Lelasi Guest House
1 review
Guest House
Review Summary
3.2 out of 5from 1 review Lelasi Guest House
Cleanliness
2.0/5
Service
5.0/5
Location
3.0/5
Safety
1.0/5
Value for money
5.0/5
Muziwakhe M - Jun 2024
Overall rating
Cleanliness
2/5
Service
5/5
Location
3/5
Safety
1/5
Value for money
5/5
Muziwakhe M
Family with young children
Excellent.
Lelasi Guest House 's response
1. I would appreciate if the guest could elaborate on the security aspect to understand why they gave a score of 1. We offer parking inside a lockable gate. Was there any loss of staff belongings due to lack of security?
2. Could the guest explain what they found dirty to justify a score of 2? Our bedding is always white and we have found our apartment clean with fresh bedding. I am of the view that the guest may have given scores without genuine reasons. We have over 200 reviews online under Airbnb, where our cleanliness is highly rated.
3. The guest's remark indicating: 'Excellent with no hiccups,' which is contrasting with the low scores, is confusing.
Lelasi Guest House
- Capacity: 11 people
- No children under 2
-
Check-in: 14:00 to 23:00
Check-out: 11:00 - Address: 18 Compromise Crescent, Bluff, Durban, 4052, KwaZulu-Natal
