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Karoo1 Hotel

9 reviews
Hotel

Review Summary

3.5 out of 5from 9 reviews for Karoo1 Hotel
Cleanliness
3.2/5
Service
3.1/5
Location
4.1/5
Safety
4.0/5
Value for money
2.9/5
Richard V - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Richard V
Individual traveller

Fantastic.

Fantastic, friendly, helpful staff.

Jonathan F - Oct 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Jonathan F
With friends

Lovely venue, great sleep, wonderful rock pools - dinner and breakfast issues.

Location was fantastic - Room was clean and comfortable (would be nice to have a TV). Staff were friendly and accommodating. Bar area and rock pools were lovely. It was disappointing that the main hotel pool was green on one of the hottest days possible; it was still swimmable, but I was so looking forward to a beautiful blue crystal clean pool, especially on a hot weekend. The breakfast experience was unfortunately a huge disappointment. There were 2 other couples; one couple were having a complaint about fresh juice with the waitress and they upped and walked out. The waitress was so busy trying to sort out the juice issue, we were ignored for 15 minutes, during which time the second couple also left without eating for not getting any service. We eventually also left without being served after about 20 minutes without breakfast.

Anonymous Guest - Aug 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner
Ursel W - Aug 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Ursel W
With partner

Have had better.

Deluxe room was standard, no separate shower, shower was above the bath, no hand soap in the bathroom, no hairdryer, no spoons for stirring the coffee. DStv remote but could not find TV remote. Restaurant does not have a liquor licence. The waitress fetched a bottle of wine from the bar, only one brand and cultivar (no choice). We had to open the bottle ourselves. After dinner, we went to the bar and wanted to buy another bottle of wine. The bar lady said they don't have wine; apparently, the owner only brings a few bottles at a time to the bar. So we asked if we could perhaps have a glass of dessert wine or a liquor, but they did not have either. Karoo1 Hotel is a beautiful place, but I think it is lacking a manager.

Clarissa N - May 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Clarissa N
With partner

Teleurstellend.

Dis asof die oord verlate geraak het en al die aandag word aan die glamping fasiliteite gevestig. Stortkop en kraan in die badkamer is foutief, asook die toilet se handvatsel. Die spinnerakke en die stof in die kamer was opvallend. Die bed is uitgelê en baie ongemaklik. Die diens by die restaurant was baie goed, maar die kos is nie die geld werd wat mens betaal nie.

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Disappointing.

It's as if the resort has become abandoned and all the attention is focused on the glamping facilities. The shower head and faucet in the bathroom are faulty, as is the toilet handle. The cobwebs and the dust in the room were noticeable. The bed is made out and very uncomfortable. The service at the restaurant was very good, but the food is not worth the money you pay.

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John W - Mar 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
1/5
John W
Family with teenagers

Ontvang was hulpvaardig, bestuur baie swak.

Nee, die eerste kamers se toiletsitplekke was altwee stukkend, en die swembad was oral groen van alge. Toe het ons geskuif na ander kamers, waar ons sonder water gelaat is en nie kon stort nie. Ons het eenvoudige pizzas bestel, maar hulle het een van die bestandele verkeerd bygesit. Ek sal nie sommer weer daar bly nie.

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Reception was helpful, management very poor.

No, the first rooms' toilet seats were both broken, and the pool was green with algae everywhere. Then we moved to other rooms, where we were left without water and unable to shower. We ordered simple pizzas, but they added one of the ingredients incorrectly. I will not stay there again.

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Hugo B - Apr 2024
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Hugo B
With partner

Dit was deel van my vrou se verjaarsdag naweek en dit was teleurstellend.

Ons het vir 'n kamer gevra met 'n badkamer met 'n aparte stort, dit was bevestig, maar ons kamer se stort was in die bad. Die beddens is oud en jy kan die springs voel. Die gordyne val van die reelings af, verf dop af van mure. Die tuine benodig baie baie aandag. Die restaurant het nie bestandele gehad vir van die geregte op die spyskaart nie. Ek sal nie weer daar bly of dit aanbeveel nie.

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It was part of my wife's birthday weekend and it was disappointing.

We asked for a room with a bathroom with a separate shower, this was confirmed, but our room's shower was in the bath. The beds are old and you can feel the springs. The curtains fall from the rails, paint peels off the walls. The gardens need a lot of attention. The restaurant did not have ingredients for some of the dishes on the menu. I would not stay there again or recommend it.

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Anonymous Guest - Jul 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Family with young children

Nice but could be better.

Was nice except that the place was not very clean. Lady came next morning to ask if she could come and clean, we said yes but she never came back. Also my booking showed that we were booked in the old barn but when we got there this was not the case. Other than that it was very nice. My son had fun playing and food was good too.

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Anonymous Guest - Dec 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with teenagers
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per night (sleeps 2)
9 reviews
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  • Capacity: 54 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: N1, Karoo 1 Hotel Village, De Doorns, 6875, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa176ea554f5cdf189725eed50e22eb62f9b11e13bd245503d5a3ad7accd991b3e6b21163c587c56973833dac90a256982344?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 095 per night (sleeps 2) 9 5 1 4 N1 Karoo 1 Hotel Village 6875 Western Cape 021 201 8900 14:00-19:00 10:00 -33.386644 19.834347