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Krystal Beach Hotel

Review Summary

4.6 out of 5from 277 reviews for Krystal Beach Hotel
Cleanliness
4.6/5
Service
4.5/5
Location
4.7/5
Safety
4.7/5
Value for money
4.5/5
Siviwe S - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Siviwe S
With partner

Awesome.

We had a great stay.

Lindsay S - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindsay S
With partner

Very happy client.

Much more pleasant.

Anusha D - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anusha D
Family with young children

Comfortable and relaxing.

Beautiful views, comfortable beds and delicious breakfast.

Hannelie V - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannelie V
With partner

Vriendelike diens en pragtige ligging.

Dit was heerlik! Vriendelikste diens en asemrowende uitsig. Krystal Restaurant se kos was uit die boonste rakke. Hulle ontbytbuffet is wonderlike waarde vir geld.

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Friendly service and beautiful location.

It was delicious! Friendliest service and breathtaking view. Krystal Restaurant's food was top notch. Their breakfast buffet is great value for money.

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Yolande B - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolande B
With partner

Ons tweede keer by Krystal Beach Hotel was net so perfek soos die eerste keer.

Dit was ons tweede keer by Krystal Beach Hotel en dit bly darem maar baie mooi so by die see en die kunsuitstallings. Ek stel voor dat jy vra om 'n balkonkamer te kry wat 'n uitsig van die see het.

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Our second time at Krystal Beach Hotel was just as perfect as the first time.

It was our second time at Krystal Beach Hotel and at least it remains very nice by the sea and the art exhibitions. I suggest you ask for a balcony room that has a view of the sea.

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Niezaam D - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niezaam D
With partner

Always enjoyable.

Always enjoyable, very relaxing environment with breathtaking views.

Lynette R - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette R
With partner

Het so lekker gebly, en die ontbyt is uit die boeke uit, lip lekker.

Heerlik dankie. Lekker rustig met 'n awesome view.

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Had such a nice stay, and the breakfast is out of the books, lip smacking.

Thank you very much. Nice and quiet with an awesome view.

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Percy L - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Percy L
With partner

Very relaxing.

We thoroughly enjoyed our stay. The hotel is well kept, always smells fresh, and is clean. All staff across the front and back areas are very friendly. Service in the restaurant was great too.

Cheryllyn D - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheryllyn D
With partner

Lovely setting, enjoyed our stay.

Relaxing, refreshing, enjoyed the waterfront experience, the spacious room and the breakfast. The room was like an apartment - even better than the pics. Assistants were awesome!

Deon D - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deon D
With partner

Puik plek.

Pragtige ligging en mooi fasiliteite.

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Great place.

Beautiful location and nice facilities.

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Michael S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michael S
With partner

Gemaklik.

Was baie lekker en almal was vriendelik. Kos was baie mooi uit een gesit.

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Comfortable.

Was very nice and everyone was friendly. Food was very nicely put out.

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Mbongeni M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mbongeni M
Individual traveller

Great.

It was beautiful. The staff was amazing and professional.

Darrel John V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Darrel John V
With partner

Perfekte wegbreek!

Lekkerste kuier in 'n lang tyd gehad! Dankie Krystal Beach Hotel!

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Perfect getaway!

Had the best visit in a long time! Thank you Krystal Beach Hotel!

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Paul G - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul G
With partner

Very good.

On arrival, I was very impressed with the location, room size, and overall quality of the bedroom, bathroom, and lounge.

Hanlie M - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanlie M
With friends

Goeie ligging en pragtige hotel.

Dit was heerlik en pragtig.

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Good location and beautiful hotel.

It was delicious and beautiful.

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Illana F - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Illana F
With partner

Dit was weer 'n ongelooflike ervaring soos voorheen.

Baie lekker gebly, sal definitief weer teruggaan. Wil baie graag weer vir Desember 2024 bespreek. Sal die promosies dop hou.

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It was again an amazing experience like before.

Had a great stay, will definitely go back again. Would really like to book again for December 2024. Will keep an eye on the promotions.

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Letuma B - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Letuma B
Family with teenagers

Fantastic. I enjoyed everything about it.

Great, and I will definitely come back again.

Lesedi D - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lesedi D
Individual traveller

Good, would probably come back.

Great customer service and a very nice room. However, the food at the restaurant wasn't fresh but edible nonetheless. It would also have been great if the TVs had Netflix or came with an HDMI. The gym is quite decent with a diverse range of weights available.

Keletso L - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Keletso L
Family with young children

Peaceful!

Perfection, the pictures on the website don't do justice to how it looks physically. We were treated like royalty and had a buffet breakfast.

Angelique L - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Angelique L
With partner

Peaceful and relaxing.

Great breakfast selection served. Hotel room was clean, tidy and amenities of a high standard. Very relaxing stay. Would recommend any day.

Edwin M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Edwin M
Family with young children

Uitsonderlike hotel met goeie diens en waarde vir geld.

Pragtige hotel met vriendelike diens. Ontbyt is waarde vir geld. Geskik geleë vir rondreis, naby winkelsentrums. Kamers is baie netjies en aangenaam.

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Exceptional hotel with good service and value for money.

Beautiful hotel with friendly service. Breakfast is value for money. Conveniently located for touring, close to shopping centers. Rooms are very neat and pleasant.

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Adam T - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Adam T
With partner

Great hotel, worth considering for a weekend away.

As this was for our 20th wedding anniversary, I booked a suite. The suite was a lot bigger than expected, and breakfast was good. The only issue was the elevator to the 5th floor, which unfortunately broke down. However, we unfortunately picked a weekend where load shedding was at stage 5/6. Luckily, the hotel does have a generator. Spectacular views, great OB's 200m from the hotel. Overall, definitely worth a stay if you're looking for a getaway for you and your spouse.

Tyrone C - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Tyrone C
With partner

Had a very pleasant overnight stay. Staff was very friendly and helpful. Thanks.

Stay at Krystal Beach Hotel.

Gary S - Mar 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gary S
With friends

Puik. Mooi berg en strand uitsig.

Ons het heerlik gebly en sal weer daar bespreek.

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Great. Beautiful mountain and beach view.

We had a lovely stay and would book there again.

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Annemarie C - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Annemarie C
With partner

Uitstekend.

Fantastiese verblyf, baie lekker ontbyt.

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Outstanding.

Fantastic stay, very nice breakfast.

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Hermien H - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hermien H
With partner

Satisfactory after initial issues at the check-in were resolved.

Stressful start when we checked in, but the issue was resolved satisfactorily. The website pictures are more glamorous than the actual condition of the hotel.

Chantel W - Aug 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Chantel W
With partner

Amazing! We always go to Krystal Beach Hotel, and we will keep going back.

See stars.

Marnus V - May 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marnus V
With friends

Very good situated hotel.

See stars.

Tougieda H - Apr 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Tougieda H
With partner

Lovely. We will be back.

The breakfast was amazing! And we were taken care of in regard to halal hot breakfast, which was awesome! Aunty is a gem! What would be even better is a halal lunch/dinner option. The room was clean and spacious, although the king suite felt a bit cold and stark without a rug in the lounge/sitting area. Bedside lighting in the room was LED, not very aesthetically pleasing. Also, some basic crockery would be great, e.g. a saucer or side plate.

Chantel W - Feb 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Chantel W
With partner

Awesome.

It was great. It's the second time we have been there. The service could be a bit better; the phones weren't always answered from the room. But the restaurant would always call back. The aircon was a bit smelly in the evening, but I assume that was because of load shedding. Other than that, I love this place and will definitely go back.

Anonymous Guest - Jun 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
4/5
Anonymous Guest
On business

Quiet, clean and tidy. Will definitely visit again.

Comfortable, clean and beautiful. The only problem was that the shower leaked water through the glass and all the way to the bathroom door. Had to use towels to dry up water.

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Eugene M - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Eugene M
With partner

Baie rustig net die Dan's se musiek.

Baie vriendelike mense in die AF-afdeling.

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Very calm, just the Dan's music.

Very friendly people in the AF department.

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Makhanani S - Jan 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
2/5
Makhanani S
With partner

Does not live up to its 4 stars.

The hotel has seen better days. The hotel does not live up to its 4 stars. On my arrival at 14:00, my room was still not ready for me to check in. Disappointing, considering the 3 hours of travelling to get there. We had a negative encounter with one of the waitresses at the restaurant. The towels and gowns in our room were old, worn out and stiff. There was constant noise around our room: the music from the gym, people using the elevator, and below our balcony. We won’t be returning.

Anonymous Guest - Mar 2024
Overall rating
Cleanliness
1/5
Service
3/5
Location
1/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With partner
Aretha F - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aretha F
With partner

Would go back anytime.

Stay was pleasant, awesome staff and reception.

Liezel S - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezel S
Individual traveller

Kamer was ruim en skoon. Die ligging is perfek. Ontbyt was uit die boonste rakke.

Het die wonderlike naweek gehad. Sal definitief weer terug gaan. Personeel is baie vriendelik en behulpsaam.

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Room was spacious and clean. The location is perfect. Breakfast was top notch.

Had the wonderful weekend. Will definitely go back again. Staff are very friendly and helpful.

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Liezel R - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezel R
With partner

Amazing.

It was absolutely amazing.

Lynette R - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette R

Awsome

Die beste verblyf in Gordonsbaai.

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Awsome

The best accommodation in Gordons Bay.

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Johan E - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan E
With partner

Baie lekker gekuier, puik ontvangs.

Pragtige uitsig, alles wat nodig is beskikbaar, naby winkelsentrums. Ontbyt uit die boeke uit.

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Had a great time, great reception.

Beautiful view, everything needed available, close to shopping centers. Breakfast from the books.

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Kirstin K - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kirstin K
With partner

Baie lekker gebly en goeie diens.

Hotel is pragtig, diens is amazing, Mikayla by reception was baie vriendlik en die blonde bestuurder ook, nie haar naam gekry! Die buffet ontbyt was heerlik, ek was verbaas van die veelheid van kos. Ons het baie lekker gebly daar. Baie dankie Krystal Beach staff vir julle goeie diens.

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Very nice stay and good service.

Hotel is beautiful, service is amazing, Mikayla at reception was very friendly and the blonde manager too, didn't get her name! The buffet breakfast was delicious, I was surprised by the variety of food. We had a very nice stay there. Thank you very much Krystal Beach staff for your good service.

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Kurt D - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kurt D
With partner

Awesome.

Awesome and wonderful stay. Will be going again soon.

Kayla D - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kayla D
With partner

Absolutely amazing.

Our stay was very lovely, everyone was nice and we had a good time.

Nikki E - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nikki E
Individual traveller

Relaxing en pragtige uitsig.

Skoon en netjies, veilig met pragtige uitsig!

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Relaxing and beautiful view.

Clean and tidy, safe with a beautiful view!

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Vendie K - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vendie K
With partner

Dit was 'n heerlike kuier weg van die geraas van die stad.

Baie lekker kuier by die see.

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It was a lovely visit away from the noise of the city.

Very nice visit by the sea.

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Bomikazi S - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bomikazi S
With partner

Amazing stay.

The whole place was breathtaking. It's great for relaxing and unwinding. My only problem was our room door that banged from the heavy wind throughout the night.

Elizabeth L - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth L
Individual traveller

Excellent service.

