Kings Palace
Review Summary
Seelan N - May 2025
Overall rating
Comfortable, safe and enjoyable.
Kings Palace 's response
Thanks for your great review, Seelan.
Liza V - May 2025
Overall rating
Lekker gebly. Sal definitief weer besoek.
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Nice stay. Will definitely visit again.
Clean and tidy. Close to shops. Large, clean swimming pool. Friendly welcome.
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Monica V - Apr 2025
Overall rating
Was baie heerlik.
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Was very delicious.
The apartment was okay, only the porch was not very neat, overgrown with bushes. Reception was very good. Well located close to the main street.
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Kings Palace 's response
Thanks for your review, Monica. It was lovely to have you stay.
Carol H - Apr 2025
Overall rating
Heerlik.
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Delicious.
Yes, thank you, comfortable beds and clean and tidy. Hostess very friendly. Would just like containers with coffee and tea, because then we had to drive to Spar to buy.
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Elsie P - Apr 2025
Overall rating
Awesome perfek en vriendelik.
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Awesome, perfect and friendly.
This was my best weekend getaway ever. Our hostess was there and she was so helpful with everything, even any advice and information we asked for. I am disabled and my husband thought he had forgotten my crutches, but she even went out of her way to find out if we could borrow them somewhere (which was absolutely incredibly nice of her). We also had 2 small dogs and they were also made to feel very welcome. The apartment was clean and everything was in order. Thank you very much.
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Kings Palace 's response
Elsie! It was wonderful to have you stay with your fur babies! I am so glad you enjoyed yourselves and that you managed to have your beach days like you planned.
See you again next time!
Carissa S - Apr 2025
Overall rating
Lekker geswem! Veilige toegang, seekoeie gesien.
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Had a nice swim! Safe access, saw hippos.
Clean, good location, safe, friendly service.
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Kings Palace 's response
Thanks so much for staying with us, and we're so glad you enjoyed your time!
Anonymous Guest - Jan 2025
Overall rating
Judy R - May 2025
Overall rating
Both my hubby and I really enjoyed our stay; the place was clean, neat and cozy.
Kings Palace 's response
Thank you Judy for your great review.
Sandra V - Apr 2025
Overall rating
Short break away with dogs.
Read moreZelda F - Mar 2025
Overall rating
Lekker gebly, die feit dat ons nie water gehad het nie was 'n teleurstelling.
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Nice stay, the fact that we didn't have water was a disappointment.
We had a very nice stay, but were disappointed that during loadshedding there was no water, which made it very difficult. I feel they could have informed us; they can only make sure that provisions are made. Felt that was a negative point.
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Kings Palace 's response
Hi Zelda, thanks for bringing this to our attention. Unfortunately, when you were here, Eskom sprang loadshedding on us without warning. I have raised your issues with the owners, and I can only apologise for the inconvenience caused.
Glad you enjoyed your stay with us nonetheless.
Nicky
Christa F - Feb 2025
Overall rating
It was.
Kings Palace 's response
Thanks so much for your review. It was lovely having you to stay.
Melloney V - Apr 2025
Overall rating
Good value for money.
Kings Palace 's response
Thanks so much for your lovely review, Melloney. It was lovely to have you stay, and I'm glad you had a great holiday.
Christa D - Apr 2025
Overall rating
Kings Palace is 'n gerieflike eenheid met.
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Kings Palace is a comfortable unit with.
We were very kindly received by Nicky. Unfortunately the geyser gave us problems so the power tripped. Unfortunately it was Sunday and it could only be restored on Monday. Nicky was so nice and gave us the keys to the unit opposite us so we could shower there. On Monday everything was restored. Two days later we still made breakfast after the previous night's thunderstorm. There were no problems with the power. After visiting the shops, later in the afternoon we had no power again. Nicky offered to move us to the Villas. A beautiful luxury unit or to the previous unit opposite us where we had previously showered. This was much less inconvenient for us because it was just opposite us. Many thanks to Nicky who went out of her way to help us every time. Kings Palace can be very grateful for such a friendly lady who is so helpful.
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Hendrik B - May 2025
Overall rating
Heerlike gebly.
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Wonderful stay.
Would recommend anytime, has a private small yard for braai etc. Walking distance from town and no need to drive far for attractions.
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Kings Palace 's response
Baie dankie. Dit was 'n plesier om jou verblyf te hê.
