Kestell Hotel
Review Summary
Susan N - Mar 2023
Overall rating
Rustige omgewing.
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Quiet environment.
On arrival everyone was friendly. Food was delicious and hospitable. Would recommend them anytime.
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Kestell Hotel 's response
Baie dankie vir jou mooi aanbeveeling, hopelik sal ons julle weer sien.
Hanneke M - Feb 2024
Overall rating
Eenvoudig. Skoon. Netjies. Relatief veilig.
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Simply. Clean. Tidy. Relatively safe.
The hotel is simple, vintage, neat and clean. The staff are friendly and helpful. Unfortunately, there is a bar next to the hotel that has music playing in the background, but at least it didn't go on too late. Definitely worth it for an overnight stop.
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Sanet J - Dec 2023
Overall rating
Ongemaklik.
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Uncomfortable.
Although the manager and staff were very helpful, the place was not worth the money. Didn't sleep well at all. The locals visit until 04:10 in the morning. The bar closes at 2 in the morning.
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Rochelle R - Oct 2022
Overall rating
Die is baie skoon en netjies en lekker gebly.
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It is very clean and tidy and a nice stay.
There are no complaints about the place.
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Stefan L - Jun 2022
Overall rating
Eenvoudige maar skoon verblyf.
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Simple but clean accommodation.
Value for money for the visitor to the Eastern Free State.
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Sarah A - Mar 2021
Overall rating
Fabulous, excellent value, country hotel.
Kestell Hotel 's response
Thank you for such a lovely review and so glad that you enjoyed your stay with us.
Jan V - Nov 2021
Overall rating
Personeel baie gaaf.
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Staff very nice.
Only room door wouldn't close.
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Kestell Hotel 's response
Dankie, ons het die slot regemaak.
Len B - Jan 2020
Overall rating
Lekker gebly.
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Nice stay.
Old-fashioned style hotel, but neat and clean. Bed very comfortable and food was delicious with economical prices. Very friendly reception and service delivery.
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Kestell Hotel 's response
Ons is bly dat julle lekker gekuier het en hoop alles het goed afgegaan met die troue!
Carla P - Oct 2020
Overall rating
Outydse sjarme.
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Old fashioned charm.
Plate of home cooked dinner was delicious.
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Charne R - Nov 2020
Overall rating
Kort kuier. Ons het slegs een aand oorgeslaap.
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Short visit. We only stayed one night.
It was easy to find. The reception is very friendly. The lady who checked us in was very nice and upgraded our room. We felt safe, but I think the value for money was a bit too high.
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George E - Mar 2019
Overall rating
Ons het vreeslik lekker gekuier. Die mense in die hotel en die dorp self, was baie vriendelik en hulpvaardig.
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We had a great time. The people in the hotel and the town itself were very friendly and helpful.
The hotel is very well managed, although everything is not shiny and flashy like the hotels in the PWV area, everything works 100%. You get more than you pay for. The hotel's food is delicious and the prices are very good. Not all the food on the menu was available, but there was plenty to choose from as an alternative. We will definitely stay there again.
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Kestell Hotel 's response
Baie dankie vir die mooi kompliment. Ons probeer altyd om ons gaste so tuis te laat voel as moontlik. probeer volgende keer ons "maal van die dag" dit is altyd "net soos Ma gemaak het"
Helena C - Mar 2018
Overall rating
Gerlieflik, netjies en uitstekende diens.
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Pleasant, tidy and excellent service.
It was wonderful to spend the night at the Kestell Hotel. The food and service we received was excellent.
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Kestell Hotel 's response
Leandie, baie dankie vir jou mooi resensie en bly om te hoor jy het lekker gekuier.
Meiring D - Apr 2018
Overall rating
Plattelandse lekkerte.
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Rural delicacy.
We were pleasantly surprised with the genuine hospitality with which we were overwhelmed the entire time.
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Kestell Hotel 's response
Baie dankie, ons is bly julle het lekker gekuier in ons ou Vrystaatse dorpie.
Alethia V - Jul 2017
Overall rating
Bitter koud, geen heaters of warm komberse, kamer het bietjie aandag nodig gehad.
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Freezing, no heaters or electric blankets, room needs a bit of attention.
Delicious food and owner Andy was lovely! Country and the folks gave us a good laugh!
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Kestell Hotel 's response
Ons is bly om te hoor dat julle lekker gekuier en lekker gelag het. Kestell is beslis baie koud die tyd van die jaar.
Theo V - Jun 2017
Overall rating
Ou plattelandse hotel wat die nodige bied. Baie gasvrye en behulpsame eienaars.
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Old country hotel that offers the necessary. Very hospitable and helpful owners.
