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Melrose Hideout

Review Summary

4.1 out of 5from 14 reviews for Melrose Hideout
Cleanliness
4.3/5
Service
3.8/5
Location
4.3/5
Safety
4.1/5
Value for money
3.9/5
Luke P - Mar 2025
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luke P
Individual traveller

Peaceful.

Wonderful service, wonderful room. Couldn't find something wrong if I tried.

Melrose Hideout 's response

Thank you so much for your kind words! We’re thrilled to hear that you had such a peaceful and wonderful experience with us. Your satisfaction means the world to our team, and we truly appreciate your support. We look forward to welcoming you back again soon!

Melrose Hideout
Ilze L - Apr 2025
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ilze L
With partner

Value for money.

Interesting getting there with Google Maps. Safe and clean. Basics. Drywall walls.

Melrose Hideout 's response

Thank you so much for your feedback! We’re glad you found the place safe, clean, and good value for money. We appreciate your mention of the basics being covered, and we’re always working to improve the overall experience. If there’s anything we can do to make your next stay even better, we’d love to hear your suggestions. Hope to host you again soon.

Melrose Hideout
Gerrit D - Nov 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerrit D
On business

Perfek vir wat ek nodig het - veilig, ideale ligging.

Presies wat ek nodig het vir oornag. Twee items wat aandag kort: 1. Geen hou water by wasbak. 2. Geen tafel langs wasbak vir badmaker goed soos borsel, tandeborsel, skeergoed - so moet dan op die grond sit.

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Perfect for what I needed - safe, ideal location.

Exactly what I need for overnight. Two items that need attention: 1. No holding water at sink. 2. No table next to the sink for bathing things such as brushes, toothbrushes, razors - so have to sit on the floor.

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Julia Motladile N - Mar 2025
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
5/5
Julia Motladile N
With friends

It was good but they didn't offer the breakfast as they mentioned.

Was fabulous but didn't get my breakfast as they mentioned.

Mia A - Apr 2025
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Mia A
With partner

Netjies.

Ons het ’n heerlike tyd gehad. Die plek is netjies en geleë in ’n veilige area, en ook naby winkelsentrums. Die kamer was netjies ingerig en mooi skoon. Ons het ook ’n vollyfmassering bespreek en dit was die hoogtepunt en was absoluut fantasties – professioneel, ontspannend en net wat ons nodig gehad het. Ontbyt was net yskoud bedien en drankies op die menu was nie beskikbaar nie. Verder sou ek hulle ook aanbeveel.

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Tidy.

We had a lovely time. The place is neat and located in a safe area, and also close to shopping centres. The room was neatly decorated and very clean. We also booked a full body massage and that was the highlight and was absolutely fantastic – professional, relaxing and just what we needed. Breakfast was only served ice cold and drinks on the menu were not available. I would also recommend them.

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Melrose Hideout 's response

Good day

Thank you so much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay, found the location convenient, and the room clean and comfortable. It’s also wonderful to know that the full-body massage was a highlight for you – our team will be thrilled to hear your compliments.

We sincerely apologise that the breakfast and beverage options did not meet your expectations. Your feedback is valuable, and we are already working on improving these areas to provide a more satisfying experience next time.

Thank you once again for your recommendation. We truly appreciate your support and look forward to welcoming you back in the near future.

Warm regards,

Melrose Hideout
Manuel D - Nov 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Manuel D
With partner

Personeel was vriendelik, maar dit is nie sy prys werd nie.

Die dame by ontvangs was vriendelik. Die kamer was netjies, maar dit is nie gerieflik vir ouer persone nie. Daar was ook nie geskikte TV-kanale nie. Daar was nie eers koffie ens. in die kamer nie. Daar was nie water in die koue kraan in die badkamer by die wasbakkie nie. Ek het dit gerapporteer, maar daar was nie aandag aangegee nie.

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Staff was friendly but it's not worth its price.

The lady at reception was friendly. The room was neat, but it is not convenient for older persons. There were also no suitable TV channels. There wasn't even coffee etc. not in the room. There was no water in the cold tap in the bathroom by the sink. I reported it, but no attention was given.

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Melrose Hideout 's response

Hallo meneer, dankie dat u Melrose Hideout besoek het. Ons vra om verskoning vir die tekortkominge tydens u verblyf. Ons het kwaliteit beddens en ons matrasse is skuimmateriaal vir 'n kliënt se gemaklike slaap. Die TV is oop sig, die kanale was verstek. Die wasbak het ook koue water gehad, dit is oopgemaak toe u dit aangemeld het. Ons het ook koffiegeriewe vir ons gaste en alles word in die kamer voorsien. Ons vra om verskoning vir die ongemak en ons wil u graag nog 'n kamer aanbied vir u volgende verblyf vir u gemak wat ons hier by Melrose Hideout bied. Dankie.