Nicky
Gerhard S - Jul 2025
Overall rating
Great place to stay.
Lyzandra S - Jan 2025
Overall rating
Sal nie weer gaan nie.
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Will not go again.
Had problems since we checked in. First of all, we were told and confirmed that we could book at 11 am. We had to wait 2 hours with meat and other perishable foods in the bakkie. The owner said he would refund all our money. Even though he knew very well that there would be no other place for us to move to on the 23rd of December. The second day one air conditioner was not working, the answer we got was: "You can be glad the other aircon is still working". The fridge was not very clean, there was not much cutlery. We had to ask for the description of the apartment we chose, which had 2 bedrooms with 2 bathrooms. Which we also did not get, only 1 bathroom. The owner accused LekkerSlaap, but my opinion is that it is not their responsibility to update Kings Palace's website. We have been booking through LekkeSlaap for years and years, we have never received such type of service or incorrect description of accommodation.
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Kings Palace 's response
Thank you for taking the time to share your feedback about your stay at King's Palace. We value every guest’s opinion and always strive to provide the best possible experience.
To provide some context regarding your stay, you arrived at 10:00, ahead of our standard check-in time of 14:00. While there was an error on your paperwork indicating a different time, we worked to prepare your room by 12:00. Unfortunately, when we were ready to accommodate you, you had already left and returned at 12:45. At your arrival, we also offered to store your luggage and assist in any way possible until your unit was ready.
We understand there were some concerns about the property. King's Palace does not feature ensuite bathrooms, as noted in the listing with accurate photographs to provide a clear view of the units. Despite our best efforts, including reaching out to the website to explore alternative accommodations, the high demand in town made this impossible.
Regarding the air-conditioning, we had a professional inspect the units, and they were functioning as expected. Our team also ensured that the property remained cool and comfortable during your stay. Additionally, our kitchens are equipped with a wide range of utensils, and any additional items requested were provided promptly. Zama, our housekeeping team member, worked diligently to keep the unit clean and comfortable for you.
We acknowledge the oversight with the freezer and apologize for any inconvenience this caused. This occurred as we rushed to prepare the unit earlier than usual, given the short turnaround time after the previous guests’ check-out at 10:00.
We’ve had a wonderful season with many satisfied guests, and while it’s unfortunate that we couldn’t meet your expectations, we appreciate your feedback as it helps us identify areas for improvement. Thank you again for sharing your experience.
Mary-ann G - Dec 2024
Overall rating
Very happy holiday spot.
Kings Palace 's response
Thank you so much for your wonderful review of our property.
We so enjoyed meeting you and that you had a wonderful stay with us. We are so grateful.
Nicky
Francois M - Dec 2024
Overall rating
Great value for money.
Kings Palace 's response
Thanks so much for your wonderful review. We enjoyed meeting you and are glad you enjoyed your stay with us.
Nicky
Roelf T - Dec 2024
Overall rating
Baie lekker.
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Very nice.
Very nice stay and very nice place.
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Kings Palace 's response
Thank you for taking the time to leave a wonderful review.
We enjoyed meeting you and hope to see you again.
Johan G - Aug 2024
Overall rating
Awesome rustig en baie netjies.
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Awesome quiet and very neat.
Very quiet, neat place, well located, walking distance from the town. Would recommend King Place with confidence, value for money. Awesome place and friendly staff. Thank you.
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Kings Palace 's response
Dankie Johan vir 'n goeie resensie. Ons sien uit daarna om jou weer te verwelkom.
Sue H - Apr 2024
Overall rating
Great great and great.
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Great great and great.
Will stay there again. The water pressure in no 7 was not good at all, but with patience you can take a shower. Aircon wouldn't work either, but a reason to keep window open for fresh air. Walking distance from shops. Quiet and neat.
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Kings Palace 's response
Hi Sue, thanks so much for taking the time to leave us a review. I am so sorry that you had issues with the water and aircon. A new aircon was installed in December, so there shouldn't have been an issue. However, we have looked into this. We look forward to welcoming you back in the future. Many thanks, Kings Palace Manager
Melane S - Apr 2024
Overall rating
Dit was rerig baie lekker! Bespreek jou plek sommer vandag al.
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It was really nice! Book your place today.