Lovely hotel with good facilities and excellent service. Rooms are a good size and have a small fridge, which was very handy for my stay.

Elmarie L - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie L
With partner

Wat 'n mooi hotel.

Die hotel en al die staf is awesome. Ons is baie beïndruk met alles. Heerlike ontbyt gehad. 10 sterre vir julle.

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What a beautiful hotel.

The hotel and all the staff are awesome. We are very impressed with everything. Had a delicious breakfast. 10 stars for you.

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Deidre T - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deidre T
With partner

Amazing.

This is our favourite hotel for a quick getaway together.

David L - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David L
With partner

Wonderful location and a great hotel. Love the dining room and the views.

Rooms are well kept, and value for money. Breakfast spread is a treat.

Ciske M - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ciske M
With partner

An absolutely delightful stay!

Our second time coming to Krystal Beach Hotel and it's honestly the best getaway. It's quiet, clean and so stylish. The staff is fantastic and incredibly sweet, and the facilities are fabulous — the pristine pool, the spa and the restaurant area are all simply lovely.

Asanda N - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Asanda N
With partner

Very pleasant stay.

Starting from reception everyone was helpful and friendly. I will definitely consider coming back to the hotel.

Hermann G - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hermann G
With partner

Wonderlik.

Was alles wat verwag was.

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Wonderful.

Was everything expected.

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Henk E - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henk E
With partner

Beslis 'n waarde-vir-geld hotel om in te bly.

Die hotelkamers is baie groot en ruim met 'n sitkamerdeel as standaard. Kamer is baie skoon en linne en handdoeke is van baie hoë gehalte. Klein kombuishoekie met 'n Nescafé-koffiemasjien en yskas met water. Baie goeie ligging met pragtige uitsig en stap na verskeie restaurante. Die etes in die hotel was puik en bekostigbaar. Onderdak veilige parkering.

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Definitely a value for money hotel to stay in.

The hotel rooms are very large and spacious with a lounge area as standard. Room is very clean and linen and towels are of very high quality. Small kitchen nook with a Nescafé coffee machine and fridge with water. Very good location with beautiful view and walking distance to several restaurants. The meals in the hotel were great and affordable. Covered secure parking.

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Karin G - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin G
With partner

Dit was die rus werd.

Dit was die moeite en tyd werd. Rustig.

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It was worth the rest.

It was worth the effort and time. Restful.

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Cedric B - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cedric B
With partner

Fantasties, netjies, modern, skoon, uitstekende diens en met 'n wonderlike uitsig oor Gordonsbaai daarby!

Twee dae daar gebly. Kon ver op die strand stap. Het met die onderhoudspersoneel gesels. Hulle is baie hulpvaardig en het baie vertel hoe die hotel oorgedoen is en wat nog daar beoog word. Ek glo enigiemand wat in Gordonsbaai wil oorbly, hoef nie eens verder te soek nie. Bespreek net by Krystal Beach!

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Fantastic, neat, modern, clean, excellent service and with a wonderful view over Gordons Bay!

Stayed there two days. Could walk far on the beach. Talked to the interview staff. They are very helpful and told a lot about how the hotel has been redone and what is planned there. I believe anyone looking to stay in Gordons Bay need look no further. Book only at Krystal Beach!

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Zane S - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zane S
With partner

Was aangenaam, net hulle reëls teen rook is baie streng, moes buite rook in die koue.

Moet sê die verblyf is baie lekker, het alles geniet.

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Was pleasant, only their rules against smoking are very strict, had to smoke outside in the cold.

Must say the stay is very nice, enjoyed everything.

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Maritsa C - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maritsa C
Individual traveller

Fantastiese hotel, skoon en toegerus met alles wat jy weg van die huis benodig. Vriendelike, behulpsame personneel. Fantastiese restaurant. Hoogs aan te beveel.

Fantastiese hotel. Pragtige ligging, baie skoon. Vriendelike personneel, lieflike restaurant. Beslis waarde vir geld!

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Fantastic hotel, clean and equipped with everything you need away from home. Friendly, helpful staff. Fantastic restaurant. Highly recommend.

Fantastic hotel. Beautiful location, very clean. Friendly staff, lovely restaurant. Definitely value for money!

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Ritha B - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ritha B
With partner

Ongelooflik!

Dit was ongelooflik lekker en so mooi! Net jammer dat daar mense is wat in die kamers rook!

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Unbelievable!

It was incredibly delicious and so beautiful! Just a pity that there are people who smoke in the rooms!

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Ciske M - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ciske M
With partner

Phenomenal.

Exceeded expectations.

Cornel J - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornel J
With partner

Dit was fantasties!

Dit was 'n romantiese breakaway en ek het voor die tyd vir die personeel sjampanje en 'n geskenk geneem om in die kamer te sit. Hulle het baie meer gedoen as wat ek verwag het en oral rooi roosblare ook gestrooi en 'n fantastiese romantiese atmosfeer geskep. Ek is oorweldig met die ekstra wat hulle gedoen het. Ek sal definitief weer daar gaan bly.

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It was fantastic!

It was a romantic breakaway and I took the staff champagne and a gift to put in the room ahead of time. They did much more than I expected and also scattered red rose petals everywhere and created a fantastic romantic atmosphere. I am overwhelmed with the extra they have done. I will definitely stay there again.

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David L - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David L
With partner

Very enjoyable.

Great location, facilities, and breakfast offering.

Natasha V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasha V
With partner

Fantasties goeie diens, lieflike kos en gawe personeel.

Dit was ons lekkerste oorbly ooit.

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Fantastically good service, lovely food and nice staff.

It was our best stay ever.

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Karen C - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen C
With partner

Perfect for a quick breakaway from the city.

What a beautiful place to spend quality time with your spouse. The food is great and the service is even better. We will definitely return.

Michelle V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle V
With partner

Pragtige plek met baie goeie diens.

Ons het heerlik gebly en die ontbyt was puik!

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Beautiful place with very good service.

We had a great stay and the breakfast was great!

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Illana F - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Illana F
With partner

Beste plek vir rustige wegbreek.

Was weer fantasies om my man se verjaarsdag en ons huweliksherdenking by Krystal Beach Hotel te celebrate. Kos was baie stunning en die personeel en diens was tops.

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Best place for a peaceful getaway.

It was fantastic again to celebrate my husband's birthday and our wedding anniversary at Krystal Beach Hotel. Food was very stunning and the staff and service were top notch.

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Jan Harm V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan Harm V
Family with teenagers

Super lekker!

Skoon, netjies en professioneel.

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Super nice!

Clean, tidy and professional.

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Ethiene B - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ethiene B
With partner

Wonderlik sal definitief weer gebruik maak van Krystal Beach Hotel. Keep it up.

Personeel baie professioneel, gaaf en behulpsaam. Voedsel tops!

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Wonderful will definitely use Krystal Beach Hotel again. Keep it up.

Staff very professional, kind and helpful. Food tops!

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Elizabeth L - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth L
With partner

Just lovely.

Hotel is well located in a safe spot where there are other restaurants available also. Rooms are very large (we had a king suite) and the beds are comfy, and bathroom is beautiful and spacious. Breakfast was included (a lovely surprise) and the choice was fantastic.

Anna H - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna H
With partner

Dit was baie lekker.

Die hotel was skoon en netjies en het baie vriendelike personeel.

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It was very nice.

The hotel was clean and tidy and had very friendly staff.

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Deidre T - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deidre T
With partner

It is the best value for money regarding accommodation and breakfast buffet! Central to restaurants, beach, pubs and harbour.

Was the best stay, will recommend to everyone who needs a break away from your normal hustle and bustle.

Patrick B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Patrick B
With partner

Excellent stay.

Our stay was excellent. Staff was very friendly and attentive. Buffet breakfast every morning was great value for money, happy hour at the bar every day as well. Just the Gordons Bay wind was unpleasant.

Debbie V - Oct 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Debbie V
With partner

Amazing.

Vriendelikste personeel, uitstekende waarde vir geld, het dadelik tuis gevoel. Na 1 week het ek soveel vriende gemaak met die personeel. Sal beslis weer gaan kuier. Ligging is uitstekend, kos is uitstekend, kamers is baie gerieflik.

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Amazing.

Friendliest staff, excellent value for money, felt right at home. After 1 week I made so many friends with the staff. Will definitely visit again. Location is excellent, food is excellent, rooms are very comfortable.

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Wilderine L - Oct 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilderine L
With partner

Absolutely divine.

Great break away. Will definitely return!

Buhle N - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Buhle N
With partner

Best stay, Best rooms, best service and Amazing sea views.

Was allocated the best room. Spacious and very Clean. Room service was amazing. Great views. Breakfast with live performances. Love it.

Thane V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Thane V
Family with young children

Ligging is ideaal. Diens is eersteklas. Veiligheid baie goed. Kos heerlik. Skoon en netjies. Voldoen op elke vlak.

Fantastiese oorstop-Hotel, klipgooi vanaf strand en winkelsentrums en ook restaurante. Kamers baie goed uitgelê, met kwaliteit beddegoed en toebehore. Word hoogs aanbeveel.

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Location is ideal. Service is first class. Safety very good. Food delicious. Clean and tidy. Comply at every level.

Fantastic stopover Hotel, stone throw from beach and shopping centers and also restaurants. Rooms very well laid out, with quality bedding and fittings. Highly recommended.

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Beverly K - Mar 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Beverly K
Individual traveller

Gerieflik. Alles wat mens van 'n hotel verwag.

Kunsuitstalling in foyer en in gange 'n lieflike bonus.

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Comfortable. Everything one expects from a hotel.

Art display in foyer and in corridors a lovely bonus.

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Nicolaas H - Aug 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nicolaas H
With partner

Rustig.

Het daarna uitgesien om te ontspan en dis wat ons kon doen. Alles was in plek en het mooi uitsig gehad.

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Restful.

Was looking forward to relaxing and that's what we could do. Everything was in place and had a nice view.

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Elizma V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Elizma V
With partner

Lekker en rustig.

Was lekker rustig met 'n mooi sonsondergang, kamer lekker groot en lekker gemaklike bed.

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Nice and quiet.

Was nice and quiet with a beautiful sunset, nice big room and nice comfortable bed.

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Deon M - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Deon M
With partner

Same as above.

We had a very pleasant stay at the hotel. Everything was convenient and efficient.

Christopher K - Sep 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Christopher K
Individual traveller

Great location and awesome breakfast.

Have stayed numerous times at Krystal Beach Hotel, always a pleasure. The only negative is that there is some maintenance required here and there.

Gerhard V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Gerhard V
With partner

Heerlike, rustige kuier gehad.

Kamer was klinies netjies en skoon.

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Had a wonderful, peaceful visit.

Room was clinically neat and clean.

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Boipelo M - Feb 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Boipelo M
With partner

Peace and quiet.

Nice place to relax.

Andries B - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Andries B
With partner

8 uit 10.

Ja, maar hulle sal moet aandag gee aan instandhouding. Die een wasbak in die badkamer was verstop met ou water in. Daar is 'n selfhelp kroeg yskas maar dit was leeg.

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8 out of 10.

Yes, but they will have to pay attention to maintenance. The one sink in the bathroom was clogged with old water. There is a self help bar fridge but it was empty.

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Ugan J - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ugan J
With partner

Great stay.

Very nice and clean room. The views were great of the beach and mountains.

