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Lady Loch Guest House & Spa

11 reviews
Guest House

Review Summary

4.3 out of 5from 11 reviews for Lady Loch Guest House & Spa
Cleanliness
4.5/5
Service
4.3/5
Location
4.3/5
Safety
4.5/5
Value for money
3.8/5
Atasjha N - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Atasjha N

The stay was excellent.

I just think that they need to upgrade the interior of the rooms, they used old furniture and need to stack the fridge with milk, cooldrinks, water and liquor that you can pay for. There was only an empty fridge.

Paul V - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Paul V
With partner

Ietwat teleurgesteld.

Alhoewel ons vriendelik ontvang is en die eenheid waarin ons gebly het netjies en skoon was, was ons teleurgesteld met ons keuse. Die hoofredes vir die opinie is die feit dat koffie, tee en suiker voorsien word, maar geen melk of plaasvervanger daarvoor nie. Die yskas was aan, maar op 1 gestel so dit was nie koel nie en ons moes wag vir die yskas om koud te word. Die ysbakkies was ongevul, nou nie dat dit ys sou verskaf het as dit gevul was nie! Net twee plastiek "tumbler"-tipe glase laat ook veel te wense oor. Nie dat dit as belangrik geag word nie, maar voornemende gaste moet ook kennis neem van die uiters beperkte kanale op TV dra. Nee wat, mens kry nie waarvoor jy betaal nie, dit is jammer aangesien die plek baie potensiaal het. Ek dink nie ons sal weer besoek nie.

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Somewhat disappointed.

Although we received a friendly welcome and the unit we stayed in was neat and clean, we were disappointed with our choice. The main reasons for the opinion are the fact that coffee, tea and sugar are provided, but no milk or substitute for them. The fridge was on but set to 1 so it wasn't cool and we had to wait for the fridge to get cold. The ice trays were unfilled, not that they would have provided ice if they were filled! Just two plastic "tumbler"-type glasses also leave a lot to be desired. Not that this is considered important, but prospective guests should also note the extremely limited channels on TV. No what, you don't get what you pay for, it's a shame as the place has a lot of potential. I don't think we will visit again.

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Lady Loch Guest House & Spa 's response

We were happy to receive you, but are a little bit disappointed to see your comment.
Indeed we are very concerned about ecology and do everything what we possible can to respect nature.
We spare as best we can energy, very sensible subject here in ZA, and don't put our equipment on its maximum
In order to avoid wasting, we offer fresh milk at arrival and ice cubes are available on demand.
Unbreakable glasses are required around the swimming pool
22 channels are available on the TV.

Lady Loch Guest House & Spa
Pieter P - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Pieter P
With partner

Dit is 'n pragtige gastehuis met 'n baie mooi uitsig.

Ongelukkig het ons gaste gehad wat 'n familie byeenkoms daar gehad het oor dieselfde tydperk. Hulle het elke aand gebraai en vanaf die eerste aand het hulle die vuil skottelgoed op die gemeenskaplike stoep reg voor ons kamer gelos. Ten spyte van die feit dat ons kamer skoongemaak is elke dag, het die skottelgoed net daar gebly. Ek is nie seker aan wie dit behoort nie, maar in die oggend was dit aangenaam om op die stoep te sit en koffie te drink. Ongelukkig was dit nie moontlik vanaf dag twee nie. Die bespreking het gesê dit sluit bed en ontbyt in, maar toe ons ingeklok en ek navraag gedoen het, is ek meegedeel dat dit nie ontbyt insluit nie. Ongelukkig het ek geen bewys by my gehad nie en moes dit net aanvaar. Ek het nou weer op my bespreking gekyk en dit sê wel bed en ontbyt.

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It is a beautiful guest house with a very nice view.

Unfortunately we had guests who had a family gathering there over the same period. They barbecued every night and from the first night they left the dirty dishes on the common porch right in front of our room. Despite the fact that our room was cleaned every day, the dishes just stayed there. I'm not sure who it belongs to, but in the morning it was pleasant to sit on the porch and drink coffee. Unfortunately, this was not possible from day two. The reservation said it included bed and breakfast, but when we checked in and I inquired, I was told that it didn't include breakfast. Unfortunately, I had no proof with me and just had to accept it. I just looked again at my reservation and it does say bed and breakfast.

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Hannes S - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannes S
With partner

Dit was die beste plek waar ek die jaar was al.

Enige iemand kan maar hiernatoe kom, al wil jy net wegkom van die rowwe stadslewe. Ek beveel dit aan. Dis 'n plek om te lekker te ontspan.

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It was the best place I've been this year.

Anyone can come here, even just to escape the busy city-life. I recommend it. It is a nice place to relax.

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Robert F - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Robert F
With partner

Goed.

Die verblyf was uitstekend en ons het baie lekker gebly.

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Well.

The accommodation was excellent and we had a great time.