My husband and I had a great stay at Kings Palace. It is located in the street behind the busy main street, but it is still walking distance from all the restaurants. The hippos grazed in the park directly opposite Kings Palace in the evening which was an added bonus. The unit is nice and clean and quite spacious. The furniture is not brand new, but that didn't really bother us. It was still very comfortable. Security is very good. The car was parked under the apartment in the courtyard during the night behind a security gate. There is also a security gate to the unit. Nix, the owner, went out of her way to send us ideas of events in the area during our stay. She also reserved a place for us in advance at Fannas to make sure that we do get space on the boat for the twilight hippo trip. All the little things make such a big difference.
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Kings Palace 's response
Thanks so much for a wonderful review, Melane. It was such a pleasure to have you stay with us. We love that our 'townie' hippos made appearances for you during your stay. We do live in the most beautiful town!
Many thanks,
Kings Palace Management
Gerhardt D - Apr 2024
Overall rating
Beslis 'n weer besoek plek.
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Definitely a re-visit place.
It was a pleasant place, with friendly help.
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Kings Palace 's response
Thank you so much for taking the time to review our property. We are so glad you enjoyed your stay and especially since you saw our 'townies' hippos!
Thank you for raising the issue about the limited crockery and cutlery - we take all advice into consideration and have fully stocked all kitchens again.
We look forward to welcoming you again in the future.
Many thanks,
Kings Palace Manager
Carissa S - Apr 2024
Overall rating
Gemaklike verblyf.
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Comfortable stay.
There is WiFi and basic DSTV channels. Not all units have braai, but there is a nice braai area by the pool. Units have central air conditioning. Cutlery was 2 plates and a bowl and lots of "knit one slip one". We did eat out more and it didn't bother us. Very friendly and helpful and our place was cleaned daily. She also happily accommodated us with an earlier check-in time. We drove around every night at 9pm and saw manatees in town.
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Kings Palace 's response
Thanks, Carissa, for taking the time to leave us a review. It truly was a pleasure to have you stay. We take all guest comments seriously and will look into the kitchen facilities to make sure they are up to the standard.
Many thanks,
Kings Palace Management
Johan B - Jun 2024
Overall rating
Lekker gebly maar duvet te dik en warm vir semi-tropiese klimaat.
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Nice stay but duvet too thick and warm for semi-tropical climate.
Nice stay but please make the light switch in the master bedroom right. The small gate is constantly open - no security.
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Kings Palace 's response
Thank you for taking the time to review King's Palace. I am confused that the gate was open as the gates are all on tag systems and are locked to ensure the complex is secure. I apologise if this wasn't the case. Thank you for bringing the lights to our attention, this has been dealt with.
Ruan V - Apr 2024
Overall rating
Good stay.
Read moreKings Palace 's response
Thank you so much for taking the time to leave a review, Ruan. We are working hard on updating the complex and making sure that there are enough kitchen utensils and crockery in each unit. I have undertaken additional training with the cleaning team to ensure that the chemicals are used correctly to avoid causing irritation to guests. All customer comments are taken very seriously and changes are made to ensure guest satisfaction.
Many thanks,
Kings Palace Manager
Claire K - Dec 2023
Overall rating
Heerlik ontspan, lekker gebraai en afgekoel in die swembad!
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Great relaxation, good barbecue and cooling off in the pool!
We had a great stay, everything was neat and clean, everyone was friendly and helped quickly if we needed anything. Very nice central location, just walk to town! Will definitely stay there again!
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Kings Palace 's response
Many thanks for your great review, Claire. I'm so glad you enjoyed your time on holiday! I look forward to seeing you next time!
Chantel S - Jul 2023
Overall rating
Was excellent accommodation.
Kings Palace 's response
Thank you Chantel for taking the time to review our property. We are so glad you enjoyed your stay and look forward to seeing you again in the future.
Kings Palace Management
Jasmine V - Apr 2023
Overall rating
Was absolutely amazing.
Laura S - Jan 2023
Overall rating
We honestly chose a fabulous place!
Bianca S - Dec 2023
Overall rating
Great place. Will recommend to friends and family.
Kings Palace 's response
Thanks for taking the time to leave a review. It was a pleasure to have you stay. We look forward to seeing you again in the future.
King's Palace Management
Renê G - Dec 2023
Overall rating
Gerieflik, en sentraal aan winkels en restaurante.
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Convenient, and central to shops and restaurants.
Really lovely stay, will only book a private braai area at the apartment next time.
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Kings Palace 's response
Baie dankie vir jou vriendlike woorde. Ons sien uit daarna om julle weer te sien.
