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Loxley House & Conference Centre

Guest House

Review Summary

3.6 out of 5from 8 reviews for Loxley House & Conference Centre
Cleanliness
3.8/5
Service
3.4/5
Location
4.0/5
Safety
3.6/5
Value for money
3.1/5
Senele G - Sep 2021
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Senele G
With partner

It was okay. It was less than what I expected for the price I paid.

The place is rated as a 4-star establishment, and the treatment I received from the staff sure felt like it. The rest of the stay, however did not feel like it. The room had no fridge, the shower is built into the bath and the bath is very small and difficult to climb into. I was not aware that the establishment had dogs and my bath towel were clean, but unfortunately had dog hair. I also stepped on dog poop during my breakfast. I could get an iron to press my clothes, I had to book a paid laundry laundry service.

Philip V - Jun 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
2/5
Philip V
Family with teenagers

Alles is daar, maar die uitvoering is afwesig.

Ek het Loxley House bespreek (2 kamers) vir ons as gesin a.g.v. die goeie resensies en ligging. Bereid om Daardie tarief in die dorp te betaal, maar dan verwag ons alles moet reg wees. Met aankoms was daar niemand by ontvangs! Ek moes letterlik in die huis inloop en 'hallo' roep vir aandag. Onaanvaarbaar. Kamers gewys. Niemand het aangebied om ons bagasie te help aflaai nie. Onaanvaarbaar. Gevra na aandete: Nee, ons doen dit nie. Het by die hotel bespreek. Die ete by die hotel was baie goed! Badkamers baie swak ontwerp. 'n Stort binne in bad in die prysklas is eenvoudig nie aanvaarbaar nie. Dan lek die stort só dat die hele badkamervloer nat is daarna. Nee, nee, nee. Terug by Loxley House na ete by hotel besef ons MTN het geen of baie swak selfoonopvangs. Ons is nie Wi-Fi kodes gegee by aankoms nie. Laat aand en die gastehuis is verlate. Geen nommer in kamer om te skakel nie. Baie, baie ongerieflik. Enigste gaste in gastehuis. Ons het werklik onveilig gevoel aangesien al die deure van die huis ongesluit gelos word. Volgende oggend by ontbyt - dame met verkoue wat ons bedien. Niemand wat vra of alles reg was nie. 'n Ander dame in haar gym klere het verbygekom en gevra of ons op pad is om vakansie te gaan hou. Ek aanvaar sy was die bestuurderes? Ons het weer self al die bagasie in die voertuig gelaai. Ek het weer in die huis ingegaan om te sê ons vertrek. Weereens niemand om mee te praat nie. Swak. Vertrek sonder enige kontak. Ek sal niemand aanbeveel om hier te bespreek nie. Die aanbod is nie die prys werd nie.

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Everything is there, but the execution is absent.

I booked Loxley House (2 rooms) for us as a family due to the good reviews and location. Willing to pay That rate in town, but then we expect everything to be right. On arrival there was no one at reception! I literally had to walk into the house and shout 'hello' for attention. Unacceptable. Rooms shown. No one offered to help unload our luggage. Unacceptable. Asked after dinner: No, we don't. Booked at the hotel. The meal at the hotel was very good! Bathrooms very poorly designed. A shower inside bath in the price range is simply not acceptable. Then the shower leaks so that the whole bathroom floor is wet afterwards. No, no, no. Back at Loxley House after dinner at the hotel we realize that MTN has no or very poor mobile reception. We were not given Wi-Fi codes upon arrival. Late at night and the guest house is deserted. No number in room to call. Very, very inconvenient. Only guests in guesthouse. We felt really unsafe as all the doors of the house are left unlocked. Next morning at breakfast - lady with cold serving us. No one asking if everything was okay. Another lady in her gym clothes came by and asked if we were going on holiday. I assume she was the managers? We again loaded all the luggage into the vehicle ourselves. I went back into the house to say we were leaving. Again no one to talk to. Weak. Leave without any contact. I would not recommend anyone to book here. The offer is not worth the price.

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Rebecca S - Mar 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Rebecca S
With partner

Comfortable with good facilities.

The only complaint I have is that the rooms are so close together that you didn't have a lot of privacy. It would be fine if the people next to you were part of your party, but it was a bit intrusive with strangers right on the doorstep!

Louis B - Dec 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
5/5
Louis B
With partner

Die algemene ervaring was uit die boonste rakke!

