Millgate Midlands Retreat
Review Summary
Karin L - Oct 2024
Overall rating
Ek sal Milgate nie aanbeveel nie.
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I would not recommend Milgate.
The furniture and curtains are very old and need to be replaced for sure. The same applies to the kitchen appliances.
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Elmarie T - Jun 2023
Overall rating
Oorgebly vir 3 nagte op 'n gholftoer.
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Stayed for 3 nights on a golf tour.
The place is very neglected and overgrown. The kitchens' mugs, glasses and crockery do not match at all. In one residence there was a glass that was so dirty and sticky that it wouldn't come clean even after I soaked it in soapy water for 2 days. The heaters work.
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Millgate Midlands Retreat 's response
We are sorry you were unimpressed with Millgate Cottage. However, I feel the need to respond to your review. It is winter here, and we have leaves falling off trees, which we have plenty of, frost-scald plants and, generally, a lack of rainfall does tend to see a lot die off. We do not waste water trying to keep lawns green and tend to leave the fallen leaves to become mulch to maintain natural regrowth and fertilisation. It may seem that this is what you are referring to with “verwaarloos en toegegroeiwe”. The mismatched crockery is intentional, as I like to maintain a Bohemian and cosy feel for my accommodation. Many of our guests love the homely touch. The dirty glass, we think, was perhaps in the unprepared bigger room that you requested on arrival at no extra cost. If you had brought it to our attention, we would have replaced it immediately, as the place was not prepared for you. Yes, the heaters work.
Cn S - Jun 2023
Overall rating
Eenheid is swak toegerus. Muurverwarmers nie voldoende nie. Matrasse is uitgeleef en eenheid was nie skoon nie.
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Unit is poorly equipped. Wall heaters not sufficient. Mattresses were worn out and unit was not clean.
Not value for money at all. The unit is very cold and no provision has been made with additional heaters or electric blankets. Kitchen utensils are minimal.
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Millgate Midlands Retreat 's response
We apologise if you found the cottage below par, the Midlands is cold this time of year, the wall panel heaters do cope with this and there are always extra blankets stored in the bedroom cupboards. The kitchen has full stove/oven, microwave, kettle, toaster and full refrigerator, crockery, cutlery and cooking utensils. Any suggestions on what is missing would be appreciated.
Susanna K - Sep 2023
Overall rating
Aangename mense maar nie 3 ster nie.
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Pleasant people but not 3 star.
Mattress was hollow and the fitted sheet did not fit the mattress. A shower will help for people who cannot bathe. Definitely not 3 star accommodation.
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Hannie B - Jul 2022
Overall rating
Ons het rustig geslaap en die eienaar(s) is vriendelik en behulpsaam.
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We slept peacefully and the owner(s) are friendly and helpful.
We were at a hockey tournament at Michaelhouse and Millgate Cottage was conveniently close by. It is also conveniently close to many Midlands Meander hotspots. Millgate Cottage is old world and has a farm feel. Our unit has a lot of space, but guests should know that it is not modern.
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Millgate Midlands Retreat 's response
Thank you for your review, it was a pleasure having you here with us.
Marnus S - Mar 2022
Overall rating
Lieflike akkommodasie in voortreflike omgewing.
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Lovely accommodation in superb surroundings.
Very clean and spacious accommodation with the most beautiful views.
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Ina L - Dec 2022
Overall rating
Vriendelike gashere, tariewe te hoog vir wat 'n mens kry. Plek was nie 100% op standaard nie.
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Friendly hosts, rates too high for what one gets. Place was not 100% up to standard.
Environment is very beautiful.
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Mandy N - Sep 2022
Overall rating
It was clean and basic.
Tony R - Mar 2021
Overall rating
Very nice.
Millgate Midlands Retreat 's response
Thanks for the lovely rating. Tony, much appreciated.
Marga B - Apr 2021
Overall rating
The cottage we had was not a luxury one but everything we needed was there. When the TV did not work they immediately changed it for another one.
Millgate Midlands Retreat 's response
Thank you Marga, it was a pleasure having you with us.
Karen P - Dec 2020
Overall rating
It was exactly what we needed for one night stay.
