Idwala Tides
Review Summary
Philip A - Oct 2024
Overall rating
Magical.
Read moreNatasha Stacy C - Jul 2024
Overall rating
Sweet brilliant customer service.
Renier S - Aug 2023
Overall rating
Only problem is that nowhere it says that you are on the 4th floor.
Bony M - Mar 2024
Overall rating
My stay was terrible, shame, until the last day. Ended up begging for my money, tjo.
Read moreThabile M - Jan 2024
Overall rating
It was nice and relaxing. Yet the ventilation system for the bathroom needs an upgrade.
Anonymous Guest - Aug 2024
Overall rating
Short maintenance.
It was a nice place to stay, but a lot of things were broken. The bedside lamps don't work, the shower head at the bath almost fell on my baby because he was loose. The washing machine leaks water, the curtains are broken and do not close properly. The place was nice but much better maintenance could be done on the place. The laundry wire rack is rusted and bent, you hang a few things and it folds into itself.
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Kgosietsile I - Aug 2023
Overall rating
Homely and warm.
Mercia M - Jun 2023
Overall rating
We loved our seaview apartments, shops and beach within walking distance.
Colin M - Jun 2023
Overall rating
Pragtig.
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Beautiful.
Will definitely return here again.
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Ofentse M - Sep 2023
Overall rating
Nice, clean, close to the beach and great customer service.
Francois J - Feb 2023
Overall rating
Pragtige uitsig, lekker blyplek en lekker stand.
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Beautiful view, nice place to stay and nice stand.
We were there 2 nights earlier and stayed there again for 2 nights. That's how awesome the Idwala Tides are. Will stay there again. Thanks Idwala Tides for ales.
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Francois J - Feb 2023
Overall rating
Pragtige uitsig, verblyf was awesome.
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Beautiful view, stay was awesome.
Beautiful place to stay, beach and sea view.
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Dirk Zillen V - Sep 2023
Overall rating
Fantastiese uitsig.
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Fantastic view.
Very clean and tidy, parking is safe, but just a bit uncomfortable with a large vehicle e.g. a double cabin.
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Yousuf M - Jul 2023
Overall rating
Very good overall.
Lerato T - Apr 2023
Overall rating
Fantastic location and excellent service from Lance as well security on-site.
Francois W - Oct 2023
Overall rating
Goeie see-uitsig.
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Good sea view.
Idwala Tides 312 has a beautiful sea view from the master bedroom as well as the main part of the apartment. Very safe accommodation, there is 24 hour security guarding the premises and the accommodation is also perfect for children as the Tidal Pool is right below Idwala Tides 312 which provides a very safe swimming area for children. There is also a nice clean and comfortable swimming pool on the premises, along with braai facilities. The only negative for me was all the Blue Monkeys on site. Mind you, the monkeys will not be a disadvantage for everyone, because they are part of nature and cute in their own way. But for me they were troublesome, because you can't even keep a door or window open, then the monkeys want to rob and loot, while I just want to enjoy the fresh sea breeze in peace. Very nice stay, there were no problems with the stay.
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Sindiswa M - Oct 2023
Overall rating
We little bit enjoyed it.
Chantal M - Nov 2023
Overall rating
Overall good.
Read moreSylvia S - Aug 2023
Overall rating
Great accommodation, great location.
Idwala Tides 's response
Hello Sylvia,
Thank you so much for your kind review, we really appreciate it. We value having good relationships with our guests and it was a pleasure to have you.
The monkeys can be a nuisance, that is, unfortunately, something that we cannot control. We personally love to watch them, they are actually quite cute and can keep you entertained with their fun and games. We hope that you enjoy that part of having the monkeys around.
We look forward to having you stay with us again.
Subashni N - Mar 2023
Overall rating
Long weekend in Umdloti.
Read moreIdwala Tides 's response
Dear Subashni,
Thank you for such a nice review, we are so glad you enjoyed your stay with us.
However, we are so sorry for the unforeseen Eskom outage that occurred in the area during your stay, we know how frustrating this can be.
As a gesture of goodwill and as we promised, we have sent you your Voucher for 1 Free Night with your next stay.
We look forward to hosting you again in the future.
Kind Regards
Lance
Idwala Tides
Karin D - Mar 2023
Overall rating
Teleurgesteld.
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Disappointed.
