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+8

Kwela Cottage

Self Catering

Review Summary

3.8 out of 5from 10 reviews for Kwela Cottage
Cleanliness
3.5/5
Service
3.0/5
Location
4.5/5
Safety
4.4/5
Value for money
3.7/5
Vanessa M - Dec 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Vanessa M
With friends

The unit was sufficient for our stay but was clearly more suitable for a fishing trip.

There aren't any signposts or directions to guide one to the cottage. It was not made clear that it is located within another complex. The entry to the complex is not signposted, we were only given a pin and instructions when we were stuck towing a trailer on the road to a complex that is closed off with a chain. The light in the toilet off the lounge was not working. The roof was leaking and the distribution board is in that room. One of the plates on the stove kept tripping the lights.

Ella D - Aug 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ella D
With partner

Awesome.

Dis net die braaigeriewe wat opknap nodig het. Weber is daar, maar stukkend, en rooster met gate. Het dit op vorige kommentaar gelees, maar geen verbetering.

James M - May 2022
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
James M
With friends

Excellent.

Good value for money.

Levina V - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Levina V
Family with young children

Most pleasant stay in a long time.

I was surprised by the location, neatness and safety of the premises. The service was excellent and a high five for the helper, Jenelle.

Marieta G - Jan 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Marieta G
With partner

Dit was aangenaam en goed geleë.

Loopafstand van die Hole in the Wall. Lekker geswem by die Hole.

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It was pleasant and well located.

Walking distance from the Hole in the Wall. Nice swimming at the Hole.

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Frank T - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Frank T
With partner

Hole in the Wall is a must see.

No towels in the house.

Carlen M - Nov 2020
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
5/5
Carlen M
Family with young children

Die kothuis is baie gerieflik en goed geleë.

Die kothuis was als wat ons verwag het om te wees. Lekker naby aan strand en swembad. Baie gerieflik. Nie luuks nie, maar heeltemal voldoende vir ons behoeftes. Die kompleks self kan net raserig raak oor 'n naweek.

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The cottage is very comfortable and well located.

The cottage was everything we expected it to be. Nice close to beach and pool. Very convenient. Not luxurious, but perfectly adequate for our needs. The complex itself can only get noisy on a weekend.

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Anonymous Guest - Feb 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends

Road to get there poor, nature beautiful, sorry ice and essentials not available. Porch of unit very dirty with the 3 dogs lying around there.

Seeing the Hole in the Wall makes it all worthwhile.

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Vusumzi R - Dec 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
4/5
Vusumzi R
Family with young children

It was great except dusty as it was not cleaned.

The toilet paper and DStv are not provided by the owner. It was a real self catering experience. The resort is wonderful but does not seem to integrate its hosts who sell a variety of beadwork as well as fresh out of the ocean oysters just outside its gates. There are too many stray dogs. There are no ATMs for at least a 30 minute drive. The resort should also get into a payment arrangement with the guides who loiter beyond the gates begging for scraps. They should create a bouquet of services for everything on offer. This also gives comfort to a customer who has to go through a forest with a stranger to get to the whole in the wall.

Karin S - Sep 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Karin S
With partner

Uiters teleurstellend.

Eenheid was nog nie skoongemaak van vorige gaste nie. Kombuis was vol skottelgoed, yskas vol kos, stoep vol stompies en stof, beddens onopgemaak. Niemand het met ons deur die dag gepraat oor hoe laat ons sal opdaag nie en toe ons ongeveer 18:00 na 12 ure op die pad daar opdaag moes ons minstens 'n uur wag vir 'n sleutel. Die eenheid het privaat eienaar, Nicky en sy bly in Natal en nie naby of op perseel nie. 'n Dame het na lang gewag kom oopmaak en gese die perseel is nie skoon nie, want sy was by 'n begrafnis. Ek het Nicky gekontak en sy het gesê hulle lees nie altyd haar boodskappe nie en sy het boodskap gestuur om te sê die perseel moet skoongemaak word. Dit is Nicky se werk om na so boodskap met haar personeel op te volg of die boodskap ontvang is en of die perseel skoon sal wees. Dit was nie gedoen nie. Ons het in donker en stormreën gestaan en moes Nicky bel en se die perseel is vuil. Sy het ons na 'n ander perseel laat skuif en my boodskap gestuur om te vra of ons ok was. Dit was laat, ons was sopnat, honger en doodmoeg. Die ander perseel was ook vuil. Tandepaste in wasbak, vuil toilet, stoep was 'n gemors van eierdoppe ens. Ons het self beddens opgemaak met linne uit die kas uit. Uiters pateties en vir die geld was dit geen waarde nie, gordyne hang krom en sonder knippies. As ons nou helfte van die geld betaal het, sou ek dit nog kon verstaan, maar vir dubbel dit is dit belaglik. Ons het nou baie gereis en vir minder geld in pragtige ander akkommodasie gebly. Ou meubels is nog aanvaarbaar, maar vuil! Nee wat!

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Extremely disappointing.

Unit had not been cleaned of previous guests. Kitchen was full of dishes, fridge full of food, porch full of stumps and dust, beds unmade. No one spoke to us throughout the day about what time we would arrive and when we got there around 6pm after 12 hours on the road we had to wait at least an hour for a key. The unit has a private owner, Nicky and she lives in Natal and not nearby or on site. A lady came to open after a long wait and said the premises were not clean because she was at a funeral. I contacted Nicky and she said they don't always read her messages and she messaged to say the premises needed to be cleaned. It is Nicky's job to follow up after such a message with her staff whether the message has been received and whether the premises will be clean. It was not done. We stood in the dark and torrential rain and had to call Nicky and say the site was dirty. She moved us to another site and messaged me to ask if we were ok. It was late, we were soaking wet, hungry and dead tired. The other premises were also dirty. Toothpaste in sink, dirty toilet, porch was a mess of eggshells etc. We made the beds ourselves with linen from the closet. Extremely pathetic and for the money it was no value, curtains hang crooked and without clips. Now, if we paid half the money, I could still understand, but for double that, it's ridiculous. We have now traveled a lot and stayed in beautiful other accommodation for less money. Old furniture is still acceptable, but dirty! No what!

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From
From R 1 500
per night (sleeps 4)
From
R 1 500
per night (sleeps 4)
Make a Booking
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Hole in the Wall, Umthombe District, Mquanduli, KuGqangushe, 5082, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAABcBGLdGCHHhgvZfMaoEobXzXiOOqomuVQuWyQu8qBhNV6kSZ2h?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 500 per night (sleeps 4) 10 5 1 4 Hole in the Wall Umthombe District, Mquanduli 5082 Eastern Cape 021 201 8900 14:00-19:00 10:00 -32.033034248933 29.1100354
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