Successfully reported
+15

Mathemba House

Self Catering

Review Summary

4.1 out of 5from 6 reviews for Mathemba House
Cleanliness
4.0/5
Service
4.2/5
Location
4.3/5
Safety
4.0/5
Value for money
4.0/5
Mario W - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mario W
Large group

Pleasant, peaceful and relaxing.

Very impressed with the owner as we arrived late at night and still came to open upon our arrival. Didn't even require the breakage deposit. Will be back soon.

Michelle F - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Michelle F
With friends

Value for money, great stay.

Neat and comfortable, value for money.

Nadina C - Oct 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Nadina C
With friends

Very pleasant, homely stay.

Maintenance to the fence wall was being undertaken due to rain damage. This was brought to our attention a day prior to arrival and an apology offered. The hosts dropped in personally to check on us and assist with technology. The cleaning lady was present the next day (which our dog, who had to stay home on the day, loved) and is friendly and thorough. We felt that small details might be considered, such as racks in the showers for soap and shampoo, as well as more/accessible power points in the bedrooms for hair dryers. There was a small issue with hot water on the first day. Overall we were very happy and felt comfortable and welcome.

Kylee L - Apr 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Kylee L
Family with teenagers

Unsafe and inadequate. Not as advertised.

The following issues were noted with the property. Electrical wiring is faulty and dangerous. No power to the gas stove and no thermocouple on the large burner so you needed matches to light the stove which were not provided. This also meant that the gas would not stay on and kept going out. We had no way to easily cook any food. We resorted to putting bricks on the gas knobs to hold them down so that we could cook food but it was not adjustable temperature because of this - only gas turned all of the way up which made the cooking ridiculous / food just burnt. The property was advertised as having a full kitchen so by definition, this should have included an oven. There was no oven and we planned our meals around having an oven available. Full kitchen means a kitchen having a minimum of a dishwasher, range, sink, oven, and refrigerator. The microwave would constantly trip so we had to go to the property next door each time to reset the trip switch. There was no toaster. Toaster was in the photos. There was no coffee machine. Coffee machine was in the photos. There was no cleaning products to clean up any spills. Tap handle in the Ensuite shower fell off. Door handle in the twin bedroom fell off. The top of the fridge was absolutely filthy. No dishwashing liquid or dishwasher tablets were provided. The wiring in the backyard runs on the ground underneath the braai so hot coals fell on the ground and almost melted through the electricity cables. No external lights to the braai area so we had to cook in the dark. Wardrobe doors were pulled off their hinges. Kitchen cupboards were loose and fell on us when we opened the doors (my husband managed to fix this himself). The bench at the dining table gave way when my daughter sat on it. Luckily only pinched skin and a nasty bruise. They did replace this the next day but they said they had renters in for a month right before we moved in but they should have done a full check of the property to ensure it was safe and fit for purpose. Blaming the people before is not an acceptable excuse - or it shouldn't mean that we have to put up with the issues because of this. We spent the entire time there fixing problems or dealing with things that just didn't work and making work-arounds for things that were in the property description but missing. We booked this as a base for Ironman which requires a strict nutrition and meal preparation before the race. This was impossible given the circumstances. The fact that there was no oven alone would have meant that I would never have booked this property. My husband was trying to get to bike check in for the race (which has a time cut off) but instead was having to deal with the owner pitching up and expecting us to point out and fix the issues with his own property. So upset and disappointed with our stay and although we paid for our stay in full, feel that we should be compensated for the issues that we were left to deal with. Could not wait to get out of there and will never be back.

Tertius S - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Tertius S

Daar is in al ons behoeftes voorsien.

Ons was naby genoeg aan al die nodige winkels ens. sodat ons nie nodig gehad het om ver te gaan om die nodige aan te skaf nie. Die huis is ook lekker ruim en die tyd wat ons wel daar was het almal genoeg spasie gehad.

This review is being shown in its original language.
Translate to English.

All our needs were catered for.

We were close enough to all the necessary shops etc. so that we did not need to go far to procure the necessary. The house is also nice and spacious and the time we were there everyone had enough space.

This review has been automatically translated using Google.
View original in Afrikaans.

Raylene A - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Raylene A
Family with teenagers

Baie gerieflik, netjies en daar genoeg ruimte vir almal.

Baie dankie Mathemba House. Ons sal weer van u akkommodasie gebruik maak. Die ontvangs en vriendelikheid was baie opreg en goed. Eerste indrukke is altyd blywend. Dit was regtig 'n plesier om daar te wees. Weereens baie dankie.

This review is being shown in its original language.
Translate to English.

Very convenient, neat with enough space for everyone.

Thanks a lot Mathemba House. We will make use of your accommodation again. The reception and friendliness was sincere. First impressions last. It was really a pleasure being here. Once again, thanks a lot.

This review has been translated.
View original in Afrikaans.

Mathemba House 's response

Baie dankie vir die positiewe terugvoering, Raylene. Dit was 'n plesier om julle te verwelkom en ek hoop ons sien julle binnekort weer.

Mathemba House
From
From R 1 650
per night (sleeps 6)
From
R 1 650
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 182 Villiers Road, Walmer, Gqeberha (Port Elizabeth), 6070, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAodP23xEUXqSNNzOGiQF7IW7ogjm2pxqDGdRrHH9EQYgix2wNWO?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 650 per night (sleeps 6) 6 5 1 5 182 Villiers Road Walmer 6070 Eastern Cape 021 201 8900 14:00-19:00 10:00 -33.9824399 25.58845