeveel nie. Baie onaangenaam en glad nie die geld werd nie.

Die kombuistoerusting is oud en stukkend. Die bed was deurgeslaap en het na binne gerol. Die beddegoed het sleg geruik en ons kon slegs 1 gordyn oopmaak, die res was stukkend en kon nie oopmaak nie. Die vloer was vuil en taai. Die bank was so stukkend, mens kon glad nie daarop sit nie. Dit doen die webtuiste baie skade aan om so 'n plek op julle boeke te sit.

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It's a beautiful place, but I wouldn't recommend it at all. Very unpleasant and not worth the money at all.

The kitchen equipment is old and broken. The bed was slept through and rolled inwards. The bedding smelled bad and we could only open 1 curtain, the rest were broken and could not be opened. The floor was dirty and sticky. The sofa was so broken, you couldn't even sit on it. It does the website a lot of damage to put such a place on your books.

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Liani P - Sep 2021
Overall rating
Cleanliness
2/5
Service
4/5
Location
1/5
Safety
2/5
Value for money
3/5
Liani P

Will not return.

Getting to the resort was shocking, the roads was terrible, one definitely don't feel very safe at the resort or the drive down. In addition the unit itself really needs work, there was mould and damp with paint cracking and bubbling up, nasty smell in the unit. The furniture and doors, door locks on the inside of the rooms could also really be replaced. The lock of our units was faulty. The hawkers at the fence was very annoying.

Danielle S - Apr 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
2/5
Danielle S
Family with young children

The area is fantastic the natural beauty is amazing. The resort itself is very run down and the facilities leave a lot to be desired.

There was rain and we had leaking roofs and water dripping all over us while sleeping and huge puddles everywhere. The geyser broke and we did not have hot water for almost 4 days. The bedroom door was broken and we were stuck inside for about half an hour while they tried to open the locks. The front door did not lock properly. The kitchen was badly stocked crockery and cutlery we where 8 people with 5 forks and 6 plates. Only one blunt knife to use in the kitchen. The unit was not cleaned properly prior to us checking in. When we arrived there was no sheets on the bed had to request sheets 3 times? Then we also where only given 5 towels when we where 8 people had to request these over and over again. The rooms where not serviced at all, bins not emptied and we had to go and buy black bags then on day 5 a guy came to empty the small bin in the kitchen.

Gareth S - Apr 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Gareth S
Family with young children

Beautiful surroundings. Terribly managed resort.

4 major water leaks in unit 2. Toilet broken. Rusty previous braai still left on patio. Lost water for a day. Daughter got a rash from the detergents used on the bedding. Asked them to shift us to another room. They said it was full (it clearly wasn’t) they said they would get back to me but never called. I am going to request a partial refund.

Alexi S - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Alexi S
With partner

Terrible!

Rude manager and staff. No water for 3 days and resort made no effort to accommodate guests. Chalet was dirty, smelly and badly equipped and in desperate need of maintenance. Safety was a concern. Stray dogs begging at the restaurant, and chalets at all times. No toilet paper at the pool toilets for the entire 5 days. Bar at the pool had no barman so one couldn't get a drink at the pool. Leaking toilets in the reception bathroom. Had to ask reception 3 times for someone to come and take away the full dustbin. Overall, a terribly poor experience.

Marzelle O - Dec 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
1/5
Marzelle O
Family with teenagers

Eenheid nie gediens tydens 7dae se verblyf. Eenheid kort baie reperasies en kan skoner.

Definitief nie 4 en half ster verblyf. Meer 2 sterre. Kos nie op standaard. Eenheid nie op standaard.

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Unit not serviced during 7 day stay. Unit needs a lot of repairs and could be cleaner.

Definitely not 4 and a half star accommodation. More 2 stars. Food not up to standard. Unit not up to standard.

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Marelze E - Dec 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Marelze E
Family with young children

Natuurskoon pragtig, maar die hele resort kort aandag.

Paaie soontoe bitter sleg, baie potholes en baie diere op die pad. Natuurskoon is pragtig, maar verblyf minder lekker. Winkeltjie op perseel het baie min voorraad, het nie eers die basiese goed soos ys, coke en brood gehad nie. Naaste winkel is ver om te ry. Swembad was groen. Kort 'n hele paar kombuisbykomstighede, soos braaitang, braaibakke, ens. Rooster pas nie op die braaier nie en gordyne het gate in. Die hele resort kort TLC. The Hole in The Wall was wel die moeite werd om te sien.

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Beautiful scenery, but the whole resort needs attention.

Roads there are very bad, many potholes and many animals on the road. Nature is beautiful, but accommodation is less pleasant. Small shop on premises has very little stock, didn't even have the basics like ice cream, coke and bread. Nearest shop is a long drive. Pool was green. Short quite a few kitchen accessories, such as braai tongs, braai bowls, etc. Grill does not fit on the braai and curtains have holes in them. The whole resort needs TLC. The Hole in The Wall was well worth seeing.

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Hennie S - Oct 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
1/5
Hennie S
With partner

Slegte ervaring gehad.

Pad van N2 was baie sleg. Harde musiek gespeel by swembad. Ons is lastig geval elke keer wat ons na die Hole in Wall gestap het. Kon nie op die strand kom nie. Het een dag vroeër gery as waarvoor ons bespreek en betaal het, dus een dag se geld verloor as gevolg van die slegte ervaring.

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Had a bad experience.

Road from N2 was very bad. Loud music played at pool. We were hassled every time we walked to the Hole in Wall. Couldn't get to the beach. Drove one day earlier than we booked and paid for, so lost one day's money due to the bad experience.

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Raziah L - Dec 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
1/5
Raziah L
With partner

Disappointed.

Day visitors are allowed full access to the resort as the residents. No security or rules enforced. Resort in desperate need of a full renovation/upgrade.

Danel P - Mar 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
1/5
Danel P
With partner

Ons was baie teleurgestel dat ons moes vra vir goed wat nie in die kombuis was nie.