Daleen E - Feb 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Daleen E
With partner

Heerlik.

Die fasiliteite is pragtig en die ligging perfek. Die personeel was vriendelik maar baie onpersoonlik en die restaurant was goed, maar nie naastenby van die standaard wat ons orals anders ontvang het nie. Dit was 'n heerlike oornagpunt maar ek sal dit nie vir langer verblyf gebruik nie.

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Delicious.

The facilities are beautiful and the location perfect. The staff were friendly but very impersonal and the restaurant was good but nowhere near the standard we received elsewhere. It was a lovely overnight stop but I wouldn't use it for a longer stay.

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Stephen S - Jul 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
5/5
Stephen S
Family with young children

Will rebook.

2nd Stay,1st time standard room including breakfast was not great at all. 2nd Time king suite, much better value and breakfast was much better equipped. Waiters and kitchen staff not familiar with Sunday dinners. I was advised that I should eat elsewhere then the front desk went to go correct the staff.

Jakes H - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Jakes H
With partner

Baie lekker hotel.

Jammer dat ons die beknopste kamer gekry het, om nie te praat van die klein badkamer nie. Dis eintlik geskik vir 1 persoon en nie 2 nie. Verder is als lekker, mooi skoon en netjies.

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Very nice hotel.

Shame we got the tightest room, not to mention the small bathroom. It's actually suitable for 1 person and not 2. Furthermore, everything is nice, nice clean and tidy.

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Andre G - Feb 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Andre G
With partner

Outstanding.

I absolutely enjoyed my stay, the people, staff and service was outstanding, will surely visit again soon.

Waheeda P - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Waheeda P
Family with teenagers

It was a very relaxed and peaceful stay. We only stayed one night but it felt longer.

Our aircon in the wasn't working but we were accommodated and changed to another room. We were very pleased with our halal breakfast and enjoyed it thoroughly. Aziza was tops.

Waheeda P - Jan 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Waheeda P
Family with teenagers

It was an enjoyably stay.

Aziza at the restaurant saw to it that the breakfast was Halaal and was amazing. I would definitely recommend her to others and even went back the week after for breakfast.

Jennifer J - Mar 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Jennifer J
On business

Pleasant.

Cleaning of the rooms should be done before check-in at 14:00. After my check-in, there were still cleaning trolleys in the passage. The chef needs to ask what we would like in an omelette and not just add his own ingredients.

Arno J - Jan 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Arno J
With partner

Mooi omgewing!

By ontvangs is ons nie ingelig hoe hulle restaurant se betaalmetode werk nie. Wat 'n verleentheid! Ons is gewoond jy teken net jou strokies en handel betaling af wanneer jy vertrek. Toe ons net teken en aanstap word ons agterna gehardloop want ons het geen krediet op stelsel nie. Ons moes ingelig geword het met aankoms. Ons het 'n kamer met 3 vensters gehad. Al 3 het geen uitsig gehad nie. Vasgekyk teen geroeste lugversorgers. Teen gebou se mure en gebou direk langsaan. Badkamer was baie vuil. Ek het 'n lysie geskryf en gevra hulle moet kom skoonmaak. Hulle het toe, gedeeltelik. Kamer het erg na rook geruik alhoewel hulle geen rook toelaat in kamers nie. Was aaklig! Een bedliggie het nie gewerk nie. Die ander een was te flou om by te lees. Die ingang voor by die hotel is verskriklik vuil en beskadig. Daar is wit teëls op die trappe wat bruin is van vuilheid waar mense op- en afstap na die parkering. Meeste van die staf glad nie vriendelik nie. Hulle ontbyt was elke dag dieselfde, net op ander maniere uitgepak. Het geen idee wat is plaatkoekies nie en die sjef het erken net hy weet hoe om room te klits. Hulle bedien dit nie. Hy het op die derde oggend vir ons 'n uitsondering gemaak. Die restaurant se kos was goed gewees. Waarde vir geld, maar dis ongelukkig al wat positief was!

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Nice environment!

At reception we were not informed how their restaurant's payment method works. What an embarrassment! We are used to you just sign your slips and complete payment when you leave. When we just sign and walk on we are chased because we have no credit on the system. We should have been informed on arrival. We had a room with 3 windows. All 3 had no view. Staring against rusted air conditioners. Against building walls and building directly next door. Bathroom was very dirty. I wrote a list and asked them to come clean. They did then, partially. Room smelled bad of smoke even though they don't allow smoking in rooms. Was awful! One bedside light did not work. The other was too faint to read. The front entrance to the hotel is terribly dirty and damaged. There are white tiles on the steps that are brown with dirt where people walk up and down to the parking lot. Most of the staff not friendly at all. Their breakfast was the same every day, just wrapped in different ways. Have no idea what shortbread cookies are and the chef admitted only he knows how to whip cream. They don't serve it. He made an exception for us on the third morning. The restaurant's food was good. Value for money, but unfortunately that's all that was positive!

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Vanessa S - Dec 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Vanessa S
With friends

Die hotel is meer ingestel op partytjies as op betalende gaste.

Nee, dit was uiters onaangenaam! Die hotel het verskeie partytjies gehou reg onder ons kamer met klipharde musiek wat dit onmoontlik gemaak het om te probeer slaap. Ons kamer het ook 'black mould' in gehad wat 'n uiters onaangename reuk (vrot eier) in die kamer veroorsaak het. Dit is met die hotel opgeneem, maar daar is niks daaraan gedoen nie. Ons het versoek dat ons geskuif word na 'n ander kamer, maar ook dit is geïgnoreer. As ons nie moes bly vir verpligtinge en reeds die hotel ten volle betaal het nie, het ons die eerste aand die hotel verlaat. Ons sal dit vir niemand aanbeveel nie!

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The hotel is geared more towards parties than paying guests.

No, it was extremely unpleasant! The hotel had several parties right below our room with loud music making it impossible to try to sleep. Our room also had 'black mould' in it which caused an extremely unpleasant smell (rotten egg) in the room. It was taken up with the hotel, but nothing was done about it. We requested to be moved to another room, but this too was ignored. If we didn't have to stay for commitments and already paid the hotel in full, we left the hotel the first night. We would not recommend it to anyone!

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Anonymous Guest - Dec 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
1/5
Anonymous Guest
With partner

Never again will we sleep there.

Please read their website I left a review there. Between you and them, we or the difference in amount must be refunded. Because we stayed in this cheapest room. . Because foreigners are helped first and we locals have to sit with what is left. Horrible horrible horrible experience. . Thank you. Antoinette Blignaut.

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Andrea B - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andrea B
On business

Stunning.

Highly recommended. Room was large and clean and well stocked with all requirements. The interior is spacious and modern with beautiful art pieces presented everywhere. The breakfast was fresh, tasty, well presented and generous. With friendly staff adding to the experience.

Elanie P - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elanie P
Family with young children

Spoggerige, bekostigbare verblyf.

Krystal Beach Hotel is pragtig met die uitsig van die see en die hawe, dit was absoluut 'n fees. Is baie bekostigbaar vir 'n gesin sonder om kwaliteit af te skeep.

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Fancy, affordable accommodation.

Krystal Beach Hotel is beautiful with the view of the sea and the harbour, it was an absolute feast. Is very affordable for a family without sacrificing quality.

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Deidre T - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deidre T
With partner

Best stay ever.

I will go back again, I have stayed there 3 times already and I will be back.

Jacques D - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques D
With partner

Ek sal verseker weer daarheen gaan vir 'n naweek.

Die ligging is perfek.

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I will definitely go there again for a weekend.

The location is perfect.

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Adel V - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adel V
With partner

Fantasiese ervaring.

Baie lekker, kos by die restuarant. Aanbeveling meer koffie en melk, asook water. Kan nie wag om weer te gaan kuier nie.

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Fantasy experience.

Very nice, food at the restuarant. Recommendation more coffee and milk, as well as water. Can't wait to visit again.

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Elana L - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elana L
With partner

Ontsnap na ander wêreld.

Het weer vir tweede keer geboek en aanbeveel aan ons kinders.

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Escape to other world.

Booked again for the second time and recommended to our children.

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Petro S - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petro S
With friends

Hartlike, vriendelike personeel. Als was puik.

Ligging is so gerieflik. Ontbyt was heerlik. Sal weer en weer hulle besoek.

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Warm, friendly staff. Als was great.

Location is so convenient. Breakfast was delicious. Will visit them again and again.

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Werner S - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner S
With partner

Plesier en rustig.

Voel soos 'n oorsee vakansie met die mooi uitsig en rustige atmosfeer. En baie restaurante om van te kies.

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Fun and quiet.

Feel like an overseas holiday with the beautiful view and peaceful atmosphere. And many restaurants to choose from.

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Jaco V - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco V
Family with young children

Awesome.

Goeie diens, goeie kos en goeie als.

Lee B - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lee B
With friends

Perfek!

Baie lekker hotel!

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Perfect!

Very nice hotel!

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Lynette R - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette R
Family with teenagers

Dit was heerlik, ontspannend.

Dit is altyd lekker om by die hotel te bly. Dit het 'n rustige atmosfeer, daar is baie om te sien rondom die hotel en dit is binne loopafstand.

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It was lovely, relaxing.

It is always nice to stay at the hotel. It has a peaceful atmosphere, there is a lot to see around the hotel and it is within walking distance.

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Vendie K - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vendie K
With partner

Ons het baie lekker gekuier by die Hotel en beveel dit beslis aan.

Baie vriendelike en hulpvaardige personeel. Heerlike kuier gewees by die see.

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We had a great time at the Hotel and definitely recommend it.

Very friendly and helpful staff. Had a wonderful visit by the sea.

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Ronel S - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel S
With partner

Baie netjies, heerlike etes.

Skoon, netjies en stylvol.

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Very neat, delicious meals.

Clean, neat and stylish.

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Herman L - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman L
On business

Heerlik gebly.

Ongelooflike uitsigte en baie lekker gebly.

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Had a wonderful stay.

Incredible views and very nice stay.

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Lene B - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lene B
With partner

Sorgvry, lekkerte.

Uitstekende kliëntediens, goed ingerigte kamers en pragtige uitsig, maak die kuier so gerieflik en sorgvry.

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Carefree, deliciousness.

Excellent customer service, well-appointed rooms and beautiful views make the visit so comfortable and carefree.

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Andrew W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andrew W
With partner

Pragtig.

Etes is wonderlik. Pragtige uitsig, baie rustig.

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Beautiful.

Meals are great. Beautiful view, very peaceful.

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Jackie S - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jackie S
With partner

Was baie rustig en uitsigte is pragtig.

Die ontbyt is 'n wenner.

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Was very peaceful and views are beautiful.

The breakfast is a winner.

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Cecelia B - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecelia B
With partner

Fantasties! Vriendelike personeel en netjies.

Baie lekker! Kom definitief weer!

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Fantastic! Friendly staff and tidy.

Very nice! Definitely come again!

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Edna M - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Edna M
With partner

Dit was heerlik.

Ons het ons verblyf geniet, alles was in orde en ons het geen klagtes nie.

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It was delicious.

We enjoyed our stay, everything was fine and we have no complaints.

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Michelle H - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle H
With partner

Beautiful hotel!

We only stayed one night, but it was well worth it. The room and hotel was immaculate. The setting is really awesome - specially on the back deck facing the canals. Secure underground parking and yummy breakfast.