When 80+ stairs have to be climbed to get your luggage to the unit, it becomes unpleasant. Nowhere was it indicated that the lift was out of order. Carrying 6 adults (not all healthy) up and down stairs is definitely not fun. We had to use every knife, fork, plate, pot etc. in the kitchen before it could be used. The kitchen is also very untidy, especially in the cupboards. The railing at the porch is very dangerous and needs urgent attention. It's loose and badly rusted.
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Adelle S - Feb 2023
Overall rating
Ongemaklik, misleidend, en sal nie aanbeveel nie.
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Inconvenient, misleading, and would not recommend.
Unfortunately this was not a weekend we would book again. There were not enough beds and the pictures were misleading. Can't understand how they expect adults to sleep on thin, hard single sofa beds when they are advertised as double beds. We had an unpleasant experience due to the door handle not working and windows not opening. Two of our people were stuck in the room. Personally I think the windows are a safety hazard especially because the aircon is still not working but since it is claimed that the aircon has been serviced. Beautiful view, but the house is not worth the money or the discomfort.
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Idwala Tides 's response
Dear Adelle,
Thank you for your review, although we are incredibly surprised at all your complaints and tone.
Never once did you express this tone with us during your stay. Yes, you did have some complaints, but we attended to everyone for you immediately, trying to keep you comfortable and happy.
Even on your arrival, when you realized you made a mistake, and booked an apartment with sleeper couches, we offered to move you to another apartment that does not have sleeper couches, but you said not to worry.
In this regard, I invite you to go and check the descriptions of all our apartments, you will see, they all clearly indicate the sleeping layout of each apartment, the website even puts the layout into a separate block for each room and stipulates, how many beds there are in that room and their sizes, or if there are any sleeping couches.
Even so, as a gesture of goodwill, we even arranged to buy some expensive special eggbox foam mattresses from Dischem for you, to make the sleeper couches more comfortable, after which you said it was all good. So, Your complaint really does not make any sense now.
But a kind suggestion to you, in future when booking anywhere, please read the layout details of the accommodation you book more carefully.
Regarding the Air-Con not working, they were just serviced as we said, and after your check-out we had them all tested and all 3 aircons were working. But even so, we also arranged for you to get some fans delivered to keep you happy.
Then yes you did have an issue with a door lock, but our maintenance guy Duran was there to fix it very quickly and when he wanted to replace the door lock for you, which would have taken a few minutes, you told him not to worry. But it has been replaced now the day you checked out, so no future guests will have an issue.
All I can say is we tried really hard the whole weekend to keep you comfortable and happy, responding to every call or message you sent to us, and making every effort to appease you.
It is extremely disappointing and hurtful to then have that person turn around and write an untruthful and misleading review.
Kim S - Dec 2023
Overall rating
Not value for money.
Read moreAnonymous Guest - Nov 2023
Overall rating
Disappointing.
Good day, It was not a very pleasant experience with our stay from Friday 24 November to 26 November. Friday 24 Nov 21h30 the power went out and until we left 26 Nov there was no power. The heat was incredible and if we had tried to open the door at all the monkeys would have been a big problem. The milk and cheese turned sour, the meat completely thawed and no one could sleep. There was absolutely nothing we could put in the fridge for the cold. The toilet and shower have no natural light and at the beginning we had to use our cell phones torch to use the bathrooms. By Saturday it was all pitch black no mobile phones were charged and for the entire duration of the stay there was no hot water so we showered in ice cold water the whole time. All our luggage had to be carried down from the 4th floor and it was very dark in the stairs, could not see at all in the evening.
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Wynand P - Jan 2023
Overall rating
Die plek was nie eers die 1/2 van die prys werd nie. Als val uitmekaar. Foto's van die plek wat op die website is is misleidend en fake. Al die goed wat nie werk of sleg lyk is weggesteek op die website.
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The place wasn't even worth 1/2 the price. Als falls apart. Photos of the place on the website are misleading and fake. All the stuff that doesn't work or looks bad is hidden on the website.
I took my own photos myself and am strongly considering taking further action because the place is a mess. We chose to stay with family after the 2nd night because as I say the place is not worth the money. Bathrooms are a joke because the shower is part of the bath with no divider so as soon as you have showered you have to dry the floor. Cupboards cannot be opened because the doors just fall off. Light switches don't work, so porch light doesn't work. We were booked for 6 days and with the towel being white we had to buy others instead. This is not the 1st time we have been caught like this and feel that a stop must be put to it. The gas grill couldn't even stand up by itself because it was falling apart.
