La Luna Guest House
Review Summary
Glenn K - Jun 2024
Overall rating
Awesomeness.
Roanne P - Mar 2024
Overall rating
Amazing view and pool.
Lu S - Jan 2024
Overall rating
Our home away from home.
Ciska M - Sep 2024
Overall rating
Ek sal La Luna aanbeveel vir enige iemand. Thelma gaan uit haar pad uit om jou te help.
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I would recommend La Luna to anyone. Thelma goes out of her way to help you.
It was a lovely holiday. View from La Luna's porch is breathtakingly beautiful. Saw a lot of whales.
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Helena M - Feb 2024
Overall rating
Goeie waarde vir geld met uitstekende uitsig.
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Good value for money with excellent view.
We had a really nice stay. The view is breathtaking! There were unexpected extras which were pleasantly surprising - free wood, bottle of wine etc. Bedding in 2 rooms suffered as if not replaced since previous visitor left.
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Henner W - Feb 2024
Overall rating
Not recommended.
Leanke P - May 2022
Overall rating
Fantastiese uitsig van die see!
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Fantastic view of the sea!
The WiFi was a bit weak. Warm pool for socializing & lots of space for relaxing. Definitely see you again.
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Angelina B - Mar 2022
Overall rating
We had a wonderful weekend.
Read moreDave J - Feb 2022
Overall rating
Awesome location.
Jani P - Jan 2022
Overall rating
Fantastiese ligging!
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Fantastic location!
Everything was delicious. Except that the heat pump was not on.
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La Luna Guest House 's response
Dear Jani , thank you for review
During winter months( from 1st April-30th September) we heat the pool with the heat pump and the temp is between 28 - 30 degrees Celsius, and the rest of the year solar panels are taking control automatically for some additional degrees on .
Johan H - Jun 2022
Overall rating
Ongelooflike uitsig, goed ingerig en rustige omgewing.
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Amazing view, well appointed and peaceful environment.
Best view of the sea. Well equipped with everything you need. Pool is a bonus. Good location and close enough to everything.
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Anonymous Guest - Jan 2022
Overall rating
It's a beautiful place, but unfortunately staying there was a big disappointment because everything we needed to cool down was broken.
The bedroom in the loft was boiling hot, but the air conditioning and fan were broken. My son, specially from London, could not sleep at all. Another ceiling fan in the other room was also broken. . The master bedroom bathroom had a sewage smell so we couldn't leave the door open for cool air. In this bedroom with 4 lights, only 1 light by the bed worked, so we were in the dark. . The sliding door in the living room was broken, so we couldn't slide it open. . The pool pump did not clean the pool. . We had to go and buy dish towels because there was only one towel in the kitchen, as well as soap for our hands at the sinks. . The beds sleep great and the showers are lovely. The kitchen, the dining table and sofas in the living room were so comfortable and we were able to relax very nicely. It would have been a lovely long weekend for us if all the above equipment had worked. We were very kindly received by Thelma and the house was spotless!
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Alecia N - Apr 2021
Overall rating
Beste vir wegbreek en ontslaan veral met die uitsig, dit maak al die dinge wat jou pla weg raak vir die tyd wat jy daar is.
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Best for getting away and unwinding especially with the view, it makes all the things that bother you go away for the time you are there.
Best view ever. Something I would like to mention is that the place is somewhat smaller than the photos show, but that doesn't affect how nice it is there.
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Anneke D - Jan 2021
Overall rating
Uitsonderlik!
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Exceptional!
Wonderful house and surroundings. Nice and well equipped. We had an amazing stay and will definitely go again!
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Morgan N - Jan 2021
Overall rating
Awesome venue, peace and tranquility.
Wynand G - Feb 2021
Overall rating
Fantastiese ligging met net die minimum om 'n naweek te geniet.
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Fantastic location with just the bare minimum to enjoy a weekend.
If more than 4 people and looking for privacy and silence I would not recommend. Nothing has changed since we were there 2 years ago. Think it might be something the owners need to pay attention to. It needs some TLC. The uppermost room's shower leaks into the lower room. This can cause the wood to rot. There was also only one toilet roll per bathroom with no spare. Availability of small things like coffee, tea, sugar, milk and flash is something one expects for the price. A larger braai would be welcome. Otherwise, it is a very nice house and Thelma helped where she could. Will stay there again for sure.
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Dennis K - Mar 2020
Overall rating
We had a great time at La Luna Guest House.
Stefan J - Sep 2020
Overall rating
Asemrowende uitsig!
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Breathtaking view!
If you are looking for a place where you hear, smell, taste and see the sea when you wake up every morning, La Luna is perfect! The house is spacious and very safe. A bit away from the busy parts of De Kelders. We had a great stay!
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Annemarie J - Jan 2020
Overall rating
Peaceful and relaxing.
Manuela C - Sep 2020
Overall rating
Awesome location, but property in serious need of maintenance!
Risa V - Feb 2019
Overall rating
Skoon en netjiese huis met asemrowende uitsigte oor die see.
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Clean and neat house with breathtaking views of the ocean.
The house is ideally located with beautiful views of the ocean. The dogs and children enjoyed it. It's value for money.