Mmamaila B - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mmamaila B
With partner

I enjoyed myself.

The hotel staff are very friendly. The food at the hotel was also very nice. Peaceful and enjoyable.

Seugnet V - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Seugnet V
With partner

Uitstekend.

Wonderlike plek. Wonderlike kos.

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Outstanding.

Wonderful place. Wonderful food.

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Jacques D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques D
Family with teenagers

Fantasties.

Goeie waarde vir geld.

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Fantastic.

Good value for money.

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Odendaal K - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Odendaal K
With partner

Baie lekker.

Sal weer gaan! Baie goeie kos!

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Very nice.

Will go again! Very good food!

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Wentzel D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wentzel D
With partner

Dit was 'n baie aangename ervaring.

Die kos was baie goed, ontbyt sowel as aandetes.

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It was a very pleasant experience.

The food was very good, both breakfast and dinner.

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Dolf D - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dolf D
With partner

Skitterende ervaring, puik diens.

Ontvangs was vriendelik en effektief, verblyf was netjies en uiters gerieflik, ontbyt was goed voorgesit en heerlik.

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Brilliant experience, great service.

Reception was friendly and efficient, accommodation was neat and extremely comfortable, breakfast was well served and delicious.

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Illana F - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Illana F
With partner

Beste keuse vir ons 10de huweliksherdenking gewees.

Rustig en net wat ons nodig gehad het. Asemrowende p lekkie gewees.

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Best choice for our 10th wedding anniversary.

Quiet and just what we needed. Breathtaking p been nice

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Klaas K - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Klaas K
With partner

Ideale ligging en pragtige uitsig.

Ons het van 'n spesiale aanbod op die webtuiste gebruik gemaak. Die kamer is netjies en ons het uitsig oor die strand en berg gehad. Die ligging is ideaal en daar is paar restaurante om by te gaan eet. Die sonsondergang oor die baai is ongelooflik mooi.

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Ideal location and beautiful view.

We took advantage of a special offer on the website. The room is neat and we had a view of the beach and mountain. The location is ideal and there are a few restaurants to eat at. The sunset over the bay is incredibly beautiful.

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Prinell N - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Prinell N
With partner

Beautiful scenic stay.

One of the most beautiful places I've stayed at. The luxury suite had amazing views.

Ilke M - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ilke M
Individual traveller

Just what was needed. Breakaway from life in the best way possible.

From the check in till check out, everything was great. Food was good, cleanliness was great and will definitely book here again.

Conrad V - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Conrad V
With partner

Ontspannend.

Sal dit enige tyd aanbeveel, kos is baie lekker, die omgewing is mooi en baie om mens mee besig te hou. Kamerdiens was 'n probleem. Hulle het twee keer glad nie ons order verwerk nie, maar anders as dit uitstekend.

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Relaxing.

Would recommend it anytime, food is very good, the environment is beautiful and plenty to keep you busy. Room service was a problem. Twice they didn't process our order at all, but otherwise excellent.

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Dirk L - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk L
With partner

Netjies en skoon, ruim en luuks.

Ons kamer was nog nie reg toe ons daar aankom nie, so maak net seker vooraf as jy dalk gedruk is vir tyd. Maar andersins was ons baie tevrede. Die kamer waarin ons gebly het was baie ruim en luuks en als was skoon en netjies. Ons het baie mooi uitsig gehad na beide die hawe en die see op die 4de vloer. Kan regtig die hotel aanbeveel.

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Neat and clean, spacious and luxurious.

Our room wasn't ready when we got there, so just check in advance if you might be pressed for time. But otherwise we were very satisfied. The room we stayed in was very spacious and luxurious and everything was clean and tidy. We had a very nice view to both the harbor and the sea on the 4th floor. Can really recommend the hotel.

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Rev. Santa E - Aug 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Rev. Santa E
With friends

Uitstekende diens.

Uitstende diens. Heerlike ontbyt.

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Excellent service.

Outstanding service. Delicious breakfast.

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Klaas K - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Klaas K
With partner

Pragtige uitsig oor berge, see en marina.

Was vir besigheid in Kaapstad en Gordonsbaai was ideale oorslaapplek op pad terug huis toe. Die kamers is netjies en skoon. Die restaurant se aandete en ontbyt was baie lekker. Daar is ook 'n paar ander eetplekke naby hotel. Ons het dit geniet om buite te sit en die pragtige sonsondergang te aanskou. Die 40% afslag op verblyf was 'n bonus.

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Beautiful view of mountains, sea and marina.

Was in Cape Town for business and Gordons Bay was an ideal stopover on the way back home. The rooms are neat and clean. The restaurant's dinner and breakfast were very nice. There are also a few other places to eat near the hotel. We enjoyed sitting outside and watching the beautiful sunset. The 40% discount on accommodation was a bonus.

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Alain C - Apr 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Alain C
With partner

Awesome.

Amazing place, staff amazing as well highly recommended.

Sinria W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Sinria W
With partner

Ontspannend in 'n rustige omgewing.

Ruim skoon kamers. Vriendelike personeel wat vinnig reageer op versoeke. Goeie ontbyt. Goeie Vrydag was heerlik met kerrievis en paasbolletjies en selfs paaseiers. Sal defnitief weer 'n draai maak.

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Relaxing in a peaceful environment.

Spacious clean rooms. Friendly staff who respond quickly to requests. Good breakfast. Good Friday was delicious with curry fish and Easter buns and even Easter eggs. Will definitely visit again.

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Willie V - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Willie V
With partner

Baie lekker.

Sal weer daar gaan kuier.

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Very nice.

Will visit there again.

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Odette B - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Odette B
Individual traveller

It was amazing with a breathtaking view from my room.

The staff were very friendly and the food was delicious.

Theresa G - Dec 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Theresa G
With partner

Dit is baie mooi en luuks. Kan dalk porters onder in basement sit om die gaste te help en die ontvangsdames kan 'n bietjie vriendelike wees.

Baie mooi en luukse kamers.

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It is very beautiful and luxurious. Maybe put porters down in basement to help the guests and the receptionists could be a bit friendly.

Very nice and luxurious rooms.

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Russell L - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Russell L
With partner

Very good.

Location is good. Staff is top-notch, food is excellent.

Andries S - Apr 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Andries S
With partner

Bitter goed.

Vriendelike diens en goed toegeruste geriewe.

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Bitter stuff.

Friendly service and well equipped facilities.

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Nicolene O - Feb 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Nicolene O
Family with young children

Lekker rustig. Naby strand.

Veilige parkering. Rustig en loopafstand van die strand. Heerlike ontbyt en netjiese kamers.

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Nice and quiet. Near beach.

Secure parking. Quiet and walking distance to the beach. Delicious breakfast and neat rooms.

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Darren S - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Darren S
Family with young children

Awesome hotel.

Stayed in a family duplex suite, kids loved having their own space.

Kurt P - Nov 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
5/5
Kurt P
With partner

Was a wonderful experience.

The breakfast was great, staff friendly and very nice rooms.

Melitta S - Aug 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Melitta S
With partner

Relaxing stay.

Had to wait to check-in, as the room was not ready at check in time.

Bertie H - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
2/5
Value for money
5/5
Bertie H
With partner

Amazing from the minute we got there.

Amazing stay, staff is extremely friendly and attentive, room was spotless and the service was great. Best breakfast I had in a long time with an amazing spread.

Bruce T - Jan 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Bruce T
Individual traveller

Nice, but could improve.

Nice suite, but room 206 has no view of the sea or the marina and that was very disappointing especially as I travelled so far. There should be some bottled water available in the bar fridge. The room should also have an information booklet telling you where restaurants etc are. otherwise all good.

Nathan O - Dec 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Nathan O
With partner

Waarde vir geld, personeel is vriendelik en baie professioneel.

Dit was beslis 'n aangename ervaring en sal dit vir enige persoon aanbeveel.

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Value for money, staff are friendly and very professional.

It was definitely a pleasant experience and would recommend it to anyone.

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Tarne D - Oct 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Tarne D
Family with young children

We booked a Family suite for 2 adults and 2 kids aged 8 & 3. We were given a stunning suite but with only 2 beds. After calls to reception and the help of Lluwellen, a steward, we finally were moved to a lovely room as advertised with a bonus of being on the pool level. Kids loved it and we could relax on our patio and watch them comfortably. Food was good and we definitely will be back.

Definitely a lovely break away from home, with easy beach access, a lovely pool and a delicious room service menu. Kids had a blast - we even managed to get rods for them to fish at the pier whilst having lunch at Ocean Basket. Memorable moments indeed!

Niel O - Oct 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Niel O
With partner

We really enjoyed our stay. The room was comfortable, clean and spacious. The staff were very friendly and helpful. We had a lovely dinner as well.

We will definitely be back.

Lottie V - Apr 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Lottie V
Family with teenagers

Vir besigheid.

Diens en personeel baie behulpsaam en vriendelik.

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For business.

Service and staff very helpful and friendly.

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Gerhardus C - Jan 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Gerhardus C
With partner

Good value for money.

Good location and a neat hotel.

Gustaf G - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
5/5
Gustaf G
With partner

Lekker gebly, mooi omgewing.

Lekker rondgery, pragtige omgewing. Hotel is mooi, skoon, vriendelike diens.

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Nice stay, nice environment.

Nice ride, beautiful surroundings. Hotel is nice, clean, friendly service.

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Andries L - Jun 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Andries L
With partner

Baie lekker gewees.

Dit was ongelukkig net te kort gewees. Ons het baie lekker gebly, dankie.

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It was very nice.

Unfortunately, it was just too short. We had a great stay, thank you.

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Tania M - Oct 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Tania M
With partner

We enjoyed the hotel, the staff were very friendly. The amenities in the room were average at best. There was limited water and one had to carry bottles of water upstairs to the room.

There were guests above us that were extremely noisy until 3 am. There did not seem to be much done about it from the Hotel management side. Service in general was slow at the bar and restaurant. Food was average. The views and location of the hotel are the highlights.

Charlene T - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Charlene T
With partner

Skoon en netjies maar die restaurant moet aandag kry.

Dit is skoon, baie lekker kamer maar ek was glad nie gelukkig met die restaurant nie. Swak diens en die kos was ook nie so wow nie.

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Clean and tidy but the restaurant needs attention.

It is clean, very nice room but I was not happy at all with the restaurant. Poor service and the food wasn't that wow either.

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Elroy E - Jul 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Elroy E
With partner

Dit was lekker gewees, behalwe dat ons kamer nie water gehad het nie.

Ontbyt was so-so. Het eerlikwaar meer verwag van 'n plek van hulle gehalte. Hulle kan gerus 'n bietjie meer moeite maak met die buffetontbyt. Sal weer gaan in die toekoms.

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It had been nice, except that our room had no water.

Breakfast was so-so. Honestly expected more from a place of their quality. They can easily make a little more effort with the buffet breakfast. Will go again in the future.

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Duane D - Jun 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Duane D
With partner

Okay.

Dit is okay. Ons het meer verwag van 'n 4-ster. Daar is nie drinkwater in die kamer nie, die ontbyt is basies, die kamer is groot en ruim, maar niks spesiaals nie. Mense is vriendelik en behulpsaam en dis veilig, maar die ontbyt-buffet was koud, vrugte was nie ryp nie en koffie was nie die beste nie. WiFi is nie algemeen of aangebied nie. Weereens, dis okay maar nie ekstra nie, net die basiese.

