Lalapanzi Hotel
Review Summary
Sarie P - May 2022
Overall rating
Baie mooi plek.
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Very nice place.
Friendly service, very quiet.
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Christo S - Jan 2020
Overall rating
If they clean the place properly, wash the bedding and towels properly, I will recommend them. Food very expensive.
Jan M - May 2019
Overall rating
Ietwat teleurstellend, maar tog beïndruk met Inga se tegemoetkomendheid.
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Somewhat disappointing, yet impressed with Inga's consideration.
The location is ideally situated along the N1 highway and makes it very accessible. Because I taught the subject Hospitality industry as part of Business Studies, I am very critical. This place has an old world charm with beautiful and well-kept gardens. There is an interesting museum that needs to be queried at the reception. The spacious unit, The Stables Luxury Rooms Room 25, was ready and tidy. However, we were under the wrong impression (due to our own misinterpretation or distraction) that these Luxury Rooms are self-catering units and then had to discover that our unit does not include a small kitchenette, but the owner, Inga, met our requirements by making the sharing kitchen available to us, although it was unfortunately only the second day of our two-day stay. However, what bothered a little was the chicken rooster, which quite loud and persistent on both mornings we stayed there from very early (three o'clock in the morning). For farm chickens it can give a feeling of homestead, but for us it was quite annoying as we sought peace and quiet. We were concerned about the safety of the site because when we returned to our room one night after 10, the security gate was still wide open with no security guard in sight. We also never received a remote control for the security gate as with other guesthouses.
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Frances R - May 2018
Overall rating
Baie vriendelike atmosfeer.
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Very friendly atmosphere.
Kiddie friendly environment. I was able to ask for a breakfast food package that was ready on time. Ettie and Johannes are definitely an asset to Lalapanzi. Dinner was very nice. The waitress attended to our needs.
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Marisa C - Aug 2018
Overall rating
Gemaklike kamers, skoon en gerieflik geleë.
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Comfortable rooms, clean and conveniently located.
Clean rooms with all the necessary facilities. Friendly and helpful staff. Beautiful garden with tasty food in restaurant and located near Louis Trichardt.
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Ronel V - Nov 2018
Overall rating
Lekker beddens en kussings.
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Great beds and pillows.
Not a very friendly welcome. In fact, they didn't even expect our arrival and we were put the wrong room without air-conditioning on a day of 41 degrees. They weren't helpful to fix it. The rooms weren't very clean - spider webs, used soap in the drawer, glasses that tasted like soap and even the bath had soap in it. The beds were nice and the linen clean.
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Liezl W - Jun 2018
Overall rating
Baie skoon, maar geen warm water gehad nie, nie die aand of oggend nie. TV se kanale was onkykbaar, eers teen 20:00 kom instel die aand.
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Very clean, but had no hot water, neither in the evening nor in the morning. TV's channels were unwatchable, the evening only came to set at 20:00.
I had a great stay at Lalapanzi Hotel before and confidently made the reservation with my family this time. Was quite disappointed due to the following: TV channels were all on hold, reported it and by 8pm in the evening someone came to tune the channels. He brought his puppy with him and it made itself at home on the bed. I like dogs, but just thought it was kind of weird to let your dog make himself at home on a guests bed. My little boy wanted to take a shower by 7pm, no hot water. This was reported and they then started the geyser. Water takes an hour to warm up and by the time the water was ready he was already asleep. We had already put on pajamas and decided to shower early the next morning before our departure. Mentioned to the receptionist when we checked in that we were leaving early at 05:30 for the Limpopo Xco Cycling event. When we wanted to take a shower at 05:00 there was still no hot water. All three of us entered the day without showering. We decided to order room service from the menu between the 3 of us and then ordered 2 23 cm pizzas for R170 together. The pizzas arrived cold to the room after 55 min, after my boy had already slept so fell asleep hungry and dirty. The pizzas were less than 15 cm in diameter. By then my husband was disgusted and refused to accept the pizza. We walked back with the small, cold pizzas and the lady at reception said very sorry, they used the wrong base. They will see if they can find the right one somewhere, otherwise we just have to take our money back. As a result, all three of us went to bed dirty and hungry.
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Jaco M - Apr 2017
Overall rating
Aangenaam. Netjiese kamer en goeie prys.
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Nice, neat room and good price.
Location close to Louis Trichardt and Polokwane.
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Karin C - Feb 2017
Overall rating
Lekker gebly.
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Enjoyed our stay.
Very friendly, pleasant staff. Enjoyed the meals. Definitely value for money.
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Elizabeth M - Sep 2017
Overall rating
Goeie diens, instandhouding kort aandag.
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Good service, maintenance needs attention.
Disappointing if the entrance gate check for the MTB route doesn't work, especially after the previous day's fun bike race. Sore muscles need a light exercise again after the time.
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De Wet V - Jul 2017
Overall rating
Uiters swak!
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Extremely weak!
The doors and entrance to the rooms are physically low and very small, inside there were many water vapor marks on the walls, and mold on the roof of the bathroom. There was a heater in the room that was completely broken and hanging on the wall in two parts. The bed was rock hard and extremely uncomfortable. We also went to eat at the restaurant earlier in the evening, the menu has a large variety but 3 of the dishes we ordered could not be made as they were out of stock. Furthermore, the plate of food I received also did not correspond to what was advertised on the menu, after I inquired about it I was only told that they had changed the dish to only one chop and without the sauce instead. 2 chops plus applesauce as advertised. But I still had to pay full price! I will definitely never sleep there again.