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Nicoline B - Nov 2022
Overall rating
Fantastiese uitsig, alles wat jy nodig het in die blyplek. Naby aan eetplekke.
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Fantastic view, everything you need in the accommodation. Close to places to eat.
The owner of the place caters for days you don't want to go to the beach with board games. Was able to see the whales with the binoculars that are also there. The only thing that bothered us a bit was the repair work that was done after the floods. Otherwise, I would definitely recommend it.
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Gabriel S - Apr 2022
Overall rating
Die kuier was van korte duur .
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The visit was of short duration.
Our visit turned into a nightmare after we had to vacate the apartment around 01:30 a.m. rain and mudslide that claimed my car. But the people at Cozumel were very helpful and really did what they could. Special thanks to Clinton for his help.
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Lee-andre W - Apr 2022
Overall rating
The place was clean and extremely safe. Real value for money.
Freddie R - Mar 2022
Overall rating
Wow.
Sonja L - Sep 2022
Overall rating
Was heerlik, gerieflik, sal dit beslis aanbeveel!
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Was lovely, comfortable, would definitely recommend!
The location was ideal, just walking across the street to the beach. One problem, because the unit was on the 4th floor, we had to carry all our luggage up the stairs! It was because of the flood damage, and the elevators were out of order. Would suggest that one is informed about it just ahead of time.
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Colleen D - Feb 2022
Overall rating
Beautiful location, the best views of the beach and sea. Safe, secure and stunning apartment.
Chris W - Feb 2022
Overall rating
Goeie plek.
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Good place.
Attention can be given to leaking toilet and the mold in cupboards and also dishes were dirty. General repairs to building are needed.
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Anelda P - Apr 2022
Overall rating
Baie lekker.
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Very nice.
Idwala sands is very centrally located, close to eateries at the beach and close to shops. It is ideal for a holiday with a swimming pool and nice braai facilities.
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Chris P - Mar 2022
Overall rating
Baie gemaklik en fantastiese uitsig.
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Very comfortable and fantastic view.
Very tidy and safe, monkeys were a bit of a problem but could deal with it, a few small things that will hopefully be fixed for the next visit regarding the maintenance s. b. v windows that couldn't be opened but other than that it was a great experience and would go again anytime.
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Haretsamayengtravela K - Aug 2022
Overall rating
The stay was nice, we really enjoyed ourselves.
Idwala Tides 's response
Hi Haretsmayeng Travel,
We are so sorry your guests were scared of the monkeys, but this is really out of our control, as the Vervet Monkeys are unfortunately all along the coastal areas. For future reference just let your guests know that the Vervet Monkeys are more scared of humans than you are of them, and they will only come into an apartment if you leave a window or door open when you are not there. However, we do also put signage up in the complex to inform the guests of this.
We are so glad though, that they enjoyed their stay and being right across the road from the beautiful tidal pool beach.
Olivia T - Jan 2022
Overall rating
Enjoyed.
Read moreErika E - Oct 2021
Overall rating
Uitstekend, baie netjiese plek en sentraal geleë. Het dit baie geniet, sal definitief weer daar bly.
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Excellent, very neat place and centrally located. Really enjoyed it, will definitely stay there again.
Idwala Tides is central, close to restaurant and shop. The beach was clean and the children really enjoyed it. Lance was very friendly and made us feel very welcome. Thank you very much for an unforgettable holiday.
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Theo E - May 2021
Overall rating
Rustige plekkie, pragtige uitsig oor see en naby eetplekke en winkelsentrum.
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Quiet place, beautiful view of the sea and close to places to eat and shopping.
This was one of the best holiday places that we enjoyed every day for sure and can't say anything negative, will definitely stay there again. Many thanks to Lance who helped us so nicely when we wanted information. Will definitely recommend the place.
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Johan S - May 2021
Overall rating
Perfek geleë, veilig en baie goed ingerig.
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Perfectly located, safe and very well appointed.
One feels very safe and the streets and stands are surprisingly clean. Everything we needed is available within a few kilometers.
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Deon O - Apr 2021
Overall rating
Wou nie huis toe!
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Didn't want to go home!
Time just goes by too quickly when you're enjoying yourself! The view and the comfort were just very very nice for us! Will go and relax at the cottage soon.