Read moreCarin W - Oct 2020
Overall rating
We had a pleasant stay.
Vedette B - Sep 2020
Overall rating
‘n Ramp.
Flo S - Apr 2019
Overall rating
Very disappointing.
Anonymous Guest - Dec 2019
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Pieter B - Aug 2019
Overall rating
Onder verwagting.
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Not what we expected.
TV was bad and the remotes didn't work. Linen wasn't good.
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Anonymous Guest - Apr 2019
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Carel B - Sep 2019
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Sal nie weer hier bly nie!
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Will not stay here again!
Place is run down and not maintained at all, staff not very helpful.
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Millgate Midlands Retreat 's response
Arriving right at the end of a particularly busy weekend, it seems this guest was not as warmly welcomed as he wished to be. I apologise on behalf of my staff.
Anonymous Guest - Jul 2018
Overall rating
The room was clean, the minimum one needs.
The cottage was clean, there is no stove or braai place or pots and such to call it 'self catering'... There was coffee and tea set out and some milk in the fridge. The accommodation is sufficient to lay your head down for the night.
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Natalie F - Sep 2017
Overall rating
Beautiful setting, clean and neat - owner and staff went out of their way to accommodate us.
Millgate Midlands Retreat 's response
We are pleased that you enjoyed your visit; we certainly enjoyed having you here.
Ashina N - Nov 2017
Overall rating
Value for money.
Alex C - Dec 2017
Overall rating
Stilte!
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Silence!
Calm and quiet. However, quality of accommodation could be better.
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Millgate Midlands Retreat 's response
We try our best at all times.
Tertia V - Oct 2017
Overall rating
Baie bekostigbaar en waarde vir geld.
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Very affordable and value for money.
Beautiful place, value for money, lots to do in the area.
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Millgate Midlands Retreat 's response
Thank you. We enjoyed having you here.
Letani D - Apr 2017
Overall rating
Rustig, gerieflik en bekostigbaar.
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Peaceful, convenient and affordable.
This was the fourth time we've stayed at Millgate on our way to our annual holiday in KZN. With a group of 8 family members we booked two self-catering cottages and booked dinner at "The Kölsch Stube" where the hostess went out of her way to prepare and serve us dinner. The kids enjoyed the putt-putt (which could use some attention) while the rest of the family enjoyed a drink at The Crafty Mole Pub. We will definitely stay there again in the future.
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Jacobus V - Oct 2017
Overall rating
Large rooms needs updating.
Millgate Midlands Retreat 's response
Dear Cobus,
I am sorry that was not as pleasing as we had hoped it would be. Thank you for pointing out these issues that will now attend to.
Kind regards,
Jean Temkin
Charles C - Oct 2017
Overall rating
Het ongelukkig nie aan die verwagtinge voldoen nie.
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Unfortunately did not live up to expectations.
The advantage of the place - it is very peaceful and quiet. Accommodation (bed and TV) not up to standard. Curtains in bathroom missing.
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Millgate Midlands Retreat 's response
I must apologise to Charles for two of the tiny hooks on the bathroom curtains coming undone. I had pneumonia so did not do my normal check of the unit before he arrived. Nevertheless, the curtains open and close as they should.
This is the first complaint I have received about the bed, but I will look into it.
In this lovely setting, few guests bother with a TV, but I will consider increasing the rate in order to buy a larger one.
Hinke N - Jul 2017
Overall rating
Pragtige omgewing maar kort baie opgradering!
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Beautiful setting but needs a lot of upgrading!
See stars.
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Anonymous Guest - Dec 2017
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Kira S - Oct 2016
Overall rating
Pragtige plek.
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Beautiful place.
Wonderful place where you can just relax and take in the picturesque area.
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Millgate Midlands Retreat 's response
What a pleasure it is to have such super guests staying with us.
Joggie V - Sep 2016
Overall rating
Lekker!
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Nice!
Nice! Well equipped. Nice bar nearby. Peaceful, clean and quiet.
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Millgate Midlands Retreat 's response
It was a great pleasure having Joggie staying with us. Polite, appreciative and a great sense of humour, what more could Millgate Cottage have asked for.
