KwaThabisile Game Lodge
Review Summary
Joylene V - Mar 2024
Overall rating
Ongelooflik, asemrowend rustig.
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Unbelievably, breathtakingly peaceful.
It was so peaceful and cozy. Would go back there again anytime, and the dog was the cutest, so loving. My children and we felt at home and very relaxed. We were upgraded to a bigger house, not even asked for any extra fees. Unbelievable.
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Madelize M - Sep 2023
Overall rating
Fantastiese diens en baie mooi.
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Fantastic service and very beautiful.
Very nice units. Saw many goats, swimming pool beautiful and clean. Service is excellent.
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KwaThabisile Game Lodge 's response
Baie Dankie
We look forward to hearing from you again for the next time you are looking for a breakaway !
Blaine C - Jun 2023
Overall rating
Thoroughly enjoyed.
Charlene V - Mar 2024
Overall rating
Baie rustig.
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Very calm.
We had a great time. I just think it would have been nice if the owner herself had come to introduce herself and ask if everything was okay. The lady who runs the lodge was very welcoming. I suggest that a light should be put up outside the chalet so that you can at least have some light outside.
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Anastasia O - Apr 2023
Overall rating
Such a beautiful visit, amazing garden and the swimming area is luxurious. Children had so much fun.
Tracy N - Jan 2023
Overall rating
It was a lovely stay, the hosts are delightful.
Ethel D - Feb 2022
Overall rating
Heerlik.
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Delicious.
WiFi and signal reception very, very poor.
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Willem G - Sep 2022
Overall rating
Saligheid vir die siel.
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Bliss for the soul.
I had a great time, thank you.
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Khelina N - Jul 2022
Overall rating
I really enjoyed my visit at KwaThabisile Game Lodge.
Ernst T - Oct 2021
Overall rating
Lekker stil en rustig. Goeie diens van die eienaar.
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Nice quiet and peaceful. Good service from the owner.
Breakfast might be a good idea in the future, otherwise we had a great time and will book again.
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Linda P - Oct 2021
Overall rating
Very relaxing.
Sarita P - Aug 2020
Overall rating
Exquisite views and very relaxing.
Marijke B - Oct 2020
Overall rating
Not value for money.
Read moreCyrillene D - Sep 2019
Overall rating
Lekker,
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Nice,
It was very nice. Not very far. Except that there was no TV, we then got used to it and just enjoyed the silence and nature.
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Coster N - Apr 2019
Overall rating
The lodge is so awesome in a cool area and no disturbances.
KwaThabisile Game Lodge 's response
Thank you so much, Coster.
I am glad that you enjoyed your weekend with us and we look forward to having you stay with us again.
We hope to see you soon.
Nana C - Feb 2019
Overall rating
Fantasties!
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Great!
It was a wonderful weekend in nature and away from the city's noise. The accommodation was clean and tidy! The hostess was friendly and very helpful! Will stay here again.
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Andre M - Jun 2019
Overall rating
Gasheer en gasvrou baie behulpsaam en vriendelik.
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Host and hostess very helpful and friendly.
The only problem is that the pots/pans are a bit meager. For example, there was no pan, but I'm sure if I asked, they would have made a plan. Very nice and will return.
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Tracy L - Feb 2019
Overall rating
Extremely relaxing!
Alta D - Jun 2019
Overall rating
Afgesonder en nie heeltemal tevrede.
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Secluded and not completely satisfied.
The unit we received was secluded and the veranda overlooks the back of the lodge. On arrival our mood was not pleasant. The unit's location behind us was better to look out at the lapa, pool, sunset and lodge. No TV or WiFi. Unit was beautifully clean and equipped with everything needed.
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Rozani J - Sep 2019
Overall rating
Geen privaatheid.
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No privacy.
When we arrived with our animals, for which we had arranged in advance, we were immediately told that we could take them off the leash, they could run around freely, we then did so. Later in the afternoon the owner asked us to put our dog on the leash. There were kids running around in front of our room the entire time, making our dogs bark at them (the kids screaming while playing). We were unaware that there were going to be so many children on the premises, it seemed to be family because the children did not stay there overnight. It would have influenced our choice to stay there because our dogs are not used to children. We were told our unit was private, but that was not the case. The ad also did not mention that the lodge is outside Dinokeng Nature Reserve, we were under the impression it was inside Dinokeng Nature Reserve. The workers also walk past your front door every 10 minutes, the porch points directly in the direction of everyone passing by, as we sit on the porch and braai everyone walks right in front of us (again emphasising the no privacy). The air con had almost no effect, the place teeming with mosquitoes and the kitchen is not complete (with reference to utensils). For the rest, everything was clean and tidy.