Ons verblyf by Loxley House was regtig 'n baie aangename ervaring. Personeel is baie goed opgelei en uiters professioneel. Eienaar en personeel gaan uit hulle pad om jou gemaklik en tuis te laat voel. Dis 'n pragtige omgewing waar mens maar 'n dag of twee kan deurbring om asem te skep. Enigste negatiewe (let wel nie vir my nie, aangesien ek 'n groot diereliefhebber is) is die feit dat daar verskeie honde en 'n kat in die gastehuis bly. Dit kan mense pla wat nie groot diereliefhebbers is nie, aangesien die honde en kat hulleself baie maklik en ongevraagd op jou skoot sal tuismaak as jy van die gemeenskaplike areas benut. Andersins 'n onvergeetlike ervaring.

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The overall experience was top notch!

Our stay at Loxley House was really a very pleasant experience. Staff are very well trained and extremely professional. Owner and staff go out of their way to make you feel comfortable and at home. It's a beautiful environment where you can spend a day or two to catch your breath. Only negative (mind you not for me as I am a big animal lover) is the fact that there are several dogs and a cat staying in the guest house. This can bother people who are not big animal lovers, as the dogs and cats will make themselves at home very easily and unsolicited on your lap if you use some of the common areas. Otherwise an unforgettable experience.

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Loxley House & Conference Centre 's response

Thank you so much for the wonderful review it means so much to us when we are complimented on our hard work and service, which we strive for - my apologies about the dogs and cat - I seem to forget they are running around with me and not at home as they should be .
I look forward to having you back with us at Loxley House

Loxley House & Conference Centre
Margaret N - Apr 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Margaret N
With partner

Thank you we enjoyed our stay.

We will be back.

Sharron G - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Sharron G
Family with teenagers

A real gem in this beautiful part of the country

We so enjoyed our 2 night stay at Loxley, it is a really beautifully appointed lodge. The common areas were cosy and inviting, and the bedrooms were lovely. We were impressed by the service provided by the friendly and professional staff, and above all, we were delighted by the antics of Choco, the chocolate lab, and the 2 pugs.

Andrew V - Aug 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Andrew V
With partner

The place is warm and comfortable, and the hostess is warm and friendly.

Angie and her team are professional, and the place is beautiful. The breakfast warm and delicious.

Anton V - Dec 2014
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
2/5
Anton V
Family with teenagers

Swak. Slegte ervaring.

Loxley House se webtuiste roem op hul buitengewone etes wat hul bied. Dit was een van die redes hoekom ons besluit het om soontoe te gaan. Op pad soontoe was ons egter meegedeel "that we are not catering tonight because there are not enough guests". Ook nie die volgende aand nie. Hulle het wel vir ons 'n bespreking by 'n plaaslike restaurant gemaak, maar dit het beteken dat ons moes ry. Iets wat ek spesifiek wou vermy. Die plat laken op ons bed was geskeur en die een handdoek in die badkamer ook. Geen sjampoe of haarbehandeling of stortseep in die badkamer nie. Daar is honde van alle groottes en vorme in die sit- en eetkamer. Ek het nie 'n probleem daarmee nie, maar wel met die honde mis wat ek op die mat agter my stoel in die eetkamer gekry het met ontbyt [foto beskikbaar]. Die "vrugtesap" met ontbyt is net flou aanmaak-koeldrank. Dan wag ons nog steeds vir die die gasvrou om te vra of ons lekker bly of geslaap het. Oor die algemeen 'n baie sub-standaard ervaring en beslis nie waarde vir geld nie. Glad nie aan te bevel nie.

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Weak. Bad experience.

Loxley House's website prides itself on the extraordinary meals it offers. That was one of the reasons why we decided to go there. On the way there, however, we were told "that we are not catering tonight because there are not enough guests". Not the next night either. They did make us a reservation at a local restaurant, but that meant we had to drive. Something I specifically wanted to avoid. The flat sheet on our bed was torn and so was the one towel in the bathroom. No shampoo or hair treatment or shower soap in the bathroom. There are dogs of all sizes and shapes in the living room and dining room. I don't have a problem with that, but I do miss the dog poop I found on the rug behind my chair in the dining room at breakfast [photo available]. The "fruit juice" with breakfast is just bland soda. Then we are still waiting for the hostess to ask if we had a good stay or slept. Overall a very sub-standard experience and definitely not value for money. Not recommended at all.

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From
From R 2 390
per night, for 2 ppl
From
R 2 390
per night, for 2 ppl
Make a Booking
  • Capacity: 30 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Clifton School Road, Nottingham Road, 3280, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGFiNDRlYjk2LWQyZDEtNGMyYi05ODRlLWFkNWJlZjU5NWRlNQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 390 per night, for 2 ppl 8 5 1 4 Clifton School Road Nottingham Road 3280 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.352983437903 29.984827760452
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