Melrose Hideout
Kwena M - Aug 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Kwena M
With partner

Just glad I had a roof over my head.

Room was okay but stuffy on arrival. The room allocated was right at reception and the noise was unbearable.

Melrose Hideout 's response

Hello Kwena

We are sorry to hear that you had a negative experience at our guesthouse. We take cleanliness and comfort very seriously, and we apologise for falling short in those areas. About the noise, the guesthouse was fully booked, so some guests were up and down the whole night. We are usually a very quiet place. I deeply regret any discomfort caused and am committed to making things right. Thank you.

Kind regards
Paballo

Melrose Hideout
Anonymous Guest - Dec 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
2/5
Anonymous Guest
With friends

Not again.

No, no hot water. Electric gate opens when you press the horn. Gate bell doesn't work.

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Manogran M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manogran M
Family with young children

Good value for money, safe and secure, and very friendly staff.

The venue is safe and well located within the Melrose Arch area and within close proximity to Sandton and easily accessible routes.

Melrose Hideout 's response

Good day, thank you for your feedback. You were a kind family, and it was a pleasure hosting you. We hope to have you again soon. Regards, Melrose Hideout

Melrose Hideout
Jenna F - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F
Large group

The staff is friendly and the place is nice an clean but just the owner needs to be more friendly.

See stars.

Melrose Hideout 's response

Good evening

Thank you for visiting Melrose Hideout it was a pleasure to host you.

The person you meet is probably not the owner as the owner is out of the country, but we apologize please do visit us again.

Thank you once again for being part of The Melrose Hideout Family

Regards
Melrose hideout B&B

Melrose Hideout
Jenna F - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F

The best I felt home I'll go back over and over again. The staff went out of there way, Busi, your service is amazing, keep up the good work.

The rooms were so clean, you can eat on their floors or in the bathrooms.

Melrose Hideout 's response

Thank very much we really appreciate your support . Baie Dankie

Regards
Melrose Hideout

Melrose Hideout
Jenna F - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F
Large group

The best I ever had, the best.

Wow, words can't explain my stay, just wow, we felt at home the treatment was the best. Busi, keep up the good work.

Melrose Hideout 's response

Thank you very much for visiting us. It was a pleasure hosting you please call again.

Regards
Melrose Hideout B&B

Melrose Hideout
Anonymous Guest - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With partner

A lot of effort has been put in and the person at reception as well as the other staff and especially the man who does the security etc. are very helpful and friendly. There were a few things that bothered us about the place itself.

1. Privacy (can hear every thing that happens in corridors). 2. No dstv in rooms. 3. Inverter irritant. Screaming after 45 min even through night.

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Rolien B - Jun 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
3/5
Rolien B
With partner

Wilde partytjie.

Ons het ongelukkig nie lekker gebly by Melrose Hideout nie. Ons slaap is heelnag onderbreek deur 'n wilde partytjie buite. Ons het onveilig gevoel en was bekommerd oor ons voertuig wat naby die partytjie geparkeer was. Ons het ook nie 'n koningingrootte-bed gekry soos ons bespreek het nie, maar 'n gewone dubbelbed. Daar was nie koffie of melk in ons kamer nie, net een teesakkie. Die handeseep botteltjie was ook leeg. Ons ontbyt was nie gereed op die afgesproke tyd die volgende oggend nie en die personeel was nie behoorlik geklee vir werk nie. Die gastehuis het ons wel om verskoning gevra en gesê dat dit 'n eenmalige gebeurtenis was.

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Wild party.

Unfortunately, we did not have a nice stay at Melrose Hideout. Our sleep was interrupted all night by a wild party outside. We felt unsafe and worried about our vehicle parked near the party. We also did not get a queen-size bed as we had booked, but a regular double bed. There was no coffee or milk in our room, only one tea bag. The hand soap bottle was also empty. Our breakfast was not ready at the agreed time the next morning and the staff were not properly dressed for work. The guest house did apologize to us and said that it was a one time event.

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From
From R 699
per night (sleeps 2)
From
R 699
per night (sleeps 2)
Reserve
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 15 people
  • No children under 1
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 2 Ladbrook Lane, Melrose Arch, Johannesburg, 2001, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8bc9f2498979e5baad783181e939ca759d65c38bec7535431d28bbcde1c85d3387748179f641104243398b1ab79e17df0967?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R699 per night (sleeps 2) 14 5 1 5 2 Ladbrook Lane Melrose Arch 2001 Gauteng 021 201 8900 14:00-00:00 10:00 -26.127699419445 28.066429439881
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