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Kingfisher Hollow Guest House

8 reviews
Guest House

Review Summary

3.5 out of 5from 8 reviews for Kingfisher Hollow Guest House
Cleanliness
3.3/5
Service
3.3/5
Location
4.0/5
Safety
3.9/5
Value for money
2.9/5
Felicity T - Dec 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Felicity T
Large group

A disappointing experience. Care and commitment are needed from the owners.

My impression is that the owners do not put people (the clients or the staff) before profit. Example: the units need serious renovation. This is my third time there and they promised renovations after the first time in 2021. The Friday night we had a burst pipe in one of our units. Despite the valiant efforts of the staff and some of our family members, the problem could not be solved. We slept in a unit flooded with water on Friday and Saturday. The point is that neither the staff nor members of our group had the expertise to solve the problem. The owners should have called in an emergency plumber and paid for it. The plumber whom the manager called could not come out. Such an establishment should have a list of emergency plumbers. As a family, we went there (booked out the entire place) to commemorate the passing of our sister who held her 70th birthday there in 2021. She passed away on 29 Nov. 2023. Having to deal with this problem spoiled our intended programme. We could only shower after 12:00 Saturday morning. Furthermore, some units did not have remote controls, some TVs did not work, some hardly had any utensils, and some toilets did not flush properly. Despite all of this, there has been no apology from the owners.

Livonia M - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Livonia M
With partner

Dit was orraait. Het bietjie beter verwag, want dit is nie dieselfde wat hulle op die foto's adverteer nie. Hulle kan honderd rand minder vra per persoon.

Hulle matrasse moet hulle omruil vir nuwes. En ook, wat baie belangrik is, is ook 'n generator aanskaf. Ons badkamer se handwasbak het nie koue water gehad nie. Ek hoop dinge sal beter wees as ek weer soontoe gaan. Die foto's wat hulle vir ons wys is nie dieselfde daar met ons aankoms nie. Kingfisher Hollow moet baie aandag gee aan daai plek asb. Op die foto wys mooi blomme en tafel mooi bedek, maar dit was nie so met ons aankoms nie. Ons het ook vorige kuiergaste se goed in die yskas gekry en wat my baie ontsteld het is die braai-area by die swembad, hulle sal dringend aandag moet gee daar, dit was baie onnet daar. Op die foto's wys hulle daar is hout, maar met ons aankoms moet ons ons eie hout voorsien het.

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It was great. Expected a bit better as it is not the same as they advertise in the pictures. They can charge a hundred rand less per person.

They have to exchange their mattresses for new ones. And also, what is very important, is also to purchase a generator. Our bathroom's hand sink did not have cold water. I hope things will be better when I go there again. The pictures they show us are not the same there when we arrive. Kingfisher Hollow needs to pay a lot of attention to that place please. The photo shows pretty flowers and the table nicely covered, but it wasn't like that when we arrived. We also found previous guests' things in the fridge and what really upset me is the braai area by the pool, they will need urgent attention there, it was very untidy there. In the photos they show there is wood, but upon arrival we must have provided our own wood.

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Mercia Y - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Mercia Y
With friends

Awesome.

We went for the test vs Wales and was lucky enough for all of us to stay at the same premises, facilities were awesome.

Nathalie S - Dec 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Nathalie S
With partner

Was oraait, maar sal nie weer gaan.

Die kamers het bietjie bedompig geruik met aankoms. Daar kan beter braairoosters voorsien word en daar was bloedkolletjies op ons duvets.

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Was ok but won't go again.

The rooms smelled a bit musty on arrival. Better grills could be provided and there were blood spots on our duvets.

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Peter S - Jan 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Peter S
Family with teenagers

Misrepresented photos.

The place is rundown and untidy, the house itself has everything you need but is in serious need of repair and fixing. I would not recommend this to anyone.

Sophia F - Jun 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Sophia F
Individual traveller

Baie goed geleë naby winkels en ook nie ver van strand af nie.

Baie goed ontvang en het dadelik welkom gevoel. Sal net daarvan hou dat daar restaurant op die perseel is.

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Very good location close to shops and also not too far from the beach.

Very good reception and immediately felt welcome. Would have liked a restaurant on the premises.

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Marlin W - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Marlin W
Family with young children

Stayed 2 nights.

Our stay was pleasant. Everything was clean and tidy, water pressure was good and staff were helpful.

Michelle D - Dec 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
1/5
Michelle D
Family with teenagers

Sal nie weer hier bly nie.

Onpersoonlike verblyf. Geen kontak met bestuur of iemand wat hoor of jy iets nodig het nie. Moes vra vir glase, toiletpapier. Geen kamerdiens/skoonmaak of vars handdoeke in 4 dae nie. Toilet lek en gee reuk af. Vensters mag nie oopgemaak word nie, sommige stukkend, en geen aircon. Skuifdeur in hoofslaapkamer kan nie oopmaak nie. Verskriklike warm kamer. Vensterrame in sitkamer maak nie behoorlik toe nie, en raas hele nag in die wind. Net waaiers. Geen badkamerfasiliteit by braai-area en swembad nie, slegs in ontvangs, en dit was heeltyd gesluit vir privaatheid. Skoon beddegoed. Geen DStv was 'n teleurstelling. Slegs Indiese satelliet-TV.

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Will not stay here again.

Impersonal accommodation. No contact with management or anyone who hears if you need anything. Had to ask for glasses, toilet paper. No room service/cleaning or fresh towels in 4 days. Toilet leaks and smells. Windows may not be opened, some broken, and no aircon. Sliding door in master bedroom cannot open. Terribly hot room. Window frames in living room do not close properly, and rattle in the wind all night. Just fans. No bathroom facility at braai area and pool, only in reception, and it was closed all the time for privacy. Clean bedding. No DStv was a disappointment. Only Indian Satellite TV.

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  • Capacity: 36 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 157 Sir Lowry's Pass Road, Gordon's Bay, Cape Town, 7140, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0ab2b824891bf4f2f4ff32d510dcfb7ab7bc4136650175aa24937a6e0b601d0bbdac3240a0fa1410f7d6359069f3e954be0c?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 300 per night (sleeps 2) 8 5 1 4 157 Sir Lowry's Pass Road Gordon's Bay 7140 Western Cape 021 201 8900 14:00-19:00 11:00 -34.144580893715 18.893897074274