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KwaThabisile Game Lodge 's response
Good morning Clarize,
This is definitely a review that takes us by surprise and hope to respond in a manner that other potential guests would understand that we are not used to responding to this type of complaint.
Unfortunately, we cannot prioritize your dog over petrified children trying to have fun in the swimming pool. There were 2 families that were paying guests, not our friends or family. Although we do socialise with many guests, including your partner who happily joined us on Friday night with other guests.
In your original enquiry, we mentioned that no dogs are allowed in the swimming pool and you ensure that the dogs respect the privacy, peace and quiet of other guests.
Your dog was barking incessantly and going towards the children that were trying to have fun in the pool. The children were clearly petrified. The parents of the children were trying to calm them down by making light and fun of it. I could not, as a patron, see this and not take control of the situation. I brought a leash for the dog and asked you nicely to please keep the dog on the leash as the children were afraid of it. I put the leash on the dog and reflected that the guests' privacy come first and needed space to enjoy themselves in the pool without their dog harassing them.
We gave you a Dinokeng Tours map via email which clearly shows that we are not in the Dinokeng Game Reserve and in a printed version when you arrived which offers over 120 activities in Dinokeng and highlighted which ones were pet-friendly. We advertise that we are in the heart of Dinokeng. If you wanted to book in the Dinokeng Game Reserve you needed to investigate this option, however, there are no pet-friendly lodges in the DGR.
The only time that staff go past the units is to clean their braais, units and pool. We advertise that we service units. All gardening and maintenance of property happens mid-week. We do not advertise aircons and the clients are more than welcome to ask for mosquito spray should they have forgotten to bring their own.
Unfortunately, you made no reference to any complaints while they were here as we regularly checked up on them to see if they were happy and if we could offer them options for places to visit while at KwaThabisile. After I had indicated to them that the dog needs to behave, they were attentive but clearly did not work out for them.
I trust you understand that your dog cannot take priority our rules regarding dog behaviour. However, the complaints are not in my view, one that I need to apologise for.
Kind regards
KwaThabisile Game Lodge
Jacques S - Oct 2018
Overall rating
Gerieflike, vriendelike mense.
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Convenient and friendly people.
Alex and Cai made us feel welcome. Had a very nice stay. A true bushveld experience. Will definitely go again.
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Desire V - Aug 2018
Overall rating
Lafenis vir die siel.
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Pleasure for the soul.
Small and quiet but beautiful getaway. The facilities/units are extremely neat. Hosts go out of their way to make you feel welcome.
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Anton B - Apr 2018
Overall rating
Eienaars absoluut fantastiese mense!
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Owners absolutely fantastic people!
Had a great time and the weather also cooperated well.
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Peter B - Jul 2018
Overall rating
Baie rustig en baie nice uitsig.
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Very quiet and very nice view.
Very quiet and very nice view. We took a puppy and enjoyed it.
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Christine V - Apr 2018
Overall rating
Vriendelik, netjies, rustig, perfekte wegbreek.
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Friendly, tidy, peaceful, perfect getaway.
Close, tidy, value for money, quiet, animals welcome. All that is needed for self-care in the house. Good value for money.
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Maryke V - Dec 2018
Overall rating
Baie lekker verblyf vir groot groepe.
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Very nice accommodation for large groups.
The accommodation is a bit expensive for what you get - you would expect better facilities at this price. It was very hot at night and some of the ceiling fans didn't work or made a lot of noise. The air conditioning in one of the rooms was also not working. However, we had a very nice, peaceful time together as a family - I can definitely recommend this accommodation for groups of 20 and up. The pool was very clean and the volleyball net was set up and the court was beautifully measured out. We really enjoyed the weekend, the service Alex provided was also very good.
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Merishka B - Mar 2017
Overall rating
Definitely a place to return to.
Johann M - May 2017
Overall rating
Baie vriendelike kliëntediens en William is altyd daar om te hoor of als reg is en of iets kort.
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Very friendly customer service and William was always there to hear if we needed anything.
A really great place to get away from everything and not too far from Pretoria. Very quiet and peaceful with wonderful bush-TV (fireplaces).