Ons buitelig het nie eers gewerk het nadat ons 2 keer gevra het daaroor. Harassment van die locals as 'n mens op die strand gegaan het. Ons was glad nie tevrede nie en voel dat dit eintlik 'n mors van geld was. Die geld was nie werd die ondervinding nie. Selfs die stray dogs het 'n mens aangeval en geirriteer. Dit was glad nie 'n plek waar 'n mens kon voel dat jy kon ontspan nie.

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We were very disappointed that we had to ask for things that were not in the kitchen.

Our outside light didn't even work after we asked twice about it. Harassment from the locals if one went to the beach. We were not satisfied at all and feel that it was actually a waste of money. The money was not worth the experience. Even the stray dogs attacked and irritated a person. It was not a place where one could feel that one could relax at all.

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Letitia K - Mar 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Letitia K
With partner

Nooit weer.

Pad onbegaanbaar, meer gat as pad. Lokale inwoners en hulle diere pla baie. Hole in the Wall was die enigste pluspunt, maar nie die moeite werd vir al die negatiewe nie.

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Never again.

Road impassable, more hole than road. Local residents and their animals bother a lot. Hole in the Wall was the only positive, but not worth all the negatives.

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Johnny E - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johnny E
With partner

Ongelooflike plek.

Die oord is 'n stukkie westerse wêreld in 'n Afrika omgewing. Ons het fantasties lekker daar gebly. Die oord kyk definitief na sy gaste. Baie dankie.

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Incredible place.

The resort is a piece of the western world in an African setting. We had a fantastic stay there. The resort definitely looks after its guests. Thank you very much.

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Christiaan Beyers B - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Christiaan Beyers B
On business

Goed gelee, die beste plek as jy na een van die bekendste landmerke toe wil stap.

Jy kan binne 20 minute vanaf die oord tot by die "Hole in the Wall" stap. Asemrowend mooi, en defnitief iets wat jy een maal in jou lewe moet doen.

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Well located, the best place if you want to walk to one of the most famous landmarks.

You can walk to the "Hole in the Wall" from the resort in 20 minutes. Breathtakingly beautiful, and definitely something you have to do once in your life.

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Morne H - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Morne H
Family with teenagers

Pragtige natuurskoon

Mooi oord. Die eenheid het alles in (stoof, mikrogolf, ens.) maar dit is rustic en pas mooi in saam met natuur. Al wat pla is die mense wat vis aan jou probeer verkoop veral die eenhede wat voor op die strand is. 'n Mens besef ook hul nood. Die mense is baie vriendelik en ons het nooit onveilig gevoel as jy gaan stap het nie. Definitief 'n plek vir natuurliefhebbers. Mooi uitsigte van die see en mooi voetdpaadjies. Restaurant se pryse is goed - lekker atmosfeer. Die dames wat daar werk doen baie goed onder die Covid-omstandighede. Interesante pad vanaf N2, vat so twee ure maar dit is die moeite werd.

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Beautiful scenery

Nice resort. The unit has everything (stove, microwave, etc.) but it is rustic and blends in nicely with nature. All that bothers you are the people trying to sell you fish, especially the units that are in front of the beach. One also realizes their need. The people are very friendly and we never felt unsafe when you went for a walk. Definitely a place for nature lovers. Beautiful views of the sea and beautiful footpaths. Restaurant's prices are good - nice atmosphere. The ladies who work there are doing very well under the Covid conditions. Interesting road from N2, takes about two hours but it's worth it.

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Terrilee S - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Terrilee S
Family with teenagers

Great Location.

Location is great to visit the Hole in the Wall, the chalets are basic but the kitchen is good. The restaurant is average but the service is good.

Kyle P - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Kyle P
With partner

Relaxed, tranquil and pretty setting

We had a super stay at Hole in the Wall, the views at the hole were stunning. Definitely recommended it.

Dawie P - Sep 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
2/5
Dawie P
With partner

3 weke-toer kuslangs.

Ek en my lewensmaat het die afgelope 3 weke getoer en absoluut van die mooiste plekke besoek al teen die kuslangs. Koffiebaai was ons derde stop op ons toer en so ook een van die grootste teleurstellings van die hele toer. Van waar jy uit die klein dorpie draai rigting Koffiebaai was die teerpad in 'n bitter swak toestand. Aangekom in Koffiebaai is dit grondpad tot by die oord, die grondpad is in beter toestand as die teerpad. Ontvangs van personeel by Hole in the Wall Resort was baie goed. Kamers was skoon en netjies. Ons het beplan om die volgende dag te stap na die landmerk waarvoor ons al die pad swak paaie ingery het. Ons was egter gewaarsku deur die oord se personeel om nie te stap nie, ''the locals are harassing people''. So, ons het tot by die uitkykpunt gery, foto geneem en teruggekeer. Die resort se winkel is ook gesluit. Ons kon niks daar koop nie. Ons het wel in Koffiebaai by 'n baie lekker, klein restaurant gaan seekos geniet. Ek is bly ek het dit gaan sien, maar ek kyk liewer op 'n foto volgende keer sou ek terug verlang.

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3 week tour along the coast.

My partner and I have been touring for the past 3 weeks and visited absolutely some of the most beautiful places along the coast. Koffiebaai was our third stop on our tour and so was one of the biggest disappointments of the whole tour. From where you turn out of the small town towards Coffee Bay, the tarmac was in a very poor condition. Arriving in Coffee Bay it is dirt road to the resort, the dirt road is in better condition than the tarmac. Reception from staff at Hole in the Wall Resort was very good. Rooms were clean and tidy. We planned to walk the next day to the landmark for which we had driven on bad roads all the way. However, we were warned by the resort's staff not to walk, ''the locals are harassing people''. So, we drove up to the viewpoint, took a picture and returned. The resort's shop is also closed. We couldn't buy anything there. We did enjoy seafood in Koffiebaai at a very nice, small restaurant. I'm glad I went to see it, but I'd rather look at a picture next time I want to go back.

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Scharlotte S - Dec 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Scharlotte S
Family with teenagers

Interessant.

