Melrose Hideout
Review Summary
Luke P - Mar 2025
Overall rating
Peaceful.
Melrose Hideout 's response
Thank you so much for your kind words! We’re thrilled to hear that you had such a peaceful and wonderful experience with us. Your satisfaction means the world to our team, and we truly appreciate your support. We look forward to welcoming you back again soon!
Ilze L - Apr 2025
Overall rating
Value for money.
Melrose Hideout 's response
Thank you so much for your feedback! We’re glad you found the place safe, clean, and good value for money. We appreciate your mention of the basics being covered, and we’re always working to improve the overall experience. If there’s anything we can do to make your next stay even better, we’d love to hear your suggestions. Hope to host you again soon.
Gerrit D - Nov 2024
Overall rating
Perfek vir wat ek nodig het - veilig, ideale ligging.
This review is being shown in its original language.
Translate to English.
Perfect for what I needed - safe, ideal location.
Exactly what I need for overnight. Two items that need attention: 1. No holding water at sink. 2. No table next to the sink for bathing things such as brushes, toothbrushes, razors - so have to sit on the floor.
This review has been automatically translated using Google.
View original in Afrikaans.
Julia Motladile N - Mar 2025
Overall rating
It was good but they didn't offer the breakfast as they mentioned.
Mia A - Apr 2025
Overall rating
Netjies.
Read more
This review is being shown in its original language.
Translate to English.
Tidy.
We had a lovely time. The place is neat and located in a safe area, and also close to shopping centres. The room was neatly decorated and very clean. We also booked a full body massage and that was the highlight and was absolutely fantastic – professional, relaxing and just what we needed. Breakfast was only served ice cold and drinks on the menu were not available. I would also recommend them.
This review has been automatically translated using Google.
View original in Afrikaans.
Melrose Hideout 's response
Good day
Thank you so much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay, found the location convenient, and the room clean and comfortable. It’s also wonderful to know that the full-body massage was a highlight for you – our team will be thrilled to hear your compliments.
We sincerely apologise that the breakfast and beverage options did not meet your expectations. Your feedback is valuable, and we are already working on improving these areas to provide a more satisfying experience next time.
Thank you once again for your recommendation. We truly appreciate your support and look forward to welcoming you back in the near future.
Warm regards,
Manuel D - Nov 2024
Overall rating
Personeel was vriendelik, maar dit is nie sy prys werd nie.
This review is being shown in its original language.
Translate to English.
Staff was friendly but it's not worth its price.
The lady at reception was friendly. The room was neat, but it is not convenient for older persons. There were also no suitable TV channels. There wasn't even coffee etc. not in the room. There was no water in the cold tap in the bathroom by the sink. I reported it, but no attention was given.
This review has been automatically translated using Google.
View original in Afrikaans.
Melrose Hideout 's response
Hallo meneer, dankie dat u Melrose Hideout besoek het. Ons vra om verskoning vir die tekortkominge tydens u verblyf. Ons het kwaliteit beddens en ons matrasse is skuimmateriaal vir 'n kliënt se gemaklike slaap. Die TV is oop sig, die kanale was verstek. Die wasbak het ook koue water gehad, dit is oopgemaak toe u dit aangemeld het. Ons het ook koffiegeriewe vir ons gaste en alles word in die kamer voorsien. Ons vra om verskoning vir die ongemak en ons wil u graag nog 'n kamer aanbied vir u volgende verblyf vir u gemak wat ons hier by Melrose Hideout bied. Dankie.
Kwena M - Aug 2024
Overall rating
Just glad I had a roof over my head.
Melrose Hideout 's response
Hello Kwena
We are sorry to hear that you had a negative experience at our guesthouse. We take cleanliness and comfort very seriously, and we apologise for falling short in those areas. About the noise, the guesthouse was fully booked, so some guests were up and down the whole night. We are usually a very quiet place. I deeply regret any discomfort caused and am committed to making things right. Thank you.
Kind regards
Paballo
Anonymous Guest - Dec 2024
Overall rating
Not again.
No, no hot water. Electric gate opens when you press the horn. Gate bell doesn't work.
This review has been automatically translated using Google.
View original in Afrikaans.
Manogran M - Dec 2023
Overall rating
Good value for money, safe and secure, and very friendly staff.
Melrose Hideout 's response
Good day, thank you for your feedback. You were a kind family, and it was a pleasure hosting you. We hope to have you again soon. Regards, Melrose Hideout
Jenna F - Jul 2023
Overall rating
The staff is friendly and the place is nice an clean but just the owner needs to be more friendly.
Melrose Hideout 's response
Good evening
Thank you for visiting Melrose Hideout it was a pleasure to host you.
The person you meet is probably not the owner as the owner is out of the country, but we apologize please do visit us again.
Thank you once again for being part of The Melrose Hideout Family
Regards
Melrose hideout B&B
Jenna F - Jun 2023
Overall rating
The best I felt home I'll go back over and over again. The staff went out of there way, Busi, your service is amazing, keep up the good work.
Melrose Hideout 's response
Thank very much we really appreciate your support . Baie Dankie
Regards
Melrose Hideout
Jenna F - Jun 2023
Overall rating
The best I ever had, the best.
Melrose Hideout 's response
Thank you very much for visiting us. It was a pleasure hosting you please call again.
Regards
Melrose Hideout B&B
Anonymous Guest - May 2023
Overall rating
A lot of effort has been put in and the person at reception as well as the other staff and especially the man who does the security etc. are very helpful and friendly. There were a few things that bothered us about the place itself.
1. Privacy (can hear every thing that happens in corridors). 2. No dstv in rooms. 3. Inverter irritant. Screaming after 45 min even through night.
This review has been automatically translated using Google.
View original in Afrikaans.
Rolien B - Jun 2023
Overall rating
Wilde partytjie.
Read more
This review is being shown in its original language.
Translate to English.
Wild party.
Unfortunately, we did not have a nice stay at Melrose Hideout. Our sleep was interrupted all night by a wild party outside. We felt unsafe and worried about our vehicle parked near the party. We also did not get a queen-size bed as we had booked, but a regular double bed. There was no coffee or milk in our room, only one tea bag. The hand soap bottle was also empty. Our breakfast was not ready at the agreed time the next morning and the staff were not properly dressed for work. The guest house did apologize to us and said that it was a one time event.
This review has been automatically translated using Google.
View original in Afrikaans.
- Free cancellation up to 24 hours before your stay!
- Capacity: 15 people
- No children under 1
-
Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 2 Ladbrook Lane, Melrose Arch, Johannesburg, 2001, Gauteng