Irene E - Sep 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Irene E
Family with young children

Nooit in kennis gestel daar is 'n funksie en geen dienste beskikbaar. Selfs restaurant was nie eens toeganklik nie.

Hotel kon ons vooraf van die funksie daar gehou in kennis gestel het en geen gaste diens of restaurant diens beskikbaar. Sou dan alternatiewe hotel eerder gekies het.

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Never notified there is a function and no services available. Even restaurant was not even accessible.

Hotel could have informed us in advance of the function held there and no guest service or restaurant service available. Would have chosen alternative hotel instead.

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Anonymous Guest - Feb 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Anonymous Guest - Oct 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner
Shanice S - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shanice S
With partner

Fantasties!

Beste wegbreekplek om na toe te gaan! Sal definitief weer gaan!

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Fantastic!

Best getaway to go to! Will definitely go again!

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Rochelle K - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rochelle K
With partner

Fantastiese vakansieplek.

Ons het baie lekker gebly. Die personeel is baie professioneel en vriendelik en die kos was amazing.

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Fantastic vacation spot.

We had a very nice stay. The staff is very professional and friendly and the food was amazing.

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Wilma D - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilma D
Family with young children

Die beste in die weste.

Baie vriendelike en hulpvaardige personeel.

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The best in the west.

Very friendly and helpful staff.

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Maruzanne M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maruzanne M
With partner

Fantasmagories.

Ons was baie tevrede met alles vriendelike personeel, diens by restaurant uitstekend, ontbyt was lekker, ons het lekker gebly, sal definitief weer gaan en vir bietjie langer.

Cecil C - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecil C
With partner

Enjoyable and safe stay.

Bradley and Rachelle at reception excellent and friendly. Kitchen staff all excellent and professional during Covid times.

Michelle A - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle A
With partner

Dit was beslis die moeite werd en ons sal beslis weer terugkeer.

Die diens was puik en ontbyt was heerlik.

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It was definitely worth it and we will definitely be back.

The service was great and breakfast was delicious.

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Jeanne C - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jeanne C
With partner

Awesome.

Kon lekker ontspan. Alles was naby en het voldoen aan ons vereister vir 2 nagte.

Edwina V - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Edwina V
Family with young children

Fantasmagories!

Ons sal enige tyd terugkeer! En vir almal aanbeveel van die diens en vriendelikheid. Restaurant se kos is "to die for", kinders was mal daaroor.

Moira B - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Moira B
With partner

Uitstekende diens.

Vriendelike staff, uitstekende diens. Kos baie lekker. Hotel, netjies en skoon.

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Excellent service.

Friendly staff, excellent service. Food very nice. Hotel, neat and clean.

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Shaundrey-lee F - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaundrey-lee F
With partner

We discovered a gem. We enjoyed every moment.

It's like a mini waterfront, picture perfect. The staff is so friendly, not forgetting the food - we couldn't get enough. You will definitely see us again.

Katy M - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Katy M

Heerlike tyd saam my moeder daar gehad.

Ons kon vir niks beter gevra het nie. Ontbyt was heerlik. Baie dankie vir 'n lieflike tyd wat ons daar kon spandeer.

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Had a wonderful time with my mother there.

We couldn't have asked for anything better. Breakfast was delicious. Thank you very much for a lovely time we were able to spend there.

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Derick J - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Derick J
With partner

Gerieflik en waarde vir geld

Baie lekker gewees. Waarde vir geld. Heerlike ontbyt gewees.

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Comfortable and value for money

It was very nice. Value for money. It was a delicious breakfast.

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Dionne M - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dionne M
Family with young children

Good.

Sien sterre.

Stephan L - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephan L
Family with young children

Wegbreek-naweek

Die hotel was baie mooi, skoon en netjies. Die ligging is by die strand, met 'n mooi uitsig oor die baai. Die familiekamer het wel trappe na die 2de verdieping wat dit moeilik gemaak het met 'n klein kindjie. Lekker geslaap.

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Breakaway weekend

The hotel was very nice, clean and tidy. The location is by the beach, with a nice view of the bay. The family room does have stairs to the 2nd floor which made it difficult with a small child. Slept well.

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Belinda L - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Belinda L
Family with teenagers

Fantasties! Net te kort.

Personeel is baie vriendelik en uiters hulpvaardig. Kamers is goed ingerig. Ontbyt was uit die boonste rakke. So ook die res van die etes in die restaurant.

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Fantastic! Just too short.

Staff are very friendly and extremely helpful. Rooms are well appointed. Breakfast was top notch. So are the rest of the meals in the restaurant.

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Morne K - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Morne K
Family with young children

Perfek vir 3 dae se wegbreek.

Presies wat ons vereis het.

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Perfect for a 3 day getaway.

Exactly what we required.

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Elsje C - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsje C
Family with teenagers

Amazing, amazing, amazing.

Gerieflike kamers met pragtige uitsig. Lekkerste ontbyt en aandete. Veilige parkering. Vir seker hoog aanbeveelbaar. Sal vir seker weer gaan.

Elmarie V - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie V
With partner

Lieflike omgewing.

Ons het baie lekker gebly. Krystal Beach Hotel is perfek geleë om omgewing te verken. Ontbyt was heerlik en die personeel was almal vriendelik en hulpvaardig.

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Lovely surroundings.

We had a very nice stay. Krystal Beach Hotel is perfectly located for exploring the surrounding area. Breakfast was delicious and the staff were all friendly and helpful.

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Chantal B - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantal B
Family with young children

Lovely view.

We had an amazing stay, will surely be back soon. Friendly staff, food was lovely.

Mariette S - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariette S
With partner

Uitstekend!

Vriendelike en behulpsame personeel, netjiese en skoon kamers, goeie waarde vir geld en 'n asemrowende mooi uitsig!

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Outstanding!

Friendly and helpful staff, neat and clean rooms, good value for money and a breathtakingly beautiful view!

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Robert D - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Robert D
With partner

Die ligging is uitstekend en uitsig oor die see en berge is asemrowend.

Kan dit verseker aanbeveel. Die kos word baie mooi bedien en die personeel doen ekstra moeite. Die afslag maak dit beslis die moeite werd om suite te bespreek. Werklik goeie waarde vir geld.

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The location is excellent and the view over the sea and mountains is breathtaking.

Can definitely recommend it. The food is served very nicely and the staff makes an extra effort. The discount definitely makes it worth booking a suite. Really good value for money.

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Christelle P - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christelle P
With friends

Fantasties.

Dit was baie lekker, die diens en kos was uit die boonste rakke!

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Fantastic.

It was very nice, the service and food were top notch!

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Melanie M - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie M
With partner

Stunning.

Beautiful views, stunning room, wonderful staff, excellent location.

Nico V - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nico V
With partner

Amazing hotel to stay at.

Will really definitely be back.

Stiaan M - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stiaan M
With partner

Asemrowend!

Dit was regtig baie lekker. Baie netjies en skoon. Mooi uitsig en goeie diens. Kan nie kla oor enigiets nie. Sal weer teruggaan.

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Breathtaking!

It was really very nice. Very neat and clean. Nice view and good service. Can't complain about anything. Will go back again.

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Marlicious M - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlicious M
With friends

Uitstekend.

Ek het dit verskriklik baie geniet, die diens was puik en die personeel was uitstekend.

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Outstanding.

I really enjoyed it, the service was great and the staff were excellent.

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Walter S - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Walter S
With partner

Dit was regtig baie lekker en het ’n pragtige uitsig.

Sal definitief weer hier kom kuier! Mense moet die Zest restaurant probeer wat minder as 2 km van die hotel af geleë is.

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It was really very nice and has a beautiful view.

Will definitely visit here again! People should try the Zest restaurant which is located less than 2 km from the hotel.

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Jacques J - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques J

Fantasies!

Pragtige hotel met puik diens. Was nie ons 1ste keer daar nie en beslis nie die laaste nie. Luxury suite word defnitief aanbeveel.

Edyne L - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Edyne L
With partner

Home away from home.

Absolutely 5 stars. Staff are friendly and helpful. Accommodation was perfect. My husband and I loved and enjoyed every second of our stay. Special thanks to Rachelle for really going all out with my husband's surprise. It was received with a warm and happy heart: champagne on ice chocolates in the room ─ oh how lovely. The food deserves a 10 /10 excellence! The chef really knows his story! We even enjoyed the breakfast buffet ─ all smiles. Filled our tummies with goodness. Krystal Beach Hotel, you've been excellent to us! We will see you in the future again.

Gert J - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gert J
With partner

Goeie diens, vriendelike personeel.

Hotel personeel is uitstekend en behulpsaam. Kamers is baie netjies en skoon. Restaurant het topgehalte-kos.

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Good service, friendly staff.

Hotel staff are excellent and helpful. Rooms are very neat and clean. Restaurant has top quality food.

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Pixie B - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pixie B
With partner

Awesome!

Ons het in Februarie 2021 bespreek by Krystal Beach Hotel. Van die begin tot einde by Krystal Beach was 100% perfek! Sal beslis weer teruggaan.

Simoné H - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Simoné H
With partner

Lekker.

Vriendelike en baie hulpvaardig! Die restaurant se kos is heerlik en vinnige flink diens.

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Nice.

Friendly and very helpful! The restaurant's food is delicious and the service quick and efficient.

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Simone N - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Simone N
With partner

Was baie lekker. Pragtige omgewing en hotel se personeel is baie behulpsaam en vriendelik.

Vriendelike en behulpsame personeel. Hotel se ligging is pragtig.

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Was very nice. Beautiful surroundings and the hotel's staff are very helpful and friendly.

Friendly and helpful staff. Hotel's location is beautiful.

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Logan H - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Logan H
With partner

It was very pleasant. I have no complaints.

Our timing was very off when we visited Krystal Beach Hotel. It was windy and rainy which means we couldn't enjoy all the outdoor facilities properly, like the pool, having supper or lunch outside or even going to the beach. The service we got at the hotel was great, I have no complaints. The room was exactly as displayed: I was happy and excited about that. We were assisted promptly when asking for a few things from reception.

Corne V - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Corne V
Individual traveller

Vriendelik en gemaklik, ongelukkig praat almal hier net Engels.

Ek het verwag om Afrikaans te hoor by ontvangs, hulle praat net Engels.

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Friendly and comfortable, unfortunately everyone here only speaks English.

I expected to hear Afrikaans at reception, they only speak English.

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Jodene P - Sep 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jodene P
With partner

Service was great, tranquil environment and excellent food.

Service was great, the staff was really welcoming, tranquil environment with lovely views of the marina and excellent food, breakfast was on point.

Stephan P - Sep 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephan P
With partner

Uitstekend.

Uitstekende diens van Bradley en Rochelle.

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Outstanding.

Excellent service from Bradley and Rochelle.

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Karin V - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Karin V
With partner

Die hotel self was 'n ervaring; binne en buite. Daar is genoeg om te doen.

Die hotel integreer ook met die omgewing wat 'n ervaring is. Dienste in en rondom die hotel word aangebied.

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The hotel itself was an experience; inside and outside. There is plenty to do.

The hotel also integrates with the environment which is an experience. Services in and around the hotel are offered.