Bets P - Feb 2016
Overall rating
Ons kon heerlik ontspan op die plaas desnieteenstaande 'n bedrywige naweek.
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We were able to relax wonderfully on the farm despite a busy weekend.
A peaceful farm experience with an "English country garden", chickens, monkeys, a plowing tractor and the occasional train whistling.
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Peet L - Mar 2016
Overall rating
Dit was aangenaam.
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It was pleasant.
It was pleasant, but I myself would not stay there again.
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Millgate Midlands Retreat 's response
Sorry you did not enjoy your stay Peet. Increasing the number of guests from two to four on a particularly busy weekend can sometimes complicate matters for us.
Johannes S - Jun 2016
Overall rating
Mooi binne, buite nie.
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Pretty inside, not outside.
Nice environment. The houses are pretty, but the ones we stayed in did not look nice from the outside. Flat roofs with prefab walls. Not soundproof - the neighbours snored really loudly.
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Millgate Midlands Retreat 's response
Sorry this guest did not like the look of the outside of the suites, despite the lovely flowers doing so well there, but as after 15 years of running Millgate Cottage, this is the first such complaint, no action will be taken. I suggest that next time, they pay a little extra and take one of the cottages.
Johan L - Jul 2016
Overall rating
Teleurstellend.
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Disappointing.
Cold room because the heater was not turned on before our arrival. No cover on the matress. No electric blankes, thin duvet with only one extra blanket. Matress was not nice. No amenities to wash dishes.
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Millgate Midlands Retreat 's response
The KZN Midlands is known for its cold weather and the one night that Mr. Johan La Grange stayed with perhaps the coldest this year. I supply my guests with the same bedding that I use for myself which I hitherto thought sufficient.
We would certainly have switched the heaters on an hour or so before his arrival if, like regular guests Mr. La Grange had phoned ahead with his current whereabouts. To keep heaters running in empty units is financially impossible at the kind of low rates we charge.
I must apologise for the lack of a mattress cover and have spoken harshly to the staff member who did not replace it after it was washed.
Durdle Door is our only semi-self catering unit in that it does not have a proper kitchen and therefore a kitchen sink this is clearly stated in our literature. As it is our prettiest unit, is kitchen-less and has a double bed, we refer to it as out Honeymoon suite.
Bernice R - Mar 2016
Overall rating
Ons het onwelkom gevoel.
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We felt unwelcome.
When we arrived at Millgate the help was in the washroom so we had to look for her first. When we found her, she was terribly unfit. We then got into our room and realized that there were no shower facilities. We then asked if they could move us to a room with a shower if that would be possible. The manager then arrived with a terrible attitude, so we decided against it to take another room. We felt terribly unwelcome. The next day, the cleaners didn't even hang up our towels properly or wash out the bathtub. We drank coffee in the morning, but for our second day they did not come to put coffee or milk in the room again. I also just want to note that we were not in a self-catering room. The whole experience was unpleasant and distasteful. Would not recommend to anyone.
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Millgate Midlands Retreat 's response
I do not understand Afrikaanse but it seems that this guest does not understand English and so I must forgive her for not being able to read the signs outside and within reception asking visitors to ring the bell on the counter so that I may attend to them and show them to their room.
I have no clue who the bad tempered “manager” was; as well as owner, I am the manager and I am not a man. Perhaps she was speaking to another guest, hence his bad temper. While unidentified I can only assume this is the couple who, when complaining about the lack of shower cubical, were offered alternative accommodation but decided to stay where they were perhaps because it has a double be; it is our honeymoon suite. This suit does not have a shower cubical but does have a shower attachment in the bath, which requires the user to hold it allowing them to spray whichever part of the body they choose.
Millgate Cottage offers self-catering, self-service accommodation and describes it as such in all of our literature. This again indicated that the guest cannot understand English. The coffee, tea, milk etc upon arrive is a welcoming gesture on our part, and not covered by the self-catering rate. Although we are a self-service establishment for longer-staying guests, we offer to service rooms every three days, these guests only stayed two days.
Barend G - Apr 2016
Overall rating
Baie baie sleg.
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Very very bad.
