Little Acres Drakensberg Accommodation
Review Summary
Natasha D - Jul 2024
Overall rating
Very affordable, clean and centrally located.
Janine K - Apr 2024
Overall rating
Baie lekker. Uitstekend.
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Very nice. Outstanding.
Very nice. The woman is the best hostess in the world. Would definitely recommend the place.
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Frik S - Dec 2023
Overall rating
Voortreflik.
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Excellent.
Very friendly reception and very helpful to make your stay pleasant.
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Little Acres Drakensberg Accommodation 's response
We are thrilled that you both had a great stay. We hope you will remember our place next time you wish to come back to the Berg for the hikes, views, and just peace and quiet.
Morne M - Sep 2024
Overall rating
Rustig en stil.
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Calm and quiet.
Everything was very nice. Only problem was they had a barbecue fork and not tongs.
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Zandrie D - Sep 2024
Overall rating
Onaangenaam & vol onverwagse ervarings. Sal nie weer besoek nie.
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Unpleasant & full of unexpected experiences. Will not visit again.
Unfortunately, our holiday was not what we expected. We were not aware that the accommodation was 'off the grid'. Because of this, on cold days, the solar panels' batteries do not charge. Therefore, a generator is then run for the 'pressure pump'. Guests are then requested to provide water such as filling bathtubs, kettles and pots with water. Guests are then also instructed when to bathe because the pressure pump will be switched off at a certain time. Lights are then switched off at 10pm and power is then available again at 6.30am - almost like a hostel experience. With the gas geyser, the bath water is not even hot, but lukewarm. Wi-Fi signal is barely available. The TV package is absolutely awful - no KykNet, Mnet or proper children's channels. Cleaning services are not available on weekends. Only sometimes during the week. The braai was also not cleaned after use, during our stay - we had to clean the braai and accommodation ourselves every day. Upon arrival we found hair in the bed when we opened the master bed's blanket which presumably belonged to the previous guests. Colored bedding on the 2 single beds has already been bleached. Our visit was disappointing.
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Little Acres Drakensberg Accommodation 's response
Hi Zandrie,
Thank you for your review. I would like to clarify a few points. Our listing clearly states in the very first sentence that we are off the grid. During your stay, there was an extreme snowstorm that resulted in road closures and adverse weather conditions throughout Saturday. We were genuinely relieved that you arrived safely before the roads were shut. This kind of severe weather was highly unusual, and in fact, you were fortunate to stay at a place with a generator. Many other establishments in both the northern and southern berg areas were without power for 3-5 days.
We communicated with all guests regarding the times the generator and pressure pump would be switched on and off, which was only necessary on Saturday. By Sunday, the sun had recharged the batteries, and everything was back to normal. The Wi-Fi issue was also explained at the time—the tower batteries of our internet service provider had died, and the snow prevented them from accessing and repairing the towers.
I also made efforts to keep you informed, including when you were keen to take your two-year-old to see the snow, for which I provided suggestions. Regarding the third person in your party, your child was not booked or paid for, and this was only communicated upon arrival. Despite this, I didn’t charge for the extra guest, even though it goes against my usual booking policy.
I’m unclear about your comment on the single beds being bleached, as these were set up as couches, given there was not supposed to be a third person in the room. As for our cleaning staff being available only on weekdays, that is correct. You did receive a WhatsApp message upon check-in, detailing this information.
It’s worth noting that other guests during this period enjoyed their stay, with some even extending their visit by another night. I understand severe weather can impact a trip, and perhaps avoiding travel during extreme weather forecasts could ensure a more comfortable experience. Despite the challenges, our power interruptions lasted only one day, while other areas were without power for far longer.
This was the first time we’ve ever had to run the generator for over 12 hours straight, which highlights just how unusual the weather was. It's unfortunate that you didn’t raise any concerns during your stay. I could have adjusted the gas geyser, cleaned the braai, or exchanged your dirty dishes for clean ones. I always aim to resolve any issues if brought to my attention.
Seef C - Jun 2023
Overall rating
Rustig en genotvol.
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Peaceful and enjoyable.
Really enjoyed it and all the locals are so hospitable and helpful. The dogs enjoyed it as well as the scenery was breathtaking.
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Little Acres Drakensberg Accommodation 's response
We are very pleased that you enjoyed your stay. There is so much to see and do in our little valley that we just want to share it with everyone.
Susan L - Mar 2022
Overall rating
Rustig en vriendelik.
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Calm and friendly.
Nicely centrally located. Close to everything.
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Jennifer R - Nov 2021
Overall rating
Peaceful and relaxed atmosphere in a beautiful location.
Little Acres Drakensberg Accommodation 's response
Thank you for the kind words. James, Bentley and Cyrus were definitely sad to see you go. You managed to do quite a lot in your short stay and we are thrilled that you had a great time.
Elani V - Sep 2021
Overall rating
Great experience.
Marita P - Apr 2021
Overall rating
Netjies en skoon.
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Neat and clean.
Very helpful hostess and the place was spotless! Would recommend anytime.
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Little Acres Drakensberg Accommodation 's response
Thank you kindly for the great review. Please forgive me for replying in English, I am embarrassed by my Afrikaans. We are thrilled that you enjoyed your stay. Our mountains are currently white with snow, so a bit chilly and fresh. Stay safe.
Clement C - Jul 2019
Overall rating
Great location.
Little Acres Drakensberg Accommodation 's response
I apologize for our very late reply to your very kind review. We are thrilled that you enjoyed your stay and would love for you to visit again sometime to see the renovations and changes we have made to the establishment.
- Capacity: 11 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: Off the R600, Champagne Valley, Drakensberg, 3340, KwaZulu-Natal
