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Lagoon Beach Hotel

18 reviews
Hotel

Review Summary

3.9 out of 5from 18 reviews for Lagoon Beach Hotel
Cleanliness
3.8/5
Service
3.7/5
Location
4.1/5
Safety
4.2/5
Value for money
3.8/5
Teboho K - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Teboho K
With partner

Wonderful.

The place was good, I understand why it is so expensive.

Shene G - Oct 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Shene G
With partner

Rustig, mooi, gerieflik.

Dit was 'n stunning uitsig oor die see en Tafelberg. Sal dit definitief aanbeveel vir die rustigheid in die hotel.

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Quiet, beautiful, comfortable.

It was a stunning view of the sea and Table Mountain. Would definitely recommend it for the tranquility in the hotel.

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Sonja N - Apr 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja N
On business

Sal Lagoon Beach Hotel weer besoek, was tevrede met die diens.

Met aankoms wou ons opgradeer en dit was nie beskikbaar nie anders as dit was dit skoon en netjies. Die ontbyt was heerlik sal beslis weer soontoe gaan.

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Will visit Lagoon Beach Hotel again, was satisfied with the service.

On arrival we wanted to upgrade and it was not available otherwise it was clean and tidy. The breakfast was delicious will definitely go there again.

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Hennie S - Jan 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Hennie S
With partner

Ek was baie teleurgesteld gewees. Met ons aankoms het alles goed gegaan. Later moes ons uitvind dat die hoofkombuis afgebrand het so 2 of 3 weke gelede. Hulle het 'n beperkte spyskaart gehad.

Hulle het ons 'n dokument gegee met reëlings. Die hoofrestaurant sou net op sekere dae oop wees. Toe ons by die Brasserie restaurant se deur kom is daar 'n kennisgewing wat ons verwittig dat hy Vrydag en Saterdag oop is van 18:00 tot 22:00. Toe ons wil bespreek is ons ingelig dat dit toe is. As dit nie was vir die mooi uitsig nie, het ek al Vrydag uit geboek. As ek terugkyk na al die foute het ek 'n fout gemaak deur te bly.

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I was very disappointed. Upon our arrival, everything went well. Later we found out that the main kitchen burned down about 2 or 3 weeks ago. They had a limited menu.

They gave us a document with arrangements. The main restaurant would only be open on certain days. When we got to the Brasserie restaurant's door there was a notice informing us that it is open on Friday and Saturday from 18:00 to 22:00. When we wanted to book we were informed that it was closed. If it wasn't for the beautiful view, I would have already booked out on Friday. Looking back at all the mistakes, I made a mistake by staying.

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Sharief L - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharief L
Individual traveller

Great stay!

The hotel is lovely and I enjoyed it very much.

Elize R - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Elize R
With partner

Asemrowend.

Vriendelike staff. Pragstuk van 'n plek.

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Breathtaking.

Friendly staff. Beautiful piece of a place.

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Hermias S - Oct 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
2/5
Hermias S

Die kliëntediens was baie vriendelik, die plek self is vervalle en het niks in die sin van 'n "wow"-faktor nie.

Die gebou is vervalle. Jy betaal nie duur nie, maar jy kry 'n kamer bo-oor 'n besige pad. Die foto's is misleidend, dit lyk glad nie meer so nie. Die mense wat daar werk is baie behulpsaam en vriendelik, maar die verblyf self laat veel te wense oor.

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The customer service was very friendly, the place itself is run down and has nothing in the way of a "wow" factor.

The building is dilapidated. You don't pay dearly, but you get a room at the top of a busy road. The photos are misleading, it doesn't look like that anymore. The people who work there are very helpful and friendly, but the accommodation itself leaves much to be desired.

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Martiens Korff K - Nov 2021
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Martiens Korff K
With partner

Mislike mense.

Ek sal eerlik nie weer na daardie hotel toe gaan nie. Pragtige hotel met mooiste uitsig, maar mense is super ongeskik, veral die waiters. Dit help nie jy sit met so 'n hotel en die kliëntediens is daar nie van te praat nie.

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Nasty people.

I honestly would not go to that hotel again. Beautiful hotel with the most beautiful view, but people are super unfit, especially the waiters. It doesn't help that you sit with such a hotel and the customer service is not there to speak of.

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Robbie H - Feb 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
5/5
Robbie H
With partner

Diens en kamer was swak.

Kamer was teen 14:00 nog nie skoon nie.

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Service and room was excellent.

The room was not clean by 14:00.

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Amadia S - Sep 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Amadia S

Nooit weer!

Lawaai tot 01:30 in oggend! Vuil!

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Never again!

Noise until 01:30 in the morning! Dirty!

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Chris O - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris O
With partner

Pragtige omgewing met luukse kamers.

