La Cruize Guest House
Review Summary
Anneke V - May 2024
Overall rating
Baie aangename ervaring.
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Very pleasant experience.
Exactly what I needed for my stay.
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Ruschka J - Jan 2023
Overall rating
Fantastic - home away from home.
Elmo B - Oct 2023
Overall rating
Kamer netjies en waarde vir geld.
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Room neat and value for money.
Too bad the town didn't have water, but the stay at La Cruize Guest House was neat and value for money.
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La Cruize Guest House 's response
Baie dankie Elmo, ons waardeer dit baie.
Kenosi M - Feb 2024
Overall rating
Great value for money.
La Cruize Guest House 's response
Thanks, hope to see you again.
Estelle E - Jun 2024
Overall rating
Clean and neat.
Danielle G - Nov 2024
Overall rating
The bed was not bad, just disappointed in the outside and the pool is green.
Marina C - Oct 2023
Overall rating
Gemaklike verblyf.
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Comfortable stay.
The unit was clean and quite centrally located. Water is a problem in Welkom.
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Koos K - May 2023
Overall rating
Elke dag skoongemaak.
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Cleaned every day.
You must please inform the people who book that there is no water available, it is terribly uncomfortable.
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Jaco S - Feb 2023
Overall rating
Ek kon doen wat ek moes doen.
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I could do what I had to do.
The room doesn't look like the picture at all, it's much smaller - it made me giggle because I'm so cheap. The room smelled like perfume/cleaning agents - overpowering but clean. No light in the bathroom. The young lady who helped me was friendly and that's why I decided to stay.
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La Cruize Guest House 's response
All in all, thank you for your stay. Your opinion has been duly noted and therefore, advise you to make in-depth deliberations about your stay and what features you noticed prior to your booking.
As it stands, we will try everything in our power to maintain the standard and reputation of our Entity by taking notes and allowing constructive criticism in order to embark on going the extra mile as this was not a bad choice for Standard Single Room and value for money.
Ilse S - Oct 2023
Overall rating
Skoon en gerieflik.
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Clean and comfortable.
The rooms were clean and tidy, but the garden looks terrible. The water being off all night is a problem. I would definitely not recommend the single room to anyone. There were also not enough cups and towels in the rooms. There were no complimentary toiletries.
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Francis U - Oct 2023
Overall rating
Moenie daar bespreek nie.
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Don't book there.
There had been no WiFi. Only 1 of the lights in the room worked. Pool was dirty and smelled awful. Waited 20 minutes outside the guest house while the caretaker was barbecuing inside. Garbage bag was lying in front of our rooms. Never removed while we stayed there. Photos are not at all what the place looks like. Do not book here!
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Marietha M - Sep 2022
Overall rating
Ek het 2 nagte oorgeslaap.
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I stayed 2 nights.
Single traveler. The unit is small but has everything needed for 1 person. There was no microwave and cutlery in the unit, but it was available from the main building if I asked for it. Very quiet and peaceful area. Comfortable mattress. Clean facilities.
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Rory T - Jan 2022
Overall rating
Very peaceful, friendly and clean.
La Cruize Guest House 's response
Thank you very much, Rory, hope to see you soon.
Ewert S - Oct 2022
Overall rating
Lekker vir 'n oorslaap.
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Nice for a sleepover.
La Cruize has some neat rooms, but the maintenance could be better. These rooms are clean. The water in the area was off for repairs the weekend I stayed there. La Cruize contacted me in advance to inform me of this. Water was provided in a bucket and I was immediately notified when the water was restored. Very good service.
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La Cruize Guest House 's response
Baie dankie Ewert, ons waardeer dit.
Deon B - Apr 2022
Overall rating
Netjies, skoon en alles wat jy nodig het vir een nag se verblyf.
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Neat, clean and everything you need for one night's stay.
Pleasant experience. Room is clean and tidy. Will use La Cruize again.