Willie V - Dec 2023
Overall rating
Dit was so 50/50.
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It was about 50/50.
The accommodation was not too bad at all, only there are no washing facilities and no place to hang wet swimwear. The workers who work there just come in without knocking.
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Kings Palace 's response
Thank you for taking the time to review. I am sorry we didn't meet your expectations. We take all feedback seriously and will consider providing clothes airers for hanging wet items. We are currently setting up laundry facilities, but in the meantime, there are three launderettes in the town where guests can wash clothes.
I will personally discuss with the staff tomorrow regarding entering rooms without knocking.
Many thanks,
Manager
Sonja B - Jan 2023
Overall rating
Geen waterdruk of warm water. Geen water as dit beurtkrag is.
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No water pressure or hot water. No water if load shedding.
Water pressure and hot water was a big problem. Complexes around us had power during load shedding. If power is off, there is no running water, at least in our unit. In the end we just had to boil the kettle for hot water.
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Charlene S - Dec 2023
Overall rating
Stink / Terrible water pressure.
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Stink / Terrible water pressure.
The unit we stayed in smelled bad. We didn't even unpack our clothes in the closet. The water pressure was horrible. You must draw bath water two hours ahead of time. We carried water in buckets from below. I personally will not book there again. TV also did not work in the six days.
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Kings Palace 's response
Hi Charlene,
We regret that we were not made aware of the concerns during your stay, and we sincerely apologize for any inconvenience you may have faced.
Subsequent guests brought these issues to our attention, and we took immediate action to rectify them. The water pressure and shower head have been replaced, and the TV issues have been resolved.
Thank you for taking the time to provide a review. We encourage guests to communicate directly with our staff during their stay, as it allows us the opportunity to address concerns promptly.
We hope you had a safe journey home and appreciate your understanding.
Warm regards,
Kings Palace Management
Simon D - Jan 2022
Overall rating
Baie lekker en gerieflik, skoon, veilig.
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Very nice and comfortable, clean, safe.
Owner really went the extra mile to make arrangements for boat tours, recommend restaurants, point out walking routes on maps. Highly recommend.
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Jj K - Dec 2021
Overall rating
Rustig en stil.
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Calm and quiet.
Nice space and comfortable.
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Louis B - Sep 2019
Overall rating
Basiese verblyf, baie netjies.
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Basic accommodation, very tidy.
We got what we paid for, they were very helpful when our fridge broke, nice close to shops and places to eat.
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Kings Palace 's response
Good day,
Thank you for your review.
We are glad you enjoyed your stay with us and hope to see you again.
Sandra A - Oct 2017
Overall rating
Uitstekende ligging. Verblyf puik.
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Excellent location. Great stay.
See stars.
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Kings Palace 's response
Good day,
Thank you for your wonderful review. We hope to accommodate you again in the future.
Kind regards
Marion
Xander C - Sep 2017
Overall rating
Fantastiese waarde vir geld.
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Fantastic value for money.
We had a lovely stay at Kings Palace. Kings Palace is very central in St Lucia, and the cleanliness and prompt service of Kings Palace was excellent! I highly recommend Kings Palace.
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Kings Palace 's response
Good day,
Thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again in the future.
Kind regards
Management and staff
Reinette V - Jul 2017
Overall rating
Rus en vrede.
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Peace and quiet.
Very clean. Have everything that you need. Everything works. Will go there again.
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Kings Palace 's response
Good day,
Thank you for your review.
We glad you enjoyed your stay with us and hope to see you again in the future.
Kind regards,
Management and Staff
Karin C - Jun 2017
Overall rating
Heerlik, netjies, skoon en gerieflik.
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Lovely, neat, clean and convenient.
We really enjoyed the stay, even though it was just for one night.
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Kings Palace 's response
Good day,
Thank you for the wonderful review. We are glad you enjoyed your stay with us and hope to see you in the future.
Kind regards
Management and Staff
Luzaan R - Apr 2017
Overall rating
Rustig en gemaklik.
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Quiet and comfortable.
Kings Palace is nicely located in St Lucia, close to Spar, but also not on the main road where there is noise all the time. It is clean and tidy, there is cleaning for a person every morning and the service is excellent and without any problems. We look forward to staying there again on our next vacation!
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Kings Palace 's response
Good day Luzaan,
Thank you for your wonderful review, we look forward to having you stay with us again.