Die omgewing is ongelooflik mooi. Ons het as gesin die omgewing regtig geniet. Die huisies het vreeslik baie onderhoud nodig. As dit reën, is alles onder water - die water loop soos 'n waterval teen die mure af. En dan moet jy ook hoop die krag hou. Die bestuurder is nêrens te vinde nie. Die huisies het slegs die nodigste. Naweke is daar 24 uur-feeste van vakansiegangers - geen rus en vrede nie.

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Interesting.

The environment is incredibly beautiful. We really enjoyed the environment as a family. The cottages need an awful lot of maintenance. When it rains, everything is under water - the water runs down the walls like a waterfall. And then you also have to hope the power lasts. The driver is nowhere to be found. The cottages only have the essentials. Weekends are 24-hour festivals of vacationers - no peace and quiet.

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Chessman E - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chessman E
With partner

Mooi netjies in resort.

Pad na resort vol potholes, resort skoon, netjies, personeel vriendelik en behulpsaam, was lekker verblyf.

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Nice and tidy in resort.

Road to resort full of potholes, resort clean, tidy, staff friendly and helpful, it was a nice stay.

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Aukje V - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aukje V
With partner

Die resort is fantasties.

Dit is 'n pragtige plek. Ek was 'n bietjie bekommerd oor verhale op internet van die pad na Hole in the Wall, maar dit was beter as verwag. Wel baie potholes op die pad vanaf Umtata, maar met stadig ry is dit goed te doen. Volg die borde heeltemal na Coffee Bay. Vanaf daar 9 km grondpad. Hulle is besig die pad nog beter te maak.

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The resort is fantastic.

It is a beautiful place. I was a little worried about stories on the internet of the road to Hole in the Wall, but it was better than expected. Well, a lot of potholes on the road from Umtata, but with slow driving it's doable. Follow the signs all the way to Coffee Bay. From there 9 km dirt road. They are busy making the road even better.

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Charlie H - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlie H
With partner

Transkei treasure.

I wanted to thank the website for ensuring that my boyfriend and I had the most enjoyable vacation. Going to see the hole in the wall has been a bucket list adventure I have been wanting to tick off for years, and everything was beyond all expectation. The Transkei is not your normal luxury beach holiday as it is located in a remote and rural part of South Africa. However, the booking of the Hole in the Wall hotel via the website was extremely helpful. All the information provided was what we got, with no unexpected surprises. The Hotel is basic but it has everything you need to make your stay more than comfortable and enjoyable. Most importantly was the staff, from the reception to groundskeepers everyone had a heart of gold and a smile that wrapped you in warmth and hospitality. We certainly will be using the website for all our future holiday bookings.

Jan V - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan V
With friends

Baie lekker, mooi en in swem seisoen 'n ideale plek om te wees.

Ten spyte van die slaggate in die pad daarheen is dit die moeite werd om daarheen te gaan.

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Very nice, beautiful and in swimming season an ideal place to be.

Despite the pitfalls on the way there, it is worth going there.

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Adel M - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adel M
Family with young children

Dit was heerlik, skoon, mooi. Baie dankie.

Sien sterre.

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It was delicious, clean, beautiful. Thank you very much.

See stars.

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Christelle H - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christelle H
With friends

Gevoel of ons op 'n eilandvakansie was!

Ons sal vir seker weer die oord besoek. Veilig, netjies en ongelooflike hulpvaardige personeel. Die huisie was baie gemaklik, asook was die kombuis baie goed toegerus. Die natuurskoon is ongelooflik! Was vooraf effe worried oor al die negatiewe resensies wat ek gelees het. Maar het niks van dit beleef nie. Ons gaan vir seker weer terug en die kinders het die speelplek en diere vreeslik geniet. Transkei, julle sien ons gou weer!

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Felt like we were on an island vacation!

We will definitely visit the resort again. Safe, tidy and incredibly helpful staff. The house was very comfortable, and the kitchen was very well equipped. The scenery is amazing! Was a bit worried beforehand about all the negative reviews I read. But didn't experience any of it. We will definitely go back again and the children really enjoyed the playground and animals. Transkei, see you soon!

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Marjorie G - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marjorie G
With partner

Fantasties en die natuurskoon, uit 'n ander wêreld! Pragtig.

Ontvangs baie professioneel en vriendelik, die eenheid waar ons gebly het, baie beslis die moeite werd, goeie waarde vir geld. Sal beslis weer daar gaan vakansie hou, vir 'n langer tyd as net 2 nagte.

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Fantastic and the scenery was out of this world. Lovely.

Reception was very professional and friendly, the unit we stayed at was definitely worth the trouble, good value for money. Will definitely go on holiday here again, for longer than just 2 nights.

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Anton W - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anton W
With partner

Fantasties.

Watter awesome plek. Paul die GM is uitstekend, hulpvaardig en laat jou so gemaklik voel asof julle ou vriende is.

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Fantastic.

What an awesome place. Paul, the GM is excellent, helpful and makes you feel as if you are friends.

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Herman L - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman L
With partner

Awesome.

Thank you Paul for the upgrade to a bigger unit and the spoiling with the Valentines dinner (chocolate, rose, nougat and champagne).

Maretha S - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Maretha S
Family with teenagers

Personnel baie behulpsaam gewees met alles!

Pragtige plek. Die pad daarheen is sleg met baie slaggate, maar as jy eers daar is, is dit wonderlik.

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Staff very helpful with everything!

Beautiful place. The road there is bad with lots of potholes, but once you get there it's great.

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Johannes B - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Johannes B
With partner

Baie lekker gebly.

Het ongelukkig nie by die hole in the wall uitgekom nie a.g.v. self-aangestelde toergidse wat intermitterend is en ons as senior burgers onveilig laat voel het. Die resort is lieflik en alles is lekker daar.

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Very nice stay.

Unfortunately did not get to the hole in the wall due to self appointed tour guides who are intermittent and made us feel unsafe as senior citizens. The resort is lovely and everything is nice there.

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Hugo L - May 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Hugo L
With partner

Pragtige uitsig oor die baai.