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Anonymous Guest - Feb 2019
Overall rating
Very nice and hospitable
Everything was nice and tidy and nice, the only thing that wasn't nice is that their check-in time is from 2h and when we got there at 4:20 there were garden services and then we had to wait before we could swim.
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Teresa O - Dec 2019
Overall rating
Die uitsig was die enigste aspek wat die verblyf die moeite werd gemaak het.
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The view was the only aspect that made the accommodation worth while.
I was disappointed in the stay. I think the rate does not justify the total package we received. The house's garden and grass are not maintained at all. There is no maintenance, which has not been done for some time, and this is particularly noteworthy for the following: The patio part, which is also made of wood, is torn apart and is dry and in my opinion there is a safety risk. The deck's wood is dry and light, and no fun at all. The maintenance of all wood items (which are actually everywhere) leaves much to be desired. The pool furniture is not treated and maintained at all. The large sliding doors at the front of the living room rain in incredibly. It also rains on the carpet and the wooden floors are rotten due to the the rainfall and the lack of maintenance. The white living room set was really dirty upon our arrival. It was only half creepy. We even lifted the cushions and brushed away old dirt as the old dirt also attracted ants. The cream-colored mat was also incredibly dirty upon arrival. Care is not taken with care. We could see it clearly with regard to the couches and also under the beds where the dust is already thick. The cleaning lady basically swapped the bedding and cleaned the bathrooms. It does not appear that it is cleaned properly the floors and under the beds. It is not mentioned at all that the two lower rooms join together. It was very uncomfortable. We were grateful for the clean bedding and towels and also the bathrooms which were nicely clean. The view was incredible and we really appreciated it. In my opinion, I just think that items like the sofas and rugs should be kept clean and the cleaning will need to be sharpened. I hope the owner is informed as well? Thank you very much.
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Nell L - Oct 2018
Overall rating
We had a lovely stay!
Helene-mari D - Jan 2018
Overall rating
Wonderlike uitsig in rustige area, verblyf het ons egter teleurgestel.
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Wonderful view in quiet area, accommodation however disappointed us.
La Luna Guesthouse has an incredible view! It is very peaceful and really neat inside. Thelma, the caretaker, was very nice. The house is equipped with an alarm which gave us peace of mind. However, the outside of the house, especially the wooden porch and swimming pool, needs attention. There is a piece of wood gone by the pool that exposes some of the fiberglass. There are also some boards that are broken and very uneven. With three small children, it made me very stressed because they could get hurt there. The lawn is completely dead and our children could not play there. Some of the attractions that justified the high rate for me were the daily cleaning service, the WiFi and full DStv. We were there for nine days and the cleaning service did not materialize on two days. The WiFi was only on for four days. This was a big problem for me as I had to work and the usual signal was not strong enough. So we had to drive into Gansbaai several times so that I could finish my work. We inquired with Thelma, she would take it up with the owners. However, nothing came of it. We also arranged to leave late on our last morning there. When we got up, however, the DStv was already switched off. We then left early. To summarize: We were very excited about our week in De Kelders and it was fun. However, the neglected exterior of the house and especially the extra services that were not received, left a sour taste in our mouths. Especially in light of the premium rate being asked.
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La Luna Guest House 's response
Beste Dominik,
Ek is baie jammer dat julle nie heeltemal tevrede was met die huis nie. Ons het ook klein kinders en hulle het nog nooit op die dek seergekry nie. Maar ek moet jou reg gee, die dek is nie in 'n goeie toestand nie. Ons het al klaar iemand wat die hele dek moet oordoen.
Dat julle vir die hele tyd nie Internet gehad het nie, is baie sleg, en ek is baie ontsteld daaroor. Ons betaal 'n klomp geld sodat ons en ons gaste goeie internet toegang kan hê. Ek sal definitief 'n klagte by die diensteverskaffer insit. As julle besluit om weer eendag weer by ons te bly, sal ons vir julle 'n afslag bied om op te maak vir die internet wat nie gewerk het nie.
Ek is nog meer ontsteld dat die tuin nie goed opgepas is nie. Ons het in Julie 2017 'n 'roll-n lawn' laat installeer en dit het ons ook 'n fortuin gekos. So ons gaan definitief 'n nuwe tuindienste aanstel om ons plek op te pas. Vir ons is die grasperk een van die belangrikste dele van die huis, ek speel baie graag met my kinders daarop. Dus is ek is baie jammer daaroor, dit sal so gou as moontlik reggestel word.
Dat Thelma nie elke dag daar was nie, vind ek baie snaaks. Miskien het sy gedink dat sy julle nie onnodig moet steur nie? Sy is veronderstel om elke dag daar te wees as daar gaste is tensy die gaste ongesteurd wil wees. Ek sal haar vra hoekom sy nie elke dag daar was nie. Dit sal ook nie weer gebeur nie.
Ek wil jou bedank vir jou eerlike mening. Deur dit kan ons reageer en die foute reg te maak. Ek is seker dat meestal van die bogenoemde foute binnekort reggestel sal wees.
Ek hoop regtig dat julle in die toekoms weer in De Kelders is, en dit sal my baie bly maak as julle dit self kan kom bevestig en 'n beter mening van ons huis en dienste kan kry.
Baie groete,
Stephan
- Capacity: 6 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 12 Smuts Street, De Kelders, Gansbaai, 7220, Western Cape