Kind regards,
Kings Place Management and Staff
Jan W - Aug 2017
Overall rating
Verblyf sal voldoen aan almal se vereistes.
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Accommodation will meet everyone's requirements.
Accommodation was comfortable, clean, central and very safe. Walking distance to all the restaurants and shops. Kings Palace has a quiet and peaceful atmosphere that we would recommend to everyone.
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Kings Palace 's response
Good day,
Thank you for your review. We are glad that you enjoyed your stay with us, and we hope to see you again in the future.
Kind regards,
Management and staff.
Anonymous Guest - Dec 2017
Overall rating
The place was clean and it is safe to stay there. Friendly staff.
Safe with security. Clean and tidy. Just suggest that the cutlery be expanded a bit and replaced. There were minimum, plates, cups, bowls and pots.
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Henry V - Feb 2017
Overall rating
Baie aangename en bekostigbare verblyf.
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Very nice and affordable accommodation.
Very nice accommodation. Will go back.
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Kings Palace 's response
Thank you for your review, we appreciate it and hope to have you stay with us again in the future.
Sandra Van Megen B - Aug 2017
Overall rating
Mooi plek, mooi pand, mooi zwembad, inrichting van het appartement oubollig.
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Nice place, nice building, nice swimming pool, decoration of the apartment is old-fashioned.
The apartments are located in a beautiful, central location in St. Lucia. Het is one beautiful building. The apartments are old-fashioned, not very modern. When we arrived there was no one. The day before we had received an email that we could pick up the keys at another address. Fortunately, I had gotten these in (we were passing through and hadn't reached everywhere). We picked up the key and were then able to figure out for ourselves how everything worked and where exactly we needed to be. The controller had sent an email that she would come by the next day. We are still waiting for that. After one day we found out that there was air conditioning in the apartment. We still don't know if we could have had wifi, because there was no one to ask for it. There were also no guests so it was wonderfully peaceful. Had a swimming pool and outside was beautiful. The hippos here really walk across the street in the evening. Also at the back of the building. Very entertaining!
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Bm D - Mar 2017
Overall rating
Ons het baie lekker gebly in 'n stil natuurskone omgewing en pragtige gebou en gerieflike wooneenheid no. 9.
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We had a great time in a quiet, scenic environment and beautiful building and comfortable residential unit no. 9.
We are actually campers, but decided to try self-catering this time. The unit was very neat and clean. And it's highly recommended. However, what bothered me is the security gate which seems to be open during the day. We had to pick up our key after a call from a restaurant. This could be arranged in advance. I'm not picky, but when I camp certain aspects are acceptable and sometimes even better than what we experienced, for example, crockery. At that price, one can probably expect at least four wine glasses without cracks and glasses of the same size. The coffee cups are also odd and full of cracks and crevices! The front door drags and makes unpleasant noises and the latch is broken. Maybe things look different in the other units. With one night's rate of R750 all these issues can be rectified. We do recommend Kings Palace to acquaintances, but we think there could be a little more attention to detail. Try it! It will produce good results.
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Kings Palace 's response
Good day Buddie,
Thank you for your review and suggestions, we will look into it.
Kind regards,
Kings Place Management
Karin L - Dec 2017
Overall rating
Glad nie lekker nie.
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Not nice at all.
The place is old and neglected. I will not stay there again.
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Kings Palace 's response
Good day,
Thank you for your review. We are sorry that you did not enjoy your stay at our establishment and apologise for any inconvenience.
Kind regards,
Management
Anelda C - Dec 2016
Overall rating
Gerieflik, veilig en waarde vir geld!
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Convenient, safe and value for money!
The apartment was fully equipped and each guest received a fresh towel. The apartment was cleaned every morning and it was quiet and peaceful. The service was excellent and I would definitely recommend Kings Palace to fellow travellers!
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Kings Palace 's response
Thank you for your wonderful review. We are glad to see you enjoyed your stay with us and hope to see you again in the future.
Kind regards,
Marion
Ronel V - Apr 2016
Overall rating
Grootste verwagtinge oortref!
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Greatest expectations exceeded!
We were pleasantly surprised with the cleanliness and appearance of the residential unit, as well as the spacious apartment. It was fully equipped and comfortable. We thoroughly enjoyed our stay and have already referred friends.
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- Capacity: 40 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 09:00 - Address: Flamingo Street, St. Lucia, Zululand, 3936, KwaZulu-Natal