Verblyf was baie lekker, ons is selfs na beter verblyf opgegradeer by aankoms, sonder dat ons gevra het. Dit is baie mooi en personeel uiters vriendelik en hulpvaardig. Kos in restaurant was heerlik. Daar is net twee klagtes: die rondloper-honde in die oord is baie lastig en ons kon nie ons deure ooplos nie en dan die plaaslike bevolking wat regtig 'n oorlas is, sodra jy jou voete uit die oord sit, oorval hulle jou. Ons kon nie in rus en vrede na die strand of die gat in die rots gaan kyk nie. Almal wil net saam stap om 'n geldjie uit jou te maak, ons het maar terug gedraai na die oord. Dit is 'n groot jammerte, want dit is 'n pragtige plek. Miskien moet daar gekyk word na 'n projek of projekte waar die mense op 'n georganiseerde manier deel gemaak kan word van die toerismepakkie in die area, sonder om die toeris dood te melk.

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Beautiful view over the bay.

Stay was very nice, we were even upgraded to better accommodation on arrival, without us asking. It is very beautiful and staff extremely friendly and helpful. Food in restaurant was delicious. There are only two complaints: the stray dogs in the resort are very annoying and we couldn't leave our doors open and then the locals who are really a nuisance, as soon as you step out of the resort they attack you. We could not look at the beach or the hole in the rock in peace. Everyone just wants to walk together to make a little money out of you, we just turned back to the resort. It's a great shame because it's a beautiful place. Perhaps a project or projects should be looked at where the people can be made part of the tourism package in the area in an organized way, without milking the tourist to death.

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Charles F - Mar 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Charles F
With friends

Die moeite werd!

'n Mens moet ten minste 3 dae daar spandeer.

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Worth it!

One should spend at least 3 days there.

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Annemarie C - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Annemarie C
With partner

Verblyf baie lekker. Plaaslike besoekers onnet en te naby aan chalet. Rumoer.

Hole in Wall is die moeite werd om te sien. Mooi natuurwonder van SA. Jammer plaaslike mense buite oord laat jou ongemaklik voel. Rommel moet beheer word en plaaslike mense moet betrek word as gidse. Baie werkloses wat daar rond is.

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Very nice stay. Local visitors untidy and too close to chalet. Noise.

Hole in Wall is worth seeing. Beautiful natural wonder of SA. Sorry local people outside resort make you feel uncomfortable. Litter should be controlled and local people should be involved as guides. Lots of unemployed people around.

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Anonymous Guest - May 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With partner

Good stay.

Nature very beautiful. Road very ugly

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Susan W - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
3/5
Value for money
5/5
Susan W
With partner

Pragtige plek, aaklige pad.

Lieflike rondawel met alles wat mens nodig het. Die oord is ook pragtig maar om daar uit te kom 'n uitdaging.

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Beautiful place, horrible road.

Lovely rondavel with everything you need. The resort is also beautiful but getting there is a challenge.

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Anonymous Guest - Aug 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Accommodation mediocre, environment great

Accommodation mediocre, attractions in the area great

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Andrè V - Nov 2019
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Andrè V
With partner

Skaflike verblyf, met voldoende restaurant.

Oord, hotelkamers baie rustiek teenoor tarief heffing. Badkamers geweldig beknop. Restaurant is goeie standaard en kon skaflike maaltye aanbied, ten spyte dat krag af was vir 2 dae tydens verblyf. Krag verlies was meer van Eskom aangewese issue as wat resort kon doen daaraan.

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Decent accommodation with sufficient restaurants.

Resort, hotel rooms very rustic for the rate. Bathrooms very crammed. Restaurant is of good standard and was able to offer decent meals, even though power was off for 2 days during stay. Power loss was more of Eskom's designated issue than resort could do about it.

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Frans F - Sep 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Frans F
With partner

Perfect setting.

We were initially given a much smaller room than originally booked, this was sorted out relatively quickly. The rooms are comfortable, but are old. I believe that a revamp is on the cards.

Gideon V - Nov 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Gideon V
With partner

Geen krag nie.

Daar was reeds vir 2 dae nie krag toe ons arriveer nie. Kon ons laar weet het met alternatiewe. Bederfbare goedere het begin ontdooi. Kantore het op dag van vertrek eers 8 uur oopgemaak en kon nie warm water kry vir koffie nie. Geen warm water of reëlings vir stort nie. Almal blameer Eskom maar ek het hulle betaal vir diens en geriewe. Blykbaar nuwe bestuur wat seker nie weet hoe om krisis te hanteer. Volgens werkers is krag gereeld probleem. Toergroepe het gas gereedskap ontvang maar ons is niks aangebied nie.

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No power.

There had already been no power for 2 days when we arrived. Could we have let you know with alternatives. Perishable goods began to thaw. Offices did not open until 8 o'clock on the day of departure and could not get hot water for coffee. No hot water or arrangements for shower. Everyone blames Eskom but I paid them for service and facilities. Apparently new management that probably doesn't know how to handle crisis. According to workers, power is often a problem. Tour groups received gas tools but we were not offered anything.

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Herman V - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman V
With partner

Veilige en rustige verblyf.

Wou nog altyd die "Hole in the Wall" gaan kyk en Hole in the Wall Resort was baie bekostigbaar om te bly en loopafstand na die "Hole in the Wall". Sal die plek aanbeveel.

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Safe and tranquil stay.

Always wanted to visit the Hole in the Wall and Hole in the Wall Resort is very affordable and within walking distance of the Hole in the Wall. Will recommend the place.

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Shaun C - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaun C
With friends

Amazing.

Baie lekker plek om te bly.

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Amazing.

Very nice place to stay at.

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Yachel C - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yachel C
With partner

A wonderful experience in a majestic setting.

A wonderful experience in a majestic setting. Best service I have ever experienced from resort staff, amazing food and the natural surroundings will speak to your soul.

Willie V - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willie V
With partner

Wat 'n paradys, ja die geboue is nie nuut nie maar die opgradering is sigbaar en die personeel was wonderlik.

'n Juweel in die wonderlike land en die enigste probleem is seker die toegangspaaie, maar dit lyk darem of daar planne is.

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What a paradise, yes the buildings are not new but the upgrade is visible and the staff were great.

A jewel in the wonderful country and the only problem is probably the access roads, but at least it looks like there are plans.