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Louie E - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louie E
With partner

Lovely rooms and venue

A very nice hotel, breakfast was a bit average relative to all the other good amenities, but overall a good experience.

Jennifer Ann M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Jennifer Ann M
With partner

Netjies, vriendelike personeel baie hulpvaardig. Mooiste uitsig!

Sal beslis aanbeveel. Pragtige kamers, baie skoon. Goeie diens van personeel gekry.

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Neat, friendly staff very helpful. Most beautiful view!

Would definitely recommend. Beautiful rooms, very clean. Got good service from staff.

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Ilke M - Nov 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ilke M
With partner

Very nice stay, beautiful room although not the same as the image, didn't have the balcony. However beautiful views and large rooms.

Cleanliness needs to be better as their was a few insects in the bathroom and bathtub.

Lulu V - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Lulu V
With friends

Baie geniet. Pragtige uitsig! Vriendelike personeel.

Vriendelike ontvangs. Goeie kamerdiens. Alles geniet!

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Enjoyed a lot. Beautiful view! Friendly staff.

Friendly reception. Good room service. Enjoy everything!

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Patrick B - Aug 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Patrick B
With partner

Very nice indeed. Not untouched by covid, therefore understaffed.

Background music in public areas a bit loud and intrusive, but that was my only niggle, not even a complaint. Staff very attentive and helpful. Great facilities and location, great breakfast.

Kashiefa C - Feb 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Kashiefa C
With partner

Baie lekker, rustige intieme atmosfeer gehad met my geliefde.

Ontbyt was baie lekker uit gesit en ons het dit geniet, die vars seelug en verblyf is uitstekend.

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Had a very nice, peaceful intimate atmosphere with my beloved.

Breakfast was very nicely put out and we enjoyed it, the fresh sea air and accommodation is excellent.

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Hildegard Isabelll J - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Hildegard Isabelll J
Family with young children

Verblyf was merkwaardig. Uitsig asemrowend.

Net 'n jammerte ons kon nie langer vertoef nie a.g.v. ons kortstondige reisplan.

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Stay was remarkable. View breathtaking.

Just a pity we couldn't stay longer because our short-term travel plan.

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Jackie J - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Jackie J
With partner

Mooi uitsig en goeie kos.

Goeie klientediens en op spesiale aanbieding goeie waarde vir geld.

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Nice view and good food.

Good customer service and on special offer good value for money.

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Kevin G - Oct 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Kevin G
Family with teenagers

Ons moes 'n halfuur wag om in te boek. Vloer was baie taai in die sitkamer, maar was baie mooi en baie lekker.

Dit was 'n aangename kuier, daar was 'n troue soos die musiek was baie hard. Die kamer was nie 100 % skoon nie. Daar was geen vars water of teelepels vir koffie in die kombuis nie.

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We had to wait half an hour to check in. Floor was very sticky in the living room, but was very nice and very nice.

It was a pleasant visit, there was a wedding as the music was very loud. The room was not 100% clean. There was no fresh water or teaspoons for coffee in the kitchen.

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Frik D - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Frik D
With partner

Rustig, spasie, vriendelike mense, mooi uitsig.

Hotel was nie besig nie. So dit was baie stil met geen gedrang of mense om jou nie. Het die idee gekry dat omdat ons so min gaste was het die personeel tyd gekry om te glimlag en aandag te spandeer aan hul gaste. Ook die sekuriteits personeel word hierby ingeslut

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Quiet, space, friendly people, nice view.

Hotel was not busy. So it was very quiet with no crowds or people around you. Got the idea that because we were so few guests the staff got time to smile and pay attention to their guests. The security personnel are also included in this

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Hannnes M - Nov 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Hannnes M
With partner

Goeie waarde vir geld.

Goeie waarde vir geld, baie mooi area en goeie diens ondervind. Gimtoerusting is nie in 'n goeie toestand nie.

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Good value for money.

Good value for money, very nice area and experienced good service. Gym equipment is not in good condition.

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Sakkie H - May 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Sakkie H
With partner

Gawe verblyf in Gordonsbaai.

Baie lekker basis vir besoek aan en verkenning van omgewing. Goed toegerus met ruim kamer. Restaurant se spyskaart bied verskeidenheid teen billike pryse. Net 30 min vanaf die lughawe.

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Great stay in Gordons Bay.

Very nice base for visiting and exploring the surroundings. Well equipped with spacious room. Restaurant's menu offers variety at reasonable prices. Just 30 min from the airport.

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Tarne D - Jan 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Tarne D
Family with young children

Was great to be able to use the pool since beaches were off limits.

Was a bit stressful since the accommodation we selected was a family unit. The duplex is great with older kids but we had a 7 and 1 year old and constantly need to get baby off the stairs and keep him off the balcony since railing were wide enough for him to fall through.

Zonicka V - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Zonicka V
With partner

Pragtige plek.

Baie dankie, het vreeslik lekker gebly, sal definitief weer kom.

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Beautiful place.

Thank you very much, had a great stay, will definitely come again.

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Thea E - Sep 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Thea E
With friends

Kuier saam met ' n vriendin.

Was 'n heerlike aandjie uit. Aandete, cocktails en ontbyt was heerlik.

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Hanging out with a friend.

Had a great night out. Dinner, cocktails and breakfast were delicious.

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Chris S - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Chris S
With partner

Baie nice hotel en restaurant se kos is smaaklik.

Pragtige hotel langs die see en mooi bote.

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Very nice hotel and restaurant's food is tasty.

Beautiful hotel by the sea and beautiful boats.

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Jackie S - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jackie S
With partner

Was baie tevrede met kamer.

Ons was baie tevrede met die kamer en alles was mooi skoon, die uitsig was ook baie mooi. Die ontbyt die volgende oggend was uit die boeke uit. Ons sal beslis weer kom.

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Was very satisfied with room.

We were very satisfied with the room and everything was nice and clean, the view was also very nice. The breakfast the next morning was out of the books. We will definitely come again.

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Nicola L - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Nicola L
With partner

A night away for some "alone" time.

A nice place and good food.

Patrick M - Sep 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Patrick M
With partner

Suite was huge, furnishings poor, room ambiance poor.

No fridge, no microwave, basic furniture.

Loren B - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Loren B
With partner

Dit was fantasies!

Die uitsig is ongelooflik.

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It was fantasy!

The view is incredible.

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Manie N - Feb 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Manie N
Individual traveller

Goeie ligging , maar hotel kort aandag.

Ek het die hotel oorweeg meestal omdat die kamer op 'n spesiale aanbieding was. Daarom kan ek seker nie te ondankbaar klink nie. Die hotel kort baie aandag. Hulle werk egter daaraan. Daar is egter beter plekke in die prysklas waarin die hotel meeding. Daarom sal ek dit glad nie aanbeveel nie.

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Good location, but hotel needs attention.

I considered the hotel mostly because the room was on a special offer. That's why I probably can't sound too ungrateful. The hotel needs a lot of attention. However, they are working on it. However, there are better places in the price range in which the hotel competes. Therefore, I would not recommend it at all.

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Komilla N - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Komilla N
With partner

Excellent stay, beautiful location.

Bradley was most welcoming when we arrived at the hotel.

May M - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
May M
With partner

Amazing.

I love it, breath of fresh air.

Abdul E - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Abdul E
With partner

Great stay.

Had a great stay at Krystal Beach Hotel. We enjoyed it very much.

Whelyn V - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Whelyn V
With partner

Amazing! Everything was top notch. Thanks for the 5 star experience. I'm in love with your food.

Loved the setting. Best hospitality service, best food!

Maryka V - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryka V
With partner

Dit was regtig baie aangenaam.

By ontvangs het Bradley ons so hartlik ontvang en oor alles van die hotel asook die omgewing ingelig. Jy kry dit nie meer nie.

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It was really very pleasant.

At reception, Bradley received us so warmly and informed us about everything about the hotel as well as the surroundings. You don't get that anymore.

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Zelda E - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelda E
With partner

Absoluut heerlik en kamerdiens is besonders, die lekkeste kos ooit! Probeer gerus die mossels!

Daar was 'n probleem met ons kamer se bespreking, maar hulle het ons in 'n lieflike alternatiewe kamer gesit met 'n pragtige uitsig oor die see. Ons het komplimentêre hot chocolate gekry wat heerlik was en 'n bord verskeie koeke en nagereg! Die kos en ontbyt is uitsonderlik en daarvoor wil ek teruggaan! Ek beveel hierdie hotel ten sterkste aan.

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Absolutely delicious and room service is exceptional, the most delicious food ever! Do try the mussels!

There was a problem with our room booking but they put us in a lovely alternative room with a beautiful view of the sea. We got complimentary hot chocolate which was delicious and a plate of various cakes and dessert! The food and breakfast are exceptional and I want to go back for that! I highly recommend this hotel.

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Anthea T - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthea T
With partner

Quality service.

Wonderful customer service, friendly efficient staff, food was beyond excellent.

Liana S - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liana S
With partner

Lekker ontspan.

Vriendelike personeel. Gehalte etes en die prys was bekostigbaar en bedien groot porsies. Hul het ons tuis laat voel. Was regtig die geld werd. Pragtige kamers netjies skoon en mooi see-uitsig.

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Have a nice relax.

Friendly staff. Quality meals and the price was affordable and serving large portions. They made us feel at home. Was really worth the money. Beautiful rooms, clean and nice sea view.

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Sphumelele M - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sphumelele M
With partner

We had a lovely stay, the staff was friendly. The food, drinks were tops.

The place is amazing.

Cailie H - Dec 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Cailie H
With partner

Lovely

Lovely location in the marina, restaurants close by if you do not want to eat at the hotel and a small beach in walking distance. Perfect for a night away!

Portia V - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Portia V
With partner

The accommodation was very clean and comfortable. They met all the protocols of Covid and was well managed.

The staff at the front desk was very helpful and the hotel is in a perfect spot right opposite the beach and close to amenities needed for a pleasant break - home away from home. Rooms are a lovely size and completely comfortable.

Marius F - Aug 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius F
With partner

Lekker gerus, het sommer uitgerus gevoel toe ons weer vertrek het.

Mooi uitsig, en kon lekker gaan stap.

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Well rested, just felt rested when we left again.

Nice view, and could go for a nice walk.

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Tersia C - Mar 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tersia C
With partner

Dit is 'n heerlike wegbreek nie te ver van die Kaap af nie.

Die hotel is goed geleë met toegang tot verskeie restaurante.

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It's a lovely getaway not too far from the Cape.

The hotel is well located with access to several restaurants.

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Claudia R - Sep 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Claudia R

Good.

Upon arrival, the room was not ready, the pillows were on the couch and there weren't any robes in the closet. Had to draw staff's attention to it. The staff at the spa was friendly but it seems they don't have a system in place to generate an electronic invoice and am still waiting on them to respond via email after leaving.

Sugnuet D - Feb 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Sugnuet D
With partner

Kamer was mooi en modern uitgelê.

Net 'n paar goed waaraan die hotel kan aandag gee vir toekomstige gaste. Ek het die rump steak bestel en dit was baie droog en asof dit uit die vrieskas uitgehaal is en nog half gevries was aan die binnekant. Baie taai vleis gewees. Die lugverkoeling in die slaapkamer self was so laag soos 16 grade gestel, maar die temperatuur het steeds baie warm gebly in die kamer weens die lugverkoeling glad nie koud geblaas het nie. Die cocktail bar wat aangedui was op die website was vol vuil tafels, ons het 15 minute gesit en niemand het ons eers benader om 'n bestelling te neem nie. Dit het meer soos 'n verlate bar gelyk en ons het toe maar geskuif na die kuierplek langs die hotel.

