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+23

Kemi Country House

Self Catering

Review Summary

4.7 out of 5from 8 reviews for Kemi Country House
Cleanliness
4.5/5
Service
4.6/5
Location
4.9/5
Safety
4.9/5
Value for money
4.5/5
Hlami M - Jun 2025
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hlami M
Family with young children

Wholesome comfort in Caledon.

What a beautiful time away we had as a small family. Kemi House is a combination of wholesome and luxury which results in absolute comfort. Michelle is such a lovely host and her warm welcoming and kind spirit add to the comfort of this place. The kitchen is a cook's dream! Our 2-year-old son felt right at home as soon as we arrived. We also invited friends that were staying at the Caledon Hotel for a braai. Perfect house for entertaining as well and Michelle was exceptionally accommodating of this. Our friends immediately regretted staying at the Caledon Hotel and wished they had also booked to stay at the Kemi Country House. In summary: this is the place to stay when in Caledon.

Kemi Country House 's response

Thank you so much for the very kind words. That is exactly what I want my guests to experience. Thank you for taking the time to write the review.

Hope to host you again in the near future.

Warm regards,
Michelle

Kemi Country House
Bianca P - Jan 2025
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bianca P
Family with young children

Lovely home.

The host was very accommodating throughout our stay and checked in with me the day before, answering all our questions. It was hot, and the host put up a pool for us to cool down in. The house was clean and had such a lovely setup. We loved the block-out blinds in the rooms as we're late sleepers. There is ample parking space, and the house is very secure and in a nice area. Will definitely visit again.

Kemi Country House 's response

Hi Bianca

Thank you so much for the wonderful feedback. Hope to host you again in the future.

Warm regards,
Michelle

Kemi Country House
Joao P - Jan 2025
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joao P
With friends

Peaceful.

Enjoyed our stay thoroughly, Michelle is very accommodating. Would definitely recommend a stay here. Thank you again!

Kemi Country House 's response

Thank you for the feedback. Look forward to hosting you again. All the best for 2025.

Warm regards,
Michelle

Kemi Country House
Wahbie L - Apr 2025
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
1/5
Wahbie L
Family with teenagers

Unprofessional, unclean, disappointing.

We stayed over the Easter weekend as a family of 8. The host kindly allowed us to check in early and to bring our two kittens with us. Although she was not available to welcome us on arrival, we received WhatsApp instructions and let ourselves in via a lockbox. Unfortunately, this was the start of things going pear-shaped. Upon unpacking, we discovered dog faeces all over the driveway and backyard—one of the kids unwittingly stepped on a turd and brought it into the house. We then had to clean the floors and shoes ourselves, and the men in our family ended up cleaning the rest of the outside area to avoid further incidents. The house felt extremely lived-in and cluttered. The fridge and freezer were filled with the owner’s items, leaving us only one shelf in each. We had to rearrange items in the fridge to create more packing space for the food items we had brought along—certainly not what we had expected. Spices, fruit, and vegetables were in baskets around the kitchen and dining area, and all unlocked cupboards were packed with personal belongings, making it unclear what we could use. There were no clear instructions provided for amenities, light switches, or what was available for guest use. Bathrooms had just one towel per person sharing, and toiletries looked used. Thankfully, we brought our own. We also didn’t find any extra blankets or towels available. One bedroom had a patio door facing the owner’s parents’ garden, where their four Schnauzers barked constantly whenever our kids were in the room. Another room had a wobbly metal bed and personal jewellery left out in plain sight. One bathroom looked like a dungeon. And a third bedroom had no cupboards and an ensuite bathroom with no door—awkward. We’ve booked many holiday stays before, and this was by far the most uncomfortable and confusing. Sadly, we won't be returning or recommending this property.

Kemi Country House 's response

Dear Wahbie,

Thank you for taking the time to share your feedback regarding your recent stay over the Easter weekend. I sincerely apologise that your experience did not meet your expectations, and I truly regret the issues you encountered. We strive to ensure all our guests experience a 5/5 stay, which they have in the past. I understand how frustrating it must have been, especially while travelling with a family. I was available as we had contact during the weekend a few times, as I checked in daily to hear if the rest of your stay was going well. I could have addressed any concerns you had during your stay.

I want to address your concerns directly:

Dog faeces: I understand your frustration regarding the dog faeces in the driveway and backyard. I acknowledge this was a significant oversight, and I apologise for the inconvenience and unpleasantness it caused, especially for your children. I am implementing stricter protocols to ensure the grounds are thoroughly checked and cleaned before every guest arrival.
Property condition: I apologise that the house felt "lived-in" and cluttered. It is not our intention for guests to feel uncomfortable or unsure of what is available for their use. We are taking steps to declutter and organise the space, and we will ensure that the refrigerator and freezer are properly prepared for guest use in the future. We are also creating a comprehensive welcome guide with clear instructions for amenities, light switches, and available items.
Towels and toiletries: I understand your feedback regarding the towels and toiletries. While we do provide initial hand soap and hand cream, I recognise that the standard may not be sufficient for all guests. We are reviewing our policy on towel provision, especially for groups, and will consider providing more generous supplies of toiletries.
Bedroom and bathroom issues: I apologise for the issues with the bedroom facing the owner's parents' garden, the wobbly bed, and the bathroom conditions. We have addressed the wobbly bed issue by tightening the bolts, but the installer did not do this properly. Regarding the room facing the parents' garden, we are exploring options to minimise noise disruption. I acknowledge your feedback about the bathroom's style; however, all photos are displayed on the website, so you would have seen the décor and style of my house. All rooms have an area where you can hang up clothes and shelving to pack your clothes.

I value your feedback, and I am committed to making the necessary improvements to ensure a more comfortable and enjoyable experience for future guests. I am disappointed that you will not be returning.

Sincerely,
Michelle

Kemi Country House
Michael R - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michael R
Family with teenagers

Enjoyable and comfortable stay in Caledon.

We had a very nice time in Kami House. The House was big enough to accommodate 6 of us comfortably. Our host was very hospitable and helpful. It made the stay enjoyable.

Kemi Country House 's response

Thank you for the feedback. I look forward to welcoming you and the family back. Have a blessed Christmas.

Kemi Country House
Ewald G - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ewald G
With friends

Clean and friendly.

It was clean and the host was very friendly.

Kemi Country House 's response

Thank you for the feedback. Hope to host you again. Regards

Kemi Country House
Gerhard V - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard V
With friends

Kemi Country House was like a home away from home.

The homeowner was really friendly and checked in with us before, during, and after our stay. The house was neat and had very comfortable beds, which one doesn't always get at some B&Bs. Check-in and check-out were really smooth.

Kemi Country House 's response

Thank you so much for the positive review. Hope to host you again.

Kemi Country House
Tyron K - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Tyron K
Family with young children

A home away from home.

Excellent accommodation to stay at. I will recommend the place to anyone who is travelling through the area.

Kemi Country House 's response

Thank you for the feedback. Hope to host you again soon.

Regards
Michelle

Kemi Country House
From
From R 3 500
per night (sleeps 8)
From
R 3 500
per night (sleeps 8)
Reserve
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 4 Olienhout Laan, Caledon, 7230, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd521fd99c40308c3ee66949f89abe2f07a9d96ca61c8d31dd9953c2a449cb158b776475b964dd3a746a4489dd5b7be5a4834?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 500 per night (sleeps 8) 8 5 1 5 4 Olienhout Laan Caledon 7230 Western Cape 021 201 8900 14:00-20:00 10:00 -34.231487555672 19.419606726158
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