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La Luna Guest House

Self Catering

Review Summary

4.4 out of 5from 25 reviews for La Luna Guest House
Cleanliness
4.1/5
Service
4.4/5
Location
4.8/5
Safety
4.8/5
Value for money
4.0/5
Glenn K - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Glenn K
With partner

Awesomeness.

Peaceful and relaxing weekend away. Close to town and its wonderful restaurants and pubs. Spotted whales frolicking close by.

Roanne P - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Roanne P
With partner

Amazing view and pool.

Enjoyed our stay at La Luna. The house needs a bit of maintenance on the outside, but it's not too noticeable. We enjoyed the lovely swimming pool and great views.

Lu S - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lu S
With partner

Our home away from home.

We thoroughly enjoyed staying at La Luna Guest House! Such a great location, with the most incredible view. We can't wait to go back!

Ciska M - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Ciska M

Ek sal La Luna aanbeveel vir enige iemand. Thelma gaan uit haar pad uit om jou te help.

Dit was 'n heerlike vakansie. Uitsig van La Luna se stoep is asemrowend mooi. Het baie walvisse gesien.

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I would recommend La Luna to anyone. Thelma goes out of her way to help you.

It was a lovely holiday. View from La Luna's porch is breathtakingly beautiful. Saw a lot of whales.

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Helena M - Feb 2024
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helena M
Family with teenagers

Goeie waarde vir geld met uitstekende uitsig.

Ons het regtig lekker gebly. Die uitsig is asemrowend! Daar was onverwagte ekstras wat aangenaam verrassend was - gratis hout, bottel wyn, ens. Beddegoed in 2 kamers het gely asof dit nie vervang is sedert vorige besoeker weg is nie.

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Good value for money with excellent view.

We had a really nice stay. The view is breathtaking! There were unexpected extras which were pleasantly surprising - free wood, bottle of wine etc. Bedding in 2 rooms suffered as if not replaced since previous visitor left.

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Henner W - Feb 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
1/5
Henner W
With partner

Not recommended.

It's a decrepit house, neglected inside and outside. The pool overflow is broken, the trampoline is not usable, there are no usable umbrellas for the garden, and so on.

Leanke P - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leanke P
With friends

Fantastiese uitsig van die see!

Die WiFi was effens swak. Warm swembad vir geselligheid & baie spasie vir ontspan. Sien jul definitief weer.

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Fantastic view of the sea!

The WiFi was a bit weak. Warm pool for socializing & lots of space for relaxing. Definitely see you again.

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Angelina B - Mar 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Angelina B
With friends

We had a wonderful weekend.

It was wonderful. Few things that are worth mentioning. There were a lot of mosquitoes and one friend had black bugs on her bed. This may have been due to the house being shut up for a while. Not sure. No kitchen scissors in the drawers. Other than those small things it was absolutely fabulous and we had a wonderful time. I have already recommended it to various friends who saw our photos go up on social media. I would certainly go there again.

Dave J - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dave J
With friends

Awesome location.

Guest house was comfortable and well-equipped. Experienced a slightly unpleasant odor from one of the downstairs shower drains. House starting to look a little worse for wear. Decking needs replacing.

Jani P - Jan 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Jani P
With friends

Fantastiese ligging!

Alles was heerlik. Behalwe dat die heat pump nie aan was nie.

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Fantastic location!

Everything was delicious. Except that the heat pump was not on.

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La Luna Guest House 's response

Dear Jani , thank you for review
During winter months( from 1st April-30th September) we heat the pool with the heat pump and the temp is between 28 - 30 degrees Celsius, and the rest of the year solar panels are taking control automatically for some additional degrees on .

La Luna Guest House
Johan H - Jun 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan H
With partner

Ongelooflike uitsig, goed ingerig en rustige omgewing.

Beste uitsig oor die see. Goed toegerus met alles wat jy nodig het. Swembad is 'n bonus. Goeie ligging en naby genoeg aan alles.

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Amazing view, well appointed and peaceful environment.

Best view of the sea. Well equipped with everything you need. Pool is a bonus. Good location and close enough to everything.

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Anonymous Guest - Jan 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest

It's a beautiful place, but unfortunately staying there was a big disappointment because everything we needed to cool down was broken.

The bedroom in the loft was boiling hot, but the air conditioning and fan were broken. My son, specially from London, could not sleep at all. Another ceiling fan in the other room was also broken. . The master bedroom bathroom had a sewage smell so we couldn't leave the door open for cool air. In this bedroom with 4 lights, only 1 light by the bed worked, so we were in the dark. . The sliding door in the living room was broken, so we couldn't slide it open. . The pool pump did not clean the pool. . We had to go and buy dish towels because there was only one towel in the kitchen, as well as soap for our hands at the sinks. . The beds sleep great and the showers are lovely. The kitchen, the dining table and sofas in the living room were so comfortable and we were able to relax very nicely. It would have been a lovely long weekend for us if all the above equipment had worked. We were very kindly received by Thelma and the house was spotless!