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Room was nicely and modernly laid out.

Just a few things the hotel could address for future guests. I ordered the rump steak and it was very dry and like it was taken out of the freezer and still half frozen on the inside. Very tough meat. The air conditioning in the bedroom itself was set as low as 16 degrees, but the temperature still remained very warm in the room due to the air conditioning not blowing cold at all. The cocktail bar that was indicated on the website was full of dirty tables, we sat for 15 minutes and no one even approached us to take an order. It looked more like an abandoned bar and we then moved to the hangout next to the hotel.

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Janine M - Aug 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Janine M

Very nice.

Hotel and food was absolutely 5 star, the entrance area just needs a bit of work as the outside of the hotel is a public beach area and hotel seems to be halfway through a painting job.

Leonard V - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leonard V
With partner

Lekker tyd gehad. Baie vriendelike diens.

Hotel is baie netjies en modern. Werkers baie vriendelik en ontbyt is lieflik. Sal graag weer terug gaan.

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Had a nice time. Very friendly service.

Hotel is very neat and modern. Workers very friendly and breakfast is lovely. Would love to go back again.

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Hanna B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanna B
With partner

Alles en nog meer wat ons wou hê.

Skoon, netjiese kamers gehad en puik restaurant. Die ontbyt was die beste! Flink kamerdiens.

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Everything and more than we wanted.

Clean, neat rooms and great restaurant. The breakfast was the best! Quick room service.

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Deon V - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deon V
Individual traveller

Heerlik en rustig.

Het eintlik vir my sus se verjaardag dit gegee as geskenk. Sy was uit die veld geslaan oor die pamperlang.

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Great and peaceful.

Actually gave it to my sister as her birthday gift. She was knocked off her feet with the luxury at this stay.

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Krystal Beach Hotel 's response

Beste Jackie,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Meagan K - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Meagan K
With partner

Uitstekend!

Uitstekende en mooi hotel.

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Outstanding!

Excellent and beautiful hotel.

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Krystal Beach Hotel 's response

Beste Meagan,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lood V - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lood V
With partner

Goeie ligging met puik geriewe.

Gebruik gemaak van spesiale aanbod wat ons gekry het deur die webtuiste. Die hotel is goed geleë en baie gemaklik. Ruim kamer met mooi uitsigte. Die restaurant se kos was uitstekend.

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Good location with great facilities.

Made use of a special offer we got through the website. The hotel is well located and very comfortable. Spacious room with nice views. The restaurant's food was excellent.

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Krystal Beach Hotel 's response

Beste Lood,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jo-anne L - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jo-anne L
With partner

Was perfect.

We had an awesome stay for 3 nights. The customer service was fantastic. The room was perfect and very neat. I would recommend Krystal Beach hotel to any person.

Maretha N - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maretha N
With partner

Dit was ongelooflik lekker en luuks.

Ek het bespreek en navraag gedoen of die kamer 'n balkon het. Hulle het laat weet dit het 'n balkon. Toe ons inboek is ons egter meegedeel dat die hotel volbespreek is en daar nie 'n kamer met balkon beskikbaar is nie. Ons was nie gelukkig nie en binne 'n uur is ons na 'n ander kamer verskuif, wat duidelik in 'n ander prysklas was as wat ek bespreek het. Ons het verskriklik lekker gebly en die diens was puik. Baie dankie, ons sal definitief weer gaan.

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It was incredibly nice and luxurious.

I booked and inquired if the room had a balcony. They let us know it had a balcony. However, when we checked in we were told that the hotel was fully booked and there was no room with a balcony available. We were not happy and within an hour we were moved to another room, which was clearly in a different price range than what I had booked. We had a great stay and the service was great. Thank you very much, we will definitely go again.

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Krystal Beach Hotel 's response

Beste Maretha,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Marina V - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marina V
With friends

Beautiful hotel. Brilliant service. Food was good and right on the beach, never felt unsafe.

I would just like to add to my review and thank the staff and personnel at Krystal Beach hotel for their incredible integrity and honesty and making the effort for letting us know that we forgot a small carry bag full of items there. I received an email from them assuring me that they would keep it safe and I had a courier fetch it for me. To Krystal Beach Hotel thank you, much appreciated. These are the little things that money can't buy. My next holiday will definitely be back at Krystal Beach!

Jo-anne E - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Jo-anne E
With partner

Die moeite werd.

Die hotel is baie mooi en netjies, definitief waarde vir geld gewees. Personeel baie vriendelik en behulpsaam.

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Worth it.

The hotel is very nice and tidy, definitely value for money. Staff very friendly and helpful.

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Krystal Beach Hotel 's response

Beste Jo-anne,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Vanessa P - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Vanessa P
With partner

Ongelooflike ligging en diens!

Die kliëntediens is baie goed, die kamer en uitsig ongelooflik, om nie eers te praat van die heerlike kos nie. Sal defnitief weer daar kuier!

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Incredible location and service!

The customer service is very good, the room and the view incredible, not to mention the delicious food. Will definitely visit again!

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Krystal Beach Hotel 's response

Beste Vanessa,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Nicole W - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Nicole W
On business

Very nice hotel to stay in.

Room was clean and well maintained. Lovely finishes and beautiful bathrooms.

Rudy M - Oct 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Rudy M
With partner

Regte posisie, regte geld en baie mooi afgewerk!

Ons het ons 20ste huweliksherdenking in Gordonsbaai gevier met die idee om dit as ons basis te maak om die res van die area te verken. Die hotel was perfek geleë en was baie luukser as wat ons verwag het. Die kamers was skoon en modern. Die perseel was vriendelik en ken hulle hotel. Ons aandetes en ontbyt was uit die boonste rakke met hulle nuwe chef!

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Right position, real money and very nicely finished!

We celebrated our 20th wedding anniversary in Gordon's Bay with the idea of making it our base to explore the rest of the area. The hotel was perfectly located and was much more luxurious than we expected. The rooms were clean and modern. The premises were friendly and know their hotel. Our dinners and breakfasts were top notch with their new chef!

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Linné C - Aug 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Linné C
With partner

Baie netjies.

Pragtige groot kamers, heerlike ontbyt.

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Very neat.

Lovely big rooms, delicious breakfast.

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Krystal Beach Hotel 's response

Beste Linné,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jaqueline C - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Jaqueline C
With partner

Fantastic place, had an awesome and convenient holiday here.

See rating.

Carita R - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Carita R
With partner

A weekend to remember!

A room with a beautiful view. The breakfast was awesome! We had a hick-up here and there, but nothing so important that we will not go back. We would love to stay there again.

Philip V - Oct 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Philip V
With partner

Great service.

The menu was limited, but the food was delicious every time. Staff was always friendly and helpful. I informed the manager of the safety risk when leaving the building to the cars in the basement in that one cannot see that there are steps on the other side of the sliding door which resulted in falling. Fortunately management saw the severity of the risk and put up signs. I have recommended that neon strips are placed at the edge of the steps for visibility.

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Puik diens.

Die spyskaart was beperk, maar die kos was elke keer lekker. Personeel was altyd vriendelik en behulpsaam. Ek het die bestuurder ingelig oor die veiligheidsrisiko toe hy die gebou aan die motors in die kelder gelos het, omdat 'n mens nie kan sien dat daar trappe aan die ander kant van die skuifdeur is wat tot gevolg gehad het nie. Gelukkig het die bestuur die erns van die risiko gesien en tekens aangebring. Ek het aanbeveel dat neonstroke aan die rand van die trappe geplaas word vir sigbaarheid.

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Colette P - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Colette P

Lekker.

Verblyf was goed. Die skuifdeur na die balkon maak baie moeilik oop. Die kamerjaponne kort Sta-soft. Die weer het dit moeilik gemaak om regtig die omgewing te waardeer en die swembad te gebruik, die kamers was netjies en diens was goed.

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Nice.

Accommodation was good. The sliding door to the balcony opens with difficulty. The gowns need Sta-Soft. The weather made it difficult to enjoy the area or to use the swimming pool, the rooms were neat and the service was good.

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Krystal Beach Hotel 's response

Beste Colette,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Neels D - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Neels D
With partner

Skoon, netjies, stil ligging met uitsig.

Kamer was skoon en netjies. Effe aan die klein kant, maar voldoende vir 2 mense. Die staf is baie vriendelik.

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Clean, neat, quiet location with a view.

Room was clean and neat. A little small, but sufficient for 2 people. The staff is friendly.

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Jeanne-marié C - Oct 2019
Overall rating
Cleanliness
5/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Jeanne-marié C
With partner

Nie die geld werd nie.

Uiters swak behandel deur die staf. Ek was op neergepraat deur die sekuriteit, baie ongeskik wakker geklop 8 uur die oggend deur die skoonmaak staf, wie elk geval net in die kamer inkom ongeag. Vroeg van ontbyt weggewys 10:15 en ook geen kliëntediens wanneer jy aansit vir ete nie. Die klere wat vir droogskoonmaak gestuur is, is ook nie hanteer soos versoek nie.

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Not worth the money.

Extremely poorly handled by the staff. I was talked down to by the security, very awkwardly woken up at 8am in the morning by the cleaning staff, who just happened to come into the room anyway. Shown away early from breakfast at 10:15 and no customer service when you sit down for dinner. The clothes that were sent for dry cleaning were also not handled as requested.

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Anonymous Guest - Jun 2019
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
On business

Breakfast and service in restaurant is shockingly poor.

I've had better breakfast (and service) in one-star motels. Krystal Beach hotel claims the hotel is a four-star establishment - what a joke!

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Ismail Muneeb M - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Ismail Muneeb M
With partner

Excellent place to get away close from CBD.

Excellent place to get away from city life. Breakfast menu needs improvement though.

Anonymous Guest - Oct 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Individual traveller

Location very good. The worst service for a 4 star hotel I have ever experienced.

Krystal Beach is unfortunately the only hotel in GB and the location suits my regular business stuff - will be using hotels in the Stand in the future.

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Mulisa B - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mulisa B
With partner

Puik.

Staff was baie behulpsaam en als was great en netjies. Beste kos ooit.

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Great.

Staff were very helpful and everything was great and tidy. Best food ever.

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Krystal Beach Hotel 's response

Beste Theuns,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Luther B - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luther B
With partner

Uitstekende waarde vir geld!

Ons verblyf was baie baie aangenaam, vriendelike personeel, goeie kos, skoon kamers, veilige onderdakparkering, vinnige kamerdiens en goeie ligging.

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Excellent value for money!

Pleasant accommodation, friendly staff, good food, clean rooms, secure undercover parking, swift room service and good location.

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Krystal Beach Hotel 's response

Beste Luther,,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Nicolaas H - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolaas H
With partner

Rustig, baie netjies en vriendelike diens.

Baie netjies. Vriendelike diens met heerlike ontbyt. Fantastiese uitsig.

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Quiet, very neat and friendly service.

Very neat. Friendly service with delicious breakfast. Fantastic view.

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Krystal Beach Hotel 's response

Beste Nicolaas,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Annelize O - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelize O
With partner

Dit was 'n heerlike bederf.