Inklok by die hotel was flink en sonder enige probleme. Kamer was skoon en luuks. Onderdakparkering is gratis en gerusstellend. Pragtige uitsig op Tafelberg. Strand is veilig en bied geleentheid om lekker lang ente te gaan stap. Duidelik is die hotel gewild gemeet aan die hoeveelheid buitelandse besoekers.

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Beautiful setting with luxury rooms.

Check-in at the hotel was quick and without any problems. Room was clean and luxurious. Covered parking is free and reassuring. Beautiful view of Table Mountain. Beach is safe and offers the opportunity to go for a long walk. Clearly, the hotel is popular with the number of foreign visitors.

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Berdine V - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Berdine V
Individual traveller

Gerieflik.

Baie aangenaam en skoon. Ruim kamer met alles tot jou beskikking.

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Comfortable.

Very pleasant and clean. Spacious room with everything at your disposal.

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Ina P - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ina P

Ongelooflikste, mees asemrowende vakansie ooit!

Fantastiese uitsig, diens in hotel uitmuntend. Vriendelike ontvangs en baie bedagsame personeel. In kort: 'n wonderlike vakansie!

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Most amazing, most breathtaking vacation ever!

Fantastic view, service in hotel excellent. Friendly reception and very attentive staff. In short: a wonderful holiday!

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Lagoon Beach Hotel 's response

Geagte Ina,

Baie dankie dat jy Lagoon Beach Hotel gekies het as die plek waar jy jou vakansie herhinneringe wou bou. Dankie vir jou positiewe terugvoering. Ons sien uit daarna om jou so gou moontlik weer te kan akkommodeer. Mag jy 'n voorspoedige 2016 beleef.

Vriendelike Groete
Andre Turnbull (Algemene Bestuurder)

Lagoon Beach Hotel
Heidi N - Mar 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi N
With partner

Baie mooi venue!

Uiters bekwame personeel, baie mooi en gerieflike kamers met pragtige uitsig en heerlik kos.

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Very nice venue!

Extremely competent staff, very nice and comfortable rooms with a beautiful view and delicious food.

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Ivonne V - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ivonne V
Family with young children

Die verblyf was gerieflik met 'n pragtige uitsig.

Ons het dit geniet en sal die hotel definitief vir ander gesinne aanbeveel.

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The accommodation was comfortable with a beautiful view.

We enjoyed it and would definitely recommend the hotel to other families.

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Lani V - Sep 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Lani V
On business

Verblyf was aangenaam behalwe vir die kos - dit kort baie aandag.

Lagoon Beach het van die vriendelikste personeel wat ek nog teegekom het, net jammer hulle kos is so aaklig. Die ontbyt laat veel te wense oor, en die res is ook glad nie wat mens verwag van so 'n spoggerige hotel nie.

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Stay was pleasant except for the food - it needs a lot of attention.

Lagoon Beach has some of the friendliest staff I've ever come across, just a shame their food is so awful. The breakfast leaves much to be desired, and the rest is also not at all what one expects from such a fancy hotel.

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Lagoon Beach Hotel 's response

Liewe Lani,

Dankie vir die terugvoering op u verblyf by Lagoon Beach Hotel. Ons waardeer u konstruktiewe opinie omtrent ons ontbyt wat ons met ons sjef bespreek het.

Ons strewe daarna om seker te maak dat ons gaste ‘n onvergeetlike verblyf by ons het om seker te maak ons sien hulle gou weer. Laat weet gerus die volgende keer wanneer u weer kan kom kuier sodat ons kan verseker dat u behoeftes na omgesien word.

Groete,
Andre Turnbull
Algemene Bestuurder

Lagoon Beach Hotel
Antoinette N - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antoinette N
On business

'n Pragtige hotel met alles wat jy benodig. Vriendelike diens en uitmuntende kamers.

Die uitsig is asemrowend. Heerlike kos! Die diens is puik. Sal weer gebruik maak van dié hotel.

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A beautiful hotel with everything you need. Friendly service and excellent rooms.

The view is breathtaking. Delicious food! The service is great. Will use this hotel again.

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Geoffrey J - Feb 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Geoffrey J
With partner

We had a lovely stay

Thank you for resolving a difficult situation.

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per night, for 2 ppl
18 reviews
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 532 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 1 Lagoon Gate Drive, Milnerton, Cape Town, 7441, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAulUHa7c2nPwQDXKP3ml2GYXJOPBiANI5afRLklxLDZOHvpqklH?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 318 per night, for 2 ppl 18 5 1 4 1 Lagoon Gate Drive Milnerton 7441 Western Cape 021 201 8900 14:00-23:00 10:00 -33.892077777778 18.483255555556
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