Didn't get a key the first night to lock the house with. The manager didn't even come to introduce himself. The sink was cracked and dirty. I myself was a manager of a Nature Reserve. That's not how I want to spend a weekend I paid money for, no.
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Millgate Midlands Retreat 's response
Dear Mr. Greyvensteyn
You did not receive a key on your first night as the key was on the inside of the front door made ready for you to lock it. Attempting to book in seven-and-a-half late (12.30), knowing that we are not a hotel with 24-hour service, did you really expect someone to greet you? My son waited up for you, until 10.30 pm when he realised that you were deceiving him with regard to your impending arrival. You are also dishonest with regard to the wash basin which it sparkles with cleanliness and not a hairline crack in sight.
Annalie P - Dec 2015
Overall rating
Our stay at Millgate Cottage was peaceful and friendly.
Millgate Midlands Retreat 's response
Such nice guests to have staying with us. We hope that they will find time to revisit is some time in the future.
Sarel H - Apr 2015
Overall rating
Die plekkie is baie ruim, skoon en goed geleë om van die ander besienswaardighede te kan besoek.
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The place is very spacious, clean and well located to be able to visit some of the other attractions.
Millgate is centrally located to visit all the places that are located there. It is also nice to walk through the shops on site and the eatery is very convenient for a meal. The tranquility of the big trees with the birds is very nice for us to enjoy.
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Millgate Midlands Retreat 's response
We so appreciate guests like this family who enjoy the countryside at its best. Like us they appreciated the tranquil setting and the abundant birdlife we have here. It is a pleasure to entertain such nice people.
Alexander N - Aug 2015
Overall rating
It's a beautiful place in a wonderful setting, ideal for a holiday to unwind.
Anonymous Guest - Dec 2015
Overall rating
Wonderfully peaceful.
Value for money. There is no swimming pool nearby as indicated, nor is there a restaurant on site.
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Rudi O - Sep 2015
Overall rating
Not what was advertised.
Millgate Midlands Retreat 's response
The guest chose to stay in Durdle Door, the only unit that does not have its own kitchen and is deliberately advertised in this way. However it does have a fridge, microwave and kettle. It is regarded as our honeymoon suite as it is the only smaller unit with a double bed which I assume is why she chose this suite.
Greg P - Dec 2015
Overall rating
Vir net een aand oorbly is dit ideaal.
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For just one night stay it is ideal.
A swimming pool would have improved the stay. Little to do on site.
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Jan B - Oct 2015
Overall rating
Het dringend opknapping nodig.
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In urgent need of renovation.
For the asking price, the buildings are in urgent need of renovation inside and out. Upon arrival we were upgraded to a unit with a kitchen for the same price. Although the unit, crockery and linen were clean, the whole complex needs urgent attention in terms of deterioration (large cracks, rust etc.). This put a damper on our expectations (I sent photos to LekkeSlaap). The photos that appear on Millgate's own information brochure were definitely taken at least 15 years ago judging by the age of the persons as well as the size of the plants.
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Millgate Midlands Retreat 's response
While the guest had booked into Durdle Door, I offered this guest Kimmeridge as the couple were booked for three days. I did this as a recent TravelGround guests complained of a lack of a kitchen, although it is pointed out in our dialogue that Durdle Door is only semi-self-catering. He decided on Kimmeridge, which is a much bigger unit with two rooms, kitchenette and full bathroom, but is not part of the main house. Kimmeridge and Lulworth underwent substantial repair 18 months ago, and a new roof added. Rather than big cracks, there are hairline cracks that found in most buildings. I am unaware of any rust, anywhere. With the exception of two, a snow scene and an aerial shot, the photographs that appear on our site were taken within the last six months.
Charmaine M - Dec 2015
Overall rating
Sal nie weer teruggaan nie.
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Will not go back again.
Paid too much for the accommodation. We were only 7 adults and 2 children and paid for 11 people.
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Millgate Midlands Retreat 's response
Dear Charmaine
I am sorry that you feel aggrieved that I did not refund money to you are the end of your stay when you claimed that the number of people staying was less than the number you originally booked for which was 9 adults and 4 children. The rate for this many people for three days is R11880. However as one couple was only able to stay one night instead of three, the amount was adjusted downwards to R10800.