Wonderlike diens, vriendelike personeel, baie netjiese kamers. Ons het na die eerste nag gekla oor kamer langsaan se vreeslike geraas wat ons gesteur het. Die vriendelike bestuur het ons geskuif en opgradeer na ander kamer. Waardeer dit baie.

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It was such a spoil.

Wonderful service, friendly service, very neat rooms. After the first night we complained about the room next door that made a lot of noise. The friendly staff moved us and upgraded us to another room. Really appreciate it.

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Krystal Beach Hotel 's response

Beste Annelize,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Sean C - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sean C
Individual traveller

Ruim, luukse kamers.

Goeie ligging, baie netjiese en luukse hotel-akkommodasie. Ontbyt is uitstekend.

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Spacious, luxurious rooms.

Great location, very neat and luxurious hotel accommodation. Breakfast is excellent.

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Krystal Beach Hotel 's response

Beste Sean,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Troné B - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Troné B
With partner

Wens ons kon aanbly.

Die hotel is baie mooi. Ons het baie lekker geslaap, kamers is luuks en netjies. Sal enige dag teruggaan.

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Wish we could stay.

The hotel is very nice. We slept very well, rooms are luxurious and tidy. Will go back any day.

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Krystal Beach Hotel 's response

Beste Troné,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lize M - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lize M
With partner

Heerlik gekuier. Vriendelike personeel.

Ons het die aand baie geniet.

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Had a great time. Friendly staff.

We really enjoyed the evening.

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Krystal Beach Hotel 's response

Beste Lize,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Chantell C - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantell C
With partner

Voel soos 'n honeymoon. Laat mens voel soos 'n celebrity.

Baie lekke dankie. Sal definitief weer gaan. Mens kan eintlik die heeltyd daar bly.

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Feels like a honeymoon. Makes you feel like a celebrity.

Thank you very much. Will definitely go again. One can actually stay there all the time.

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Krystal Beach Hotel 's response

Beste Werner,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Natasja H - Aug 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasja H
Family with young children

Mooi plek met goeie geriewe.

Die verblyf en geriewe was fantasties. Ons sal enige tyd weer teruggaan.

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Beautiful place with good facilities.

The accommodation and facilities were fantastic. We will go back again.

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Krystal Beach Hotel 's response

Beste Natasja,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Liezel A - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Liezel A
With partner

Gerieflik naby.

Ons het heerlik gebly. Die lugversorging het egter nie gewerk nie, maar die personeel het vir ons ander opsies aangebied. Dit het egter gelukkig gedurende die aand weer aangekom, vermoed dit was 'n elektriese fout want die gangligte was ook af gewees.

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Conveniently close by.

We were had a great stay. However, the air-conditioning did not work, but the staff offered us other options. However, it had happily turned on again during the evening, suspected that it was an electric fault because the passage lights were also off.

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Letitia V - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Letitia V
With partner

Beautiful view all over and lovely hearty breakfast served. Really lovely place to be.

From the time we stopped at the hotel we were treated like kings. Would really recommend Krystal Beach Hotel for family and couples.

Mariette B - Nov 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Mariette B
With partner

Baie lekker gebly. Baie mooi uitsig.

Baie netjies en skoon. Goeie, vriendelike diens. Great ontbyt.

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Had a nice stay. Very nice view.

Very neat and clean. Good, friendly service. Great breakfast.

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Krystal Beach Hotel 's response

Beste Marius,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lindsay C - Oct 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Lindsay C
Family with young children

Fantastiese verblyf en kos, benodig net vermaak vir kinders.

Hotelkamers is ruim en netjies, diens is van die hoogste gehalte en die personeel is vriendelik en behulpsaam. Iets om aan te dink is vermaak vir kinders.

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Great accommodation and food, just need entertainment for children.

Hotel rooms are spacious and tidy, service is of the highest quality and the staff are friendly and helpful. Something to think about is entertainment for children.

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Krystal Beach Hotel 's response

Beste Lindsay,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Zeus V - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Zeus V
With partner

Groot verwagting, 'n teleurstelling.

Vierster hotel lyk goed op web, daar aangekom, daar is basement parking, maar nie aangebied nie. Bar fridge leeg, by navraag verneem dat die hotel se beleid is om nie meer te voorsien nie. Navraag oor water in kamer dieselfde, so as jy dors word in vroeë oggend ure, staan jy op, klim in jou kar en gaan koop, want kroeg is toe! Ontbyt verskeidenheid teleurstellend, meeste driester hotelle gee beter. Kamers groot en netjies en skoon.

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Great expectation, a disappointment.

Four star hotel looks good on web, arrived there, there is basement parking, but not offered. Bar fridge empty, on inquiry learned that the hotel's policy is not to provide more. Inquiry about water in room the same, so if you get thirsty in the early hours of the morning, you get up, get in your car and go shopping, because the bar is closed! Breakfast variety disappointing, most three star hotels give better. Rooms big and neat and clean.

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Anonymous Guest - Aug 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Anonymous Guest
On business

Hotel good, but staff poor.

Everything about the hotel is probably world class, but the staff is among the worst. Breakfast just as poor.

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Anonymous Guest - Nov 2018
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with young children

Reception was unfriendly, but from there the hotel was very tidy and the food delicious.

The lady at reception was unfriendly and unhelpful. If guests arrive early they must be helped. After the unpleasant start, the rest of the staff were really nice, the rooms beautiful and the restaurant's food very tasty. We enjoyed it there!

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J.p O - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
J.p O
With friends

Beautiful.

The room we had had a perfect view over Somerset West, nice in the evening when the sun sets, the rooms was nice and clean we had access to TV and Wi-Fi from our room. Ti's between Strand and Gordonsbay, love the view.

Krystal Beach Hotel 's response

Dear JP,

Thank you for rating us so highly, your review is very much appreciated. We try hard to please because for us it is not only a job but our calling.

Kindest regards,
The Krystal Beach Hotel Team

Krystal Beach Hotel
Gwen V - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gwen V
Family with young children

Sjoe dit was fantasies, 5-ster definitief!

Sjoe alles was so mooi en gerieflik, die family duplex het ek nie verwag nie, my kinders hulle eie suite gehad. Beide kante was balkon met see-uitsig en prentjiemooi uitsig oor die eiland en die hotel se asemrowende landskap met sy swembad en die hawe. Die ontbyt is vele om van te kies, het nuwe disse geleer eet, die diens was puik. Die personnel was altyd vriendelik en behulpsaam en 'n geselsie aangeknoop, mens het so gemaklik gevoel vandat mens daar ingestap het. Die dekor is nie oordoen nie en mens het nie gevoel of dit 'n stywe atmosfeer was nie veral as mens kinders saam neem is dit soms ongemaklik. Ek wil vir die personeel van daardie hotel se bitter dankie vir julle gasvryheid en puik diens. Ons sal definitief julle weer will kom beskoek.

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Sjoh, it was fantastic, 5 star definitely!

Sjoh everything was so beautiful and comfortable, I didn't expect the family duplex, my children had their own suite. Both sides had a balcony with a sea view and a picture perfect view of the island and the hotel's breathtaking landscape with its swimming pool and harbour. The breakfast has much to choose from, learned to eat new dishes, the service was excellent. The staff was always friendly, helpful and chatty, one feels so comfortable from the moment you arrive. The decor was not too much and you didn't feel like it had a stiff atmosphere, especially when you take children along, it can sometimes be quite uncomfortable. I want to thank the staff of the hotel for their hospitality and their excellent service. We'll definitely visit you again.

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Natasha M - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Natasha M
With partner

Was so vinnig verby.

Diens was baie goed, kos was heerlik.

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Was over so fast.

Service was very good, food was delicious.

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Krystal Beach Hotel 's response

Beste Natasha,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Christelle R - Oct 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Christelle R
With partner

Wonderlik, rustig.

Die hotel is lieflik skoon met baie vriendelike personeel. Daar is hier en daar 'n admin probleempie, maar dit word sommer vinnig uitsorteer. Oor die algemeen kon ek en my man heerlik rus en weer met mekaar konnekteer. Ontbyt was absoluut fantasties!

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Wonderful, peaceful.

The hotel is lovely clean with very friendly staff. There is an admin problem here and there, but it is sorted out quickly. In general, my husband and I were able to rest wonderfully and reconnect with each other. Breakfast was absolutely fantastic!

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Krystal Beach Hotel 's response

Beste Christelle,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Izak P - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Izak P
With partner

Aangename ontvangs, kamer skoon en gerieflik.

Die luukse kamer was gerieflik en skoon. Beddegoed skoon. Onderdakparkering is gerieflik en veilig. Etes volgens smaak en personeel opgelei en vriendelik. Word aanbeveel.

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Pleasant welcome, clean room and convenient.

The luxurious room was convenient and clean. Bedding clean. Undercover parking is convenient and safe. Meals according to taste and staff trained and friendly. Recommended.

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Krystal Beach Hotel 's response

Beste Izak,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Yolanda K - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolanda K
Family with teenagers

Baie lekker.

Asemrowende hotel. Ontvangs kan meer verduidelik waar alles is in die hotel.

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Very nice.

Breathtaking hotel. Reception can clarify more where everything is in the hotel.

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Krystal Beach Hotel 's response

Beste Yolanda,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Marlizan J - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlizan J
With partner

Fantasties.

Ons het gegaan om net bietjie weg te breek. Wat 'n lekkerte. Vriendelike personeel, hulpvaardig, skoon en netjies en kos is ongelooflik. Veral die nageregte. Sal verseker aanbeveel.

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Fantastic.

We went to break away a little. Wonderful. Friendly personnel, helpful, clean and neat and the food was fabulous, especially the desserts. Would surely recommend.

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Krystal Beach Hotel 's response

Beste Marlizan,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lindi U - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindi U
With partner

Ons is behandel soos VIP's en dit was fantasties!

Ons het net een aand geslaap by Krystal Beach Hotel en die diens was fantasties gewees. Ons het vir spa-behandeling gegaan wat baie lekker was. Die kos was baie goed gewees, die dekor en ligging en die hotel is pragtig. Sal definitief weer daar bespreek. Dankie vir 'n onvergeetlike tyd. Dankie aan al die personeel vir julle vriendelikheid!

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We were treated like VIPs and it was fantastic!

We only stayed one night at Krystal Beach Hotel and the service was fantastic. We went for spa treatment which was very nice. The food was very good, the decor and location and the hotel is beautiful. Will definitely book there again. Thank you for an unforgettable time. Thank you to all the staff for your kindness!

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Krystal Beach Hotel 's response

Beste Lindi,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Piet D - Oct 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Piet D
Individual traveller

Baie rustig.

Kamers was lekker ruim en skoon.

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Very calm.

Rooms were spacious and clean.

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Krystal Beach Hotel 's response

Beste Piet,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
From R2 640
R 2 640 R 1 848
per night, for 2 ppl
From R2 640
R 2 640 R 1 848
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 258 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: Breakwater Lane, Harbour Island, Gordon's Bay, 7150, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAABpmmQdothhWojmepNLSclyeV3iUG1uFosWs0k5kF0CDxAwCJV8?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R2 640 nowFrom R1 848 per night, for 2 ppl 277 5 1 5 Breakwater Lane Harbour Island 7150 Western Cape 021 201 8900 14:00-23:00 11:00 -34.151395921663 18.859078288078
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