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Alecia N - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alecia N
Family with teenagers

Beste vir wegbreek en ontslaan veral met die uitsig, dit maak al die dinge wat jou pla weg raak vir die tyd wat jy daar is.

Beste uitsig nog ooit. Iets wat ek wel will noem is dat die plekkie ietwat kleiner is as wat die foto's voordoen maar dit maak niks aan hoe lekker dit daar is nie.

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Best for getting away and unwinding especially with the view, it makes all the things that bother you go away for the time you are there.

Best view ever. Something I would like to mention is that the place is somewhat smaller than the photos show, but that doesn't affect how nice it is there.

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Anneke D - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke D

Uitsonderlik!

Wonderlike huis en omgewing. Mooi en goed toegerus. Ons het ongelooflik lekker gebly en sal beslis weer gaan!

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Exceptional!

Wonderful house and surroundings. Nice and well equipped. We had an amazing stay and will definitely go again!

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Morgan N - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Morgan N
Family with young children

Awesome venue, peace and tranquility.

Anablanca was amazing, even during Covid and her personal travels, she did her best to ensure we were happy, Thelma the local presence was on call whenever we needed her.

Wynand G - Feb 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Wynand G
With friends

Fantastiese ligging met net die minimum om 'n naweek te geniet.

Indien meer as 4 mense en privaatheid en stilte soek sal ek nie aanbeveel nie. Vanaf ons 2 jaar gelede daar was het niks verander nie. Dink dit mag dalk iets wees waaraan die eienaars moet aandag gee. Daar is 'n bietjie TLC nodig. Die heel boonste kamer se stort lek af tot in die onderste kamer. Dit kan lei dat die hout vrot. Daar was ook net een toiletrol per badkamer met geen reserwe. Beskikbaarheid van klein goed soos koffie, tee, suiker, melk en blits is iets wat 'n mens verwag teen die prys. 'n Groter braai sal welkom wees. Anders is die 'n baie lekker huis en Thelma het gehelp waar sy kon. Sal vir seker weer daar bly.

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Fantastic location with just the bare minimum to enjoy a weekend.

If more than 4 people and looking for privacy and silence I would not recommend. Nothing has changed since we were there 2 years ago. Think it might be something the owners need to pay attention to. It needs some TLC. The uppermost room's shower leaks into the lower room. This can cause the wood to rot. There was also only one toilet roll per bathroom with no spare. Availability of small things like coffee, tea, sugar, milk and flash is something one expects for the price. A larger braai would be welcome. Otherwise, it is a very nice house and Thelma helped where she could. Will stay there again for sure.

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Dennis K - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dennis K
With partner

We had a great time at La Luna Guest House.

Thelma, the lady who handed over the keys, was friendly and very helpful. The place is well situated and the kids had a ball of a time. Its tranquillity and peace was exactly what we needed.

Stefan J - Sep 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stefan J
Family with young children

Asemrowende uitsig!

As jy 'n plek soek waar jy die see hoor, ruik, proe en sien as jy wakker word elke oggend, is La Luna perfek! Die huis is lekker ruim en baie veilig. 'n Entjie weg van die besige gedeeltes van De Kelders. Ons het baie lekker gebly!

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Breathtaking view!

If you are looking for a place where you hear, smell, taste and see the sea when you wake up every morning, La Luna is perfect! The house is spacious and very safe. A bit away from the busy parts of De Kelders. We had a great stay!

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Annemarie J - Jan 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Annemarie J
With partner

Peaceful and relaxing.

The constant smell of sewerage in the house was a problem for us.

Manuela C - Sep 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Manuela C

Awesome location, but property in serious need of maintenance!

Will send a direct email with details and photos, as too restricted and believe important for you to get accurate and detailed feedback.

Risa V - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Risa V
Family with young children

Skoon en netjiese huis met asemrowende uitsigte oor die see.

Die huis is ideaal geleë met pragtige uitsigte oor die see. Die honde sowel as kinders geniet dit baie. Dit is die waarde van jou geld werd.

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Clean and neat house with breathtaking views of the ocean.

The house is ideally located with beautiful views of the ocean. The dogs and children enjoyed it. It's value for money.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends

Very nice and hospitable

Everything was nice and tidy and nice, the only thing that wasn't nice is that their check-in time is from 2h and when we got there at 4:20 there were garden services and then we had to wait before we could swim.