Typical old country hotel that offers the necessary for the traveler who is tired and looking for a place to stay.
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Kestell Hotel 's response
Baie dankie vir die boodskap en bly dat julle tevrede was met ons ou hotel. Ons probeer altyd om gasvry en behulpsaam te wees.
Kobus S - Nov 2017
Overall rating
Bedliggies werk nie, stortkop mors water en geen TV nie. Vir seker nie waarde vir geld nie.
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The bed side lights don't work, the shower head makes the floor wet, and there is no TV. Not value for money.
The bedside lights don't work, the WiFi is very slow, the shower makes a mess, no TV. In comparison to others places this was the worst.
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Kestell Hotel 's response
I'm so sorry to hear there were problems with your stay. I have asked the manager to follow up and make the necessary repairs.
Louis V - Oct 2016
Overall rating
Stil en rustig.
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Quiet and peaceful.
Not ultra modern, but ideal for someone who likes the vintage charm. Owners are currently improving rooms.
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Kestell Hotel 's response
Baie dankie vir die boodskap, ja al die kamers se nuwe matte is nou in en dit lyk baie mooi.
Vanessa R - Feb 2016
Overall rating
Vuil en onveilig.
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Dirty and unsafe.
The rooms were not ready and the place was dirty. The hotel is next to the bar. The pictures are not the same as the real place. I had to leave the place to look for other accommodation.
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Kestell Hotel 's response
Die gaste het vroeg aangekom terwyl ons nog besig was om die kamers skoon te maak en die beddegoed te verander van die vorige nag se gaste. Die man wat die gaste vergesel het, het gesê hy bly by familie in Harrismith en wil nie op en af ry tussen Harrismith, Kestel en Qwa Qwa nie, dis sou vir hom beter wees om in Harrismith te oornag by sy familie. Omdat die besprekeing op die laaste oomblik gekanseleer is, het ons aan die gas verduidelik ons kon nie die gelde terugbetaal nie.
Daar is wel 'n kroeg by die hotel, sowel as 'n bottelstoor langsaan die hotel, maar dit maak nie die hotel "onveilig" nie, inteendeel is Kestell 'n baie veilige dorpie.
Annamarie V - Jul 2015
Overall rating
Awesome!
Taryn Leigh D - Apr 2015
Overall rating
Quaint town with a great hotel, reminds one of days gone by.
Pieter J - Dec 2015
Overall rating
Lekker.
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Nice.
Ideally located for what I needed.
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Kestell Hotel 's response
Baie dankie vir die kompliment, hoop ons sien jou weer.
Anna F - Dec 2015
Overall rating
Baie outyds, geriewe in kamers beperk basiese.
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Very old fashioned, amenities in rooms limited to basic.
In our rooms the cups were dirty, kettle and coffee to make with no power plug to put it in. There was a power plug just behind my bed where the bedside lamps are - if you unplug it to make coffee, then the room is dark. Armchair in room was broken. When I sat down on it, I fell right back. Luckily the wall was there to stop my fall. At 82 years old I could have been hurt very badly. It's extremely unacceptable. The beds are very high, old fashioned and uncomfortable. I know Kestell is a remote Free State town with not many facilities, but really wouldn't recommend them to anyone.
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Kestell Hotel 's response
Ek is baie jammer om te hoor dat u nie van ons hotel gehou het nie. Die outydse gebou en dekor is nie in almal se smaak nie, en dis hoekom ons adverteer dat ons 110 jaar oud is. Die stoel was nie stukkend nie, dis 'n "rocking chair" en ek stem saam, die brass bed is baie hoog. Die prop vir die kettel staan langs die spieëltafel. Dat die koppies vuil was is heeltemal onaanvaarbaar, en ons vra groot verskoning daarvoor.
Nadine D - Oct 2015
Overall rating
Skoon, maar onvriendelik.
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Clean, but unfriendly.
The man at reception was very unfriendly. The room was clean, but very dark. There were no facilities to heat our food and no place to eat in town was open on a Sunday night. We were only happy to see the Kestell Hotel in our rear view mirror.
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Kestell Hotel 's response
I'm really sorry to hear that you did not like our hotel. We are a hotel and we don't have self catering facilities, but would have made you something to eat or warmed up what you had brought with you.
Regards
Kestell Hotel
Gerhard V - May 2014
Overall rating
Die hotel is netjies en mooi opgeknap.
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The hotel is neat and nicely renovated.
The reception is not very friendly, but the food was very tasty. The bar is not well appointed - take your own wine. The accommodation was cheap and very pleasant for the price.
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- Capacity: 16 people
- All ages welcome
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Check-in: 11:00 to 22:00
Check-out: 10:00 - Address: 25 Bliugnaut Street, Kestell, 9860, Free State