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Gary N - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gary N
With partner

Absolutely loved it!

Thoroughly loved our time at Hole in the Wall. Exquisite scenery straight from God's creative hand! And all right on our doorstep. Friendly service, yummy food, and the perfect location for our getaway. Highly recommended and a place to visit again and again.

Anel E - Nov 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anel E
With partner

Wens ons kon langer bly!

Het baie lekker gebly. Hierdie deel van die Oos-Kaap is baie landelik en was dit baie gerieflik om in ‘n oord te bly wat al die geriewe het wat ons nodig gehad het.

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Wish we could've stayed longer!

Had a great stay. This part of the Eastern Cape is very rural and it was convenient to stay in a resort that had all the necessary facilities.

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Josien V - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Josien V
With partner

Ons het geniet van die rus en die mooi omgewing.

Baie dankie vir die upgrade van 2 na 3 kamers. Ons was baie verbaas oor die luxurious blyplek en het dit baie geniet. Ons hou ook van die papegaai.

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We enjoyed the rest and the beautiful surroundings.

Thank you very much for the upgrade from 2 to 3 rooms. We were very surprised by the luxurious accommodation and enjoyed it very much. We also like the parrot.

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Dorothea W - Apr 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dorothea W
With friends

Goeie oorslaap, selfsorg-oord.

Baie goeie ligging en lekker naby aan die "hole". Alles wat ons nodig gehad het en baie gerieflik.

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Good overnight stay, self-catering resort.

Very good location and nice close to the "hole". Everything we needed and very comfortable.

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Joha C - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Joha C
With partner

Goeie verblyf, maar o wee die paaie, (onder konstruksie).

Goeie verblyf, vriendelike personeel.

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Good accommodation, but oh dear, the roads (under construction).

Good accommodation, friendly staff.

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Jaco J - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Jaco J
With partner

Die verblyf was heerlik ,die personeel vriendelik.

Ons het in rondawel 42 gebly en was baie netjies en die personeel vriendelik. Daar was 'n braai waar jy net jou vleis moes bring en die hotel het al die ander bykosse gratis voorsien.

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The stay was wonderful, the staff friendly.

We stayed in rondawel 42 and it was very tidy and the staff friendly. There was a braai where you just had to bring your meat and the hotel provided all the other side dishes for free.

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Pieter D - Sep 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Pieter D
With friends

Binne stapafstand van die Hole in the Wall, veilig.

Sien sterre.

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Within walking distance of the Hole in the Wall, safe.

See stars.

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Yael H - Aug 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Yael H
Family with young children

The view was amazing!

We stayed one night with my husband and our 5 children. The place is beautiful, the view is amazing and the service is great! We did a little trip to the Hole in the Wall rocks, it was really good. We enjoyed our trip!

Theo O - May 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Theo O
With partner

Baie mooi plek met besondere besigtigingswaarde.

Baie mooi slaaplek (No 42) met mooi uitsig oor die see. Die deur se sluit haakplaat in die deurraam is los en veweer. Die yskas is swak geplaas en dit is ongerieflik om goed in en uit te haal Andersins was die 'n baie lekker plek om in te bly.

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Very nice place with special viewing value.

Very nice bed (No 42) with a nice view of the sea. The door's locking hook plate in the door frame is loose and worn. The fridge is poorly placed and it is inconvenient to take things in and out. Otherwise it was a very nice place to stay.

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Riaan J - Oct 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Riaan J
With partner

Baie mooi en heerlike plek om te bly.

Hole in the Wall is 'n baie lekker plek om te bly. Die pad soontoe is ietwat van 'n nagmerrie, maar bly 'n avontuur.

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Very nice and lovely place to stay.

Hole in the Wall is a very nice place to stay. The road there is somewhat of a nightmare, but remains an adventure.

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Aart D - Feb 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Aart D
With partner

Geweldig.

Zeker een locatie om te bezichtigen, mooie strand en heel veel natuur, een ervaring om er naar toe te rijden, gaan zelf maar kijken.

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Terrific.

Definitely a location to visit, beautiful beach and a lot of nature, an experience to drive to, go and see for yourself.

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Chris D - Feb 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Chris D
With partner

Seker een van die mooiste plekke teen ons kus.

Beste waarde vir geld in die hele Transkeikus. Baie vriendelike personeel en die geriewe is puik. Baie veilig en privaat ek gaan beslis weer soontoe. Absoluut vir mense wat mal is oor die natuur.

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Probably one of the most beautiful places on our coast.

Best value for money in the entire Transkei Coast. Very friendly staff and the facilities are great. Very safe and private I will definitely go there again. Absolutely for people who love nature.

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Johan V - Oct 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Johan V
With partner

Pragtige omgewing, baie rustig en ontspannend.

Baie lekker gebly. Personeel baie vriendelik en behulpsaam. Skoon en netjies. Al die honde in die oord pla bietjie. Die restaurant het teleurgestel. Die kroeg is slegs met riete afgeskort en tydens ons ete op 'n Saterdagaand was die TV in die bar area kliphard gestel vir een of ander sportsoort terwyl die mense verskriklik lawaai het, dus was ons ete in die restaurant glad nie rustig nie. Daar het sagte musiek gespeel maar dit was oordonder deur die TV se geraas. Die waitress was absoluut oningelig. Sy kon nie een vraag antwoord nie en het deurentyd gelyk asof sy ons nie verstaan nie. En sy het ons bestelling verkeerd gehad nadat ons dit 'n paar keer herhaal het. Die wyn wat ons op die wynlys wou bestel, was nie in voorraad nie. Ons het meer as 'n uur gewag vir ons hoofgereg, en toe dit uiteindelik by ons aankom, was die een gereg koud. Daarna het ons omtrent 'n uur gewag vir ons nagereg. Mense wat na ons ingekom het het voor ons hulle kos gekry. Ongelukkig was die restaurant 'n groot teleurstelling.

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Beautiful surroundings, very peaceful and relaxing.