The booking was for Christmas Eve, Christmas Day and Boxing Day a period when we turned away dozens of would-be guests. While your group was booked into the Farmhouse, worried that this many only had use of two bathrooms, I turned down last-minute booking for Cottage I, (valued at R2400) and allocated the cottage to your group in order to provide the party with an extra bathroom.
It was me who suggested you contact Travel Ground when I refused your demand for a refund hence this communication.
Kind regards Jean Temkin
Johannes K - Apr 2014
Overall rating
Aangenaam.
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Pleasant.
It had been good. Thank you very much!
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Cindy P - May 2014
Overall rating
Book a loooooong stay
Read moreSantie S - May 2014
Overall rating
Die kamers was netjies en skoon en die personeel baie vriendelik.
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The rooms were neat and clean and the staff very friendly.
See the stars.
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Henk B - May 2014
Overall rating
Weggesteekte juweel en 'n heerlike ervaring.
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Hidden gem and a delightful experience.
We had a lovely stay at Millgate. Everything is beautiful and clean and the environment is simply fantastic. They will surely see us again.
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Cliff V - Apr 2014
Overall rating
'n Lekker rustige atmosfeer!
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A nice peaceful atmosphere!
We will definitely visit again. It is not far from the attractions in the area and there is a homely friendliness.
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Amanda K - Apr 2014
Overall rating
Dit was baie lekker om daar oor te slaap!
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It was very nice to sleep over there!
The place was clean and has everything people need to sleep over. The environment is beautiful. Dinner was delicious and value for money. Will definitely stay there again.
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Josephine F - Feb 2014
Overall rating
We were satisfied with everything
Mike W - Jan 2014
Overall rating
Ideal weekend retreat
Letani D - Mar 2014
Overall rating
Rustige eenvoud!
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Quiet simplicity!
Millgate Cottage offers comfortable accommodation in a peaceful atmosphere with friendly people!
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Martina C - Dec 2014
Overall rating
Ons het net 1 nag oorgeslaap op pad kus toe. Dit is voldoende vir kort oorbly.
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We only stayed 1 night on the way to the coast. It is sufficient for short stay.
Staff very friendly. Enjoy a nice dinner, on short notice. Room needs some upgrading but is very clean.
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Peet B - Nov 2014
Overall rating
Gerieflik!
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Comfortable!
Will spend the night there again if we come in the direction.
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Heather B - Jun 2014
Overall rating
Stil en veilig vir kinders.
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Quiet and safe for children.
Peta was very helpful.
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Pieter K - Mar 2014
Overall rating
Ons het net oorgeslaap.
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We just slept over.
It was very peaceful.
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Leana L - Feb 2014
Overall rating
Die eenheid was dienlik en skoon, dalk bietjie duur vir selfsorg.
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The unit was serviceable and clean, perhaps a bit expensive for self-catering.
Millgate Cottage is located in a very beautiful area, it is blissful to wake up to the sounds of nature and an incredible tranquility. There is also a lot to do in the area which makes the location of the Cottage very central. There were four of us in the unit and we arrived late at night. We wanted to have a cup of coffee each, but were disappointed when there were only two packets of instant coffee and two tea bags available. Granted, it's a self-catering unit, but for the price it would just be nice to have enough coffee and tea available. Rather, the unit may be more suitable for fewer guests at a time.
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Ansie C - Jan 2014
Overall rating
Goeie standaard verblyf met vriendelike gashere.
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Good standard accommodation with friendly hosts.
The photo on the website is slightly misleading. It is indeed Millgate Cottage, but our accommodation was in other units behind this Cottage which are not so vivid. A peaceful quiet setting with shade garden, but still within easy reach of all the interesting places on the Midlands route. Good standard accommodation equipped with everything needed.
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Annelie R - Apr 2014
Overall rating
'n Rustige plekkie!
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A quiet place!
See the stars below.
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Siggy K - Dec 2013
Overall rating
Great local pub and cottage
- Free cancellation up to 1 week before your stay!
- Capacity: 18 people
- All ages welcome
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Check-in: 13:00 to 17:00
Check-out: 11:00 - Address: R103 Balgowan, Balgowan, 3725, KwaZulu-Natal