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Zéza O - Jun 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Zéza O

Jan was baie behulpsaam.

Ek en my dogter het 'n troue by Bakenhof gaan bywoon. Jan was by behulpsaam, hy het ons toegelaat om vroeër in te boek. Kamer was skoon. Dit het baie gereën die dag en die elektriese kombers het gehelp lekker snoesig te slaap. Dankie, Jan.

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Jan was very helpful.

Me and my daughter attended a wedding in Bakenhof. Jan was very helpful. He allowed us to check in early. Room was clean. It rained that day and the electric blankets made our sleep nice and cozy. Thank you, Jan.

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Lizakim H - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizakim H
With friends

Fantasties!

Fantastiese bestuur en die eienaar is baie akkommoderend rakende ons behoeftes. Vriendelik en baie baie mooi.

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Fantastic!

Great management and the owner is very accommodating regarding our needs. Friendly and very very beautiful.

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Liesl S - Mar 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Liesl S
Family with young children

Ons het heerlik gekuier en sal weer van Lady Loch gebruik maak.

Elri van Lady Loch was baie vriendelik en gasvry. Sy het regtig moeite gedoen om ons welkom te laat voel. Die ontbyt was heerlik! Ons sal definitief weer van hierdie verblyf gebruik maak as ons weer die Wellington area moet besoek.

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We had a great time and will use Lady Loch again.

Elri from Lady Loch was very friendly and hospitable. She really went out of her way to make us feel welcome. The breakfast was delicious! We will definitely use this accommodation again if we have to visit the Wellington area again.

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Lady Loch Guest House & Spa 's response

Baie dankie Liesl, dit was 'n groot voorreg om julle hier te huisves. Ek is bly julle het dit geniet.
Elri

Lady Loch Guest House & Spa
Sandra L - Sep 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Sandra L
On business

Oase in Wellington.

Uitstekende verblyf, netjies met alles wat nodig is en baie meer! Ongelooflike ontbyt, bedien deur gasvrou wat self alles voorberei. Rustige atmosfeer in pragtuin! Voorwaar iets om te beleef!

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Oasis in Wellington.

Excellent accommodation, tidy with everything needed and much more! Incredible breakfast, served by hostess who prepares everything herself. Peaceful atmosphere in beautiful garden! Truly something to experience!

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Peter T - Sep 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Peter T
With partner

Good!

Great value for money, more than just a room, the venue is beautiful.

Pieter R - Dec 2015
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Pieter R
Family with teenagers

Swak diens, van al 5 besprekings gedurende ons reis was dit die swakste.

Bespreking was vir 3 en ons is gekwoteer vir 4. Ontvangs is swak en daar is geen bekendstelling rondom fasiliteite. Braai-area is bespreek, maar nie beskikbaar nie as gevolg van die personeel se familie-saamtrek. Dan na hul funksie is hy beskikbaar, maar vuil. Die "snack bar" in die kamers word nie aangevul nie. Vol tarief en halwe diens.

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Poor service, out of all 5 bookings during our trip this was the worst.

Booking was for 3 and we were quoted for 4. Reception is poor and there is no introduction around facilities. Braai area has been booked but not available due to the staff's family gathering. Then after their function he is available but dirty. The "snack bar" in the rooms is not replenished. Full fare and half service.

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Lady Loch Guest House & Spa 's response

So jammer dat dit u ervaring was by Lady Loch Gaste huis.
Die bespreking was vir die familie suite wat 'n tarief vir die hele suite is, wat 4 gaste kan akkomodeer. Die tarief bly ongelukkig onveranderd indien daar minder as 4 gaste oornag.
Ons het vooraf gekommunikeer met al ons gaste dat daar geen diens en gepaardgaande opvul van die "snack bar" op Kersdag sal wees nie. So jammer dat ons êrens 'n kommunikasie gaping in verband met die reëling gehad het.
Jammer oor die Braai-area, dit is onaanvaarbaar. Ek sal dit opvolg. Miskien het die personeel nie duidelik die tyd verstaan wat u die fasiliteit wou gebruik nie. Weereens jammer vir die "vuil" braai fasiliteit,
Ons het vooraf gereël dat geen personeel op Kersdag hoef werk nie, en dit met die gaste bespreek. Jammer vir die ongerief wat dit vir u veroorsaak het.

Die Eienaar

Lady Loch Guest House & Spa
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per night (sleeps 2)
11 reviews
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  • Capacity: 20 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: Lady Loch Road, Wellington, 7655, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA61b65d90f41fcaf0a1a1255bf59e94bda82b9fe96713f95f759c1c598c6785d3c52d614186ad49e88180b090ea570087f6f7?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 600 per night (sleeps 2) 11 5 1 5 Lady Loch Road Wellington 7655 Western Cape 021 201 8900 14:00-18:00 10:00 -33.633572415862 18.980468728296
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