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Hotel Sky Cape Town

Review Summary

4.4 out of 5from 33 reviews for Hotel Sky Cape Town
Cleanliness
4.5/5
Service
4.1/5
Location
4.7/5
Safety
4.7/5
Value for money
4.2/5
Adriaan C - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adriaan C
Individual traveller

Uitstekend.

Hotel is baie goed geleë en geriewe is uitstekend. Ontbyt was ook van hoogstaande gehalte.

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Outstanding.

Hotel is very well located and facilities are excellent. Breakfast was also of high quality.

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Jacobus D - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacobus D
On business

Goeie verblyf en die kos was goed.

Dankie vir 'n lekker verblyf.

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Good stay and the food was good.

Thank you for a nice stay.

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Simon M - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Simon M
Individual traveller

Modern, veilige, gemaklik.

N bly by Hotel Sky is altyd 'n belewenis, het voorheen daar gebly en sal weer.

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Modern, safe, comfortable.

Staying at Hotel Sky is always an experience, have stayed there before and will again.

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Ramatsobane M - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ramatsobane M
With friends

Loved it.

Very beautiful, loved their breakfast with views.

Komien V - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Komien V
With friends

Dit was 'n heerlike bederf!

Ons het heerlik gebly met die mooiste uitsig op Tafelberg en die Waterfront.

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It was a lovely treat!

We had a wonderful stay with the most beautiful view of Table Mountain and the Waterfront.

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Shaney F - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaney F
With partner

Fantasties. Ek gaan beslis weer kom.

Ek het 'n ongelooflike tyd by die verblyf gehad. Die kwaliteit van dienste wat verskaf was, was briljant en die personeel het hulle baie goed van hulle taak gekwyt.

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Fantastic. I will definitely come again.

I had an amazing time at the accommodation. The quality of services provided was brilliant and the staff did a very good job.

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Serubabel M - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Serubabel M
With partner

Right location and comfort.

Relaxing, home away from home.

Elmon M - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmon M
Individual traveller

Good.

The hotel is very neat, staff very friendly, next to V&A Waterfront, breakfast was great.

Andre B - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre B
With partner

Uitstekend.

Dit was ongelooflik lekker, baie mooi uitsig oor die see.

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Outstanding.

It was incredibly nice, very nice view of the sea.

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Ruben V - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruben V
With partner

Netheid, luuks, vriendelike personel.

Ons het baie lekker gebly. Die hotel is baie mooi en skoon. Die personeel was ook baie vriendelik en help graag met enigiets. Baie lekker gebly.

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Cleanliness, luxury, friendly staff.

We had a very nice stay. The hotel is very nice and clean. The staff was also very friendly and happy to help with anything. Very nice stay.

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Bokkie S - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Bokkie S
With partner

Pragtige uitsig, lekker ontbyt, alles goed.

Lekker gebly. Alles in een en mooiste dekor. Knus en privaat.

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Beautiful view, nice breakfast, everything good.

Nice stay. All in one and the most beautiful decor. Cozy and private.

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Rochelle B - Jan 2024
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
5/5
Rochelle B
With partner

Amazing over New Year's. Lots of entertainment.

The buffet breakfast serves all the guests. It's too full. They should have more restaurants to accommodate all the guests. You wait a long time for elevators. The hotel app did not work. It couldn't be downloaded on Google Play because it's an older version. It's not updated.

Taryn B - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Taryn B
With partner

Very good!

It was good, but I wish the cocktails special was served at the lounge. But it was lovely.

Anton G - Sep 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anton G
With partner

Baie mooi uitsig en dis maar eintlik dit.

Baie goeie ligging, oorant CTICC, en maklik om by die waterfront of Cape Town Stadium te kom. Baie mooi restaurant met pragtige uitsig oor die Kaap, iets besonders! Maar hier kom die deel wat my so bietjie gepla het. Neem kennis, omrede ek baie vir werk in hotelle regoor die wêreld bly, is ek maar krities. Ek het deur julle bespreek en vol betaal. Die dag voor my bespreking het ek 'n e-pos gekry vanaf die hotel om te sê ek kan online in check en tyd spaar by die hotel se ontvangs. Dit het na goeie plan geklink en ek het die online vorm ingevul. Maar dan neem dit jou na 'n bladsy waar jy 'n bedrag van R450 moes betaal vir een of ander rede. Gelukkig het ek dit toe nie betaal nie. Ek het die hotel geskakel en hulle het bevestig daar is geen bedrag uitstaande op my rekening nie, en dis nie nodig vir my om die online check in te doen nie. Maar 'n ander persoon kan dalk die fout maak en die betaling maak. Dus is die stelsel bietjie deurmekaar. Hulle het die telefone in die kamers verwyder en vervang met 'n app wat jy moet aflaai. In die kamer is informasie wat sê jy moet die QR code scan wat hulle vir jou gee en dan die app aflaai om ten einde met ontvangs te kan kommunikeer of room service te kry, asook paar ander goedjies wat hulle genoem het. Die realiteit is egter dat die app nie lekker maklik werk nie. Na 40 min se sukkel, is ek op die ou einde af na ontvangs om te vra om hulp, maar is daar ingelig dat daar elke geval nie room service beskikbaar is nie, ek moet maar self na die restaurant gaan en iets bestel en met dit dan kamer toe gaan. Dis alles goed en wel as dit jou model is, maar moet dan nie in die kamer dit adverteer nie, ek kon 40 min gespaar het. Ek is steeds ook nie seker of die app nou eintlik werk, al dan nie. Die hotel was baie vol as gevolg van die Springbok-rugbywedstryd daai naweek in die stad. Met ontbyt, meld jy aan by die eetsaal, maar daarna neem hulle jou nie na 'n spesifieke tafel nie, hulle merk jou naam af en dan gaan find jy self 'n sitplek. Die probleem is dat hulle meer mense inlaat op 'n slag as wat daar tafels oop is, met die gevolg dat mense mekaar se tafels neem wanneer hulle opstaan op kos te skep. Dit het bietjie chaos en ongelukkigheid veroorsaak by mense soos mens kan verstaan. Ek sal verseker weer die restaurant besoek weens sy mooi uitsig. Ons kamer was fit for purpose met 'n baie mooi uitsig op Tafelberg. Indien ek weer daar sou bly weens die hotel se ligging, sal ek dalk nie weer ontbyt daar eet nie. Omrede daar nie 'n yskas in die kamer is nie, asook nie room service nie, maak dit die hotel nie ideaal vir 'n romatiese aand saam jou man/vrou nie.