Very nice stay. Staff very friendly and helpful. Clean and tidy. All the dogs in the resort are a bit of a nuisance. The restaurant disappointed. The bar is only partitioned off with reeds and during our meal on a Saturday night the TV in the bar area was set to rock hard for some sport while the people were making an awful lot of noise, so our meal in the restaurant was not peaceful at all. There was soft music playing but it was drowned out by the TV's noise. The waitress was absolutely uninformed. She couldn't answer a single question and constantly seemed like she didn't understand us. And she got our order wrong after we repeated it a few times. The wine we wanted to order from the wine list was not in stock. We waited over an hour for our main dish, and when it finally arrived, one dish was cold. After that we waited about an hour for our dessert. People who came in to us got their food before we did. Unfortunately, the restaurant was a huge disappointment.

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Gideon V - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Gideon V
With partner

Lekker gebly.

Die oord is ideaal geleë, maklike stapafstand na die bekende landmerk. Lekker gerieflike verblyf met alles wat jy nodig het. Die pad daarheen is maar rof, maar ons het dit verwag. Die oordbestuurder sê hulle gaan binnekort hul eie gidse aanstel.

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Nice stay.

The resort is ideally located, easy walking distance to the famous landmark. Nice and comfortable accommodation with everything you need. The road there is rough, but we expected it. The resort manager says they will soon hire their own guides.

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Josslyn G - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
5/5
Value for money
5/5
Josslyn G
With partner

Lovely place to stay, but the drive there is a bit hair-raising due to bad roads.

Great value for money stay.

Anita L - May 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Anita L
With partner

Ek het meer verwag.

Die pad af na Hole in the Wall Resort is baie sleg. Die diens en kos en verblyf was nie sleg nie, maar ek het meer verwag. Daar is omtrent geen uitsig op die see vanaf die huisie waarin ons gebly het nie. Iets wat gepla het is die locals wat by die hek wag vir jou om uit te stap strand toe of na die Hole in the Wall Resort, wat dan jou gids wil wees en nie nee wil vat vir 'n antwoord nie. Ek sou nie vrou alleen daar kon gaan stap nie en dit was vir my 'n groot negatiewe punt.

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I expected more.

The road to Hole in the Wall Resort is very bad. The service and food and accommodation wren't bad, but I expected more. There is basically no view of the sea from the house in which we stayed. Something that bothered is the locals waiting at the gate for you to go to the or to the Hole in the Wall Resort, that want to be your guide and not take no for an answer. I would not be able to walk there women alone, and it was a big negative point for me.

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Theo P - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theo P
With partner

Wonderlike ligging en natuurskoon met die vriendelikste personeel.

Met aankoms het die personeel ons gehelp om in verbinding met ons familie by die huis te kom, die selfoonnetwerk was buite werking a.g.v slegte weer die vorige dag. Hulle het ons met vriendelikheid gehelp, en die restaurant personeel was net so fluks, vriendelik en welkomend. Al konstruktiewe raad wat ons kan gee, is om dalk die binnekant van die huisies bietjie op te knap. Wonderlike tydjie by Hole in the Wall Resort!

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Wonderful location and scenery with the friendliest staff.

On arrival the staff helped us to get in touch with our family at home, the mobile phone network was out of order due to bad weather the day before. They helped us with kindness, and the restaurant staff were just as quick, friendly and welcoming. All constructive advice we can give is to perhaps renovate the inside of the houses a bit. Wonderful time at Hole in the Wall Resort!

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George & Renske R - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
George & Renske R
With partner

Eerste keer daar, dit was regtig 'n belewenis, as jy lief is vir die natuur, kan jy nie genoeg kry nie.

Ek en my vrou het 5 nagte daar geslaap. Ons het 3 keer na die Hole in the Wall gestap, ons kon nie genoeg daarvan kry nie, dit is net te asemrowend. Die woonstel was ruim verby en regtig baie gerieflik. Toe my vrou die eerste dag by die deur instap, toe sê sy hier ry sy nie 'n tree verder nie, ons het gestap waar ons wou wees. Die oggend toe ons daarvandaan vertrek, was die eerste wat die bakkie weer beweeg het. Dit is ver om tot daar te ry vanaf Malmesbury, maar nog steeds die moeite werd.

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First time there, it really was an experience, if you love nature, you can not get enough.

My wife and I slept 5 there nights. We walked 3 times to the Hole in the Wall, we could not get enough of it, it's just too breathtaking. The apartment was spacious and really comfortable. When my wife walked in at the door the first day, she said she didn't drive any further, we walked where we wanted to go. The morning when we left was the first time the bakkie moved again. It is quite far to drive there from Malmesbury, but still worth it.

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Sanet M - Mar 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanet M
With partner

Netjiese, skoon chalets wat daagliks gediens word. Baie lekker strand en pragtige natuurskoon.

Ons het dit baie geniet. Die chalets is netjies, skoon en word daagliks gediens. Ongelukkig het daar groep mense daar oornag wat hulle min gesteur het aan reëls. Hulle het musiek gespeel tot laat in die nag en het hulle nie gesteur aan bestuur nie. Ek glo dit was 'n uitsondering. Ek kan aanbeveel dat iets gedoen word om die rondloper honde van die perseel te hou.

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Neat and clean chalets that are serviced daily. Great beach and beautiful scenery

We really enjoyed it. The chalets are neat, clean and serviced daily. Unfortunately there were groups there that didn't oblige to the rules: they played music till late, etc. Someone must be on the lookout for these type of visitors.

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Frik S - Dec 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Frik S
With friends

'n Lekker ontspanne atmosfeer.

Gerieflike huisie. Baie oulike plek. Mooi omgewing met baie geriewe. Restaurant was teleurstellend. Nie al die items op die spyskaart gehad nie en porsies was baie klein.

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A nice relaxed atmosphere.

Comfortable cottage. Very cute place. Beautiful surroundings with many amenities. Restaurant was disappointing. Didn't have all the items on the menu and portions were very small.

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Duan V - Aug 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Duan V
With partner

Lieflike tyd van rus naby absolute ongerepte natuurskoon.

Die verblyf was wonderlik. Daar was wel 'n baie groot bymekaarkoms van scramblers wat vroegoggend begin rond ry het binne die resort wat verskriklik irriterend was. Die res van die tyd het ons 'n baie lekker tyd gehad.