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Charlene L - Nov 2017
Overall rating
Peaceful, but not value for money.
Teriza O - Feb 2016
Overall rating
Dit is klein en intiem, eenvoudig maar baie rustig.
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It is small and intimate, simple but very peaceful.
Appreciate everything and it was very peaceful, rooms are neat and only missed coffee. Very nice stay and the staff is very pleasant and helpful. Really enjoyed it and yes the place is beautiful.
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Nadia W - Feb 2016
Overall rating
Heerlik rustig en naby vir 'n vinnige wegbreek.
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Lovely quiet and close for a quick getaway.
Fantastic service from workers at the guest house, especially from Prince.
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Anonymous Guest - Aug 2016
Overall rating
Average.
Wasn't anything special. Half feel they mislead you on the Facebook group and website. They don't have the wildlife that was shown on FB.
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Anél J - Jan 2016
Overall rating
Vals inligting oor fasiliteite. Kombuis karig. Wel rustige omgewing en lekker geswem.
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False information about facilities. Kitchen meager. Well calm environment and nice swimming.
Was able to relax in a peaceful environment and pool is nice clean and refreshing. Kitchen needs serious upgrading. Badly equipped. Pans' handles loose and no oven. Unit never cleaned during our stay. Had to ask for trash to be removed from unit by day 3! Barbecue is not cleaned. If you read feedback from visitors up to 10 years ago, it sounds fantastic. It especially sounds like foreigners get special treatment. Today a very different picture. Next time I will look at honor other than just the photos before I make a decision.
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Tilana S - Feb 2015
Overall rating
Nice, neat and quiet.
Marilize L - Nov 2015
Overall rating
Baie rustig en gerieflik ingerig.
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Very quiet and comfortably furnished.
We really enjoyed the tranquility - nicely furnished and well located.
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KwaThabisile Game Lodge 's response
Dear Marilize,
Thank you for choosing to stay with us and taking the time to write a review. We are glad that you enjoyed your stay with us and look forward to hearing from you again for the next time you are looking for a breakaway.
In the meantime, we hope you enjoy the festive season and a beautiful summer!
Kind regards,
Alexandra
Irma P - Sep 2015
Overall rating
Die verblyf was heel lekker en die personeel op diens baie behulpsaaam. Daar is egter 'n paar dinge waarmee ek nie gelukkig was nie.
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The stay was very nice and the staff on duty very helpful. However, there are a few things I wasn't happy with.
I was under the impression that the lodge was in a reserve that had specific self-drive routes, but there was no sign of that. There were no drying towels and dish towels in the kitchen. The kitchen's work surface is very small, even for us who were only 2 people. The little two-board stove looks like a fire hazard. The cold water that has to run into the bath was 'non-existent' and the shower wasn't too shabby either. Although we had a great stay and had a great time, I personally think the accommodation is a bit expensive for what you get. I would recommend it but not at the current price.
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Salomie C - Feb 2015
Overall rating
Alles is stukkend en vuil. Daar is geen privaatheid by die swembad nie.
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Everything is broken and dirty. There is no privacy at the pool.
It's well located, but the accommodation is unpleasant. Everything is old, weathered and broken. Not worth the price at all. There was no privacy at the pool, people crowded around you. It's disappointing. There were also no lights outside at the pool. The place has an incredible amount of potential, but it is not being used.
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Vic V - Jun 2014
Overall rating
Lekker!
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Nice!
The lodge has a great location, just a shame there were no game drives available.
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Jeanne-mari U - Nov 2014
Overall rating
Ek sal dit nie aanbeveel by mense nie. Die feit dat ons hondjie kon saamgaan was positief.
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I would not recommend it to people. The fact that our puppy could go along was positive.
No management involved. There is no restaurant at all as indicated, no game... Very disappointing. I didn't get my room that I booked, but they made up for it by giving me a bigger unit at the same price. Think they are a bit expensive. The pool could definitely have been cleaner. Apart from everything, I now know what to expect and I will go again because our puppy can come along and the kids had a lot of fun.
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Mariena S - Nov 2014
Overall rating
Not what we were expecting.
Read more- Free cancellation up to 24 hours before your stay!
- Capacity: 54 people
- All ages welcome
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Check-in: 15:00 to 19:00
Check-out: 11:00 - Address: Plot 29, 29 Boekenhoutskloofdrift, Cullinen, 1000, Gauteng