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Teresa O - Dec 2019
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
2/5
Teresa O
With partner

Die uitsig was die enigste aspek wat die verblyf die moeite werd gemaak het.

Ek was teleurgesteld in die verblyf. Ek dink die tarief regverdig nie die totale pakket wat ons ontvang het nie. Die huis se tuin en gras word glad nie in stand gehou nie. Daar is geen instandhouding, wat al vir 'n geruime tyd nie gedoen word nie en dit is veral opmerklik by die volgende: Die stoepdeel, wat ook van hout is, trek uitmekaar en is droog en na may mening is daar 'n veiligheidsrisiko. Die dek se hout is droog en lig op, en glad nie 'n plesier om op te kuier nie. Die instandhouding van die alle hout items (wat eintlik oral is) laat veel te wense oor. Die meubels by die swembad word glad nie behandel en in stand gehou nie. Die groot skuifdeure aan die voorkant by die woonkamer reën ongelooflik in. Dit reën ook in op die mat en die houtvloere is besig om te vrot a.g.v. die inreën en die gebrek aan instandhouding. Die wit woonkamerstel was regtig vuil met ons aankoms. Dit was maar half grillerig. Ons het selfs die bankkussings opgelig en ou vuilheid uitgeborsel aangesien die ou vuilgoed ook miere gelok het. Die roomkleur mat was ook ongelooflik vuil met aankoms. Daar word nie met sorg skoongemaak nie. Ons kon dit duidelik sien m.b.t. die banke en ook onder die beddens waar die stof al dik lê. Die vroutjie wat skoonmaak het basies die beddegoed geruil en die badkamers skoongemaak. Dit blyk asof daar nie goed skoongemaak word m.b.t. die vloere en onder die beddens nie. Daar word glad nie genoem dat die twee onderste kamers aansluit bymekaar nie. Dit was baie ongemaklik. Ons was dankbaar vir die skoon beddegoed en handdoeke en ook die badkamers wat mooi skoon was. Die uitsig was ongelooflik en ons het dit baie waardeer. Na my mening dink ek net dat items soos die banke en matte wel skoon gehou behoort te word en die skoonmaak sal moet opgeskerp word. Ek hoop dat die eienaar ook ingelig word? Baie dankie.

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The view was the only aspect that made the accommodation worth while.

I was disappointed in the stay. I think the rate does not justify the total package we received. The house's garden and grass are not maintained at all. There is no maintenance, which has not been done for some time, and this is particularly noteworthy for the following: The patio part, which is also made of wood, is torn apart and is dry and in my opinion there is a safety risk. The deck's wood is dry and light, and no fun at all. The maintenance of all wood items (which are actually everywhere) leaves much to be desired. The pool furniture is not treated and maintained at all. The large sliding doors at the front of the living room rain in incredibly. It also rains on the carpet and the wooden floors are rotten due to the the rainfall and the lack of maintenance. The white living room set was really dirty upon our arrival. It was only half creepy. We even lifted the cushions and brushed away old dirt as the old dirt also attracted ants. The cream-colored mat was also incredibly dirty upon arrival. Care is not taken with care. We could see it clearly with regard to the couches and also under the beds where the dust is already thick. The cleaning lady basically swapped the bedding and cleaned the bathrooms. It does not appear that it is cleaned properly the floors and under the beds. It is not mentioned at all that the two lower rooms join together. It was very uncomfortable. We were grateful for the clean bedding and towels and also the bathrooms which were nicely clean. The view was incredible and we really appreciated it. In my opinion, I just think that items like the sofas and rugs should be kept clean and the cleaning will need to be sharpened. I hope the owner is informed as well? Thank you very much.

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Nell L - Oct 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Nell L
Family with young children

We had a lovely stay!

We had a lovely couple of days at La Luna!

Helene-mari D - Jan 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Helene-mari D
Family with young children

Wonderlike uitsig in rustige area, verblyf het ons egter teleurgestel.