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Lovely time of rest near absolute unspoiled natural beauty.

The stay was wonderful. There was a very large gathering of scramblers who started driving around the resort early in the morning which was terribly annoying. The rest of the time we had a very nice time.

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Tanya G - Apr 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Tanya G
Family with teenagers

Donkies, honde, skape en 'n "hole in the wall"!

Hierdie is nie 'n vakansie vir beginners nie. Die pad is lank en beter as wat ek verwag het, maar na twee dae se reën was dit 'n ander storie. Is dit die moeite werd? Absoluut. Ons woon in 'n pragtige land en dit is 'n voorreg om die prag van hierdie deel van die land te sien. Die akkommodasie was goed genoeg. Ons het so bietjie rondgekyk na ander plekke en reken hierdie "resort" is die beste, tensy jy 'n private kothuis huur. Die eenheid word elke dag skoongemaak en die linne is skoon, maar nie nuut nie. Van die foto's op die webwerf mag dalk misleidend wees, want dit lyk of die eenhede 'n "revamp" gehad het, maar ek dink nie hulle het by almal uitgekom nie.

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Donkeys, dogs, sheep and a "hole in the wall"!

This is not a holiday for beginners. The road is long and better than I expected, but after two days of rain it was a different story. Is it worth it? Absolutely. We live in a beautiful country and it is a privilege to see the splendor of this part of the country. The accommodation was good enough. We looked around at other places and think this "resort" is the best, unless you rent a private cottage. The unit is cleaned every day and the linen is clean but not new. Some of the photos on the website may be misleading as it looks like the units have had a "revamp", but I don't think they made it to all of them.

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Carel S - May 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Carel S
With partner

Waarde vir geld.

Aanwysings na die oord kort aandag, maar oord baie goed.

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Value for money.

Directions to the resort needs to be looked at, but the resort is very good.

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Anonymous Guest - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Family with teenagers

Breathtaking!

Well appointed room serviced every day. Close to the beach and the restaurant. There are no shops or doctors nearby, so you will have to bring everything yourself. The lodge is very close to the local village, but it was quiet and peaceful, The clean nature and the beach are the highlight of the visit

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Tanja J - Sep 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
5/5
Tanja J
With partner

Rustig en asemrowend.

Stunning plek om te bly.

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Peaceful and breathtaking.

Stunning place to stay.

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Silvia B - Jul 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
2/5
Silvia B
Family with teenagers

Heerlik gekuier in 'n baie mooi plek.

Hole in the Wall is van die beter verblyf in die omgewing en is baie mooier geleë as in Koffiebaai. Dis lekker naby aan die ware "hole in the wall" Dit is duur vir wat mens kry. Ons het heerlik geeët in die Restaurant en die plek word baie mooi skoon gehou. Bring asb. hondekos vir die honger plaaslike honde wat jou daagliks besoek. Die natuur is pragtig. Die plaaslike mense is baie vriendelik maar laat hulle duidelik weet as jy nie van hulle dienste wil gebruik maak nie anders bly hulle jou lasting val.

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Had a great time in a very nice place.

Hole in the Wall is one of the better accommodations in the area and is much nicer than in Coffee Bay. It's nice and close to the real "hole in the wall" It's expensive for what you get. We had a great meal in the Restaurant and the place is kept very clean. Please bring dog food for the hungry local dogs that visit you daily. The nature is beautiful. The local people are very friendly but let them know clearly if you do not want to use their services, otherwise they will continue to burden you.

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Abieda H - Oct 2017
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Abieda H
On business

It was okay.

For overnight is was okay but not for a longer stay.

Anonymous Guest - May 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

Our stay was very pleasant.

There was nothing to complain about, everything was neat and clean. Staff friendly and helpful.

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Minette F - Jan 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Minette F
With partner

Lekker, rustige atmosfeer.

Ons het tyd baie geniet. Definitief weer besoek. Ongelukkig sal ons nie die restaurant weer ondersteun nie. En eerder alle etes self cater. Die locals is lastig, maar het nie te veel gepla. Meer die honde wat van woongebied êrens inkom en jou pla tydens etes. Die Hole in the Wall is iets om te sien. Ons sal dit as 'n moet-sien aanbeveel.

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Nice, tranquil atmosphere.

We had a very good time. Will definitely visit again. Unfortunately we will not support the restaurant again. And rather make everything ourselves. The locals are a petulant but they didn't bother too much. More the dogs that come in from a suburb and bother you while you are eating. The Hole in the Wall is something to see. We will recommend it as a must see.

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Anonymous Guest - Sep 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
3/5
Anonymous Guest
With partner

Nice, but beggars along the wire are a pain.

The accommodation was nice, but needs a drastic renovation. Perfect area but the beggars and locals on beach made it feel very unsafe. Pity.

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Maryke H - Aug 2017
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Maryke H
With partner

Glad nie aan te bevele nie! Het onveilig gevoel.

Die pad is baie swak en glad nie aan te bevele vir 'n gewone sedanmotor nie. Die hele oord is omhein, maar om by die strand of die Hole-in-Wall te besigtig moet jy uit die oord loop waar jy oorval word deur jong nie-werkende plaaslikes. Daar is nie begeleide ekskursies deur die oord nie. 'n Groot teleurstelling! Rondloperhonde kom val jou ook lastig by jou akkommodasie in die oord. 'n Groot jammerte oor die rommel by die pragtige Hole-in-wall asook die werkloses wat daar rondstaan. Apparate vir kinders ook vervalle.

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Not recommended at all! Felt unsafe.

The road is very poor and not at all to be recommended for an ordinary sedan car. The whole resort is fenced, but to view at the beach or the Hole-in-Wall you have to walk out of the resort where you are mobbed by young non-working locals. There are no guided tours of the resort. A big disappointment! Stray dogs also bother you at your accommodation in the resort. A great pity about the rubbish at the beautiful Hole-in-wall as well as the unemployed people standing around there. Devices for children also obsolete.

