Katberg Mountain Resort & Hotel
Review Summary
Dorothea Elizabeth O - Nov 2023
Overall rating
Mooi in die berge.
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Beautiful in the mountains.
Very nice stay. Friendly staff and good food.
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Katberg Mountain Resort & Hotel 's response
Dear Dorothea
Thank you so much for the wonderful review.
We will keep on striving to improve and we have weekly and daily targets and projects.
We look forward to welcoming you back to Katberg Mountain Resort & Hotel and seeing the improvements.
Katberg Mountain Resort & Hotel will be making the Eastern Cape proud once more.
Have a great week ahead.
(I have started a vegetable garden so our food can be fresh and tasty)
Annerie M - Jul 2023
Overall rating
Pragtige hotel en omgewing. Oos-Kaap se trots.
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Beautiful hotel and surroundings. Eastern Cape's pride.
We stayed for only one night at the Katberg Hotel, in our search for snow. The hotel is a historic place, almost a monument in the Eastern Cape. It was my first time there. My parents went there on their honeymoon probably 40 years ago. Our stay was nice. The setting is beautiful and I think it will be a great destination in the summer. The rooms were neat. The bathrooms were old though. I assume the rooms have been redone, but the bathrooms need attention as well as the carpets in the rooms. I would suggest that the beds get electric sheets for the winter. We specifically went to sleep in the Katberg with the aim of getting snow in the mountain pass, 30 km from there. It was a successful trip and we had a great snow experience. Hogsback is not far from here, but we wanted to see snow where it was not trampled. I think the Katberg Hotel is a nice place. I would like to see them market more aggressively because I think they could get more visitors if they marketed more. There is also a beautiful golf course. I look forward to visiting Katberg again. Our reception was friendly. The staff are very attentive and the dinner and breakfast were delicious. We had a good time in the cozy area around the fire. I also suggest that the hotel market themselves to businesses. I would like to see this monument and pride of the Eastern Cape flourish with visitors.
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Katberg Mountain Resort & Hotel 's response
Hi Annemarie
Baie dankie hierdie positiewe resensie. Dit was 'n plesier om jou groep hier te ontvang en te huisves. Bly om te hoor dat julle soektog na sneeu suksesvol was. Glo dat die kinders dit moes geniet het. Die hotel was gesluit vir verskeie jare en is deur die huidige eienaar so 2 jaar gelede gekoop. So ja daar is nog 'n lang pad vorentoe. Dankie vir jou insette en sal dit oordra aan my personeel. Hoop om julle weer te sien en te kan huisves!
Eleanore D - Dec 2023
Overall rating
Baie mooi natuur en ligging, maar die hotel het baie onderhoud nodig.
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Very beautiful nature and location, but the hotel needs a lot of maintenance.
Unfortunately, our vacation was not as we planned. Firstly, the road to the hotel is very bad and you need a 4x4 to get to the hotel. The bathroom and toilet are very disappointing and it completely spoiled the holiday for us. The toilets are not working properly and are very close to the door. The showers are old and the water is brown, so showering/bathing was not a pleasure. They can also put more effort into the meals.
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Katberg Mountain Resort & Hotel 's response
Dear Eleanore,
Thank you for taking the time to fill in the review and provide feedback. We will continue to improve in order to provide an excellent guest experience. Every week, we carry out a project so we can meet and exceed standards. Have a great week ahead.
Adrie P - Aug 2021
Overall rating
Baie mooi, aaklige pad, lekker kos.
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Very nice, horrible road, nice food.
Very very beautiful, but can see the care of the gardens being left behind - probably COVID and drought. The food was amazing and our waiter, shy but very very cute. Not crazy about reception, but generally nice, warm people.
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- Capacity: 61 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: Off the R351, Katberg Pass near Fort Beaufort, Katberg, 2410, Eastern Cape