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La Cruize Guest House 's response
Baie dankie, ons waardeur u terugvoering
Anonymous Guest - Apr 2022
Overall rating
Good but DSTV is not working.
Note no wifi.
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Mariëtte J - Nov 2021
Overall rating
Gemaklik, gerieflik en rustig.
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Comfortable, convenient and peaceful.
Everything was as described on website.
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La Cruize Guest House 's response
Thank you very much Mariëtte for utilising our services, hope to see you soon.
Frans M - Oct 2021
Overall rating
Wonderlike en rustige plek om te bly.
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Wonderful and peaceful place to stay.
Pleasant and peaceful stay.
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Dirk S - Sep 2021
Overall rating
Kamer en geriewe was netjies en skoon.
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Room and facilities were neat and clean.
It was convenient for me for overnight stay.
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La Cruize Guest House 's response
Dis 'n plesier, dankie en sterkte.
Ewert S - Sep 2021
Overall rating
Kamer was skoon en netjies, maar die instandhouding is nie goed nie.
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Room was clean and tidy, but the maintenance is not good.
Although the room was clean and tidy, the garden and the pool were in a very bad condition. The pool is only half full and green. The grass was long.
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La Cruize Guest House 's response
Thanks Ewert for your concerns.
Presumably as we speak while responding to constructive criticisms in order to remedy some point that requires attention to improve on our current state into an outstanding guest experience.
The grass issue and the pool perfectly attended for your Information, thanks again for your peaceful stay at La Cruize Guesthouse.
Mari V - Aug 2021
Overall rating
Gerieflike slaapplek vir 'n vinnige stop in Welkom.
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Comfortable place to sleep for a quick stop in Welkom.
The unit is clean and tidy and true to the photos listed. Welcome was somewhat confused, I got a call from a man who wanted to know in broken Afrikaans what time I would arrive, when I arrived at the time I said I had to call someone to open the gate , it was then done and I was welcomed by a friendly lady with a very limited English vocabulary, questions couldn't really be answered and I was left to my own devices. When checking out, no one was there and I had to figure out myself that keys should be left in the mailbox. Overall, the place is beautiful and safe, but more attention could be paid to how interaction with guests is handled.
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La Cruize Guest House 's response
Met dank kennis geneem.
Charles K - Oct 2021
Overall rating
Kamer klein vir prys.
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Room small for price.
Room is neat and clean but not worth paying so much for a room of about 16 square meters. Pool is green, not nice as in photos. Lady who received us was not very hospitable. Reception felt rushed.
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La Cruize Guest House 's response
Your concerns regarding your reception have been duly noted ,and the other aspect that you raised regarding our standard Queen sized room has been blown out of proportion and overstated but frivolous,this Establishment is an approved undertaking by a whole number of Booking Platforms Preferred by aspirant Guest who have not in recent shared a negative experiences at this place,the size of the allocated room deserves the rate allocated per person per night as absolutely market related, equitable,fair and value for money,we are however as management not deterred by any construct criticism for us to improve on our services and therefore ensure that exceeded expectations are realised by all our Guests in that regard, consequentially the Pool issue was duly under post winter Impacts and management is duly working tirelessly to prepare the Pool to be conducive for swimming as the season for pool experience have not yet been fully appropriate for Swimming because of the constant weather conditions changes lately
Thanks for Bringing all this matters to our attention to improve on our endeavour to provide exceptional services but the fact is ,not every Establishment will always
have the attributes of fairly scoring review results in every Booking experience and own personal view that are subjective to negativity in every situation that you can come face-face with and lodging a substantive opinion per your preferences is the most intriguing characteristic of man in every selective situation, however be as it may we are certainly open for fairly constructive criticism not some kind of a situation of depicting our Property in a bad light,but do regard as the other key elements that would enhance Improvement into the future but overall all our Rooms have same quality and value in accordance with the regulatory compliance and framework
- Capacity: 7 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 39 Janssens Street, Dagbreek, Welkom, 9459, Free State