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Bronwyn A - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Bronwyn A
With partner

Staying at the Hole in Wall was rejuvenating and I can't wait to go back!

Make sure you take a bag of sweets with for the local kids on the last bit of road before the resort. The accommodation was lovely and clean. Felt like home away from home. All the staff there are very friendly and very helpful. Would like to especially thank Liso, he was our bartender most of the time and kept the drinks coming. The night we had the seafood braai was magical, worth every cent! The restaurant makes amazing burgers! I especially enjoyed the Hole in the Wall breakfast, breakfast for champions! Taking the walk to the Hole in wall was very special to us, had been waiting 3 months to finally go and see it and it was everything we were hoping it would be. I cannot wait to go back and relive the magic that my husband and I experienced. Thank you.

Rozanne S - Aug 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Rozanne S
Family with teenagers

Was heerlik. Baie mooi en goed geleë.

Netjies en skoon. Die beddens was net 'n bietjie te sag. Miskien moet hulle oorweeg om stewiger matrasse in te sit. Dit is regtig 'n pragtige oord met genoeg geriewe. Die spa was heerlik! Personeel vriendelik en hulle diens was baie goed. Natuurlik het die "Hole in the Wall" nie teleurgestel nie. Absoluut die moeite werd. Die mooiste natuur! Die stap van die oord af is ook baie mooi en glad nie moeilik nie! Baie dankie!

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It was lovely. Very pretty and a great location.

Neat and clean. The beds were just a bit too soft. Maybe they can look at adding firmer mattresses. It is really a beautiful resort with more than enough facilities. The spa was wonderful! The staff are friendly and the service is great. And of course, the "Hole in the Wall" did not disappoint. Absolute worth the effort. Beautiful scenery! The walk from the resort is also very pretty and not too difficult! Thank you very much!

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Clive E - Nov 2016
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Clive E
With partner

Lovely walk to Hole in the Wall.

See stars.

Kobie P - Jul 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Kobie P
Family with teenagers

Pragtige natuurskoon en goeie fasiliteite.

Ons gaan al vir baie jare Hole in the Wall toe, maar dit was eerste keer na baie jare wat ons weer in die hotel tuisgaan. Diens was goed, meubels en linne nuut en skoon. eenhede word daagliks gediens en nuwe handdoeke elke tweede dag. Eenhede baie goed toegerus en gemaklik.

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Stunning nature and good facilities.

We've been visiting Hole in the Wall many years, but this was the first time in ages that we stayed in the hotel again. Service was good, furniture, linen was new and clean. Units are serviced daily and you get new towels every second day. Units are very wll equipped and comfortable.

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Andries M - Jan 2016
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Andries M
With partner

Awesome!

Fabulous experience.

Thabo R - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Thabo R
With friends

I enjoyed my stay. We ordered pizza at the restaurant and it was delicious.

Hole in the Wall is the most beautiful place in South Africa. I think most people don't know about or at least visited the place. I enjoyed my stay at the resort and it is right next to the beach. It is breathtaking what nature has offered us as a gift to enjoy and best part of it all is it's free. I think South African tourism doesn't do justice to this place.

Hennie J - Feb 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Hennie J
With partner

Stil en afgeleë in 'n rustige omgewing.

Goed vir ontspanning en rus met uitgesoekte aktiwiteite. Ontvangs is maklik en vriendelik. Verblyf is eenvoudig dog gemaklik en baie ruim en gerieflik met al die nodige toerusting. Die aktiwiteite is uitgesoek en vir die inwoners. Die omgewing is uitdagend, maar vertroostend en beeldskoon. Die oord is netjies onderhou en goed beheer behalwe vir die plaaslike inwoners wat soms lastig kan wees.

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Quiet and secluded in a peaceful setting.

Good for relaxation and rest with select activities. Reception is easy and friendly. Accommodation is simple yet comfortable and very spacious and comfortable with all the necessary equipment. The activities are selected and for the residents. The environment is challenging, but comforting and picturesque. The resort is neatly maintained and well managed except for the locals who can be troublesome at times.

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Belinda B - Mar 2016
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
2/5
Belinda B
Family with teenagers

Personeel baie vriendelik, maar oord self is nie op standaard en baie verwaarloos. Ligging en omgewing is wonderlik.

Die ligging is wonderlik, maar die oord self is nie op standaard. Stukkende beddens, kaste ens. Vuil bankbekleedsels. Skoon water vir stort, skottelgoed was ensovoorts uit die krane is tans nie beskikbaar. Alle kraanwater is rivierwater. Skoon drinkwater word wel gratis verskaf. Naaste supermark op Mtatha. Omgewing asemrowend.

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Staff very friendly, but resort itself is not up to standard and very neglected. Location and surroundings are great.

The location is great, but the resort itself is not up to standard. Broken beds, wardrobes etc. Dirty sofa covers. Clean water for showering, washing dishes etc. from the taps is currently not available. All tap water is river water. Clean drinking water is provided free of charge. Nearest supermarket on Mtatha. Environment breathtaking.

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Glynis D - Oct 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Glynis D
With partner

Stunning!

Stunning and beautiful. Staff very friendly and helpful.

H.rodeburg R - Oct 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
4/5
H.rodeburg R
With partner

Baie mooi omgewing!

Die pad na Koffiebaai is volgens die aanwysings op hulle besprekingspapier alleenlik bereikbaar met 'n SUV of bakkie, maar dit word nêrens vermeld nie. Op die strand word jy gepla deur mense wat jou naar die Hole in the Wall wil bring of van alles wil verkoop. Als je van Gauteng kom, maak dit jou bang. Restourant was baie goed. Maar ons sal nie weer gaan. LekkeSlaap se diens was baie goed. Dankie.

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Very nice environment!

According to the directions on their booking paper, the road to Koffiebaai is only accessible by SUV or bakkie, but this is not stated anywhere. On the beach you are bothered by people who want to take you to the Hole in the Wall or sell you everything. If you come from Gauteng, it scares you. Restaurant was very good. But we will not go again. LekkeSlaap's service was very good. Thank you.

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  • Capacity: 109 people
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: Umthombe District, Coffee Bay, 3610, Eastern Cape
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