La Luna Gastehuis het 'n ongelooflike uitsig! Dit is baie rustig en regtig netjies binne. Thelma, die opsigter, was baie gaaf. Die huis is toegerus met 'n alarm wat ons gemoedsrus gegee het. Die buitekant van die huis, veral die houtstoep en swembad, kort egter aandag. Daar is 'n stuk hout by die swembad weg wat van die veselglas ontbloot laat. Daar is ook van die planke wat stukkend is en baie ongelyk is. Met drie klein kindertjies het dit my baie laat stres want hulle kon seerkry daar. Die grasperk is heeltemal dood en ons kinders kon nie daar speel nie. Van die trekpleisters wat vir my die hoë tarief regverdig het, was die daaglikse skoonmaakdiens, die WiFi en vol DStv. Ons was vir nege dae daar en die skoonmaakdiens het op twee dae nie realiseer nie. Die WiFi was net vir vier dae aan. Dit was vir my 'n groot probleem aangesien ek moes werk en die gewone sein nie sterk genoeg was nie. Ons moes dus verskeie kere inry Gansbaai toe sodat ek my werk kon afhandel. Ons het by Thelma navraag gedoen, sy sou dit opneem met die eienaars. Daar het egter niks van gekom nie. Ons het ook gereël om laat te vertrek op ons laaste oggend daar. Toe ons opgestaan het was die DStv egter reeds afgesit. Ons het toe maar vroeg vertrek. Ter samevatting: Ons was baie opgewonde oor ons week in De Kelders en dit was lekker. Die verwaarloosde buitekant van die huis en veral die ekstra dienste wat nie ontvang is nie, het egter 'n wrang smaak in ons mond gelaat. Veral in die lig van die premietarief wat gevra word.

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Wonderful view in quiet area, accommodation however disappointed us.

La Luna Guesthouse has an incredible view! It is very peaceful and really neat inside. Thelma, the caretaker, was very nice. The house is equipped with an alarm which gave us peace of mind. However, the outside of the house, especially the wooden porch and swimming pool, needs attention. There is a piece of wood gone by the pool that exposes some of the fiberglass. There are also some boards that are broken and very uneven. With three small children, it made me very stressed because they could get hurt there. The lawn is completely dead and our children could not play there. Some of the attractions that justified the high rate for me were the daily cleaning service, the WiFi and full DStv. We were there for nine days and the cleaning service did not materialize on two days. The WiFi was only on for four days. This was a big problem for me as I had to work and the usual signal was not strong enough. So we had to drive into Gansbaai several times so that I could finish my work. We inquired with Thelma, she would take it up with the owners. However, nothing came of it. We also arranged to leave late on our last morning there. When we got up, however, the DStv was already switched off. We then left early. To summarize: We were very excited about our week in De Kelders and it was fun. However, the neglected exterior of the house and especially the extra services that were not received, left a sour taste in our mouths. Especially in light of the premium rate being asked.

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La Luna Guest House 's response

Beste Dominik,

Ek is baie jammer dat julle nie heeltemal tevrede was met die huis nie. Ons het ook klein kinders en hulle het nog nooit op die dek seergekry nie. Maar ek moet jou reg gee, die dek is nie in 'n goeie toestand nie. Ons het al klaar iemand wat die hele dek moet oordoen.

Dat julle vir die hele tyd nie Internet gehad het nie, is baie sleg, en ek is baie ontsteld daaroor. Ons betaal 'n klomp geld sodat ons en ons gaste goeie internet toegang kan hê. Ek sal definitief 'n klagte by die diensteverskaffer insit. As julle besluit om weer eendag weer by ons te bly, sal ons vir julle 'n afslag bied om op te maak vir die internet wat nie gewerk het nie.

Ek is nog meer ontsteld dat die tuin nie goed opgepas is nie. Ons het in Julie 2017 'n 'roll-n lawn' laat installeer en dit het ons ook 'n fortuin gekos. So ons gaan definitief 'n nuwe tuindienste aanstel om ons plek op te pas. Vir ons is die grasperk een van die belangrikste dele van die huis, ek speel baie graag met my kinders daarop. Dus is ek is baie jammer daaroor, dit sal so gou as moontlik reggestel word.

Dat Thelma nie elke dag daar was nie, vind ek baie snaaks. Miskien het sy gedink dat sy julle nie onnodig moet steur nie? Sy is veronderstel om elke dag daar te wees as daar gaste is tensy die gaste ongesteurd wil wees. Ek sal haar vra hoekom sy nie elke dag daar was nie. Dit sal ook nie weer gebeur nie.

Ek wil jou bedank vir jou eerlike mening. Deur dit kan ons reageer en die foute reg te maak. Ek is seker dat meestal van die bogenoemde foute binnekort reggestel sal wees.

Ek hoop regtig dat julle in die toekoms weer in De Kelders is, en dit sal my baie bly maak as julle dit self kan kom bevestig en 'n beter mening van ons huis en dienste kan kry.

Baie groete,
Stephan

La Luna Guest House
From
From R2 500
per night (sleeps 6)
From
R2 500
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 12 Smuts Street, De Kelders, Gansbaai, 7220, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGYwZjEyMTk2LWNiYmYtNDBkMS04MzZlLTE2NjE2YTBkYTkzYw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 500 per night (sleeps 6) 25 5 1 5 12 Smuts Street De Kelders 7220 Western Cape 021 201 8900 14:00-19:00 10:00 -34.548817 19.373973
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