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Very nice view and that's really it.

Very good location, opposite CTICC, and easy to get to the waterfront or Cape Town Stadium. Very nice restaurant with a beautiful view of the Cape, something special! But here comes the part that bothered me a bit. Mind you, because I stay a lot for work in hotels around the world, I'm being critical. I booked through you and paid in full. The day before my reservation I received an email from the hotel to say I could check in online and save time at the hotel's reception. It sounded like a good plan and I filled out the online form. But then it takes you to a page where you had to pay an amount of R450 for some reason. Luckily I didn't pay it then. I called the hotel and they confirmed that there is no outstanding amount on my account, and it is not necessary for me to do the online check in. But another person might make the mistake and make the payment. So the system is a bit messed up. They have removed the phones in the rooms and replaced them with an app that you have to download. In the room there is information that says you have to scan the QR code they give you and then download the app in order to be able to communicate with reception or get room service, as well as some other things they mentioned. However, the reality is that the app does not work very easily. After 40 minutes of struggle, I finally went down to reception to ask for help, but was informed that there is no room service available in any case, I just have to go to the restaurant myself and order something and with that then go to the room. That's all well and good if it's your model, but then don't advertise it in the room, I could have saved 40 min. I'm still not sure if the app actually works or not. The hotel was very full because of the Springbok rugby match in the city that weekend. At breakfast, you sign in at the dining hall, but afterwards they don't take you to a specific table, they mark your name and then you go find a seat yourself. The problem is that they let more people in at a time than there are tables open, with the result that people take each other's tables when they get up to scoop food. This caused some chaos and unhappiness among people as one can understand. I will definitely visit the restaurant again because of its nice view. Our room was fit for purpose with a very nice view of Table Mountain. If I were to stay there again due to the hotel's location, I might not eat breakfast there again. Because there is no fridge in the room, as well as no room service, this does not make the hotel ideal for a romantic evening with your husband/wife.

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Susan V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan V
Family with teenagers

Absoluut die moeite werd.

Baie sentrale ligging naby die Waterfront.

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Absolutely worth it.

Very central location near the Waterfront.

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Annelie K - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie K
With partner

Sentraal geleë, vriendelike diens, skoon en netjiese kamer.

Bespreking was nie op hul besprekingslys, personeel is egter baie vriendelik en effektief om dadelik gaste welkom te laat voel. Hotel Sky is baie sentraal geleë en sal dit aanbeveel vir naweekreisigers.

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Centrally located, friendly service, clean and tidy room.

Reservation was not on their reservation list, however, staff are very friendly and effective in immediately making guests feel welcome. Hotel Sky is very centrally located and would recommend it for weekend travellers.

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Sharne T - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharne T
With friends

Amazing, clean and professional.

One of the best hotel stays I have had. Would definitely make the trek again to stay in Hotel Sky CT. Amazing service, no delays with check-in or checkout. Amenities were well described.

Daneel B - Jan 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Daneel B
With friends

Perfek.

Dit was waarde vir my geld en die plek self is baie mooi. Het gegaan vir my sussie se verjaarsdag en dit was fantasties.

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Perfect.

It was value for my money and the place itself is very nice. Went for my sister's birthday and it was fantastic.

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Carder T - May 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carder T
With partner

Most enjoyable.

I was very relaxed. Enjoyed the breathtaking views.

Na-eema D - Mar 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Na-eema D
With partner

It was definitely something different, just didn't expect the room to be so small but we enjoyed ourselves a lot and the food was out of this world.

Everything was nice.

Marius S - Feb 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Marius S
With partner

Ballet and a stay-over.