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Idwala Tides 's response
Dear Deon,
Thank you so much for your excellent review, we are so glad you enjoyed your stay.
We look forward to welcoming you back soon.
Kind Regards
Lance & Sharna
Idwala Tides
Tanya F - Apr 2021
Overall rating
Absoluut fantasties!
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Absolutely fantastic!
The place is very cute.
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Melinda M - Apr 2021
Overall rating
Wonderlike wegbreek.
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Wonderful getaway.
Idwala Tides is well located, the place is neat and well looked after. We had a wonderful time.
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Idwala Tides 's response
Dear Melinda,
Thank you so much for your excellent review, we are so glad you enjoyed your stay.
We look forward to welcoming you back soon.
Kind Regards
Lance & Sharna
Idwala Tides
Courtney B - Apr 2021
Overall rating
Great stay.
Idwala Tides 's response
Dear Courtney,
Thank you so much for the excellent review, we are so glad you enjoyed your stay with us.
In regards to the apartment only be for 5 guests, the 6th bed is a pull out bed which is under the single bed, which was made up for you. It can then either be put in the living area for use during your stay, or just pulled out in the evening and put away in the morning. I am so sorry if you were not aware of this.
For your next stay, we will make sure that it is set up in the living area for you rather before your arrival, or you can select to stay in one of our larger 8 or 10 Sleeper apartments.
So sorry for any inconvenience it may have caused you.
We look forward to being able to host you again in the future.
Kind Regards,
Lance and Sharna
Idwala Tides
Elsabe C - Mar 2021
Overall rating
Heerlik gekuier in 'n baie mooi woonstel.
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Had a great time in a very nice apartment.
Beautiful apartments with secure parking and 24 hour guards that make you feel very safe.
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Idwala Tides 's response
Dear Elsabe,
Thank you so much for your excellent review, we are so glad you enjoyed your stay.
We look forward to welcoming you back soon.
Kind Regards
Lance & Sharna
Idwala Tides
Kim S - Oct 2021
Overall rating
Quick weekend away for sport.
Deirdre W - Oct 2021
Overall rating
We enjoyed our stay.
Idwala Tides 's response
Dear Deirdre,
We are so glad you enjoyed your stay,
Thank you so much for letting us know about the mattress, we will definitely get it seen too now that we know about it.
We hope to be able to host you again soon.
Kind Regards,
Lance
Idwala Tides
Natasha R - Jun 2021
Overall rating
Very lovely place, just monkeys.
Louis J - Jul 2021
Overall rating
Enjoyed the stay.
Elmarie G - Mar 2021
Overall rating
Baie lekker gewees, sal weer gaan.
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Had a great time, will go again.
It's just not very safe.
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Idwala Tides 's response
Dear Elmarie, Thank you so much for your excellent review of 4 out of 5 Stars.
We are so sorry that you felt unsafe in any way, and would love to know what made you feel that way so we can address the problem.
Umdloti is a Smart Village and is known for its safety and constant security patrols. o if you are able to please contact us and let us know what it was that made you feel unsafe in any way, we would really appreciate it. That way we can make sure that it is addressed for you and all other future guests.
We look forward to being able to host you again in the future.
Dave B - Oct 2021
Overall rating
Enjoyed the stay, would go back.
Retha V - Jun 2021
Overall rating
Heerlike rustige wegbreek.
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Lovely peaceful getaway.
Idwala is a great place to get away for a weekend. Centrally located. Neat accommodation.
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Bryan G - Apr 2021
Overall rating
Very well equipped and homely stay.
Edwin R - Apr 2021
Overall rating
Very good, value for money. Monkeys a problem.
Alet L - Mar 2021
Overall rating
Paar stadsraad foute, maar niks verkeerd met die woonstel nie.
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Few city council faults, but nothing wrong with the apartment.
We had a great time, and will definitely go to Idwala Tides again. A nice clean apartment.
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Idwala Tides 's response
Dear Andries,
Thank you so much for your excellent review, we are so glad you enjoyed your stay.
We look forward to welcoming you back soon.
Kind Regards
Lance & Sharna
Idwala Tides
Sandra J - Dec 2020
Overall rating
It's a beautiful place and very clean.
- Capacity: 60 people
- All ages welcome
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Check-in: 15:00 to 23:00
Check-out: 09:00 - Address: North Beach Road, Cozumel, Paulpietersburg, 3180, KwaZulu-Natal