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Lalapanzi Hotel 's response
Goeiedag Mnr. De Wet
Ons waardeer altyd kliënte se terugvoering hetsy dit goed of sleg is sodat ons altyd op ons hoede kan wees en die beste kliënte diens kan gee.
Eerstens wil ons net graag groot onverskoning vra vir u ervaring by Lalapanzi Hotel, en ons hoop om u weer terug te verwelkom in die toekoms om te kan opmaak vir al die onaangenaamheid.
Ek wil net graag bietjie agtergrond gee oor die hotel. Die hotel was in 1947 gebou deur 'n Mev. Wilkonson wat nie langer was as 1.5 m nie, en dit het begin as 'n koffie stop en toe later uitgebrei na 'n hotel. Sy het letterlik met haar voet merke op die grond gemaak waar hul gebou het en sy het gewys waar deure, vensters ens. ingesit moet word en soos u self kan indink, sou haar arm nie hoër as so 1.8 m kon wys op 'n muur nie. Ons het nou al intussen meeste van die kamers oorgedoen en standaard deure ingesit, maar ongelukkig is kamer 10, 1 van 2 eenhede wat nog gedoen moet word en ons is vreeslik jammer vir hierdie ongerief van 'n lae deur.
Ons doen deurentyd inspeksie, onderhouding en opknapwerk in alle kamers en soms is dit moontlik om iets oor te slaan en daarom waardeer ons ook altyd as 'n kliënt by ontvangs iets kom rapporteer sodat ons dadelik aandag daaraan kan gee.
Ons het ook intussen nou die verwarmer vervang en dankie dat u ons in kennis gestel het daarvan.
Kamer 9 het 'n splinternuwe matras in, so ons neem aan u praat dan van kamer 10 se matras, weereens dankie dat u dit uitlig. Ons kyk graag dan na die probleem.
Baie jammer oor die spyskaart seleksie wat nie volledig in voorraad was nie. Ons kyk ook dan graag daarna en maak die nodige veranderinge, verder is dit dan ook die kelner se verantworrdelikheid om te kyk dat alles op die bord is wat uitgaan na die kliënt. Die kelner moes kyk vir die appelsous, en die nodige stappe word dan ook geneem teenoor die kelner. Die afgelope ruk het ons vreeslik gesukkel om die regte grootte vark tjops te kry en toe besluit dat dit dan maar beter sal wees om net 1 groot tjop te kry. Ons is ook huidiglik besig om die spyskaart op te dateer.
Weereens wil ons by Lalapanzi net graag vir u onverskoning vra vir u eerste ervaring by ons. Ons vra ook dan net graag dat u asseblief eers by ontvangs of bestuur u bekommernisse meedeel om te kyk of ons nie dadelik na u behoeftes kan omsien terwyl u nogsteeds hier is nie.
Vriendelike groete
Xanthe Joubert
Sonita S - Aug 2016
Overall rating
Rustige en ontspanne atmosfeer met baie behulpsame en vriendelike personeel.
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Peaceful and relaxing atmosphere with very helpful and friendly staff.
Our time there was short and quick, but very peaceful and relaxing. Thanks for the friendly reception from every staff member on the premises. Will definitely make use of your services again.
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Lalapanzi Hotel 's response
Goeiedag, baie dankie vir die vriendelike woorde en die goeie terugvoering, ons weet dit vat altyd meer moeite en tyd om 'n goeie verslag te skryf. Ons waardeer u skrywe en hoop om u vining weer terug te verwelkom.
Vriendelike Groete.
Xanthe Joubert
Jan M - Nov 2016
Overall rating
Oulike bestemming naby die snelweg.
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Quaint accommodation near the highway.
The hotel offers good accommodation for someone looking to stay the night near the highway. The hotel staff was very friendly and went out of their way to make my experience as pleasant as possible. The environment is beautiful and I would consider staying here again just to explore the surrounding area. The restaurant serves delicious meals. The only improvement I could recommend is covered parking.
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Lalapanzi Hotel 's response
Goeiedag,
Baie dankie vir die vriendelike woorde, altyd lekker om sulke boodskappe te lees.
Sal u asb. indien moontlik, die verklaring vir ons ook op TripAdvisor gaan skryf.
Baie dankie.
Xanthe Joubert
Julie S - Jul 2015
Overall rating
Altyd gelukkig met die diens by Lalapanzi.
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Always happy with the service at Lalapanzi.
My technicians are always happy to spend the night at Lalapanzi. They always ask to spend the night there and they are happy with the accommodation.
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Lalapanzi Hotel 's response
Goeiedag
Baie baie dankie vir die mooi woorde, altyd lekker om sulke goeie terugvoering te kry, ons waardeer dit baie en hoop ons kan ons skoene volhou.
Vriendelike groete
Xanthe Joubert
- Capacity: 16 people
- All ages welcome
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Check-in: 15:00 to 20:00
Check-out: 10:00 - Address: N1, Bandelierkop, Louis Trichardt, 0920, Limpopo