Stayed one night at Hotel Sky. The room for one night was perfect. Had everything we needed. As this type of room is designed for stay-overs, the size was compact. No clothes storage or hanging space. But, again, that is the design of the room. On the same floor, they have an airport lounge facility. Self-check-in facilities are available. The hotel has a definite technological feel to it, and they do themselves justice in this regard.

Rudi J - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Rudi J
With partner

We really enjoyed the in-house entertainment. It complements our stay.

See stars.

Henk T - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
2/5
Henk T
Family with young children

Very small rooms.

This is not the perfect place to stay if you're travelling with small children. The rooms are tiny. We stayed in a Standard room, but payed more to stay in a Ocean room, but really not bigger than a Standard room and not worth paying more.

Marnelle P - Aug 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Marnelle P
With friends

Goed. Kamers is baie klein. Maar goeie diens.

Ontbyt was goeie gehalte. Koffiemasjiene op vloer is gerieflik.

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Well. Rooms are very small. But good service.

Breakfast was good quality. Coffee machines on the floor are convenient.

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Lize K - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lize K
With partner

Ons het baie lekker gebly.

Die stort het water op die vloer gemors, en as jy stort gaan die warm water weg en kom weer terug. Andersins het ons baie lekker gebly en sal vir seker weer daar gaan bly.

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We had a very nice stay.

The shower spilled water on the floor, and when you shower the hot water goes away and comes back again. Otherwise, we had a very nice stay and will definitely stay there again.

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Lindi M - Dec 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
4/5
Lindi M
Family with teenagers

Okay.

Great location. Staff need customer service training.

Taro L - Apr 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Taro L
With partner

Not my 1st time, but definitely my last time.

When we got to the Hotel, we got assigned to our room. When we entered, it looked like the previous guest was still there as there were still some of his belongings. A half-full bottle of water, papers, a razor and scrunchie still in the shower. I phoned reception and then someone came to check what is going on. They then gave us another room, which was nice and we were happy. We went up to the bar/restaurant and ordered a bar platter. The droëwors was so hard, my husband broke off a piece of his tooth. I am sad that we didn't get the same great experience as we did the first time we stayed at Sky.

Nico S - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Nico S
Individual traveller

Baie goed gewees.

Kan net verbeter met hulle rekeningstelsel ek was gevra oor die betaling van die bespreekte kamer volgens hulle was die rek nie betaal nie.

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Been very good.

Can only improve with their billing system I was asked about the payment of the booked room according to them the rack was not paid.

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Kashiefa P - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kashiefa P
With partner

Relaxing, beautiful views and great service.

Wish it could've come with breakfast included, but in general, the stay was amazing. Service is on point. Clean. No hassles at all.

Felleng R - Oct 2022
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Felleng R
With friends

Very very good.

We arrived before check in time and attended by a very friendly person who warmly assisted us and kept our luggages. In principal the staff was very friendly and provided any assistance we asked for. We will surely use it again.

Carla K - Jan 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Carla K
With partner

Die ervaring was lekker vir een aand.

Die lifts was 'n kopseer! Asook die parkering is te ver om te loop met bagasie. Die buffet-ontbyt was heerlik.

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The experience was nice for one night.

The lifts were a headache! Also the parking is too far to walk with luggage. The buffet breakfast was delicious.

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Hotel Sky Cape Town 's response

Thank you for taking the time to share your review following your visit at Hotel Sky Cape Town. Constructive points always assist us in offering the finest standards of service to our guests. We have noted your comments and working on the lift challenge to assist us in improving our service delivery. We look forward to welcoming you back again soon.

Hotel Sky Cape Town
Ilana V - Aug 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
3/5
Ilana V
With friends

Baie swak.

Nie gou weer, as jy enige iets agterlaat. Maak hulle of dit nooit bestaan het nie. Net 2 ure na ek uitgecheck het, het ek agtergekom ek't goed agtergelaat. Na 'n heen en weer het hulle steeds geen antwoorde vir my nie, en verskillende stories vir my vertel.

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Very weak.

Not soon again, if you leave anything behind. Pretend they never existed. Just 2 hours after I checked out, I realized I left something behind. After a back and forth they still had no answers for me, telling me different stories.

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Liezle B - Jun 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Liezle B
On business

Low quality food at a very high price.

Not impressed with this hotel at all and will not stay there again. Even though we had paid in full they had insisted that we pay an additional R144 or else we could not get our room key. When we questioned this afterward they admitted it was a mistake but then we had to fill in forms and supply IDs just to get the refund on the mistake they made. Luckily we did book through the website and they absolutely rocked their service and sorted the issue out for us.

From
From R1 995
per night, for 2 ppl
From
R1 995
per night, for 2 ppl
Make a Booking
  • Capacity: 514 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 9 Lower Long Street, Foreshore, Cape Town, 8000, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa43a576a871ee8e9fcb2656ebe03bc96910012416cc8fdfc4477f13c13bed8501bedea261b5038b33b995b3017834c36ec0f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 995 per night, for 2 ppl 33 5 1 5 9 Lower Long Street Foreshore 8000 Western Cape 021 201 8900 14:00-19:00 10:00 -33.9164 18.4261
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