Kingsway Bed & Breakfast
Review Summary
Paul H - Sep 2024
Overall rating
Absolutely amazing.
Kingsway Bed & Breakfast 's response
Hi Paul, thanks so much for the great review. Always welcome! See you soon. Regards, Billy.
Zola N - Aug 2024
Overall rating
We had a great time. Very pleasant place to stay.
Kingsway Bed & Breakfast 's response
Hi Zola, thanks so much for a super review! You are always welcome. See you soon. Regards, Billy
Charmain J - Nov 2024
Overall rating
Average.
Kingsway Bed & Breakfast 's response
Hi Charmain - apologies for the geyser. We are trying to get to grips with the peak usages etc., but thanks for a good review anyway.
Frikkie V - Jun 2025
Overall rating
Nee dankie. Nie weer nie.
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No thanks. Not again.
It was really not a nice experience. There was no sign or indication that I was at the right place – I had to convince someone there to open the gate for me (and he first called the manager, Billy, before opening it). I was then moved to another room – without a separate bathroom! So I had to share the bathroom with other guests (two double rooms). Not nice at all! The manager did try to make things right afterwards and said it was the website's fault for not making it clear that I would have to share a bathroom – but it's still unacceptable. I checked again and it wasn't indicated anywhere! That's a deal-breaker for me. The whole experience was bad: the room was dirty, there were used cups and old garbage in the trash can. No sign of the WiFi code. The TV remote didn't work, so the TV was useless. Everything felt unprofessional compared to what I usually experience.
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Kingsway Bed & Breakfast 's response
Goeie dag Frikkie
Dankie vir die resensie – ek glo egter dit is nie 'n ware weerspieëling van jou bespreking nie.
Die beskrywing sê duidelik: "Gaste het toegang tot gedeelde geriewe, insluitend twee badkamers."
Jy is via WhatsApp gekontak om jou inkloktye te koördineer, en jy het ná sluitingstyd opgedaag. Ons plaas nie 'n bord nie, om veiligheidsredes, en verkies om WhatsApp te gebruik.
Jy het 'n goedkoop kamer bespreek en is opgegradeer – dit word nie in jou resensie genoem nie.
My span was beskikbaar om met die TV te help, maar jy het niks gesê nie – dit het gewerk en werk steeds.
Ons het vir jou 'n komplimentêre ontbyt gegee – dit word ook nie in jou resensie genoem nie.
Ek stel voor jy lees die beskrywings op die webtuiste deeglik – veral wanneer jy die “Economy-kamer” teen ’n goedkoop prys bespreek.
Na ons mening het jy die fout gemaak om ’n kamer met ’n gedeelde badkamer te bespreek sonder om die beskrywing te lees – ons het jou fout probeer regstel deur jou op te gradeer en ontbyt aan te bied – dit voel effens ondankbaar om ons aan te val terwyl ons te goeder trou teenoor jou opgetree het.
Groete
